Email Client Setup Tutorials
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Video Tutorials
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iPhone, iPod, iPad
Troubleshooting Email Client Issues
Outlook Server Timeouts
If you have trouble sending or receiving mail in Outlook, or if your Outlook installation is sending duplicate emails, it can help to increase the Server Timeouts setting in Outlook. To this, perform the following steps
- In Outlook, open the settings for the account (by clicking Tools then Email Accounts)
- Once you've opened the settings for your email account, click the More Settings button
- In the More Settings pop-up window click the Advanced tab. Increase the Server Timeouts value to 5+ minutes
- Click the "OK" button then click "Next" to close the account settings window
At this point, it is recommended to restart your computer to force-through this adjustment to your Outlook settings.