Difference between revisions of "SmarterMail"

Revision as of 15:20, 5 June 2015

SmarterMail Help

SmarterMail Documentation

• The link below will send you to the SmarterMail Documentation, this will familiarize you with the interface and it's functions:

1. https://help.smartertools.com/SmarterMail/v13/
2. For a different version of SmarterMail, please see this page: https://help.smartertools.com/Default.aspx

SmarterMail Video Tutorials

• The link below will send you to our SmarterMail Video Tutorials Wiki:

1. https://wiki.hostek.com/SmarterMail_-_Video_Tutorials

How to Add a Trusted Sender

User-level Trusted Senders List

• This can also be called a [soft-]whitelist for your user.

1. Login to Webmail
   1. Example: http://mail.yourawesomedomain.com/
2. Go to Settings (Gears Icon)
3. Under My Settings select Trusted Senders
4. Click New
5. Add a Domain or Email User (one per line) and click Save

Domain-level Trusted Senders List

• This can also be called a [soft-]whitelist for your whole domain.

1. Login to Webmail(e.g. http://mail.yourawesomedomain.com/) as an Administrator of the Domain
   1. If you don't have an Administrator user, then you'll want to start by logging into WCP and following the below steps:
   2. We're going to access the Default Admin User which is called mailadmin.
   3. Click on Users underneath the Email section in WCP.
   4. Click on Login parallel to the mailadmin user.
2. Go to Settings (Gears Icon)
3. Under Domain Settings select Trusted Senders
4. Click New
5. Add a Domain or Email User (one per line) and click Save