Difference between revisions of "IPhone"

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Here are the steps needed for iPhone Email set up to be used with the Hostek.com mail servers:
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= Setting up e-mail on your iPhone with Hostek.com =
  
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NOTE: In this example, I am using the domain name of hostek.com. Be sure to replace hostek.com with your domain name below.
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<!--- <iframe width="560" height="315" src="https://www.youtube.com/embed/s22J2yBotDg" frameborder="0" allowfullscreen></iframe> --->
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<br>
  
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First, go to Settings and turn Wi-Fi OFF (can turn on after completing all steps below)
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In this tutorial we'll be showing how to setup e-mail accounts on your iPhone along with ensuring the settings for the incoming and outgoing server are correct.
  
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Go to Mail, Contact, Calendars
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<br />
  
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Tap Add Account
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== Adding Mail Account: ==
  
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[[File:iphone2.jpg]]
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Let's show how to first add the mail account to your iPhone. We'll then show how to ensure its configuration settings are correct.
  
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Tap Other
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# On your iPhone click on the ''''''Settings'''''' icon (looks like a gear symbol).
  
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<br />
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[[Image:settings_icon.png|alt=Click on the 'Settings' icon]]
  
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[[File:iphone1.jpg]]
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-----
  
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<br /><br />
  
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Tap Mail Account
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<ol start="2" style="list-style-type: decimal;">
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Enter Name, Email address, Password and Description then tap Next
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<li>Then scroll and select the option for ''''''Mail''''''.</li></ol>
  
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[[File:iphone3.jpg]]
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<br />
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[[Image:iphone_mail_settings.png|alt=Select the 'Mail' option]]
  
  
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-----
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<br />
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<ol start="3" style="list-style-type: decimal;">
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<li>You should now click on ''''Accounts'''' to go into the different available mail account options.</li></ol>
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<br />
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[[Image:mail_Accounts.png|alt=Accounts]]
  
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Choose IMAP or POP (generally POP)
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<br />
  
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Enter Incoming Mail Server Info (see sample photo below)
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<ol start="4" style="list-style-type: decimal;">
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<li>You should now see a list of existing accounts ( if any ). Click ''''''Add Account''''''.</li></ol>
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<br />
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[[Image:Add_Account.png|frame|none|alt=Select 'Add Account']]
  
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- Host Name: mail.hostek.com (change hostek.com to your domain)
 
  
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- username: (enter your full email address)
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-----
  
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- password: (enter the password you assigned to this account)
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<br />
  
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[[File:iphone4.jpg]]
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<ol start="5" style="list-style-type: decimal;">
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<li>Now choose the option for 'Other'.</li></ol>
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<br />
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[[Image:choose_other_iphone.png|alt=Choose 'Other']]
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<br />
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<br />
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-----
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<br />
  
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<ol start="6" style="list-style-type: decimal;">
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<li>For the account type choose 'Add Mail Account'.</li></ol>
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<br />
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[[Image:add_mail_account.png|alt=Choose 'Add Mail Account']]
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<br />
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<br />
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-----
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<br />
  
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<ol start="7" style="list-style-type: decimal;">
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<li>Now enter in the account information including:</li></ol>
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<br />
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* '''''Name''''': ''The name recipients see as the 'sender' when you send them mail. Also known as the 'Display Name'.''
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* '''''Email''''': ''The e-mail user you are trying to connect your mail to your iPhone with.''
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* '''''Password''''': ''The password used for the e-mail user your connecting to your iPhone with.''
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* '''''Description''''': ''The name that you see for your mail account when you go to the 'Mail' application on your phone.''
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<br />
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[[Image:account_info.png|alt=Enter Account Information]]
  
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<br /><br />
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-----
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<br />
  
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Enter Outgoing Mail Server
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<ol start="8" style="list-style-type: decimal;">
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<li>Click 'Next', then enter in the specific incoming and outgoing server settings for the e-mail user.</li></ol>
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<br />
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* Please see our separate WIKI articles for what hostname you should use.
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** [[E-Mail_Configuration_(Windows_Environment)#Hostname|Windows SmarterMail Environment]]
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** [[E-Mail_Configuration_(Linux/cPanel_Environment)|Linux/cPanel Environment]].
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* Enter in the full e-mail user address such as tutorials@hostektutorials.com for each of the ''''''User Name'''''' fields.
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* Double Check that you entered the correct password into each of the ''''''Password'''''' fields.
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<br />
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[[Image:mail_account_credentials.png|alt=Set the correct account credentials]]
  
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- Host Name: mail.hostek.com (change hostek.com to your domain)
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<br />
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-----
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<br />
  
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- username: (enter your full email address)
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<ol start="9" style="list-style-type: decimal;">
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<li>Once you click 'Next' the mail account should then be added.</li></ol>
  
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- password: (enter the password you assigned to this account)
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'''Note:''' ''If it takes a minute to add and this says it could not connect continue through steps as it automatically attempts connecting with SSL enabled and you may just need to set it to set this mail account to use non-ssl settings for the hostname you're using with your e-mail account.'' <br /><br /> Go back to the 'Mail Accounts' section of the settings and proceed to step 9.
  
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<br />
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-----
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<br />
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<ol start="10" style="list-style-type: decimal;">
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<li>Now click on the mail account you just added so we can edit the settings of that account.</li></ol>
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<br />
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[[Image:select_account.png|alt=Choose newly created account]]
  
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[[File:iphone5.jpg]]
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<br />
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-----
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<br />
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<ol start="11" style="list-style-type: decimal;">
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<li>Choose the account again.</li></ol>
  
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'''Note:''' ''Make sure that the 'Mail' setting is enabled on this page.''
  
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<br />
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[[Image:select_account2.png|alt=Choose the account again]]
  
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Tap Save (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)
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<br />
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-----
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<br />
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==Outgoing Advanced Settings==
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<br />
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<ol start="12" style="list-style-type: decimal;">
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<li>Now that we are in the settings for this user account click the option for 'SMTP' under the outgoing mail server section.</li></ol>
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<br />
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[[Image:iphone_smtp_settings.png|alt=Select to edit the SMTP settings]]
  
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NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.
 
  
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[[File:iphone6.jpg]]
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-----
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<br />
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<ol start="13" style="list-style-type: decimal;">
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<li>We can now edit the outgoing server settings. By default 'SSL' is enabled. We will provide the settings to use below for '''''SSL''''' and '''''non-SSL'''''.</li></ol>
  
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===Non-SSL (standard):===
  
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* Please see our separate WIKI articles for what hostname you should use.
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** [[E-Mail_Configuration_(Windows_Environment)#Hostname|Windows SmarterMail Environment]]
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** [[E-Mail_Configuration_(Linux/cPanel_Environment)|Linux/cPanel Environment]].
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* '''''User Name''''': ''The e-mail user your authenticating as (The address your setting your mail up for).''
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* '''''Password''''': ''The password to the e-mail user your authenticating as.''
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* '''''Use SSL''''': ''Turn OFF''
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* '''''Authentication''''': Choose ''''''Password'''''' as the authentication type.
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* '''''Server Port''''': ''25, 26, or 587 (Port 25 is commonly blocked by ISPs due to spam issues. Not recommended.)''
  
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After the account is setup, go back into the account.  
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[[Image:iphone_outgoing_settings.png|alt=Update SMTP settings]]
  
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[[File:iphone7.jpg]]
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===SSL (Secure):===
  
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* Please see our separate WIKI articles for what hostname you should use.
 +
** [[E-Mail_Configuration_(Windows_Environment)#Hostname|Windows SmarterMail Environment]]
 +
** [[E-Mail_Configuration_(Linux/cPanel_Environment)|Linux/cPanel Environment]].
 +
* '''''User Name''''': ''The e-mail user your authenticating as (The address your setting your mail up for).''
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* '''''Password''''': ''The password to the e-mail user your authenticating as.''
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* '''''Use SSL''''': ''Turn ON''
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* '''''Authentication''''': Choose ''''''Password'''''' as the authentication type.
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* '''''Server Port''''': ''465''
  
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Under the Outgoing Mail Server section tap on SMTP
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[[Image:iphone_outgoing_settings_ssl.png|alt=Update SMTP settings]]
  
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[[File:iphone8.jpg]]
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Click 'Done' once you enter the correct SMTP information.
  
  
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Under Primary Server:
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-----
  
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Set Use SSL to OFF
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==Incoming Advanced Settings==
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<br />
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<ol start="14" style="list-style-type: decimal;">
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<li>Now that we've updated the SMTP settings go back to the ''''''Account Settings'''''' and click ''''''Advanced'''''' so we can update the incoming settings.</li></ol>
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<br />
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[[Image:advanced_option.png|alt=Select 'Advanced' option]]
  
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Set Authentication to "Password"
 
  
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Change Server Port to 26
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<br />
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<ol start="15" style="list-style-type: decimal;">
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<li>We can now edit the incoming server settings. By default 'SSL' is enabled. We will provide the settings to use below for '''''SSL''''' and '''''non-SSL'''''.</li></ol>
  
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===Non-SSL (Standard): ===
  
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[[File:iphone9.jpg]]
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* '''''Use SSL''''': ''Turn OFF''
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* '''''Authentication''''': Choose ''''''Password'''''' as the authentication type.
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* '''''POP Server Port''''': ''110''
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* '''''IMAP Server Port''''': ''143''
  
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[[Image:iphone_incoming_settings.png|alt=Update Incoming Settings.]]
  
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===SSL (Secure): ===
  
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* '''''Use SSL''''': ''Turn ON''
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* '''''Authentication''''': Choose ''''''Password'''''' as the authentication type.
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* '''''POP Server Port''''': ''995''
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* '''''IMAP Server Port''''': ''993''
  
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[[Image:iphone_incoming_settings_ssl.png|alt=Update Incoming Settings]]
  
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Now tap on the Top Left SMTP to go back
 
  
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Now tap on the Top Left email address to go back
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<br />
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<ol start="16" style="list-style-type: decimal;">
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<li>click 'Done' and you should be all set. You should now be able to send and receive mail using the 'Mail' application. You should see the new email account in the list of active email accounts ( It will show up under the description name you provided earlier ).</li></ol>
  
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Tap on Advanced
 
  
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[[File:iphone10.jpg]]
 
  
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= iPhone Calendar Sync with SmarterMail =
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NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.
  
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Set Use SSL to OFF
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On your iPhone do the following:
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# Go to Settings
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# Go to Mail, Contact, Calendars
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# Go to Add Account...
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# Select Other
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# Select Add CalDAV Account
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# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
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# User Name: enter your full email address (see screen shot for example)
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# Password: enter your password for this email address
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# Description: Leave or change as desired
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# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
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# That's it. You should get a message it verified the account.
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[[File:Iphone-calendar-sync.jpg]]
  
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Change Server Port to 110 for POP3, or 143 for IMAP
 
  
  
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=How to set up the iPhone so that it stores sent items on the server=
  
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'''Note:''' You must be using IMAP to use this setting.
  
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#Click Settings
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#Click Mail
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#Click "Accounts"
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#Select the Mail account you want to change
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#Select 'Account' again.
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#Scroll down and click on 'Advanced'.
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#You will now see a screen that says '''Advanced'''. In this screen is a section called '''Mailbox Behaviours'''.
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#Click on the Sent Mailbox button.
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#This will now display two sections. '''On My Iphone''' and '''On the server'''.
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#In the section '''On the server''' should be a list of all your mailboxes.
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#scroll down to the Sent Items box on the mail server and select the Sent Items.
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#When you send an email from your iphone, a copy will be passed to your mail server in the inbox you just selected.
  
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That should get you the standard settings.
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[[Category: Configuring-Email-Clients]]
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[[category:CalDAV]]
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Recommended additional settings are:
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[[Category: iPhone]]
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[[Category: iOS]]
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Go into the account just created, go to Advanced
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Tap on Delete from server and change to "When removed from inbox" (this will keep your mail account from getting too full).
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Now you can re-enable the Wi-fi setting.
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[[Category:Configuring-Email-Clients]]
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Latest revision as of 18:43, 20 July 2017

Setting up e-mail on your iPhone with Hostek.com


In this tutorial we'll be showing how to setup e-mail accounts on your iPhone along with ensuring the settings for the incoming and outgoing server are correct.


Adding Mail Account:

Let's show how to first add the mail account to your iPhone. We'll then show how to ensure its configuration settings are correct.

  1. On your iPhone click on the 'Settings' icon (looks like a gear symbol).


Click on the 'Settings' icon



  1. Then scroll and select the option for 'Mail'.


Select the 'Mail' option



  1. You should now click on 'Accounts' to go into the different available mail account options.


Accounts


  1. You should now see a list of existing accounts ( if any ). Click 'Add Account'.


Select 'Add Account'



  1. Now choose the option for 'Other'.


Choose 'Other'


  1. For the account type choose 'Add Mail Account'.


Choose 'Add Mail Account'


  1. Now enter in the account information including:


  • Name: The name recipients see as the 'sender' when you send them mail. Also known as the 'Display Name'.
  • Email: The e-mail user you are trying to connect your mail to your iPhone with.
  • Password: The password used for the e-mail user your connecting to your iPhone with.
  • Description: The name that you see for your mail account when you go to the 'Mail' application on your phone.


Enter Account Information




  1. Click 'Next', then enter in the specific incoming and outgoing server settings for the e-mail user.


  • Please see our separate WIKI articles for what hostname you should use.
  • Enter in the full e-mail user address such as tutorials@hostektutorials.com for each of the 'User Name' fields.
  • Double Check that you entered the correct password into each of the 'Password' fields.


Set the correct account credentials



  1. Once you click 'Next' the mail account should then be added.

Note: If it takes a minute to add and this says it could not connect continue through steps as it automatically attempts connecting with SSL enabled and you may just need to set it to set this mail account to use non-ssl settings for the hostname you're using with your e-mail account.

Go back to the 'Mail Accounts' section of the settings and proceed to step 9.



  1. Now click on the mail account you just added so we can edit the settings of that account.


Choose newly created account



  1. Choose the account again.

Note: Make sure that the 'Mail' setting is enabled on this page.


Choose the account again



Outgoing Advanced Settings


  1. Now that we are in the settings for this user account click the option for 'SMTP' under the outgoing mail server section.


Select to edit the SMTP settings



  1. We can now edit the outgoing server settings. By default 'SSL' is enabled. We will provide the settings to use below for SSL and non-SSL.

Non-SSL (standard):

  • Please see our separate WIKI articles for what hostname you should use.
  • User Name: The e-mail user your authenticating as (The address your setting your mail up for).
  • Password: The password to the e-mail user your authenticating as.
  • Use SSL: Turn OFF
  • Authentication: Choose 'Password' as the authentication type.
  • Server Port: 25, 26, or 587 (Port 25 is commonly blocked by ISPs due to spam issues. Not recommended.)

Update SMTP settings

SSL (Secure):

  • Please see our separate WIKI articles for what hostname you should use.
  • User Name: The e-mail user your authenticating as (The address your setting your mail up for).
  • Password: The password to the e-mail user your authenticating as.
  • Use SSL: Turn ON
  • Authentication: Choose 'Password' as the authentication type.
  • Server Port: 465

Update SMTP settings

Click 'Done' once you enter the correct SMTP information.


Incoming Advanced Settings


  1. Now that we've updated the SMTP settings go back to the 'Account Settings' and click 'Advanced' so we can update the incoming settings.


Select 'Advanced' option



  1. We can now edit the incoming server settings. By default 'SSL' is enabled. We will provide the settings to use below for SSL and non-SSL.

Non-SSL (Standard):

  • Use SSL: Turn OFF
  • Authentication: Choose 'Password' as the authentication type.
  • POP Server Port: 110
  • IMAP Server Port: 143

Update Incoming Settings.

SSL (Secure):

  • Use SSL: Turn ON
  • Authentication: Choose 'Password' as the authentication type.
  • POP Server Port: 995
  • IMAP Server Port: 993

Update Incoming Settings



  1. click 'Done' and you should be all set. You should now be able to send and receive mail using the 'Mail' application. You should see the new email account in the list of active email accounts ( It will show up under the description name you provided earlier ).


iPhone Calendar Sync with SmarterMail

NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:

  1. Go to Settings
  2. Go to Mail, Contact, Calendars
  3. Go to Add Account...
  4. Select Other
  5. Select Add CalDAV Account
  6. Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
  7. User Name: enter your full email address (see screen shot for example)
  8. Password: enter your password for this email address
  9. Description: Leave or change as desired
  10. Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
  11. That's it. You should get a message it verified the account.

Iphone-calendar-sync.jpg


How to set up the iPhone so that it stores sent items on the server

Note: You must be using IMAP to use this setting.

  1. Click Settings
  2. Click Mail
  3. Click "Accounts"
  4. Select the Mail account you want to change
  5. Select 'Account' again.
  6. Scroll down and click on 'Advanced'.
  7. You will now see a screen that says Advanced. In this screen is a section called Mailbox Behaviours.
  8. Click on the Sent Mailbox button.
  9. This will now display two sections. On My Iphone and On the server.
  10. In the section On the server should be a list of all your mailboxes.
  11. scroll down to the Sent Items box on the mail server and select the Sent Items.
  12. When you send an email from your iphone, a copy will be passed to your mail server in the inbox you just selected.
Retrieved from "https://wiki.hostek.com/index.php?title=IPhone&oldid=3309"