Difference between revisions of "Client Control Panel"

Revision as of 20:34, 5 June 2012

How To Edit/Change My Details

1. To login, visit http://cp.hostek.com
2. Username use your Email Address:
3. Password use the one provided to you in the welcome e-mail
4. Click the "My Details" tab in the Top middle left of the screen.
5. You will see a screen where you can edit all your information.
6. Once your done editing click the "Save Changes" button at the bottom of the screen

How to Add a New Contact or additional contacts

1. To login, visit http://cp.hostek.com
2. Username use your Email Address:
3. Password use the one provided to you in the welcome e-mail
4. Click the "My Details" tab in the Top middle left of the screen, then click the "Manage Contacts" on the middle screen menu bar.
5. Add the information needed.
6. You can select the e-mail preferences that you want them to be able to receive under the "Email Preferences" section at the bottom.
7. Once you are done click on the "Save Changes" icon at the bottom of the screen.

How to add or edit your credit card information

1. To login, visit http://cp.hostek.com
2. Username use your Email Address:
3. Password use the one provided to you in the welcome e-mail
4. Click the "My Details" tab in the Top middle left of the screen, then click the "Change Credit Card Details" on the middle screen menu bar.
5. Put the requested information carefully. Please double check your CC number when imputing it.
6. Once you are done click on the "Save Changes" icon at the bottom of the screen.

How to reset or change your password

1. To login, visit http://cp.hostek.com
2. Username use your Email Address:
3. Password use the one provided to you in the welcome e-mail
4. Click the "My Details" tab in the Top middle left of the screen, then click the "Change Password" on the middle screen menu bar.
5. Put the Existing Password, New Password and then confirm the new password.
6. Once you are done click on the "Save Changes" icon at the bottom of the screen.

How to change the "Security Question"

1. To login, visit http://cp.hostek.com
2. Username use your Email Address:
3. Password use the one provided to you in the welcome e-mail
4. Click the "My Details" tab in the Top middle left of the screen, then click the "Change Security Question" on the middle screen menu bar.
5. Please choose a security question
6. Please enter an answer, Please confirm your answer.
7. Once you are done click on the "Save Changes" icon at the bottom of the screen.

How to Pay an invoice for Paypal and Credit card payments

1. To login, visit http://cp.hostek.com
2. Username use your Email Address:
3. Password use the one provided to you in the welcome e-mail
4. Click the "My Invoices" tab in the Top middle of the screen.
5. You will see a list of all your invoices on your account tracked by a invoice #
6. Now find the invoice that you are needing to pay.
7. Click on the "View Invoice" tab.
8. Once in verify the payment method is set to the correct method.
9. Now click on the "Pay Now" icon.
10. If you are paying by paypal your paypal login screen should pop up.
11. If paying by CC you can "Use Existing Card" or "Enter New Card Information Below"
12. Make sure your information is set correctly.
13. Now click on the "Click to Continue" icon.
14. Proceed with the payment.