Hostek.com Wiki - User contributions [en]

Client Control Panel

2014-01-30T15:20:51Z

SeanC: /* How to edit Domain Registration Contact Details */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

Note - If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services'''
#Find the desired service and click '''Order Now'''

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==How to edit Domain Registration Contact Details==
*If your domain is registered with us, these are steps to change your Domain Contact Details / WHOIS Information.
#Log in to the Client Area (here: https://cp.hostek.com/).
#Click on '''Domains'''.
#Select '''My Domains'''.
#On the right-side of the chosen Domain, you will want to click the '''Down-Arrow''' next to '''Manage Domain'''.
##If your domain is currently in a locked state, please move to the '''Registrar Lock''' tab, and click '''Disable Registrar Lock'''.
#Click '''Edit Contact Information'''.
#Make any changes that you wish.
#Click '''Save Changes''' at the bottom, to ensure that you've kept the differences.
*Note: If you encounter any errors in this process, please contact support and we'll provide you with alternate means. (https://support.hostek.com/ or email us at '''support@hostek.com''')

==Permissions for Sub-Accounts==
#To set permission and restrictions for Sub Accounts follow these steps:
#Log in to the (Billing) Control Panel, here: http://cp.hostek.com/.
#On the '''Home''' page, click '''Update Your Details'''.
#Click on the '''Contacts/Sub-Accounts''' tab.
#Tick '''Activate Sub-Account''' to configure as a sub-account with client area access.
#Tick the boxes next to the settings you would like applied.
#Now set a '''different password''' than the one you used to log in.

Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Password - How to Change

2014-01-27T23:11:39Z

SeanC:

==Billing Control Panel - How to Change Password==

# Log in to the '''Billing Control Panel''' at https://cp.hostek.com/clientarea.php.
# Click the '''"Hello, <name>"''' drop-down menu, on the far right of the black bar.
# Now Click '''Change Password'''.
# Enter your '''Existing''' password, followed by the '''New''' password.
# Click '''Save Changes'''.
* '''Note''' - This will change your password for both http://wcp.hostek.com/Login.aspx and https://cp.hostek.com/clientarea.php Logins.

==Windows Control Panel - How to Change Password==

# Log in to the '''Billing Control Panel''' at https://cp.hostek.com/clientarea.php.
# Click the '''"Hello, <name>"''' drop-down menu, on the far right of the black bar.
# Now Click '''Change Password'''.
# Enter your '''Existing''' password, followed by the '''New''' password.
# Click '''Save Changes'''.
* '''Note''' - This will change your password for both http://wcp.hostek.com/Login.aspx and https://cp.hostek.com/clientarea.php Logins.

==Linux Control Panel - cPanel - How to Change Password==
# Login to your '''cPanel'''.
# In the '''Email''' area, Click on '''Email Accounts'''.
# Now under the '''Actions''' list, Click '''Change Password'''.
# Choose your '''New Password'''.
# Click '''Change Password'''.
* '''Note''' - Email Account Passwords are now required to have an at least 8 Characters, an Uppercase-letter, 1 symbol, and 1 number for added security measures, against spam.

==Email - SmarterMail - How to Change Password==
# Log in to your '''WCP''' at http://wcp.hostek.com/Login.aspx.
# In the '''Email''' area Click the '''Users''' button.
# Click the '''Pencil Icon''' next to the username you would like to update.
# Enter a new password for the user.
# Click '''Save'''.
* '''Note''' - Email Account Passwords are now required to have an at least 8 Characters, an Uppercase-letter, 1 symbol, and 1 number for added security measures, against spam.

==Content Management System (CMS) - How to Change Password==
#Usually the '''Login''' page for any CMS will contain a form of a '''Password Recovery''' feature.
*'''Joomla!''' login page: http://yoursite.com/administrator or http://www.yoursite.com/directory/administrator
*'''WordPress''' login page: http://example.com/wp-login.php or http://www.example.com/directory/wp-login.php or with '''/wp-admin'''
*'''Mura''' login page: http://sampledomain.com/admin/index.cfm or http://www.sampledomain.com/directory/admin/index.cfm
*'''Note''' - We do not control the logins for many Applications, but we are willing to help where we can.

Domain Registration and Domain Name Management

2014-01-27T20:13:10Z

SeanC:

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==Registrant contact information validation==
*Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar "OpenSRS" will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated.

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration, Transfer, and Renewal Fees==
*'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''

*'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.
#On the next page, click the ''''Click to Continue'''' link
#Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in client account==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain.
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew")

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Domain Registration Information vs. Domain Hosting Information==
*Note: This '''mostly''' applies to those who have ordered their Registration through Hostek.com.
#Domain Registration Information and your Domain's Hosting Information are completely separate; and must be maintained two different ways.
#*Registration Information is kept at the Registrar level. Depending on your privacy settings, it is set up much like a Phone Book entry, in that it is Public Ownership Information. Available to lookup around the internet.
#* Your Hosting Information with Hostek.com is kept within our own secure Billing System.
#Here are the respective processes to update each:
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_to_edit_Domain_Registration_Contact_Details Registration Information]''' '''
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_To_Edit.2FChange_My_Contact_Details Hosting Information]''' '''

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]

Client Control Panel

2014-01-27T18:00:05Z

SeanC:

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

Note - If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services'''
#Find the desired service and click '''Order Now'''

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==How to edit Domain Registration Contact Details==
*If your domain is registered with us, these are steps to change your Domain Contact Details / WHOIS Information.
#Log in to the Client Area (here: https://cp.hostek.com/).
#Click on '''Domains'''.
#Select '''My Domains'''.
#On the right-side of the chosen Domain, you will want to click the '''Down-Arrow''' next to '''Manage Domain'''.
#Click '''Edit Contact Information'''.
#Make any changes that you wish.
#Click '''Save Changes''' at the bottom, to ensure that you've kept the differences.
*Note: If you encounter any errors in this process, please contact support and we'll provide you with alternate means. (https://support.hostek.com/ or email us at '''support@hostek.com''')

==Permissions for Sub-Accounts==
#To set permission and restrictions for Sub Accounts follow these steps:
#Log in to the (Billing) Control Panel, here: http://cp.hostek.com/.
#On the '''Home''' page, click '''Update Your Details'''.
#Click on the '''Contacts/Sub-Accounts''' tab.
#Tick '''Activate Sub-Account''' to configure as a sub-account with client area access.
#Tick the boxes next to the settings you would like applied.
#Now set a '''different password''' than the one you used to log in.

Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2014-01-27T17:15:29Z

SeanC:

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

Note - If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services'''
#Find the desired service and click '''Order Now'''

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Permissions for Sub-Accounts==
#To set permission and restrictions for Sub Accounts follow these steps:
#Log in to the (Billing) Control Panel, here: http://cp.hostek.com/.
#On the '''Home''' page, click '''Update Your Details'''.
#Click on the '''Contacts/Sub-Accounts''' tab.
#Tick '''Activate Sub-Account''' to configure as a sub-account with client area access.
#Tick the boxes next to the settings you would like applied.
#Now set a '''different password''' than the one you used to log in.

Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Domain Registration and Domain Name Management

2014-01-27T17:14:43Z

SeanC:

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==Registrant contact information validation==
*Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar "OpenSRS" will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated.

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration, Transfer, and Renewal Fees==
*'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''

*'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.
#On the next page, click the ''''Click to Continue'''' link
#Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in client account==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain.
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew")

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]

Email

2013-12-17T16:32:54Z

SeanC:

__FORCETOC__

==Email Troubleshooting==
===Unable to Send Email===
If you are unable to send email but can receive mail, then you will need to check the following:
#Make sure your email client has '''SMTP authentication enabled''' - be sure to use your entire email address as the username.
#Try changing your outgoing port to one of our '''alernate SMTP ports''': '''26''' and '''587''' Sometimes ISPs (''Internet Service Providers'') will block the default SMTP port (''25''), so it is necessary to change to one of the alternate SMTP ports.

===Domain Size Limit Exceeded===
If you have been notified that your domain has exceeded it's Disk Space Allotment, then you can follow any of these steps to start receiving mail again.
#Clear out space for the new emails by deleting items in your '''Inbox''', '''Sent''', or '''Deleted''' folders.
#Use '''POP3''' in a '''Mail Client''' (such as Microsoft Outlook, Mozilla Firefox, Roundcube, etc.) to move the emails off of the server and onto your local device.
#We would suggest purchasing '''more space''' or '''upgrading''' to a different plan. This can be done in your '''Client Area''' (here: http://cp.hostek.com/) or by contacting us with '''Security Verification'''.
*Note: All Incoming Email will be rejected by the server, meaning that the emails will be unrecoverable if this is the reason behind the issue.

==MX Records==
===Setting up MX Records on Windows===
One thing you could check if it's just an issue with receiving emails is to see if your MX records are set up correctly. Here are steps to see if your MX records are set up correctly:
#Go into DNS Editor in WCP.
#Click '''Add Record'''.
#Type '''mail''' beside Record Name.
#Beside Type put '''A'''.
#Beside Data put the IP Address that's set on what mail server you're on.
#Then click '''Save''', and you have an A Record labeled mail.'''yourdomain'''.com.
#Then you click '''Add Record''' again.
#Leave Record Name blank.
#Beside Type put '''MX'''.
#Beside Data put mail.'''yourdomain'''.com.
#Then click '''Save''', and you have an MX Record which points to mail.'''yourdomain'''.com.

==Email Size Limit (Sending/Receiving)==
For shared accounts, the limit for sending AND receiving is 30MB in size.

For VPS customers with SmarterMail, you can control the size of the sending limit to accommodate your needs.

== Email Blacklist Management (VPS) ==

===Blacklist check - VPS ONLY===

Go to http://mxtoolbox.com/blacklists.aspx and use server's IP address. Make sure to click "Check All Blacklists" link.

===Delisting from Comcast - VPS ONLY===

URL:
http://www.comcastsupport.com/Forms/NET/blockedprovider.asp

Steps:
#Fill out the forum correctly and accurately and click on the '''Submit''' tab.

To check for blacklist go to: http://mxtoolbox.com/blacklists.aspx

===Delisting from AOL - VPS ONLY===

'''Check IP reputation'''
*http://postmaster.aol.com/Reputation.php

'''Feedback loop application'''

*URL: http://postmaster.info.aol.com/SupportRequest.FBL.php
**Note: this does NOT apply to shared hosting accounts. We alread have setup a feedback loop for the Outbound IP Address of our mail servers.

'''Request for Removal'''
URL: http://postmaster.aol.com/SupportRequest.php

Steps:
# Check the headers from the bounce and see what the error was.
# Once at the link above scroll down to the drop down and select Other Issues
# Click Next
# Find the error in the drop down menu and click Next.
# Fill out the Form with the information required. Use Support Email and phone numbers.
# In the Comments or Notes field, please let them know we have looked into it and taken care of the spammer or placed further filters. If we do not the IP will not be de-listed.

AOL will send an email saying they have received our request and that they will look into it.

===Delisting from Barracuda - VPS ONLY===

URL: https://www.barracudanetworks.com/support/

Steps:
Support Ticket, Phone number, and Live chat can be found in the link above.

#Email/Phone Number will be listed under "Corporate Headquarters Support Office".
#Live Chat can be found on the right side of the screen floating.

===Delisting from Live.com (Hotmail) - VPS ONLY===

*Go to https://support.msn.com/eform.aspx?productKey=edfsmsbl2&ct=eformts&scrx=1 and fill out the delistment form

*For addtional information on hotmail failed delivery codes: http://mail.live.com/mail/troubleshooting.aspx

===Delisting from Spamhaus-zen - VPS ONLY===

When trying to remove our IP Address from this blacklist you can view the URL below which will tell you if the IP is currently blocked.

URL: http://www.spamhaus.org/lookup/

Steps: If the IP Address is listed then the search results for the IP will provide you with a URL to follow to get that specific IP de-listed. Follow the steps provided within the URL and make sure you provide them with a good description of the steps we have taken to ensure this does not happen again ( I.E. we removed the users that was sending spam, added some extra filters, ect. ).

===Delisting from Yahoo - VPS ONLY===

URL: http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

Steps:
# Use the following options after going to the link above:
##Mail
##Mail
##Postmaster
##SMTP Error - Blocked or delayed mail
# Fill out any forms that are required

==SmarterMail - WebMail Functions==
===How to Create a Folder in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Click on '''Actions''' (On the far-left side of the light-blue bar.)
#Click on '''New Folder'''.
#Name your folder.
*You can access any folders you create by Clicking on the '''+''' button next to '''Inbox'''.

===How to Preform a Mass Deletion in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Select the '''appropriate''' inbox.
#Click on '''Delete'''.
#Select '''Delete All Messages in Folder'''.
*If you want to save certain emails, please follow '''How to Move Emails to a Folder'''.

===How to Move Emails to a Folder in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Select the '''appropriate''' inbox.
#Tick all of the '''appropriate''' emails.
#Click on '''Actions''' (Above the Emails).
#Select '''Move'''.
#Specify the '''folder''' of choice (You might have to find it by Clicking on the '''+''' next to '''Inbox''').

===How to Set a Notification Profile===
*This will allow you to set any number of email address to receive '''very''' important '''System Administrator''' Notification emails.
#Sign in as the primary administrator email account (the default is the ''''mailadmin@'''' user) in '''SmarterMail'''.
#Click on '''Settings''' (the '''gears''' icon).
#Expand '''Domain Settings'''.
#Click on '''Notification Profiles'''.
#You now have the option to create a '''New''' entry, '''Delete''' an entry, or '''Edit''' the default/existing entry.
*These are the options you will have to choose from when setting a '''Notification Profile'''.
#'''Email Address(es)''' - The email address(es) to which notifications are sent.
##'''Enable''' - Select this option to enable email notifications.
#'''SMS Email Address(es)''' - The mobile device email address to which notifications are sent.
##'''Enable''' - Select this option to enable SMS notifications.
#'''Enable Reminders for all domain administrators''' - Select this option to send a reminder to all domain administrators when the event is triggered.

==cPanel Email==
===Accessing Webmail===
#Log in to '''cPanel''' ( or from http://www.yourdomain.com/webmail/ )
#Click on '''Webmail'''.
#Click on '''Go to Webmail Login'''.
#Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''
#For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.
#From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
*'''Note:''' You do not have to login to cPanel in order to access your Webmail.

===Creating Folders and Sub-folders===
#While in the '''Options''' menu, Click on '''Folders'''.
#Place the desired name into the '''box''' below the '''Create a Folder''' title.
#If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.
#Click on '''Create'''.
#In order to see the new folder listed, Click on '''Refresh Folder List'''.
*'''Note:''' You can create as many folders as you need.

===Adding an Entry to the Address Book===
#While in the '''Options''' menu, Click on '''Addresses'''.
#All of the fields are required, except for the 'Additional Information' box.
#Click '''Add Address'''

===Composing Email===
#While in the '''Options''' menu, Click on '''Compose'''.
#To select a Email Address from your Address Book, click on '''Addresses'''
#You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.
#Click on '''Use Addresses'''.
#Next, fill out your '''Subject''' and the body of the message.
#You can also send an attachment, just '''Scroll Down''' to the bottom of the page.
#Beside the '''Attach''' box, Click on '''Browse'''.
#Choose the file.
#Click on '''Add'''
#To complete everything, Click on '''Send''' on the bottom of the page.

===Deleting and Moving Mail===
#From your '''Inbox'''
#Tick the box next to the email(s) of choice.
#To trash your Email(s) Click on '''Delete'''.
#To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.
#Click on '''Move'''
*Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-webmail.html

===Create a POP Email Account in cPanel===
#Login to cPanel.
#Click on '''Email Accounts'''.
#There will already be a '''Default POP Email Account''' listed.
#Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.
#Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.
#You can set the '''Mailbox Quota Limit''' if you wish.
#Click on '''Create'''
#Click on '''No''' (This can be done later.)
*From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.
*'''Note:''' You can make as many POP Email Accounts as your Hosting Plan will allow.
*'''Don't Forget''' to setup your POP Email Accounts in your preferred Email Client. (I.E. Microsoft Outlook, Mozilla Thunderbird, Eudora, etc.)
*Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-popemail.html

===Create a Default (Catchall) Email Address in cPanel===
*Logging in to cPanel.
#Click on '''Default Address'''.
#Enter the desired email address in the '''Forward to Email Address''' box.
#Now Click on '''Change'''.
*'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.
*Here is our Video Tutorial on this - http://hostek.com/tutorials/cpanel-x3-catchall.html

[[Category:Misc-Email]]
[[Category:VPS]]
[[Category:Windows]]
[[Category:Email]]

Email

2013-12-17T16:18:20Z

SeanC: /* cPanel Email */

__FORCETOC__

==Email Troubleshooting==
===Unable to Send Email===
If you are unable to send email but can receive mail, then you will need to check the following:
#Make sure your email client has '''SMTP authentication enabled''' - be sure to use your entire email address as the username.
#Try changing your outgoing port to one of our '''alernate SMTP ports''': '''26''' and '''587''' Sometimes ISPs (''Internet Service Providers'') will block the default SMTP port (''25''), so it is necessary to change to one of the alternate SMTP ports.

===Domain Size Limit Exceeded===
If you have been notified that your domain has exceeded it's Disk Space Allotment, then you can follow any of these steps to start receiving mail again.
#Clear out space for the new emails by deleting items in your '''Inbox''', '''Sent''', or '''Deleted''' folders.
#Use '''POP3''' in a '''Mail Client''' (such as Microsoft Outlook, Mozilla Firefox, Roundcube, etc.) to move the emails off of the server and onto your local device.
#We would suggest purchasing '''more space''' or '''upgrading''' to a different plan. This can be done in your '''Client Area''' (here: http://cp.hostek.com/) or by contacting us with '''Security Verification'''.
*Note: All Incoming Email will be rejected by the server, meaning that the emails will be unrecoverable if this is the reason behind the issue.

==MX Records==
===Setting up MX Records on Windows===
One thing you could check if it's just an issue with receiving emails is to see if your MX records are set up correctly. Here are steps to see if your MX records are set up correctly:
#Go into DNS Editor in WCP.
#Click '''Add Record'''.
#Type '''mail''' beside Record Name.
#Beside Type put '''A'''.
#Beside Data put the IP Address that's set on what mail server you're on.
#Then click '''Save''', and you have an A Record labeled mail.'''yourdomain'''.com.
#Then you click '''Add Record''' again.
#Leave Record Name blank.
#Beside Type put '''MX'''.
#Beside Data put mail.'''yourdomain'''.com.
#Then click '''Save''', and you have an MX Record which points to mail.'''yourdomain'''.com.

==Email Size Limit (Sending/Receiving)==
For shared accounts, the limit for sending AND receiving is 30MB in size.

For VPS customers with SmarterMail, you can control the size of the sending limit to accommodate your needs.

== Email Blacklist Management (VPS) ==

===Blacklist check - VPS ONLY===

Go to http://mxtoolbox.com/blacklists.aspx and use server's IP address. Make sure to click "Check All Blacklists" link.

===Delisting from Comcast - VPS ONLY===

URL:
http://www.comcastsupport.com/Forms/NET/blockedprovider.asp

Steps:
#Fill out the forum correctly and accurately and click on the '''Submit''' tab.

To check for blacklist go to: http://mxtoolbox.com/blacklists.aspx

===Delisting from AOL - VPS ONLY===

'''Check IP reputation'''
*http://postmaster.aol.com/Reputation.php

'''Feedback loop application'''

*URL: http://postmaster.info.aol.com/SupportRequest.FBL.php
**Note: this does NOT apply to shared hosting accounts. We alread have setup a feedback loop for the Outbound IP Address of our mail servers.

'''Request for Removal'''
URL: http://postmaster.aol.com/SupportRequest.php

Steps:
# Check the headers from the bounce and see what the error was.
# Once at the link above scroll down to the drop down and select Other Issues
# Click Next
# Find the error in the drop down menu and click Next.
# Fill out the Form with the information required. Use Support Email and phone numbers.
# In the Comments or Notes field, please let them know we have looked into it and taken care of the spammer or placed further filters. If we do not the IP will not be de-listed.

AOL will send an email saying they have received our request and that they will look into it.

===Delisting from Barracuda - VPS ONLY===

URL: https://www.barracudanetworks.com/support/

Steps:
Support Ticket, Phone number, and Live chat can be found in the link above.

#Email/Phone Number will be listed under "Corporate Headquarters Support Office".
#Live Chat can be found on the right side of the screen floating.

===Delisting from Live.com (Hotmail) - VPS ONLY===

*Go to https://support.msn.com/eform.aspx?productKey=edfsmsbl2&ct=eformts&scrx=1 and fill out the delistment form

*For addtional information on hotmail failed delivery codes: http://mail.live.com/mail/troubleshooting.aspx

===Delisting from Spamhaus-zen - VPS ONLY===

When trying to remove our IP Address from this blacklist you can view the URL below which will tell you if the IP is currently blocked.

URL: http://www.spamhaus.org/lookup/

Steps: If the IP Address is listed then the search results for the IP will provide you with a URL to follow to get that specific IP de-listed. Follow the steps provided within the URL and make sure you provide them with a good description of the steps we have taken to ensure this does not happen again ( I.E. we removed the users that was sending spam, added some extra filters, ect. ).

===Delisting from Yahoo - VPS ONLY===

URL: http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

Steps:
# Use the following options after going to the link above:
##Mail
##Mail
##Postmaster
##SMTP Error - Blocked or delayed mail
# Fill out any forms that are required

==SmarterMail - Addon Domains==
With our Windows Unlimited account, you can add multiple domains that are your domains. Since all the domains in the account apply to a single account holder, each added add-on domain will be setup as a Domain Alias in SmarterMail.

Example, if you have domain1.com as the main domain, and you add domain2.com as another domain in the account, all email functions via WCP will be done via the domain1.com management interface. If you setup an email account John.Smith@domain1.com then you will be able to send and receive via John.Smith@domain2.com also. These would not be separate email accounts; they would be one in the same.

If you need separate email accounts, meaning like sales@domain1.com and sales@domain2.com going to different people, then you would need a separate hosting account or a reseller account.

==SmarterMail - WebMail Functions==
===How to Create a Folder in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Click on '''Actions''' (On the far-left side of the light-blue bar.)
#Click on '''New Folder'''.
#Name your folder.
*You can access any folders you create by Clicking on the '''+''' button next to '''Inbox'''.

===How to Preform a Mass Deletion in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Select the '''appropriate''' inbox.
#Click on '''Delete'''.
#Select '''Delete All Messages in Folder'''.
*If you want to save certain emails, please follow '''How to Move Emails to a Folder'''.

===How to Move Emails to a Folder in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Select the '''appropriate''' inbox.
#Tick all of the '''appropriate''' emails.
#Click on '''Actions''' (Above the Emails).
#Select '''Move'''.
#Specify the '''folder''' of choice (You might have to find it by Clicking on the '''+''' next to '''Inbox''').

===How to Set a Notification Profile===
*This will allow you to set any number of email address to receive '''very''' important '''System Administrator''' Notification emails.
#Sign in as the primary administrator email account (the default is the ''''mailadmin@'''' user) in '''SmarterMail'''.
#Click on '''Settings''' (the '''gears''' icon).
#Expand '''Domain Settings'''.
#Click on '''Notification Profiles'''.
#You now have the option to create a '''New''' entry, '''Delete''' an entry, or '''Edit''' the default/existing entry.
*These are the options you will have to choose from when setting a '''Notification Profile'''.
#'''Email Address(es)''' - The email address(es) to which notifications are sent.
##'''Enable''' - Select this option to enable email notifications.
#'''SMS Email Address(es)''' - The mobile device email address to which notifications are sent.
##'''Enable''' - Select this option to enable SMS notifications.
#'''Enable Reminders for all domain administrators''' - Select this option to send a reminder to all domain administrators when the event is triggered.

==cPanel Email==
===Accessing Webmail===
#Log in to '''cPanel''' ( or from http://www.yourdomain.com/webmail/ )
#Click on '''Webmail'''.
#Click on '''Go to Webmail Login'''.
#Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''
#For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.
#From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
*'''Note:''' You do not have to login to cPanel in order to access your Webmail.

===Creating Folders and Sub-folders===
#While in the '''Options''' menu, Click on '''Folders'''.
#Place the desired name into the '''box''' below the '''Create a Folder''' title.
#If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.
#Click on '''Create'''.
#In order to see the new folder listed, Click on '''Refresh Folder List'''.
*'''Note:''' You can create as many folders as you need.

===Adding an Entry to the Address Book===
#While in the '''Options''' menu, Click on '''Addresses'''.
#All of the fields are required, except for the 'Additional Information' box.
#Click '''Add Address'''

===Composing Email===
#While in the '''Options''' menu, Click on '''Compose'''.
#To select a Email Address from your Address Book, click on '''Addresses'''
#You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.
#Click on '''Use Addresses'''.
#Next, fill out your '''Subject''' and the body of the message.
#You can also send an attachment, just '''Scroll Down''' to the bottom of the page.
#Beside the '''Attach''' box, Click on '''Browse'''.
#Choose the file.
#Click on '''Add'''
#To complete everything, Click on '''Send''' on the bottom of the page.

===Deleting and Moving Mail===
#From your '''Inbox'''
#Tick the box next to the email(s) of choice.
#To trash your Email(s) Click on '''Delete'''.
#To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.
#Click on '''Move'''
*Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-webmail.html

===Create a POP Email Account in cPanel===
#Login to cPanel.
#Click on '''Email Accounts'''.
#There will already be a '''Default POP Email Account''' listed.
#Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.
#Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.
#You can set the '''Mailbox Quota Limit''' if you wish.
#Click on '''Create'''
#Click on '''No''' (This can be done later.)
*From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.
*'''Note:''' You can make as many POP Email Accounts as your Hosting Plan will allow.
*'''Don't Forget''' to setup your POP Email Accounts in your preferred Email Client. (I.E. Microsoft Outlook, Mozilla Thunderbird, Eudora, etc.)
*Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-popemail.html

===Create a Default (Catchall) Email Address in cPanel===
*Logging in to cPanel.
#Click on '''Default Address'''.
#Enter the desired email address in the '''Forward to Email Address''' box.
#Now Click on '''Change'''.
*'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.
*Here is our Video Tutorial on this - http://hostek.com/tutorials/cpanel-x3-catchall.html

[[Category:Misc-Email]]
[[Category:VPS]]
[[Category:Windows]]
[[Category:Email]]

Email

2013-12-17T16:07:27Z

SeanC:

__FORCETOC__

==Email Troubleshooting==
===Unable to Send Email===
If you are unable to send email but can receive mail, then you will need to check the following:
#Make sure your email client has '''SMTP authentication enabled''' - be sure to use your entire email address as the username.
#Try changing your outgoing port to one of our '''alernate SMTP ports''': '''26''' and '''587''' Sometimes ISPs (''Internet Service Providers'') will block the default SMTP port (''25''), so it is necessary to change to one of the alternate SMTP ports.

===Domain Size Limit Exceeded===
If you have been notified that your domain has exceeded it's Disk Space Allotment, then you can follow any of these steps to start receiving mail again.
#Clear out space for the new emails by deleting items in your '''Inbox''', '''Sent''', or '''Deleted''' folders.
#Use '''POP3''' in a '''Mail Client''' (such as Microsoft Outlook, Mozilla Firefox, Roundcube, etc.) to move the emails off of the server and onto your local device.
#We would suggest purchasing '''more space''' or '''upgrading''' to a different plan. This can be done in your '''Client Area''' (here: http://cp.hostek.com/) or by contacting us with '''Security Verification'''.
*Note: All Incoming Email will be rejected by the server, meaning that the emails will be unrecoverable if this is the reason behind the issue.

==MX Records==
===Setting up MX Records on Windows===
One thing you could check if it's just an issue with receiving emails is to see if your MX records are set up correctly. Here are steps to see if your MX records are set up correctly:
#Go into DNS Editor in WCP.
#Click '''Add Record'''.
#Type '''mail''' beside Record Name.
#Beside Type put '''A'''.
#Beside Data put the IP Address that's set on what mail server you're on.
#Then click '''Save''', and you have an A Record labeled mail.'''yourdomain'''.com.
#Then you click '''Add Record''' again.
#Leave Record Name blank.
#Beside Type put '''MX'''.
#Beside Data put mail.'''yourdomain'''.com.
#Then click '''Save''', and you have an MX Record which points to mail.'''yourdomain'''.com.

==Email Size Limit (Sending/Receiving)==
For shared accounts, the limit for sending AND receiving is 30MB in size.

For VPS customers with SmarterMail, you can control the size of the sending limit to accommodate your needs.

== Email Blacklist Management (VPS) ==

===Blacklist check - VPS ONLY===

Go to http://mxtoolbox.com/blacklists.aspx and use server's IP address. Make sure to click "Check All Blacklists" link.

===Delisting from Comcast - VPS ONLY===

URL:
http://www.comcastsupport.com/Forms/NET/blockedprovider.asp

Steps:
#Fill out the forum correctly and accurately and click on the '''Submit''' tab.

To check for blacklist go to: http://mxtoolbox.com/blacklists.aspx

===Delisting from AOL - VPS ONLY===

'''Check IP reputation'''
*http://postmaster.aol.com/Reputation.php

'''Feedback loop application'''

*URL: http://postmaster.info.aol.com/SupportRequest.FBL.php
**Note: this does NOT apply to shared hosting accounts. We alread have setup a feedback loop for the Outbound IP Address of our mail servers.

'''Request for Removal'''
URL: http://postmaster.aol.com/SupportRequest.php

Steps:
# Check the headers from the bounce and see what the error was.
# Once at the link above scroll down to the drop down and select Other Issues
# Click Next
# Find the error in the drop down menu and click Next.
# Fill out the Form with the information required. Use Support Email and phone numbers.
# In the Comments or Notes field, please let them know we have looked into it and taken care of the spammer or placed further filters. If we do not the IP will not be de-listed.

AOL will send an email saying they have received our request and that they will look into it.

===Delisting from Barracuda - VPS ONLY===

URL: https://www.barracudanetworks.com/support/

Steps:
Support Ticket, Phone number, and Live chat can be found in the link above.

#Email/Phone Number will be listed under "Corporate Headquarters Support Office".
#Live Chat can be found on the right side of the screen floating.

===Delisting from Live.com (Hotmail) - VPS ONLY===

*Go to https://support.msn.com/eform.aspx?productKey=edfsmsbl2&ct=eformts&scrx=1 and fill out the delistment form

*For addtional information on hotmail failed delivery codes: http://mail.live.com/mail/troubleshooting.aspx

===Delisting from Spamhaus-zen - VPS ONLY===

When trying to remove our IP Address from this blacklist you can view the URL below which will tell you if the IP is currently blocked.

URL: http://www.spamhaus.org/lookup/

Steps: If the IP Address is listed then the search results for the IP will provide you with a URL to follow to get that specific IP de-listed. Follow the steps provided within the URL and make sure you provide them with a good description of the steps we have taken to ensure this does not happen again ( I.E. we removed the users that was sending spam, added some extra filters, ect. ).

===Delisting from Yahoo - VPS ONLY===

URL: http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact

Steps:
# Use the following options after going to the link above:
##Mail
##Mail
##Postmaster
##SMTP Error - Blocked or delayed mail
# Fill out any forms that are required

==SmarterMail - Addon Domains==
With our Windows Unlimited account, you can add multiple domains that are your domains. Since all the domains in the account apply to a single account holder, each added add-on domain will be setup as a Domain Alias in SmarterMail.

Example, if you have domain1.com as the main domain, and you add domain2.com as another domain in the account, all email functions via WCP will be done via the domain1.com management interface. If you setup an email account John.Smith@domain1.com then you will be able to send and receive via John.Smith@domain2.com also. These would not be separate email accounts; they would be one in the same.

If you need separate email accounts, meaning like sales@domain1.com and sales@domain2.com going to different people, then you would need a separate hosting account or a reseller account.

==SmarterMail - WebMail Functions==
===How to Create a Folder in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Click on '''Actions''' (On the far-left side of the light-blue bar.)
#Click on '''New Folder'''.
#Name your folder.
*You can access any folders you create by Clicking on the '''+''' button next to '''Inbox'''.

===How to Preform a Mass Deletion in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Select the '''appropriate''' inbox.
#Click on '''Delete'''.
#Select '''Delete All Messages in Folder'''.
*If you want to save certain emails, please follow '''How to Move Emails to a Folder'''.

===How to Move Emails to a Folder in SmarterMail===
#Sign in to '''SmarterMail'''.
#Click on the '''Mail''' icon.
#Select the '''appropriate''' inbox.
#Tick all of the '''appropriate''' emails.
#Click on '''Actions''' (Above the Emails).
#Select '''Move'''.
#Specify the '''folder''' of choice (You might have to find it by Clicking on the '''+''' next to '''Inbox''').

===How to Set a Notification Profile===
*This will allow you to set any number of email address to receive '''very''' important '''System Administrator''' Notification emails.
#Sign in as the primary administrator email account (the default is the ''''mailadmin@'''' user) in '''SmarterMail'''.
#Click on '''Settings''' (the '''gears''' icon).
#Expand '''Domain Settings'''.
#Click on '''Notification Profiles'''.
#You now have the option to create a '''New''' entry, '''Delete''' an entry, or '''Edit''' the default/existing entry.
*These are the options you will have to choose from when setting a '''Notification Profile'''.
#'''Email Address(es)''' - The email address(es) to which notifications are sent.
##'''Enable''' - Select this option to enable email notifications.
#'''SMS Email Address(es)''' - The mobile device email address to which notifications are sent.
##'''Enable''' - Select this option to enable SMS notifications.
#'''Enable Reminders for all domain administrators''' - Select this option to send a reminder to all domain administrators when the event is triggered.

==cPanel Email==
===Webmail in cPanel===
*'''Accessing Webmail'''
#Log in to '''cPanel''' ( or from http://www.yourdomain.com/webmail/ )
#Click on '''Webmail'''.
#Click on '''Go to Webmail Login'''.
#Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''
#For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.
#From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)
*'''Note:''' You do not have to login to cPanel in order to access your Webmail.
==='''Creating Folders and Sub-folders'''===
#While in the '''Options''' menu, Click on '''Folders'''.
#Place the desired name into the '''box''' below the '''Create a Folder''' title.
#If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.
#Click on '''Create'''.
#In order to see the new folder listed, Click on '''Refresh Folder List'''.
*'''Note:''' You can create as many folders as you need.
*'''Adding an Entry to the Address Book'''
#While in the '''Options''' menu, Click on '''Addresses'''.
#All of the fields are required, except for the 'Additional Information' box.
#Click '''Add Address'''
==='''Composing Email'''===
#While in the '''Options''' menu, Click on '''Compose'''.
#To select a Email Address from your Address Book, click on '''Addresses'''
#You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.
#Click on '''Use Addresses'''.
#Next, fill out your '''Subject''' and the body of the message.
#You can also send an attachment, just '''Scroll Down''' to the bottom of the page.
#Beside the '''Attach''' box, Click on '''Browse'''.
#Choose the file.
#Click on '''Add'''
#To complete everything, Click on '''Send''' on the bottom of the page.
==='''Deleting and Moving Mail'''===
#From your '''Inbox'''
#Tick the box next to the email(s) of choice.
#To trash your Email(s) Click on '''Delete'''.
#To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.
#Click on '''Move'''
*Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-webmail.html

===Create a POP Email Account in cPanel===
#Login to cPanel.
#Click on '''Email Accounts'''.
#There will already be a '''Default POP Email Account''' listed.
#Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.
#Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.
#You can set the '''Mailbox Quota Limit''' if you wish.
#Click on '''Create'''
#Click on '''No''' (This can be done later.)
*From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.
*'''Note:''' You can make as many POP Email Accounts as your Hosting Plan will allow.
*'''Don't Forget''' to setup your POP Email Accounts in your preferred Email Client. (I.E. Microsoft Outlook, Mozilla Thunderbird, Eudora, etc.)
*Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-popemail.html

===Create a Default (Catchall) Email Address in cPanel===
*Logging in to cPanel.
#Click on '''Default Address'''.
#Enter the desired email address in the '''Forward to Email Address''' box.
#Now Click on '''Change'''.
*'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.
*Here is our Video Tutorial on this - http://hostek.com/tutorials/cpanel-x3-catchall.html

[[Category:Misc-Email]]
[[Category:VPS]]
[[Category:Windows]]
[[Category:Email]]

General Questions

2013-11-25T18:43:20Z

SeanC: /* What Is Web Hosting? */

__FORCETOC__

==What Is Web Hosting?==
Web hosting is basically rented disk space and bandwidth through a '''"web host"''' allowing you to upload your files to a space on a server owned by the web host that is '''"online"'''.

Since we host thousands of web sites, we have the programs and infrastructure needed to allow you to have your site's files uploaded and accessible on the internet in a matter of minutes.

==Domain Ownership / Account Transfer==

*We have a method for placing a '''Domain''' and it's corresponding Plan and/or Registration underneath another '''Hostek Account'''.

#You will want to have an '''Account Created''' under '''their name'''.
##(Here: https://cp.hostek.com/register.php)
#Then '''they''' will need to place an '''order''' for their specific Hosting Plan, '''with''' their '''Domain''' name '''in''' the order.
##(Here: https://wiki.hostek.com/Client_Control_Panel#How_to_Add_New_Services)

*You (The '''Current''' Domain Owner) will need to submit this order:
#(Here: https://cp.hostek.com/cart.php?a=add&pid=355)

*Once you've done this, the process will be up to us, and it shouldn't take long to complete.

==Countries we do not host web sites for==
We host websites in almost every country (US and international). However, here is a list of the countries we do not host for:
*Belarus
*Burma
*Cote d’Ivoire (Ivory Coast)
*Cuba
*Iran
*Iraq
*Libya
*N. Korea
*Nigeria
*Zimbabwe
*Sudan
*Syria

==Do you support Recorded Streaming or Live Streaming?==
*We do support Recorded Streaming but not Live Streaming.
*A few examples of Recorded Streaming are:
**MP3
**MP4
**AVI
**WAV
**MPG
**MWA

==Do you register .tv domains?==
Yes, .tv domains are $50 a year

==What processors do you use on your Linux Servers?==
Our Linux servers use Intel processors.

==What does the Free transfer to your servers from a previous host mean? ==

We will copy your website files and databases to our servers from your previous webhost after you provide us with the necessary login details (FTP and/or Control Panel). After transferring your files we will test your website to make sure it's working correctly. You will be notified to test further to make sure the transfer was satisfactory.

Finally you should change the DNS servers for your domain to point to our name servers. It usually takes 4-24hrs for your address to propagate through out the internet after changing the DNS.

==Do you support/host adult or mature content related websites?==
*We do NOT host adult sites, nor sites which generally would be perceived as being of adult nature based on language, content, photos, images, including nudity of any form. If any of these occur on an account the account will be terminated.

==Will There Be Advertisements Placed On My Site?==
No, we do not place any advertisement of any type on your site. You have complete control over your site's content.

[[Category:Sales]]

IPhone

2013-10-28T22:09:43Z

SeanC:

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iOS Email Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

*If you set '''IMAP''' connection you '''need''' to use the ports:
*'''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
*Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

*If you chose '''POP3''' you need to use the port
*'''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step - 7 ==

[[File:mail_iOS7_13.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_14.jpeg]]

*In order to set up additional settings for '''Outgoing Server''' you will need to return to the previous menu ('''Account Info''')and then to enter '''Outgoing Mail Server''' via clicking on '''Host''' name of the server.

*'''465''' - ('''with''' SSL) or '''26/587'''('''without''' SSL).
*We '''don't''' suggest '''port 25''' as it is common for '''ISP's''' to '''block''' it.
*Authentication: '''Password'''

NOTE: If you are on a '''VPS Mail Server''', and there is '''no SSL''' Certificate for your mail server, than you will keep SSL switched '''OFF'''

Select on the "'''SMTP'''" at the top-left to go back, then select "'''Email Address'''" at the top-left to go back once more.

=iOS IMAP (with SSL) [Under Construction]=

==Step - 1==

==Step - 2==

==Step - 3==

==Step - 4==

==Step - 5==

==Step - 6==

==Step - 7==

=iOS IMAP (without SSL) [Under Construction]=

==Step - 1==

==Step - 2==

==Step - 3==

==Step - 4==

==Step - 5==

==Step - 6==

==Step - 7==

=iOS POP3 (with SSL) [Under Construction]=

==Step - 1==

==Step - 2==

==Step - 3==

==Step - 4==

==Step - 5==

==Step - 6==

==Step - 7==

=iOS POP3 (without SSL) [Under Construction]=

==Step - 1==

==Step - 2==

==Step - 3==

==Step - 4==

==Step - 5==

==Step - 6==

==Step - 7==

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-25T15:28:57Z

SeanC: /* | iPhone | iPod | iPad | Mail Setup */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

*If you set '''IMAP''' connection you '''need''' to use the ports:
*'''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
*Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

*If you chose '''POP3''' you need to use the port
*'''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step - 7 ==

[[File:mail_iOS7_13.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_14.jpeg]]

*In order to set up additional settings for '''Outgoing Server''' you will need to return to the previous menu ('''Account Info''')and then to enter '''Outgoing Mail Server''' via clicking on '''Host''' name of the server.

*'''465''' - ('''with''' SSL) or '''26/587'''('''without''' SSL).
*We '''don't''' suggest '''port 25''' as it is common for '''ISP's''' to '''block''' it.
*Authentication: '''Password'''

NOTE: If you are on a '''VPS Mail Server''', and there is '''no SSL''' Certificate for your mail server, than you will keep SSL switched '''OFF'''

Select on the "'''SMTP'''" at the top-left to go back, then select "'''Email Address'''" at the top-left to go back once more.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-25T15:11:59Z

SeanC: /* | iPhone | iPod | iPad | Mail Setup */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

* If you set '''IMAP''' connection you '''need''' to use the ports:
- '''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
- Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

* If you chose '''POP3''' you need to use the port - '''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step - 7 ==

[[File:mail_iOS7_13.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_14.jpeg]]

* In order to set up additional settings for '''Outgoing Server''' Please select ports and protocols you want to use for '''Outgoing Server (SMTP)''':
you will need to return to the previous menu ('''Account Info''') - '''465''' - ('''with''' SSL) or '''26/587'''('''without''' SSL).
and then to enter '''Outgoing Mail Server''' via clicking on '''Host''' name of the server. - We '''don't''' suggest '''port 25''' as it is common for '''ISP's''' to '''block''' it.
- Authentication: '''Password'''

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-25T15:11:13Z

SeanC: /* Step Ten */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

* If you set '''IMAP''' connection you '''need''' to use the ports:
- '''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
- Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

* If you chose '''POP3''' you need to use the port - '''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step - 7 ==

[[File:mail_iOS7_13.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_14.jpeg]]

* In order to set up additional settings for '''Outgoing Server''' Please select ports and protocols you want to use for '''Outgoing Server (SMTP)''':
you will need to return to the previous menu ('''Account Info''') - '''465''' - ('''with''' SSL) or '''26/587'''('''without''' SSL).
and then to enter '''Outgoing Mail Server''' via clicking on '''Host''' name of the server. - We '''don't''' suggest '''port 25''' as it is common for '''ISP's''' to '''block''' it.
- Authentication: '''Password'''

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-25T15:09:56Z

SeanC: /* Step - 7 */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

* If you set '''IMAP''' connection you '''need''' to use the ports:
- '''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
- Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

* If you chose '''POP3''' you need to use the port - '''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step - 7 ==

[[File:mail_iOS7_13.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_14.jpeg]]

* In order to set up additional settings for '''Outgoing Server''' Please select ports and protocols you want to use for '''Outgoing Server (SMTP)''':
you will need to return to the previous menu ('''Account Info''') - '''465''' - ('''with''' SSL) or '''26/587'''('''without''' SSL).
and then to enter '''Outgoing Mail Server''' via clicking on '''Host''' name of the server. - We '''don't''' suggest '''port 25''' as it is common for '''ISP's''' to '''block''' it.
- Authentication: '''Password'''

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

File:Mail iOS7 14.jpeg

2013-10-25T15:09:35Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 14.jpeg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 13.jpeg

2013-10-25T15:08:14Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 13.jpeg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

IPhone

2013-10-25T15:04:33Z

SeanC: /* Step Seven */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

* If you set '''IMAP''' connection you '''need''' to use the ports:
- '''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
- Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

* If you chose '''POP3''' you need to use the port - '''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step - 7 ==

[[File:mail_iOS7_14.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_14.jpeg]]

* In order to set up additional settings for '''Outgoing Server''' Please select ports and protocols you want to use for '''Outgoing Server (SMTP)''':
you will need to return to the previous menu ('''Account Info''') - '''465''' - ('''with''' SSL) or '''26/587'''('''without''' SSL).
and then to enter '''Outgoing Mail Server''' via clicking on '''Host''' name of the server. - We '''don't''' suggest '''port 25''' as it is common for '''ISP's''' to '''block''' it.
- Authentication: '''Password'''

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

File:Mail iOS7 06.png

2013-10-25T14:28:01Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 06.png": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 08.jpeg

2013-10-25T14:25:13Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 08.jpeg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 12.jpeg

2013-10-25T14:00:13Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 12.jpeg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 11.jpeg

2013-10-25T13:56:26Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 11.jpeg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 11.jpeg

2013-10-25T13:50:13Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 11.jpeg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

IPhone

2013-10-25T13:42:03Z

SeanC: /* Step Six */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

* If you set '''IMAP''' connection you '''need''' to use the ports:
- '''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
- Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step - 6 ==

[[File:mail_iOS7_11.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_12.jpeg]]

* If you chose '''POP3''' you need to use the port - '''995''' ('''with''' SSL) or port - '''110''' ('''without''' SSL).

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-25T13:38:29Z

SeanC: /* Step Five */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step - 5 ==

[[File:mail_iOS7_09.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_10.jpeg]]

* If you set '''IMAP''' connection you '''need''' to use the ports:
- '''993''' ('''with''' SSL) or '''143''' ('''without''' SSL).
- Please leave '''IMAP Path Prefix''' field '''empty'''.

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-24T22:22:06Z

SeanC: /* Step - 2 */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

*Select "'''Other'''" *Enter your:
- Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-24T22:20:26Z

SeanC: /* Step - 1 */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

*Select "'''Settings'''" *Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

Select "'''Other'''" Enter your - Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-24T22:18:45Z

SeanC: /*| iPhone | iPod | iPad | Mail Setup */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=| iPhone | iPod | iPad | Mail Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the domain '''sampledomain.com'''. Be sure to replace '''sampledomain.com''', '''mail.sampledomain.com''', and '''mail10.hostek.com''' with '''your domain''' in the proper fields.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

Select "'''Other'''" Enter your - Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-24T22:07:03Z

SeanC: /* Step - 4 */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone / iPod / iPad Email Setup=

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

Select "'''Other'''" Enter your - Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* If you use '''IMAP''', It is possible to enable the following services. * Select "'''Advanced'''"

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-24T22:04:35Z

SeanC: /* Step Four */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone / iPod / iPad Email Setup=

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

Select "'''Other'''" Enter your - Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step - 4 ==

[[File:mail_iOS7_07.jpg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_08.jpeg]]

* Customize either of the choices. * Select "'''Advanced'''"

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

File:Mail iOS7 07.jpg

2013-10-24T22:02:22Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 07.jpg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

IPhone

2013-10-24T21:58:24Z

SeanC: /* Step Three */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone / iPod / iPad Email Setup=

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

Select "'''Other'''" Enter your - Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

== Step - 3 ==

[[File:mail_iOS7_05.png]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_06.png]]

* Select protocol type: '''IMAP''' or '''POP3'''. * The fields: '''Name''', '''Address''', and '''Description''', should have been already
- We advise you to use '''IMAP'''. filled in due to your previous settings.
- The selected one will be '''highlighted''' in blue.
* Enter the '''Incoming MailServer''' settings: * Enter your '''Outgoing MailServer''' settings:

- Host Name: '''mail.sampledomain.com''' - Host Name: '''mail.sampledomain.com'''
- Username: (Full) Email Address - Username: (Full) Email Address
- Password: (Case-sensitive) - Password: (Case-sensitive)

== Step Four ==

[[File:iphone4.jpg]]

Enter your Incoming Mail Server Information

- Host Name: mail.sampledomain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-10-24T18:33:11Z

SeanC: /* Step Two */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone / iPod / iPad Email Setup=

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

Select "'''Add Account'''"

== Step - 2 ==

[[File:mail_iOS7_03.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_04.png]]

Select "'''Other'''" Enter your - Name
- (Full) Email Address
- Password (Case-sensitive)
- (Custom) Description

==Step Three ==

[[File:iphone3.jpg]]

Select Mail Account, and then enter the following:

- Name

- Email address

- Password

- Description

Select "Next", then choose IMAP or POP (sample image in step 4 is based on IMAP; POP is the same except for the Port in Advanced).

== Step Four ==

[[File:iphone4.jpg]]

Enter your Incoming Mail Server Information

- Host Name: mail.sampledomain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

File:Mail iOS7 06.png

2013-10-24T17:16:00Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 06.png": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 05.png

2013-10-24T17:15:43Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 05.png": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 04.png

2013-10-24T17:15:15Z

SeanC: SeanC uploaded a new version of "File:Mail iOS7 04.png": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

IPhone

2013-10-24T17:02:39Z

SeanC: /* Step One */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone / iPod / iPad Email Setup=

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

== Step - 1 ==

[[File:mail_iOS7_01.jpeg]] [[File:Arrow_01.jpg]] [[File:mail_iOS7_02.jpeg]]

Select "'''Add Account'''"

== Step Two ==

[[File:iphone1.jpg]]

Select "Other"

==Step Three ==

[[File:iphone3.jpg]]

Select Mail Account, and then enter the following:

- Name

- Email address

- Password

- Description

Select "Next", then choose IMAP or POP (sample image in step 4 is based on IMAP; POP is the same except for the Port in Advanced).

== Step Four ==

[[File:iphone4.jpg]]

Enter your Incoming Mail Server Information

- Host Name: mail.sampledomain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

File:Arrow 01.jpg

2013-10-24T16:37:28Z

SeanC: SeanC uploaded a new version of "File:Arrow 01.jpg": iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Arrow 01.jpg

2013-10-24T16:32:56Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 14.jpeg

2013-10-24T16:17:05Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 13.jpeg

2013-10-24T16:16:53Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 12.jpeg

2013-10-24T16:16:34Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 11.jpeg

2013-10-24T16:16:17Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 10.jpeg

2013-10-24T16:16:01Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 09.jpeg

2013-10-24T16:15:31Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 08.jpeg

2013-10-24T16:15:18Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 07.jpg

2013-10-24T16:15:03Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 06.png

2013-10-24T16:04:03Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 05.png

2013-10-24T15:35:32Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC

File:Mail iOS7 04.png

2013-10-24T15:35:08Z

SeanC: iPhone iOS 7 Mail Settings..SC

iPhone iOS 7 Mail Settings..SC