Smartermail 16

SmarterMail 16 Basic Information

SmarterMail 16 Documentation

The link below will send you to the documentation page for Smartermail 16. This is the official documentation for Smartermail 16.

1. https://help.smartertools.com/SmarterMail/v16/

Anti-Virus Information

Our SmartermMail MailServers use Trend Micro's Server Protection Anti-Virus software along with AVG Cloudcare. These programs are continually updated and they filter all known viruses.

Basic Interface Functions

How to Import Mail from Another Mail Server

1. Log into Smartermail as the email user you would like to migrate
2. Once logged in, at the top of your screen click on the grid of 9 boxes.



3. A drop down menu will appear, click on settings.



4. On the left side of the page click on the Connectivity link.



5. On the right side of the connectivity settings page you will see a link for Mailbox Migration. Click the Migrate button.



6. A box will appear that contains several email providers. Click the appropriate icon (if your email provider is not listed click "other") and follow the prompts to start the migration process.

How to Create a Folder within Your Inbox

1. Sign into Smartermail as the email user you would like to create the folder for.
2. Ensure that you on the mail tab within the Smartermail interface



3. Next, right click on the Inbox or Parent folder you would like to create a folder within and click on New Folder.



4. Enter the desired name of the created folder and then click save. (Note: You can change the Parent Folder within this box as well)

How to Move Emails to a Folder

1. Sign into Smartermail with the user that will be moving mail to another folder.
2. Ensure that you on the mail tab within the Smartermail interface



3. At the top of the page click the select button, and then click on the email that you would like moved. (Standard selection shortcuts will work on the email list.)



4. The Selected button will reflect how many items are selected. Click on the ... button. A drop down menu will appear.



5. Click the Move link.



6. In the new box that opens, click the line holding a folder name.



7. Select the folder you would like the mail moved to.



8. Finally, click the Move button.

How to Perform a Mass Deletion

1. Sign into Smartermail with the user who will be deleting emails.
2. Ensure that you on the mail tab within the Smartermail interface



3. At the top of the page click the select button, and then click on the email that you would like deleted. Standard selection shortcuts will work on the email list, you can also click the Selected button and click Select all.



4. Once you have the email you would like deleted selected, click the Delete button. This will immediately send the selected email to the Deleted Items folder.