Blocked - Revision history

CalebC at 18:35, 23 May 2013

2013-05-23T18:35:32Z

CalebC: /* How to obtain your IP address */

2013-05-23T18:34:43Z

‎How to obtain your IP address

CalebC: /* How to obtain your IP address */

2013-05-16T15:46:28Z

‎How to obtain your IP address

CalebC: /* How to obtain your IP address */

2013-05-11T21:05:00Z

‎How to obtain your IP address

CalebC: /* How to obtain your IP address */

2013-05-11T18:10:41Z

‎How to obtain your IP address

CalebC: /* Want to Block an IP instead? */

2013-05-10T00:21:07Z

‎Want to Block an IP instead?

CalebC: /* For VPS customers */

2013-05-10T00:18:59Z

‎For VPS customers

CalebC: /* Blocked from the Server? */

2013-04-29T16:53:13Z

‎Blocked from the Server?

CalebC: Created page with "=Linux Hosting= ==Blocked from the Server?== You seem to be running into issues where you are no longer able to access your email or cannot see your site any more. Chances ar..."

2013-04-29T16:39:30Z

Created page with "=Linux Hosting= ==Blocked from the Server?== You seem to be running into issues where you are no longer able to access your email or cannot see your site any more. Chances ar..."

New page

=Linux Hosting=

==Blocked from the Server?==
You seem to be running into issues where you are no longer able to access your email or cannot see your site any more. Chances are you have been blocked by the server in efforts it uses to protect itself from attacks.

==How to verify you have been blocked.==

===How to obtain your IP address===
Please browse to the following location to obtain your IP address. [https://hostek.com/ip https://hostek.com/ip] 

===What to do once you have your IP address===
Once you have your IP address you will need to contact support to notify them that you want to verify your IP is not blocked as you are currently having issues with accessing your domain. Be sure to include the following:
Domain Name:
Your IP:
And that you want to verify if your IP has been blocked since you are unable to access either: Your '''Email''', Your '''Control Panel''', or Your '''Domain'''.
[https://support.hostek.com https://support.hostek.com]

==For VPS customers==

#Log into your WHM for your Linux Server. '''NOTE:''' If you cannot access your WHM please contact support from the steps above.
#Go to Plugins >> ConfigServer Security & Firewall
#Scroll down until you see the button "Search for IP"
#Input the IP in the search field and check for the results. '''NOTE:''' If the IP turns in results then you will need to click the Unlock to remove the block.

[[Category:Linux]]
[[Category:Linux-VPS]]

@@ Line 14: / Line 14: @@
 ===How to obtain your IP address===
 Please use the link below to check what your IP is.
-  [ http://hostek.com/ip]
+  [http://hostek.com/ip http://hostek.com/ip]
 ===What to do once you have your IP address===

@@ Line 13: / Line 13: @@
 ===How to obtain your IP address===
-Below will display your IP to provide tech support if required.
+Please use the link below to check what your IP is.
-  Your IP is: '''{{USERREALIP}}'''
+  [ http://hostek.com/ip]
 ===What to do once you have your IP address===

@@ Line 14: / Line 14: @@
 ===How to obtain your IP address===
 Below will display your IP to provide tech support if required.
-  Your IP is: '''{{USERIP}}'''
+  Your IP is: '''{{USERREALIP}}'''
 ===What to do once you have your IP address===

← Older revision		Revision as of 21:05, 11 May 2013
Line 13:		Line 13:

	===How to obtain your IP address===		===How to obtain your IP address===
		+	Below will display your IP to provide tech support if required.
	Your IP is: '''{{USERIP}}'''		Your IP is: '''{{USERIP}}'''

@@ Line 13: / Line 13: @@
 ===How to obtain your IP address===
-Please browse to the following location to obtain your IP address.<br />[https://hostek.com/ip https://hostek.com/ip]<br />
+ Your IP is: '''{{USERIP}}'''
 ===What to do once you have your IP address===

@@ Line 32: / Line 32: @@
 #Log into your WHM for your Linux Server.<br />'''NOTE:''' If you cannot access your WHM please contact support from the steps above.
 #Go to Plugins >> ConfigServer Security & Firewall
-#Look for your '''Quick Deny''' button and type in the IP address that you want to block in the Pink highlighted Field.
+#Look for your '''Quick Deny''' button and type in the IP address that you want to block in the Pink highlighted field.
 #Click the '''Quick Deny''' button to block that malicious IP.
 [[Category:Linux]]
 [[Category:Linux-VPS]]

@@ Line 28: / Line 28: @@
 #Scroll down until you see the button "Search for IP"
 #Input the IP in the search field and check for the results.<br />'''NOTE:''' If the IP turns in results then you will need to click the Unlock to remove the block.
 [[Category:Linux]]
 [[Category:Linux-VPS]]

@@ Line 3: / Line 3: @@
 ==Blocked from the Server?==
 You seem to be running into issues where you are no longer able to access your email or cannot see your site any more. Chances are you have been blocked by the server in efforts it uses to protect itself from attacks.
 ==How to verify you have been blocked.==