Revision as of 22:04, 24 October 2013

iPhone / iPod / iPad Email Setup

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

Step - 1

                                                                             Select "Add Account"

Step - 2

                                            Select "Other"                                                   Enter your - Name 
                                                                                                                        - (Full) Email Address 
                                                                                                                        - Password (Case-sensitive)
                                                                                                                        - (Custom) Description

Step - 3

                * Select protocol type: IMAP or POP3.                                 * The fields: Name, Address, and Description, should have been already                                        
                 - We advise you to use IMAP.                                                             filled in due to your previous settings.  
                  - The selected one will be highlighted in blue.
                                                                           * Enter the Incoming MailServer settings:     * Enter your Outgoing MailServer settings:
                                                                                                                       
                                                                                 - Host Name: mail.sampledomain.com             - Host Name: mail.sampledomain.com 
                                                                                  - Username: (Full) Email Address               - Username: (Full) Email Address 
                                                                                   - Password: (Case-sensitive)                   - Password: (Case-sensitive)

Step - 4

                                * Customize either of the choices.                                                * Select "Advanced"

Step Five

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

Step Six

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

Step Seven

After the account is setup, go back into the account.

Step Eight

Under the "Outgoing Mail Server" section select on "SMTP"

Step Nine

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

Step Ten

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

iPhone / iPod App for Control Panel

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8

iPhone / iPod App for Control Panel for Resellers

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

iPhone Calendar sync with SmarterMail

NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:

1. Go to Settings
2. Go to Mail, Contact, Calendars
3. Go to Add Account...
4. Select Other
5. Select Add CalDAV Account
6. Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
7. User Name: enter your full email address (see screen shot for example)
8. Password: enter your password for this email address
9. Description: Leave or change as desired
10. Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
11. That's it. You should get a message it verified the account.