Hostek.com Wiki - User contributions [en]

MSSQL Tools

2017-08-22T15:33:46Z

Seanc:

__FORCETOC__

==MSSQL Tools Alternative==
An alternative to MSSQL Tools is to simply use the free Microsoft SQL Management Studio, which is used to connect and manage databases manually.
*Note: This program is installed by default if MSSQL was ordered with your VPS. So you can simply remote in to your VPS and launch this program from the desktop of start menu.

#Microsoft SQL Management Studio download page: https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms
#Microsoft SQL Management Studio official tutorial: https://docs.microsoft.com/en-us/sql/ssms/tutorials/tutorial-sql-server-management-studio

==MSSQL Tools on a Windows VPS==

Our Shared Hosting Plans include MSSQL Tools, so some of our customers have grown accustomed to using this software to manage their databases. In order for you to utilize these tools on your own Virtual Private Server (VPS) you'll need to purchase a license from the creators of MSSQL Tools.

Below, you can review the myLittleAdmin and myLittleBackup software licenses and pricing, which are purchased separately:

*myLittleAdmin - http://mylittleadmin.com/en/welcome.aspx

*myLittleBackup - http://www.mylittlebackup.com/mlb/en/welcome.aspx

<code>If you decide to purchase a license, simply submit a ticket to our 24/7 Support Team with your license information so we can integrate this with WCP (MochaPanel) on your server.</code>

MSSQL Tools

2017-08-22T15:13:10Z

Seanc: Created page with "__FORCETOC__ ==MSSQL Tools Alternative== An alternative to MSSQL Tools is to simply use the free Microsoft SQL Management Studio, which is used to connect and manage database..."

Spry

2017-04-11T16:31:34Z

Seanc:

__FORCETOC__

=What is Spry?=
Spry is a JavaScript-based framework that enables the rapid development of Ajax-powered web pages.

=Do you support Spry?=
Yes we do. However, since Adobe has been deprecating Spry, we do not expect this to be supported in the long term.

[[Category:ColdFusion]]

Spry

2017-04-11T16:05:26Z

Seanc: Created page with "__FORCETOC__ =What is Spry?= Spry is a JavaScript-based framework that enables the rapid development of Ajax-powered web pages. =Do you support Spry?= Yes we do. However, si..."

CFAdmin

2017-04-11T15:15:40Z

Seanc:

__FORCETOC__

==Will I have full access to CFAdmin==
===ColdFusion VPS===
Yes, on our ColdFusion VPS solutions you will have full access to CFAdmin.

====Accessing CF Admin through WCP====
#Log in to WCP at wcp.hostek.com
#Once logged in click on 'VPS Manager'
#Click on Coldfusion Admin and it will take you to your CFAdmin

====Accessing CF Admin through Remote Desktop====
#Login to Remote Desktop for your server
#There will be a shortcut on your desktop labelled 'CFAdmin'. Double-click on that
#*Alternatively, you can open a browser on the VPS to this URL: <nowiki>http://127.0.0.1/CFIDE/administrator/index.cfm</nowiki>
#The CFAdmin log in page will load in internet explorer. Enter your credentials.

===ColdFusion Shared Hosting===
No, on our Shared Hosting you will not have access to CFAdmin.

However, we have built in controls within our control panel that allows you to do the common CFAdmin functions like creating a DataSource (DSN). In most cases, you will not need access to CFAdmin. In those rare cases in which you feel you do, contact one of our ColdFusion VPS sales engineers and we can help determine if that is the best solution for you.

[[Category:ColdFusion]]
[[Category:ColdFusion-VPS]]

WCP (Windows based Control Panel)

2017-03-29T14:20:42Z

Seanc: /* SRV Record Fields */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.

==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.
*Please note that there is currently a limit of 3 users per site.

==ASP.net Settings==
#Log in to WCP. (e.g. https://wcp.ezhostingserver.com/)
#Under the "Website Settings" area in WCP, you'll click on "ASP.net Settings" button.
#*If you have any Subdomains, you'll click on the "Configuration" button next to the site you wish to view/modify the ASP.net settings of.
#Make your changes and click "Save".

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Caching===

#Click the '''IIS Settings''' icon in WCP
#Click the '''Caching''' tab in the '''IIS Settings''' section
#Click the '''Add''' button.
#Click the '''Browse''' tab in the '''Cache''' section to set which file you would like to implement caching for
#Set the Amount of time you would like to implement cache for this file(Generally you want to set this for at least 7 days)
#Click the '''Save Button'''

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*An SRV Record is a "'''S'''e'''rv'''ice Record". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====

#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

====Add Mail Service====

# Log in to your WCP, the Login URL is: https://wcp.hostek.com
# Make sure you're in the Server or VPS Manager Area
#* If you aren't there, click on Manage and then Server or VPS Manager.
# Click on the List Domains button
# Click the Pencil Icon next to the domain of your choice.
# Click "Add Mail Service"
# Click Save

===Grant additional WCP control panel access for VPS===

Review this wiki article to [https://wiki.hostek.com/Grant_additional_WCP_control_panel_login_access_for_VPS Grant additional user access to vps].

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

[[Category:WCP (Windows based Control Panel)]]

WCP (Windows based Control Panel)

2017-03-23T22:18:35Z

Seanc: /* List Domains */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:Lucee]]
==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.
*Please note that there is currently a limit of 3 users per site.

==ASP.net Settings==
#Log in to WCP. (e.g. https://wcp.ezhostingserver.com/)
#Under the "Website Settings" area in WCP, you'll click on "ASP.net Settings" button.
#*If you have any Subdomains, you'll click on the "Configuration" button next to the site you wish to view/modify the ASP.net settings of.
#Make your changes and click "Save".

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Caching===

#Click the '''IIS Settings''' icon in WCP
#Click the '''Caching''' tab in the '''IIS Settings''' section
#Click the '''Add''' button.
#Click the '''Browse''' tab in the '''Cache''' section to set which file you would like to implement caching for
#Set the Amount of time you would like to implement cache for this file(Generally you want to set this for at least 7 days)
#Click the '''Save Button'''

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.
[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*A SRV Record is a "'''S'''er'''v'''ice '''R'''ecord". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====

#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

====Add Mail Service====

# Log in to your WCP, the Login URL is: https://wcp.hostek.com
# Make sure you're in the Server or VPS Manager Area
#* If you aren't there, click on Manage and then Server or VPS Manager.
# Click on the List Domains button
# Click the Pencil Icon next to the domain of your choice.
# Click "Add Mail Service"
# Click Save

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

===Grant additional WCP control panel access for VPS===

Review this wiki article to [https://wiki.hostek.com/Grant_additional_WCP_control_panel_login_access_for_VPS Grant additional user access to vps].

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

Domain Reseller

2017-02-14T21:17:48Z

Seanc:

__FORCETOC__

==How to find your Domain Provider with Tucows Domains==
Hostek uses Tucows Domains for our domain registration services, as do other hosting providers. So this is how you can find which company manages your domain.
#If your Registrar shows as "TUCOWS, INC." (or "tucowsdomains.com"), you can use the Tucows' Domain Provider search tool to find the company that manages your domain registration: http://www.tucowsdomains.com/provider

==Domain Reseller Program==
*Our Domain Reseller Program is what OpenSRS/Tucows calls a sub-reseller account.

With our free plugins for WHMCS or ClientExec billing automation systems, you can automate your domain registration/renewals.

*The way this works is you will be charged a little bit less per each domain as you get the (sub-reseller discount) but you would get to mark the price up to what you desire.

[[Category:Resellers]]
[[Category:Domains]]

VPS Reseller

2017-02-14T20:30:29Z

Seanc: Created page with "__FORCETOC__ ==Do you have any VPS Reseller plans?== *Yes, we do! Please contact our Sales Department for more information. *#They are available via email here: [mailto:sale..."

__FORCETOC__

==Do you have any VPS Reseller plans?==

*Yes, we do! Please contact our Sales Department for more information.
*#They are available via email here: [mailto:sales@hostek.com sales@hostek.com]
*#They are also available via our ticket form here: https://support.hostek.com/ (switch the department to "Sales")

SSL Certificates

2017-02-08T23:21:55Z

Seanc:

__FORCETOC__

==What Is An SSL Certificate?==
A SSL certificate encrypts the data that is sent over your website so that a third party cannot view it and exploit it. SSL certificates are typically used on sites that need to accept credit card information or any other type of sensitive data that you do not want exposed.

==When to use an SSL Certificate==
You would want to use an SSL certificate when your web page is collecting person information or if you are requesting a password. This provides an added layer of security for your visitors.

==Ordering an SSL Certificate==
#Login to your client billing area (https://cp.hostek.com).
#Click Services and then Order New Service.
#Find where it says Choose Another Category and click it and select SSL Certificates.
#Find the Certificate you would like to order and click 'Order Now'.
#Fill in the necessary information in the text boxes accurately, then click 'Update Cart'.
#Once the order is complete, our Support Team will process the installation of your Certificate.

You will be contacted via Email/Phone, if needed, for any further information.

*Please note that we will need to send the SSL approval email to one of the following email addresses:
*#admin@your-domain-name.com 
*#administrator@your-domain-name.com 
*#webmaster@your-domain-name.com 
*#hostmaster@your-domain-name.com 
*#postmaster@your-domain-name.com 

(These are the only email addresses we can send the approval email.)

==Installing SSL in WCP==
#Log in to the WCP at http://wcp.hostek.com
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"'''
#Fill out the required information for the SSL certificate and click '''"Save"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"''' '''NOTE:''' If your site does not have a Static IP set, you will need to contact support to have it enabled.

==Installing SSL in cPanel==

====Generate a Private Key====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Private Keys (KEY)", click on the <code>Generate, view, upload, or delete your private keys.</code> link.
#Select your domain name from the drop-down menu under "Generate a New Key", select '''2,048 bits-0''' and click the <code>Generate</code> button.
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
====Generate a CSR====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Certificate Signing Requests (CSR)", click on the <code>Generate, view, or delete SSL certificate signing requests.</code> link.
#Fill out the required information for the SSL certificate and click on the <code>Generate</code> button.
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
====Install SSL====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Certificates (CRT)", click on the <code>Generate, view, upload, or delete SSL certificates.</code> link.
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the Completed Certificate Text into the '''"Upload a New Certificate"''' box and click <code>Upload</code>
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
#Under "Install and Manage SSL for your site (HTTPS)", click on the <code>Manage SSL sites.</code> link.
#Under the "Install an SSL Website" section, click on the "Select a Domain" drop-down menu to select the domain that you wish to install an SSL for.
#Click on the <code>Autofill by Domain</code> button.
#Click on the <code>Install Certificate</code> button.
#If there are any errors, you might need to add either a Private Key (KEY) or Certificate Authority Bundle: (CABUNDLE) to it. Otherwise, please contact support.

==Transferring a SSL from IIS[Windows] to cPanel[Linux]==

*These steps provide a way for you to convert your SSL relatively painless.

#Export the Certificate [from IIS] to a .pfx file
#Go to this URL and convert the '''.pfx''' file to a '''.pem''' file:
##https://www.sslshopper.com/ssl-converter.html
#Open the .pem file in Notepad [or a program like it] and Copy the '''Private Key''' section
#Install the SSL through the Upload File option [in cPanel]
##It will have the title of '''"Choose a certificate file (*.crt)."'''
#You'll want to delete the '''CA Bundle''' area, and then Paste the '''Private Key''' that you had previously copied
#Finish the install, and it should work just fine for you.

==Installing a third-party SSL Certificate==
*Having trouble with your SSL? Despite the fact that you have a third-party SSL, you will still need to order a Static/Dedicated IP Address. (Please refer to: [https://wiki.hostek.com/Ordering_a_Dedicated/Static_IP_Address Ordering a Dedicated/Static IP Address])

*If you have purchased or already own a 3rd-party SSL Certificate, here is how to install it.

#Log in to the WCP at https://wcp.hostek.com/
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"''' (CSR)
#Fill out the information required for the SSL Certificate and click '''"Save"'''
#Provide the CSR code [that you have just generated] to your SSL provider
#Once you have received the SSL Certificate (e.g. .pfx, .crt, .cer, etc.) back from your SSL provider you'll need to follow these sub-steps:
##Go to the '''Dedicated SSL''' button
##Click on the '''Pencil''' icon next to the CSR that you previously created
##Paste the SSL code [commonly found in your '''.crt''' or '''.cer''' file] into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"'''
*'''Notice:''' If your site does not have a Static IP Address setup already, you will need to follow the steps [https://wiki.hostek.com/Ordering_a_Dedicated/Static_IP_Address below] to order one from us.

==Ordering a Dedicated/Static IP Address==
#Login to your Client Area https://cp.hostek.com/
#Go to '''Services'''
#Click on '''Order New Services'''
#Select the CATEGORY (located at near the top of the page) '''Dedicated ip Address'''
#Click on the '''Order Now''' button located on the '''Dedicated ip Address''' product
##You can flag which domain this is for in the order form

*'''Notice:''' If you host your DNS Records elsewhere, you will need to update the A Records.
*#This is done wherever your DNS Records are being hosted (commonly at the Registrar), you'll need to point to the new IP Address our team will supply to you after your order.

==Do You Support SSL 3.0?==
Due to the POODLE vulnerability in SSL 3.0, we no longer support it. With the releases of TLS 1.0 and 1.2, modern browsers do not use SSL 3.0 anymore and use these more secure protocols.

[[Category:Control_Panels]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:SSL-Certificates]]
[[Category:Sales]]

RDP

2017-02-06T23:25:19Z

Seanc:

__FORCETOC__

==What is RDP (Remote Desktop Protocol)==
Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft, which provides a user with a graphical interface to connect to another computer over a network connection.

==How to connect to RDP with Windows PC==
Two of the more common options.
# Using mRemote or mRemoteNG (great for managing multiple servers)
# Start > Run: MSTSC

==How to connect to RDP with Mac==
The most reliable RDP solution for Mac is the Microsoft created app called '''Microsoft Remote Desktop''' here: https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417?mt=12.

Another great RDP Client for the Mac is Jump.

==How to connect to RDP with Phone or Tablet==
There's a few apps that handle RDP. One that is common is iTap RDP for iPhone/iPad.

==How to Connect to RDP with TLS 1.0 Disabled ==
With tls 1.0 disabled on a server you will not be able to use Windows Remote Desktop Client to connect.

#mRemoteNG (Windows)
#*In the config settings '''Use CredSSP''' will need changed to '''OFF'''.
#Remmina (Linux)
#*In the Advanced Tab change the Security from Negotiate to RDP.

==How to lock down RDP on your VPS to just your IP==
#Within the control panel (WCP), from the top menu choose Account VPS Manager.
#Select Firewall Management
#Find Remote Desktop and click the Edit pencil icon
#Set the Port Status to Restricted
#Enter the IP's you want to allow (by default, the system recognized your current IP and enters it for you)
#Click Save
#NOTE: If you are traveling and need temp access to a different IP, just repeat the above steps for the new IP.

==View what IP addresses have accessed Remote Desktop Protocol (RDP) ==

In order to see what IPs have accessed your Windows VPS via RDP, please follow the following instructions:

#Click on Start --> Administrative Tools
#Select Event Viewer and open it
#Expand Applications and Services Logs
#Expand Microsoft
#Expand Windows
#Expand TerminalServices-LocalSessionManager
#In the viewing pane, double click on Operational

Each information entry is a connection, reconnection, or disconnection and the IP is logged

==Configure the Remote Desktop Users Group==
This will show you how to allow a User Account on the VPS to Remote into the VPS via RDP.

*You can do so by following these easy steps:

# RDP into your server with an Administrator account.
# Open the Start Menu.
# Search for "remote" and click on "Select users who can remote desktop"
# Click on the button labelled, "Select Users...".
# Click the "Add..." button.
# Type in the User you want to add here and click the "Check Names" button.
# If you received no errors from the previous step, click on the "OK" button.
# Click the "OK" button two more times and you're good to go!

*For additional information please see [https://technet.microsoft.com/en-us/library/cc743161(v=ws.11).aspx Microsoft's Documentation] on this feature.

[[Category: Windows-VPS]]

Testing Your Web Site Before Changing DNS

2017-02-06T17:39:13Z

Seanc: /* Windows PC (Windows 95 / 98 / Me / NT / 2000 / XP / 2003 / Vista / 7/ 8 /10 ) */

==Using Your Computer's Hosts File to Test Your Web Site==
When migrating your site to a new server, you want to test your site before updating the DNS to point to the new server. To do this you can use your computer's '''hosts''' file to force your computer to visit the new server when visiting your domain name.
===Introduction===
Your computer's '''hosts''' file is a local repository for resolving a domain name to an IP, and this method predates modern DNS systems. The computer checks its hosts file before making any DNS requests to resolve a domain. This allows you to adjust your hosts file to force your computer to visit a different IP address when visiting your domain name.
===Example===
Below is example from a Windows hosts file that shows ''google.com'' and ''www.google.com'' pointing to a different IP address than what is reported by a DNS lookup.
<pre>
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
192.168.1.204 google.com
192.168.1.204 www.google.com
</pre>
===How to Edit the Hosts File===
====Windows PC (Windows 95 / 98 / Me / NT / 2000 / XP / 2003 / Vista / 7/ 8 /10 )====
#Open Notepad as Administrator:
##Click the Start menu, open All Programs --> Accessories
##Right-click Notepad and click '''Run as Administrator'''
##Windows might ask if you want to let Notepad have administrator privileges, you'll click on "Yes".
#In Notepad click File --> Open and find the hosts file at the appropriate location:
#*'''Windows NT / 2000 / XP / 2003 / Vista / 7/ 8 /10''':<pre>C:\windows\system32\drivers\etc\hosts</pre>
#*'''Windows 95 / 98 / Me''':<pre>C:\windows\hosts</pre>
#*'''''Please note that the file type drop-down menu needs to be changed to "All Files" to see the hosts file:''''' [[Image:edit_hosts_file2.jpg]] 
#On the last line add your entry as shown below then save and close Notepad. This example assumes we want to point '''domainname.com''' to '''0.0.0.0'''.
##If you get an error when you go to save the file, you might need to temporarily disable any Anti-Virus running while you make this change. (Normally you don't want anyone or anything modifying this file.)
#*Where you will replace "'''0.0.0.0'''" with the IP Address of your site in our system. The IP Address that you need to use can be found in your cPanel, WCP, or New Account Information email.
<pre>0.0.0.0 domainname.com</pre>

====Mac OS====
#Open a finder window and open your Applications folder
#Open the Utilities folder
#Locate the Terminal app and double-click it
#When the terminal opens, enter this command:
#*'''Mac OS 10.6 and higher''':<pre>sudo nano /etc/hosts</pre>
#*'''Mac OS 10.5 and below''':<pre>sudo nano /private/etc/hosts</pre>
#Enter your Mac user's password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''0.0.0.0'''.
#*Where you will replace "'''0.0.0.0'''" with the IP Address of your site in our system. The IP Address that you need to use can be found in your cPanel, WCP, or New Account Information email.
<pre>0.0.0.0 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes

====Linux====
#SSH into your console or open your terminal if you run a GUI on your Linux machine.
#Enter this command: <pre>sudo nano /etc/hosts</pre>
#Enter your ''root'' password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''0.0.0.0'''.
#*Where you will replace "'''0.0.0.0'''" with the IP Address of your site in our system. The IP Address that you need to use can be found in your cPanel, WCP, or New Account Information email.
<pre>0.0.0.0 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes
'''''Note''': If you plan to test with the '''www''' version of your domain name, you must add an entry for the '''www''' version of your domain to the hosts file. You may also need to '''[[Flush_DNS_Resolver_Cache|flush your computer's DNS resolver cache]]''' after making these changes too.''

===Further Reading===
*[http://www.bleepingcomputer.com/tutorials/hosts-files-explained/ The Hosts File and what it can do for you]
*[http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/ Beginner Geek: How To Edit Your Hosts File]
*[http://support.microsoft.com/kb/228760 How to use a Hosts file to test a site that uses host headers on an Intranet]
*[http://support.apple.com/kb/ta27291 Mac OS X: How to Add Hosts to Local Hosts File]

[[Category:Tutorials]]
[[Category:Resellers]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Linux-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

Domain Registration and Domain Name Management

2017-01-27T22:45:49Z

Seanc: /* How to use DNS/Domain Management */

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==Registrant contact information validation==
*Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar "OpenSRS" will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated.

==How to update your Contact Information for your domain registration==
#Log into your billing control panel at https://cp.hostek.com
#Click on Domains
#Click on My Domains
#Click on the Wrench icon to the right of the domain to update
#Click Contact Information on the left navigation
#Edit information and click Save Changes button at bottom of screen

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Domain''' tab from the navigation bar at the top of the page.
#In the drop down, click the '''Register a New Domain''' link under the '''Renew Domain'''. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Continue''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration, Transfer, and Renewal Fees==
*'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''

*'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Unlocking_Domains_at_other_registrars_-_Video_Tutorials other registrars.]
#After unlocking the domain, make sure your contact information for the domain is up-to-date and that any WhoIS Privacy/Protection is temporarily turned off.
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.
#On the next page, click the ''''Click to Continue'''' link
#Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7-14 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in client account==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain (The wrench icon.).
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==How to use DNS/Domain Management==
*'''IMPORTANT:''' Domain Management is '''NOT''' necessary if you already have a Hosting Plan with us for this Domain. If you do, you'll want to modify your DNS inside of your [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#DNS_Editor WCP] or [https://documentation.cpanel.net/display/1148Docs/Advanced+DNS+Zone+Editor cPanel]
*To enable Registrar-level DNS Services for a domain, you will need to purchase our $10.00/year DNS Management Addon. You can do this by contacting the Sales or Support Department.

#Login to your Client Area: https://cp.hostek.com/
#Go to "Domains", and click on "My Domains"
#Click on the Wrench icon next to your domain.
#In the left-hand side menu click on "Nameservers":
#Switch your Nameservers to the following:
##ns1.systemdns.com
##ns2.systemdns.com
##ns3.systemdns.com
#In the left-hand side menu click on "DNS Management".
#Here you can Add and Manage your DNS Records and URL Redirections.
#Click on "Save Changes" once you're done with your modifications.

Here is an example: [[File:DNSManagement_example1.PNG|800px|]]

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==

#Log in to your Client Area here: https://cp.hostek.com/
*If you have or want to have Auto Renew Enabled for your domain, follow these steps:
*#Auto Renew will only work with a PayPal Subscription or a valid Credit Card on file. Auto Renew does not work with the normal PayPal Payment Method. Please see the below instructions on both options:
*#*PayPal Subscription:
*#*#Please refer to our [https://wiki.hostek.com/PayPal_Subcription_for_Hosting_Services PayPal Subscription Wiki] on how to check or setup this.
*#*#Double-check to see if you have Auto Renew Enabled. Here is our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki] on how to do this.
*#*#Wait for your Domain Renewal to be automatically renewed on its own.
*#*#Alternatively, you can manually pay for the invoice anyway. The invoice is generated 14 days before the Due Date.
*#*Credit Card:
*#*#Double-check that you have a valid Credit Card on file. Here is our [https://wiki.hostek.com/Client_Control_Panel#How_to_add_or_edit_your_credit_card_information Add and Edit Credit Card Wiki] on how to do this.
*#*#Double-check to see if you have Auto Renew Enabled. Here is our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki] on how to do this.
*#*#.#Wait for your Domain Renewal to be automatically renewed on its own.
*#*#Alternatively, you can manually pay for the invoice anyway. The invoice is generated 14 days before the Due Date.
*Follow these steps if you want to pay manually for your domain before the normal invoice is generated 14 days before the Due Date:
*#Click on Domain Registrations
*#Click on the Wrench icon--or "Manage Domain".
*#In the left-hand menu, click on "Renew".
*#Select the amount of years you would like to prepay for and then click "Add to Cart" and "Go to Checkout".
*#This will create an invoice which you will need to go and pay to have the domain renewed.
*#Click on "Billing" and select "My Invoices"
*#Click on the invoice that is regarding your Domain Renewal
*#Follow the prompts to finish the process.

===How to Disable Auto Renew for your Domain Registration===
First you'll need to log in to your Client Area(https://cp.hostek.com/) and review the notices below:
#If Auto Renew is disabled for a domain, you will need to manually renew the domain each time it is up for renewal, here is how:
##In your Client Area you will click on "Domains Registrations"
##Click on "My Domains"
##Click on the Wrench icon or "Manage Domain"
##In the left-hand menu, click on "Renew".
##Select the amount of years you would like to prepay for and then click "Add to Cart" and "Go to Checkout".
##This will create an invoice which you will need to go and pay to have the domain renewed.
##Click on "Billing" and select "My Invoices"
##Click on the invoice that is regarding your Domain Renewal
##Follow the prompts to finish the process.
#Once Auto Renew is Disabled an invoice will '''not''' generate for the domain and it will Expire.
#If you have disabled Auto Renew within 14 days of the Due Date and you would like to Renew the domain name, please follow the instructions below:
#*Re-Enabling Auto Renew won't take care of the domain in this situation, but you might consider turning it back on to help in the future. To do this, please see our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki].
##In your Client Area you will click on "Domains Registrations"
##Click on "My Domains"
##Click on the Wrench icon or "Manage Domain"
##In the left-hand menu, click on "Renew".
##Select the amount of years you would like to prepay for and then click "Add to Cart" and "Go to Checkout".
##This will create an invoice which you will need to go and pay to have the domain renewed.
##Click on "Billing" and select "My Invoices"
##Click on the invoice that is regarding your Domain Renewal
##Follow the prompts to finish the process.
*If you've read all of the notices and would still like to disable Auto Renew for your Domain Registration, please see our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki] to do this.

==Domain Redemption Period==
#If a domain expires it may still be maintained in the registration database for '''40 days''', which is known as the ''' Grace Period'''. The domain can be renewed in the Grace Period at the normal renewal price for your TLD.
#*During this time all services related to this domain (such as hosting or email) will not be available due to the domain being unavailable.
#After the Grace Period it will be deactivated and placed into the '''30-day Redemption Period'''.
#*If your domain is in the Redemption Period and you need to have it renewed. The price to get a Domain Name out of the redemption phase is '''$110.00 USD'''.
#*Here is our Shopping Link to pay for your domain's redemption cost: https://cp.hostek.com/cart.php?a=add&pid=444
#'''1-5 days''' after the Redemption Period ends, the domain should be available for '''Registration''' by the public.

==Domain Registration Information vs. Domain Hosting Information==
*Note: This '''mostly''' applies to those who have ordered their Registration through Hostek.com.
#Domain Registration Information and your Domain's Hosting Information are completely separate; and must be maintained two different ways.
#*Registration Information is kept at the Registrar level. Depending on your privacy settings, it is set up much like a Phone Book entry, in that it is Public Ownership Information. Available to lookup around the internet.
#* Your Hosting Information with Hostek.com is kept within our own secure Billing System.
#Here are the respective processes to update each:
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_to_edit_Domain_Registration_Contact_Details Registration Information]''' '''
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_To_Edit.2FChange_My_Contact_Details Hosting Information]''' '''

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]

File:DNSManagement example1.PNG

2017-01-27T22:38:44Z

Seanc:

Domain Registration and Domain Name Management

2017-01-26T22:31:01Z

Seanc: /* Renewing Your Domain Name */

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==Registrant contact information validation==
*Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar "OpenSRS" will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated.

==How to update your Contact Information for your domain registration==
#Log into your billing control panel at https://cp.hostek.com
#Click on Domains
#Click on My Domains
#Click on the Wrench icon to the right of the domain to update
#Click Contact Information on the left navigation
#Edit information and click Save Changes button at bottom of screen

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Domain''' tab from the navigation bar at the top of the page.
#In the drop down, click the '''Register a New Domain''' link under the '''Renew Domain'''. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Continue''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration, Transfer, and Renewal Fees==
*'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''

*'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Unlocking_Domains_at_other_registrars_-_Video_Tutorials other registrars.]
#After unlocking the domain, make sure your contact information for the domain is up-to-date and that any WhoIS Privacy/Protection is temporarily turned off.
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.
#On the next page, click the ''''Click to Continue'''' link
#Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7-14 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in client account==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain (The wrench icon.).
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==How to use DNS/Domain Management==
*'''IMPORTANT:''' Domain Management is '''NOT''' necessary if you already have a Hosting Plan with us for this Domain. If you do, you'll want to modify your DNS inside of your [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#DNS_Editor WCP] or [https://documentation.cpanel.net/display/1148Docs/Advanced+DNS+Zone+Editor cPanel]
*To enable Registrar-level DNS Services for a domain, you will need to purchase our $10.00/year DNS Management Addon. You can do this by contacting the Sales or Support Department.

#Login to your Client Area: https://cp.hostek.com/
#Go to "Domains", and click on "My Domains"
#Click on the Wrench icon next to your domain.
#In the left-hand side menu click on "Nameservers":
#Switch your Nameservers to the following:
##ns1.systemdns.com
##ns2.systemdns.com
##ns3.systemdns.com
#In the left-hand side menu click on "DNS Management".
#Here you can Add and Manage your DNS Records and URL Redirections.
#Click on "Save Changes" once you're done with your modifications.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==

#Log in to your Client Area here: https://cp.hostek.com/
*If you have or want to have Auto Renew Enabled for your domain, follow these steps:
*#Auto Renew will only work with a PayPal Subscription or a valid Credit Card on file. Auto Renew does not work with the normal PayPal Payment Method. Please see the below instructions on both options:
*#*PayPal Subscription:
*#*#Please refer to our [https://wiki.hostek.com/PayPal_Subcription_for_Hosting_Services PayPal Subscription Wiki] on how to check or setup this.
*#*#Double-check to see if you have Auto Renew Enabled. Here is our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki] on how to do this.
*#*#Wait for your Domain Renewal to be automatically renewed on its own.
*#*#Alternatively, you can manually pay for the invoice anyway. The invoice is generated 14 days before the Due Date.
*#*Credit Card:
*#*#Double-check that you have a valid Credit Card on file. Here is our [https://wiki.hostek.com/Client_Control_Panel#How_to_add_or_edit_your_credit_card_information Add and Edit Credit Card Wiki] on how to do this.
*#*#Double-check to see if you have Auto Renew Enabled. Here is our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki] on how to do this.
*#*#.#Wait for your Domain Renewal to be automatically renewed on its own.
*#*#Alternatively, you can manually pay for the invoice anyway. The invoice is generated 14 days before the Due Date.
*Follow these steps if you want to pay manually for your domain before the normal invoice is generated 14 days before the Due Date:
*#Click on Domain Registrations
*#Click on the Wrench icon--or "Manage Domain".
*#In the left-hand menu, click on "Renew".
*#Select the amount of years you would like to prepay for and then click "Add to Cart" and "Go to Checkout".
*#This will create an invoice which you will need to go and pay to have the domain renewed.
*#Click on "Billing" and select "My Invoices"
*#Click on the invoice that is regarding your Domain Renewal
*#Follow the prompts to finish the process.

===How to Disable Auto Renew for your Domain Registration===
First you'll need to log in to your Client Area(https://cp.hostek.com/) and review the notices below:
#If Auto Renew is disabled for a domain, you will need to manually renew the domain each time it is up for renewal, here is how:
##In your Client Area you will click on "Domains Registrations"
##Click on "My Domains"
##Click on the Wrench icon or "Manage Domain"
##In the left-hand menu, click on "Renew".
##Select the amount of years you would like to prepay for and then click "Add to Cart" and "Go to Checkout".
##This will create an invoice which you will need to go and pay to have the domain renewed.
##Click on "Billing" and select "My Invoices"
##Click on the invoice that is regarding your Domain Renewal
##Follow the prompts to finish the process.
#Once Auto Renew is Disabled an invoice will '''not''' generate for the domain and it will Expire.
#If you have disabled Auto Renew within 14 days of the Due Date and you would like to Renew the domain name, please follow the instructions below:
#*Re-Enabling Auto Renew won't take care of the domain in this situation, but you might consider turning it back on to help in the future. To do this, please see our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki].
##In your Client Area you will click on "Domains Registrations"
##Click on "My Domains"
##Click on the Wrench icon or "Manage Domain"
##In the left-hand menu, click on "Renew".
##Select the amount of years you would like to prepay for and then click "Add to Cart" and "Go to Checkout".
##This will create an invoice which you will need to go and pay to have the domain renewed.
##Click on "Billing" and select "My Invoices"
##Click on the invoice that is regarding your Domain Renewal
##Follow the prompts to finish the process.
*If you've read all of the notices and would still like to disable Auto Renew for your Domain Registration, please see our [https://wiki.hostek.com/Client_Control_Panel#How_to_Disable_Auto_Renew_.28or_Enable_Auto_Renew.29 Auto Renew Wiki] to do this.

==Domain Redemption Period==
#If a domain expires it may still be maintained in the registration database for '''40 days''', which is known as the ''' Grace Period'''. The domain can be renewed in the Grace Period at the normal renewal price for your TLD.
#*During this time all services related to this domain (such as hosting or email) will not be available due to the domain being unavailable.
#After the Grace Period it will be deactivated and placed into the '''30-day Redemption Period'''.
#*If your domain is in the Redemption Period and you need to have it renewed. The price to get a Domain Name out of the redemption phase is '''$110.00 USD'''.
#*Here is our Shopping Link to pay for your domain's redemption cost: https://cp.hostek.com/cart.php?a=add&pid=444
#'''1-5 days''' after the Redemption Period ends, the domain should be available for '''Registration''' by the public.

==Domain Registration Information vs. Domain Hosting Information==
*Note: This '''mostly''' applies to those who have ordered their Registration through Hostek.com.
#Domain Registration Information and your Domain's Hosting Information are completely separate; and must be maintained two different ways.
#*Registration Information is kept at the Registrar level. Depending on your privacy settings, it is set up much like a Phone Book entry, in that it is Public Ownership Information. Available to lookup around the internet.
#* Your Hosting Information with Hostek.com is kept within our own secure Billing System.
#Here are the respective processes to update each:
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_to_edit_Domain_Registration_Contact_Details Registration Information]''' '''
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_To_Edit.2FChange_My_Contact_Details Hosting Information]''' '''

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]

PayPal Subcription for Hosting Services

2017-01-26T21:44:58Z

Seanc:

__FORCETOC__

==Can I create a PayPal Subscription for my Hosting Services?==

Yes. You can setup a PayPal Subscription by viewing an invoice before it's due.

==I don't see the option to create the PayPal Subscription, why?==

If an invoice is Past Due, a PayPal Subscription can not be created for it. You will want to manually pay the Past Due Invoice and then add the PayPal Subscription when the next invoice is created, but before it is due.

Client Control Panel

2017-01-26T19:38:55Z

Seanc:

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click "'''Hello, Your Name!'''" drop down menu in the upper right hand corner, Click "'''Edit Account Detail'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click "'''Hello, Your Name!'''" drop down menu in the upper right hand corner, Click '''Contacts/Sub-Accounts'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Billing'''" tab in the Top upper middle left of the screen., then click the "'''Manage Credit Card'''".
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to change your billing password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Hello, Your Name'''" in the upper right hand corner, click "'''Change Password'''".
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.

==How to reset your billing password==
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Hello, Your Name'''" in the upper right hand corner, click '''Security Settings'''.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

Note - If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the WHOIS information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

== How to Disable Auto Renew (or Enable Auto Renew)==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and then "My Domains"
#Click on "Manage Domain" for the domain you would like to modify auto-renew settings
#Click on the "Auto Renew" tab
#The status of your Auto Renew setting will be displayed with a button to Enable/Disable auto-renew

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services''' or '''View Available Addons'''
#Find the desired service and click '''Order Now'''

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==How to edit Domain Registration Contact Details==
*If your domain is registered with us, these are steps to change your Domain Contact Details / WHOIS Information.
#Log in to the Client Area (here: https://cp.hostek.com/).
#Click on '''Domains'''.
#Select '''My Domains'''.
#On the right-side of the chosen Domain, you will want to click the '''Down-Arrow''' next to '''Manage Domain'''.
##If your domain is currently in a locked state, please move to the '''Registrar Lock''' tab, and click '''Disable Registrar Lock'''.
#Click '''Edit Contact Information'''.
#Make any changes that you wish.
#Click '''Save Changes''' at the bottom, to ensure that you've kept the differences.
*Note: If you encounter any errors in this process, please contact support and we'll provide you with alternate means. (https://support.hostek.com/ or email us at '''support@hostek.com''')

==Permissions for Sub-Accounts==
#To set permission and restrictions for Sub Accounts follow these steps:
#Log in to the (Billing) Control Panel, here: http://cp.hostek.com/.
#On the '''Home''' page, click '''Update Your Details'''.
#Click on the '''Contacts/Sub-Accounts''' tab.
#Tick '''Activate Sub-Account''' to configure as a sub-account with client area access.
#Tick the boxes next to the settings you would like applied.
#Now set a '''different password''' than the one you used to log in.

*Note: The '''Sub-Accounts''' are '''NOT''' intended for Resellers to set-up for their '''clients'''; these are '''intended''' for individuals like '''business partners''', or '''employees''' that need/should have administrative access.
*Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]][[Category:Client Area]][[Category:Billing Control Panel]]

SmarterStats-VPS

2017-01-26T15:39:23Z

Seanc: /* Getting Started */

__FORCETOC__

==Getting Started==
===Enable SmarterStats for a Domain===
To enable SmarterStats for a domain you will need to:
#Log in to WCP for the domain (https://wcp.ezhostingserver.com)
#Find the "Stats" button under the "Reporting and Applications" area.
#Click "Enable SmarterStats"
*After SmarterStats is enabled you will see the Site ID and Login URL, as well as an automatic login button.

===Access SmarterStats as server Administrator===
#Go to log in to the SmarterStats Admin area at: http://YOUR-SERVERS-IP-ADDRESS:9999
#You'll then use the same username and password to access SmarterMail as you would to access the server via RDP.
#*You will need to log in as "admin" using the password provided in the welcome email.
#*You do not need to enter Site ID when logging in as admin.

==SmarterStats Issues==

List of known solutions to common SmarterStats issues.

===(VPS ONLY) SmarterStats not showing any website statistics===

If your SmarterStats isn't showing any website statistics, please follow these steps to reprocess the logs:
#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#In the "Sites" section, search for the domain.
#Right-click on the domain and choose the "Reprocess Log Files".
#This will usually take a few hours, you'll want to intermittently check back.

===(VPS ONLY) Smarterstats not processing logs===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

===(VPS ONLY) Secure Link Broken Issue===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Windows-VPS]]

Smarterstats

2017-01-26T15:39:14Z

Seanc:

SmarterStats-VPS

2017-01-26T15:38:46Z

Seanc:

__FORCETOC__

==Getting Started==
===Enable SmarterStats for a Domain===
To enable SmarterStats for a domain you will need to:
#Log in to WCP for the domain (https://wcp.ezhostingserver.com)
#Find the "Stats" button under the "Reporting and Applications" area.
#Click"Enable SmarterStats"
*After SmarterStats is enabled you will see the Site ID and Login URL, as well as an automatic login button.

===Access SmarterStats as server Administrator===
#Go to log in to the SmarterStats Admin area at: http://YOUR-SERVERS-IP-ADDRESS:9999
#You'll then use the same username and password to access SmarterMail as you would to access the server via RDP.
#*You will need to log in as "admin" using the password provided in the welcome email.
#*You do not need to enter Site ID when logging in as admin.

==SmarterStats Issues==

List of known solutions to common SmarterStats issues.

===(VPS ONLY) SmarterStats not showing any website statistics===

If your SmarterStats isn't showing any website statistics, please follow these steps to reprocess the logs:
#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#In the "Sites" section, search for the domain.
#Right-click on the domain and choose the "Reprocess Log Files".
#This will usually take a few hours, you'll want to intermittently check back.

===(VPS ONLY) Smarterstats not processing logs===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

===(VPS ONLY) Secure Link Broken Issue===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Windows-VPS]]

Smarterstats

2017-01-26T15:17:16Z

Seanc: /* SmarterStats Issues */

__FORCETOC__

==How to Exclude an IP from SmarterStats==

#Log in as a site administrator.
#Click the settings icon.
#Expand the Site Settings folder.
#Click General Settings.
#Click the Import Filtering tab.
#Click the Add menu in the content pane toolbar and click Import Filter.
#In the Type field, select Exclude an IP address.
#In the IP Address field, type in the IP address to be excluded from statistics.
#Click OK.
#Click Save.

==SmarterStats Issues==

List of known solutions to common SmarterStats issues.

===(VPS ONLY) SmarterStats not showing any website statistics===

If your SmarterStats isn't showing any website statistics, please follow these steps to reprocess the logs:
#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#In the "Sites" section, search for the domain.
#Right-click on the domain and choose the "Reprocess Log Files".
#This will usually take a few hours, you'll want to intermittently check back.

===(VPS ONLY) Smarterstats not processing logs===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

===(VPS ONLY) Secure Link Broken Issue===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

[[Category:Tutorials]][[Category: SmarterStats]]

Smarterstats

2017-01-25T23:13:05Z

Seanc:

__FORCETOC__

==How to Exclude an IP from SmarterStats==

#Log in as a site administrator.
#Click the settings icon.
#Expand the Site Settings folder.
#Click General Settings.
#Click the Import Filtering tab.
#Click the Add menu in the content pane toolbar and click Import Filter.
#In the Type field, select Exclude an IP address.
#In the IP Address field, type in the IP address to be excluded from statistics.
#Click OK.
#Click Save.

==SmarterStats Issues==

List of known solutions to common SmarterStats issues.

===SmarterStats not showing any website statistics===

If your SmarterStats isn't showing any website statistics, please follow these steps to reprocess the logs:
#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#In the "Sites" section, search for the domain.
#Right-click on the domain and choose the "Reprocess Log Files".
#This will usually take a few hours, you'll want to intermittently check back.

===Smarterstats not processing logs===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

===Secure Link Broken Issue===

#Log in to the SmarterStats Admin area. (e.g. http://YOUR-SERVERS-IP-ADDRESS:9999)
#Go to the Service folder of the install path of SmarterStats (default C:\Program Files\SmarterTools\SmarterStats\Service for 32 bit or C:\Program Files (x86)\SmarterTools\SmarterStats\Service for 64 bit machines)
#Right-click on the ResetSecureLink.bat file and choose Run As Administrator.
#A window will open up letting you know the issue has been resolved. Click Close.

[[Category:Tutorials]][[Category: SmarterStats]]

WCP (Windows based Control Panel)

2017-01-25T17:49:39Z

Seanc: /* Password Protect Folders */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:Lucee]]
==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.
*Please note that there is currently a limit of 3 users per site.

==ASP.net Settings==
#Log in to WCP. (e.g. https://wcp.ezhostingserver.com/)
#Under the "Website Settings" area in WCP, you'll click on "ASP.net Settings" button.
#*If you have any Subdomains, you'll click on the "Configuration" button next to the site you wish to view/modify the ASP.net settings of.
#Make your changes and click "Save".

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.
[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*A SRV Record is a "'''S'''er'''v'''ice '''R'''ecord". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====
#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

===Grant additional WCP control panel access for VPS===

Review this wiki article to [https://wiki.hostek.com/Grant_additional_WCP_control_panel_login_access_for_VPS Grant additional user access to vps].

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

WCP (Windows based Control Panel)

2017-01-25T17:47:01Z

Seanc:

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:Lucee]]
==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.

==ASP.net Settings==
#Log in to WCP. (e.g. https://wcp.ezhostingserver.com/)
#Under the "Website Settings" area in WCP, you'll click on "ASP.net Settings" button.
#*If you have any Subdomains, you'll click on the "Configuration" button next to the site you wish to view/modify the ASP.net settings of.
#Make your changes and click "Save".

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.
[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*A SRV Record is a "'''S'''er'''v'''ice '''R'''ecord". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====
#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

===Grant additional WCP control panel access for VPS===

Review this wiki article to [https://wiki.hostek.com/Grant_additional_WCP_control_panel_login_access_for_VPS Grant additional user access to vps].

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

CPanel

2017-01-24T18:05:25Z

Seanc: /* How to Reset your cPanel Password */

{{DISPLAYTITLE:cPanel}}

==cPanel Help==
===cPanel Documentation===
*The link below will send you to the cPanel Documentation, this will familiarize you with the interface and it's functions:
#https://documentation.cpanel.net/display/ALD/cPanel+User+Documentation
#For a different version of cPanel, please see this page: https://documentation.cpanel.net/pages/viewpage.action?pageId=1507796
===cPanel Video Tutorials===
*The link below will send you to our SmarterMail Video Tutorials Wiki:
#https://wiki.hostek.com/CPanel_Tutorials#cPanel
===Helpful Links===
*This link will take you to our Shared SSL Wiki:
#https://wiki.hostek.com/Shared_SSL#Linux_cPanel_Customers
*This link will take you to our Default Document Wiki:
#https://wiki.hostek.com/Default_document#Changing_the_Default_Document_in_Linux_cPanel
*This link will take you to our MIME Types Wiki:
#https://wiki.hostek.com/Mime_types#Adding_MIME_Types_in_Linux_cPanel
===cPanel Demo===
*Here is a link to our cPanel Demo for you to test and see if you like cPanel:
#https://cp4.hostek.com:2083/login?user=demouser&pass=DemoPassword1$

==cPanel Basics==
===How to Reset your cPanel Password===
#Log in to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#If you don't recall your current password please see the options below:
##If your browser has automatically logged you into your cPanel, you should be able to retrieve the password that your browser is using. Our [https://wiki.hostek.com/Web_Browser_Saved_Password_Retrieval Web Browser Saved Password Retrieval] Wiki has all the details.
##If you still know your cPanel Username and have access to the email address associated with your cPanel User, make sure you're on the cPanel Login page and click the '''Reset Password''' link.
##Please contact support at https://support.hostek.com or via email to support@hostek.com to reset your password.
#Locate and click on the '''drop-down menu''' next to the "Logout" button.
#Click on '''Password & Security'''
#Type in your existing password into the "Old Password" box
#*If you don't recall your current password please see the options below:
##If your browser has automatically logged you into your cPanel, you should be able to retrieve the password that your browser is using. Our [https://wiki.hostek.com/Web_Browser_Saved_Password_Retrieval Web Browser Saved Password Retrieval] Wiki has all the details.
##If you still know your cPanel Username and have access to the email address associated with your cPanel User, you can go back to the cPanel Login page and click the '''Reset Password''' link.
##Please contact support at https://support.hostek.com or via email to support@hostek.com to reset your password.
#Type in a new strong password into the "New Password" box
#Click on the '''Change your password now!''' button

==Advanced DNS Zone Editor==
*'''Important:''' When a Domain is added to cPanel all DNS records are automatically generated for that domain in our system(in most cases).
#First you must Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor''', which will take you to the DNS Records in our system.

===Add a Record===
*To add a new DNS Record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Select any record type, here are some definitions:
#*Type: '''A Record''':
#**This record maps hostnames to IP(IPv4) Addresses. A records are essential because they allow DNS servers to identify and locate your website and its various services on the Internet. Without appropriate A records, your visitors cannot access your website, FTP site, or email accounts.
#**Remember cPanel configures your DNS records so that visitors can resolve your website and its services, such as FTP and email.
#**Only add A Records when you add a service that cPanel & WHM or your service provider does not provide.
#*Type: '''AAAA Record''':
#**This record maps hostnames to IPv6 addresses.
#*Type: '''CNAME Record''':
#**This record creates an alias for another domain name, which DNS looks up. This is useful, for example, if you point multiple CNAME records to a single A record in order to simplify DNS maintenance.
#**'''Note:''' You cannot point a CNAME record at an IP address.
#*Type: '''SRV''':
#*This record provides information about available services on specific ports on your server.
#**'''Note:''' The SRV record must point at a hostname with an A (or AAAA) record. You cannot point an SRV record at a CNAME record.
#*Type: '''TXT''':
#*This record contains text information for various services to read. For example, TXT records can specify data for the SPF (Sender Policy Framework) or DKIM (Domain Keys Mail Identifier) email authentication systems.
#Enter the appropriate information for the record type that you select.
#Click '''Add Record'''.

===Edit a Record===
*To edit a record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Click Edit next to the record that you wish to edit.
#Change the information in the text boxes as necessary.
#Click Edit Record to save your changes, or click Cancel to discard them.

===Delete a Record===
*To delete a record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Click Delete next to the record that you wish to remove.
#Click Delete.

==MX Entry/Record Management==
*This feature allows you to route a domain's incoming mail to a specific server by modifying your MX Records/MX Entries.

===Configure Email Routing===
*'''Warning:''' Misconfigured MX entries can completely disable your ability to receive mail.
*To change how your server routes mail for a [your] domain, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
#Select the desired domain from the menu.
#Select one of the following options under Email Routing:
#*'''Automatically Detect Configuration''': The server uses the current MX record or records for the domain to select the appropriate configuration from the list below.
#*'''Local Mail Exchanger''': The domain accepts mail even if an MX record with higher priority exists. The server routes mail to both domains when this happens.
#**'''Note:''' Choose this option if your server uses smart hosts or another gateway service to filter mail.
#*'''Backup Mail Exchanger''': The domain acts as a backup mail exchanger and holds mail in the queue if the primary exchanger is offline.
#**'''Note:''' Configure the primary MX entry to point to the appropriate exchanger.
#*'''Remote Mail Exchanger''': The domain does not accept mail. Instead, it sends it to the primary mail exchanger.
#**'''Note:''' Configure the primary MX entry to point to the appropriate exchanger.
#Click Change.

===Add a New MX Entry===
*To add a new MX entry to the domain, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
#Under the Add a New Record section, enter the priority of the new MX entry in the Priority text box.
#**'''Remember:''' Lower values denote higher priority. The highest priority is 0.
#**The primary mail server or servers (those with the lowest priority values) receives mail that is sent to your domain.
#**Backup, or secondary, mail servers (those with higher priority values) are for backup or other purposes.
#**If you assign the same priority value to multiple mail servers (and needs this level of mail server) the system distributes mail to those servers randomly.
#In the Destination text box, enter the hostname of the new mail exchanger.
#**'''Important:''' You must specify a fully qualified domain name (FQDN). You cannot specify an IP address here.
#Click Add New Record.

===Delete a MX Entry===
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
*To delete an MX entry, perform the following:
#Click Delete next to the appropriate MX entry in the MX Records list.
#Click Delete to confirm.

===Edit an MX Entry===
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
*To edit an MX entry, perform the following:
#Click Edit next to the appropriate MX entry in the MX Records list.
#Change the Priority or Destination as desired.
#Click Edit to confirm.

==cPanel File Permissions==
{| class="wikitable floatright" border="1" cellpadding="4" cellspacing="0" style="margin: 1em 1em 1em 0; background: #f9f9f9; border: 1px #aaa solid; border-collapse: collapse;"
| colspan="2" style="text-align:center;" | '''User, Group, and World, Permissions'''
|-
| style="background-color: lightgrey; text-align:center;" | Permission
| style="text-align:center; background-color: lightgrey;" | Description
|-
|style="text-align:center" | 0
|style="text-align:center" | No Permission
|-
|style="text-align:center" | 1
|style="text-align:center" | X
|-
|style="text-align:center" | 2
|style="text-align:center" | W
|-
|style="text-align:center" | 3
|style="text-align:center" | WX
|-
|style="text-align:center" | 4
|style="text-align:center" | R
|-
|style="text-align:center" | 5
|style="text-align:center" | RX
|-
|style="text-align:center" | 6
|style="text-align:center" | RW
|-
|style="text-align:center" | 7
|style="text-align:center" | RWX
|-
|}
{| class="wikitable" align="right" border="1" cellpadding="4" cellspacing="0" style="margin: 1em 1em 1em 0; background: #f9f9f9; border: 1px #aaa solid; border-collapse: collapse;"
| colspan="2" style="text-align:center;" | '''Permissions breakdown'''
|-
| style="background-color: lightgrey; text-align:center;" | Permission
| style="text-align:center; background-color: lightgrey;" | Description
|-
|style="text-align:center" | R
|style="text-align:center" | Read
|-
|style="text-align:center" | W
|style="text-align:center" | Write
|-
|style="text-align:center" | X
|style="text-align:center" | Execute
|}
*There are 2 methods used when adjusting file/folder permissions.
#Login to the File Manager in cPanel
##When you have selected a file or folder click the '''key icon''' at the top to change the permissions.
#Use a FTP client to connect to the server
##Select the file and choose the change permission option.
##If an option is not listed right click the file and select file permissions.
*The the right you will see a breakdown of the Permissions:
*Default file and folder permissions:
#'''Files:''' 644
#'''Folders:''' 755

==cPanel Webmail==

===Accessing Webmail===
#Log in to '''cPanel''' (i.e. '''<nowiki>http://www.yourdomain.com/webmail/</nowiki>''')
#Click on '''Webmail'''.
#Click on '''Go to Webmail Login'''.
#Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''
#For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.
#From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
*'''Note:''' You do not have to login to cPanel in order to access your Webmail.

===Creating Folders and Sub-folders===
#While in the '''Options''' menu, Click on '''Folders'''.
#Place the desired name into the '''box''' below the '''Create a Folder''' title.
#If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.
#Click on '''Create'''.
#In order to see the new folder listed, Click on '''Refresh Folder List'''.
*'''Note:''' You can create as many folders as you need.

===Adding an Entry to the Address Book===
#While in the '''Options''' menu, Click on '''Addresses'''.
#All of the fields are required, except for the 'Additional Information' box.
#Click '''Add Address'''

===Composing Email===
#While in the '''Options''' menu, Click on '''Compose'''.
#To select a Email Address from your Address Book, click on '''Addresses'''
#You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.
#Click on '''Use Addresses'''.
#Next, fill out your '''Subject''' and the body of the message.
#You can also send an attachment, just '''Scroll Down''' to the bottom of the page.
#Beside the '''Attach''' box, Click on '''Browse'''.
#Choose the file.
#Click on '''Add'''
#To complete everything, Click on '''Send''' on the bottom of the page.

===Deleting and Moving Mail===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-webmail.html here]
#From your '''Inbox'''
#Tick the box next to the email(s) of choice.
#To trash your Email(s) Click on '''Delete'''.
#To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.
#Click on '''Move'''

===Create an Email Account in cPanel===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-popemail.html here]
#Login to cPanel.
#Click on '''Email Accounts'''.
#There will already be a '''Default Email Account''' listed.
#Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.
#Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.
#You can set the '''Mailbox Quota Limit''' if you wish.
#Click on '''Create'''
#Click on '''No''' (This can be done later.)
*From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.

===Create a Default (Catchall) Email Address in cPanel===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-catchall.html here]
*Logging in to cPanel.
#Click on '''Default Address'''.
#Enter the desired email address in the '''Forward to Email Address''' box.
#Now Click on '''Change'''.
*'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.

==How to Manage Apache SpamAssassin Settings==

===Whitelisting an Email Address===
#Login to your cPanel
#Click on "Apache SpamAssassin™" in the Email section
#If SpamAssassin doesn't show as Enabled here on this page, click on "Enable Apache SpamAssassin™" button.
#Click on the "Apache SpamAssassin™ Configuration" button
#Put the Email Address in the "whitelist_from" box
#Click the "Save" button

===Blacklisting an Email Address===
#Login to your cPanel
#Click on "Apache SpamAssassin™" in the Email section
#If SpamAssassin doesn't show as Enabled here on this page, click on "Enable Apache SpamAssassin™" button.
#Click on the "Apache SpamAssassin™ Configuration" button
#Put the Email Address in the "blacklist_from" box
#Click the "Save" button

==cPanel Mailing Lists==

===How to Create a Mailing List===
#In your cPanel account click on '''Mailing Lists''' under the '''Mail''' section.
#Type in your '''List Name''' in the text box.
#Type a secure but memorable Pass-phrase in the '''Password''' field.
#Confirm the password in the '''Password (Again)''' field.
#Then click on '''Add Mailing List'''.

===How to Reset the Mailing List Password===
#In your cPanel account click '''Mailing Lists''' under the '''Mail''' section.
#Under the '''Functions''' area click on '''Change Password'''for your Mailing List.
#Type a secure but memorable pass-phrase in the '''Password''' field .
#Re-type to confirm the password in the '''Password (Again)''' field.
#Then click on the '''Change Password''' tab which will reset your password.
*'''Note:''' You may also generate/use a Random Password by clicking on '''Password Generator''' and then copy and pasting it into both password text boxes.

==Forwarding==
===How to add an Email-level Forwarder===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.
*Note - You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===How to add a Domain-level Forwarder===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

==How to view the Access Logs==
#Login to cPanel
#In the '''"Logs"''' section, click on '''"Raw Access Logs"'''
#Click on the link for the log file you want to download
#Unzip the '''.gz''' with a program such as 7zip
#Open the file with notepad or your favorite text editing program

==How to find the publishing folder==
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Linux/cPanel plans use the folder "public_html" as the publishing folder.
#You can confirm this by viewing the '''"Stats"''' section in your cPanel.

==cPanel Errors==
===Error Handling===
*The link below will send you to our Error Handling Wiki:
#https://wiki.hostek.com/Error_Handling#cPanel
===Excessive 404 errors causing IP address to be blocked===
*On our shared Linux cPanel servers, generating excessive "''404: File does not exist''" errors will result in the IP address of the visitor generating the errors to get temporarily blocked.
*The purpose for this temporary block is for performance and manageability of the server and your site.
*Consider this: Assume that one visitor generates the full number of ''404: File does not exist'' errors within a few minutes minutes and the site in question has 100 visitors over the course of the day. That is 20,000 errors in one day getting logged. So over the course of a month that is over 600,000 additional errors for the site being logged. With no restrictions, a busy site with bad code generating multiple 404 errors could very well generate millions of errors being logged in a very short amount of time. Now multiply that by the number of sites on the server. As you can imagine, this can quickly cause the server error log to swell to an unmanageable size.

===Common Errors===
*This wiki goes over known cPanel errors that appear often and provides fixes and/or workarounds for them.
<pre> Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.</pre>
*This is caused by the VPS not being able to lookup whois info for the domain.
*A work around:
#Log in to WHM.
#Select Server Configuration.
#Select Tweak Settings.
#Select the Domains tab.
#Change the setting for Allow unregistered domains.
#Click Save.

==AwStats==
AwStats is a software that displays website traffic statistic. AwStats includes statistical information for monthly, daily, and hourly averages in easy to read graphs and tables.

===How To Access and Use===
#First, access your cPanel. If you are unsure of how to access your cPanel, first consult your Account Welcome E-mail. If you no longer have the Account Welcome e-mail or are unsure of the correct credentials, submit a ticket at https://support.hostek.com for assistance.
#Next, find the AwStats button under Metrics. You will now see your domain with an hourglass View icon next to it. If you have multiple domains, you may see multiple domains to select.
#Once you select the hourglass View icon next to your domain, you will be redirected to AwStats.

*After being redirect to AwStats, you see will many options on the left. Under 'When', you can choose to see statistical information for the entire month, each day with the month, each day of the week, and even each hour during the day.

*Under 'Who', you can see the location (by IP) of visitors who have accessed your website, Hosts, Authenticated users, and Robots (bots) who have accessed your website.

*Under 'Navigation', AwStats provides information on how long visitors stayed on your site, types of files requested, downloads from your site, most popular URL's, the operating system of visitors, and browsers used by visitors.

*Next, the 'Referrers' section shows what websites your visitors were referred from, if any.

*Last, under the 'Others' section you are able to view HTTP status codes thrown by visitor. You can see the wiki at https://wiki.hostek.com/HTTP_Errors for more status code information.

[[Category:VPS]]
[[Category:Control Panels]]
[[Category:cPanel]]
[[Category:Linux-VPS]]
[[Category:VPS]]
[[Category:cPanel]]
[[Category:Misc-Email]]
[[Category:cPanel-Mail]]
[[Category:Linux-VPS]]
[[Category:cPanel-VPS]]
[[Category:WHM]]
[[Category:Reseller]]
[[Category:Lucee]]
[[Category:Railo]]
[[Category:Email]]
[[Category:Tutorials]]

CPanel

2017-01-24T18:03:40Z

Seanc: /* How to Reset your cPanel Password */

{{DISPLAYTITLE:cPanel}}

==cPanel Help==
===cPanel Documentation===
*The link below will send you to the cPanel Documentation, this will familiarize you with the interface and it's functions:
#https://documentation.cpanel.net/display/ALD/cPanel+User+Documentation
#For a different version of cPanel, please see this page: https://documentation.cpanel.net/pages/viewpage.action?pageId=1507796
===cPanel Video Tutorials===
*The link below will send you to our SmarterMail Video Tutorials Wiki:
#https://wiki.hostek.com/CPanel_Tutorials#cPanel
===Helpful Links===
*This link will take you to our Shared SSL Wiki:
#https://wiki.hostek.com/Shared_SSL#Linux_cPanel_Customers
*This link will take you to our Default Document Wiki:
#https://wiki.hostek.com/Default_document#Changing_the_Default_Document_in_Linux_cPanel
*This link will take you to our MIME Types Wiki:
#https://wiki.hostek.com/Mime_types#Adding_MIME_Types_in_Linux_cPanel
===cPanel Demo===
*Here is a link to our cPanel Demo for you to test and see if you like cPanel:
#https://cp4.hostek.com:2083/login?user=demouser&pass=DemoPassword1$

==cPanel Basics==
===How to Reset your cPanel Password===
#Log in to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#If you don't recall your current password please see the options below:
##If your browser has automatically logged you into your cPanel, you should be able to retrieve the password that your browser is using. Our [https://wiki.hostek.com/Web_Browser_Saved_Password_Retrieval Web Browser Saved Password Retrieval] Wiki has all the details.
##If you still know your cPanel Username and have access to the email address associated with your cPanel User, make sure you're on the cPanel Login page and click the '''Reset Password''' link.
##Please contact support at support.hostek.com or via email to support@hostek.com to reset your password.
#Locate and click on the '''drop-down menu''' next to the "Logout" button.
#Click on '''Password & Security'''
#Type in your existing password into the "Old Password" box
#*If you don't recall your current password please see the options below:
##If your browser has automatically logged you into your cPanel, you should be able to retrieve the password that your browser is using. Our [https://wiki.hostek.com/Web_Browser_Saved_Password_Retrieval Web Browser Saved Password Retrieval] Wiki has all the details.
##If you still know your cPanel Username and have access to the email address associated with your cPanel User, you can go back to the cPanel Login page and click the '''Reset Password''' link.
##Please contact support at support.hostek.com or via email to support@hostek.com to reset your password.
#Type in a new strong password into the "New Password" box
#Click on the '''Change your password now!''' button

==Advanced DNS Zone Editor==
*'''Important:''' When a Domain is added to cPanel all DNS records are automatically generated for that domain in our system(in most cases).
#First you must Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor''', which will take you to the DNS Records in our system.

===Add a Record===
*To add a new DNS Record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Select any record type, here are some definitions:
#*Type: '''A Record''':
#**This record maps hostnames to IP(IPv4) Addresses. A records are essential because they allow DNS servers to identify and locate your website and its various services on the Internet. Without appropriate A records, your visitors cannot access your website, FTP site, or email accounts.
#**Remember cPanel configures your DNS records so that visitors can resolve your website and its services, such as FTP and email.
#**Only add A Records when you add a service that cPanel & WHM or your service provider does not provide.
#*Type: '''AAAA Record''':
#**This record maps hostnames to IPv6 addresses.
#*Type: '''CNAME Record''':
#**This record creates an alias for another domain name, which DNS looks up. This is useful, for example, if you point multiple CNAME records to a single A record in order to simplify DNS maintenance.
#**'''Note:''' You cannot point a CNAME record at an IP address.
#*Type: '''SRV''':
#*This record provides information about available services on specific ports on your server.
#**'''Note:''' The SRV record must point at a hostname with an A (or AAAA) record. You cannot point an SRV record at a CNAME record.
#*Type: '''TXT''':
#*This record contains text information for various services to read. For example, TXT records can specify data for the SPF (Sender Policy Framework) or DKIM (Domain Keys Mail Identifier) email authentication systems.
#Enter the appropriate information for the record type that you select.
#Click '''Add Record'''.

===Edit a Record===
*To edit a record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Click Edit next to the record that you wish to edit.
#Change the information in the text boxes as necessary.
#Click Edit Record to save your changes, or click Cancel to discard them.

===Delete a Record===
*To delete a record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Click Delete next to the record that you wish to remove.
#Click Delete.

==MX Entry/Record Management==
*This feature allows you to route a domain's incoming mail to a specific server by modifying your MX Records/MX Entries.

===Configure Email Routing===
*'''Warning:''' Misconfigured MX entries can completely disable your ability to receive mail.
*To change how your server routes mail for a [your] domain, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
#Select the desired domain from the menu.
#Select one of the following options under Email Routing:
#*'''Automatically Detect Configuration''': The server uses the current MX record or records for the domain to select the appropriate configuration from the list below.
#*'''Local Mail Exchanger''': The domain accepts mail even if an MX record with higher priority exists. The server routes mail to both domains when this happens.
#**'''Note:''' Choose this option if your server uses smart hosts or another gateway service to filter mail.
#*'''Backup Mail Exchanger''': The domain acts as a backup mail exchanger and holds mail in the queue if the primary exchanger is offline.
#**'''Note:''' Configure the primary MX entry to point to the appropriate exchanger.
#*'''Remote Mail Exchanger''': The domain does not accept mail. Instead, it sends it to the primary mail exchanger.
#**'''Note:''' Configure the primary MX entry to point to the appropriate exchanger.
#Click Change.

===Add a New MX Entry===
*To add a new MX entry to the domain, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
#Under the Add a New Record section, enter the priority of the new MX entry in the Priority text box.
#**'''Remember:''' Lower values denote higher priority. The highest priority is 0.
#**The primary mail server or servers (those with the lowest priority values) receives mail that is sent to your domain.
#**Backup, or secondary, mail servers (those with higher priority values) are for backup or other purposes.
#**If you assign the same priority value to multiple mail servers (and needs this level of mail server) the system distributes mail to those servers randomly.
#In the Destination text box, enter the hostname of the new mail exchanger.
#**'''Important:''' You must specify a fully qualified domain name (FQDN). You cannot specify an IP address here.
#Click Add New Record.

===Delete a MX Entry===
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
*To delete an MX entry, perform the following:
#Click Delete next to the appropriate MX entry in the MX Records list.
#Click Delete to confirm.

===Edit an MX Entry===
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
*To edit an MX entry, perform the following:
#Click Edit next to the appropriate MX entry in the MX Records list.
#Change the Priority or Destination as desired.
#Click Edit to confirm.

==cPanel File Permissions==
{| class="wikitable floatright" border="1" cellpadding="4" cellspacing="0" style="margin: 1em 1em 1em 0; background: #f9f9f9; border: 1px #aaa solid; border-collapse: collapse;"
| colspan="2" style="text-align:center;" | '''User, Group, and World, Permissions'''
|-
| style="background-color: lightgrey; text-align:center;" | Permission
| style="text-align:center; background-color: lightgrey;" | Description
|-
|style="text-align:center" | 0
|style="text-align:center" | No Permission
|-
|style="text-align:center" | 1
|style="text-align:center" | X
|-
|style="text-align:center" | 2
|style="text-align:center" | W
|-
|style="text-align:center" | 3
|style="text-align:center" | WX
|-
|style="text-align:center" | 4
|style="text-align:center" | R
|-
|style="text-align:center" | 5
|style="text-align:center" | RX
|-
|style="text-align:center" | 6
|style="text-align:center" | RW
|-
|style="text-align:center" | 7
|style="text-align:center" | RWX
|-
|}
{| class="wikitable" align="right" border="1" cellpadding="4" cellspacing="0" style="margin: 1em 1em 1em 0; background: #f9f9f9; border: 1px #aaa solid; border-collapse: collapse;"
| colspan="2" style="text-align:center;" | '''Permissions breakdown'''
|-
| style="background-color: lightgrey; text-align:center;" | Permission
| style="text-align:center; background-color: lightgrey;" | Description
|-
|style="text-align:center" | R
|style="text-align:center" | Read
|-
|style="text-align:center" | W
|style="text-align:center" | Write
|-
|style="text-align:center" | X
|style="text-align:center" | Execute
|}
*There are 2 methods used when adjusting file/folder permissions.
#Login to the File Manager in cPanel
##When you have selected a file or folder click the '''key icon''' at the top to change the permissions.
#Use a FTP client to connect to the server
##Select the file and choose the change permission option.
##If an option is not listed right click the file and select file permissions.
*The the right you will see a breakdown of the Permissions:
*Default file and folder permissions:
#'''Files:''' 644
#'''Folders:''' 755

==cPanel Webmail==

===Accessing Webmail===
#Log in to '''cPanel''' (i.e. '''<nowiki>http://www.yourdomain.com/webmail/</nowiki>''')
#Click on '''Webmail'''.
#Click on '''Go to Webmail Login'''.
#Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''
#For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.
#From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
*'''Note:''' You do not have to login to cPanel in order to access your Webmail.

===Creating Folders and Sub-folders===
#While in the '''Options''' menu, Click on '''Folders'''.
#Place the desired name into the '''box''' below the '''Create a Folder''' title.
#If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.
#Click on '''Create'''.
#In order to see the new folder listed, Click on '''Refresh Folder List'''.
*'''Note:''' You can create as many folders as you need.

===Adding an Entry to the Address Book===
#While in the '''Options''' menu, Click on '''Addresses'''.
#All of the fields are required, except for the 'Additional Information' box.
#Click '''Add Address'''

===Composing Email===
#While in the '''Options''' menu, Click on '''Compose'''.
#To select a Email Address from your Address Book, click on '''Addresses'''
#You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.
#Click on '''Use Addresses'''.
#Next, fill out your '''Subject''' and the body of the message.
#You can also send an attachment, just '''Scroll Down''' to the bottom of the page.
#Beside the '''Attach''' box, Click on '''Browse'''.
#Choose the file.
#Click on '''Add'''
#To complete everything, Click on '''Send''' on the bottom of the page.

===Deleting and Moving Mail===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-webmail.html here]
#From your '''Inbox'''
#Tick the box next to the email(s) of choice.
#To trash your Email(s) Click on '''Delete'''.
#To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.
#Click on '''Move'''

===Create an Email Account in cPanel===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-popemail.html here]
#Login to cPanel.
#Click on '''Email Accounts'''.
#There will already be a '''Default Email Account''' listed.
#Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.
#Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.
#You can set the '''Mailbox Quota Limit''' if you wish.
#Click on '''Create'''
#Click on '''No''' (This can be done later.)
*From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.

===Create a Default (Catchall) Email Address in cPanel===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-catchall.html here]
*Logging in to cPanel.
#Click on '''Default Address'''.
#Enter the desired email address in the '''Forward to Email Address''' box.
#Now Click on '''Change'''.
*'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.

==How to Manage Apache SpamAssassin Settings==

===Whitelisting an Email Address===
#Login to your cPanel
#Click on "Apache SpamAssassin™" in the Email section
#If SpamAssassin doesn't show as Enabled here on this page, click on "Enable Apache SpamAssassin™" button.
#Click on the "Apache SpamAssassin™ Configuration" button
#Put the Email Address in the "whitelist_from" box
#Click the "Save" button

===Blacklisting an Email Address===
#Login to your cPanel
#Click on "Apache SpamAssassin™" in the Email section
#If SpamAssassin doesn't show as Enabled here on this page, click on "Enable Apache SpamAssassin™" button.
#Click on the "Apache SpamAssassin™ Configuration" button
#Put the Email Address in the "blacklist_from" box
#Click the "Save" button

==cPanel Mailing Lists==

===How to Create a Mailing List===
#In your cPanel account click on '''Mailing Lists''' under the '''Mail''' section.
#Type in your '''List Name''' in the text box.
#Type a secure but memorable Pass-phrase in the '''Password''' field.
#Confirm the password in the '''Password (Again)''' field.
#Then click on '''Add Mailing List'''.

===How to Reset the Mailing List Password===
#In your cPanel account click '''Mailing Lists''' under the '''Mail''' section.
#Under the '''Functions''' area click on '''Change Password'''for your Mailing List.
#Type a secure but memorable pass-phrase in the '''Password''' field .
#Re-type to confirm the password in the '''Password (Again)''' field.
#Then click on the '''Change Password''' tab which will reset your password.
*'''Note:''' You may also generate/use a Random Password by clicking on '''Password Generator''' and then copy and pasting it into both password text boxes.

==Forwarding==
===How to add an Email-level Forwarder===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.
*Note - You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===How to add a Domain-level Forwarder===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

==How to view the Access Logs==
#Login to cPanel
#In the '''"Logs"''' section, click on '''"Raw Access Logs"'''
#Click on the link for the log file you want to download
#Unzip the '''.gz''' with a program such as 7zip
#Open the file with notepad or your favorite text editing program

==How to find the publishing folder==
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Linux/cPanel plans use the folder "public_html" as the publishing folder.
#You can confirm this by viewing the '''"Stats"''' section in your cPanel.

==cPanel Errors==
===Error Handling===
*The link below will send you to our Error Handling Wiki:
#https://wiki.hostek.com/Error_Handling#cPanel
===Excessive 404 errors causing IP address to be blocked===
*On our shared Linux cPanel servers, generating excessive "''404: File does not exist''" errors will result in the IP address of the visitor generating the errors to get temporarily blocked.
*The purpose for this temporary block is for performance and manageability of the server and your site.
*Consider this: Assume that one visitor generates the full number of ''404: File does not exist'' errors within a few minutes minutes and the site in question has 100 visitors over the course of the day. That is 20,000 errors in one day getting logged. So over the course of a month that is over 600,000 additional errors for the site being logged. With no restrictions, a busy site with bad code generating multiple 404 errors could very well generate millions of errors being logged in a very short amount of time. Now multiply that by the number of sites on the server. As you can imagine, this can quickly cause the server error log to swell to an unmanageable size.

===Common Errors===
*This wiki goes over known cPanel errors that appear often and provides fixes and/or workarounds for them.
<pre> Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.</pre>
*This is caused by the VPS not being able to lookup whois info for the domain.
*A work around:
#Log in to WHM.
#Select Server Configuration.
#Select Tweak Settings.
#Select the Domains tab.
#Change the setting for Allow unregistered domains.
#Click Save.

==AwStats==
AwStats is a software that displays website traffic statistic. AwStats includes statistical information for monthly, daily, and hourly averages in easy to read graphs and tables.

===How To Access and Use===
#First, access your cPanel. If you are unsure of how to access your cPanel, first consult your Account Welcome E-mail. If you no longer have the Account Welcome e-mail or are unsure of the correct credentials, submit a ticket at https://support.hostek.com for assistance.
#Next, find the AwStats button under Metrics. You will now see your domain with an hourglass View icon next to it. If you have multiple domains, you may see multiple domains to select.
#Once you select the hourglass View icon next to your domain, you will be redirected to AwStats.

*After being redirect to AwStats, you see will many options on the left. Under 'When', you can choose to see statistical information for the entire month, each day with the month, each day of the week, and even each hour during the day.

*Under 'Who', you can see the location (by IP) of visitors who have accessed your website, Hosts, Authenticated users, and Robots (bots) who have accessed your website.

*Under 'Navigation', AwStats provides information on how long visitors stayed on your site, types of files requested, downloads from your site, most popular URL's, the operating system of visitors, and browsers used by visitors.

*Next, the 'Referrers' section shows what websites your visitors were referred from, if any.

*Last, under the 'Others' section you are able to view HTTP status codes thrown by visitor. You can see the wiki at https://wiki.hostek.com/HTTP_Errors for more status code information.

[[Category:VPS]]
[[Category:Control Panels]]
[[Category:cPanel]]
[[Category:Linux-VPS]]
[[Category:VPS]]
[[Category:cPanel]]
[[Category:Misc-Email]]
[[Category:cPanel-Mail]]
[[Category:Linux-VPS]]
[[Category:cPanel-VPS]]
[[Category:WHM]]
[[Category:Reseller]]
[[Category:Lucee]]
[[Category:Railo]]
[[Category:Email]]
[[Category:Tutorials]]

CPanel

2017-01-24T17:58:10Z

Seanc:

{{DISPLAYTITLE:cPanel}}

==cPanel Help==
===cPanel Documentation===
*The link below will send you to the cPanel Documentation, this will familiarize you with the interface and it's functions:
#https://documentation.cpanel.net/display/ALD/cPanel+User+Documentation
#For a different version of cPanel, please see this page: https://documentation.cpanel.net/pages/viewpage.action?pageId=1507796
===cPanel Video Tutorials===
*The link below will send you to our SmarterMail Video Tutorials Wiki:
#https://wiki.hostek.com/CPanel_Tutorials#cPanel
===Helpful Links===
*This link will take you to our Shared SSL Wiki:
#https://wiki.hostek.com/Shared_SSL#Linux_cPanel_Customers
*This link will take you to our Default Document Wiki:
#https://wiki.hostek.com/Default_document#Changing_the_Default_Document_in_Linux_cPanel
*This link will take you to our MIME Types Wiki:
#https://wiki.hostek.com/Mime_types#Adding_MIME_Types_in_Linux_cPanel
===cPanel Demo===
*Here is a link to our cPanel Demo for you to test and see if you like cPanel:
#https://cp4.hostek.com:2083/login?user=demouser&pass=DemoPassword1$

==cPanel Basics==
===How to Reset your cPanel Password===
#Log in to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#*If you don't recall your current password please see the two options below:
##If your browser has automatically logged you into your cPanel, you should be able to retrieve the password that your browser is using. Our [https://wiki.hostek.com/Web_Browser_Saved_Password_Retrieval Web Browser Saved Password Retrieval] Wiki has all the details.
##Please contact support at support.hostek.com or via email to support@hostek.com to reset your password.
#Locate and click on the '''drop-down menu''' next to the "Logout" button.
#Click on '''Password & Security'''
#Type in your existing password into the "Old Password" box
#*If you don't recall your current password please see the two options below:
##If your browser has automatically logged you into your cPanel, you should be able to retrieve the password that your browser is using. Our [https://wiki.hostek.com/Web_Browser_Saved_Password_Retrieval Web Browser Saved Password Retrieval] Wiki has all the details.
##Please contact support at support.hostek.com or via email to support@hostek.com to reset your password.
#Type in a new strong password into the "New Password" box
#Click on the '''Change your password now!''' button

==Advanced DNS Zone Editor==
*'''Important:''' When a Domain is added to cPanel all DNS records are automatically generated for that domain in our system(in most cases).
#First you must Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor''', which will take you to the DNS Records in our system.

===Add a Record===
*To add a new DNS Record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Select any record type, here are some definitions:
#*Type: '''A Record''':
#**This record maps hostnames to IP(IPv4) Addresses. A records are essential because they allow DNS servers to identify and locate your website and its various services on the Internet. Without appropriate A records, your visitors cannot access your website, FTP site, or email accounts.
#**Remember cPanel configures your DNS records so that visitors can resolve your website and its services, such as FTP and email.
#**Only add A Records when you add a service that cPanel & WHM or your service provider does not provide.
#*Type: '''AAAA Record''':
#**This record maps hostnames to IPv6 addresses.
#*Type: '''CNAME Record''':
#**This record creates an alias for another domain name, which DNS looks up. This is useful, for example, if you point multiple CNAME records to a single A record in order to simplify DNS maintenance.
#**'''Note:''' You cannot point a CNAME record at an IP address.
#*Type: '''SRV''':
#*This record provides information about available services on specific ports on your server.
#**'''Note:''' The SRV record must point at a hostname with an A (or AAAA) record. You cannot point an SRV record at a CNAME record.
#*Type: '''TXT''':
#*This record contains text information for various services to read. For example, TXT records can specify data for the SPF (Sender Policy Framework) or DKIM (Domain Keys Mail Identifier) email authentication systems.
#Enter the appropriate information for the record type that you select.
#Click '''Add Record'''.

===Edit a Record===
*To edit a record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Click Edit next to the record that you wish to edit.
#Change the information in the text boxes as necessary.
#Click Edit Record to save your changes, or click Cancel to discard them.

===Delete a Record===
*To delete a record, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Domains''' section click on '''Advanced DNS Zone Editor'''
#If this account owns more than one domain, select the domain that you wish to manage from the Domain menu.
#Click Delete next to the record that you wish to remove.
#Click Delete.

==MX Entry/Record Management==
*This feature allows you to route a domain's incoming mail to a specific server by modifying your MX Records/MX Entries.

===Configure Email Routing===
*'''Warning:''' Misconfigured MX entries can completely disable your ability to receive mail.
*To change how your server routes mail for a [your] domain, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
#Select the desired domain from the menu.
#Select one of the following options under Email Routing:
#*'''Automatically Detect Configuration''': The server uses the current MX record or records for the domain to select the appropriate configuration from the list below.
#*'''Local Mail Exchanger''': The domain accepts mail even if an MX record with higher priority exists. The server routes mail to both domains when this happens.
#**'''Note:''' Choose this option if your server uses smart hosts or another gateway service to filter mail.
#*'''Backup Mail Exchanger''': The domain acts as a backup mail exchanger and holds mail in the queue if the primary exchanger is offline.
#**'''Note:''' Configure the primary MX entry to point to the appropriate exchanger.
#*'''Remote Mail Exchanger''': The domain does not accept mail. Instead, it sends it to the primary mail exchanger.
#**'''Note:''' Configure the primary MX entry to point to the appropriate exchanger.
#Click Change.

===Add a New MX Entry===
*To add a new MX entry to the domain, perform the following steps:
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
#Under the Add a New Record section, enter the priority of the new MX entry in the Priority text box.
#**'''Remember:''' Lower values denote higher priority. The highest priority is 0.
#**The primary mail server or servers (those with the lowest priority values) receives mail that is sent to your domain.
#**Backup, or secondary, mail servers (those with higher priority values) are for backup or other purposes.
#**If you assign the same priority value to multiple mail servers (and needs this level of mail server) the system distributes mail to those servers randomly.
#In the Destination text box, enter the hostname of the new mail exchanger.
#**'''Important:''' You must specify a fully qualified domain name (FQDN). You cannot specify an IP address here.
#Click Add New Record.

===Delete a MX Entry===
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
*To delete an MX entry, perform the following:
#Click Delete next to the appropriate MX entry in the MX Records list.
#Click Delete to confirm.

===Edit an MX Entry===
#Login to cPanel
#*(Example: <nowiki>http://myawesomedomain.com/cpanel</nowiki>)
#Under the '''Email''' section click on '''MX Entry'''
*To edit an MX entry, perform the following:
#Click Edit next to the appropriate MX entry in the MX Records list.
#Change the Priority or Destination as desired.
#Click Edit to confirm.

==cPanel File Permissions==
{| class="wikitable floatright" border="1" cellpadding="4" cellspacing="0" style="margin: 1em 1em 1em 0; background: #f9f9f9; border: 1px #aaa solid; border-collapse: collapse;"
| colspan="2" style="text-align:center;" | '''User, Group, and World, Permissions'''
|-
| style="background-color: lightgrey; text-align:center;" | Permission
| style="text-align:center; background-color: lightgrey;" | Description
|-
|style="text-align:center" | 0
|style="text-align:center" | No Permission
|-
|style="text-align:center" | 1
|style="text-align:center" | X
|-
|style="text-align:center" | 2
|style="text-align:center" | W
|-
|style="text-align:center" | 3
|style="text-align:center" | WX
|-
|style="text-align:center" | 4
|style="text-align:center" | R
|-
|style="text-align:center" | 5
|style="text-align:center" | RX
|-
|style="text-align:center" | 6
|style="text-align:center" | RW
|-
|style="text-align:center" | 7
|style="text-align:center" | RWX
|-
|}
{| class="wikitable" align="right" border="1" cellpadding="4" cellspacing="0" style="margin: 1em 1em 1em 0; background: #f9f9f9; border: 1px #aaa solid; border-collapse: collapse;"
| colspan="2" style="text-align:center;" | '''Permissions breakdown'''
|-
| style="background-color: lightgrey; text-align:center;" | Permission
| style="text-align:center; background-color: lightgrey;" | Description
|-
|style="text-align:center" | R
|style="text-align:center" | Read
|-
|style="text-align:center" | W
|style="text-align:center" | Write
|-
|style="text-align:center" | X
|style="text-align:center" | Execute
|}
*There are 2 methods used when adjusting file/folder permissions.
#Login to the File Manager in cPanel
##When you have selected a file or folder click the '''key icon''' at the top to change the permissions.
#Use a FTP client to connect to the server
##Select the file and choose the change permission option.
##If an option is not listed right click the file and select file permissions.
*The the right you will see a breakdown of the Permissions:
*Default file and folder permissions:
#'''Files:''' 644
#'''Folders:''' 755

==cPanel Webmail==

===Accessing Webmail===
#Log in to '''cPanel''' (i.e. '''<nowiki>http://www.yourdomain.com/webmail/</nowiki>''')
#Click on '''Webmail'''.
#Click on '''Go to Webmail Login'''.
#Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''
#For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.
#From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
*'''Note:''' You do not have to login to cPanel in order to access your Webmail.

===Creating Folders and Sub-folders===
#While in the '''Options''' menu, Click on '''Folders'''.
#Place the desired name into the '''box''' below the '''Create a Folder''' title.
#If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.
#Click on '''Create'''.
#In order to see the new folder listed, Click on '''Refresh Folder List'''.
*'''Note:''' You can create as many folders as you need.

===Adding an Entry to the Address Book===
#While in the '''Options''' menu, Click on '''Addresses'''.
#All of the fields are required, except for the 'Additional Information' box.
#Click '''Add Address'''

===Composing Email===
#While in the '''Options''' menu, Click on '''Compose'''.
#To select a Email Address from your Address Book, click on '''Addresses'''
#You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.
#Click on '''Use Addresses'''.
#Next, fill out your '''Subject''' and the body of the message.
#You can also send an attachment, just '''Scroll Down''' to the bottom of the page.
#Beside the '''Attach''' box, Click on '''Browse'''.
#Choose the file.
#Click on '''Add'''
#To complete everything, Click on '''Send''' on the bottom of the page.

===Deleting and Moving Mail===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-webmail.html here]
#From your '''Inbox'''
#Tick the box next to the email(s) of choice.
#To trash your Email(s) Click on '''Delete'''.
#To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.
#Click on '''Move'''

===Create an Email Account in cPanel===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-popemail.html here]
#Login to cPanel.
#Click on '''Email Accounts'''.
#There will already be a '''Default Email Account''' listed.
#Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.
#Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.
#You can set the '''Mailbox Quota Limit''' if you wish.
#Click on '''Create'''
#Click on '''No''' (This can be done later.)
*From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.

===Create a Default (Catchall) Email Address in cPanel===
*Video tutorial [http://hostek.com/tutorials/cpanel-x3-catchall.html here]
*Logging in to cPanel.
#Click on '''Default Address'''.
#Enter the desired email address in the '''Forward to Email Address''' box.
#Now Click on '''Change'''.
*'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.

==How to Manage Apache SpamAssassin Settings==

===Whitelisting an Email Address===
#Login to your cPanel
#Click on "Apache SpamAssassin™" in the Email section
#If SpamAssassin doesn't show as Enabled here on this page, click on "Enable Apache SpamAssassin™" button.
#Click on the "Apache SpamAssassin™ Configuration" button
#Put the Email Address in the "whitelist_from" box
#Click the "Save" button

===Blacklisting an Email Address===
#Login to your cPanel
#Click on "Apache SpamAssassin™" in the Email section
#If SpamAssassin doesn't show as Enabled here on this page, click on "Enable Apache SpamAssassin™" button.
#Click on the "Apache SpamAssassin™ Configuration" button
#Put the Email Address in the "blacklist_from" box
#Click the "Save" button

==cPanel Mailing Lists==

===How to Create a Mailing List===
#In your cPanel account click on '''Mailing Lists''' under the '''Mail''' section.
#Type in your '''List Name''' in the text box.
#Type a secure but memorable Pass-phrase in the '''Password''' field.
#Confirm the password in the '''Password (Again)''' field.
#Then click on '''Add Mailing List'''.

===How to Reset the Mailing List Password===
#In your cPanel account click '''Mailing Lists''' under the '''Mail''' section.
#Under the '''Functions''' area click on '''Change Password'''for your Mailing List.
#Type a secure but memorable pass-phrase in the '''Password''' field .
#Re-type to confirm the password in the '''Password (Again)''' field.
#Then click on the '''Change Password''' tab which will reset your password.
*'''Note:''' You may also generate/use a Random Password by clicking on '''Password Generator''' and then copy and pasting it into both password text boxes.

==Forwarding==
===How to add an Email-level Forwarder===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.
*Note - You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===How to add a Domain-level Forwarder===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

==How to view the Access Logs==
#Login to cPanel
#In the '''"Logs"''' section, click on '''"Raw Access Logs"'''
#Click on the link for the log file you want to download
#Unzip the '''.gz''' with a program such as 7zip
#Open the file with notepad or your favorite text editing program

==How to find the publishing folder==
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Linux/cPanel plans use the folder "public_html" as the publishing folder.
#You can confirm this by viewing the '''"Stats"''' section in your cPanel.

==cPanel Errors==
===Error Handling===
*The link below will send you to our Error Handling Wiki:
#https://wiki.hostek.com/Error_Handling#cPanel
===Excessive 404 errors causing IP address to be blocked===
*On our shared Linux cPanel servers, generating excessive "''404: File does not exist''" errors will result in the IP address of the visitor generating the errors to get temporarily blocked.
*The purpose for this temporary block is for performance and manageability of the server and your site.
*Consider this: Assume that one visitor generates the full number of ''404: File does not exist'' errors within a few minutes minutes and the site in question has 100 visitors over the course of the day. That is 20,000 errors in one day getting logged. So over the course of a month that is over 600,000 additional errors for the site being logged. With no restrictions, a busy site with bad code generating multiple 404 errors could very well generate millions of errors being logged in a very short amount of time. Now multiply that by the number of sites on the server. As you can imagine, this can quickly cause the server error log to swell to an unmanageable size.

===Common Errors===
*This wiki goes over known cPanel errors that appear often and provides fixes and/or workarounds for them.
<pre> Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.</pre>
*This is caused by the VPS not being able to lookup whois info for the domain.
*A work around:
#Log in to WHM.
#Select Server Configuration.
#Select Tweak Settings.
#Select the Domains tab.
#Change the setting for Allow unregistered domains.
#Click Save.

==AwStats==
AwStats is a software that displays website traffic statistic. AwStats includes statistical information for monthly, daily, and hourly averages in easy to read graphs and tables.

===How To Access and Use===
#First, access your cPanel. If you are unsure of how to access your cPanel, first consult your Account Welcome E-mail. If you no longer have the Account Welcome e-mail or are unsure of the correct credentials, submit a ticket at https://support.hostek.com for assistance.
#Next, find the AwStats button under Metrics. You will now see your domain with an hourglass View icon next to it. If you have multiple domains, you may see multiple domains to select.
#Once you select the hourglass View icon next to your domain, you will be redirected to AwStats.

*After being redirect to AwStats, you see will many options on the left. Under 'When', you can choose to see statistical information for the entire month, each day with the month, each day of the week, and even each hour during the day.

*Under 'Who', you can see the location (by IP) of visitors who have accessed your website, Hosts, Authenticated users, and Robots (bots) who have accessed your website.

*Under 'Navigation', AwStats provides information on how long visitors stayed on your site, types of files requested, downloads from your site, most popular URL's, the operating system of visitors, and browsers used by visitors.

*Next, the 'Referrers' section shows what websites your visitors were referred from, if any.

*Last, under the 'Others' section you are able to view HTTP status codes thrown by visitor. You can see the wiki at https://wiki.hostek.com/HTTP_Errors for more status code information.

[[Category:VPS]]
[[Category:Control Panels]]
[[Category:cPanel]]
[[Category:Linux-VPS]]
[[Category:VPS]]
[[Category:cPanel]]
[[Category:Misc-Email]]
[[Category:cPanel-Mail]]
[[Category:Linux-VPS]]
[[Category:cPanel-VPS]]
[[Category:WHM]]
[[Category:Reseller]]
[[Category:Lucee]]
[[Category:Railo]]
[[Category:Email]]
[[Category:Tutorials]]

Web Browser Saved Password Retrieval

2017-01-24T17:54:42Z

Seanc: Created page with "__FORCETOC__ This wiki will help you find the passwords that your web browsers use to log you in automatically. =How to retrieve your Saved Passwords from common Web Browsers..."

__FORCETOC__
This wiki will help you find the passwords that your web browsers use to log you in automatically.

=How to retrieve your Saved Passwords from common Web Browsers=
==Google Chrome==
#On your computer, open Chrome.
#At the top right, click More More and then Settings.
#At the bottom, click Show advanced settings.
#Under "Passwords and forms," click Manage passwords. A box will appear with a list of saved passwords.
#In the "Saved passwords" section, select the website and click Show.
#Windows & Mac: If you lock your computer with a password, you'll be prompted to enter your computer password.
#The website password will appear.

*Google Documentation: https://support.google.com/chrome/answer/95606?co=GENIE.Platform%3DDesktop&hl=en

==Mozilla Firefox==
#On your computer, open Firefox.
#Click the menu button and choose Options.
#Click the Security panel.
#Click Saved Logins… and the Password Manager will open.
#To see the passwords you have saved, click Show Passwords.
#When you close the window, your passwords will be automatically hidden.

*Mozilla Documentation: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import

==Internet Explorer (IE)==
#On your computer, open Internet Explorer(IE).
#Search for "Credential Manager" from the Start Menu.
#*Alternatively, open the Control Panel (icons view), and click on the Credential Manager icon.
#Click on Web Credentials, and expand a listed website under "Web Passwords".
#Click on the '''Show''' link.
#Enter your user account's password to verify this is you and click on OK.

==Microsoft Edge==
#On your computer, open Microsoft Edge.
#Search for "Credential Manager" from the Start Menu.
#*Alternatively, open the Control Panel (icons view), and click on the Credential Manager icon.
#Click on Web Credentials, and expand a listed website under "Web Passwords".
#Click on the '''Show''' link.
#Enter your user account's password to verify this is you and click on OK.

==(Apple/Mac) Safari==
#On your computer, open Safari.
#Click on the word '''Safari'''
#Go to Preferences
#Click Passwords
#Check the box next to "Show Password for selected websites"
#Enter your user account's password to verify this is you and click on OK.

*Apple Documentation: https://support.apple.com/kb/PH21446?locale=en_US

[[Category: Web Browser]]

ISAPI Rewrite

2017-01-18T22:16:23Z

Seanc: /* ISAPI_Rewrites and Redirects Version 3 */

__FORCETOC__

= ISAPI_Rewrites and Redirects Version 3 =

ISAPI_Rewrite Version 3 is a powerful URL manipulation engine based on regular expressions, which is supported on our Windows Servers. Hostek.com has lots of experience with Isapi_Rewrite Hosting. This wiki contains some examples of how to implement Isapi_Rewrite Version 3.

*ISAPI_Rewrite is an IIS Module that is very similar to the Apache Module "Mod_Rewrite", Mod_Rewrite is also enabled on our LiteSpeed servers.
*For more information on Mod_Rewrite please see our [https://wiki.hostek.com/Mod_rewrite Mod_Rewrite Wiki] and our [https://wiki.hostek.com/URL_Rewrite#Apache_.28Linux.29 URL Rewrite Wiki.]

<pre>
IMPORTANT: Place the rewrite rules in a file named .htaccess and place it in the website's Default Directory(i.e. the \wwwroot folder).
</pre>
*If you do not have an .htaccess file already created you can:
*#Open a text editor--like Notepad--and save the file as ".htaccess".
*#Use the File Manager in the hosting control panel to create a .htaccess file on the server.

== Simple Redirects and Rewrites ==

==== Redirecting to a different domain ====
If you need to redirect your website to another website

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On

RewriteCond %{HTTP_HOST} ^(www\.)?domain\.com$ [NC]
RewriteRule ^(.*)$ http://www.newdomain.com/$1 [QSA,R=301]
</pre>

==== Rewrite a Folder to another Folder ====

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteBase /

RewriteRule ^oldfolder$ /correctfolder [NC,R=301,L]
</pre>

==== Redirect File Names ====
To have your index.htm page auto redirect to index.asp user this example

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteRule index.htm index.asp [R=301,L]
</pre>

==== Subfolder Rewrite ====
To redirect your domain to a subfolder of that domain example: www.domain.com to www.domain.com/folder

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On

# Exclude requests already going to /subfolder to avoid an infinite loop
RewriteRule ^subfolder.*$ - [NC,L]

# Rewrite normal requests to /subfolder
RewriteRule ^(.*)$ /subfolder/$1 [L]
</pre>

==== non-www. to www. Redirects ====

Redirecting non-www version to www., example domain.com to www.domain.com

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteCond %{HTTP_HOST} !^$
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTPS}s ^on(s)|
RewriteRule ^ http%1://www.%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</pre>

==== www. to non-www. Redirects ====

Redirecting www version to non-www., example www.domain.com to domain.com

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On
RewriteCond %{HTTP_HOST} ^www.domain.com
RewriteRule ^ http://domain.com%{REQUEST_URI} [R=301,L]
</pre>

==== URL Rewrite ====

Suppose you have URL like www.example.com/foo.asp?a=A&b=B&c=C and you want to access it as www.example.com/foo.asp/a/A/b/B/c/

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteRule ^(.*?\.asp)/([^/]*)/([^/]*)(/.+)? $1$4?$2=$3 [NC,LP,QSA]
</pre>

==== WordPress Permalinks ====

WordPress Permalinks using mod_rewrite are for Linux, but ISAPI_Rewrite does offer the equivalent. If you want to have index.php not show in the url try using these in your .htaccess file.

If your WordPress site is in the wwwroot folder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# BEGIN WordPress

#Options +Followsymlinks
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [NC,L]

# END WordPress
</pre>

If your WordPress site is in a subfolder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# BEGIN WordPress

#Options +Followsymlinks
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /subfolder/index.php [NC,L]

# END WordPress
</pre>

==== Redirect wwwroot/public_html to subfolder ====

Allows you load your domain from a subfolder instead of the wwwroot/public_html folder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteCond %{HTTP_HOST} ^(www.)?example.com$
RewriteCond %{REQUEST_URI} !^/subfolder/
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ /subfolder/$1
RewriteCond %{HTTP_HOST} ^(www.)?example.com$
RewriteRule ^(/)?$ subfolder/index.html [L]
</pre>

== HTTP to HTTPS SSL Rewrites ==

==== SSL ====
Suppose you have URL like http://shop.example.com and you want your visitors to be redirected to https://shop.example.com

Here is example how to force SSL for certain folder. Simply put following rules into the .htaccess file in this folder:

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

#Fix missing trailing slash char on folders
RewriteRule ^([^.?]+[^.?/])$ $1/ [R,L]

#Redirect non-HTTPS to HTTPS
RewriteEngine on

RewriteCond %{SERVER_PORT} !443
RewriteCond %{HTTP_HOST} ^(www\.)?(.+)$
RewriteRule ^(.*)$ https://%2/$1 [R,L]
</pre>

====Non-www, non-HTTPS to www, HTTPS redirects====
RewriteEngine on
RewriteCond %{SERVER_PORT} !443
RewriteCond %{HTTP_HOST} !^$
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTPS} ^on(s)|
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R,L]

==== Shared SSL ====

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

# handle non-www HTTPS redirects. Consecutive conditions are implicitly ANDed together.
RewriteCond %{SERVER_PORT} ^443$
RewriteCond %{HTTP_HOST} ^(?!www\.).*mywebsite\.com$
RedirectRule ^/(.*)$ https://secure#.ezhostingserver.com/mywebsite-com/$1 [R=301]

# All requests arriving to this point either use www for the hostname, or use
# HTTP for the protocol.

# handle non-www non-HTTPS redirects
RewriteCond %{HTTP_HOST} ^(?!www\.).*mywebsite\.com$
RedirectRule ^/(.*)$ http://www.mywebsite.com/$1 [R=301]
</pre>

== Site Crawlers ==

Example on how to prevent certain spiders from crawling your site.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteCond %{HTTP_USER_AGENT} ^Baiduspider.*$
RewriteRule .* /block.htm

RewriteCond %{HTTP_USER_AGENT} ^Yandex.*$
RewriteRule .* /block.htm
</pre>

== Wild-Card Subdomains & Variables Rewrites ==

Here is an example to show how to get the variables from positions 1 and 2 without it mattering how many items are in the URL. In other words, a good example for a rewrite rule for optional parameters.

==== Variable URLs ====
Let's say you want to have a URL display like: http://your_domain.com/some-folder/34-77-some-key-word.html
But you want that to really process a query like:http://your_domain.com/folder/search.asp?country=34&city=77

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteRule ^some-folder/([^-]+)-([^-]+)-.*$ /folder/search.asp?country=$1&city=$2
</pre>

==== Wild-Card Subdomains ====

Rewrite all wild-card sub-domain requests to a folder without affecting "your_domain.com" or "www.your_domain.com"

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# Ignore requests that are already rewritten
RewriteRule ^subdomainfolder/.*$ - [NC,L]

# Rewrite all requests to non-www sub-domains to /subdomainfolder
RewriteCond %{HTTP_HOST} !^(www\.)?your_domain\.com$ [NC]
RewriteRule ^(.*)$ /subdomainfolder/$1 [L]
</pre>

For more Examples and other uses please visit [http://www.helicontech.com/isapi_rewrite/doc/examples.htm#SEF Helicon Tech]

[[Category:Windows]]
[[Category:Tutorials]]
[[Category:ISAPI_Rewrite]]

Mod rewrite

2017-01-18T22:13:27Z

Seanc:

__FORCETOC__

==General Information==
Mod_Rewrite is available on our Linux/cPanel servers and can be used to rewrite or redirect your site to a particular URL.

*The Apache Module "Mod_Rewrite" is also enabled on our LiteSpeed servers, and is very similar to "ISAPI_Rewrite", which is the (Windows) IIS Module alternative.
*For more information on Mod_Rewrite please see our [https://wiki.hostek.com/URL_Rewrite#Apache_.28Linux.29 URL Rewrite Wiki.]
*For more information on ISAPI_Rewrite please see our [https://wiki.hostek.com/ISAPI_Rewrite ISAPI Rewrite Wiki.]

<pre>
IMPORTANT: Place the rewrite rules in a file named .htaccess and place it in the website's Default Directory(i.e. the \wwwroot folder).
</pre>
*If you do not have an .htaccess file already created you can:
*#Open a text editor--like Notepad--and save the file as ".htaccess".
*#Use the File Manager in the hosting control panel to create a .htaccess file on the server.

===Redirecting to a Subfolder===
<pre>
RewriteEngine on
RewriteCond %{HTTP_HOST} ^example\.com$
RewriteRule (.*) http://www.example.com/$1 [R=301,L]
RewriteRule ^$ testdirectory [L]
</pre>

===HTTP to HTTPS===
<pre>
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}
</pre>

[[Category:Linux]]

ISAPI Rewrite

2017-01-18T22:06:40Z

Seanc:

__FORCETOC__

= ISAPI_Rewrites and Redirects Version 3 =

ISAPI_Rewrite Version 3 is a powerful URL manipulation engine based on regular expressions. Hostek.com has lots of experience with Isapi_Rewrite Hosting. Here are a couple of examples of using Isapi_Rewrite Version 3:

*ISAPI_Rewrite is an IIS Module that is very similar to the Apache Module "Mod_Rewrite", Mod_Rewrite is also enabled on our LiteSpeed servers.
*For more information on Mod_Rewrite please see our [https://wiki.hostek.com/Mod_rewrite Mod_Rewrite Wiki] and our [https://wiki.hostek.com/URL_Rewrite#Apache_.28Linux.29 URL Rewrite Wiki.]

<pre>
IMPORTANT: Place the rewrite rules in a file named .htaccess and place it in the website's Default Directory(i.e. the \wwwroot folder).
</pre>
*If you do not have an .htaccess file already created you can:
*#Open a text editor--like Notepad--and save the file as ".htaccess".
*#Use the File Manager in the hosting control panel to create a .htaccess file on the server.

== Simple Redirects and Rewrites ==

==== Redirecting to a different domain ====
If you need to redirect your website to another website

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On

RewriteCond %{HTTP_HOST} ^(www\.)?domain\.com$ [NC]
RewriteRule ^(.*)$ http://www.newdomain.com/$1 [QSA,R=301]
</pre>

==== Rewrite a Folder to another Folder ====

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteBase /

RewriteRule ^oldfolder$ /correctfolder [NC,R=301,L]
</pre>

==== Redirect File Names ====
To have your index.htm page auto redirect to index.asp user this example

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteRule index.htm index.asp [R=301,L]
</pre>

==== Subfolder Rewrite ====
To redirect your domain to a subfolder of that domain example: www.domain.com to www.domain.com/folder

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On

# Exclude requests already going to /subfolder to avoid an infinite loop
RewriteRule ^subfolder.*$ - [NC,L]

# Rewrite normal requests to /subfolder
RewriteRule ^(.*)$ /subfolder/$1 [L]
</pre>

==== non-www. to www. Redirects ====

Redirecting non-www version to www., example domain.com to www.domain.com

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteCond %{HTTP_HOST} !^$
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTPS}s ^on(s)|
RewriteRule ^ http%1://www.%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</pre>

==== www. to non-www. Redirects ====

Redirecting www version to non-www., example www.domain.com to domain.com

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On
RewriteCond %{HTTP_HOST} ^www.domain.com
RewriteRule ^ http://domain.com%{REQUEST_URI} [R=301,L]
</pre>

==== URL Rewrite ====

Suppose you have URL like www.example.com/foo.asp?a=A&b=B&c=C and you want to access it as www.example.com/foo.asp/a/A/b/B/c/

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteRule ^(.*?\.asp)/([^/]*)/([^/]*)(/.+)? $1$4?$2=$3 [NC,LP,QSA]
</pre>

==== WordPress Permalinks ====

WordPress Permalinks using mod_rewrite are for Linux, but ISAPI_Rewrite does offer the equivalent. If you want to have index.php not show in the url try using these in your .htaccess file.

If your WordPress site is in the wwwroot folder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# BEGIN WordPress

#Options +Followsymlinks
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [NC,L]

# END WordPress
</pre>

If your WordPress site is in a subfolder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# BEGIN WordPress

#Options +Followsymlinks
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /subfolder/index.php [NC,L]

# END WordPress
</pre>

==== Redirect wwwroot/public_html to subfolder ====

Allows you load your domain from a subfolder instead of the wwwroot/public_html folder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteCond %{HTTP_HOST} ^(www.)?example.com$
RewriteCond %{REQUEST_URI} !^/subfolder/
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ /subfolder/$1
RewriteCond %{HTTP_HOST} ^(www.)?example.com$
RewriteRule ^(/)?$ subfolder/index.html [L]
</pre>

== HTTP to HTTPS SSL Rewrites ==

==== SSL ====
Suppose you have URL like http://shop.example.com and you want your visitors to be redirected to https://shop.example.com

Here is example how to force SSL for certain folder. Simply put following rules into the .htaccess file in this folder:

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

#Fix missing trailing slash char on folders
RewriteRule ^([^.?]+[^.?/])$ $1/ [R,L]

#Redirect non-HTTPS to HTTPS
RewriteEngine on

RewriteCond %{SERVER_PORT} !443
RewriteCond %{HTTP_HOST} ^(www\.)?(.+)$
RewriteRule ^(.*)$ https://%2/$1 [R,L]
</pre>

====Non-www, non-HTTPS to www, HTTPS redirects====
RewriteEngine on
RewriteCond %{SERVER_PORT} !443
RewriteCond %{HTTP_HOST} !^$
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTPS} ^on(s)|
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R,L]

==== Shared SSL ====

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

# handle non-www HTTPS redirects. Consecutive conditions are implicitly ANDed together.
RewriteCond %{SERVER_PORT} ^443$
RewriteCond %{HTTP_HOST} ^(?!www\.).*mywebsite\.com$
RedirectRule ^/(.*)$ https://secure#.ezhostingserver.com/mywebsite-com/$1 [R=301]

# All requests arriving to this point either use www for the hostname, or use
# HTTP for the protocol.

# handle non-www non-HTTPS redirects
RewriteCond %{HTTP_HOST} ^(?!www\.).*mywebsite\.com$
RedirectRule ^/(.*)$ http://www.mywebsite.com/$1 [R=301]
</pre>

== Site Crawlers ==

Example on how to prevent certain spiders from crawling your site.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteCond %{HTTP_USER_AGENT} ^Baiduspider.*$
RewriteRule .* /block.htm

RewriteCond %{HTTP_USER_AGENT} ^Yandex.*$
RewriteRule .* /block.htm
</pre>

== Wild-Card Subdomains & Variables Rewrites ==

Here is an example to show how to get the variables from positions 1 and 2 without it mattering how many items are in the URL. In other words, a good example for a rewrite rule for optional parameters.

==== Variable URLs ====
Let's say you want to have a URL display like: http://your_domain.com/some-folder/34-77-some-key-word.html
But you want that to really process a query like:http://your_domain.com/folder/search.asp?country=34&city=77

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteRule ^some-folder/([^-]+)-([^-]+)-.*$ /folder/search.asp?country=$1&city=$2
</pre>

==== Wild-Card Subdomains ====

Rewrite all wild-card sub-domain requests to a folder without affecting "your_domain.com" or "www.your_domain.com"

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# Ignore requests that are already rewritten
RewriteRule ^subdomainfolder/.*$ - [NC,L]

# Rewrite all requests to non-www sub-domains to /subdomainfolder
RewriteCond %{HTTP_HOST} !^(www\.)?your_domain\.com$ [NC]
RewriteRule ^(.*)$ /subdomainfolder/$1 [L]
</pre>

For more Examples and other uses please visit [http://www.helicontech.com/isapi_rewrite/doc/examples.htm#SEF Helicon Tech]

[[Category:Windows]]
[[Category:Tutorials]]
[[Category:ISAPI_Rewrite]]

WordPress

2017-01-17T18:27:00Z

Seanc:

__FORCETOC__

==What is WordPress?==
WordPress is an open source CMS, often used as a blog publishing application powered by PHP and MySQL.

==How to Update WordPress==
[http://hostek.com/tutorials/wp-upgrade.html How to update your WordPress installation]

==How to Move WordPress from one server to another==
#Begin by backing up your wp-content folder, images, plugins on your site as well as your WordPress database.
#You will then install WordPress within your account on the new server. Once WordPress is installed, upload backed up wp-content folder via FTP (containing all themes, images and plugins) over-writing the existing wp-content folder created upon setup. You will then access the WordPress database that was created during setup and restore your backed up database to over-write the database created upon setup of WordPress on the new server.
#You will then access your wp-config.php file via FTP or the File Manager with the new server's mySQL database name, user and password.

==How to Move WordPress from one directory to another within the same server==
If you want to move WordPress to your root directory, make sure all index.php, .htaccess, and other files that might be copied over are backed up and/or moved, and that the root directory is ready for the new WordPress files.
#Log in to your site.
#Go to the Administration > Settings > General panel.
#In the box for WordPress Address (URL): change the address to the new location of your main WordPress core files.
#In the box for Site Address (URL): change the address to the new location, which should match the WordPress (your public site) address.
#Click Save Changes.
#(Do not try to open/view your site now!)
#Move your WordPress core files to the new location. This includes the files found within the original directory, such as http://example.com/wordpress, and all the sub-directories, to the new location.
#Now, try to open your site by going to yourdomain.com/wp-admin. Note, you may need to go to yourdomain.com/wp-login.php
#If you are using Permalinks, go to the Administration > Settings > Permalinks panel and update your Permalink structure to your .htaccess file, which should be in the same directory as the main index.php file.
#Existing image/media links uploaded media will refer to the old folder and must be updated with the new location. You can do this with the Velvet Blues Update URLs or Better Search Replace plugins, WP-CLI's #search-replace if your hosting provider (or you) have installed WP-CLI, a search and replace script, or manually in your SQL database.
#In some cases your permissions may have changed, depending on your ISP. Watch for any files with "0000" permissions and change them back to "0644".
#If your theme supports menus, links to your home page may still have the old subdirectory embedded in them. Go to Appearance::Menus and update them.

==How to Protect WordPress==
===Windows Server===
#Edit or Create a file named .htaccess within the directory of your WordPress installation (yes, the file starts with .)
#Place this code in the .htaccess file (this example assumes your IP is 123.123.123.123). Click to see your [http://hostek.com/ip IP].
RewriteEngine On
RewriteCond %{REQUEST_URI} ^(.*)?xmlrpc\.php(.*)$ [OR]
RewriteCond %{REQUEST_URI} ^(.*)?wp-login\.php(.*)$ [OR]
RewriteCond %{REQUEST_URI} ^(.*)?wp-admin$
RewriteCond %{REMOTE_ADDR} !^123\.123\.123\.123$
RewriteRule .* http://0.0.0.0/Please_check_your_htaccess_file_or_contact_your_hosting_provider_for_assistance [R=301]

NOTE: If you need to allow access from more than 1 IP replace the REMOTE_ADDR line with this example and update accordingly
RewriteCond %{REMOTE_ADDR} !^123\.123\.123\.123$

===Linux Server===
#Edit or Create a file named .htaccess within the directory of your WordPress installation (yes, the file starts with .)
#Place this code in the .htaccess file (this example assumes your IP is 123.123.123.123). Click to see your [http://hostek.com/ip IP].

<pre><FilesMatch 'wp-login|admin-ajax.php|wp-admin'>
RewriteEngine On
RewriteCond %{REMOTE_ADDR} !123.3123.123.123
RewriteRule .* http://0.0.0.0/Please_check_your_htaccess_file_or_contact_your_hosting_provider_for_assistance [R=301]
</FilesMatch></pre>

NOTE: If you need to allow access from more than 1 IP replace the REMOTE_ADDR line with this example and update accordingly
RewriteCond %{REMOTE_ADDR} !123.123.123.123

==Changing Domain Name on a Wordpress Site==
# Update Wordpress and all of your themes and plugins.
# Backup site files.
# Backup your database.
# Login to phpMyAdmin.
# Click the link to your Database (If your not sure what database its using check the main "wp-config.php" file. It will have your MySQL host, database name, and the database username/password).
# A list of your databases will appear. Choose the one that is your WordPress database.
# All the tables in your database will appear on the screen.
# From the list, look for wp_options. Note: The table prefix of wp_ may be different if you changed it when installing.
# Click on the small icon indicated as Browse.
# A screen will open with a list of the fields within the wp_options table.
# Under the field option_name, scroll down and look for siteurl.
# Click the Edit Field icon which usually is found at the far left at the beginning of the row.
# The Edit Field window will appear.
# In the input box for option_value, carefully change the URL information to the new address.
# Verify this is correct and click Go to save the information.
# You should be returned to your wp-options table.
# Look for the home field in the table and click Edit Field. Note There are several pages of tables inside wp_options. Look for the > symbol to page through them.
# In the input box for option_value, carefully change the URL information to the new address.
# Verify this is correct and click Go to save the information.
# Now, via your FTP for the site, Delete the folder wp-content/cache (this is a new folder added with WordPress 2.0).
# After following the steps above, login into your WordPress admin and change the domain name at the following places:
## Settings - General - Update the "WordPress address (URL)" and the "Blog address (URL):" if filled.
## Settings - Misc. - Update the domain name in the "Store uploads in this folder" path, if it has the olddomain.

==Error Establishing Database Connection==
This error means wordpress cannot connect to the database but can have any number of causes.
#If this is a site transfer, ensure the wp-config.php file has the correct database name and database user for your new Hostek site.
#First check to see if your wp-admin section gets the same error. When you browse to http://yourdomain.com/wp-admin, if it has any other error (or none at all) add the following line to your wp-config.php file:
define('WP_ALLOW_REPAIR', true);
and visit http://yourdomain.com/wp-admin/maint/repair.php and you can repair the database. Remove the added code from wp-config.php when you are done.
#DB_HOST will be set differently depending on what server your site is on. In wp-config.php, confirm that your 'DB_HOST', line has either localhost (for shared Linux/CPanel servers and VPSs) or an IP Address that corresponds to the database's hosted server (you can find this in your control panel). If you are supposed to use localhost but still get the error, try replacing it with '127.0.0.1' which may sometimes solve the issue.
#Test general connections to the MySQL server which hosts the database. Make a blank php file somewhere on your site called dbconnecttest.php and use the following code:
<?php
$link = mysql_connect('localhost', 'root', 'password');
if (!$link) {
die('Could not connect: ' . mysql_error());
}
echo 'Connected successfully';
mysql_close($link);
?>
(Replace the 'localhost', 'root', and 'password' sections with the appropriate host, username, and password.)
#If you still get the same error, the user may have insufficient permission or the database can't be reached at all, in which case please create a support ticket at http://support.hostek.com with the problem and troubleshooting you've gone through. You can also try connecting to the database with PHPMyadmin and if the user doesn't have permissions, it will show a corresponding error.
#There may be some junk data in the database that a repair won't fix. Commonly the tables "active_plugins" and "recently_edited" can contain extra non-used information from switching between themes and plugins that cause the site to stop connecting to the database. Go to your PHPMyadmin, find the wordpress database, then find those two tables. Remove the contents for the two tables specified that have nothing to do with your site (for example, do not remove information related to your theme).
#If the site is relatively small or new and you're willing to start over, downloading the latest version of Wordpress and installing it or using our Wordpress installer from the application menu (Windows servers), and Fantastico (CPanel/Linux).
#Try changing the user's password for the database (be sure to update this in wp-config.php). Sometimes MySQL or something else has an update which can change password formatting compatability.

==Wordpress Slowness Troubleshooting==
Site slowness can be a common problem that has causes ranging anywhere from too many requests, large file size requests, poor DNS mapping, or server slowness.
#First check your site on http://tools.pingdom.com which should come up with a lot of information. Verify that the site's load time is high there as well for you. If it's low for pingdom, you more than likely are having an issue with your local internet connection speed or proxy. If your local speed is fast, it could also be the amount of client-side coding on the site (such as JavaScript). Consider switching most elements to server-side coding such as PHP, Coldfusion, Ruby, or ASP.
#As the page size increases, the time it takes to fulfill a request goes up. Larger files can hang and time out, so be sure to reduce image filesizes and check the amount of media on a site.
#Check to make sure none of the listed files are red. If they are, they are missing and could be causing the browser to wait for it for an unnecessarily long time, especially if the file is integral.
#As the number of requests increase, the time also increases. Requests are handled in concurrent chunks. Different browsers can handle a different maximum number (usually 2-8, but sometimes 15+). The more requests your page makes to JS files, CSS files, images, and so forth, the more time it will take depending on the browser and server's limitations for concurrent requests. Even if they are all extremely small file sizes, consider reducing these by combining external CSS files and JS files, and combining smaller images into "sprites" which load that image once, but display different parts of it in different places (More information: http://css-tricks.com/css-sprites/ and http://spriteme.org/faq.php#def ).
#Any external requests (to other hosts) will increase response time as this will be dependent on that host, as well as your browser's settings. Limit the number of external image and code loading.
#Complicated DNS entries can cause slowness. Since DNS begins a request, it has to go through the route set out for it ahead of time. If that route involves multiple other services such as Google API, Cloudflare, Dropbox, or Microsoft Office 365, you may experience additional load time.
#SSL can slightly slow down a site, and loading external elements which authenticate over SSL (such as paypal or donate buttons) will cause some level of slowdown due to the secure "handshake" that must occur.
#Redirects listed will increase load time. These can be due to DNS records or just due to redirection performed in site code.
#If you have lots of requests, the initial DNS resolve time can be improved by having your domain Registrar be the same as your website host. For example, at Hostek we use our own DNS clusters; when you have both your domain and web site hosted through us, there will be a slight speed difference than if your Registrar has to point to our servers from a remote location.
#A CMS such as Wordpress, generally come in much more resource-intensive packages. Try ensuring your plugins are reduced to a minimum and that themes are not too overly complicated. If you have already optimized your site or require a more elaborate site, consider making a support ticket at http://support.hostek.com to inquire about what other packages we may have available to speed up your performance. If you have a VPS, check to see if the site is taking up a lot of resources and consider ordering more processing power or memory if necessary.

==Plugin and Theme Problems==
When your Wordpress site is not working or is performing poorly, themes and plugins are the best first investigation point as they tend to cause most of the issues.
#If you can log into your wp-admin, disable some plugins one by one and check the site each time. Alternatively, disable all of the plugins and check to see if this fixes the issue. If it does, re-enable plugins individually until you find the culprit.
#Always keep plugins and Wordpress up to date with the latest version. Even if it breaks some usability, you will be more secure and less likely to have larger problems overall. Updates mostly include critical bug fixes, compatibility changes and security updates.
#If you cannot even log into your wp-admin section, open either an FTP client or your file manager from the control panel and simply find the folder "/wp-content/plugins" and rename "plugins" to something else. Try logging into your wp-admin and check to see if this solved the problem. If it did, rename the folder back and then rename each plugin except for one. Continue restoring their names until you find the culprit.
#Sometimes plugins or themes are simply incompatible with each other due to third party development being so open. If you find conflicting plugins (that work fine separately but not together), consider changing one of the plugins to another one that suits the same purpose.
#Make a backup copy of your site by zipping it or moving it into another folder. Now try switching themes and check to see that the problem is gone. If the problem is gone, try either a new theme or get with your developer on fixing the compatibility with the current theme if it is needed. Restore the backup of the site when done.

==URL Redirects / Permalink Troubleshooting==
Sometimes site pages do not load (even when they may have done so before).
#Check the links themselves by hovering over them to make sure the path is correct. If anything is present shouldn't be or missing, then you will have a better idea of what may be happening.
#Check .htaccess to be sure there are no redirects occurring that have broken this. This can be as simple as improper syntax (use a syntax checker: http://htaccess.madewithlove.be/ ) or making sure the redirects and rewrites are operating the way they were intended. If your Wordpress is on Windows, be sure that your .htaccess is using proper ISAPI compatible rewrites.
#Check Wordpress permalinks by going into wp-admin and looking for the site settings and then permalinks. Once there, you can troubleshoot the issue by saving any custom permalink format you may be using and checking the Default (first) option to see if this resolves the issue. If the issue is resolved, revise the permalink format or consider one of the pre-made options.

==How to modify your PHP Settings==

===Windows/WCP Plans===
*Please refer to our separate wiki [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#PHP_Settings here]

===Linux/cPanel Plans===
*This is a very useful tool when it comes to making specific changes to PHP. Instead of using a "php.ini" file it will change it directly on the server for your Domain.
#Login to cPanel (e.g. <nowiki>http://yourdomain.com/cpanel</nowiki>)
#Under the "Software and Services" section, go to '''PHP Settings'''
#*If you don't see the '''PHP Settings''' button, you'll want to follow these steps:
##Click on '''Select PHP Version'''
##Click on '''Switch to PHP Settings''' -- This is located on the upper-right hand side of the page.
#Start modifying any of the values here by clicking on them.
#Click Save

==WordPress - Video Tutorials==
[http://hostek.com/tutorials/wp-categories.html How to manage categories in WordPress]

[http://hostek.com/tutorials/wp-comment.html How to write a comment in WordPress]

[http://hostek.com/tutorials/wp-header.html How to change your header in WordPress]

[http://hostek.com/tutorials/wp-install.html How to install WordPress]

[http://hostek.com/tutorials/wp-pages.html How to manage pages in WordPress]

[http://hostek.com/tutorials/wp-password.html How to change your password in WordPress]

[http://hostek.com/tutorials/wp-users.html How to manage users in WordPress]

[http://hostek.com/tutorials/wp-plugins.html How to manage your plugins in WordPress]

[http://hostek.com/tutorials/wp-post.html How to write a new post in WordPress]

[http://hostek.com/tutorials/wp-profile.html How to edit your profile in WordPress]

[http://hostek.com/tutorials/wp-settings.html How to configure your settings in WordPress]

[http://hostek.com/tutorials/wp-upgrade.html How to update your WordPress installation]

[[Category:Tutorials]]

Gzip

2017-01-02T18:03:04Z

Seanc: Created page with "__FORCETOC__ =Do you support gzip?= '''Yes''', gzip is supported and enabled by default on all of our current hosting plans."

__FORCETOC__

=Do you support gzip?=
'''Yes''', gzip is supported and enabled by default on all of our current hosting plans.

Connecting to Database - MS SQL

2016-12-16T23:10:25Z

Seanc: /* Where to get SQL Server Management Studio */

__FORCETOC__

==SQL Server Management Studio==
*Use the following steps to log into your MS SQL database using SQL Server Management Studio
#Log into the WCP and click '''"MS SQL"'''
#Copy the server listed for your database. For example: '''"sql1.hostek.com"'''
#Open SQL Management Studio
#Paste the server you copied from step 2 into the '''"Server name"''' field
#Set '''"Authentication"''' to '''"SQL Server Authentication"'''
#Enter the database username and password and click '''"Connect"'''

*You can also hide the system objects in SQL Management Studio by using the following steps:
#Click '''"Tools"'''
#Select '''"Options"''' from the menu
#Click '''"General"''' under '''"Environment"'''
#Check the box for '''"Hide system objects in Object Explorer"''' and click '''"OK"'''
#Restart SQL Management Studio and Reconnect to your database.

===Where to get SQL Server Management Studio===
*With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.

*SQL Server Management Studio '''2016 is compatible with all versions''' of SQL Server and can be downloaded at the link below:
**https://msdn.microsoft.com/en-us/library/mt238290.aspx

==MyLittleAdmin==
*Use the following steps to log into your MS SQL database using MyLittleAdmin
#Log into the WCP and click '''"MS SQL Tools"'''
#Select your database and user
#Click '''"MyLittleAdmin"'''

[[Category:Databases-MSSQL]]

SQL Server 2012

2016-12-16T23:05:42Z

Seanc: /* SQL Server Management Studio */

==SQL Server Management Studio==

<pre>IMPORTANT: With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.</pre>

*SQL Server Management Studio '''2016 is compatible with all versions''' of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

Versions of SQL Server Management Studio older than the 2012 version may be able to connect and run queries. However, most functions will require that you use the 2012 version of Management Studio. The 2012 version can be downloaded at the following URLs:

64-bit download: 
http://download.microsoft.com/download/8/D/D/8DD7BDBA-CEF7-4D8E-8C16-D9F69527F909/ENU/x64/SQLManagementStudio_x64_ENU.exe

32-bit download: 
http://download.microsoft.com/download/8/D/D/8DD7BDBA-CEF7-4D8E-8C16-D9F69527F909/ENU/x86/SQLManagementStudio_x86_ENU.exe

[[Category:Databases-MSSQL]]

SQL Server 2014

2016-12-16T23:05:29Z

Seanc: /* SQL Server Management Studio */

==SQL Server Management Studio==

<pre>IMPORTANT: With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.</pre>

*SQL Server Management Studio '''2016 is compatible with all versions''' of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

Versions of SQL Server Management Studio older than the 2014 version may be able to connect and run queries. However, most functions will require that you use the 2014 version of Management Studio. In order to obtain SQL Server Management Studio 2014, first go to the following URL:

https://www.microsoft.com/en-us/download/details.aspx?id=42299

Next, select the orange download button. A new pop-up will appear. Scroll down to the very bottom. If you have a 32-bit Operating System, select the check box next to the following and choose 'Next':

"MgmtStudio 32BIT\SQLManagementStudio_x86_ENU.exe"

If you are running a newer 64-bit Operating System, select the check box next to the following and choose 'Next':

"MgmtStudio 64BIT\SQLManagementStudio_x64_ENU.exe"

[[Category:Databases-MSSQL]]

SQL Server 2016

2016-12-16T23:05:14Z

Seanc:

==SQL Server Management Studio==

Versions of SQL Server Management Studio older than the 2016 version may be able to connect and run queries. However, most functions will require that you use the 2016 version of Management Studio.

*With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.

*SQL Server Management Studio ''''2016 is compatible with all versions''' of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

[[Category:Databases-MSSQL]]

SQL Server 2016

2016-12-16T23:04:44Z

Seanc: /* SQL Server Management Studio */

==SQL Server Management Studio==

*Versions of SQL Server Management Studio older than the 2016 version may be able to connect and run queries. However, most functions will require that you use the 2016 version of Management Studio.

*With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.

*SQL Server Management Studio '''2016 is compatible with all versions''' of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

[[Category:Databases-MSSQL]]

SQL Server 2014

2016-12-16T23:03:45Z

Seanc:

==SQL Server Management Studio==

<pre>IMPORTANT: With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.</pre>

*SQL Server Management Studio 2016 is compatible with all versions of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

Versions of SQL Server Management Studio older than the 2014 version may be able to connect and run queries. However, most functions will require that you use the 2014 version of Management Studio. In order to obtain SQL Server Management Studio 2014, first go to the following URL:

https://www.microsoft.com/en-us/download/details.aspx?id=42299

Next, select the orange download button. A new pop-up will appear. Scroll down to the very bottom. If you have a 32-bit Operating System, select the check box next to the following and choose 'Next':

"MgmtStudio 32BIT\SQLManagementStudio_x86_ENU.exe"

If you are running a newer 64-bit Operating System, select the check box next to the following and choose 'Next':

"MgmtStudio 64BIT\SQLManagementStudio_x64_ENU.exe"

[[Category:Databases-MSSQL]]

SQL Server 2012

2016-12-16T23:01:46Z

Seanc:

==SQL Server Management Studio==

<pre>IMPORTANT: With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.</pre>

*SQL Server Management Studio 2016 is compatible with all versions of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

Versions of SQL Server Management Studio older than the 2012 version may be able to connect and run queries. However, most functions will require that you use the 2012 version of Management Studio. The 2012 version can be downloaded at the following URLs:

64-bit download: 
http://download.microsoft.com/download/8/D/D/8DD7BDBA-CEF7-4D8E-8C16-D9F69527F909/ENU/x64/SQLManagementStudio_x64_ENU.exe

32-bit download: 
http://download.microsoft.com/download/8/D/D/8DD7BDBA-CEF7-4D8E-8C16-D9F69527F909/ENU/x86/SQLManagementStudio_x86_ENU.exe

[[Category:Databases-MSSQL]]

Editions - MS SQL

2016-12-16T22:58:07Z

Seanc: /* SQL Express and SQL Web Limitations */

=== MS SQL Databases ===

===Shared Hosting Considerations===
Microsoft SQL Server 2012 Web edition is used for serving our customers shared accounts. We also offer MyLittleAdmin and MyLittleBackup to our shared customers through the WCP.

===VPS Hosting Considerations===
For access to MyLittleAdmin and MyLittleBackup for VPS customers additional licensing is required, please contact support.

====Backwards Compatibility====
Older versions of databases can be imported onto newer MSSQL servers, but newer versions cannot be used on older MSSQL servers.

*A MSSQL 2008 database can be imported into MSSQL 2012, however, a MSSQL 2012 database cannot be used on a MSSQL 2008 server.

====SQL Express and SQL Web Limitations====

MS SQL Express 2014
*Max Database size 10 GB in size
*Max RAM utilization 1 GB Ram

MS SQL Web 2014
*Max Database size 524 PB in size
*Max RAM utilization 64 GB Ram

MS SQL Express 2012
*Max Database size 10 GB in size
*Max RAM utilization 1 GB Ram

To manage SQL 2012, please see our SQL Server 2012 Wiki [https://wiki.hostek.com/SQL_Server_2012 here]

MS SQL Express 2008
*Max Database size 4 GB in size
*Max RAM utilization 1 GB Ram

'''NOTES:'''
*For supporting a busy database or several databases with normal usage we recommend the Web edition with available RAM over 1GB.
*'''Scheduled Tasks''': If you need to use Scheduled Tasks with the SQL Agent, you will need the Web Edition or higher.

====Web Edition Limitations====
*Full-text indexing is not installed by default, request should be made to support for installing with full-text indexing.
*Cannot be a Publisher for SQL Replication, for supporting SQL Replication and publishing we recommend the Standard Edition

====MS SQL Editions Comparison====
[http://msdn.microsoft.com/en-us/library/cc645993.aspx MS SQL Edition Comparisons (Microsoft chart)]

[[Category:Databases-MSSQL]]
[[Category:Databases-VPS]]

SQL Server 2016

2016-12-16T22:55:18Z

Seanc:

==SQL Server Management Studio==

*Versions of SQL Server Management Studio older than the 2016 version may be able to connect and run queries. However, most functions will require that you use the 2016 version of Management Studio.

*With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.

*SQL Server Management Studio 2016 is compatible with all versions of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link labelled "Download SQL Server Management Studio (16.5.1)".
*#A pop-up will appear, click Save File to save to your computer.

[[Category:Databases-MSSQL]]

SQL Server 2016

2016-12-16T22:53:32Z

Seanc: /* SQL Server Management Studio */

==SQL Server Management Studio==

*Versions of SQL Server Management Studio older than the 2016 version may be able to connect and run queries. However, most functions will require that you use the 2016 version of Management Studio.

*With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.

*SQL Server Management Studio 2016 is compatible with all versions of SQL Server and can be downloaded at the link below:
*#https://msdn.microsoft.com/en-us/library/mt238290.aspx
*#Next, Click the blue download link 'Download SQL Server Management Studio June 2016 generally available release'. A pop-up will appear, click Save File to save to your computer.

[[Category:Databases-MSSQL]]

Connecting to Database - MS SQL

2016-12-16T22:50:35Z

Seanc: /* Where to get SQL Server Management Studio */

__FORCETOC__

==SQL Server Management Studio==
*Use the following steps to log into your MS SQL database using SQL Server Management Studio
#Log into the WCP and click '''"MS SQL"'''
#Copy the server listed for your database. For example: '''"sql1.hostek.com"'''
#Open SQL Management Studio
#Paste the server you copied from step 2 into the '''"Server name"''' field
#Set '''"Authentication"''' to '''"SQL Server Authentication"'''
#Enter the database username and password and click '''"Connect"'''

*You can also hide the system objects in SQL Management Studio by using the following steps:
#Click '''"Tools"'''
#Select '''"Options"''' from the menu
#Click '''"General"''' under '''"Environment"'''
#Check the box for '''"Hide system objects in Object Explorer"''' and click '''"OK"'''
#Restart SQL Management Studio and Reconnect to your database.

===Where to get SQL Server Management Studio===
*With SQL 2016, the Management Studio application is now a completely separate stand-alone product from the SQL Server database engine.

*SQL Server Management Studio 2016 is compatible with all versions of SQL Server and can be downloaded at the link below:
**https://msdn.microsoft.com/en-us/library/mt238290.aspx

==MyLittleAdmin==
*Use the following steps to log into your MS SQL database using MyLittleAdmin
#Log into the WCP and click '''"MS SQL Tools"'''
#Select your database and user
#Click '''"MyLittleAdmin"'''

[[Category:Databases-MSSQL]]

IPhone

2016-12-16T19:54:07Z

Seanc: /* iPhone Email Setup */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone Email Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the '''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the example domains within the images. Be sure to replace your domain and email information within the proper fields.

*Tap on "'''Settings'''" icon (Fig 1).
[[File:home.PNG|200px|thumb|left|Fig 1]] 

*Tap on the menu item of Mail, Contacts, Calendar. (Fig 2.1 & Fig 2.2)
[[File:Settings.PNG|200px|thumb|left|Fig 2.1]][[File:Settings_01.png|200px|thumb|none|Fig 2.2]] 

*Tap on "'''Add Account'''" (Fig 3)
[[File:mail_iOS7_02.png|200px|thumb|left|Fig 3]] 

*You will see a list of email accounts types, tap on "'''Other'''" at the bottom of the list. (Fig 4)
[[File:mail_iOS7_03.jpeg|200px|thumb|left|Fig 4]] 

*If you have an existing account, you will click on Add New Account, again. If you do not have an existing email account, the New Account Screen should appear. (Fig 5)
[[File:AddAccount.PNG|200px|thumb|left|Fig 5]] 

*Complete the fields as follows: (Fig 6)
** Name: The name you want people to see when you send them email messages. Example; John or Joan Smith
** Address: Your full email address. Example; user@your_domain.com
** Password: Your email account password. (Case-sensitive)
** Description: How you want the account to show on the list of email accounts. Example; hostek.com account

*Tap "'''Next'''" in the upper right corner to advance to the detailed account information screen.

[[File:mail_iOS7_04.png|200px|thumb|left|Fig 6]] 

'''If setting up IMAP please click the following link [https://wiki.hostek.com/IPhone#iphone_IMAP_Setup IMAP Setup]''' 
With IMAP setup there is no need to download the email when viewing email from multiple computers/devices, this is easier to identify unread emails.
 
'''If setting up POP3 please click the following link [https://wiki.hostek.com/IPhone#iphone_POP3_setup POP3 Setup]''' 
With POP3 the email is downloaded from the server to each computer/device.

=iPhone IMAP Setup=

*Ensure '''IMAP''' is selected at the top left. (Fig 1-1)
[[File:IMAP.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
*Tap '''Next''' in the upper right corner, the phone will verify your information.
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

*After verification you will be brought to the screen in (Fig 1-2), tap '''Save''' in the upper right corner to complete email setup for IMAP.
[[File:Done.jpg|200px|thumb|left|Fig 1-1]] 

==How to set up the iPhone so that it stores sent items on the server==

'''Note:''' You must be using IMAP to use this setting.

#Click Settings
#Click Mail, Contact, Calendars
#Select the Mail account you want to change
#Click on Account Info
#Scroll down to Advanced
#You will now see a screen that says '''Advanced'''. In this screen is a section called '''Mailbox Behaviours'''
#Click on the Sent Mailbox button.
#This will now display two sections. '''On My Iphone''' and '''On the server'''.
#In the section '''On the server''' should be a list of all your mailboxes.
#scroll down to the Sent Items box on the mail server and select the Sent Items.
#When you send an email from your iphone, a copy will be passed to your mail server.

=iPhone POP3 setup=
*Ensure '''POP3''' is selected at the top left. (Fig 2-1)
[[File:pop3.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

*To complete setup, tap '''Next''' in the upper right corner, the phone will verify your information and setup is complete.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar Sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]

[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]
[[Category: iOS]]

IPhone

2016-12-16T19:51:37Z

Seanc:

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone Email Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the '''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the example domains within the images. Be sure to replace your domain and email information within the proper fields.

*Tap on "'''Settings'''" icon (Fig 1).
[[File:home.PNG|200px|thumb|left|Fig 1]] 

*Tap on the menu item of Mail, Contacts, Calendar. (Fig 2.1 & Fig 2.2)
[[File:Settings.PNG|200px|thumb|left|Fig 2.1]][[File:Settings_01.PNG|200px|thumb|none|Fig 2.2]] 

*Tap on "'''Add Account'''" (Fig 3)
[[File:mail_iOS7_02.png|200px|thumb|left|Fig 3]] 

*You will see a list of email accounts types, tap on "'''Other'''" at the bottom of the list. (Fig 4)
[[File:mail_iOS7_03.jpeg|200px|thumb|left|Fig 4]] 

*If you have an existing account, you will click on Add New Account, again. If you do not have an existing email account, the New Account Screen should appear. (Fig 5)
[[File:AddAccount.PNG|200px|thumb|left|Fig 5]] 

*Complete the fields as follows: (Fig 6)
** Name: The name you want people to see when you send them email messages. Example; John or Joan Smith
** Address: Your full email address. Example; user@your_domain.com
** Password: Your email account password. (Case-sensitive)
** Description: How you want the account to show on the list of email accounts. Example; hostek.com account

*Tap "'''Next'''" in the upper right corner to advance to the detailed account information screen.

[[File:mail_iOS7_04.png|200px|thumb|left|Fig 6]] 

'''If setting up IMAP please click the following link [https://wiki.hostek.com/IPhone#iphone_IMAP_Setup IMAP Setup]''' 
With IMAP setup there is no need to download the email when viewing email from multiple computers/devices, this is easier to identify unread emails.
 
'''If setting up POP3 please click the following link [https://wiki.hostek.com/IPhone#iphone_POP3_setup POP3 Setup]''' 
With POP3 the email is downloaded from the server to each computer/device.

=iPhone IMAP Setup=

*Ensure '''IMAP''' is selected at the top left. (Fig 1-1)
[[File:IMAP.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
*Tap '''Next''' in the upper right corner, the phone will verify your information.
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

*After verification you will be brought to the screen in (Fig 1-2), tap '''Save''' in the upper right corner to complete email setup for IMAP.
[[File:Done.jpg|200px|thumb|left|Fig 1-1]] 

==How to set up the iPhone so that it stores sent items on the server==

'''Note:''' You must be using IMAP to use this setting.

#Click Settings
#Click Mail, Contact, Calendars
#Select the Mail account you want to change
#Click on Account Info
#Scroll down to Advanced
#You will now see a screen that says '''Advanced'''. In this screen is a section called '''Mailbox Behaviours'''
#Click on the Sent Mailbox button.
#This will now display two sections. '''On My Iphone''' and '''On the server'''.
#In the section '''On the server''' should be a list of all your mailboxes.
#scroll down to the Sent Items box on the mail server and select the Sent Items.
#When you send an email from your iphone, a copy will be passed to your mail server.

=iPhone POP3 setup=
*Ensure '''POP3''' is selected at the top left. (Fig 2-1)
[[File:pop3.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

*To complete setup, tap '''Next''' in the upper right corner, the phone will verify your information and setup is complete.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar Sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]

[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]
[[Category: iOS]]

File:Settings 01.png

2016-12-16T19:48:49Z

Seanc: Seanc uploaded a new version of File:Settings 01.png

For iPhone Email Client Tutorial.

File:Settings 01.png

2016-12-16T19:47:03Z

Seanc: Seanc uploaded a new version of File:Settings 01.png

For iPhone Email Client Tutorial.

File:Settings 01.png

2016-12-15T23:29:16Z

Seanc: Seanc uploaded a new version of File:Settings 01.png

For iPhone Email Client Tutorial.

File:Settings 01.png

2016-12-15T23:22:04Z

Seanc: For iPhone Email Client Tutorial.

For iPhone Email Client Tutorial.