cPanel

cPanel Help

cPanel Documentation

• The link below will send you to the cPanel Documentation, this will familiarize you with the interface and it's functions:

1. https://documentation.cpanel.net/display/ALD/cPanel+User+Documentation
2. For a different version of cPanel, please see this page: https://documentation.cpanel.net/pages/viewpage.action?pageId=1507796

cPanel Video Tutorials

• The link below will send you to our SmarterMail Video Tutorials Wiki:

1. https://wiki.hostek.com/CPanel_Tutorials#cPanel

cPanel Mailing Lists

How to Create a Mailing List

1. In your cPanel account click on Mailing Lists under the Mail section.
2. Type in your List Name in the text box.
3. Type a secure but memorable Pass-phrase in the Password field.
4. Confirm the password in the Password (Again) field.
5. Then click on Add Mailing List.

How to Reset the Mailing List Password

1. In your cPanel account click Mailing Lists under the Mail section.
2. Under the Functions area click on Change Passwordfor your Mailing List.
3. Type a secure but memorable pass-phrase in the Password field .
4. Re-type to confirm the password in the Password (Again) field.
5. Then click on the Change Password tab which will reset your password.

• Note: You may also generate/use a Random Password by clicking on Password Generator and then copy and pasting it into both password text boxes.

Common cPanel Errors

• This wiki goes over known cPanel errors that appear often and provides fixes and workarounds for them.

 Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.

• This is caused by the VPS not being able to lookup whois info for the domain.
• A work around:

1. Log in to WHM.
2. Select Server Configuration.
3. Select Tweak Settings.
4. Select the Domains tab.
5. Change the setting for Allow unregistered domains.
6. Click Save.