Revision as of 17:09, 30 October 2013

iOS Email Setup

Found in this article are the steps needed for the iPhone, the iPod, and theiPad mail setup for hostek.com MailServers.

• NOTE: In this tutorial, we are using the domain sampledomain.com. Be sure to replace sampledomain.com, mail.sampledomain.com, and mail10.hostek.com with your domain in the proper fields.

• Tap on "Settings" icon (Fig 1).

Fig 1

• Tap on the menu item of Mail, Contacts, Calendar. (Fig 2)

Fig 2

• Tap on "Add Account" (Fig 3)

Fig 3

• You will see a list of email accounts types, tap on "Other" at the bottom of the list. (Fig 4)

Fig 4

• If you have an existing account, you will click on Add New Account, again. If you do not have an existing email account, the New Account Screen should appear. (Fig 5)

Fig 5

• Complete the fields as follows: (Fig 6)
  • Name: The name you want people to see when you send them email messages. Example; John or Joan Smith
  • Address: Your full email address. Example; user@hostek.com

• • Password: Your email account password. (Case-sensitive)

• • Description: How you want the account to show on the list of email accounts. Example; hostek.com account

• Tap "Next" in the upper right corner to advance to the detailed account information screen.

Fig 6

If setting up IMAP please click the following link IMAP Setup

If setting up POP3 please click the following link POP3 Setup

Step - 2

                                            *Select "Other"                                               *Enter your: 
                                                                                                                        - Name 
                                                                                                                         - (Full) Email Address 
                                                                                                                          - Password (Case-sensitive)
                                                                                                                           - (Custom) Description

Step - 3

                * Select protocol type: IMAP or POP3.                                 * The fields: Name, Address, and Description, should have been already                                        
                 - We advise you to use IMAP.                                                             filled in due to your previous settings.  
                  - The selected one will be highlighted in blue.
                                                                           * Enter the Incoming MailServer settings:     * Enter your Outgoing MailServer settings:
                                                                                                                       
                                                                                 - Host Name: mail.sampledomain.com             - Host Name: mail.sampledomain.com 
                                                                                  - Username: (Full) Email Address               - Username: (Full) Email Address 
                                                                                   - Password: (Case-sensitive)                   - Password: (Case-sensitive)

Step - 4

                 * If you use IMAP, It is possible to enable the following services.                             * Select "Advanced"

Step - 5

• If you set IMAP connection you need to use the ports:
• 993 (with SSL) or 143 (without SSL).
• Please leave IMAP Path Prefix field empty.

Step - 6

• If you chose POP3 you need to use the port
• 995 (with SSL) or port - 110 (without SSL).

Step - 7

• In order to set up additional settings for Outgoing Server you will need to return to the previous menu (Account Info)and then to enter Outgoing Mail Server via clicking on Host name of the server.

• 465 - (with SSL) or 26/587(without SSL).
• We don't suggest port 25 as it is common for ISP's to block it.
• Authentication: Password

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

iphone IMAP Setup

• Ensure IMAP is selected at the top left. (Fig 1-1)

Fig 1-1

• Scroll down and Under Incoming Mail Server, enter the following:
  • Host Name: Host Name: mail15.hostek.com (Your Host name can be found for Windows hosting customers by clicking on the Webmail icon in the control panel and for Linux hosting customers under Email Accounts > More dropdown next to email user > Configure Email Client ).
  • Username: Enter the full email address.
  • Password: Enter your email account password (CaSe Sensitive)

Fig 1-1

• Continue scrolling down and under Outgoing Mail Server, complete the following:
  • Host Name: Host Name: mail15.hostek.com (Your Host name can be found for Windows hosting customers by clicking on the Webmail icon in the control panel and for Linux hosting customers under Email Accounts > More dropdown next to email user > Configure Email Client ).
  • Username: Enter the full email address.
  • Password: Enter your email account password (CaSe Sensitive)
• Tap Next in the upper right corner, the phone will verify your information.

Fig 1-1

• After verification you will be brought to the screen in (Fig 1-2), tap Save in the upper right corner to complete email setup for IMAP.

Fig 1-1

iphone POP3 setup

• Ensure POP3 is selected at the top left. (Fig 2-1)

Fig 1-1

• Scroll down and Under Incoming Mail Server, enter the following:
  • Host Name: Host Name: mail15.hostek.com (Your Host name can be found for Windows hosting customers by clicking on the Webmail icon in the control panel and for Linux hosting customers under Email Accounts > More dropdown next to email user > Configure Email Client ).
  • Username: Enter the full email address.
  • Password: Enter your email account password (CaSe Sensitive)

Fig 1-1

• Continue scrolling down and under Outgoing Mail Server, complete the following:
  • Host Name: Host Name: mail15.hostek.com (Your Host name can be found for Windows hosting customers by clicking on the Webmail icon in the control panel and for Linux hosting customers under Email Accounts > More dropdown next to email user > Configure Email Client ).
  • Username: Enter the full email address.
  • Password: Enter your email account password (CaSe Sensitive)

Fig 1-1

• • To complete setup tap Next in the upper right corner, the phone will verify your information and setup is complete.

iPhone / iPod App for Control Panel

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8

iPhone / iPod App for Control Panel for Resellers

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

iPhone Calendar sync with SmarterMail

NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:

1. Go to Settings
2. Go to Mail, Contact, Calendars
3. Go to Add Account...
4. Select Other
5. Select Add CalDAV Account
6. Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
7. User Name: enter your full email address (see screen shot for example)
8. Password: enter your password for this email address
9. Description: Leave or change as desired
10. Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
11. That's it. You should get a message it verified the account.