FTP Accounts

FTP Accounts in WCP

FTP Accounts are a vital necessity for most developers. Whether you are an account owner who is trying to give your developer FTP access or you are the developer who has access to the WCP control panel we are going to show you how you can create and manage your FTP Accounts.

Before we begin to show how to add / update / or delete FTP accounts let's first show how to get to this FTP Accounts section.

1. First login to your WCP control panel for the account the domain is under: https://wcp.hostek.com

• If needed see our guide on logging into WCP.

2. Once logged into WCP if you have multiple domains you may need to select the appropriate domain to manage using the 'Hosted Domains' drop-down in the top-right of the page as shown in the screenshot below:

3. Once in the correct domains WCP control panel click on the 'FTP Accounts' icon under the 'Files' section.

4. You should now see a list of all your existing FTP users (If any).

Add FTP Accounts

We covered how to get to FTP Accounts in the above section. We'll now show how to add an FTP Account.

1. Click on the 'Add' button underneath the list of existing FTP users.

2. You should now be asked for the username, password, and folder location. So enter in the desired username and password you'd like to use to connect with and also provide the location under the domains directory that you wish the FTP user to have access to.

• Note: If you leave blank it'll default to / as the folder location, which means the user will have access to the root directory for the domain.

3. As you can see from the screenshot above the password we used met the requirements for the server. However as shown in the screenshot below this is what it'd look like if the password did NOT meet the requirements for password strength.

• Always be sure to use a strong password that consist of atleast 8 characters, contains a lowercase & uppercase letter, a number, and a symbol.

4. Now click the 'Save' button in order to save the new FTP Account.

Update Existing FTP Account

We covered how to get to FTP Accounts in the above section. We'll now show how to update an existing FTP Account.

1. In the FTP Accounts window click on the pencil icon next to the desired FTP Account you wish to update as shown in the screenshot below.

2. You will now see the options to change the password for the FTP Account or change the folder location it is allowed access to.

3. In the 'Advanced' tab you can choose whether the user has read / write permissions as well as you can enable / disable the FTP Account if needed.

4. Click the 'Save' button to save the changes that you've made to the FTP Account.

Delete Existing FTP Account

We covered how to get to FTP Accounts in the above section. We'll now show how to update an existing FTP Account.

1. In the FTP Accounts window click on the trash can icon next to the desired FTP Account you wish to remove as shown in the screenshot below.

2. You should get a WCP pop-up asking if you wish to confirm to delete the FTP Account. Click 'OK' to proceed with the deletion or click 'Cancel' if you wish to keep the existing FTP user.

Restricting Access to FTP Account(s)

We covered how to get to FTP Accounts in the section. We'll now show how to restrict access to your FTP accounts.

1. In the FTP Accounts window click on the 'Default Access' tab.

2. In the drop-down for 'Default Access' choose whether you want all your FTP Accounts to default to allowing access or denying access.

• If you set this to allow then the FTP users are open to anyone connecting as long as they use the correct credentials and do not have their IP in the deny section as we'll discuss momentarily.
• If you set this to block then the FTP users are closed publicly so no one can connect to the FTP users unless their IP is in the allowed section as we'll discuss momentarily.

3. Click the 'Save' button to save any changes.

Add Allow/Deny IP Entry

We covered how to get to restrict access to FTP Accounts in the above section. We'll now show how to add an allow / deny IP entry so you can allow or block specific IP Addresses from accessing your FTP user(s).

1. In the FTP Accounts window click on the 'IP List' tab. Here you can see any existing allow or block entries you have setup (If any).

2. To add a new entry click on the 'Add' button.

3. You will now be asked to enter the IP Address you wish to set this rule for. Along with the IP Address you will need to select the drop-down for 'Access' and choose whether this IP should be allowed access or should be denied access.

• If you set this to allow then the IP Address will be allowed to access the FTP users you select this rule to apply for even if you have FTP access for your account set to block.
• If you set this to block then the IP Address will be blocked from public access to the FTP users you select this rule to apply for even if you have FTP access for your account set to allow.
• After selecting you're preferred access option select the checkboxes next to each user that you want this rule to apply for.

4. Once you're satisfied with the options you've entered click the 'Save' button to save the new IP entry.