Difference between revisions of "Server Management"

From Hostek.com Wiki
Jump to: navigation, search
(Created page with "'''Server Management''' Our goal at Hostek.com is to let you focus on what you do best and we will focus on the servers and keeping you running. As part of this goal, we a...")
 
(Premium VPS Management Services)
 
(2 intermediate revisions by one other user not shown)
Line 7: Line 7:
 
__FORCETOC__
 
__FORCETOC__
 
==OS Patching==
 
==OS Patching==
Hostek.com provides OS Patching for all VPS servers.  These patches are automatically applies during night time hours unless you have made previous arrangements with our VPS Management Team.
+
Hostek.com provides OS Patching for all VPS servers.  These patches are automatically applied during night time hours unless you have made previous arrangements with our VPS Management Team.
  
 
==Application Patching==  
 
==Application Patching==  
Patching application such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis.
+
Patching applications such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis.
  
 
==Monitoring==
 
==Monitoring==
Line 16: Line 16:
  
 
==Premium VPS Management Services==
 
==Premium VPS Management Services==
As part of our Premium VPS Services add-on, we also provide answers or suggestions on how to properly manage or maintain you server.  This includes analyzing your server usage/performance and making suggestions. This also includes proactive monitoring and upgrade/patching management.
+
To compliment our already great managed service we offer the Premium VPS Services add-on, this service engagement includes:
 +
 
 +
 
 +
*Solution Engineers available to help optimize your infrastructure and your data.
 +
*Help with custom configurations for installed services such as ColdFusion, Railo, PHP, .NET, MySql, MSSQL and more.
 +
*Help with the setup of additional backup, synchronization or custom firewall needs.
 +
 
  
 
Two hours of Premium Management Services is included with the Premium service add-on.  Each support case is a 15 minute minimum.  Additional time beyond two hours can be purchased at our current hourly rate.   
 
Two hours of Premium Management Services is included with the Premium service add-on.  Each support case is a 15 minute minimum.  Additional time beyond two hours can be purchased at our current hourly rate.   
  
 
NOTE:  This is NOT a supplement for programming or development.
 
NOTE:  This is NOT a supplement for programming or development.

Latest revision as of 20:08, 13 January 2014

Server Management

Our goal at Hostek.com is to let you focus on what you do best and we will focus on the servers and keeping you running.

As part of this goal, we are now offering free Managed Services for your VPS or Virtual Dedicated server.


OS Patching

Hostek.com provides OS Patching for all VPS servers. These patches are automatically applied during night time hours unless you have made previous arrangements with our VPS Management Team.

Application Patching

Patching applications such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis.

Monitoring

We routinely monitor your VPS or Virtual Dedicated server for high utilization of CPU, RAM, or disk I/O and will contact you with any concerns or suggestions.

Premium VPS Management Services

To compliment our already great managed service we offer the Premium VPS Services add-on, this service engagement includes:


  • Solution Engineers available to help optimize your infrastructure and your data.
  • Help with custom configurations for installed services such as ColdFusion, Railo, PHP, .NET, MySql, MSSQL and more.
  • Help with the setup of additional backup, synchronization or custom firewall needs.


Two hours of Premium Management Services is included with the Premium service add-on. Each support case is a 15 minute minimum. Additional time beyond two hours can be purchased at our current hourly rate.

NOTE: This is NOT a supplement for programming or development.