VPS - Revision history

Chrisd: /* Windows Based VPS */

2017-07-19T11:04:03Z

‎Windows Based VPS

Chrisd: /* Windows Based VPS */

2017-07-18T19:00:32Z

‎Windows Based VPS

Briana: /* Setup Time */

2016-08-06T02:38:16Z

‎Setup Time

Briana: /* Backups */

2016-01-27T19:32:45Z

‎Backups

Jonc: /* Traffic and Growth */

2013-12-11T16:11:35Z

‎Traffic and Growth

Justinaes: /* Placing an order */

2013-12-05T20:27:56Z

‎Placing an order

Justinaes: Justinaes moved page Vps to VPS: new url

2013-12-04T18:27:45Z

Justinaes moved page Vps to VPS: new url

Alex.long: /* Speed & Stability */

2013-05-24T19:22:43Z

‎Speed & Stability

Alex.long: /* Speed & Stability */

2013-05-24T19:22:20Z

‎Speed & Stability

Jakeh: /* Remote Desktop */

2012-12-15T22:18:59Z

‎Remote Desktop

← Older revision		Revision as of 11:04, 19 July 2017
Line 126:		Line 126:
	'''A:''' Yes, first check the requirements for the CMS of your choice. In most cases a database server will be required, so make sure to select the correct database server choice during checkout. Secondly, after you have ordered and your VPS is setup, add the domain to the server (using the WCP control panel), create the appropriate database, upload the latest copy of the CMS to your server and follow the installation steps.		'''A:''' Yes, first check the requirements for the CMS of your choice. In most cases a database server will be required, so make sure to select the correct database server choice during checkout. Secondly, after you have ordered and your VPS is setup, add the domain to the server (using the WCP control panel), create the appropriate database, upload the latest copy of the CMS to your server and follow the installation steps.

−	~~===Setting Date, Time and Time Zone on Windows VPS===~~
−
−	~~# Log into server via RDP~~
−	~~# From the Start screen of the MultiPoint Server computer, open Control Panel.~~
−	~~# Under Clock, Language, and Region, click Set the time and date.~~
−	~~# On the Date and Time tab, verify the date and time. If they are not correct, click Change date and time, update the date and time, and then click OK.~~
−	~~# Under Time zone, verify the time zone. If it is not correct, click Change time zone, select the correct time zone, and then click OK.~~
−	~~# Click OK again to save your settings and close the dialog box.~~


	[[Category:Sales]]		[[Category:Sales]]

← Older revision		Revision as of 19:00, 18 July 2017
Line 125:		Line 125:

	'''A:''' Yes, first check the requirements for the CMS of your choice. In most cases a database server will be required, so make sure to select the correct database server choice during checkout. Secondly, after you have ordered and your VPS is setup, add the domain to the server (using the WCP control panel), create the appropriate database, upload the latest copy of the CMS to your server and follow the installation steps.		'''A:''' Yes, first check the requirements for the CMS of your choice. In most cases a database server will be required, so make sure to select the correct database server choice during checkout. Secondly, after you have ordered and your VPS is setup, add the domain to the server (using the WCP control panel), create the appropriate database, upload the latest copy of the CMS to your server and follow the installation steps.
		+
		+	===Setting Date, Time and Time Zone on Windows VPS===
		+
		+	# Log into server via RDP
		+	# From the Start screen of the MultiPoint Server computer, open Control Panel.
		+	# Under Clock, Language, and Region, click Set the time and date.
		+	# On the Date and Time tab, verify the date and time. If they are not correct, click Change date and time, update the date and time, and then click OK.
		+	# Under Time zone, verify the time zone. If it is not correct, click Change time zone, select the correct time zone, and then click OK.
		+	# Click OK again to save your settings and close the dialog box.


	[[Category:Sales]]		[[Category:Sales]]

@@ Line 29: / Line 29: @@
 '''Q: How long do these plans take until they are ready to use from the time of ordering?'''
-'''A:''' Our goal is 3 hours from the time of placing the order.
+'''A:''' Generally VPS's are setup within 10 minutes.
 ==Traffic and Growth==

@@ Line 69: / Line 69: @@
 '''Q: Are the VPS servers backed up like the Shared hosting and can I can request a file restore?'''
-'''A:''' Yes, they are backed up exactly the same way, we first replicate, and then do "block" level backups which provide "file" restores as requested.
+'''A:''' If you have chosen a Nightly Backup option for your VPS... yes, they are backed up exactly the same way.  We first replicate, and then do "block" level backups which provide "file level" restores as requested.
-*Due to the manual process required for restoring files, more than one restore per month will incur a small additional charge.
 ====Security====

← Older revision		Revision as of 16:11, 11 December 2013
Line 35:		Line 35:

	'''A:''' Yes, our VPS servers can handle a TON of traffic probably more than most normal sites would require. If you require additional bandwidth beyond the default, we can work on a custom quote. We highly recommend [https://wiki.hostek.com/VPS_Resources#Checklist_for_optimizing_applications_for_maximum_server_performance: optimizing your website], this can greatly reduce the bandwidth.		'''A:''' Yes, our VPS servers can handle a TON of traffic probably more than most normal sites would require. If you require additional bandwidth beyond the default, we can work on a custom quote. We highly recommend [https://wiki.hostek.com/VPS_Resources#Checklist_for_optimizing_applications_for_maximum_server_performance: optimizing your website], this can greatly reduce the bandwidth.
		+
		+	===Global Traffic===
		+	As part of our exceptional network, we provide IPS (Intrusion Prevention System) protection for each VPS and/or private network. In some cases traffic in other countries may have been blocked due to IP address threat reports provided by the [https://isc.sans.edu/index.html SANS Institute - Storm Center]. We can assist with unblocking an IP addresses on a request by request basis.
		+
		+	'''The following conditions would apply:'''
		+
		+	*IP addresses would have to be for users affiliated with your VPS/business
		+	*Users would have to have a static IP address (or rarely changing IP Address)
		+	*We only unblock up to 5 addresses at a time
		+
		+	Our [https://support.hostek.com support team] can assist with the process of delisting the IP addresses using these guidelines.

	==Shared vs VPS==		==Shared vs VPS==

@@ Line 2: / Line 2: @@
 '''Q: What methods are available for accessing my VPS/Cloud server for managing?'''
-'''A:''' For Windows RDP, WCP Control Panel and if you have MSSQL or MySQL installed you can connect remotely also. For Linux, SSH, Cpanel and MySQL. For both Windows and Linux their control panels allow management for Domains, DNS, FTP, Database and domain specific settings. We recommend utilizing the control panels for adding and managing domains, because they are specifically built for this purpose and work great.
+'''A:''' Both Windows and Linux control panels allow excellent Management Tools for Site Settings, DNS, FTP users, Database Engines and domain specific settings. We recommend utilizing the control panels for adding and managing domains, because they are specifically built for this purpose and work great.
 '''Q: For Windows VPS/Cloud server, the checkout page has a field for the root password, what is that for?'''

← Older revision	Revision as of 18:27, 4 December 2013
(No difference)

@@ Line 69: / Line 69: @@
 '''Q: Will the VPS hosting be robust, and faster than shared hosting?'''
-'''A:''' Yes and there are three main reasons:
+'''A:''' Yes and there are two main reasons:
 #Your website(s) are not "sharing" resources, so if another customer is causing temporary problems with the operating system or utilizing many resources your server will not be affected.

@@ Line 72: / Line 72: @@
 #Your website(s) are not "sharing" resources, so if another customer is causing temporary problems with the operating system or utilizing many resources your server will not be affected.
 #There's no "throttle" for VPS servers in IIS, for shared hosting we throttle the connections (at a high level) and for a good reason.
-#Burstable, with the default bandwidth you actually can "burst" up to 3 times the mbps limit with no restrictions. Example for 3mbps default, the burstable limit 10mbps.
 ==VPS vs Virtual Dedicated Servers==

@@ Line 91: / Line 91: @@
 ===Remote Desktop===
-'''Q: Will I have access to Remote Desktop?'''
+====Q: Will I have access to Remote Desktop?====
 '''A:''' Yes, however we suggest only using this if ABSOLUTLY necessary. The reason we stress this is because our [http://wcp.hostek.com/demo Windows Control Panel] is designed to do most everything required for hosting so you won't have to use Remote Desktop. If necessary for custom application installation or similar we understand some customers need this, so it's available.
-'''Q: How do I connect via Remote Desktop (RDP) to my VPS'''
+====Q: How do I connect via Remote Desktop (RDP) to my VPS====
 First, you should download an RDP client such as [mRemoteNG http://www.mremoteng.org/download]. If you do not wish to download a 3rd party client you can type '''mstsc''' in your Windows '''Run''' command, and it will launch the default Windows RDP client.
 Once you have your RDP client open specify your server's IP as the computer you're connecting to, and you'll be able to connect with the credentials you received in your VPS/Virtual Dedicated server welcome email.
-'''Q: How do I disable the warning message after signing into Remote Desktop?'''
+====Q: How do I disable the warning message after signing into Remote Desktop?====
 '''A:''' If you wish to remove the Remote Desktop (RDP) sign-on message, do the following: