Email Password Requirements

New Password Requirement

• Due to increased spamming activity, where spammers are guessing weak passwords, this mail server is now requiring a stronger password for your account.
• Your account will not be able to send email via this server unless you change your password to a stronger one that meets the new requirements. The requirements are:

1. At least 8 characters long
2. At least 1 upper-case letter
3. At least 1 lower-case letter
4. At least 1 number
5. At least 1 special character (EXAMPLE: - , _ ( ) $ % ! etc.)
6. Cannot contain any variation the word 'password'
7. Cannot contain your username

• You will still be able to receive mail. Sending mail will be restricted until the password meets the above requirements. Once you change the password, please wait up to 30 minutes for the system to automatically recognize the changed password and re-enable the sending ability.
• This change will help prevent the server from being used to send spam, helping to prevent interruptions in mail delivery.

How to Reset Password

• You will need to log in to your Control Panel

1. URL: https://wcp.hostek.com/
2. Username:
3. Password: ** same as your cp.hostek.com password **

• You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php

1. Click on 'My Services' 'Click the small Green arrow on the the notepad to the right'
2. Now click the Login to Control Panel Icon

• Once you are logged into your WCP account, under the Email Section

1. Click Users icon
2. Click on the pen icon next to the user that you are changing the password for
3. Now in the password form input the new password following our requirements, listed above.
4. Now Click Save
5. Note: You will still be able to receive mail. Sending mail will be restricted until the password meets the above requirements. Once you change the password, please wait up to 30 minutes for the system to automatically recognize the changed password and re-enable the sending ability.