Blocked

Linux Hosting

Blocked from the Server?

You seem to be running into issues where you are no longer able to access your email or cannot see your site any more. Chances are you have been blocked by the server in efforts it uses to protect itself from attacks.

How to verify you have been blocked.

How to obtain your IP address

Please browse to the following location to obtain your IP address.
https://hostek.com/ip

What to do once you have your IP address

Once you have your IP address you will need to contact support to notify them that you want to verify your IP is not blocked as you are currently having issues with accessing your domain.
Be sure to include the following:

Domain Name:
Your IP:
And that you want to verify if your IP has been blocked since you are unable to access either:
Your Email, Your Control Panel, or Your Domain.

https://support.hostek.com

For VPS customers

1. Log into your WHM for your Linux Server.
   NOTE: If you cannot access your WHM please contact support from the steps above.
2. Go to Plugins >> ConfigServer Security & Firewall
3. Scroll down until you see the button "Search for IP"
4. Input the IP in the search field and check for the results.
   NOTE: If the IP turns in results then you will need to click the Unlock to remove the block.