Upgrade Plan

If you would like to upgrade/downgrade your account please see the following

• You can browse to our website at https://hostek.com/ and find the plan that you are wanting to upgrade/downgrade to based on the specifics of what you are needing.
  • For our normal shared hosting plans please see http://hostek.com/hosting/web-hosting/best-web-hosting.asp
  • For our reseller hosting plans please see http://hostek.com/reseller-hosting.asp
  • For our VPS plans hosting please see http://hostek.com/hosting/vps/best-vps-hosting.asp
• Once you know the plan that you are wanting to upgrade/downgrade to please submit a support ticket using the email address that we have on file for your account including the following information.
  • Your current domain name.
  • The answer to the security question on your account or the most recent password that you use to login to your control panel for (for verification).
  • The package that you are currently on and the package that you are wanting to upgrade/downgrade to.
  • What cycle amount do you want the plan to billed on (Billed monthly or billed annually).
• Once we receive your request our support team will get your account upgraded/downgraded and notify you once it's complete.

Upgrading to our Unlimited package

• If you are interested in upgrading to our unlimited package we have specific terms of service that you must agree to that apply to our unlimited package.
• You can view the unlimited terms of service here http://hostek.com/tos.asp?#unlimited
• Our unlimited package is NOT to be utilized as a reseller plan, NOT to be utilized by a webmaster for sites he/she maintains, nor to host sites which you do not own, nor to host sites for which you are not responsible for. Any such use of the Services will result in the termination of Customer's account, with or without notice.
• The unlimited account is basically for personal websites and websites that you own.
• If you agree and follow the terms of service we can get your account upgraded to an unlimited package.
• Once you know the plan that you are wanting to upgrade/downgrade to please submit a Technical Support ticket using the email address that we have on file for your account including the following information.
  • Your current domain name.
  • The answer to the security question on your account or the most recent password that you use to login to your control panel for (for verification).
  • The package that you are currently on and the package that you are wanting to upgrade/downgrade to.
  • What cycle amount do you want the plan to billed on (Billed monthly or billed annually).
• Once we receive your request our support team will get your account upgraded/downgraded and notify you once it's complete.

Downgrading

• If you are wanting to downgrade to a specific package we have to verify that your website currently meets the usage limits of the plan you are wanting to downgrade to.
• If your website is over the limits of the plan that you are wanting to downgrade to you will need to find another plan that fits your usage and needs.