Revision as of 23:53, 23 December 2012

File Transfer Protocol - FTP

File Transfer Protocol (aka FTP) is a protocol for transferring files across the internet faster and more reliable than any other means. It is not restricted to other limitations as other internet protocols.

FTP Clients

An FTP client is a software application that allows you to upload and download files from a local host (your computer) to and from a remote host (i.e., web servers) using the File Transfer Protocol (FTP).

FTP Programs and Setup

Most FTP programs only require three credentials to access the remote site (server). The User and Password information are can be found in the original email sent when the site was set up (Can be changed in the site's control panel).

Host: ftp.yourdomain.com or the server's IP address, i.e. <b>65.178.154.210</b>
User: yourdomain.com (Can be different)
Pass: **************

NOTE: It is best to set FTP to 'Passive' Mode in the FTP settings. Usually set by default.

FTP Program Video Tutorials

WinSCP

Configuring your website in WinSCP NOTE Tutorial says use Port 22, but please use Port 21.

Managing files in WinSCP

Uploading Files using WinSCP

How to view hidden files using WS_FTP

In each connection's "Session Properties", click the Startup tab.

In the "Remote file mask" box, type -al.

While connected, type -al in the white box just under the "MkDir" button in the Remote Site panel. Then click "Refresh" to see the files.

Also, look in the settings for toggles to turn the display of hidden files on and off.

FTP using Windows Explorer or Web Browser

Open My Computer or Windows Explorer. In the address bar put in your domain starting with "ftp://" and include your username and password, for example: "ftp://yourusername:yourpassword@yourhostlocation.com".
Hit the enter key one time.
(If you don't see your files or folders)
Under "File" on the menu choose "login as" and type in your username and password and select "Log On".

You can use the same type of FTP address shown in Step 1 to connect to your FTP site in a Web browser such as FireFox or Chrome.

FTP Frequently Asked Questions

FTP Upload/Download - Are there limits?

You have unlimited FTP access 24-hours a day to our servers. You can create and maintain your web pages on your computer and upload files to your web server space at any time.

Anonymous FTP Access - is it allowed?

We do not allow anonymous FTP access. There are major security issues related to anonymous FTP. You can add additional FTP accounts via your hosting control panel.

What do I use as my FTP Host

When connecting via FTP, you can use your site's IP address as the FTP Host. If the domain name is already pointing to that IP address, you can use either the IP address or the domain name as the FTP host, i.e. ftp.yourdomain.com

How can I get an additional FTP account/user?

Additional FTP users can be easily creating within your WCP or cPanel.

WCP

Log into the WCP
Click on FTP Accounts.
Click 'Add FTP User' to add a new user.

cPanel - Video tutorial

Problems and Solutions to FTP Issues

Why do I get error "blocking call cancelled" with FTP?

This can happen when you are behind a firewall or are running a personal firewall like Black Ice Defender or ZoneAlarm.

To fix this, go into your FTP program settings and find the setting for "Passive Mode" or "PASV Mode". If it is turned on, turn it off. If it is off, turn it on.

Filezilla Error: "could not retrieve directory

When connecting via FTP using Filezilla you receive an error saying "Could not retrieve directory listing".

Solution(s):

Try disabling the "Keep Alive" feature.
Try disabling pasive mode.

How to Disable FTP Timeouts in Filezilla

If Filezilla times out its connection when you are transferring files, try disabling the Timeout setting.

To do this, click on "Edit" then choose settings. It will bring up a window like this:

Change the Timeout to zero as shown, click OK, and you're ready.

Filezilla is a free, cross-platform FTP client available for download at filezilla-project.org.

FTP - Virtual Private Servers

Cannot connect to FileZilla Server (VPS)

Intalling FileZilla FTP Server on your VPS will require you to stop the Microsoft FTP service in the Windows Services.

To Disable the Microsoft FTP Service:

Click the Start Button
Go to Administrative Tools
Click Services
Find and right click on Microsoft FTP Service
In the General Tab, change Startup Type to "Disabled"
Click APPLY

@@ Line 1: / Line 1: @@
-File Transfer Protocol aka FTP
 __FORCETOC__
+==File Transfer Protocol - FTP==
+File Transfer Protocol (aka FTP) is a protocol for transferring files across the internet faster and more reliable than any other means. It is not restricted to other limitations as other internet protocols.
-==Anonymous FTP Access - is it allowed?==
+==FTP Clients==
-We do not allow anonymous FTP access. There are major security issues related to anonymous FTP.  You can add additional FTP accounts via your hosting control panel.
-== What do I use as my FTP Host? ==
+An FTP client is a software application that allows you to upload and download files from a local host (your computer) to and from a remote host (i.e., web servers) using the File Transfer Protocol (FTP).
-When connecting via FTP, you can use your site's IP address as the FTP Host. If the domain name is already pointing to that IP address, you can use either the IP address or the domain name as the FTP host.
-==FTP Programs and Setup==
+===FTP Programs and Setup===
-Here is a list of FTP programs that you can use to access your site folders: '''https://wiki.hostek.com/FTP_Clients'''
-Most FTP programs only require three credentials to access the site folders.
+Most FTP programs only require three credentials to access the remote site (server). The User and Password information are can be found in the original email sent when the site was set up (Can be changed in the site's control panel).
 <pre>
@@ Line 22: / Line 19: @@
 </pre>
-The User and Password information are can be found in the original email sent when the site was set up (Can be changed in the site's control panel).
+<b>NOTE: It is best to set FTP to 'Passive' Mode in the FTP settings. Usually set by default.</b>
-NOTE: It is best to set FTP to 'Passive' Mode in the FTP settings. Usually set by default.
+===FTP Program Video Tutorials===
-==Why do I get error "blocking call cancelled" with FTP?==
+=====CuteFTP=====
-This can happen when you are behind a firewall or are running a personal firewall
+[http://hostek.com/tutorials/ftp_cuteftp_conf.html Configuring your website in CuteFTP]
-like Black Ice Defender or ZoneAlarm.
-To fix this, go into your FTP program settings and find the setting for "Passive
+[http://hostek.com/tutorials/ftp_cuteftp_manage.html Managing files in CuteFTP]
-Mode" or "PASV Mode". If it is turned on, turn it off. If it is off, turn it on.
+[http://hostek.com/tutorials/ftp_cuteftp_upload.html Uploading Files using CuteFTP]
+=====FileZilla=====
+[http://hostek.com/tutorials/ftp_filezilla_config.html Configuring your website in FileZilla]
+[http://hostek.com/tutorials/ftp_filezilla_manage.html Managing files in FileZilla]
+[http://hostek.com/tutorials/ftp_filezilla_upload.html Uploading Files using FileZilla]
+=====FlashFXP=====
+[http://hostek.com/tutorials/ftp_flashfxp32_conf.html Configuring your website in FlashFXP]
+[http://hostek.com/tutorials/ftp_flashfxp32_pref.html Managing files in FlashFXP]
+[http://hostek.com/tutorials/ftp_flashfxp32_upload.html Uploading Files using FlashFXP]
+=====LeapFTP=====
+[http://hostek.com/tutorials/ftp_leapftp_conf.html Configuring your website in LeapFTP]
+[http://hostek.com/tutorials/ftp_leapftp_manage.html Managing files in LeapFTP]
+[http://hostek.com/tutorials/ftp_leapftp_upload.html Uploading Files using LeapFTP]
+=====SmartFTP=====
+[http://hostek.com/tutorials/ftp_smart_conf.html Configuring your website in SmartFTP]
+[http://hostek.com/tutorials/ftp_smart_manage.html Managing files in SmartFTP]
+[http://hostek.com/tutorials/ftp_smart_upload.html Uploading Files using SmartFTP]
+=====FTP Voyager=====
+[http://hostek.com/tutorials/ftp_voyager_conf.html Configuring your website in FTP Voyager]
+[http://hostek.com/tutorials/ftp_voyager_manage.html Managing files in FTP Voyager]
+[http://hostek.com/tutorials/ftp_voyager_upload.html Uploading Files using FTP Voyager]
+=====WinSCP=====
+[http://hostek.com/tutorials/ftp_winscp_conf.html Configuring your website in WinSCP]  <b>NOTE</b> Tutorial says use Port 22, but please use Port 21.
+[http://hostek.com/tutorials/ftp_winscp_manage.html Managing files in WinSCP]
+[http://hostek.com/tutorials/ftp_winscp_upload.html Uploading Files using WinSCP]
+'''How to view hidden files using WS_FTP'''
+In each connection's "Session Properties", click the Startup tab.
+In the "Remote file mask" box, type -al.
+While connected, type -al in the white box just under the "MkDir" button in the Remote Site panel. Then click "Refresh" to see the files.
+Also, look in the settings for toggles to turn the display of hidden files on and off.
+===FTP using Windows Explorer or Web Browser===
+#Open My Computer or Windows Explorer. In the address bar put in your domain starting with "ftp://" and include your username and password, for example: "ftp://yourusername:yourpassword@yourhostlocation.com".
+#Hit the enter key one time.
+# (If you don't see your files or folders)<br />Under "File" on the menu choose "login as" and type in your username and password and select "Log On".
+You can use the same type of FTP address shown in Step 1 to connect to your FTP site in a Web browser such as FireFox or Chrome.
+==FTP Frequently Asked Questions==
+===FTP Upload/Download - Are there limits?===
+You have unlimited FTP access 24-hours a day to our servers. You can create and maintain your web pages on your computer and upload files to your web server space at any time.
+===Anonymous FTP Access - is it allowed?===
+We do not allow anonymous FTP access. There are major security issues related to anonymous FTP.  You can add additional FTP accounts via your hosting control panel.
+===What do I use as my FTP Host===
+When connecting via FTP, you can use your site's IP address as the FTP Host. If the domain name is already pointing to that IP address, you can use either the IP address or the domain name as the FTP host, i.e. ftp.yourdomain.com
-==How can I get an additional FTP account/user? ==
+===How can I get an additional FTP account/user? ===
 Additional FTP users can be easily creating within your WCP or cPanel.<br/>
 * WCP
@@ Line 41: / Line 110: @@
 * [http://hostek.com/tutorials/cpanel10_x2_ftp.html cPanel - Video tutorial]
-==Filezilla Error: "could not retrieve directory==
-When connecting via FTP using Filezilla you recieve an error saying "Could not retrieve directory
+=Problems and Solutions to FTP Issues=
+===Why do I get error "blocking call cancelled" with FTP?===
+This can happen when you are behind a firewall or are running a personal firewall
+like Black Ice Defender or ZoneAlarm.
+To fix this, go into your FTP program settings and find the setting for "Passive
+Mode" or "PASV Mode". If it is turned on, turn it off. If it is off, turn it on.
+===Filezilla Error: "could not retrieve directory===
+When connecting via FTP using Filezilla you receive an error saying "Could not retrieve directory
 listing".
@@ Line 49: / Line 128: @@
 # Try disabling pasive mode.
-==How to Disable FTP Timeouts in Filezilla ==
+===How to Disable FTP Timeouts in Filezilla===
 If Filezilla times out its connection when you are transferring files, try disabling the Timeout setting.
@@ Line 56: / Line 135: @@
 Change the Timeout to zero as shown, click OK, and you're ready.
 Filezilla is a free, cross-platform FTP client available for download at [http://filezilla-project.org/download.php?type=client filezilla-project.org].
+==FTP - Virtual Private Servers==
-==Cannot connect to FileZilla Server (VPS)==
+===Cannot connect to FileZilla Server (VPS)===
 Intalling FileZilla FTP Server on your VPS will require you to <b>stop</b> the Microsoft FTP service in the Windows Services.
@@ Line 75: / Line 154: @@
 [[Category:Tutorials]]
+[[Category:Sales]]

Difference between revisions of "FTP - Problems and Solutions"

Revision as of 23:53, 23 December 2012

Contents

File Transfer Protocol - FTP

FTP Clients

FTP Programs and Setup

FTP Program Video Tutorials

CuteFTP

FileZilla

FlashFXP

LeapFTP

SmartFTP

FTP Voyager

WinSCP

FTP using Windows Explorer or Web Browser

FTP Frequently Asked Questions

FTP Upload/Download - Are there limits?

Anonymous FTP Access - is it allowed?

What do I use as my FTP Host

How can I get an additional FTP account/user?

Problems and Solutions to FTP Issues

Why do I get error "blocking call cancelled" with FTP?

Filezilla Error: "could not retrieve directory

How to Disable FTP Timeouts in Filezilla

FTP - Virtual Private Servers

Cannot connect to FileZilla Server (VPS)

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