Category:Email-VPS

SmarterMail VPS Information

How many domains can be used with the VPS-1 plan?

The VPS-1 plan utilized the free version of SmarterMail which will support 1 domain and up to 10 users. All 10 users must be on the same domain.

How can I migrate my smartermail accounts from another hosting provider?

Things to do on the new SmarterMail VPS before the move: - On the NEW SmarterMail server

 - Copy domainList.xml from the old server 
 - Copy lastlogin.xml from the old server
 - Copy files from old to new server to have an initial base set of files

Steps to start/complete the migration: - On the NEW Mail server (right after midnight suggested)

 - copy all changed files to new server

- On OLD Mail server

 - stop spool, pop, imap (services via webmail)
 - stop IIS site
 - leave SmarterMail running (for SMTP - incoming messages will still be delivered to the spool)

- On NEW mail server

 - copy changed files again
 - restart New Mail Server
 - disable domain on OLD mail server
 - Add mail forwarding on OLD SmarterMail server to the NEW SmarterMail server  
 - Change DNS for any mail records (A and CNAME) and for the MX record
 - copy spool from OLD mail server over to NEW mail server
 - send test email using an outside email address
 - send test from webmail on New Mail Server to an outside address

What if my current host uses an older version of SmarterMail?

No problem. Let us know what version (we can handle version 3.x and after) you currently have and we can start at the same version, and then perform the upgrades to the latest version.

SmarterMail VPS - Problems and Solutions

After Migration some Email Blank/Empty

• Stop Smartermail Service
• Delete the mailbox.cfg from the affected folder or folders.
• Start Smartermail Service