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Managing your security question and answer via billing control panel

In this tutorial, yo..."

2017-07-23T21:06:57Z

Created page with "<h1 id="managing-your-security-question-and-answer-via-billing-control-panel">Managing your security question and answer via billing control panel</h1> In this tutorial, yo..."

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<h1 id="managing-your-security-question-and-answer-via-billing-control-panel">Managing your security question and answer via billing control panel</h1>
In this tutorial, you'll learn how to manage the security question and answer that is active on your account. A security question allows a form of security to be present in case of any requested account changes made to our support team, or any type of password resets.


 
<ol style="list-style-type: decimal">
<li>Login to your account at https://cp.hostek.com</li>
 
[[file:Secure_url.png]]
 

<li>In the far-right of the navigation menu, click the 'Hello, Name!' drop-down, then click 'Security Settings'.
Note: 'Name' will be replaced by the first name of the account owner.</li>
 
[[file:security_settings.png]]
 

<li>If you already have a security question set up, then you will be prompted to answer the existing question before you can set a new question and answer. Please go ahead and fill in the correct answer to the existing question.</li>
 
[[file:security_answer_existing.png]]
 

<li>Now click the drop-down under 'Please choose a security question'. The drop-down will have a list of pre-set questions available to choose from.</li>
 
[[file:new_security_question.png]]
 

<li>After selecting the security question from the drop-down answer the question with something that is easy for you to remember, but wouldn't be easily guessed. After answering the question please re-enter your answer in the 'Please confirm your answer' field.
 
[[file:new_security_answer.png]]
 
Note: The answer is case sensitive.</li>
 

<li>Now click on the 'Save Changes' button also shown in the above screenshot and you're new security question and answer should be set properly for the account.</li>
</ol>

[[Category:Billing]]

Billing - Security Question - Revision history

Kaseya: Created page with "

Managing your security question and answer via billing control panel