Server Management

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Revision as of 21:18, 2 January 2013 by Davidd (Talk | contribs) (OS Patching)

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Server Management

Our goal at Hostek.com is to let you focus on what you do best and we will focus on the servers and keeping you running.

As part of this goal, we are now offering free Managed Services for your VPS or Virtual Dedicated server.


OS Patching

Hostek.com provides OS Patching for all VPS servers. These patches are automatically applied during night time hours unless you have made previous arrangements with our VPS Management Team.

Application Patching

Patching application such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis.

Monitoring

We routinely monitor your VPS or Virtual Dedicated server for high utilization of CPU, RAM, or disk I/O and will contact you with any concerns or suggestions.

Premium VPS Management Services

As part of our Premium VPS Services add-on, we also provide answers or suggestions on how to properly manage or maintain you server. This includes analyzing your server usage/performance and making suggestions. This also includes proactive monitoring and upgrade/patching management.

Two hours of Premium Management Services is included with the Premium service add-on. Each support case is a 15 minute minimum. Additional time beyond two hours can be purchased at our current hourly rate.

NOTE: This is NOT a supplement for programming or development.