Email - Revision history

Briana: /* Message Size Limit */

2015-04-23T03:26:29Z

‎Message Size Limit

Seanc at 17:02, 10 April 2014

2014-04-10T17:02:32Z

Show changes

Seanc: /* Delisting from AOL - VPS ONLY */

2014-02-14T16:35:09Z

‎Delisting from AOL - VPS ONLY

SeanC at 16:32, 17 December 2013

2013-12-17T16:32:54Z

SeanC: /* cPanel Email */

2013-12-17T16:18:20Z

‎cPanel Email

SeanC at 16:07, 17 December 2013

2013-12-17T16:07:27Z

Sethb: /* Email Troubleshooting */

2013-12-13T22:18:59Z

‎Email Troubleshooting

Briana: /* Common Email Issues */

2013-12-11T23:22:44Z

‎Common Email Issues

Ricr: /* Email Size Limit (Sending/Receiving) */

2013-08-21T22:38:13Z

‎Email Size Limit (Sending/Receiving)

Ricr: /* Email Size Limit (Sending/Receiving) */

2013-08-21T22:26:11Z

‎Email Size Limit (Sending/Receiving)

@@ Line 28: / Line 28: @@
 ===Message Size Limit===
-For accounts using our Shared Plans, the default message size limit [sending AND receiving] is 30MB. This may or may not be the reason that your attachment or email cannot send.
+For accounts using our Shared Plans, the Max Message Size Limit [sending AND receiving] is 30MB. This may or may not be the reason that your attachment or email cannot send.
-*Note: If you wish to have this increased, we can raise this to a Maximum of 40MB for your Domain, but we only do this upon request.
 ===MX Records===

@@ Line 62: / Line 62: @@
 *URL: http://postmaster.info.aol.com/SupportRequest.FBL.php
-**Note: this does NOT apply to shared hosting accounts. We alread have setup a feedback loop for the Outbound IP Address of our mail servers.
+**Note: this does NOT apply to shared hosting accounts. We've already setup a feedback loop for the Outbound IP Address of our mail servers.
 '''Request for Removal'''

@@ Line 115: / Line 115: @@
 ##SMTP Error - Blocked or delayed mail
 # Fill out any forms that are required
 ==SmarterMail - WebMail Functions==

@@ Line 165: / Line 165: @@
 ==cPanel Email==
-===Webmail in cPanel===
+===Accessing Webmail===
-*'''Accessing Webmail'''
 #Log in to '''cPanel''' ( or from http://www.yourdomain.com/webmail/ )
 #Click on '''Webmail'''.
@@ Line 174: / Line 173: @@
 #From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
 *'''Note:''' You do not have to login to cPanel in order to access your Webmail.
-==='''Creating Folders and Sub-folders'''===
 #While in the '''Options''' menu, Click on '''Folders'''.
 #Place the desired name into the '''box''' below the '''Create a Folder''' title.
@@ Line 181: / Line 181: @@
 #In order to see the new folder listed, Click on '''Refresh Folder List'''.
 *'''Note:''' You can create as many folders as you need.
-*'''Adding an Entry to the Address Book'''
 #While in the '''Options''' menu, Click on '''Addresses'''.
 #All of the fields are required, except for the 'Additional Information' box.
 #Click '''Add Address'''
-==='''Composing Email'''===
 #While in the '''Options''' menu, Click on '''Compose'''.
 #To select a Email Address from your Address Book, click on '''Addresses'''
@@ Line 196: / Line 198: @@
 #Click on '''Add'''
 #To complete everything, Click on '''Send''' on the bottom of the page.
-==='''Deleting and Moving Mail'''===
 #From your '''Inbox'''
 #Tick the box next to the email(s) of choice.
@@ Line 203: / Line 206: @@
 #Click on '''Move'''
 *Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-webmail.html
 ===Create a POP Email Account in cPanel===

@@ Line 8: / Line 8: @@
 #Make sure your email client has '''SMTP authentication enabled''' - be sure to use your entire email address as the username.
 #Try changing your outgoing port to one of our '''alernate SMTP ports''': '''26''' and '''587''' <br />Sometimes ISPs (''Internet Service Providers'') will block the default SMTP port (''25''), so it is necessary to change to one of the alternate SMTP ports.
 ==MX Records==
@@ Line 142: / Line 149: @@
 #Select '''Move'''.
 #Specify the '''folder''' of choice (You might have to find it by Clicking on the '''+''' next to '''Inbox''').
 ==cPanel Email==
@@ Line 153: / Line 174: @@
 #From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
 *'''Note:''' You do not have to login to cPanel in order to access your Webmail.
-*'''Creating Folders and Sub-folders'''
+==='''Creating Folders and Sub-folders'''===
 #While in the '''Options''' menu, Click on '''Folders'''.
 #Place the desired name into the '''box''' below the '''Create a Folder''' title.
@@ Line 164: / Line 185: @@
 #All of the fields are required, except for the 'Additional Information' box.
 #Click '''Add Address'''
-*'''Composing Email'''
+==='''Composing Email'''===
 #While in the '''Options''' menu, Click on '''Compose'''.
 #To select a Email Address from your Address Book, click on '''Addresses'''
@@ Line 175: / Line 196: @@
 #Click on '''Add'''
 #To complete everything, Click on '''Send''' on the bottom of the page.
-*'''Deleting and Moving Mail'''
+==='''Deleting and Moving Mail'''===
 #From your '''Inbox'''
 #Tick the box next to the email(s) of choice.
@@ Line 209: / Line 230: @@
 [[Category:VPS]]
 [[Category:Windows]]

@@ Line 9: / Line 9: @@
 #Try changing your outgoing port to one of our '''alernate SMTP ports''': '''26''' and '''587''' <br />Sometimes ISPs (''Internet Service Providers'') will block the default SMTP port (''25''), so it is necessary to change to one of the alternate SMTP ports.
-===Unable to Receive Email===
+==MX Records==
 ==Email Size Limit (Sending/Receiving)==

@@ Line 3: / Line 3: @@
-==Common Email Issues==
+==Email Troubleshooting==
 ===Unable to Send Email===
 If you are unable to send email but can receive mail, then you will need to check the following:
 #Make sure your email client has '''SMTP authentication enabled''' - be sure to use your entire email address as the username.
 #Try changing your outgoing port to one of our '''alernate SMTP ports''': '''26''' and '''587''' <br />Sometimes ISPs (''Internet Service Providers'') will block the default SMTP port (''25''), so it is necessary to change to one of the alternate SMTP ports.
 ==Email Size Limit (Sending/Receiving)==

@@ Line 10: / Line 10: @@
 ==Email Size Limit (Sending/Receiving)==
-For shared accounts, the limit for sending AND receiving is 50MB in size.
+For shared accounts, the limit for sending AND receiving is 30MB in size.
 For VPS customers with SmarterMail, you can control the size of the sending limit to accommodate your needs.