Difference between revisions of "WCP (Windows based Control Panel)"

Revision as of 14:38, 24 December 2015 (view source) Joshm (Talk | contribs) (→‎VPS/Server Manager (VPS Accounts)) ← Older edit		Revision as of 19:19, 27 January 2016 (view source) Briana (Talk | contribs) (→‎To create MSSQL databases and users) Newer edit →
Line 475:		Line 475:
	#Enter Password		#Enter Password
	#Choose '''Default Collation''' (Usually left as default)		#Choose '''Default Collation''' (Usually left as default)
−	#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days)	+	#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
	#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.		#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
	#Enter ColdFusion DSN name.		#Enter ColdFusion DSN name.

---

Revision as of 19:19, 27 January 2016

How To Login To My WCP Control Panel

1. To manage your domain, login to the WCP Control Panel, using the details below
2. URL: https://wcp.hostek.com/
3. Username:
4. Password: ** same as your cp.hostek.com password **

• You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php

1. Click on 'My Services' 'Click the small Green arrow on the the notepad to the right'
2. Now click the Login to Control Panel Icon

Custom URL for the WCP Control Panel

The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

Resellers and VPS - WCP White label Settings

Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using any URL, and as mentioned within these settings the reseller URL can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

Adding Additional Control Panel Logins

• This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.

1. Login to the WCP Control Panel, using the details below
2. URL: https://wcp.hostek.com/
3. Username:
4. Password: ** same as your cp.hostek.com password **
5. Click on the Control panel Logins tab, then click on the Add icon.
6. Put the "Username, Password and if you want them to have Limited Permission.
7. If you want them to have Limited Permission then check the Limited Permission box. This will load a dropdown where you can select what privlages they have to manage.
8. Once you are done click the Save icon at the bottom of the screen.
9. Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.

Unlimited Plans - Add Additional Domains

You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: here)
This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

1. Login to your WCP control panel
   • Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
2. Within the "Domains" box click the "Addon Domains" icon.
3. Click "Add" and enter the following:
   • Domain Name
   • Username
   • Password
4. Click "Save"
5. To manage the domain, you can now select it from the Domains drop-down list/box.

Site Details

We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > Site Details

• Testing URL
• Primary and Secondary DNS
• Site IP
• Web Root Path
• FTP Root Path

IIS Version & ColdFusion Version (if applicable)

To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.

How to find the publishing folder

• Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
• This directory is live, "published" to the web.
• Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.

1. You can confirm this by clicking on the Site Details button in your WCP.

FTP Accounts

• Adding or Editing FTP Accounts.

1. Login to WCP: https://wcp.hostek.com
2. Click on the FTP Accounts button in WCP.
   1. To Edit a FTP Account click on the Pencil Icon next to the one that you're trying to modify.
      1. Make any edits by typing into the boxes here.
      2. Click Save
   2. To Add a FTP Account click on the Add FTP User button.
      1. Type in a proper Username, Password, and a Folder.
      2. The Folder box can be left blank to give the FTP Account access to the root of your website.
      3. Click Save

Virtual Directories

• Adding virtual directories to your site.

1. Log in to WCP
2. Click on Virtual Directories under the Files section
3. Click Add
4. Enter the virtual path you need
5. Enter in the actual physical path it is mapped to
6. If this is to be an application, check the Create Application Folder check box
7. Click Save

Application Folders

To create and manage Application Folders on your site

1. Log in to WCP
2. Click on Application Folders under the Files section
3. Select the site or sub-domain from the drop down box
4. Click continue
5. Select a folder
6. Click Add Application to make it an application folder

File Manager

• Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.

1. Click on the File Manager icon, then the Login icon on the next screen.
2. To create files or Directory's outside the WWW root folder right click and click on the Create File or Create Directory option.
3. Click the Continue Icon to add this.
4. To add/edit files in the WWWroot click on the wwwroot file.
5. once you are in you can add, edit or delete by right clicking and clicking on the options given.

• Upload and Download functions

1. To upload a file, right click the File Manager page, and click Upload
2. Select the file you wish to upload by clicking Choose File
3. Give this file a new name or keep the existing default name

1. To download a file, right click the file you want to download
2. Click Download File. Note: This will send you to a new page.
3. Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

• NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

Windows Permissions

Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:

1. Login to WCP
2. Open File Manager
3. Find the File or Folder you wish to change the permissions for and right-click on it
4. Select Permissions
5. Check or Uncheck any of the boxes here:
   1. Inherit permissions from parent folder: When checked this takes the permissions that the folder above it has given to it
   2. Read Only: this will prevent deleting or updating this file through scripts, ftp, and the file manager
   3. Read Permissions: allows reading via scripts and browsing
   4. Write Permissions: allows writing via scripts
6. Click Save

Access Logs

How to view the Access Logs through WCP

1. Login to WCP
2. Click on "File Manager" under the "Files" section
3. Double Click on the "Logs" folder
4. Double Click on the "W3SVCxxx" folder
5. Right-Click on the access log file you want to view
6. Click "Edit" to view the log
7. If you can't view the logs, please see the steps below on how to do this through FTP.

How to view the Access Logs through a FTP Client

1. Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
2. Open the Logs folder
3. Open the W3SVCxxx folder
4. Download the log file that you wish to download, these are sort by date.
5. Next you'll simply view the content in a Text Editor such as NotePad.
   1. If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

Password Protect Folders

1. Under the Files section click on Password Protect.
2. Click on Manage Protected Folders.
3. Browse to and click on the folder that you want to set this up on and check Enable Protection.
4. Select a user from the list or click on Manage Users, then click Add, and enter username and password then Save.

IIS Settings

• Setting up error pages, default pages, advanced settings, etc.

Custom Error pages

1. Click on IIS Settings in your WCP
2. Click the edit button next to the error page you want to change
3. Uncheck the Use System Default checkbox
4. Enter the path to your custom error page
5. Click Save

Mime Types

1. Click on IIS Settings in your WCP
2. Scroll to the bottom of the window and click Add Mime Type
3. Enter the extension for the Mime Type
4. Enter the Mime Type information
5. Click Save

• An example Mime Type is below:

Extension: .mp3
Mime Type: audio/mpeg

More information here: Mime Types

Default Docs

• Select a default document and drag it to the top position to set it as top priority
• Click Add to add a default doc
• Click the red X to delete a default doc
• Click a default doc and change the name
• For example: change "index.htm" to "index.asp"

URL Forwarding

1. In your WCP click on the IIS Settings button
2. Navigate to the Redirects tab
3. If you need a specific folder to redirect somewhere, you can find it using the Browse button
   1. If you simply want the whole site to redirect, leave this box blank
4. Click Save. (See below for details on the other options.)

• Permanent Redirect: Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
• Exact URL: If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
• Exclude Sub Directories: This means that the folder you choose will not redirect.

Advanced

Recycle Application Pool

If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.

1. Click the IIS Settings icon in WCP
2. Click the Advanced tab in the IIS Settings section
3. Click the Recycle button.

PHP Settings

If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.

1. Click the configuration for the domain or subdomain you want updated.
2. Select the version you wish to use.
3. Check the checkbox if you want to enable a custom php.ini file
4. Click save to save the settings.

ColdFusion

ColdFusion Error Logs

Server Error Logs

This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.

Application Error Logs

This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, without the www. For example, if your domain is your_domain.com you would set the file attribute for the cflog tag like: file="your_domain.com".

Note: Please set the type of the cflog tag to either error or fatal on our production servers. Use of the information type is strongly discouraged.
Reference: CFLog Documentation

Clear Template Cache

Within this section you can click the Clear Template Cache button to clear cached ColdFusion pages for your site.

ColdFusion Version

Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

Note: You can also specify different ColdFusion versions for different subdomains on your site.

DNS Editor

READ FIRST When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under WCP Site Details.

Create a new DNS record

1. Click Add DNS Record button
2. Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
3. Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
4. Enter Data Type
5. Generally leave the TTL (Time To Live) as the default 86400
6. Click on the Save Icon.

Update DNS records

1. To update an existing DNS record click the Pencil icon next to the record you would like to update.
2. You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
3. Once updated Click on the Save Icon.

SVR Record Fields

• A SVR Record is a "Service Record". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400

Example:

Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400

• If you are a VPS Client with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article here.

MX Records

Here are steps to setup the correct MX Records for our MailSystem:

• Note: These are setup by Default, and shouldn't need to be added unless changes were made.

1. Go into the DNS Editor in WCP.
2. Click Add Record.
3. In the Record Name form put " mail ".
4. Beside Type select A.
5. Beside Data put the IP Address of your MailServer.
   1. You can find your MailServer by clicking the Site Details button in WCP.
   2. The IP Address can be found by PINGing the server, or by performing a WHOIS search.
6. Once this is done click Save. Now you have an A Record labeled "mail.yourdomain.com".
7. You'll want to click Add Record again.
8. Leave the Record Name blank this time.
9. Beside Type select MX.
10. Beside Data put "mail.yourdomain.com".
11. Once you click Save, you will then have an MX Record, which points to "mail.yourdomain.com".

• Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

SPF Records

An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click SPF Record under the Email Section and then click the Create button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:

"v=spf1 a mx include:spf.hostek.com -all"

For our Resellers that don't want to use hostek.com, use an SPF Record like:

"v=spf1 a mx include:spf.ezhostingserver.com -all"

Steps to add an SPF Record to your domain: Assuming that your DNS is managed with us:

1. Log in to your hosting control panel at wcp.hostek.com
2. Open the DNS Editor (DNS Manager) section
3. Click on Add Record.
4. Leave the Name field blank.
5. For the Type, choose TXT
6. For the Data enter the SPF Record detail as you need, using the sample provided above.

Basic information related to some SPF Record options:

The "-all" may be adjusted on a per customer basis to any of the following depending on their needs:

-all = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

~all = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

?all = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

Sub Domains

• A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
• You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.

1. Click on the Sub Domains icon
2. Click "Add" sub Domain button
3. Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
4. If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
5. Click on the "Save" Icon.
6. This will create the sub domain record within your domains DNS zone,

• If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.

Domain Alias

• This will allow you to point 2 domains to the same website. How to create a Domain

1. To create a domain alias you will click on the Domain Aliases icon
2. Click Add Domain Alias button
3. Enter your Alias Name
4. Click on the "Save" Icon.

• You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

Applications

1. Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

• Joomla - Installing Joomla Application

• Wordpress - Installing Wordpress Application

• Mura - Installing Mura Application

• Magento - Installing Magento Application

• Oscommerce - Installing OsCommerce Application

Email

• Below is information on how to manage your email account within the WCP.
• FOR VPS You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

Email Users

• Allows you to create Email users as well as log directly into users Webmail account

1. Once you are logged into your WCP account, under the Email Section
2. Click Users icon
3. Click Add Email User button
4. Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
5. Enter password for Email user (**See note below regarding password requirements)
6. Enter Display name (Usually set to the name of the person using the specific email account)
7. Choose if you would like this user to have administrator rights
8. Choose mail box size limit for this specific user
9. Click on the Save
10. NOTE Password requirements
    • Minimum Length 6 Characters
    • Must include Uppercase
    • Must include Lowercase
    • Must include Number
    • Must include Special character
    • Password cannot match username

Edit an Existing Email User

1. Once you are logged into your WCP account, under the Email Section
2. Click Users icon
3. Click pencil icon next to user to update
4. Update information
5. Click Save

Webmail

• Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server

1. Once you are logged into your WCP account, under the Email Section
2. Click Login button next to user you would like access the mail for
3. Click Web Mail icon
4. If domain is propagated and pointed to our mail server you can click the webmail link to access the SmarterMail webmail log in screen.
5. If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

Mail Forwarding

• Allows you to set up an email alias.

1. Once you are logged into your WCP account, under the Email Section
2. Click on the Forwarding button
3. Enter Alias name
4. Enter address for email to this Alias to be forwarded to
5. Click on the Save Icon

SPF Records

• Allows you to set up a SPF record.

1. Once you are logged into your WCP account, under the Email Section
2. Click on the Advanced button and then the SPF Record button
3. Click the Create button

Domain Keys (DKIM)

• Allows you to set up Domain Keys(DKIM).

1. Once you are logged into your WCP account, under the Email Section
2. Click on the Advanced button and then the Domain Keys button
3. Click Enable

Mail Logs

1. Once you are logged into your WCP account, under the Email Section
2. Click on the Advanced button and then the Mail Logs button
3. Select an email account
4. Select a date and log type
5. Click on Search

MySQL database

• MySQL Allow you to create a MySQL database under your domain

1. Click on MySQL icon
2. To add new database click Add MySQL Database
3. Enter Database Name
4. Enter Username
5. Enter Password
6. (If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
7. Click Save

• To create new user for existing database

1. Click MySQL icon
2. Click Add new user button
3. Enter Username
4. Enter Password
5. Place check mark in check box for each database you would like this user to have access to.
6. To update the password on existing database user.
7. Click MySQL icon
8. Click pencil icon next to Username
9. enter new password
10. Click on the Save Icon.

• To update the password on existing database user.

1. Click MySQL icon
2. Click pencil icon next to Username
3. Enter new password
4. Click on the Save Icon.

PhpMyAdmin

• Allows you to log directly into your MySQL database to manage.

1. Click on PhpMyAdmin link
2. If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
3. Once logged in your Databases will be displayed on the Left, click on database name to manage that database.

• Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: PhpMyAdmin Backup and Restore Video

MSSQL

To create MSSQL databases and users

1. Click MSSQL icon
2. To add a new database click Add MSSQL database
3. Enter Database Name
4. Choose database size
5. Enter or Choose existing Username
6. Enter Password
7. Choose Default Collation (Usually left as default)
8. Choose Recovery Model (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
9. Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
10. Enter ColdFusion DSN name.
11. Click on the Save Icon.

To edit an existing MSSQL database

1. Click MSSQL icon
2. Click Pencil icon next to database name to edit
3. Edit field necessary
4. Click on the Save Icon.

Changing the MSSQL Transaction Log (Recovery Model) Settings

1. Click MSSQL icon
2. Click Pencil icon next to database name to edit
3. Click the dropdown menu next to Recovery Model and select either Full or Simple
4. Click on the Save Icon.

To edit password for existing MSSQL user

1. Click MSSQL icon
2. Click Pencil next to user to edit
3. Update password
4. Click on the Save Icon.

To add new MSSQL user

1. Click MSSQL icon
2. Click Add MSSQL User button
3. Enter username
4. Enter password
5. Place checkmark next to each database this users needs access to
6. Click on the Save Icon.

To make an MS SQL user the DB Owner

1. Click MSSQL icon
2. Click Pencil icon next to database name to edit
3. Select the owner you wish to be the DB Owner
4. Click on the Save Icon.

MSSQL Tools (Shared Hosting)

• Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.

1. Click MSSQL Tools icon
2. Select database to Manage/Backup/Restore
3. Select User with access to database needed
4. Choose myLittleAdmin button to manage your MSSQL database
5. Choose myLittleBackup button to backup/restore your database

To Backup and Download Your MSSQL Database

1. Click MSSQL Tools icon
2. Select database to Backup.
3. Select User with access to database.
4. Choose the myLittleBackup button.
5. Click 'Backup Databases' at the top left of the new page.
6. Select your database from the drop-down.
7. Click 'OK' on Step 2 if the information looks correct.
8. Name your backup and give it a description.
9. Click 'Backup'.
10. Click the link provided to download your SQL backup file.

To Restore an MSSQL Backup

1. Click MSSQL Tools icon
2. Select database to Backup.
3. Select User with access to database.
4. Choose the myLittleBackup button.
5. Click 'Restore databases'
6. Choose the database you want to restore into.
7. Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
8. Click Upload.
9. Click the backup file you just uploaded and press OK.
10. Click Restore.

DataSources(DSN's)

Create a MySQL or MS SQL Server DSN

• Allows to create a DSN for an existing database for your domain.

1. To create a MySQL or MSSQL DataSource
2. Click DataSources (DSN's) icon
3. Choose MySQL or MSSQL from drop down depending on the database this is connecting to
4. Click Add DSN
5. Choose DSN type Access/MySQL/MSSQL
6. Enter DSN name
7. Enter Database name DSN will be connecting to
8. Enter Server (Can by found by viewing database DSN is for)
9. Enter Username for database DSN is connecting to
10. Enter Password for database DSN is connecting to
11. Choose if it is a ColdFusion DSN
12. Choose if you need Unicode Support
13. Click on the Save Icon.

Create an Access DSN

• To create an Access DataSource

1. Click DataSources (DSN's) icon
2. Choose Access from drop down menu
3. Enter DSN Name
4. Click on Folder icon to choose correct directory Access Database is located in
5. Enter Username (If one is set for your Access Database, if not this can be left blank)
6. Enter Password (If one is protecting your Database, if not this can be left blank)
7. Choose if it needs to be a ColdFusion DSN
8. Click on the Save Icon.

Editing DSNs

• To edit existing DSN

1. Click DataSources (DSN's) icon
2. Click pencil next to DSN to edit
3. Update information
4. Click on the Save Icon.

Lucee Web Administrator

The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.

Create a Lucee (formerly Railo) Datasource (DSN)

1. From within your control panel, click on the "Luce Web Administrator" icon
2. Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
3. Select the database type, enter a name, and click Create.
4. Configure your datasource with all the correct server, username and password.
   • IMPORTANT: If using MySQL also make sure the option for Alias Handling is enabled.
5. Click the Create button, and your DSN will be available for use on your site.

Security and SSL

Installing a new certificate, or re-keying an existing certificate.

Dedicated SSL

VPS Hosting Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

Shared Hosting If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

1. Login to WCP, (select the domain, in some cases), Security and SSL, Dedicated SSL (click)
2. Click Generate CSR (Certificate Signing Request)
3. Fill in the requested information.
4. Click Create
5. Copy the Certificate Signing Request (CSR), which should be used when placing a new SSL order or re-keying an existing certificate.

Shared SSL(shared hosting)

1. Login to WCP, (select the domain, in some cases), Security and SSL, Shared SSL (click)
2. Click Enable
3. The URL for your sites shared SSL will be provided.

Manage IPs

This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:

1. Grab the IP you need blocked from a log or from an email
2. In the Deny IPs tool click Add
3. Paste or type in the IP
4. Choose Block in the drop down menu (By default it's set to Block)
5. Click Save

To block all IPs (Useful if your site is not live yet):

1. Click the Settings tab at the top
2. Open up the drop down menu next to Default Access
3. Choose Block (By default this is Allow)

Stats

• SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

Enabling SmarterStats

1. Login to WCP here https://wcp.hostek.com/
2. Click on the Stats button
3. Click Enable SmarterStats

• This will start processing log information from now on, and will report it's findings for your review.

Resetting a SmarterStats Account Password

1. Login to WCP here https://wcp.hostek.com/
2. Click on the Stats button
3. Select the Pencil icon on the left-side of the chosen user
4. Type a new password in the password box and click Save
5. Select Login (on the right-side of the chosen user)
6. Type in the new password that was just setup and click Login

Usage

To view your account's quotas and how much resources you have available:

1. Log in to WCP
2. Click the Usage icon

Here you can see the limits and amount used for the following resources: Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space, and MS SQL Disk Space (if applicable)

Cron Jobs

To add Cron Jobs to your site:

1. Log in to WCP
2. Click on the Cron Jobs button under the ColdFusion section
3. Click Add
4. Enter a name
5. Enter the URL to be executed
6. Select a quick time interval or click advanced and set up your interval
7. Click save

VPS/Server Manager (VPS Accounts)

Overview of the VPS/Server Manager section in the control panel.

Service Manager

This page allows you to start, restart, or stop some common services.

Service Groups

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:

• Name: A name you will use to reference this group of services when creating or modifying a domain
• Site Service: The server on which the website for this domain will be created.
• Mail Service: The server on which the mail account for this domain will be created.
• DNS Service: The server on which the DNS zone for this domain will be created.
• MSSQL Service: The server on which new MSSQL databases will be created.
• MySQL Service: The server on which new MySQL databases will be created.

Server Details

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

Firewall Management

This page allows you to manage the Windows Firewall rules for some common ports.

Restricting Access to a Port

If you wish to restrict access to a port on your VPS do the following

• Open the Firewall Management section within your control panel's VPS Manager
• Click the pencil icon (edit) next to the service you wish to secure (eg. SQL Server, MySQL, Remote Desktop)
• In the window that appears, choose one of the following from the Port Status dropdown menu:
  • Closed: Prevent any public access to the port
  • Restricted: Only allow select IPs access to the port
• Click Save once you've made your changes.
  
  

Example: Restricting Access to SQL Server Port

List Domains

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

Rename Domain

1. Login to WCP: https://wcp.hostek.com/
2. Go to the Server Manager area
3. Click on the List Domains button
4. Click on the Pencil icon next to the domain you wish to Rename.
5. Click the Rename Domain button
6. Type the name you would like change to in the New Name box.
7. Click Save
8. Wait for a success result

• If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

Add Domain

This section allows you to add new VPS domains (Web sites).

After clicking the Add Domain button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click Save your new domain will be added to the server.

Remove Domain

• Steps to Cancel/Remove a domain from WCP:

1. Login to https://wcp.hostek.com
2. Once logged in, click on the Account VPS Manager icon.
3. Click List Domains then click on the trash-can icon next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
4. If it throws an error please check and remove the following first
   • Subdomains
   • Domain Aliases
   • Databases & DSN
5. Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
6. To Permanently delete Domains, please see the following steps:
   1. Login to your WCP (https://wcp.hostek.com/) and navigate to your Account VPS Manager.
   2. Click the List Domains button.
   3. Click the Pencil Icon next to the domain.
   4. Select Force Removal.

Adding Static IPs

1. Click List Domains
2. Click the Pencil icon next to the domain you want
3. Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
4. Click Save

ColdFusion

Allowed IPs

The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

• Steps to Allow an IP address

1. Select Allowed IPs, followed by the Pencil Icon next to your server name.
2. From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

ColdFusion Admin

1. Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.