Difference between revisions of "Email Errors"
From Hostek.com Wiki
m (Briana moved page Common Errors to Email Errors without leaving a redirect) |
|||
| Line 1: | Line 1: | ||
| + | __FORCETOC__ | ||
==550 Authentication is required for relay - 550 not local host== | ==550 Authentication is required for relay - 550 not local host== | ||
| Line 6: | Line 7: | ||
'''NOTE:''' If you are using '''"mail.your_domain_name.com"''' (using your domain name) for the SMTP server, make sure that the check-box at the bottom of the screen is checked '''(My server requires authentication)'''. | '''NOTE:''' If you are using '''"mail.your_domain_name.com"''' (using your domain name) for the SMTP server, make sure that the check-box at the bottom of the screen is checked '''(My server requires authentication)'''. | ||
| + | |||
| + | ==421 Service Not Available== | ||
| + | On an error related to '''Remote host said: 421 SERVICE NOT AVAILABLE''' email AOL rejected, there is some times an additional description right below that. Look for that first and if that doesn't help, then you should contact AOL regarding this error as it is generated on their end. Please ask them for the specific reason it was rejected. Then let us know if it is something we can help correct. | ||
[[Category: Configuring-Email-Clients]] | [[Category: Configuring-Email-Clients]] | ||
[[Category:Misc-Email]] | [[Category:Misc-Email]] | ||
Revision as of 16:23, 3 December 2012
Contents
550 Authentication is required for relay - 550 not local host
This can be due to one of the following reasons:
- This error is most often associated with NOT having the box checked for "My server requires authentication". Check this box and then try sending.
- Another cause of this error is that your Internet Service Provider (such as AOL or MSN or Cox) may require that you use THEIR own SMTP server to send email. You will need to check with them. If this is the case, you may or may not also need to check the "authentication" box.
NOTE: If you are using "mail.your_domain_name.com" (using your domain name) for the SMTP server, make sure that the check-box at the bottom of the screen is checked (My server requires authentication).
421 Service Not Available
On an error related to Remote host said: 421 SERVICE NOT AVAILABLE email AOL rejected, there is some times an additional description right below that. Look for that first and if that doesn't help, then you should contact AOL regarding this error as it is generated on their end. Please ask them for the specific reason it was rejected. Then let us know if it is something we can help correct.