Backups - VPS and Dedicated - Revision history

Briana at 19:17, 27 January 2016

2016-01-27T19:17:05Z

Briana at 18:46, 5 August 2013

2013-08-05T18:46:21Z

Briana at 18:44, 5 August 2013

2013-08-05T18:44:51Z

Briana at 17:45, 5 August 2013

2013-08-05T17:45:15Z

Jonc: /* Restoring Files */

2013-07-26T16:54:13Z

‎Restoring Files

Jonc at 06:07, 9 March 2013

2013-03-09T06:07:32Z

Jonc: /* Nightly Backups */

2013-03-09T06:05:10Z

‎Nightly Backups

Jonc: /* Nightly Offsite Backups */

2013-03-09T06:01:21Z

‎Nightly Offsite Backups

Briana: /* Nightly Offsite Backups */

2012-12-04T17:43:00Z

‎Nightly Offsite Backups

Briana: /* Nightly Offsite Backups */

2012-10-03T14:03:17Z

‎Nightly Offsite Backups

@@ Line 3: / Line 3: @@
 ==VPS Backup Information==
-As a high value free service, by default, Hostek.com provides nightly backups (offsite in most cases).
+Prior to January 27, 2016, nightly backups were included by default on our VPS's.  VPS's ordered before this date will continue to have nightly backups, unless specifically requested otherwise by the account holder, in writing.
 ===What Backup Software is used?===
-We utilize CDP Backup by Idera.  This product does a full initial backup with incremental backups thereafter, but at a block level rather than file level for faster backup and restore times.
+We utilize CDP Backup by Idera/R1Soft.  This product does a full initial backup with incremental backups thereafter, but at a block level rather than file level for faster backup and restore times.
 ====How is it faster than most other backups?====
@@ Line 17: / Line 22: @@
 *'''Backups are performed offsite''' for standard VPS Hosting.  By standard we mean our default vps packages.  If you have a high disk space customized package, the backup may be onsite due to the size of the backup requirements which may make it not feasible to do an offsite backup.
 **An '''Offsite Backup''' is a backup of the server that is stored off site.  For example, if your server is in our St. Louis location, the nightly backup would be encrypted and stored off site in our Dallas location.
-*'''Backups are retained for 5 days''' by default for VPS and Virtual Dedicated servers.
+*'''Nightly backup options range from 5 - 30 days''' (backup costs is really cheap insurance and can save hours worth of developer time when needed)
 *'''As an additional measure of protection''' (disaster prevention & '''FAST''' bare metal restores) we also take snapshots of our VPS servers daily.
 === Restore Options ===
-Many VPS providers only provide a system restore, in which it restores the entire VPS.  With our backups, a complete bare metal restore can be done, or just a specific folder, or even down to a specific file.
+Complete flexibility.  Many VPS providers only provide a system restore, in which it restores the entire VPS.  With our backups, a complete bare metal restore can be done, or just a specific folder, or even down to a specific file.
 ====Restoring Files====

← Older revision		Revision as of 18:46, 5 August 2013
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	====How is it faster than most other backups?====		====How is it faster than most other backups?====
	The running agent interfaces with the OS to actually keep track of what changes and then just backs up those changes. If a server reboots, that tracking is lost and it has to do a full block scan. So the first backup after each reboot takes longer. After that, it is really very fast.		The running agent interfaces with the OS to actually keep track of what changes and then just backs up those changes. If a server reboots, that tracking is lost and it has to do a full block scan. So the first backup after each reboot takes longer. After that, it is really very fast.
		+
		+	Additionally, with block level backups, it is less CPU and Ram intensive, allowing your applications to keep performing nicely during backups in most cases.

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 __FORCETOC__
 ==VPS Backup Information==
 As a high value free service, by default, Hostek.com provides nightly backups (offsite in most cases).
 ===Backups Schedule and Level of Protection===

@@ Line 1: / Line 1: @@
 __FORCETOC__
 ==VPS Backup Information==
-As a high value free service, by default, Hostek.com provides nightly backups.
+As a high value free service, by default, Hostek.com provides nightly backups (offsite in most cases).
 ===Backups Schedule and Level of Protection===
-*'''Backups are performed offsite''' for VPS Hosting.
+*'''Backups are performed offsite''' for standard VPS Hosting.  By standard we mean our default vps packages.  If you have a high disk space customized package, the backup may be onsite due to the size of the backup requirements which may make it not feasible to do an offsite backup.
 **An '''Offsite Backup''' is a backup of the server that is stored off site.  For example, if your server is in our St. Louis location, the nightly backup would be encrypted and stored off site in our Dallas location.
 **Few offsite backup exceptions, Starter tier VPS hosting, and some Hybrid Infrastructures(Custom configured VPS hosting).
@@ Line 11: / Line 13: @@
 *'''Backups are retained for 5 days''' by default for VPS and Virtual Dedicated servers.
-*'''As an additional measure of protection''' (disaster prevention & '''FAST''' bare metal restores) we also take snapshots of our VPS servers.
+*'''As an additional measure of protection''' (disaster prevention & '''FAST''' bare metal restores) we also take snapshots of our VPS servers daily.
 === Restore Options ===

@@ Line 17: / Line 17: @@
 ====Restoring Files====
-'''READ''' We can give you control to be able to do the restores, but we highly suggest you let us handle the restores for you instead.  The reason is, and no offense meant, but if you don't know what you are doing with the backup/restore process, you can corrupt your backups and then there would be nothing to restore.  By submitting a ticket and letting us handle the restore for you, that helps preserve your backup integrity.
+'''*IMPORTANT - Please Read*''' We can give you control to be able to do the restores, but we highly suggest you let us handle the restores for you instead.  The reason is, and no offense meant, but if you don't know what you are doing with the backup/restore process, you can corrupt your backups and then there would be nothing to restore.  By submitting a ticket and letting us handle the restore for you, that helps preserve your backup integrity.
 If a restore is needed, request a restore and provide the following detail:

← Older revision		Revision as of 17:43, 4 December 2012
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	Nightly backups are kept for 5 nights by default for VPS and Virtual Dedicated servers.		Nightly backups are kept for 5 nights by default for VPS and Virtual Dedicated servers.
		+
		+	An '''Offsite Backup''' is a backup of the server that is stored off site. For example, if your server is in our St. Louis location, the nightly backup would be encrypted and stored off site in our Dallas location.

	== Restore Options ==		== Restore Options ==

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 == Nightly Offsite Backups ==
 As a high value free service, by default, Hostek.com provides nightly offsite backups.
 == Restore Options ==