Difference between revisions of "Mailing Lists"

Revision as of 21:50, 1 December 2012

cPanel Mailing Lists

Creating a Mailing List in cPanel

1. In your cPanel account click Mailing Lists under 'Mail' section.
2. Type in your 'List Name' in the text box.
3. Type a secure but memorable Pass-phrase in the 'Password' field .
4. Re-type to Confirm the password in the 'Password (Again)' field.
5. Then click on 'Add Mailing List' which will create a new mailing list.

Mailing List Password Change in cPanel

1. In your cPanel account click Mailing Lists under the 'Mail' section.
2. Click on 'Change Password' under the Functions section of your specific mailing list.
3. Type a secure but memorable pass-phrase in the Password field .
4. Re-type to confirm the password in the Password (Again) field.
5. Then click on the Change Password tab which will reset your password.

FYI: You may also generate a generic password by clicking on Password Generator and pasting into both password text boxes.

SmarterMail Mailing Lists

Creating/Managing a Mailing List in WCP

1. Click "Users" under the "Email" section
2. Click "Login" next to the mailadmin user
3. Click "Settings" at the far left
4. Expand the "Mailing Lists" folder and click "Mailing Lists"
5. Click "New" and fill out the required information for the mailing list

How To Import Mailing List

1. Export your subscribers
   By default a file "list.txt" will be saved to your local computer.
2. Open your subscribers file
   In notepad open the list.txt file.
3. Add the EmailAddress identifier
   At the= top of the list of subscribers put the text "EmailAddress" with NO QUOTES.
4. Save the file
   Save the file with the CSV extension like "list.csv", make sure it does NOT contain .txt after .csv by examining the file in explorer.
5. Import the list.csv file into SmarterMail.

How to Add/remove subscribers from a mailing list

The following explains how to add or remove subscribers from a mailing list. When adding new subscribers, you have the option to add each email address individually or upload a text file of the subscribers' email addresses.
To manage your mailing list, please follow these steps:

1. Open a browser window and go to one of the following URLs:
   http://mail.yourdomainname.com
2. Login as mailadmin@yourdomainname.com with your primary FTP password (unless you changed it).
3. From the Domain Settings menu select Mailing Lists.
4. Choose the mailing list you wish to manage.
5. Click Actions, then click List Subscribers.
6. Choose from the following options:
   1. Add Addresses: adds one or many email addresses to the list (when adding multiple addresses, enter only one address per line - duplicates will not be added)
   2. Download: initiates the download of a .txt file containing your mailing list subscribers
   3. Upload: initiates the upload a new .txt file containing your list subscribers (one per line). Choose to add the uploaded addresses to the existing list or to completely replace the old list with the new addresses. Duplicates will not be added.
   4. Delete All: initiates the deletion of all email accounts in the list. A confirmation dialog will appear. Once you delete subscribers, you cannot recover them, so it is recommended that you first download the list before deleting.
   5. Delete link: this option will delete only the selected email address from the list
7. Click Save.

How to Subscribe or unsubscribe from a list

The following explains the steps involved in subscribing and unsubscribing to an existing mailing list. This is done by sending an email message to the list. You are also able to execute other List Serv Commands through email messages.

To subscribe to a mailing list, please follow these steps:

1. Open your Email client and create a new message.
2. Enter (by default)stServ@yourdomainname.com as the To address.
3. Enter "subscribe listname" in the body of your message where listname is the name of the list you are subscribing to.
4. Leave the subject of the message blank. If your mail program requires text in the subject field, enter random characters.
5. Send the email; you will receive a confirmation if you successfully subscribed.

To unsubscribe to a mailing list, please follow these steps:

1. Open your Email client and create a new message.
2. Enter (by default)stServ@yourdomainname.com as the To address.
3. Enter "unsubscribe listname" in the body of your message where listname is the name of the list you are unsubscribing to.
4. Leave the subject of the message blank. If your mail program requires text in the subject field, enter random characters.
5. Send the email; you will receive a confirmation if you successfully unsubscribed.

List Serv Commands

List Serv Commands allow you to control the list through commands sent in email messages to the List Serv Command Address.
By default, the command address for a domain is "stserv@yourdomain.com", where 'yourdomain' is the name of your domain.
To send a command, compose an email to the command address with the command in the body of the message.
The subject of the message is ignored.
Note: Any references to listname should be replaced with the list you are trying to use.

• Help - Replies to the email with basic instructions on using List Serv Commands.
• Help listname - Replies to the email with the contents of the Help File for that list.
• List - Replies to the email with a list of all available lists.
• List listname - Replies to the email with a list of all subscribers for a particular list. This command can be disabled by the moderator in General Settings.
• Subscribe listname - Adds your email address to the subscribers list of the mailing list. This command may be disabled for private lists by the moderator in General Settings.
• Unsubscribe listname - Removes your email address from the subscribers list for the mailing list referenced by listname.
• Set mode digest listname - Sets your email address to receive emails in digest mode, which will send all messages for the list combined into one email at regular intervals.
• Set mode standard listname - Sets your email address to receive emails in standard mode (the default), which will send messages one at a time to your email account.