https://wiki.hostek.com/api.php?action=feedcontributions&feedformat=atom&user=DennislHostek.com Wiki - User contributions [en]2024-03-29T09:19:09ZUser contributionsMediaWiki 1.24.2https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1116Domain Registration and Domain Name Management2013-01-30T01:36:36Z<p>Dennisl: </p>
<hr />
<div>==Basic Information==<br />
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.<br />
*'''How can I find out if a domain name is available for registration?'''<br />
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''<br />
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br />
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br />
<br />
===What is a DNS transfer?===<br />
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br />
<br />
If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br />
<br />
===How Long Will It Take For My Site To Show?===<br />
*If you are registering a new domain name the site will be available immediately after your order is set up.<br />
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br />
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br />
<br />
===What is DNS Propagation?===<br />
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br />
<br />
==Check to see if Domain Name is Available==<br />
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]<br />
<br />
==How to Register A Domain Name==<br />
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br />
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br />
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br />
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.<br />
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br />
<br />
==Domain Extensions and Registration Fees==<br />
Domain Registration, Transfer and Renewal fees are:<br />
*.com- $10.50/year<br />
*.net- $10.46/year<br />
*.org- $10.49/year<br />
*.info - $10/year<br />
*.mobi - $12.50/year<br />
*.biz - $10.95year<br />
*.us - $13/year<br />
*.ca - $16/year<br />
*.name - $19.95/year<br />
*.co.uk - 2yr ONLY - $35.00/2years<br />
*.tv - $50/year<br />
*.eu- $14.95/year<br />
*.org.uk -2yr ONLY $35.00/2years<br />
*.ch - $39.95/year<br />
*.com.mx - $40.00/year<br />
*.co - $31.00/year<br />
<br />
*'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''<br />
<br />
==Information on .Pro==<br />
*The .pro domains must be at least 4 characters long.<br />
*http://registry.pro/pro/eligibility.shtml <br />
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br />
*Provides professional services<br />
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br />
*In good standing with the licensing authority <br />
*In addition, registrants will be asked to provide the following information related to their professional eligibility:<br />
*Identification<br />
*Contact information<br />
*Profession-specific information such as license number <br />
*To register your .PRO domain name today, please contact one of our authorized registrars<br />
*http://registry.pro/pro/products.shtml (Listed below.)<br />
#What information will RegistryPro require from me to activate my domain?<br />
*You will need to provide: <br />
**Your name<br />
**Your profession<br />
**Your jurisdictional country<br />
**Your licensing authority<br />
**Your license number<br />
**A link to your licensing authority's Web site<br />
<br />
==Transfer Your Domain Name from Another Registrar==<br />
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br />
#After unlocking the domain, make sure your contact information for the domain is up-to-date<br />
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br />
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br />
#Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br />
#On the next page, click the ''''Transfer Domain'''' link<br />
#Now you can enter your domain name and click the 'Check Availability' button to continue<br />
#Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br />
#Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br />
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br />
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br />
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br />
<br />
==Transfer Your Domain to a Different Registrar==<br />
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br />
#You will need to log into your billing control panel at https://cp.hostek.com<br />
#Click on the domains drop-down menu and click "My Domains".<br />
#Scroll down to your domain name and click "Manage Domain"<br />
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.<br />
#Click on the "Management Tools" drop-down menu and select "Contact Information"<br />
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".<br />
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.<br />
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br />
<br />
==How to update domain nameservers in WHMCS==<br />
#You will need to log into your billing control panel at http://cp.hostek.com. <br />
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br />
#Click on the '''Manage Dommain''' tab to the right side of the domain.<br />
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br />
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br />
#You will then need to lock the domain back at the "Register Lock''' location.<br />
*NOTE: The registrar lock must be unchecked to make these changes.<br />
<br />
<br />
==Register Nameservers==<br />
If you registered your domain name with Hostek and want to register your own nameservers.<br />
<br />
#Create A records pointing to the IP address of the DNS servers you will mirror.<br />
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)<br />
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br />
<br />
==Unlocking Domains at other registrars - Video Tutorials==<br />
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br />
<br />
[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br />
<br />
==Renewing Your Domain Name==<br />
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br />
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br />
#This will create an invoice which you will need to go and pay to have the domain renewed. <br />
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br />
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br />
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew"<br />
<br />
==Domain Redemption Period==<br />
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br />
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br />
*Once the Redemption Period has elapsed the domain may be registered by another party. <br />
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br />
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286<br />
<br />
==Push Domains==<br />
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br />
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br />
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br />
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br />
*If you have a reseller account please contact us about our sub-reseller program. <br />
<br />
[[Category:Sales]]<br />
[[Category:Domain-Names]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Client_Control_Panel&diff=1094Client Control Panel2013-01-14T03:20:51Z<p>Dennisl: </p>
<hr />
<div>__FORCETOC__<br />
<br />
==How To Edit/Change My Details==<br />
#To login, visit http://cp.hostek.com<br />
#Username use your Email Address: <br />
#Password use the one provided to you in the welcome e-mail<br />
#Click the "'''My Details'''" tab in the Top middle left of the screen.<br />
#You will see a screen where you can edit all your information.<br />
#Once your done editing click the "'''Save Changes'''" button at the bottom of the screen<br />
<br />
==How to Add a New Contact or additional contacts==<br />
#To login, visit http://cp.hostek.com<br />
#Click on the drop down menu next to your name, then '''Contacts/Sub-Account's'''.<br />
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.<br />
#Fill in the information needed. <br />
#You can select the e-mail preferences that you want them to be able to receive under the "'''Email Preferences'''" section at the bottom.<br />
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.<br />
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.<br />
#Select a contact in '''Choose Contact'''.<br />
#Click on '''Delete Contact''' at the bottom of the page.<br />
<br />
==How to add or edit your credit card information==<br />
#To login, visit http://cp.hostek.com<br />
#Username use your Email Address: <br />
#Password use the one provided to you in the welcome e-mail<br />
#Click the "'''My Details'''" tab in the Top middle left of the screen, then click the "'''Change Credit Card Details'''" on the middle screen menu bar.<br />
#Put the requested information carefully. Please double check your CC number when imputing it.<br />
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.<br />
<br />
==How to reset or change your password==<br />
*To change your password<br />
#To login, visit http://cp.hostek.com<br />
#Username use your Email Address: <br />
#Password use the one provided to you in the welcome e-mail<br />
#Click the "'''My Details'''" tab in the Top middle left of the screen, then click the "'''Change Password'''" on the middle screen menu bar.<br />
#Put the Existing Password, New Password and then confirm the new password.<br />
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.<br />
*To reset your password<br />
#To login, visit http://cp.hostek.com<br />
#Click on the "'''Request a Password Reset'''" to the bottom.<br />
#Enter the "'''Email Address'''" that we have on file.<br />
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.<br />
#Now the it should say "Validation Email Sent"<br />
#Once you receive the e-mail please click on the url where it says "To reset your password, please visit the url below:"<br />
<br />
==How to change the "Security Question"==<br />
#To login, visit http://cp.hostek.com<br />
#Username use your Email Address: <br />
#Password use the one provided to you in the welcome e-mail<br />
#Click the "'''My Details'''" tab in the Top middle left of the screen, then click the "'''Change Security Question'''" on the middle screen menu bar.<br />
#Please choose a security question<br />
#Please enter an answer, Please confirm your answer.<br />
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.<br />
<br />
==How to Pay an invoice for Paypal and Credit card payments==<br />
#To login, visit http://cp.hostek.com<br />
#Username use your Email Address: <br />
#Password use the one provided to you in the welcome e-mail<br />
#Click the "'''My Invoices'''" tab in the Top middle of the screen.<br />
#You will see a list of all your invoices on your account tracked by a invoice #<br />
#Now find the invoice that you are needing to pay.<br />
#Click on the "'''View Invoice'''" tab.<br />
#Once you are in verify the payment method is set to the correct method.<br />
#Now click on the "'''Pay Now'''" icon.<br />
#If you are paying by paypal your paypal login screen should pop up. <br />
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"<br />
#Make sure your information is set correctly.<br />
#Now click on the "'''Click to Continue'''" icon.<br />
#Proceed with the payment.<br />
<br />
==How to Manage My registered Domains in my account==<br />
#To login, visit http://cp.hostek.com<br />
#Username use your Email Address: <br />
#Password use the one provided to you in the welcome e-mail<br />
#Click the "'''My Domains'''" tab in the Top middle of the screen.<br />
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).<br />
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.<br />
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.<br />
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed." <br />
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.<br />
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"<br />
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.<br />
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.<br />
#To get the EPP code click on the "'''Get EPP Code'''" Tab.<br />
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.<br />
<br />
==Client Control Panel - Video Tutorials==<br />
<br />
[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]<br />
<br />
[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]<br />
<br />
[[Category:Getting Started]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Reseller_Management&diff=565Reseller Management2012-08-19T04:44:31Z<p>Dennisl: </p>
<hr />
<div>=='''Windows Reseller Management'''==<br />
#To manage your domain, login to the WCP Control Panel, using the details below<br />
#URL: https://wcp.hostek.com/Reseller<br />
#Username: "client email"<br />
#Password: ** same as your cp.hostek.com password **<br />
#Click on the icon that says "'''Reseller Manager'''"<br />
#Here you can "Add Customer" "Add Domain" "Arrange Domains" and "Manage Domain"<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br />
==Customer Accounts==<br />
#To add a customer account please follow.<br />
#Login to the WCP Control Panel, using the details below<br />
#URL: https://wcp.hostek.com/Reseller<br />
#Username: "client email"<br />
#Password: ** same as your cp.hostek.com password **<br />
#Click on the icon that says '''Reseller Manager'''<br />
#Click on the "'''Add Customer'''" Icon.<br />
#You will fill out the following information.<br />
*Customer Name<br />
*Customer Email<br />
*Customer User name<br />
*Customer password<br />
*Click '''save'''<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br />
==Adding Domains==<br />
#Once you login to your control panel and the main screen comes up.<br />
#Click on the icon that says "''Reseller Manager''"<br />
#Now click on the Icon that says "'''Add Domain'''"<br />
#Fill out the information<br />
*Domain name (Note DO not add www before the domain name)<br />
*IMPORTANT under the "'''Customer'''" tab that will put this under the customer account that you created or that you want it to be under.<br />
*To put it under a customer account that you created select that particular one in the drop down.<br />
*To put it under your main reseller account select your reseller account customer name in the drop down<br />
*User name<br />
*Password<br />
*Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br />
*Click '''Save'''<br />
*After creating a customer, that customer can login and manage all domains under their account using the following details:<br />
*URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br />
*Username: ** as specified when creating the account **<br />
*Password: ** as specified when creating the account **<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br />
<br />
==Arrange Accounts==<br />
#Once you login to your control panel and the main screen comes up.<br />
#Click on the icon that says "'''Reseller Manager'''"<br />
#Now click on the Icon that says "'''Arrange Domains'''"<br />
#Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br />
#Click '''Save'''<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br />
==Cancel Domains==<br />
#Login to https://wcp.hostek.com<br />
#Once logged in, click on the "'''Reseller Manager'''" icon.<br />
#Click "'''List Domains'''" then click on the '''trash-can icon''' next to the domain you want to remove. <br />
#This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br />
<br />
=='''Linux Reseller Management'''==<br />
To manage within your account, login to your WHM with the steps below:<br />
#Login at: http://your-reseller-domain.com/whm<br />
#Login credentials are in the '''Account Information Email''' sent when account was first set up.<br />
#Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br />
<br />
==Account Information==<br />
To view your current Account(s)<br />
#Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br />
#Click on '''List Accounts''', which will bring up the current account(s) you have..<br />
#Click on the cPanel Icon if you would like to manage within a specific account.<br />
You may also view the following in the same location under '''Account Information'''.<br />
*'''Parked Domains'''<br />
*'''Sub-domains'''<br />
*'''Suspended Accounts'''<br />
<br />
==Adding New Account(s) to your Reseller==<br />
#Search in the '''Find''' search tool, '''Create a New Account'''.<br />
#Click on '''Create a New Account''', under the section '''Account Functions'''.<br />
#Enter in the information to the following sections below correctly.<br />
*'''Domain'''<br />
*'''Username'''<br />
*'''Password'''<br />
*'''Re-type Password'''<br />
*'''Email'''<br />
<br />
[[Category:Control-Panels]]<br />
[[Category:Windows]]<br />
[[Category:Railo]]<br />
[[Category:Coldfusion]]<br />
[[Category:Resellers]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Reseller_Management&diff=564Reseller Management2012-08-19T04:38:38Z<p>Dennisl: </p>
<hr />
<div>=='''Windows Reseller Management'''==<br />
#To manage your domain, login to the WCP Control Panel, using the details below<br />
#URL: https://wcp.hostek.com/Reseller<br />
#Username: "client email"<br />
#Password: ** same as your cp.hostek.com password **<br />
#Click on the icon that says "'''Reseller Manager'''"<br />
#Here you can "Add Customer" "Add Domain" "Arrange Domains" and "Manage Domain"<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br />
==Customer Accounts==<br />
#To add a customer account please follow.<br />
#Login to the WCP Control Panel, using the details below<br />
#URL: https://wcp.hostek.com/Reseller<br />
#Username: "client email"<br />
#Password: ** same as your cp.hostek.com password **<br />
#Click on the icon that says '''Reseller Manager'''<br />
#Click on the "'''Add Customer'''" Icon.<br />
#You will fill out the following information.<br />
*Customer Name<br />
*Customer Email<br />
*Customer User name<br />
*Customer password<br />
*Click '''save'''<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br />
==Adding Domains==<br />
#Once you login to your control panel and the main screen comes up.<br />
#Click on the icon that says "''Reseller Manager''"<br />
#Now click on the Icon that says "'''Add Domain'''"<br />
#Fill out the information<br />
*Domain name (Note DO not add www before the domain name)<br />
*IMPORTANT under the "'''Customer'''" tab that will put this under the customer account that you created or that you want it to be under.<br />
*To put it under a customer account that you created select that particular one in the drop down.<br />
*To put it under your main reseller account select your reseller account customer name in the drop down<br />
*User name<br />
*Password<br />
*Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br />
*Click '''Save'''<br />
*After creating a customer, that customer can login and manage all domains under their account using the following details:<br />
*URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br />
*Username: ** as specified when creating the account **<br />
*Password: ** as specified when creating the account **<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br />
<br />
==Arrange Accounts==<br />
#Once you login to your control panel and the main screen comes up.<br />
#Click on the icon that says "'''Reseller Manager'''"<br />
#Now click on the Icon that says "'''Arrange Domains'''"<br />
#Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br />
#Click '''Save'''<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br />
==Cancel Domains==<br />
#Login to https://wcp.hostek.com<br />
#Once logged in, click on the "'''Reseller Manager'''" icon.<br />
#Click "'''List Domains'''" then click on the '''trash-can icon''' next to the domain you want to remove. <br />
#This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br />
<br />
=='''Linux Reseller Management'''==<br />
===How To Manage Your Reseller Account===<br />
To manage within your account, login to your WHM with the steps below:<br />
#Login at: http://your-reseller-domain.com/whm<br />
#Login credentials are in the '''Account Information Email''' sent when account was first set up.<br />
#Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br />
<br />
===Account Information===<br />
#To view your current Account(s) within your reseller, simply enter '''List Accounts''' in the '''Find''' search section.<br />
#Click on '''List Accounts''', which will bring up the current account(s) you have..<br />
#Click on the cPanel Icon if you would like to manage within a specific account.<br />
You may also view the following in the same location under '''Account Information'''.<br />
*'''Parked Domains'''<br />
*'''Sub-domains'''<br />
*'''Suspended Accounts'''<br />
<br />
===Adding New Account to your Reseller===<br />
#Search in the '''Find''' search tool, '''Create a New Account'''.<br />
#Click on '''Create a New Account''', under the section '''Account Functions'''.<br />
#Enter in the information to the following sections below correctly.<br />
*'''Domain'''<br />
*'''Username'''<br />
*'''Password'''<br />
*'''Re-type Password'''<br />
*'''Email'''<br />
<br />
[[Category:Control-Panels]]<br />
[[Category:Windows]]<br />
[[Category:Railo]]<br />
[[Category:Coldfusion]]<br />
[[Category:Resellers]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Category:Linux&diff=562Category:Linux2012-08-19T02:41:38Z<p>Dennisl: Blanked the page</p>
<hr />
<div></div>Dennislhttps://wiki.hostek.com/index.php?title=Category:Linux&diff=561Category:Linux2012-08-19T02:41:00Z<p>Dennisl: Created page with "==Linux Reseller Managment== ===How To Manage Your Reseller Account=== To manage within your account, login to your WHM with the steps below: #Login at: http://your-reseller-d..."</p>
<hr />
<div>==Linux Reseller Managment==<br />
===How To Manage Your Reseller Account===<br />
To manage within your account, login to your WHM with the steps below:<br />
#Login at: http://your-reseller-domain.com/whm<br />
#Login credentials are in the '''Account Information Email''' sent when account was first set up.<br />
#Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br />
<br />
===Account Information===<br />
#To view your current Account(s) within your reseller, simply enter '''List Accounts''' in the '''Find''' search section.<br />
#Click on '''List Accounts''', which will bring up the current account(s) you have..<br />
#Click on the cPanel Icon if you would like to manage within a specifice account.<br />
You may also veiw the following in the same location under '''Account Information'''.<br />
*'''Parked Domains'''<br />
*'''Subdomains'''<br />
*'''Suspended Accounts'''<br />
<br />
===Adding New Account to your Reseller===<br />
#Search in the '''Find''' search tool, '''Create a New Account'''.<br />
#Click on '''Create a New Account''', under the section '''Account Functions'''.<br />
#Enter in the information to the following sections below correctly.<br />
*'''Domain'''<br />
*'''Username'''<br />
*'''Password'''<br />
*'''Re-type Password'''<br />
*'''Email'''</div>Dennislhttps://wiki.hostek.com/index.php?title=Reseller_Management&diff=473Reseller Management2012-07-15T22:49:54Z<p>Dennisl: Dennisl moved page WCP Reseller Management to Reseller Management: Making page title more generic..JH</p>
<hr />
<div>==How To Manage Your Reseller Account==<br />
#To manage your domain, login to the WCP Control Panel, using the details below<br />
#URL: https://wcp.hostek.com/Reseller<br />
#Username: "client email"<br />
#Password: ** same as your cp.hostek.com password **<br />
#Click on the icon that says "'''Reseller Manager'''"<br />
#Here you can "Add Customer" "Add Domain" "Arrange Domains" and "Manage Domain"<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br />
==Customer Accounts==<br />
#To add a customer account please follow.<br />
#Login to the WCP Control Panel, using the details below<br />
#URL: https://wcp.hostek.com/Reseller<br />
#Username: "client email"<br />
#Password: ** same as your cp.hostek.com password **<br />
#Click on the icon that says '''Reseller Manager'''<br />
#Click on the "'''Add Customer'''" Icon.<br />
#You will fill out the following information.<br />
*Customer Name<br />
*Customer Email<br />
*Customer User name<br />
*Customer password<br />
*Click '''save'''<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br />
==Adding Domains==<br />
#Once you login to your control panel and the main screen comes up.<br />
#Click on the icon that says "''Reseller Manager''"<br />
#Now click on the Icon that says "'''Add Domain'''"<br />
#Fill out the information<br />
*Domain name (Note DO not add www before the domain name)<br />
*IMPORTANT under the "'''Customer'''" tab that will put this under the customer account that you created or that you want it to be under.<br />
*To put it under a customer account that you created select that particular one in the drop down.<br />
*To put it under your main reseller account select your reseller account customer name in the drop down<br />
*User name<br />
*Password<br />
*Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br />
*Click '''Save'''<br />
*After creating a customer, that customer can login and manage all domains under their account using the following details:<br />
*URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br />
*Username: ** as specified when creating the account **<br />
*Password: ** as specified when creating the account **<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br />
<br />
==Arrange Accounts==<br />
#Once you login to your control panel and the main screen comes up.<br />
#Click on the icon that says "'''Reseller Manager'''"<br />
#Now click on the Icon that says "'''Arrange Domains'''"<br />
#Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br />
#Click '''Save'''<br />
*Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br />
==Cancel Domains==<br />
#Login to https://wcp.hostek.com<br />
#Once logged in, click on the "'''Reseller Manager'''" icon.<br />
#Click "'''List Domains'''" then click on the '''trash-can icon''' next to the domain you want to remove. <br />
#This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br />
[[Category:Control-Panels]]<br />
[[Category:Windows]]<br />
[[Category:Railo]]<br />
[[Category:Coldfusion]]<br />
[[Category:Resellers]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Forwarding_Email&diff=429Forwarding Email2012-07-07T22:27:02Z<p>Dennisl: </p>
<hr />
<div>==SmarterMail==<br />
===How to set up email forwarding in Smartermail===<br />
# Log into your WCP at https://wcp.hostek.com<br />
# In the '''Email''' section click on '''Forwarding'''<br />
# Click '''Add Email Alias'''<br />
# In the '''Alias Name''' field enter the first part of the email address you want to forward (ie,: '''john''') ... do not include the @domain.com part.<br />
# In the '''Forwarding Address''' field, enter the real destination email address like '''john@another_domain.com'''<br />
# Click '''Save'''<br />
<br />
==cPanel Mail==<br />
===Email Account Forwarders===<br />
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.<br />
#Clink on '''Add Forwarder''' button.<br />
#In the '''Address to Forward''' section type in a Username you would like to set.<br />
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''<br />
#Then click on '''Add Forwarder''' button to complete.<br />
<br />
NOTE: You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.<br />
<br />
===Forward All Email for a Domain===<br />
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.<br />
#Clink on '''Add Domain Forwarder''' button below.<br />
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.<br />
#Then click on the '''Add Domain Forwarder''' button to complete.<br />
<br />
<br />
[[Category:SmarterMail]]<br />
[[Category:CPanel-Mail]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Mailing_Lists&diff=427Mailing Lists2012-07-07T20:30:49Z<p>Dennisl: </p>
<hr />
<div>__FORCETOC__<br />
<br />
==cPanel Mailing Lists==<br />
===Creating a Mailing List in cPanel===<br />
<br />
#In your cPanel account click '''Mailing Lists''' under 'Mail' section.<br />
#Type in your 'List Name' in the text box.<br />
#Type a secure but memorable Pass-phrase in the 'Password' field .<br />
#Re-type to Confirm the password in the 'Password (Again)' field.<br />
#Then click on 'Add Mailing List' which will create a new mailing list.<br />
<br />
===Mailing List Password Change in cPanel===<br />
<br />
#In your cPanel account click '''Mailing Lists''' under the 'Mail' section.<br />
#Click on 'Change Password' under the '''Functions''' section of your specific mailing list.<br />
#Type a secure but memorable pass-phrase in the '''Password''' field .<br />
#Re-type to confirm the password in the '''Password (Again)''' field.<br />
#Then click on the '''Change Password''' tab which will reset your password.<br />
<br />
FYI: You may also generate a generic password by clicking on '''Password Generator''' and pasting into both password text boxes.<br />
<br />
<br />
==SmarterMail Mailing Lists==<br />
===How To Import Mailing List===<br />
<br />
#'''Export your subscribers'''<br/>By default a file "list.txt" will be saved to your local computer.<br />
#'''Open your subscribers file'''<br/>In notepad open the list.txt file.<br />
#'''Add the EmailAddress identifier'''<br/>At the= top of the list of subscribers put the text "EmailAddress" with NO QUOTES.<br />
#'''Save the file'''<br/>Save the file with the CSV extension like "list.csv", make sure it does NOT contain .txt after .csv by examining the file in explorer.<br />
#'''Import the list.csv file into SmarterMail.'''<br />
<br />
[[Category:Misc-Email]]<br />
[[Category:cPanel-Mail]]<br />
[[Category:SmarterMail]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Category:CPanel-Mail&diff=406Category:CPanel-Mail2012-07-02T00:29:37Z<p>Dennisl: Created page with "Topics for configuring and using your cPanel email services."</p>
<hr />
<div>Topics for configuring and using your cPanel email services.</div>Dennislhttps://wiki.hostek.com/index.php?title=Main_Page&diff=405Main Page2012-07-02T00:28:34Z<p>Dennisl: /* Start Here */</p>
<hr />
<div>__NOTOC__<br />
== About This Site ==<br />
<br />
Welcome to the Hostek.com wiki based knowledge base for Hostek.com customers. <br />
<br />
Keeping with the nature of a great wiki, anyone can read articles and comments and any Hostek.com customer can create new articles and update existing ones. NOTE: This is not the place to ask a question. Since a customer can create/edit, some of the articles may be incomplete or incorrect; but that doesn't mean that it will stay that way very long. So if you are a customer and find a mistake, feel free to correct the mistake.<br />
<br />
== Start Here ==<br />
<br />
Get some help by browsing the categories here:<br />
<br />
<!--div style="column-count:4;-webkit-column-count:4;-moz-column-count:4;"--><br />
{| width="100%" align="left" style="background: #fdfdfd; border: 1px solid #eee; padding: 1em;"<br />
|-<br />
| '''General'''<br />
| '''Shared Hosting'''<br />
| '''Email'''<br />
| '''Databases'''<br />
| '''VPS / Virtual Servers'''<br />
|-<br />
| &bull; [[:Category:Getting Started|Getting Started]]<br />
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| &bull; [[:Category:SmarterMail|SmarterMail]]<br />
| &bull; [[:Category:Databases-MySQL|MySQL]]<br />
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|-<br />
| &bull; [[:Category:Tutorials|Tutorials]]<br />
| &bull; [[:Category:Linux|Linux]]<br />
| &bull; [[:Category:Configuring-Email-Clients|Configuring Email Clients]]<br />
| &bull; [[:Category:Databases-MSSQL|MS SQL]]<br />
| &bull; [[:Category:ColdFusion-VPS|ColdFusion VPS]]<br />
|-<br />
| &bull; [[:Category:Control-Panels|Control Panels]]<br />
| &bull; [[:Category:Railo|Railo]]<br />
| &bull; [[:Category:Hosted-Exchange|Hosted Exchange]]<br />
| &bull; [[:Category:Databases-Access|MS Access]]<br />
| &bull; [[:Category:Linux-VPS|Linux VPS]]<br />
|-<br />
| &bull; [[:Category:Domain-Names|Domain Names]]<br />
| &bull; [[:Category:Windows|Windows]]<br />
| &bull; [[Dedicated-Email-Server|Dedicated Email Server]]<br />
|<br />
| &bull; [[:Category:Railo-VPS|Railo VPS]]<br />
|-<br />
| &bull; [[:Category:Sales|Sales]]<br />
| &bull; [[:Category:Resellers|Resellers]]<br />
| &bull; [[:Category:Misc-Email|Misc Email Items]]<br />
|<br />
| &bull; [[:Category:Windows-VPS|Windows VPS]]<br />
|-<br />
| &bull; [[:Category:Billing|Billing]]<br />
|<br />
| &bull; [[:Category:cPanel-Mail|cPanel Mail]]<br />
|<br />
| &bull; [[:Category:Email-VPS|SmarterMail VPS]]<br />
|-<br />
| &bull; [[:Category:Infrastructure|Infrastructure]]<br />
|<br />
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== Contribute ==<br />
<br />
If you would like to contribute to this wiki, please first search and make sure the content does not already exist.<br />
<br />
If the content does not exist, login using your cp.hostek.com login information.<br />
<br />
Please follow the policies and guidelines when adding or editing an article. Thank you for contributing and sharing your knowledge with the rest of us. <br />
<br />
NOTE: This is not a place to add spam or to try to promote your business. Any user doing such will be banned from editing/contributing.<br />
<br />
<br />
==Official Guides==<br />
* [http://en.wikipedia.org/wiki/Wikipedia:How_to_edit_a_page Quick Guide]<br />
* [http://meta.wikipedia.org/wiki/MediaWiki_User%27s_Guide WikiMedia User's Guide]<br />
* [http://meta.wikimedia.org/wiki/Help:Editing MediaWiki editing help]</div>Dennislhttps://wiki.hostek.com/index.php?title=Mailing_Lists&diff=404Mailing Lists2012-07-02T00:25:26Z<p>Dennisl: </p>
<hr />
<div>__FORCETOC__<br />
==Creating a Mailing List in cPanel==<br />
<br />
#In your cPanel account click 'Mailing Lists' under 'Mail' section.<br />
#Type in your 'List Name' in the text box.<br />
#Type a secure but memorable Pass-phrase in the 'Password' field .<br />
#Re-type to Confirm the password in the 'Password (Again)' field.<br />
#Then click on 'Add Mailing List' which will create a new mailing list.<br />
<br />
==Mailing List Password Change in cPanel==<br />
<br />
#In your cPanel account click '''Mailing Lists''' under the 'Mail' section.<br />
#Click on 'Change Password' under the '''Functions''' section of your specific mailing list.<br />
#Type a secure but memorable pass-phrase in the '''Password''' field .<br />
#Re-type to confirm the password in the '''Password (Again)''' field.<br />
#Then click on the '''Change Password''' tab which will reset your password.<br />
<br />
FYI: You may also generate a generic password by clicking on '''Password Generator''' and pasting into both password text boxes.<br />
<br />
[[Category:Misc-Email]]<br />
[[Category:Mailing-Lists]]<br />
[[Category:cPanel-Mail]]<br />
[[Category:Linux]]</div>Dennislhttps://wiki.hostek.com/index.php?title=Mailing_Lists&diff=401Mailing Lists2012-07-01T23:48:00Z<p>Dennisl: Created page with "==Mailing Lists within cPanel== #In your cPanel account click 'Mailing Lists' under 'Mail' section. #Type in your 'List Name' in the text box. #Type a secure but memorable Pa..."</p>
<hr />
<div>==Mailing Lists within cPanel==<br />
<br />
#In your cPanel account click 'Mailing Lists' under 'Mail' section.<br />
#Type in your 'List Name' in the text box.<br />
#Type a secure but memorable Pass-phrase in the 'Password' field .<br />
#Re-type to Confirm the password in the 'Password (Again)' field.<br />
#Then click on 'Add Mailing List' which will create a new mailing list.<br />
<br />
[[Category:Misc-Email]]<br />
[[Category:Mailing-Lists]]<br />
[[Category:Linux]]</div>Dennislhttps://wiki.hostek.com/index.php?title=SSL_Certificates&diff=395SSL Certificates2012-07-01T22:55:20Z<p>Dennisl: Created page with "==How to Order SSL Certificate Via Billing Area== #Login to your client billing area (https://cp.hostek.com). #Under the 'Quick Navigation' section click on 'Order'. #Find and..."</p>
<hr />
<div>==How to Order SSL Certificate Via Billing Area==<br />
#Login to your client billing area (https://cp.hostek.com).<br />
#Under the 'Quick Navigation' section click on 'Order'.<br />
#Find and click the underlined 'SSL Certificates' tab.<br />
#Find the desired certificate type to fit your needs, and click 'Order Now'.<br />
#Fill in the necessary information in the text boxes accurately, then click 'Update Cart'.<br />
#Once the order is complete, our Support Team will process the installation of your Certificate.<br />
<br />
You will be contacted via Email/Phone, if needed, for any further information.<br />
<br />
[[Category:SSL-Certificates]]<br />
[[Category:Sales]]</div>Dennisl