Client Control Panel
From Hostek.com Wiki
Contents
- 1 How To Edit/Change My Details
- 2 How to Add a New Contact or additional contacts
- 3 How to add or edit your credit card information
- 4 How to reset or change your password
- 5 How to change the "Security Question"
- 6 How to Pay an invoice for Paypal and Credit card payments
- 7 How to Manage My registered Domains in my account
How To Edit/Change My Details
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Details" tab in the Top middle left of the screen.
- You will see a screen where you can edit all your information.
- Once your done editing click the "Save Changes" button at the bottom of the screen
How to Add a New Contact or additional contacts
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Details" tab in the Top middle left of the screen, then click the "Manage Contacts" on the middle screen menu bar.
- Add the information needed.
- You can select the e-mail preferences that you want them to be able to receive under the "Email Preferences" section at the bottom.
- Once you are done click on the "Save Changes" icon at the bottom of the screen.
How to add or edit your credit card information
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Details" tab in the Top middle left of the screen, then click the "Change Credit Card Details" on the middle screen menu bar.
- Put the requested information carefully. Please double check your CC number when imputing it.
- Once you are done click on the "Save Changes" icon at the bottom of the screen.
How to reset or change your password
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Details" tab in the Top middle left of the screen, then click the "Change Password" on the middle screen menu bar.
- Put the Existing Password, New Password and then confirm the new password.
- Once you are done click on the "Save Changes" icon at the bottom of the screen.
How to change the "Security Question"
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Details" tab in the Top middle left of the screen, then click the "Change Security Question" on the middle screen menu bar.
- Please choose a security question
- Please enter an answer, Please confirm your answer.
- Once you are done click on the "Save Changes" icon at the bottom of the screen.
How to Pay an invoice for Paypal and Credit card payments
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Invoices" tab in the Top middle of the screen.
- You will see a list of all your invoices on your account tracked by a invoice #
- Now find the invoice that you are needing to pay.
- Click on the "View Invoice" tab.
- Once you are in verify the payment method is set to the correct method.
- Now click on the "Pay Now" icon.
- If you are paying by paypal your paypal login screen should pop up.
- If paying by CC you can "Use Existing Card" or "Enter New Card Information Below"
- Make sure your information is set correctly.
- Now click on the "Click to Continue" icon.
- Proceed with the payment.
How to Manage My registered Domains in my account
- To login, visit http://cp.hostek.com
- Username use your Email Address:
- Password use the one provided to you in the welcome e-mail
- Click the "My Domains" tab in the Top middle of the screen.
- On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
- To manage your domain name click on the little Notebook with a green arrow on it to the right middle of the screen.
- Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
- If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
- To renew a domain right now click on the "Renew Domain" Tab to the bottom of the screen.
- Select the domain you are wanting to renew and then click on the "Order now tab"
- To modify the whois information for a domain names contact please click on the " Contact Information" Tab.
- Put the information needed and then click save. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
- To get the EPP code click on the "Get EPP Code" Tab.
- To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "Save Changes" tab right under that.