VPS

Windows VPS

Setup Time

Q: How long do these plans take until they are ready to use from the time of ordering?

A: Our goal is 3 hours from the time of placing the order, however this depends on staff availability.

Traffic and Growth

Q: Can a VPS handle more than the default GB of traffic?

A: Yes, our VPS servers can handle a TON of traffic probably more than most normal sites would require. If your using more than 1000GB then yes, it will be no problem, however this is more than most of our default plans so the restriction would be based on how much you are willing to spend for additional bandwidth, let us know what you need and we can work on a custom quote. We highly recommend optimizing your website, this can greatly reduce the bandwidth.

Remote Desktop

Q: Will I have access to Remote Desktop?

A: Yes, however we suggest only using this if ABSOLUTLY necessary. The reason we stress this is because we designed our Windows Control Panel to do most everything required for hosting so you won't have to use Remote Desktop. If necessary for custom application installation or similar we understand customers need this so it's available.

Shared vs VPS

We commonly get asked about the differences between Shared and VPS hosting, answers related to this can be found below.

Control Panel

Q: Would I receive "shared like" features such as a control panel with the ability to create FTP accounts and Databases?

A: Yes, by default all of our Windows VPS Hosting plans include our powerful Windows Control Panel, see the demo.

• During the order process you will be asked to select the type of database server to be installed and if you require e-mail services, this will also be integrated into the control panel for your VPS.

ColdFusion Admin

Q: Will I have access to the ColdFusion Admin panel, and be able to enable RDS?

A: Yes, with all ColdFusion VPS accounts you will be able to login to the ColdFusion Admin, the only exception being "fully managed" plans where we completely manage the sites on your VPS for you.

Backups

Q: Are the VPS servers backed up like the Shared hosting and can I can request a file restore?

A: Yes, they are backed up exactly the same way, we first replicate, and then do "block" level backups which provide "file" restores as requested.

• Due to the manual process required for restoring files, more than one restore per month will incur a small additional charge.

Security

Q: Is the security on VPS hosting better than Shared hosting.

A: While we do everything possible to keep ALL servers secure, there are no "shared" resources so the security would be higher.

Speed & Stability

Q: Will the VPS hosting be robust, and faster than shared hosting?

A: There are three reasons the VPS is the solution in regards to response time:

1. Your website(s) are not "sharing" resources, so if another customer is causing problems with the operating system or utilizing many resources your server will not be affected.
2. There's no "throttle" for VPS servers in IIS, for shared hosting we throttle the connections and for a good reason.
3. Burstable, with the default bandwidth you actually can "burst" up to 3 times the mbps limit with no restrictions. Example for 3mbps default, the burstable limit 10mbps.