Revision as of 15:04, 25 October 2013

| iPhone | iPod | iPad | Mail Setup

Found in this article are the steps needed for the iPhone, the iPod, and theiPad mail setup for hostek.com MailServers.

• NOTE: In this tutorial, we are using the domain sampledomain.com. Be sure to replace sampledomain.com, mail.sampledomain.com, and mail10.hostek.com with your domain in the proper fields.

Step - 1

                                        *Select "Settings"                                                       *Select "Add Account"

Step - 2

                                            *Select "Other"                                               *Enter your: 
                                                                                                                        - Name 
                                                                                                                         - (Full) Email Address 
                                                                                                                          - Password (Case-sensitive)
                                                                                                                           - (Custom) Description

Step - 3

                * Select protocol type: IMAP or POP3.                                 * The fields: Name, Address, and Description, should have been already                                        
                 - We advise you to use IMAP.                                                             filled in due to your previous settings.  
                  - The selected one will be highlighted in blue.
                                                                           * Enter the Incoming MailServer settings:     * Enter your Outgoing MailServer settings:
                                                                                                                       
                                                                                 - Host Name: mail.sampledomain.com             - Host Name: mail.sampledomain.com 
                                                                                  - Username: (Full) Email Address               - Username: (Full) Email Address 
                                                                                   - Password: (Case-sensitive)                   - Password: (Case-sensitive)

Step - 4

                 * If you use IMAP, It is possible to enable the following services.                             * Select "Advanced"

Step - 5

                                * If you set IMAP connection you need to use the ports:  
                                                                                       - 993 (with SSL) or 143 (without SSL).                                                                                                                                                                  
                                                                                        - Please leave IMAP Path Prefix field empty.

Step - 6

                                          * If you chose POP3 you need to use the port - 995 (with SSL) or port - 110 (without SSL).

Step - 7

                     * In order to set up additional settings for Outgoing Server         Please select ports and protocols you want to use for Outgoing Server (SMTP):
                        you will need to return to the previous menu (Account Info)                     - 465 - (with SSL) or 26/587(without SSL).                                                                                                                                                                  
               and then to enter Outgoing Mail Server via clicking on Host name of the server.          - We don't suggest port 25 as it is common for ISP's to block it. 
                                                                                                        - Authentication: Password

Step Eight

Under the "Outgoing Mail Server" section select on "SMTP"

Step Nine

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

Step Ten

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

iPhone / iPod App for Control Panel

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8

iPhone / iPod App for Control Panel for Resellers

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

iPhone Calendar sync with SmarterMail

NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:

1. Go to Settings
2. Go to Mail, Contact, Calendars
3. Go to Add Account...
4. Select Other
5. Select Add CalDAV Account
6. Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
7. User Name: enter your full email address (see screen shot for example)
8. Password: enter your password for this email address
9. Description: Leave or change as desired
10. Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
11. That's it. You should get a message it verified the account.