Difference between revisions of "Server Management"
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==OS Patching== | ==OS Patching== | ||
| − | Hostek.com provides OS Patching for all VPS servers. These patches are automatically | + | Hostek.com provides OS Patching for all VPS servers. These patches are automatically applied during night time hours unless you have made previous arrangements with our VPS Management Team. |
==Application Patching== | ==Application Patching== | ||
| − | Patching | + | Patching applications such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis. |
==Monitoring== | ==Monitoring== | ||
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==Premium VPS Management Services== | ==Premium VPS Management Services== | ||
| − | + | To compliment our already great managed service we offer the Premium VPS Services add-on, this service engagement includes: | |
| + | |||
| + | |||
| + | *Solution Engineers available to help optimize your infrastructure and your data. | ||
| + | *Help with custom configurations for installed services such as ColdFusion, Railo, PHP, .NET, MySql, MSSQL and more. | ||
| + | *Help with the setup of additional backup, synchronization or custom firewall needs. | ||
| + | |||
Two hours of Premium Management Services is included with the Premium service add-on. Each support case is a 15 minute minimum. Additional time beyond two hours can be purchased at our current hourly rate. | Two hours of Premium Management Services is included with the Premium service add-on. Each support case is a 15 minute minimum. Additional time beyond two hours can be purchased at our current hourly rate. | ||
NOTE: This is NOT a supplement for programming or development. | NOTE: This is NOT a supplement for programming or development. | ||
Latest revision as of 20:08, 13 January 2014
Server Management
Our goal at Hostek.com is to let you focus on what you do best and we will focus on the servers and keeping you running.
As part of this goal, we are now offering free Managed Services for your VPS or Virtual Dedicated server.
OS Patching
Hostek.com provides OS Patching for all VPS servers. These patches are automatically applied during night time hours unless you have made previous arrangements with our VPS Management Team.
Application Patching
Patching applications such as MS SQL, MySQL, ColdFusion or other Hostek.com installed software is handled on a per request basis.
Monitoring
We routinely monitor your VPS or Virtual Dedicated server for high utilization of CPU, RAM, or disk I/O and will contact you with any concerns or suggestions.
Premium VPS Management Services
To compliment our already great managed service we offer the Premium VPS Services add-on, this service engagement includes:
- Solution Engineers available to help optimize your infrastructure and your data.
- Help with custom configurations for installed services such as ColdFusion, Railo, PHP, .NET, MySql, MSSQL and more.
- Help with the setup of additional backup, synchronization or custom firewall needs.
Two hours of Premium Management Services is included with the Premium service add-on. Each support case is a 15 minute minimum. Additional time beyond two hours can be purchased at our current hourly rate.
NOTE: This is NOT a supplement for programming or development.