Email Client Setup Tutorials

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Revision as of 05:15, 30 November 2012 by Carlb (Talk | contribs) (Outlook Server Timeouts)

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Troubleshooting Email Client Issues

Outlook Server Timeouts

If you have trouble sending or receiving mail in Outlook, or if your Outlook installation is sending duplicate emails, it can help to increase the Server Timeouts setting in Outlook. To this, perform the following steps

  • In Outlook, open the settings for the account (by clicking Tools then Email Accounts)
  • Once you've opened the settings for your email account, click the More Settings button
  • In the More Settings pop-up window click the Advanced tab. Increase the Server Timeouts value to 5+ minutes
  • Click the "OK" button then click "Next" to close the account settings window

At this point, it is recommended to restart your computer to force-through this adjustment to your Outlook settings.

Outlook Express Error 0x800CCC0F

Symptom: When opening Outlook Express or sending/receiving e-mail, you receive the following error message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.yourdomain.abc, Server: 'mail.yourdomain.abc', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Solution: This error is most likly related to AntiVirus software such as Symantec. Follow the steps provided in the WORKAROUND to resolve the issue. http://support.microsoft.com/default.aspx?scid=kb;en-us;813514