FTP Accounts

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FTP Accounts (WCP - Windows based plans)

This WCP feature allows for the creation and modification of FTP accounts for the domain specified. To access the FTP accounts, navigate to the WCP URL and then locate the FTP Accounts button using the following path:

  • WCP (login and select domain) >> Files (section) >> FTP Accounts

FTP Users (Detailed Information)

Clicking the FTP Accounts button within the WCP Control Panel will display the FTP Users dialog box. Here the created FTP User accounts for a desired domain can be viewed, IP restrictions for individual FTP users within the IP List can be added, and the Default Access for an individual FTP User can be set to allowed or block.

FTP User

  • The FTP User dialog box contains detailed information regarding the FTP User accounts that have been created. This information will include; the Username, Root file path or "Folder", the FTP Host IP, and whether or not a user is enabled. It will also allow for an existing User to be edited or a new User created.
    • Username: This is Username of a desired FTP account and the information that will pertain to it.
    • Folder: This is the file path, or destination folder, that the FTP User will have access to.
    • FTP Host: This is the IP address used as the server location for an FTP client to connect to the file structure of a desired domain.

IP List

  • The IP List will display IPs that are specifically allowed to access or blocked from access to the domain's file structure. By default, no IP will be allowed or blocked.
    • To add an allow or block rule for an IP, click the "Add" button to begin.
      1. Type the IP Address that the rule will apply to, within the "IP address" field.
      2. Next use the dropdown menu to select whether the IP Address will be Blocked or Allowed.
      3. Finally select what domain this rule will apply to and click the "Save" button to create the IP Restriction rule.
    • The rule will now be visible within the IP List.

Default Access

  • The Default Access tab is a quick way to Allow or Block access for a specific FTP user.

Edit FTP User (Detailed Information)

Clicking the "Pencil Icon" will bring up the "Edit FTP User" dialog box. Both the General information and the Advanced Settings can be edited for that individual FTP User and the FTP access logs for that User can be viewed here.

General Information

  • The general information displays a created FTP user's details, including: Username, Password, and Folder/File path.
    • Username: This is the username that is setup during the FTP Account creation. This cannot be edited. If a username needs to be changed a new FTP account will need to be created.
    • Password: This is the password setup during the FTP account creation. This information can be edited by typing a new password into the field and then clicking the Save button.
    • Folder: This is the file path that the FTP account has access to. If the field contains only a "/" symbol, this means that the user has root access to the file structure. The file path can be edited to a direct sub directory by either: manually typing the file path or using the "Browse" button to select the destination directory for the FTP user.

Advanced Settings

  • Within the Advanced Settings can Enable/Disable the User, Limit the user to Read Permissions, or Limit the user to Write permissions.
    • Enable/Disable User: This allows the individual FTP user to, effectively, be off or on by clicking the checkbox.
    • Granting Read Permissions: This allows the individual FTP user permission to view/download files.
    • Granting Write Permissions: This allows the individual FTP user the permission to upload/delete files.

Logs

  • The log tab in the Edit FTP User dialog box allows the access logs for an individual FTP user account to be viewed. Using the Days dropdown menu the log information can be specified to range of days, up to 14 days prior to the current date.

To Add or Edit FTP Accounts

  1. Click on the FTP Accounts button in WCP.
    1. To Edit a FTP Account, click on the "Pencil Icon" next to the FTP Username that is needing to be to modified.
      1. Make edits by typing into the fields under the General Tab or by selecting the appropriate checkboxes under the Advanced tab within the Edit FTP User dialog box.
      2. Click Save
    2. To Add a FTP Account click on the Add FTP User button.
      1. Type in a proper Username, Password, and a file path for the new FTP account in the Folder field.
      2. The Folder field can be left blank to give the FTP Account access to the root of the website.
        • To restrict access to a specific directory for individual FTP User, please specify the direct file path in the Folder field.
      3. Click Save