CloudLinux

What is CloudLinux

• More stable - Less downtime
• More secure

CloudLinux is a Kernel-level technology that helps provide for a more stable hosting environment. This is accomplished by protecting your site against the bad neighbor effect. What this means is that CloudLinux will prevent a single site from crashing a server, making your site unresponsive. When a single customer's site starts consuming too much of the generous amount of server resources, CloudLinux will throttle just that site to allow it to continue operating up to a safe server level, while at the same time fully protecting your site from 'bad neighbor'.

What to do if your site is being throttled by CloudLinux

This would be a very rare situation. However, if your site is the one potentially causing server problems (ie, the 'bad neighbor), which means your site is being throttled and seems to work sometimes and not others, or maybe just not working for the most part, this means your site is consuming too many server resources. We have these throttle limits so high that if your site is hitting these limits, generally it should not be on any shared hosting environment.

The one exception to that would be if your site has hundreds or thousands of pages and a bot is heavily crawling your site. If that is the case, we suggest you add a Crawl-Delay setting to your robots.txt file to slow down the bots. Generally setting the Crawl-Delay to 10 will suffice.

In the rare case that your site does get throttled by CloudLinux, we suggest looking at your log files to see what may be causing the problem. If you just have a ton of traffic (ie, way beyound normal shared hosting) then you really need to get a VPS asap. If you have a run-away script, then you should review the code for that to see if you can find/fix the problem.