https://wiki.hostek.com/api.php?action=feedcontributions&feedformat=atom&user=Nathanv 2026-05-29T19:22:04Z User contributions MediaWiki 1.24.2 https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1898 2013-12-31T19:59:23Z

<p>Nathanv: /* Domain Extensions and Registration, Transfer, and Renewal Fees */</p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==Registrant contact information validation==<br /> *Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar &quot;OpenSRS&quot; will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated. <br /> <br /> <br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration, Transfer, and Renewal Fees==<br /> *'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''<br /> <br /> *'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.<br /> #On the next page, click the ''''Click to Continue'''' link<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in client account==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Domain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;)<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> ==How to get the EPP code==<br /> <br /> &lt;p&gt;An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:&lt;/p&gt;<br /> *Login to your current registrar that your domain is currently registered at<br /> *Find the domain management section<br /> *Make sure your domain name is unlocked<br /> *Make sure that the admin contact email address is set to something that you have access too<br /> *Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so<br /> *The registrar will email the EPP code to the admin contact email address that is set for your domain. <br /> *If you have problems obtaining it, please contact your registrar.<br /> <br /> ==Order Requirements==<br /> <br /> *In order to have a product with us, the domain name's structure must be completely lowercase.<br /> <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1897 2013-12-31T19:56:52Z

<p>Nathanv: /* Domain Extensions and Registration, Transfer, and Renewal Fees */</p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==Registrant contact information validation==<br /> *Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar &quot;OpenSRS&quot; will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated. <br /> <br /> <br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration, Transfer, and Renewal Fees==<br /> Domain Registration, Transfer and Renewal fees can be found at our site here [[Pricing]]<br /> <br /> *'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.<br /> #On the next page, click the ''''Click to Continue'''' link<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in client account==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Domain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;)<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> ==How to get the EPP code==<br /> <br /> &lt;p&gt;An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:&lt;/p&gt;<br /> *Login to your current registrar that your domain is currently registered at<br /> *Find the domain management section<br /> *Make sure your domain name is unlocked<br /> *Make sure that the admin contact email address is set to something that you have access too<br /> *Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so<br /> *The registrar will email the EPP code to the admin contact email address that is set for your domain. <br /> *If you have problems obtaining it, please contact your registrar.<br /> <br /> ==Order Requirements==<br /> <br /> *In order to have a product with us, the domain name's structure must be completely lowercase.<br /> <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1896 2013-12-30T23:15:01Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==Registrant contact information validation==<br /> *Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar &quot;OpenSRS&quot; will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated. <br /> <br /> <br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration, Transfer, and Renewal Fees==<br /> Domain Registration, Transfer and Renewal fees are:<br /> *.com- $10.97/year<br /> *.net- $10.97/year<br /> *.org- $11.05/year<br /> *.info - $16.95/year<br /> *.mobi - $16.95/year<br /> *.biz - $16.95/year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $16.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.<br /> #On the next page, click the ''''Click to Continue'''' link<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in client account==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Domain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;)<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> ==How to get the EPP code==<br /> <br /> &lt;p&gt;An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:&lt;/p&gt;<br /> *Login to your current registrar that your domain is currently registered at<br /> *Find the domain management section<br /> *Make sure your domain name is unlocked<br /> *Make sure that the admin contact email address is set to something that you have access too<br /> *Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so<br /> *The registrar will email the EPP code to the admin contact email address that is set for your domain. <br /> *If you have problems obtaining it, please contact your registrar.<br /> <br /> ==Order Requirements==<br /> <br /> *In order to have a product with us, the domain name's structure must be completely lowercase.<br /> <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1895 2013-12-30T23:08:41Z

<p>Nathanv: /* Domain Extensions and Registration, Transfer, and Renewal Fees */</p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration, Transfer, and Renewal Fees==<br /> Domain Registration, Transfer and Renewal fees are:<br /> *.com- $10.97/year<br /> *.net- $10.97/year<br /> *.org- $11.05/year<br /> *.info - $16.95/year<br /> *.mobi - $16.95/year<br /> *.biz - $16.95/year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $16.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.<br /> #On the next page, click the ''''Click to Continue'''' link<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in client account==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Domain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;)<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> ==How to get the EPP code==<br /> <br /> &lt;p&gt;An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:&lt;/p&gt;<br /> *Login to your current registrar that your domain is currently registered at<br /> *Find the domain management section<br /> *Make sure your domain name is unlocked<br /> *Make sure that the admin contact email address is set to something that you have access too<br /> *Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so<br /> *The registrar will email the EPP code to the admin contact email address that is set for your domain. <br /> *If you have problems obtaining it, please contact your registrar.<br /> <br /> ==Order Requirements==<br /> <br /> *In order to have a product with us, the domain name's structure must be completely lowercase.<br /> <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=DNS_-_Name_Servers&diff=1595 2013-07-31T16:19:11Z

<p>Nathanv: /* Name Server information (Resellers) */</p> <hr /> <div>__FORCETOC__<br /> <br /> ==Name Server information==<br /> *Here is the Name Server information you need if you are registering a domain that we will host on our servers, or if you are switching a domain over to our servers.<br /> &lt;pre&gt;<br /> Windows/ColdFusion/Railo on Windows Platforms:<br /> Primary Name Server:<br /> NS1.HOSTEK.COM<br /> 64.37.66.145 (if needed)<br /> <br /> Secondary Name Server:<br /> NS2.HOSTEK.COM<br /> 216.15.198.134 (if needed)<br /> <br /> <br /> Linux/ColdFusion on Linux/Railo on Linux Platforms:<br /> Primary Name Server:<br /> NS3.HOSTEK.COM<br /> 65.175.112.209 (if needed)<br /> <br /> Secondary Name Server:<br /> NS4.HOSTEK.COM<br /> 74.127.47.237 (if needed)<br /> &lt;/pre&gt;<br /> <br /> ==Name Server information (Resellers)==<br /> *If you are a reseller and want to provide your customers an alternate white label DNS, use this information, or create your own Name Servers as mirrors of either set.<br /> &lt;pre&gt;<br /> **Windows/ColdFusion/Railo on Windows Platforms:<br /> Primary Name Server:<br /> NS1.EZHOSTINGSERVER.COM<br /> 216.15.198.133 (if needed)<br /> <br /> Secondary Name Server:<br /> NS2.EZHOSTINGSERVER.COM<br /> 216.15.198.134 (if needed)<br /> <br /> <br /> **Linux Resellers:<br /> Primary Name Server:<br /> NS7.EZHOSTINGSERVER.COM<br /> 64.201.98.101 (if needed)<br /> <br /> Secondary Name Server:<br /> NS8.EZHOSTINGSERVER.COM<br /> 64.201.97.249 (if needed)<br /> <br /> <br /> **All Linux/ColdFusion on Linux/Railo on Linux Platforms set up before 07/15/2013:<br /> Primary Name Server:<br /> NS3.EZHOSTINGSERVER.COM<br /> 216.198.218.143 (if needed)<br /> <br /> <br /> Secondary Name Server:<br /> NS4.EZHOSTINGSERVER.COM<br /> 65.175.112.227 (if needed)<br /> &lt;/pre&gt;<br /> <br /> ==Updating Name Servers for Domain registered with Hostek.com==<br /> #You would first need to contact support at &quot;support.hostek.com&quot; and request for your domain to be unlocked, please also provide the answer to your account security question for verification.<br /> #You would then log into your billing control panel at http://cp.hostek.com.<br /> #You will then click Domains at the top and choose My Domains.<br /> #Next to the domain you wish to update the name servers for click &quot;Manage Domain&quot; and choose &quot;Manage Name servers&quot;.<br /> #You will then update the DNS/Nameservers to the appropriate ones and click &quot;Change Name servers&quot;.<br /> #The propagation of new name servers can take up to 24 hours to fully propagate.<br /> <br /> ==Pointing a domain registered at another registrar to Hostek.com==<br /> #You would first need to review your New Account Information Email to view the correct Name Servers for your hosting package<br /> #You could also refer to this WIKI based on the package/nameservers above.<br /> #Once you have the correct nameservers you will need to update them at your current registrar.<br /> #You will need to login. unlock your domain name and update the DNS/Nameservers to the appropriate ones.<br /> #If you cannot find where to do this at your current registrar please contact them and have them do it for you.<br /> <br /> <br /> == Updating Name Servers at other registrars - Video Tutorials ==<br /> [http://hostek.com/tutorials/dns_000domains.html How to update the name servers at 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_123reg.html How to update the name servers at 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_1and1.html How to update the name servers at 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_domainsite.html How to update the name servers at domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_dotster.html How to update the name servers at dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_dynadot.html How to update the name servers at dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_enom.html How to update the name servers at enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_godaddy.html How to update the name servers at godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_itsyourdomain.html How to update the name servers at itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_melbourne.html How to update the name servers at melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_namebargain.html How to update the name servers at namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_namecheap.html How to update the name servers at namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_netfirms.html How to update the name servers at netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_netsol.html How to update the name servers at networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_opensrs.html How to update the name servers at opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_regfly.html How to update the name servers at registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_register.html How to update the name servers at register.com]<br /> <br /> [http://hostek.com/tutorials/dns_stargate.html How to update the name servers at stargate.com]<br /> <br /> == Creating Custom Name Servers at other registrars - Video Tutorials ==<br /> [http://hostek.com/tutorials/dns_private_000domains.html Creating private name servers at 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_123reg.html Creating private name servers at 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_private_1and1.html Creating private name servers at 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_domainsite.html Creating private name servers at domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_dotster.html Creating private name servers at dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_dynadot.html Creating private name servers at dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_enom.html Creating private name servers at enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_godaddy.html Creating private name servers at godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_itsyourdomain.html Creating private name servers at itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_melbourneit.html Creating private name servers at melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_private_namebargain.html Creating private name servers at namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_namecheap.html Creating private name servers at namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_netfirms.html Creating private name servers at netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_private_netsol.html Creating private name servers at networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_opensrs.html Creating private name servers at opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_regfly.html Creating private name servers at registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_register.html Creating private name servers at register.com]<br /> <br /> [http://hostek.com/tutorials/dns_private_stargate.html Creating private name servers at stargate.com]<br /> <br /> [[Category:Domain-Names]]<br /> [[Category:Resellers]]<br /> <br /> == Custom Name Servers for VPS ==<br /> [[Category:VPS]]<br /> <br /> ===Cpanel VPS===<br /> The best practice is to add custom Name Servers before adding domains to your cpanel VPS.<br /> <br /> #Set DNS A records for each of the name servers being created, NS1.yourdomain.com and NS2.yourdomain.com to use the VPS IP address.<br /> #Login to the cpanel WebHost Manager usually http://your-server-ip:2086<br /> #Click &quot;Basic cPanel &amp; WHM Setup&quot; and scroll to the bottom to view/set the &quot;Nameservers&quot;.<br /> #If you have already added domains to your cpanel server, edit each DNS zone setting any and all references for name servers to your new Name Server records, (ns3.hostek.com &amp; ns4.hostek.com changed to ns1.yourdomain.com &amp; ns2.yourdomain.com).<br /> #SSH into your cpanel VPS and run this script to update cpanel so it will recognize your new Name Servers.<br /> #*&lt;pre&gt;/usr/local/cpanel/scripts/updatenameserverips&lt;/pre&gt;<br /> #Register your Name Servers with the Cpanel server IP Address, at your registrar.<br /> #*Videos: [https://wiki.hostek.com/DNS_(Name_Servers)#Creating_Custom_Name_Servers_at_other_registers_-_Video_Tutorials Setting custom name servers] for the most common registrars.<br /> #*If you registered your domain name with Hostek submit a [https://support.hostek.com support request] for registering the Name Servers and reference this article and step.<br /> #You can begin pointing domains hosted on your Cpanel VPS to use the custom Name Servers.<br /> <br /> *See the latest [http://docs.cpanel.net/twiki/bin/view/11_30/WHMDocs/WebHome WebHost Manager Documentation] for any changes in steps 2-6.<br /> <br /> <br /> ===Windows VPS===<br /> All our Windows VPS (ColdFusion included) will be equipped by default with our WCP (windows control panel) which includes integration with two of our own Name Servers. This way you will not have to install the DNS service on your own VPS server, saving bandwidth, installation and management. <br /> <br /> #Set DNS A records for each of the name servers being created, NS1.yourdomain.com and NS2.yourdomain.com use the IP Address for the DNS servers (Primary and Secondary) listed in the &quot;Site Details&quot; area of WCP. To find the IP Address for your primary and secondary reference our [https://wiki.hostek.com/DNS_(Name_Servers)#Name_Server_information Name Server information].<br /> #Register your Name Servers with the IP Address for the primary and secondary DNS server in step 1, at your registrar.<br /> #*Videos: [https://wiki.hostek.com/DNS_(Name_Servers)#Creating_Custom_Name_Servers_at_other_registers_-_Video_Tutorials Setting custom name servers] for the most common registrars.<br /> #*If you registered your domain name with Hostek submit a [https://support.hostek.com support request] for registering the Name Servers and reference this article and step.<br /> #You can begin pointing domains added through WCP to your custom Name Servers.</div>

Nathanv https://wiki.hostek.com/index.php?title=Forwarding_Email&diff=1563 2013-07-23T14:24:18Z

<p>Nathanv: /* How to Configure Email Forwarding (Email Redirect) */</p> <hr /> <div>==SmarterMail==<br /> ===How to set up email forwarding in Smartermail===<br /> # Log into your WCP at https://wcp.hostek.com<br /> # In the '''Email''' section click on '''Forwarding'''<br /> # Click '''Add Email Alias'''<br /> # In the '''Alias Name''' field enter the first part of the email address you want to forward (ie,: '''john''') ... do not include the @domain.com part.<br /> # In the '''Forwarding Address''' field, enter the real destination email address like '''john@another_domain.com'''<br /> # Click '''Save'''<br /> <br /> ===How to set up an existing email user to have emails forwarded===<br /> # Log into your WCP at https://wcp.hostek.com<br /> # Click on the '''Users''' icon.<br /> # Click the '''Login''' button for the specific user.<br /> # Once in SmarterMail click the '''Settings''' icon on the left.<br /> # Click on the Forward Tab at the top.<br /> # Type in the address you want to have emails forwarded to.&lt;br /&gt;'''Note:''' The checkbox for remove emails on forward will remove the emails that get forwarded to the forward address, keeping more space free on the server for new email messages to be received.<br /> # Click '''Save''' at the top to save the settings.<br /> <br /> ==cPanel Mail==<br /> ===Email Account Forwarders===<br /> #In your cPanel account click '''Forwarders''' under the '''Mail''' section.<br /> #Clink on '''Add Forwarder''' button.<br /> #In the '''Address to Forward''' section type in a Username you would like to set.<br /> #Next type in the '''Destination''' email address, into the section '''Forward to email address'''<br /> #Then click on '''Add Forwarder''' button to complete.<br /> <br /> * Note - You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.<br /> <br /> ===Forward All Email for a Domain===<br /> #In your cPanel account click '''Forwarders''' under the '''Mail''' section.<br /> #Clink on '''Add Domain Forwarder''' button below.<br /> #Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.<br /> #Then click on the '''Add Domain Forwarder''' button to complete.<br /> <br /> ==Creating a Default (Catchall) Email Address in cPanel==<br /> *Logging in to cPanel.<br /> #Click on '''Default Address'''.<br /> #Enter the desired email address in the '''Forward to Email Address''' box.<br /> #Now Click on '''Change'''.<br /> *'''Note:''' All emails sent to an address you have not defined, will go to the email address you enter.<br /> *Here is our Video Tutorial on this - http://hostek.com/tutorials/cpanel-x3-catchall.html<br /> <br /> ==Using Webmail in cPanel==<br /> *'''Accessing Webmail'''<br /> #Log in to '''cPanel''' ( or from http://www.yourdomain.com/webmail/ )<br /> #Click on '''Webmail'''.<br /> #Click on '''Go to Webmail Login'''.<br /> #Choose one of the three available Webmail Programs: '''1)NeoMail 2)Horde 3)SquirrelMail'''<br /> #For this tutorial we will use '''SquirrelMail,''' but all three are fairly similar.<br /> #From the main screen Click on '''Options'''. (From here you can change many settings within your Webmail.)<br /> *'''Note:''' You do not have to login to cPanel in order to access your Webmail.<br /> *'''Creating Folders and Sub-folders'''<br /> #While in the '''Options''' menu, Click on '''Folders'''.<br /> #Place the desired name into the '''box''' below the '''Create a Folder''' title.<br /> #If you already have a folder created, you can use the '''drop-down menu''' right below the name box, to choose a sub-folder location.<br /> #Click on '''Create'''.<br /> #In order to see the new folder listed, Click on '''Refresh Folder List'''.<br /> *'''Note:''' You can create as many folders as you need.<br /> *'''Adding an Entry to the Address Book'''<br /> #While in the '''Options''' menu, Click on '''Addresses'''.<br /> #All of the fields are required, except for the 'Additional Information' box.<br /> #Click '''Add Address'''<br /> *'''Composing Email'''<br /> #While in the '''Options''' menu, Click on '''Compose'''.<br /> #To select a Email Address from your Address Book, click on '''Addresses'''<br /> #You can choose how to send them, by ticking the boxes beside: '''To''', '''CC (Carbon Copy)''', or '''BCC (Blind Carbon Copy)'''.<br /> #Click on '''Use Addresses'''.<br /> #Next, fill out your '''Subject''' and the body of the message.<br /> #You can also send an attachment, just '''Scroll Down''' to the bottom of the page.<br /> #Beside the '''Attach''' box, Click on '''Browse'''.<br /> #Choose the file.<br /> #Click on '''Add'''<br /> #To complete everything, Click on '''Send''' on the bottom of the page.<br /> *'''Deleting and Moving Mail'''<br /> #From your '''Inbox'''<br /> #Tick the box next to the email(s) of choice.<br /> #To trash your Email(s) Click on '''Delete'''.<br /> #To place your Email(s) in a different folder, Click the '''drop-down menu''' and choose the folder you wish to move the Email(s) to.<br /> #Click on '''Move'''<br /> *Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-webmail.html<br /> <br /> ==How to Create a POP(Post Office Protocol) Email Account==<br /> #Login to cPanel.<br /> #Click on '''Email Accounts'''.<br /> #There will already be a '''Default POP Email Account''' listed.<br /> #Fill out the boxes labelled: '''Email''', '''Password''', '''Password( Again)'''.<br /> #Be sure to choose the correct domain name (If you have Parked Domain and/or a Addon Domain) ''' '@ drop-down menu' '''.<br /> #You can set the '''Mailbox Quota Limit''' if you wish.<br /> #Click on '''Create'''<br /> #Click on '''No''' (This can be done later.)<br /> *From the '''Email Accounts''' page you can '''Access Webmail''', '''Change Quota''', '''Change Password''', '''Configure Mail Client''', and '''Delete'''.<br /> *'''Note:''' You can make as many POP Email Accounts as your Hosting Plan will allow.<br /> *'''Don't Forget''' to setup your POP Email Accounts in your preferred Email Client. (I.E. Microsoft Outlook, Mozilla Thunderbird, Eudora, etc.)<br /> *Here is our Video Tutorial on this: http://hostek.com/tutorials/cpanel-x3-popemail.html<br /> <br /> <br /> [[Category:SmarterMail]]<br /> [[Category:CPanel-Mail]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1562 2013-07-23T14:23:12Z

<p>Nathanv: </p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> *How to login to Reseller Manager video tutorial - http://hostek.com/tutorials/whm11_login.html<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Managing Account(s) in your Reseller (WHM)==<br /> *Login to your Linux account control panel that we sent you<br /> *Control Panel: <br /> *user<br /> *Password<br /> *Click on '''WHM WebHost Manager'''<br /> ==How to create a package==<br /> #Click on &quot;Pckages&quot;<br /> #Now click on &quot;Add Packages&quot;<br /> #Now lets create a pre-defined package and give it a name.<br /> #Now fill out the following accordingly.<br /> *New Package Name<br /> *Enter all the Resources accordingly (Set limits per each based on the limits set on your reseller account)<br /> *Now set the &quot;Options&quot; under settings.<br /> *Click on &quot;Add&quot;<br /> *This should add the package successfully. <br /> *Now that you have created a package lets create a hosting account<br /> *How to create Hosting Packages video tutorial - http://hostek.com/tutorials/whm11_addpackage.htm<br /> ==How to create a new hosting account==<br /> *Click on &quot; Account Functions &quot;<br /> *Now click on &quot;Create a New Account&quot;<br /> *Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> *Now choose a package that you created in the &quot;Choose a Package&quot; section.<br /> *In the &quot;Settings&quot; Locale choose your preference.<br /> *Set the desired DNS settings.<br /> *Set the desired &quot;Mail Routing Settings&quot;<br /> *Now click &quot;Create&quot;<br /> *How to create a new hosting account video tutorial - http://hostek.com/tutorials/whm11_create.html<br /> <br /> ==How to Edit and Delete Hosting Packages==<br /> *Editing Packages<br /> #Click on '''Packages'''.<br /> #Now Click on '''Edit Packages'''.<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Edit'''.<br /> #Now make the appropriate changes and Click '''Edit''' to save the changes.<br /> *Deleting Packages<br /> #Back in the '''Packages''' Menu<br /> #Click on '''Delete Packages'''<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Delete'''.<br /> *'''Note:''' That deleting packages '''does not''' delete the actual hosting accounts that were created using the package. It only removes the package as an option when creating new accounts.<br /> *Here is our Video Tutorial on this - http://hostek.com/tutorials/whm11_editpackage.html<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1553 2013-07-19T18:33:23Z

<p>Nathanv: /* How to edit/delete hosting packages */</p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> *How to login to Reseller Manager video tutorial - http://hostek.com/tutorials/whm11_login.html<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Managing Account(s) in your Reseller (WHM)==<br /> *Login to your Linux account control panel that we sent you<br /> *Control Panel: <br /> *user<br /> *Password<br /> *Click on '''WHM WebHost Manager'''<br /> ==How to create a package==<br /> #Click on &quot;Pckages&quot;<br /> #Now click on &quot;Add Packages&quot;<br /> #Now lets create a pre-defined package and give it a name.<br /> #Now fill out the following accordingly.<br /> *New Package Name<br /> *Enter all the Resources accordingly (Set limits per each based on the limits set on your reseller account)<br /> *Now set the &quot;Options&quot; under settings.<br /> *Click on &quot;Add&quot;<br /> *This should add the package successfully. <br /> *Now that you have created a package lets create a hosting account<br /> *How to create Hosting Packages video tutorial - http://hostek.com/tutorials/whm11_addpackage.htm<br /> ==How to create a new hosting account==<br /> *Click on &quot; Account Functions &quot;<br /> *Now click on &quot;Create a New Account&quot;<br /> *Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> *Now choose a package that you created in the &quot;Choose a Package&quot; section.<br /> *In the &quot;Settings&quot; Locale choose your preference.<br /> *Set the desired DNS settings.<br /> *Set the desired &quot;Mail Routing Settings&quot;<br /> *Now click &quot;Create&quot;<br /> *How to create a new hosting account video tutorial - http://hostek.com/tutorials/whm11_create.html<br /> <br /> ==How to edit/delete hosting packages==<br /> *Editing Packages<br /> #Click on '''Packages'''.<br /> #Now Click on '''Edit Packages'''.<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Edit'''.<br /> #Now make the appropriate changes and Click '''Edit''' to save the changes.<br /> *Deleting Packages<br /> #Back in the '''Packages''' Menu<br /> #Click on '''Delete Packages'''<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Delete'''.<br /> *'''Note:''' That deleting packages '''does not''' delete the actual hosting accounts that were created using the package. It only removes the package as an option when creating new accounts.<br /> *How to edit or delete hosting packages Video tutorial - http://hostek.com/tutorials/whm11_editpackage.html<br /> <br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1552 2013-07-19T18:32:59Z

<p>Nathanv: /* How to create a new hosting account */</p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> *How to login to Reseller Manager video tutorial - http://hostek.com/tutorials/whm11_login.html<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Managing Account(s) in your Reseller (WHM)==<br /> *Login to your Linux account control panel that we sent you<br /> *Control Panel: <br /> *user<br /> *Password<br /> *Click on '''WHM WebHost Manager'''<br /> ==How to create a package==<br /> #Click on &quot;Pckages&quot;<br /> #Now click on &quot;Add Packages&quot;<br /> #Now lets create a pre-defined package and give it a name.<br /> #Now fill out the following accordingly.<br /> *New Package Name<br /> *Enter all the Resources accordingly (Set limits per each based on the limits set on your reseller account)<br /> *Now set the &quot;Options&quot; under settings.<br /> *Click on &quot;Add&quot;<br /> *This should add the package successfully. <br /> *Now that you have created a package lets create a hosting account<br /> *How to create Hosting Packages video tutorial - http://hostek.com/tutorials/whm11_addpackage.htm<br /> ==How to create a new hosting account==<br /> *Click on &quot; Account Functions &quot;<br /> *Now click on &quot;Create a New Account&quot;<br /> *Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> *Now choose a package that you created in the &quot;Choose a Package&quot; section.<br /> *In the &quot;Settings&quot; Locale choose your preference.<br /> *Set the desired DNS settings.<br /> *Set the desired &quot;Mail Routing Settings&quot;<br /> *Now click &quot;Create&quot;<br /> *How to create a new hosting account video tutorial - http://hostek.com/tutorials/whm11_create.html<br /> <br /> ==How to edit/delete hosting packages==<br /> *Editing Packages<br /> #Click on '''Packages'''.<br /> #Now Click on '''Edit Packages'''.<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Edit'''.<br /> #Now make the appropriate changes and Click '''Edit''' to save the changes.<br /> *Deleting Packages<br /> #Back in the '''Packages''' Menu<br /> #Click on '''Delete Packages'''<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Delete'''.<br /> *'''Note:''' That deleting packages '''does not''' delete the actual hosting accounts that were created using the package. It only removes the package as an option when creating new accounts.<br /> <br /> <br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1551 2013-07-19T18:25:12Z

<p>Nathanv: /* Linux Reseller Management */</p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> *How to login to Reseller Manager video tutorial - http://hostek.com/tutorials/whm11_login.html<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Managing Account(s) in your Reseller (WHM)==<br /> *Login to your Linux account control panel that we sent you<br /> *Control Panel: <br /> *user<br /> *Password<br /> *Click on '''WHM WebHost Manager'''<br /> ==How to create a package==<br /> #Click on &quot;Pckages&quot;<br /> #Now click on &quot;Add Packages&quot;<br /> #Now lets create a pre-defined package and give it a name.<br /> #Now fill out the following accordingly.<br /> *New Package Name<br /> *Enter all the Resources accordingly (Set limits per each based on the limits set on your reseller account)<br /> *Now set the &quot;Options&quot; under settings.<br /> *Click on &quot;Add&quot;<br /> *This should add the package successfully. <br /> *Now that you have created a package lets create a hosting account<br /> *How to create Hosting Packages video tutorial - http://hostek.com/tutorials/whm11_addpackage.htm<br /> ==How to create a new hosting account==<br /> *Click on &quot; Account Functions &quot;<br /> *Now click on &quot;Create a New Account&quot;<br /> *Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> *Now choose a package that you created in the &quot;Choose a Package&quot; section.<br /> *In the &quot;Settings&quot; Locale choose your preference.<br /> *Set the desired DNS settings.<br /> *Set the desired &quot;Mail Routing Settings&quot;<br /> *Now click &quot;Create&quot;<br /> <br /> ==How to edit/delete hosting packages==<br /> *Editing Packages<br /> #Click on '''Packages'''.<br /> #Now Click on '''Edit Packages'''.<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Edit'''.<br /> #Now make the appropriate changes and Click '''Edit''' to save the changes.<br /> *Deleting Packages<br /> #Back in the '''Packages''' Menu<br /> #Click on '''Delete Packages'''<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Delete'''.<br /> *'''Note:''' That deleting packages '''does not''' delete the actual hosting accounts that were created using the package. It only removes the package as an option when creating new accounts.<br /> <br /> <br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1550 2013-07-19T18:24:43Z

<p>Nathanv: </p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> *How to login to Reseller Manager - http://hostek.com/tutorials/whm11_login.html<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Managing Account(s) in your Reseller (WHM)==<br /> *Login to your Linux account control panel that we sent you<br /> *Control Panel: <br /> *user<br /> *Password<br /> *Click on '''WHM WebHost Manager'''<br /> ==How to create a package==<br /> #Click on &quot;Pckages&quot;<br /> #Now click on &quot;Add Packages&quot;<br /> #Now lets create a pre-defined package and give it a name.<br /> #Now fill out the following accordingly.<br /> *New Package Name<br /> *Enter all the Resources accordingly (Set limits per each based on the limits set on your reseller account)<br /> *Now set the &quot;Options&quot; under settings.<br /> *Click on &quot;Add&quot;<br /> *This should add the package successfully. <br /> *Now that you have created a package lets create a hosting account<br /> *How to create Hosting Packages video tutorial - http://hostek.com/tutorials/whm11_addpackage.htm<br /> ==How to create a new hosting account==<br /> *Click on &quot; Account Functions &quot;<br /> *Now click on &quot;Create a New Account&quot;<br /> *Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> *Now choose a package that you created in the &quot;Choose a Package&quot; section.<br /> *In the &quot;Settings&quot; Locale choose your preference.<br /> *Set the desired DNS settings.<br /> *Set the desired &quot;Mail Routing Settings&quot;<br /> *Now click &quot;Create&quot;<br /> <br /> ==How to edit/delete hosting packages==<br /> *Editing Packages<br /> #Click on '''Packages'''.<br /> #Now Click on '''Edit Packages'''.<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Edit'''.<br /> #Now make the appropriate changes and Click '''Edit''' to save the changes.<br /> *Deleting Packages<br /> #Back in the '''Packages''' Menu<br /> #Click on '''Delete Packages'''<br /> #Select the appropriate plan in the '''Packages''' Area and Click '''Delete'''.<br /> *'''Note:''' That deleting packages '''does not''' delete the actual hosting accounts that were created using the package. It only removes the package as an option when creating new accounts.<br /> <br /> <br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1548 2013-07-18T20:44:02Z

<p>Nathanv: eb</p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Managing Account(s) in your Reseller (WHM)==<br /> *Login to your Linux account control panel that we sent you<br /> *Control Panel: <br /> *user<br /> *Password<br /> *Click on '''WHM WebHost Manager'''<br /> ==How to create a package==<br /> #Click on &quot;Pckages&quot;<br /> #Now click on &quot;Add Packages&quot;<br /> #Now lets create a pre-defined package and give it a name.<br /> #Now fill out the following accordingly.<br /> *New Package Name<br /> *Enter all the Resources accordingly (Set limits per each based on the limits set on your reseller account)<br /> *Now set the &quot;Options&quot; under settings.<br /> *Click on &quot;Add&quot;<br /> *This should add the package successfully. <br /> *Now that you have created a package lets create a hosting account<br /> *How to create Hosting Packages video tutorial - http://hostek.com/tutorials/whm11_addpackage.htm<br /> ==How to create a new hosting account==<br /> *Click on &quot; Account Functions &quot;<br /> *Now click on &quot;Create a New Account&quot;<br /> *Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> *Now choose a package that you created in the &quot;Choose a Package&quot; section.<br /> *In the &quot;Settings&quot; Locale choose your preference.<br /> *Set the desired DNS settings.<br /> *Set the desired &quot;Mail Routing Settings&quot;<br /> *Now click &quot;Create&quot;<br /> <br /> <br /> <br /> <br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1510 2013-07-01T16:23:48Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration Fees==<br /> Domain Registration, Transfer and Renewal fees are:<br /> *.com- $10.50/year<br /> *.net- $10.97/year<br /> *.org- $10.98/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in WHMCS==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Dommain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> ==How to get the EPP code==<br /> <br /> &lt;p&gt;An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:&lt;/p&gt;<br /> *Login to your current registrar that your domain is currently registered at<br /> *Find the domain management section<br /> *Make sure your domain name is unlocked<br /> *Make sure that the admin contact email address is set to something that you have access too<br /> *Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so<br /> *The registrar will email the EPP code to the admin contact email address that is set for your domain. <br /> *If you have problems obtaining it, please contact your registrar.<br /> <br /> ==Order Requirements==<br /> <br /> *In order to have a product with us, the domain name's structure must be completely lowercase.<br /> <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1501 2013-06-27T17:41:46Z

<p>Nathanv: /* Cancel Domains */</p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #If it throws an error please check and remove the following first<br /> *Sub-domains<br /> *Domain Aliases<br /> *Databases &amp; DSN<br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Adding New Account(s) to your Reseller==<br /> #Search in the '''Find''' search tool, '''Create a New Account'''.<br /> #Click on '''Create a New Account''', under the section '''Account Functions'''.<br /> #Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1464 2013-06-18T16:24:48Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration Fees==<br /> Domain Registration, Transfer and Renewal fees are:<br /> *.com- $10.50/year<br /> *.net- $10.46/year<br /> *.org- $10.49/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in WHMCS==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Dommain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> ==How to get the EPP code==<br /> <br /> *A epp code is the authorization code that will allow you to successfully transfer your domain name to another registrar.<br /> *Login to your current registrar that your domain is currently registered at.<br /> *Go to where you manage your account.<br /> *Make sure your domain name is unlocked.<br /> *Make sure that the admin contact email address is set to something that you have access too.<br /> *Now request epp code (authorization code). You should have a button your click to get this or something like that. If you do not then you will need to contact your registrar to send it to you.<br /> *This should send the epp code (authorization code) to the admin contact email address that you set.<br /> <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=1459 2013-06-12T19:20:52Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ===What is a DNS transfer?===<br /> A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.<br /> <br /> If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.<br /> <br /> ===How Long Will It Take For My Site To Show?===<br /> *If you are registering a new domain name the site will be available immediately after your order is set up.<br /> *If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.<br /> *If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''<br /> <br /> ===What is DNS Propagation?===<br /> DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.<br /> <br /> ==Check to see if Domain Name is Available==<br /> Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions and Registration Fees==<br /> Domain Registration, Transfer and Renewal fees are:<br /> *.com- $10.50/year<br /> *.net- $10.46/year<br /> *.org- $10.49/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Information on .IT==<br /> *If you live in, or your business is in Italy you must provide the Registrant Fiscal Code<br /> *If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.<br /> <br /> ==Transferring a .co.uk==<br /> <br /> *In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.<br /> *If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change. <br /> <br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> ==How to update domain nameservers in WHMCS==<br /> #You will need to log into your billing control panel at http://cp.hostek.com. <br /> #Click on '''My Domains''', in the '''Domains''' tab at the menu bar.<br /> #Click on the '''Manage Dommain''' tab to the right side of the domain.<br /> #Click on the '''Register Lock''', then the '''Disable Register Lock''' tab. <br /> #Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.<br /> #You will then need to lock the domain back at the &quot;Register Lock''' location.<br /> *NOTE: The registrar lock must be unchecked to make these changes.<br /> <br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Reseller&diff=1285 2013-04-19T20:24:01Z

<p>Nathanv: /* WHMCS Information and Demo */</p> <hr /> <div>__FORCETOC__<br /> <br /> ==Sub-Reseller Program==<br /> <br /> *We offer our sub-reseller program. Take the manual work out of provisioning web hosting, email and domain registration. Hostek.com provides free plugins for WHMCS or ClientExec billing-automation systems with remarkably easy steps to get started now.<br /> *The Hostek.com ColdFusion Hosting control panel will integrate with our free plugin for WHMCS or ClientExec. Domain registration is provided through the Hostek.com OpenSRS Reseller account at discounted prices, or you can use your own Enom or OpenSRS account, as well as most of the common domain registrars. The steps to integrate WHMCS or ClientExec with the ColdFusion Reseller plan will be provided upon request.<br /> *Domain provisioning and registration only takes a few seconds. Resellers will receive an email from the Hostek.com control panel with all the hosting account details. Often times this can be directly forwarded to the customer. Don't let billing slow you down from reaching your web hosting goals. Begin automating your web hosting services today.<br /> *The way this works is you will be charged a little bit less per each domain as you get the (sub-reseller discount) but you would get to mark the price up to what you desire. For example you would register a .com at $10.18 and then you could up sell it at $10.75 and make .57 cents on each domain. This price however could be higher if you want it to be.<br /> <br /> ==ClientExec Information and Demo==<br /> *ClientExec is basically a billing control panel that can be integrated with the sub-reseller with opensrs and with our WCP hosting control panel. This would allow you to order domains, registrations and set up accounts yourself while you manage the billing. You would basically have complete control of provisioning web hosting, email, domain provisioning, and registration. Within ClientExec you would manage all of your clients and products. It would be the same way that we would manage our accounts in our system, you would manage your customers accounts. We provide the ClientExec license free. If you are interested in this please contact us.<br /> *We would help you get jump started with the automation and initial setup. There is some user guides and manuals to help you get your ClientExec billing system configured correctly as well.<br /> *You can test out the control panel below.<br /> *Login with http://demo.clientexec.com<br /> *Username: demo@clientexec.com<br /> *Password: demo<br /> <br /> ==WHMCS Information and Demo==<br /> *WHMCS is basically a billing control panel that can be integrated with the sub-reseller with opensrs and with our WCP hosting control panel. This would allow you to order domains, registrations and set up accounts yourself while you manage the billing. You would basically have complete control of provisioning web hosting, email, domain provisioning, and registration. Within WHMCS you would manage all of your clients and products. It would be the same way that we would our accounts in our system, you would manage your customers accounts. We do not provide you with a WHMCS license but we do support it. If you want to go this route you will have to order the license yourself. You can order this here at http://www.whmcs.com/order-now/ for $15.95 a month.<br /> *We would help you get jump started with the automation and initial setup. There is some user guides and manuals to help you get your WHMCS billing system configured correctly as well.<br /> *You can test out the control panel below.<br /> *Login with http://demo.whmcs.com/admin/<br /> *Username: Admin -or- Sal<br /> *Password: demo<br /> [[Category:Control-Panels]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Reseller&diff=1284 2013-04-19T20:23:43Z

<p>Nathanv: </p> <hr /> <div>__FORCETOC__<br /> <br /> ==Sub-Reseller Program==<br /> <br /> *We offer our sub-reseller program. Take the manual work out of provisioning web hosting, email and domain registration. Hostek.com provides free plugins for WHMCS or ClientExec billing-automation systems with remarkably easy steps to get started now.<br /> *The Hostek.com ColdFusion Hosting control panel will integrate with our free plugin for WHMCS or ClientExec. Domain registration is provided through the Hostek.com OpenSRS Reseller account at discounted prices, or you can use your own Enom or OpenSRS account, as well as most of the common domain registrars. The steps to integrate WHMCS or ClientExec with the ColdFusion Reseller plan will be provided upon request.<br /> *Domain provisioning and registration only takes a few seconds. Resellers will receive an email from the Hostek.com control panel with all the hosting account details. Often times this can be directly forwarded to the customer. Don't let billing slow you down from reaching your web hosting goals. Begin automating your web hosting services today.<br /> *The way this works is you will be charged a little bit less per each domain as you get the (sub-reseller discount) but you would get to mark the price up to what you desire. For example you would register a .com at $10.18 and then you could up sell it at $10.75 and make .57 cents on each domain. This price however could be higher if you want it to be.<br /> <br /> ==ClientExec Information and Demo==<br /> *ClientExec is basically a billing control panel that can be integrated with the sub-reseller with opensrs and with our WCP hosting control panel. This would allow you to order domains, registrations and set up accounts yourself while you manage the billing. You would basically have complete control of provisioning web hosting, email, domain provisioning, and registration. Within ClientExec you would manage all of your clients and products. It would be the same way that we would manage our accounts in our system, you would manage your customers accounts. We provide the ClientExec license free. If you are interested in this please contact us.<br /> *We would help you get jump started with the automation and initial setup. There is some user guides and manuals to help you get your ClientExec billing system configured correctly as well.<br /> *You can test out the control panel below.<br /> *Login with http://demo.clientexec.com<br /> *Username: demo@clientexec.com<br /> *Password: demo<br /> <br /> ==WHMCS Information and Demo==<br /> **WHMCS is basically a billing control panel that can be integrated with the sub-reseller with opensrs and with our WCP hosting control panel. This would allow you to order domains, registrations and set up accounts yourself while you manage the billing. You would basically have complete control of provisioning web hosting, email, domain provisioning, and registration. Within WHMCS you would manage all of your clients and products. It would be the same way that we would our accounts in our system, you would manage your customers accounts. We do not provide you with a WHMCS license but we do support it. If you want to go this route you will have to order the license yourself. You can order this here at http://www.whmcs.com/order-now/ for $15.95 a month.<br /> *We would help you get jump started with the automation and initial setup. There is some user guides and manuals to help you get your WHMCS billing system configured correctly as well.<br /> *You can test out the control panel below.<br /> *Login with http://demo.whmcs.com/admin/<br /> *Username: Admin -or- Sal<br /> *Password: demo<br /> [[Category:Control-Panels]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Reseller&diff=1283 2013-04-19T20:19:25Z

<p>Nathanv: /* Sub-Reseller Program */</p> <hr /> <div>__FORCETOC__<br /> <br /> ==Sub-Reseller Program==<br /> <br /> *We offer our sub-reseller program. Take the manual work out of provisioning web hosting, email and domain registration. Hostek.com provides free plugins for WHMCS or ClientExec billing-automation systems with remarkably easy steps to get started now.<br /> *The Hostek.com ColdFusion Hosting control panel will integrate with our free plugin for WHMCS or ClientExec. Domain registration is provided through the Hostek.com OpenSRS Reseller account at discounted prices, or you can use your own Enom or OpenSRS account, as well as most of the common domain registrars. The steps to integrate WHMCS or ClientExec with the ColdFusion Reseller plan will be provided upon request.<br /> *Domain provisioning and registration only takes a few seconds. Resellers will receive an email from the Hostek.com control panel with all the hosting account details. Often times this can be directly forwarded to the customer. Don't let billing slow you down from reaching your web hosting goals. Begin automating your web hosting services today.<br /> *The way this works is you will be charged a little bit less per each domain as you get the (sub-reseller discount) but you would get to mark the price up to what you desire. For example you would register a .com at $10.18 and then you could up sell it at $10.75 and make .57 cents on each domain. This price however could be higher if you want it to be.<br /> <br /> ==ClientExec Demo==<br /> *Login with http://demo.clientexec.com<br /> *Username: demo@clientexec.com<br /> *Password: demo<br /> ==WHMCS Demo==<br /> *Login with http://demo.whmcs.com/admin/<br /> *Username: Admin -or- Sal<br /> *Password: demo<br /> [[Category:Control-Panels]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Reseller&diff=1282 2013-04-19T20:16:36Z

<p>Nathanv: /* Sub-Reseller Program */</p> <hr /> <div>__FORCETOC__<br /> <br /> ==Sub-Reseller Program==<br /> <br /> *We offer our sub-reseller program. Take the manual work out of provisioning web hosting, email and domain registration. Hostek.com provides free plugins for WHMCS or ClientExec billing-automation systems with remarkably easy steps to get started now.<br /> *The Hostek.com ColdFusion Hosting control panel will integrate with our free plugin for WHMCS or ClientExec. Domain registration is provided through the Hostek.com OpenSRS Reseller account at discounted prices, or you can use your own Enom or OpenSRS account, as well as most of the common domain registrars. The steps to integrate WHMCS or ClientExec with the ColdFusion Reseller plan will be provided upon request.<br /> *Domain provisioning and registration only takes a few seconds. Resellers will receive an email from the Hostek.com control panel with all the hosting account details. Often times this can be directly forwarded to the customer.<br /> *Don't let billing slow you down from reaching your web hosting goals. Begin automating your web hosting services today.<br /> *The way this works is you will be charged a little bit less per each domain as you get the (sub-reseller discount) but you would get to mark the price up to what you desire. For example you would register a .com at $10.18 and then you could up sell it at $10.75 and make .57 cents on each domain. This price however could be higher if you want it to be.<br /> *WHMCS is basically a billing control panel that can be integrated with the sub-reseller with opensrs and with our WCP hosting control panel. This would allow you to order domains, registrations and set up accounts yourself while you manage the billing. You would basically have complete control of provisioning web hosting, email, domain provisioning, and registration. Within WHMCS you would manage all of your clients and products. It would be the same way that we would our accounts in our system, you would manage your customers accounts. We do not provide you with a WHMCS license but we do support it. If you want to go this route you will have to order the license yourself. You can order this here at http://www.whmcs.com/order-now/ for $15.95 a month.<br /> *We would help you get jump started with the automation and initial setup. There is some user guides and manuals to help you get your WHMCS billing system configured correctly as well.<br /> *You can test out each control panel below.<br /> ==ClientExec Demo==<br /> *Login with http://demo.clientexec.com<br /> *Username: demo@clientexec.com<br /> *Password: demo<br /> ==WHMCS Demo==<br /> *Login with http://demo.whmcs.com/admin/<br /> *Username: Admin -or- Sal<br /> *Password: demo<br /> [[Category:Control-Panels]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Reseller&diff=1281 2013-04-19T20:13:26Z

<p>Nathanv: Created page with &quot;__FORCETOC__ ==Sub-Reseller Program== We offer our sub-reseller program. Take the manual work out of provisioning web hosting, email and domain registration. Hostek.com prov...&quot;</p> <hr /> <div>__FORCETOC__<br /> <br /> ==Sub-Reseller Program==<br /> <br /> We offer our sub-reseller program. Take the manual work out of provisioning web hosting, email and domain registration. Hostek.com provides free plugins for WHMCS or ClientExec billing-automation systems with remarkably easy steps to get started now.<br /> <br /> The Hostek.com ColdFusion Hosting control panel will integrate with our free plugin for WHMCS or ClientExec. Domain registration is provided through the Hostek.com OpenSRS Reseller account at discounted prices, or you can use your own Enom or OpenSRS account, as well as most of the common domain registrars. The steps to integrate WHMCS or ClientExec with the ColdFusion Reseller plan will be provided upon request.<br /> <br /> Domain provisioning and registration only takes a few seconds. Resellers will receive an email from the Hostek.com control panel with all the hosting account details. Often times this can be directly forwarded to the customer.<br /> <br /> Don't let billing slow you down from reaching your web hosting goals. Begin automating your web hosting services today.<br /> <br /> The way this works is you will be charged a little bit less per each domain as you get the (sub-reseller discount) but you would get to mark the price up to what you desire. For example you would register a .com at $10.18 and then you could up sell it at $10.75 and make .57 cents on each domain. This price however could be higher if you want it to be.<br /> <br /> WHMCS is basically a billing control panel that can be integrated with the sub-reseller with opensrs and with our WCP hosting control panel. This would allow you to order domains, registrations and set up accounts yourself while you manage the billing. You would basically have complete control of provisioning web hosting, email, domain provisioning, and registration. Within WHMCS you would manage all of your clients and products. It would be the same way that we would our accounts in our system, you would manage your customers accounts. We do not provide you with a WHMCS license but we do support it. If you want to go this route you will have to order the license yourself. You can order this here at http://www.whmcs.com/order-now/ for $15.95 a month.<br /> <br /> We would help you get jump started with the automation and initial setup. There is some user guides and manuals to help you get your WHMCS billing system configured correctly as well.<br /> <br /> You can test out each control panel below.<br /> <br /> ClientExec Demo<br /> http://demo.clientexec.com<br /> Username: demo@clientexec.com<br /> Password: demo<br /> <br /> WHMCS Demo<br /> http://demo.whmcs.com/admin/<br /> Username: Admin -or- Sal<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Seamlessly_Change_Hosting_to_Hostek.com&diff=1147 2013-02-11T21:32:57Z

<p>Nathanv: </p> <hr /> <div>==Steps to Changing Hosting Providers==<br /> <br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Sign_up_for_hosting Sign up with Hostek.com]<br /> # &lt;b&gt;Transfer your site files and databases.&lt;/b&gt; Specific details for moving to: [https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_Shared_Hosting Shared Hosting] &lt;b&gt;or &lt;/b&gt;[https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_VPS VPS Hosting]<br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Planning_Ahead Test your site(s)]<br /> # [https://wiki.hostek.com/DNS_(Name_Servers) Update Your Domain Name's Name Servers] &lt;b&gt;NOTE:&lt;/b&gt; you will find the Name Server information in the New Hosting Account Email.<br /> <br /> ==Planning Ahead==<br /> *Transferring hosting companies can be, and should be, easy if you follow the right steps and choose the right hosting company. You have made the correct choice in hosting companies, as we have many years experience in helping customers just like you transfer their hosting to us. We've created this easy-to-follow list for you to transfer your website to Hostek.com.<br /> <br /> #Plan as far ahead as possible, the more detailed the better.<br /> #Make sure your customers are well informed of any possible service interruption and changes they should consider well in advance.<br /> #Test each site after uploading the files, importing databases and updating connection strings to make sure no errors are occurring. Use the Testing URL provided in the email after setting up hosting.<br /> #Complete unfinished business, including tightening security on any ports or protocols that do not need to remain open to the public. <br /> <br /> ===For sites with constantly changing data===<br /> The most difficult sites to move are those that have constantly changing data. The is because updates made during the backup &amp; transfer will not be reflected in the data backup being moved. <br /> <br /> &lt;b&gt;To resolve this:&lt;/b&gt;<br /> <br /> Perform the transfer during off-peak hours. In addition display a &quot;under construction&quot; page on both the new and old server while the transition is in progress. <br /> <br /> After the site move has been completed, update your DNS as quickly as possible and leave the old site stopped. In some cases pointing the website on the previous host to the database on the new website will allow both sites to run without inconsistent data. <br /> <br /> Another solution to insure quick switch over is setting the DNS, TTL to a low value such as 600 (10 minutes) on A records for domains being moved.<br /> <br /> ===Pre-Migration Site Assessment===<br /> <br /> ;Domains List<br /> :Which domains are hosted and need moved?<br /> :Do they require SSL?<br /> :Are there any other hostnames that point to the site such as a sub-domain or alias?<br /> :Special requirements such as a Virtual Directory or Sym Link?<br /> <br /> ;Database List<br /> :Types of databases?<br /> :User and permissions for each user?<br /> :Password for each user?<br /> <br /> ;Domains with Mail<br /> :Which domains USE mail?<br /> :How do users access email, POP, IMAP, Web?<br /> :Server URL for POP, SMTP, IMAP and Web?<br /> :Special requirements such as SSL?<br /> <br /> ;Domains with FTP<br /> :User and permission such as directory, read/write for each user?<br /> :Passwords for each user?<br /> <br /> ;Registrar for each Domain?<br /> :Where can the Name Servers be updated?<br /> :Login for the Account?<br /> <br /> ;DNS for each Domain<br /> :Where is it managed?<br /> :Will DNS management be moved?<br /> :Should we set the TTL low for any to insure quick switchover?<br /> <br /> ==Sign up for hosting==<br /> The First step in transferring is to sign up for a hosting package. We offer a wide range of hosting packages that will fit your needs. After signing up for a hosting package, you will get an email with a &lt;b&gt;Testing URL&lt;/b&gt; and &lt;b&gt;Temporary FTP&lt;/b&gt; information. Use this information to complete the next task of moving your site files.<br /> <br /> [http://hostek.com/hosting/web-hosting/best-web-hosting.asp Web Hosting] Windows / Linux / ColdFusion / Railo<br /> <br /> [http://hostek.com/reseller-hosting.asp Reseller Hosting]<br /> <br /> [http://hostek.com/hosting/vps/best-vps-hosting.asp VPS (Virtual Private Server) Hosting]<br /> <br /> [http://hostek.com/hosting/dedicated/virtual-dedicated-hosting.asp Virtual Dedicated Hosting]<br /> <br /> &lt;b&gt;Custom VPS or Infrastructure as a Service Solutions&lt;/b&gt; contact [mailto:vps_sales@hostek.com VPS sales.]<br /> <br /> ==your-provider to Hostek.com Windows Shared Hosting==<br /> <br /> ===Moving Site Files and Databases===<br /> #Open an FTP(File Transfer Protocol) client on your computer. If you do not have one, you can download FileZilla for free at &quot;http://filezilla-project.org/download.php/&quot;.<br /> #Connect to your site on your old host. Generally, the connection details will either be in an e-mail you received from them or listed in your control panel with them.<br /> #Once connected, you should see two sets of files, local (files on your computer) and remote (files on your website). Under your local files, create a folder to store your site files.<br /> #Once the folder is created, open that folder on the local side. Then, select all the files on the remote site and download them into that folder.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Once the transfer is complete, disconnect from the server. Then connect to your site on our server using the FTP details that we sent in your account details e-mail.<br /> #On the remote side, open the /wwwroot folder. Also, on the local side, if there is a 'www', 'wwwroot', or 'public_html' folder, open that folder as well. #Select all files on the local side and upload them to the remote side.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Done - your site files have been moved.<br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Request a full backup of your database from your host, or create one through their control panel if you have that option.<br /> #Once you have the full database backup (should be a .bak file), login into your WCP control panel at &quot;https://wcp.hostek.com&quot; using the same e-mail address and password as your billing control panel.<br /> #Once logged in, select 'MS SQL', and click 'Add MS SQL database'. Enter the same name as the backed up database and give it a size that is larger than the .bak file. Enter a username and password and click 'Save'.<br /> #Now that the database has been created on the new server, choose the 'MS SQL Tools' option. Select the database and user, and click on the 'myLittleBackup' button.<br /> #Click 'Restore databases'.<br /> #Select the database from the drop-down.<br /> #Click 'OK'.<br /> #Click the 'Choose File' button and select the .bak backup file from your old host and click 'Ok'.<br /> #The backup file will most likely only have one backup set so you <br /> will not have to worry about selecting one. If there are multiple, <br /> select whichever one has the most recent backup date.<br /> #Click 'Restore' and click 'OK' on the popup.<br /> <br /> NOTE: If you have any issues restoring the database due to the size or structure of the database, you may need to upload the backup file to your website and ask support to restore the database. If you do this, it is recommended that you zip the backup file before uploading it as that will make it much smaller.<br /> <br /> ===Update your domain’s DNS===<br /> *Update your domain’s DNS settings Once you have tested your site, contact your domain name registrar and change your DNS settings to the Name Servers we provided in the New Account email. Your registrar is the company you purchased your domain name from. You’ll replace your existing primary and secondary name servers with the ones we provided you in the new account email. This change will take about 12 to 48 hours to propagate throughout the internet.<br /> <br /> ===Wait for your domain to propagate===<br /> *Wait for your domain to propagate (approximately 12-48 hours) While your domain propagation is taking effect, some will see your site on our servers and others will see the site on your old host. This will prevent any downtime. In order to receive mail from both locations, you will need to check email from both hosts. You can simply use our web mail interface to get the email that is sent to our servers during<br /> <br /> ===Cancel with your previous host===<br /> Cancel with your previous host After the site is pointing to us, you can go and cancel the hosting account you have at your previous host.<br /> <br /> ===Transfer your domain name to our registrar (optional)===<br /> Transfer your domain name (optional)If you would like to transfer your domain and consolidate your registration and web hosting to one source, you can request to transfer the domain. The domain transfer itself costs NOTHING; we simply add one year of registration onto the expiration date for a base price for the common .TLD's. After that, you will able to renew your domain name at the same great price.<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Management Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> <br /> <br /> ==your-provider to Hostek.com Windows VPS==<br /> *We recommend setting up each domain using WCP as you move them, not all at one time. Doing so ensures there are less complications with mail delivery between two domains.<br /> <br /> [[media:Hostek.com_Migration_Checklist.xls | Download this Migration Checklist]] to keep track of your migration progress.<br /> <br /> ===Moving Domains===<br /> Familiarize yourself and your team with our [https://wcp.hostek.com Windows Control Panel]. If you have any questions please [https://support.hostek.com ask our support team].<br /> <br /> #Create the domain using the &quot;addon domain&quot; icon in the WCP.<br /> #*When initially logging into WCP the domain which was used for referencing your VPS will be listed and new domains added.<br /> #*If you selected a database server be installed locally or remotely it should be integrated with your control panel and databases can be added under each domain using the appropriate Icon.<br /> #*Note if you ordered the FREE SmarterMail edition which only includes mail for a single domain, upon adding your second domain you may encounter an error. If so contact support for upgrading your SmarterMail license or disabling the action for adding new domains to the mail server.<br /> #DNS zones are automatically created for new domains, for the name servers which are used for domains added to your VPS click on the &quot;Site Details&quot; icon within the WCP for the domain in question.<br /> #Copy files to your VPS. Use FTP directly from your VPS to transfer site files, this is extremely fast and efficient.<br /> #Test the domain. Each domain will have a &quot;Testing URL&quot; within the &quot;Site Details&quot; area of WCP, note that if the database is not moved over and or DSN not created you may encounter errors.<br /> #Prepare the DNS for moving. Before switching your DNS we suggest a shorter TTL such as 300 (5 minutes), after this change you must wait out the original TTL before the new value will take affect. For example if your original TTL was 7200 seconds (2 hours) you must wait 2 hours after submitting any change before the new TTL will be take effect.<br /> #Switch your DNS. By now your site is tested and you're ready to make the switch.<br /> #*In most cases we suggest moving the database first so data will be consistent from the old location to the new.<br /> <br /> ===SSL===<br /> <br /> *Our Windows Control Panel has provisions for creating a CSR and installing a new certificate but you cannot &quot;import&quot; an existing certificate. There are two ways to resolve &quot;moving&quot; a certificate to a Windows server easily.<br /> <br /> ====Pkey format====<br /> #Export the certificate in PKey format. Within the certificate manager, export the current certificate in PKey format, you will be asked for a &quot;passphrase&quot; assign one and remember it. <br /> #Copy the certificate to the new server.<br /> #Open IIS on your VPS, open the main server node then click on the icon &quot;Server Certificates&quot; found under &gt;&gt; IIS &gt;&gt; Server Certificates.<br /> #Click import and follow the prompts.<br /> #Edit the bindings for the specific site to assign the certificate<br /> #*Right click on the website in Sites &gt;&gt; your-website.abc select &quot;Edit Bindings&quot;.<br /> #*Select &quot;Add&quot; change the type to https, select the IP Address, select the &quot;SSL Certificate&quot; from the drop down.<br /> <br /> ====Re-key the certificate====<br /> *Using this method could render the SSL certificate expired on the old server.<br /> <br /> #Click on the &quot;Dedicated SSL&quot; icon in WCP.<br /> #Fill in the appropriate information to generate a CSR.<br /> #At your certificate provider request a &quot;rekey&quot; using the CSR provided from WCP.<br /> #After receiving the new certificate back from your provider, complete the installation in WCP.<br /> <br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Add the database and user in MSSQL using the WCP under the correct domain.<br /> #Set the database to single user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET SINGLE_USER WITH NO_WAIT&lt;/pre&gt;<br /> #Using SQL Studio Manager restore from backup selecting the file you exported from your previous server.<br /> #Set the database to multi user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET MULTI_USER WITH NO_WAIT&lt;/pre&gt;<br /> #To fix user a created user which existed before the database was restored.<br /> #*&lt;pre&gt;USE database_name Exec sp_change_users_login 'auto_fix','USERNAME'&lt;/pre&gt;<br /> #In some cases you may continue to receive errors. Try adding double slashes for the file restore paths. Here's a scripted example:<br /> &lt;pre&gt;<br /> RESTORE DATABASE [exampledatabase] FROM DISK = N'C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Backup\exampledatabase.bak' <br /> WITH FILE = 1, MOVE N'old_database_name_Data' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.mdf', <br /> MOVE N'old_database_name_Log' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.LDF', <br /> NOUNLOAD, REPLACE, STATS = 10<br /> GO<br /> &lt;/pre&gt;<br /> <br /> ===Don't forget===<br /> *Scheduled tasks, add them on the new server remove them from the old.<br /> *Change the DNS TTL back to default.<br /> <br /> <br /> === Mail===<br /> <br /> ====SmarterMail to SmarterMail====<br /> <br /> #See the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration] for preparing the MX record and SSL (if applicable). You can however skip the step for creating users / passwords on the new server since you will be moving everything at once.<br /> #Zip the contents of the {smartermail root}\domains\yourdomain.com.<br /> #FTP the files from the old server to the new, this can be done by installing a simple FTP client such as FileZilla on the VPS and connecting to the old server.<br /> #On the new VPS unzip and overwrite the contents {smartermail root}\domains\yourdomain.com. <br /> #Login to the SmarterMail Webmail interface, &quot;Reload&quot; the domain. This should cause all the users to be revealed, with their inbox, calendar and other assets intact.<br /> #Complete the &quot;Final Steps&quot; mentioned under [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration].<br /> <br /> ====Any Provider to Windows &amp; Smartermail====<br /> <br /> Easily migrate from any mail service. Move a single mailbox, or an entire domain, from mail services like:<br /> <br /> Gmail<br /> Yahoo!<br /> Hotmail / Windows Live<br /> Microsoft Exchange<br /> Or even mail servers like Merak, iMail and MailEnable<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration]. Then follow the steps provided by SmarterMail.<br /> <br /> http://portal.smartertools.com/KB/a1937/import-mailbox-data-to-smartermail-from-third-party.aspx<br /> <br /> ====Why move one domain at a time?====<br /> If you setup domain X, Y, and Z via WCP, then migrate X from your old server to Hostek. If a user on X tries to email someone on domain Y or Z they'll get a kickback saying &quot;No such user.&quot; This is because you haven't migrated the data over into these other accounts yet. The server will try to send the message locally before it goes &quot;outside&quot; to resolve it's IP address. Setting up new domains &quot;as you go&quot;, will avoid this possibility.<br /> <br /> If mail is not involved in the migration, then you may not need to worry about this issue.<br /> <br /> <br /> ==your-provider to VPS Mail Migration General Information==<br /> There are various ways to migrate mail from an existing provider. In cases where POP is the method for retrieving mail then simply switching providers in a thoughtful preplanned manner is sufficient.<br /> <br /> <br /> ===Keys for simple POP/SMTP Mail Migration===<br /> <br /> ====Preparation Steps for Mail Migration====<br /> #Create domain on the new server.<br /> #Setup users &amp; passwords in advance on the new server.<br /> #Take note of the specific DNS details and modify the TTL. <br /> #*Note the MX record.<br /> #*Set the TTL for the MX record to 600 (10 minutes).<br /> #*If the MX is set to &quot;something.yourdomain.com&quot;, then also change the TTL for the A record &quot;something.yourdomain.com&quot; to 600 (10 minutes).<br /> #Does your mailserver use SSL? Note, if the SSL mail encryption works for &quot;mail.yourisp.com&quot; and you're moving to a VPS then you will likely have to also purchase and have the certificate installed and insure the exact same type of SSL support works before proceeding.<br /> <br /> ====Final Steps to complete the Mail Migration====<br /> #Plan and prepare users with what they should expect. <br /> #Be sure your mail server is listening on the IP Address you will point the A record to<br /> #We suggest to create or modify the A record &quot;something.yourdomain.com&quot; if it already exists, when you are ready to make the switch change that A record &quot;something.yourdomain.com&quot; to point at your VPS.<br /> #When finished change the TTL for the MX record and applicable A record back to it's default (Usually 14400).<br /> <br /> *You can use the standard ports for POP/SMTP or IMAP with or without SSL. <br /> *Alternate Ports for SMTP (26) is pre-configured in our firewall and will just need configured in either SmarterMail or Cpanel.<br /> <br /> <br /> ===your-provider Mail Migration any IMAP Mail Server===<br /> <br /> '''This can easily apply to migrating from any mail service to Linux with Cpanel.'''<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the Keys for Simple Mail Migration above. It also may be possible to find an application to migrate IMAP mail including calendars &amp; contacts. We suggest checking into &quot;IMAPSync&quot;. <br /> <br /> <br /> [[Category:Windows-VPS]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:VPS]]<br /> [[Category: Sales]]<br /> [[Category:Getting Started]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Seamlessly_Change_Hosting_to_Hostek.com&diff=1146 2013-02-11T21:31:40Z

<p>Nathanv: </p> <hr /> <div>==Steps to Changing Hosting Providers==<br /> <br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Sign_up_for_hosting Sign up with Hostek.com]<br /> # &lt;b&gt;Transfer your site files and databases.&lt;/b&gt; Specific details for moving to: [https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_Shared_Hosting Shared Hosting] &lt;b&gt;or &lt;/b&gt;[https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_VPS VPS Hosting]<br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Planning_Ahead Test your site(s)]<br /> # [https://wiki.hostek.com/DNS_(Name_Servers) Update Your Domain Name's Name Servers] &lt;b&gt;NOTE:&lt;/b&gt; you will find the Name Server information in the New Hosting Account Email.<br /> <br /> ==Planning Ahead==<br /> *Transferring hosting companies can be, and should be, easy if you follow the right steps and choose the right hosting company. You have made the correct choice in hosting companies, as we have many years experience in helping customers just like you transfer their hosting to us. We've created this easy-to-follow list for you to transfer your website to Hostek.com.<br /> <br /> #Plan as far ahead as possible, the more detailed the better.<br /> #Make sure your customers are well informed of any possible service interruption and changes they should consider well in advance.<br /> #Test each site after uploading the files, importing databases and updating connection strings to make sure no errors are occurring. Use the Testing URL provided in the email after setting up hosting.<br /> #Complete unfinished business, including tightening security on any ports or protocols that do not need to remain open to the public. <br /> <br /> ===For sites with constantly changing data===<br /> The most difficult sites to move are those that have constantly changing data. The is because updates made during the backup &amp; transfer will not be reflected in the data backup being moved. <br /> <br /> &lt;b&gt;To resolve this:&lt;/b&gt;<br /> <br /> Perform the transfer during off-peak hours. In addition display a &quot;under construction&quot; page on both the new and old server while the transition is in progress. <br /> <br /> After the site move has been completed, update your DNS as quickly as possible and leave the old site stopped. In some cases pointing the website on the previous host to the database on the new website will allow both sites to run without inconsistent data. <br /> <br /> Another solution to insure quick switch over is setting the DNS, TTL to a low value such as 600 (10 minutes) on A records for domains being moved.<br /> <br /> ===Pre-Migration Site Assessment===<br /> <br /> ;Domains List<br /> :Which domains are hosted and need moved?<br /> :Do they require SSL?<br /> :Are there any other hostnames that point to the site such as a sub-domain or alias?<br /> :Special requirements such as a Virtual Directory or Sym Link?<br /> <br /> ;Database List<br /> :Types of databases?<br /> :User and permissions for each user?<br /> :Password for each user?<br /> <br /> ;Domains with Mail<br /> :Which domains USE mail?<br /> :How do users access email, POP, IMAP, Web?<br /> :Server URL for POP, SMTP, IMAP and Web?<br /> :Special requirements such as SSL?<br /> <br /> ;Domains with FTP<br /> :User and permission such as directory, read/write for each user?<br /> :Passwords for each user?<br /> <br /> ;Registrar for each Domain?<br /> :Where can the Name Servers be updated?<br /> :Login for the Account?<br /> <br /> ;DNS for each Domain<br /> :Where is it managed?<br /> :Will DNS management be moved?<br /> :Should we set the TTL low for any to insure quick switchover?<br /> <br /> ==Sign up for hosting==<br /> The First step in transferring is to sign up for a hosting package. We offer a wide range of hosting packages that will fit your needs. After signing up for a hosting package, you will get an email with a &lt;b&gt;Testing URL&lt;/b&gt; and &lt;b&gt;Temporary FTP&lt;/b&gt; information. Use this information to complete the next task of moving your site files.<br /> <br /> [http://hostek.com/hosting/web-hosting/best-web-hosting.asp Web Hosting] Windows / Linux / ColdFusion / Railo<br /> <br /> [http://hostek.com/reseller-hosting.asp Reseller Hosting]<br /> <br /> [http://hostek.com/hosting/vps/best-vps-hosting.asp VPS (Virtual Private Server) Hosting]<br /> <br /> [http://hostek.com/hosting/dedicated/virtual-dedicated-hosting.asp Virtual Dedicated Hosting]<br /> <br /> &lt;b&gt;Custom VPS or Infrastructure as a Service Solutions&lt;/b&gt; contact [mailto:vps_sales@hostek.com VPS sales.]<br /> <br /> ==your-provider to Hostek.com Windows Shared Hosting==<br /> <br /> ===Moving Site Files and Databases===<br /> #Open an FTP(File Transfer Protocol) client on your computer. If you do not have one, you can download FileZilla for free at &quot;http://filezilla-project.org/download.php/&quot;.<br /> #Connect to your site on your old host. Generally, the connection details will either be in an e-mail you received from them or listed in your control panel with them.<br /> #Once connected, you should see two sets of files, local (files on your computer) and remote (files on your website). Under your local files, create a folder to store your site files.<br /> #Once the folder is created, open that folder on the local side. Then, select all the files on the remote site and download them into that folder.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Once the transfer is complete, disconnect from the server. Then connect to your site on our server using the FTP details that we sent in your account details e-mail.<br /> #On the remote side, open the /wwwroot folder. Also, on the local side, if there is a 'www', 'wwwroot', or 'public_html' folder, open that folder as well. #Select all files on the local side and upload them to the remote side.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Done - your site files have been moved.<br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Request a full backup of your database from your host, or create one through their control panel if you have that option.<br /> #Once you have the full database backup (should be a .bak file), login into your WCP control panel at &quot;https://wcp.hostek.com&quot; using the same e-mail address and password as your billing control panel.<br /> #Once logged in, select 'MS SQL', and click 'Add MS SQL database'. Enter the same name as the backed up database and give it a size that is larger than the .bak file. Enter a username and password and click 'Save'.<br /> #Now that the database has been created on the new server, choose the 'MS SQL Tools' option. Select the database and user, and click on the 'myLittleBackup' button.<br /> #Click 'Restore databases'.<br /> #Select the database from the drop-down.<br /> #Click 'OK'.<br /> #Click the 'Choose File' button and select the .bak backup file from your old host and click 'Ok'.<br /> #The backup file will most likely only have one backup set so you <br /> will not have to worry about selecting one. If there are multiple, <br /> select whichever one has the most recent backup date.<br /> #Click 'Restore' and click 'OK' on the popup.<br /> <br /> NOTE: If you have any issues restoring the database due to the size or structure of the database, you may need to upload the backup file to your website and ask support to restore the database. If you do this, it is recommended that you zip the backup file before uploading it as that will make it much smaller.<br /> <br /> ===Update your domain’s DNS===<br /> *Update your domain’s DNS settings Once you have tested your site, contact your domain name registrar and change your DNS settings to the Name Servers we provided in the New Account email. Your registrar is the company you purchased your domain name from. You’ll replace your existing primary and secondary name servers with the ones we provided you in the new account email. This change will take about 12 to 48 hours to propagate throughout the internet.<br /> <br /> ===Wait for your domain to propagate===<br /> *Wait for your domain to propagate (approximately 12-48 hours) While your domain propagation is taking effect, some will see your site on our servers and others will see the site on your old host. This will prevent any downtime. In order to receive mail from both locations, you will need to check email from both hosts. You can simply use our web mail interface to get the email that is sent to our servers during<br /> <br /> ===Cancel with your previous host===<br /> Cancel with your previous host After the site is pointing to us, you can go and cancel the hosting account you have at your previous host.<br /> <br /> ===Transfer your domain name to our registrar (optional)===<br /> Transfer your domain name (optional)If you would like to transfer your domain and consolidate your registration and web hosting to one source, you can request to transfer the domain. The domain transfer itself costs NOTHING; we simply add one year of registration onto the expiration date for a base price for the common .TLD's. After that, you will able to renew your domain name at the same great price.<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Management Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> <br /> <br /> ==your-provider to Hostek.com Windows VPS==<br /> *We recommend setting up each domain using WCP as you move them, not all at one time. Doing so ensures there are less complications with mail delivery between two domains.<br /> <br /> [[media:Hostek.com_Migration_Checklist.xls | Download this Migration Checklist]] to keep track of your migration progress.<br /> <br /> ===Moving Domains===<br /> Familiarize yourself and your team with our [https://wcp.hostek.com Windows Control Panel]. If you have any questions please [https://support.hostek.com ask our support team].<br /> <br /> #Create the domain using the &quot;addon domain&quot; icon in the WCP.<br /> #*When initially logging into WCP the domain which was used for referencing your VPS will be listed and new domains added.<br /> #*If you selected a database server be installed locally or remotely it should be integrated with your control panel and databases can be added under each domain using the appropriate Icon.<br /> #*Note if you ordered the FREE SmarterMail edition which only includes mail for a single domain, upon adding your second domain you may encounter an error. If so contact support for upgrading your SmarterMail license or disabling the action for adding new domains to the mail server.<br /> #DNS zones are automatically created for new domains, for the name servers which are used for domains added to your VPS click on the &quot;Site Details&quot; icon within the WCP for the domain in question.<br /> #Copy files to your VPS. Use FTP directly from your VPS to transfer site files, this is extremely fast and efficient.<br /> #Test the domain. Each domain will have a &quot;Testing URL&quot; within the &quot;Site Details&quot; area of WCP, note that if the database is not moved over and or DSN not created you may encounter errors.<br /> #Prepare the DNS for moving. Before switching your DNS we suggest a shorter TTL such as 300 (5 minutes), after this change you must wait out the original TTL before the new value will take affect. For example if your original TTL was 7200 seconds (2 hours) you must wait 2 hours after submitting any change before the new TTL will be take effect.<br /> #Switch your DNS. By now your site is tested and you're ready to make the switch.<br /> #*In most cases we suggest moving the database first so data will be consistent from the old location to the new.<br /> <br /> ===SSL===<br /> <br /> *Our Windows Control Panel has provisions for creating a CSR and installing a new certificate but you cannot &quot;import&quot; an existing certificate. There are two ways to resolve &quot;moving&quot; a certificate to a Windows server easily.<br /> <br /> ====Pkey format====<br /> #Export the certificate in PKey format. Within the certificate manager, export the current certificate in PKey format, you will be asked for a &quot;passphrase&quot; assign one and remember it. <br /> #Copy the certificate to the new server.<br /> #Open IIS on your VPS, open the main server node then click on the icon &quot;Server Certificates&quot; found under &gt;&gt; IIS &gt;&gt; Server Certificates.<br /> #Click import and follow the prompts.<br /> #Edit the bindings for the specific site to assign the certificate<br /> #*Right click on the website in Sites &gt;&gt; your-website.abc select &quot;Edit Bindings&quot;.<br /> #*Select &quot;Add&quot; change the type to https, select the IP Address, select the &quot;SSL Certificate&quot; from the drop down.<br /> <br /> ====Re-key the certificate====<br /> *Using this method could render the SSL certificate expired on the old server.<br /> <br /> #Click on the &quot;Dedicated SSL&quot; icon in WCP.<br /> #Fill in the appropriate information to generate a CSR.<br /> #At your certificate provider request a &quot;rekey&quot; using the CSR provided from WCP.<br /> #After receiving the new certificate back from your provider, complete the installation in WCP.<br /> <br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Add the database and user in MSSQL using the WCP under the correct domain.<br /> #Set the database to single user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET SINGLE_USER WITH NO_WAIT&lt;/pre&gt;<br /> #Using SQL Studio Manager restore from backup selecting the file you exported from your previous server.<br /> #Set the database to multi user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET MULTI_USER WITH NO_WAIT&lt;/pre&gt;<br /> #To fix user a created user which existed before the database was restored.<br /> #*&lt;pre&gt;USE database_name Exec sp_change_users_login 'auto_fix','USERNAME'&lt;/pre&gt;<br /> #In some cases you may continue to receive errors. Try adding double slashes for the file restore paths. Here's a scripted example:<br /> &lt;pre&gt;<br /> RESTORE DATABASE [exampledatabase] FROM DISK = N'C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Backup\exampledatabase.bak' <br /> WITH FILE = 1, MOVE N'old_database_name_Data' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.mdf', <br /> MOVE N'old_database_name_Log' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.LDF', <br /> NOUNLOAD, REPLACE, STATS = 10<br /> GO<br /> &lt;/pre&gt;<br /> <br /> ===Don't forget===<br /> *Scheduled tasks, add them on the new server remove them from the old.<br /> *Change the DNS TTL back to default.<br /> <br /> <br /> === Mail===<br /> <br /> ====SmarterMail to SmarterMail====<br /> <br /> #See the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration] for preparing the MX record and SSL (if applicable). You can however skip the step for creating users / passwords on the new server since you will be moving everything at once.<br /> #Zip the contents of the {smartermail root}\domains\yourdomain.com.<br /> #FTP the files from the old server to the new, this can be done by installing a simple FTP client such as FileZilla on the VPS and connecting to the old server.<br /> #On the new VPS unzip and overwrite the contents {smartermail root}\domains\yourdomain.com. <br /> #Login to the SmarterMail Webmail interface, &quot;Reload&quot; the domain. This should cause all the users to be revealed, with their inbox, calendar and other assets intact.<br /> #Complete the &quot;Final Steps&quot; mentioned under [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration].<br /> <br /> ====Any Provider to Windows &amp; Smartermail====<br /> <br /> Easily migrate from any mail service. Move a single mailbox, or an entire domain, from mail services like:<br /> <br /> Gmail<br /> Yahoo!<br /> Hotmail / Windows Live<br /> Microsoft Exchange<br /> Or even mail servers like Merak, iMail and MailEnable<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration]. Then follow the steps provided by SmarterMail.<br /> <br /> http://portal.smartertools.com/KB/a1937/import-mailbox-data-to-smartermail-from-third-party.aspx<br /> <br /> ====Why move one domain at a time?====<br /> If you setup domain X, Y, and Z via WCP, then migrate X from your old server to Hostek. If a user on X tries to email someone on domain Y or Z they'll get a kickback saying &quot;No such user.&quot; This is because you haven't migrated the data over into these other accounts yet. The server will try to send the message locally before it goes &quot;outside&quot; to resolve it's IP address. Setting up new domains &quot;as you go&quot;, will avoid this possibility.<br /> <br /> If mail is not involved in the migration, then you may not need to worry about this issue.<br /> <br /> <br /> ==your-provider to VPS Mail Migration General Information==<br /> There are various ways to migrate mail from an existing provider. In cases where POP is the method for retrieving mail then simply switching providers in a thoughtful preplanned manner is sufficient.<br /> <br /> <br /> ===Keys for simple POP/SMTP Mail Migration===<br /> <br /> ====Preparation Steps for Mail Migration====<br /> #Create domain on the new server.<br /> #Setup users &amp; passwords in advance on the new server.<br /> #Take note of the specific DNS details and modify the TTL. <br /> #*Note the MX record.<br /> #*Set the TTL for the MX record to 600 (10 minutes).<br /> #*If the MX is set to &quot;something.yourdomain.com&quot;, then also change the TTL for the A record &quot;something.yourdomain.com&quot; to 600 (10 minutes).<br /> #Does your mailserver use SSL? Note, if the SSL mail encryption works for &quot;mail.yourisp.com&quot; and you're moving to a VPS then you will likely have to also purchase and have the certificate installed and insure the exact same type of SSL support works before proceeding.<br /> <br /> ====Final Steps to complete the Mail Migration====<br /> #Plan and prepare users with what they should expect. <br /> #Be sure your mail server is listening on the IP Address you will point the A record to<br /> #We suggest to create or modify the A record &quot;something.yourdomain.com&quot; if it already exists, when you are ready to make the switch change that A record &quot;something.yourdomain.com&quot; to point at your VPS.<br /> #When finished change the TTL for the MX record and applicable A record back to it's default (Usually 14400).<br /> <br /> *You can use the standard ports for POP/SMTP or IMAP with or without SSL. <br /> *Alternate Ports for SMTP (26) is pre-configured in our firewall and will just need configured in either SmarterMail or Cpanel.<br /> <br /> <br /> ===your-provider Mail Migration any IMAP Mail Server===<br /> <br /> '''This can easily apply to migrating from any mail service to Linux with Cpanel.'''<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the Keys for Simple Mail Migration above. It also may be possible to find an application to migrate IMAP mail including calendars &amp; contacts. We suggest checking into &quot;IMAPSync&quot;. <br /> <br /> <br /> [[Category:Windows-VPS]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Seamlessly_Change_Hosting_to_Hostek.com&diff=1145 2013-02-11T21:29:36Z

<p>Nathanv: </p> <hr /> <div>==Steps to Changing Hosting Providers==<br /> <br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Sign_up_for_hosting Sign up with Hostek.com]<br /> # &lt;b&gt;Transfer your site files and databases.&lt;/b&gt; Specific details for moving to: [https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_Shared_Hosting Shared Hosting] &lt;b&gt;or &lt;/b&gt;[https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_VPS VPS Hosting]<br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Planning_Ahead Test your site(s)]<br /> # [https://wiki.hostek.com/DNS_(Name_Servers) Update Your Domain Name's Name Servers] &lt;b&gt;NOTE:&lt;/b&gt; you will find the Name Server information in the New Hosting Account Email.<br /> <br /> ==Planning Ahead==<br /> *Transferring hosting companies can be, and should be, easy if you follow the right steps and choose the right hosting company. You have made the correct choice in hosting companies, as we have many years experience in helping customers just like you transfer their hosting to us. We've created this easy-to-follow list for you to transfer your website to Hostek.com.<br /> <br /> #Plan as far ahead as possible, the more detailed the better.<br /> #Make sure your customers are well informed of any possible service inturruption and changes they should consider well in advance.<br /> #Test each site after uploading the files, importing databases and updating connection strings to make sure no errors are occurring. Use the Testing URL provided in the email after setting up hosting.<br /> #Complete unfinished business, including tightening security on any ports or protocols that do not need to remain open to the public. <br /> <br /> ===For sites with constantly changing data===<br /> The most difficult sites to move are those that have constantly changing data. The is because updates made during the backup &amp; transfer will not be reflected in the data backup being moved. <br /> <br /> &lt;b&gt;To resolve this:&lt;/b&gt;<br /> <br /> Perform the transfer during off-peak hours. In addition display a &quot;under construction&quot; page on both the new and old server while the transition is in progress. <br /> <br /> After the site move has been completed, update your DNS as quickly as possible and leave the old site stopped. In some cases pointing the website on the previous host to the database on the new website will allow both sites to run without inconsistent data. <br /> <br /> Another solution to insure quick switch over is setting the DNS, TTL to a low value such as 600 (10 minutes) on A records for domains being moved.<br /> <br /> ===Pre-Migration Site Assessment===<br /> <br /> ;Domains List<br /> :Which domains are hosted and need moved?<br /> :Do they require SSL?<br /> :Are there any other hostnames that point to the site such as a sub-domain or alias?<br /> :Special requirements such as a Virtual Directory or Sym Link?<br /> <br /> ;Database List<br /> :Types of databases?<br /> :User and permissions for each user?<br /> :Password for each user?<br /> <br /> ;Domains with Mail<br /> :Which domains USE mail?<br /> :How do users access email, POP, IMAP, Web?<br /> :Server URL for POP, SMTP, IMAP and Web?<br /> :Special requirements such as SSL?<br /> <br /> ;Domains with FTP<br /> :User and permission such as directory, read/write for each user?<br /> :Passwords for each user?<br /> <br /> ;Registrar for each Domain?<br /> :Where can the Name Servers be updated?<br /> :Login for the Account?<br /> <br /> ;DNS for each Domain<br /> :Where is it managed?<br /> :Will DNS management be moved?<br /> :Should we set the TTL low for any to insure quick switchover?<br /> <br /> ==Sign up for hosting==<br /> The First step in transferring is to sign up for a hosting package. We offer a wide range of hosting packages that will fit your needs. After signing up for a hosting package, you will get an email with a &lt;b&gt;Testing URL&lt;/b&gt; and &lt;b&gt;Temporary FTP&lt;/b&gt; information. Use this information to complete the next task of moving your site files.<br /> <br /> [http://hostek.com/hosting/web-hosting/best-web-hosting.asp Web Hosting] Windows / Linux / ColdFusion / Railo<br /> <br /> [http://hostek.com/reseller-hosting.asp Reseller Hosting]<br /> <br /> [http://hostek.com/hosting/vps/best-vps-hosting.asp VPS (Virtual Private Server) Hosting]<br /> <br /> [http://hostek.com/hosting/dedicated/virtual-dedicated-hosting.asp Virtual Dedicated Hosting]<br /> <br /> &lt;b&gt;Custom VPS or Infrastructure as a Service Solutions&lt;/b&gt; contact [mailto:vps_sales@hostek.com VPS sales.]<br /> <br /> ==your-provider to Hostek.com Windows Shared Hosting==<br /> <br /> ===Moving Site Files and Databases===<br /> #Open an FTP(File Transfer Protocol) client on your computer. If you do not have one, you can download FileZilla for free at &quot;http://filezilla-project.org/download.php/&quot;.<br /> #Connect to your site on your old host. Generally, the connection details will either be in an e-mail you received from them or listed in your control panel with them.<br /> #Once connected, you should see two sets of files, local (files on your computer) and remote (files on your website). Under your local files, create a folder to store your site files.<br /> #Once the folder is created, open that folder on the local side. Then, select all the files on the remote site and download them into that folder.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Once the transfer is complete, disconnect from the server. Then connect to your site on our server using the FTP details that we sent in your account details e-mail.<br /> #On the remote side, open the /wwwroot folder. Also, on the local side, if there is a 'www', 'wwwroot', or 'public_html' folder, open that folder as well. #Select all files on the local side and upload them to the remote side.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Done - your site files have been moved.<br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Request a full backup of your database from your host, or create one through their control panel if you have that option.<br /> #Once you have the full database backup (should be a .bak file), login into your WCP control panel at &quot;https://wcp.hostek.com&quot; using the same e-mail address and password as your billing control panel.<br /> #Once logged in, select 'MS SQL', and click 'Add MS SQL database'. Enter the same name as the backed up database and give it a size that is larger than the .bak file. Enter a username and password and click 'Save'.<br /> #Now that the database has been created on the new server, choose the 'MS SQL Tools' option. Select the database and user, and click on the 'myLittleBackup' button.<br /> #Click 'Restore databases'.<br /> #Select the database from the drop-down.<br /> #Click 'OK'.<br /> #Click the 'Choose File' button and select the .bak backup file from your old host and click 'Ok'.<br /> #The backup file will most likely only have one backup set so you <br /> will not have to worry about selecting one. If there are multiple, <br /> select whichever one has the most recent backup date.<br /> #Click 'Restore' and click 'OK' on the popup.<br /> <br /> NOTE: If you have any issues restoring the database due to the size or structure of the database, you may need to upload the backup file to your website and ask support to restore the database. If you do this, it is recommended that you zip the backup file before uploading it as that will make it much smaller.<br /> <br /> ===Cancel with your previous host===<br /> Cancel with your previous host After the site is pointing to us, you can go and cancel the hosting account you have at your previous host.<br /> <br /> ===Transfer your domain name to our registrar (optional)===<br /> Transfer your domain name (optional)If you would like to transfer your domain and consolidate your registration and web hosting to one source, you can request to transfer the domain. The domain transfer itself costs NOTHING; we simply add one year of registration onto the expiration date for a base price for the common .TLD's. After that, you will able to renew your domain name at the same great price.<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at https://cp.hostek.com<br /> #Click on the domains drop-down menu and click &quot;My Domains&quot;.<br /> #Scroll down to your domain name and click &quot;Manage Domain&quot;<br /> #Click the &quot;Registrar Lock&quot; tab, then click the &quot;Disable Registrar Lock&quot; button.<br /> #Click on the &quot;Management Tools&quot; drop-down menu and select &quot;Contact Information&quot;<br /> #You will need to update the Admin contact email address to an email address that you can receive emails at and click &quot;Save Changes&quot;.<br /> #Click &quot;Managenemt Tools&quot; drop-down and select &quot;Get EPP Code&quot;. This will display the EPP code that you will need to provide to the registrar you are transferring to.<br /> #Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.<br /> <br /> <br /> <br /> ==your-provider to Hostek.com Windows VPS==<br /> *We recommend setting up each domain using WCP as you move them, not all at one time. Doing so ensures there are less complications with mail delivery between two domains.<br /> <br /> [[media:Hostek.com_Migration_Checklist.xls | Download this Migration Checklist]] to keep track of your migration progress.<br /> <br /> ===Moving Domains===<br /> Familiarize yourself and your team with our [https://wcp.hostek.com Windows Control Panel]. If you have any questions please [https://support.hostek.com ask our support team].<br /> <br /> #Create the domain using the &quot;addon domain&quot; icon in the WCP.<br /> #*When initially logging into WCP the domain which was used for referencing your VPS will be listed and new domains added.<br /> #*If you selected a database server be installed locally or remotely it should be integrated with your control panel and databases can be added under each domain using the appropriate Icon.<br /> #*Note if you ordered the FREE SmarterMail edition which only includes mail for a single domain, upon adding your second domain you may encounter an error. If so contact support for upgrading your SmarterMail license or disabling the action for adding new domains to the mail server.<br /> #DNS zones are automatically created for new domains, for the name servers which are used for domains added to your VPS click on the &quot;Site Details&quot; icon within the WCP for the domain in question.<br /> #Copy files to your VPS. Use FTP directly from your VPS to transfer site files, this is extremely fast and efficient.<br /> #Test the domain. Each domain will have a &quot;Testing URL&quot; within the &quot;Site Details&quot; area of WCP, note that if the database is not moved over and or DSN not created you may encounter errors.<br /> #Prepare the DNS for moving. Before switching your DNS we suggest a shorter TTL such as 300 (5 minutes), after this change you must wait out the original TTL before the new value will take affect. For example if your original TTL was 7200 seconds (2 hours) you must wait 2 hours after submitting any change before the new TTL will be take effect.<br /> #Switch your DNS. By now your site is tested and you're ready to make the switch.<br /> #*In most cases we suggest moving the database first so data will be consistent from the old location to the new.<br /> <br /> ===SSL===<br /> <br /> *Our Windows Control Panel has provisions for creating a CSR and installing a new certificate but you cannot &quot;import&quot; an existing certificate. There are two ways to resolve &quot;moving&quot; a certificate to a Windows server easily.<br /> <br /> ====Pkey format====<br /> #Export the certificate in PKey format. Within the certificate manager, export the current certificate in PKey format, you will be asked for a &quot;passphrase&quot; assign one and remember it. <br /> #Copy the certificate to the new server.<br /> #Open IIS on your VPS, open the main server node then click on the icon &quot;Server Certificates&quot; found under &gt;&gt; IIS &gt;&gt; Server Certificates.<br /> #Click import and follow the prompts.<br /> #Edit the bindings for the specific site to assign the certificate<br /> #*Right click on the website in Sites &gt;&gt; your-website.abc select &quot;Edit Bindings&quot;.<br /> #*Select &quot;Add&quot; change the type to https, select the IP Address, select the &quot;SSL Certificate&quot; from the drop down.<br /> <br /> ====Re-key the certificate====<br /> *Using this method could render the SSL certificate expired on the old server.<br /> <br /> #Click on the &quot;Dedicated SSL&quot; icon in WCP.<br /> #Fill in the appropriate information to generate a CSR.<br /> #At your certificate provider request a &quot;rekey&quot; using the CSR provided from WCP.<br /> #After receiving the new certificate back from your provider, complete the installation in WCP.<br /> <br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Add the database and user in MSSQL using the WCP under the correct domain.<br /> #Set the database to single user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET SINGLE_USER WITH NO_WAIT&lt;/pre&gt;<br /> #Using SQL Studio Manager restore from backup selecting the file you exported from your previous server.<br /> #Set the database to multi user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET MULTI_USER WITH NO_WAIT&lt;/pre&gt;<br /> #To fix user a created user which existed before the database was restored.<br /> #*&lt;pre&gt;USE database_name Exec sp_change_users_login 'auto_fix','USERNAME'&lt;/pre&gt;<br /> #In some cases you may continue to receive errors. Try adding double slashes for the file restore paths. Here's a scripted example:<br /> &lt;pre&gt;<br /> RESTORE DATABASE [exampledatabase] FROM DISK = N'C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Backup\exampledatabase.bak' <br /> WITH FILE = 1, MOVE N'old_database_name_Data' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.mdf', <br /> MOVE N'old_database_name_Log' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.LDF', <br /> NOUNLOAD, REPLACE, STATS = 10<br /> GO<br /> &lt;/pre&gt;<br /> <br /> ===Don't forget===<br /> *Scheduled tasks, add them on the new server remove them from the old.<br /> *Change the DNS TTL back to default.<br /> <br /> <br /> === Mail===<br /> <br /> ====SmarterMail to SmarterMail====<br /> <br /> #See the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration] for preparing the MX record and SSL (if applicable). You can however skip the step for creating users / passwords on the new server since you will be moving everything at once.<br /> #Zip the contents of the {smartermail root}\domains\yourdomain.com.<br /> #FTP the files from the old server to the new, this can be done by installing a simple FTP client such as FileZilla on the VPS and connecting to the old server.<br /> #On the new VPS unzip and overwrite the contents {smartermail root}\domains\yourdomain.com. <br /> #Login to the SmarterMail Webmail interface, &quot;Reload&quot; the domain. This should cause all the users to be revealed, with their inbox, calendar and other assets intact.<br /> #Complete the &quot;Final Steps&quot; mentioned under [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration].<br /> <br /> ====Any Provider to Windows &amp; Smartermail====<br /> <br /> Easily migrate from any mail service. Move a single mailbox, or an entire domain, from mail services like:<br /> <br /> Gmail<br /> Yahoo!<br /> Hotmail / Windows Live<br /> Microsoft Exchange<br /> Or even mail servers like Merak, iMail and MailEnable<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration]. Then follow the steps provided by SmarterMail.<br /> <br /> http://portal.smartertools.com/KB/a1937/import-mailbox-data-to-smartermail-from-third-party.aspx<br /> <br /> ====Why move one domain at a time?====<br /> If you setup domain X, Y, and Z via WCP, then migrate X from your old server to Hostek. If a user on X tries to email someone on domain Y or Z they'll get a kickback saying &quot;No such user.&quot; This is because you haven't migrated the data over into these other accounts yet. The server will try to send the message locally before it goes &quot;outside&quot; to resolve it's IP address. Setting up new domains &quot;as you go&quot;, will avoid this possibility.<br /> <br /> If mail is not involved in the migration, then you may not need to worry about this issue.<br /> <br /> <br /> ==your-provider to VPS Mail Migration General Information==<br /> There are various ways to migrate mail from an existing provider. In cases where POP is the method for retrieving mail then simply switching providers in a thoughtful preplanned manner is sufficient.<br /> <br /> <br /> ===Keys for simple POP/SMTP Mail Migration===<br /> <br /> ====Preparation Steps for Mail Migration====<br /> #Create domain on the new server.<br /> #Setup users &amp; passwords in advance on the new server.<br /> #Take note of the specific DNS details and modify the TTL. <br /> #*Note the MX record.<br /> #*Set the TTL for the MX record to 600 (10 minutes).<br /> #*If the MX is set to &quot;something.yourdomain.com&quot;, then also change the TTL for the A record &quot;something.yourdomain.com&quot; to 600 (10 minutes).<br /> #Does your mailserver use SSL? Note, if the SSL mail encryption works for &quot;mail.yourisp.com&quot; and you're moving to a VPS then you will likely have to also purchase and have the certificate installed and insure the exact same type of SSL support works before proceeding.<br /> <br /> ====Final Steps to complete the Mail Migration====<br /> #Plan and prepare users with what they should expect. <br /> #Be sure your mail server is listening on the IP Address you will point the A record to<br /> #We suggest to create or modify the A record &quot;something.yourdomain.com&quot; if it already exists, when you are ready to make the switch change that A record &quot;something.yourdomain.com&quot; to point at your VPS.<br /> #When finished change the TTL for the MX record and applicable A record back to it's default (Usually 14400).<br /> <br /> *You can use the standard ports for POP/SMTP or IMAP with or without SSL. <br /> *Alternate Ports for SMTP (26) is pre-configured in our firewall and will just need configured in either SmarterMail or Cpanel.<br /> <br /> <br /> ===your-provider Mail Migration any IMAP Mail Server===<br /> <br /> '''This can easily apply to migrating from any mail service to Linux with Cpanel.'''<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the Keys for Simple Mail Migration above. It also may be possible to find an application to migrate IMAP mail including calendars &amp; contacts. We suggest checking into &quot;IMAPSync&quot;. <br /> <br /> <br /> [[Category:Windows-VPS]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Seamlessly_Change_Hosting_to_Hostek.com&diff=1144 2013-02-11T21:21:15Z

<p>Nathanv: /* Planning Ahead */</p> <hr /> <div>==Steps to Changing Hosting Providers==<br /> <br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Sign_up_for_hosting Sign up with Hostek.com]<br /> # &lt;b&gt;Transfer your site files and databases.&lt;/b&gt; Specific details for moving to: [https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_Shared_Hosting Shared Hosting] &lt;b&gt;or &lt;/b&gt;[https://wiki.hostek.com/Changing_Hosting_Providers#your-provider_to_Hostek.com_Windows_VPS VPS Hosting]<br /> # [https://wiki.hostek.com/Changing_Hosting_Providers#Planning_Ahead Test your site(s)]<br /> # [https://wiki.hostek.com/DNS_(Name_Servers) Update Your Domain Name's Name Servers] &lt;b&gt;NOTE:&lt;/b&gt; you will find the Name Server information in the New Hosting Account Email.<br /> <br /> ==Planning Ahead==<br /> *Transferring hosting companies can be, and should be, easy if you follow the right steps and choose the right hosting company. You have made the correct choice in hosting companies, as we have many years experience in helping customers just like you transfer their hosting to us. We've created this easy-to-follow list for you to transfer your website to Hostek.com.<br /> <br /> #Plan as far ahead as possible, the more detailed the better.<br /> #Make sure your customers are well informed of any possible service inturruption and changes they should consider well in advance.<br /> #Test each site after uploading the files, importing databases and updating connection strings to make sure no errors are occurring. Use the Testing URL provided in the email after setting up hosting.<br /> #Complete unfinished business, including tightening security on any ports or protocols that do not need to remain open to the public. <br /> <br /> ===For sites with constantly changing data===<br /> The most difficult sites to move are those that have constantly changing data. The is because updates made during the backup &amp; transfer will not be reflected in the data backup being moved. <br /> <br /> &lt;b&gt;To resolve this:&lt;/b&gt;<br /> <br /> Perform the transfer during off-peak hours. In addition display a &quot;under construction&quot; page on both the new and old server while the transition is in progress. <br /> <br /> After the site move has been completed, update your DNS as quickly as possible and leave the old site stopped. In some cases pointing the website on the previous host to the database on the new website will allow both sites to run without inconsistent data. <br /> <br /> Another solution to insure quick switch over is setting the DNS, TTL to a low value such as 600 (10 minutes) on A records for domains being moved.<br /> <br /> ===Pre-Migration Site Assessment===<br /> <br /> ;Domains List<br /> :Which domains are hosted and need moved?<br /> :Do they require SSL?<br /> :Are there any other hostnames that point to the site such as a sub-domain or alias?<br /> :Special requirements such as a Virtual Directory or Sym Link?<br /> <br /> ;Database List<br /> :Types of databases?<br /> :User and permissions for each user?<br /> :Password for each user?<br /> <br /> ;Domains with Mail<br /> :Which domains USE mail?<br /> :How do users access email, POP, IMAP, Web?<br /> :Server URL for POP, SMTP, IMAP and Web?<br /> :Special requirements such as SSL?<br /> <br /> ;Domains with FTP<br /> :User and permission such as directory, read/write for each user?<br /> :Passwords for each user?<br /> <br /> ;Registrar for each Domain?<br /> :Where can the Name Servers be updated?<br /> :Login for the Account?<br /> <br /> ;DNS for each Domain<br /> :Where is it managed?<br /> :Will DNS management be moved?<br /> :Should we set the TTL low for any to insure quick switchover?<br /> <br /> ==Sign up for hosting==<br /> The First step in transferring is to sign up for a hosting package. We offer a wide range of hosting packages that will fit your needs. After signing up for a hosting package, you will get an email with a &lt;b&gt;Testing URL&lt;/b&gt; and &lt;b&gt;Temporary FTP&lt;/b&gt; information. Use this information to complete the next task of moving your site files.<br /> <br /> [http://hostek.com/hosting/web-hosting/best-web-hosting.asp Web Hosting] Windows / Linux / ColdFusion / Railo<br /> <br /> [http://hostek.com/reseller-hosting.asp Reseller Hosting]<br /> <br /> [http://hostek.com/hosting/vps/best-vps-hosting.asp VPS (Virtual Private Server) Hosting]<br /> <br /> [http://hostek.com/hosting/dedicated/virtual-dedicated-hosting.asp Virtual Dedicated Hosting]<br /> <br /> &lt;b&gt;Custom VPS or Infrastructure as a Service Solutions&lt;/b&gt; contact [mailto:vps_sales@hostek.com VPS sales.]<br /> <br /> ==your-provider to Hostek.com Windows Shared Hosting==<br /> <br /> ===Moving Site Files and Databases===<br /> #Open an FTP(File Transfer Protocol) client on your computer. If you do not have one, you can download FileZilla for free at &quot;http://filezilla-project.org/download.php/&quot;.<br /> #Connect to your site on your old host. Generally, the connection details will either be in an e-mail you received from them or listed in your control panel with them.<br /> #Once connected, you should see two sets of files, local (files on your computer) and remote (files on your website). Under your local files, create a folder to store your site files.<br /> #Once the folder is created, open that folder on the local side. Then, select all the files on the remote site and download them into that folder.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Once the transfer is complete, disconnect from the server. Then connect to your site on our server using the FTP details that we sent in your account details e-mail.<br /> #On the remote side, open the /wwwroot folder. Also, on the local side, if there is a 'www', 'wwwroot', or 'public_html' folder, open that folder as well. #Select all files on the local side and upload them to the remote side.<br /> #Wait for the transfer of all files to complete. This may take several minutes.<br /> #Done - your site files have been moved.<br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Request a full backup of your database from your host, or create one through their control panel if you have that option.<br /> #Once you have the full database backup (should be a .bak file), login into your WCP control panel at &quot;https://wcp.hostek.com&quot; using the same e-mail address and password as your billing control panel.<br /> #Once logged in, select 'MS SQL', and click 'Add MS SQL database'. Enter the same name as the backed up database and give it a size that is larger than the .bak file. Enter a username and password and click 'Save'.<br /> #Now that the database has been created on the new server, choose the 'MS SQL Tools' option. Select the database and user, and click on the 'myLittleBackup' button.<br /> #Click 'Restore databases'.<br /> #Select the database from the drop-down.<br /> #Click 'OK'.<br /> #Click the 'Choose File' button and select the .bak backup file from your old host and click 'Ok'.<br /> #The backup file will most likely only have one backup set so you <br /> will not have to worry about selecting one. If there are multiple, <br /> select whichever one has the most recent backup date.<br /> #Click 'Restore' and click 'OK' on the popup.<br /> <br /> NOTE: If you have any issues restoring the database due to the size or structure of the database, you may need to upload the backup file to your website and ask support to restore the database. If you do this, it is recommended that you zip the backup file before uploading it as that will make it much smaller.<br /> <br /> <br /> ==your-provider to Hostek.com Windows VPS==<br /> *We recommend setting up each domain using WCP as you move them, not all at one time. Doing so ensures there are less complications with mail delivery between two domains.<br /> <br /> [[media:Hostek.com_Migration_Checklist.xls | Download this Migration Checklist]] to keep track of your migration progress.<br /> <br /> ===Moving Domains===<br /> Familiarize yourself and your team with our [https://wcp.hostek.com Windows Control Panel]. If you have any questions please [https://support.hostek.com ask our support team].<br /> <br /> #Create the domain using the &quot;addon domain&quot; icon in the WCP.<br /> #*When initially logging into WCP the domain which was used for referencing your VPS will be listed and new domains added.<br /> #*If you selected a database server be installed locally or remotely it should be integrated with your control panel and databases can be added under each domain using the appropriate Icon.<br /> #*Note if you ordered the FREE SmarterMail edition which only includes mail for a single domain, upon adding your second domain you may encounter an error. If so contact support for upgrading your SmarterMail license or disabling the action for adding new domains to the mail server.<br /> #DNS zones are automatically created for new domains, for the name servers which are used for domains added to your VPS click on the &quot;Site Details&quot; icon within the WCP for the domain in question.<br /> #Copy files to your VPS. Use FTP directly from your VPS to transfer site files, this is extremely fast and efficient.<br /> #Test the domain. Each domain will have a &quot;Testing URL&quot; within the &quot;Site Details&quot; area of WCP, note that if the database is not moved over and or DSN not created you may encounter errors.<br /> #Prepare the DNS for moving. Before switching your DNS we suggest a shorter TTL such as 300 (5 minutes), after this change you must wait out the original TTL before the new value will take affect. For example if your original TTL was 7200 seconds (2 hours) you must wait 2 hours after submitting any change before the new TTL will be take effect.<br /> #Switch your DNS. By now your site is tested and you're ready to make the switch.<br /> #*In most cases we suggest moving the database first so data will be consistent from the old location to the new.<br /> <br /> ===SSL===<br /> <br /> *Our Windows Control Panel has provisions for creating a CSR and installing a new certificate but you cannot &quot;import&quot; an existing certificate. There are two ways to resolve &quot;moving&quot; a certificate to a Windows server easily.<br /> <br /> ====Pkey format====<br /> #Export the certificate in PKey format. Within the certificate manager, export the current certificate in PKey format, you will be asked for a &quot;passphrase&quot; assign one and remember it. <br /> #Copy the certificate to the new server.<br /> #Open IIS on your VPS, open the main server node then click on the icon &quot;Server Certificates&quot; found under &gt;&gt; IIS &gt;&gt; Server Certificates.<br /> #Click import and follow the prompts.<br /> #Edit the bindings for the specific site to assign the certificate<br /> #*Right click on the website in Sites &gt;&gt; your-website.abc select &quot;Edit Bindings&quot;.<br /> #*Select &quot;Add&quot; change the type to https, select the IP Address, select the &quot;SSL Certificate&quot; from the drop down.<br /> <br /> ====Re-key the certificate====<br /> *Using this method could render the SSL certificate expired on the old server.<br /> <br /> #Click on the &quot;Dedicated SSL&quot; icon in WCP.<br /> #Fill in the appropriate information to generate a CSR.<br /> #At your certificate provider request a &quot;rekey&quot; using the CSR provided from WCP.<br /> #After receiving the new certificate back from your provider, complete the installation in WCP.<br /> <br /> <br /> ===Databases===<br /> <br /> ====MSSQL====<br /> #Add the database and user in MSSQL using the WCP under the correct domain.<br /> #Set the database to single user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET SINGLE_USER WITH NO_WAIT&lt;/pre&gt;<br /> #Using SQL Studio Manager restore from backup selecting the file you exported from your previous server.<br /> #Set the database to multi user mode on the new server.<br /> #*&lt;pre&gt;USE database_name ALTER DATABASE [DB_NAME_HERE] SET MULTI_USER WITH NO_WAIT&lt;/pre&gt;<br /> #To fix user a created user which existed before the database was restored.<br /> #*&lt;pre&gt;USE database_name Exec sp_change_users_login 'auto_fix','USERNAME'&lt;/pre&gt;<br /> #In some cases you may continue to receive errors. Try adding double slashes for the file restore paths. Here's a scripted example:<br /> &lt;pre&gt;<br /> RESTORE DATABASE [exampledatabase] FROM DISK = N'C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Backup\exampledatabase.bak' <br /> WITH FILE = 1, MOVE N'old_database_name_Data' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.mdf', <br /> MOVE N'old_database_name_Log' TO N'c:\\Program Files\\Microsoft SQL Server\\MSSQL10_50.SQLEXPRESS\\MSSQL\\DATA\\exampledatabase.LDF', <br /> NOUNLOAD, REPLACE, STATS = 10<br /> GO<br /> &lt;/pre&gt;<br /> <br /> ===Don't forget===<br /> *Scheduled tasks, add them on the new server remove them from the old.<br /> *Change the DNS TTL back to default.<br /> <br /> <br /> === Mail===<br /> <br /> ====SmarterMail to SmarterMail====<br /> <br /> #See the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration] for preparing the MX record and SSL (if applicable). You can however skip the step for creating users / passwords on the new server since you will be moving everything at once.<br /> #Zip the contents of the {smartermail root}\domains\yourdomain.com.<br /> #FTP the files from the old server to the new, this can be done by installing a simple FTP client such as FileZilla on the VPS and connecting to the old server.<br /> #On the new VPS unzip and overwrite the contents {smartermail root}\domains\yourdomain.com. <br /> #Login to the SmarterMail Webmail interface, &quot;Reload&quot; the domain. This should cause all the users to be revealed, with their inbox, calendar and other assets intact.<br /> #Complete the &quot;Final Steps&quot; mentioned under [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration].<br /> <br /> ====Any Provider to Windows &amp; Smartermail====<br /> <br /> Easily migrate from any mail service. Move a single mailbox, or an entire domain, from mail services like:<br /> <br /> Gmail<br /> Yahoo!<br /> Hotmail / Windows Live<br /> Microsoft Exchange<br /> Or even mail servers like Merak, iMail and MailEnable<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the [https://wiki.hostek.com/index.php?title=Changing_Hosting_Providers#Keys_for_simple_POP.2FSMTP_Mail_Migration Keys for Simple Mail Migration]. Then follow the steps provided by SmarterMail.<br /> <br /> http://portal.smartertools.com/KB/a1937/import-mailbox-data-to-smartermail-from-third-party.aspx<br /> <br /> ====Why move one domain at a time?====<br /> If you setup domain X, Y, and Z via WCP, then migrate X from your old server to Hostek. If a user on X tries to email someone on domain Y or Z they'll get a kickback saying &quot;No such user.&quot; This is because you haven't migrated the data over into these other accounts yet. The server will try to send the message locally before it goes &quot;outside&quot; to resolve it's IP address. Setting up new domains &quot;as you go&quot;, will avoid this possibility.<br /> <br /> If mail is not involved in the migration, then you may not need to worry about this issue.<br /> <br /> <br /> ==your-provider to VPS Mail Migration General Information==<br /> There are various ways to migrate mail from an existing provider. In cases where POP is the method for retrieving mail then simply switching providers in a thoughtful preplanned manner is sufficient.<br /> <br /> <br /> ===Keys for simple POP/SMTP Mail Migration===<br /> <br /> ====Preparation Steps for Mail Migration====<br /> #Create domain on the new server.<br /> #Setup users &amp; passwords in advance on the new server.<br /> #Take note of the specific DNS details and modify the TTL. <br /> #*Note the MX record.<br /> #*Set the TTL for the MX record to 600 (10 minutes).<br /> #*If the MX is set to &quot;something.yourdomain.com&quot;, then also change the TTL for the A record &quot;something.yourdomain.com&quot; to 600 (10 minutes).<br /> #Does your mailserver use SSL? Note, if the SSL mail encryption works for &quot;mail.yourisp.com&quot; and you're moving to a VPS then you will likely have to also purchase and have the certificate installed and insure the exact same type of SSL support works before proceeding.<br /> <br /> ====Final Steps to complete the Mail Migration====<br /> #Plan and prepare users with what they should expect. <br /> #Be sure your mail server is listening on the IP Address you will point the A record to<br /> #We suggest to create or modify the A record &quot;something.yourdomain.com&quot; if it already exists, when you are ready to make the switch change that A record &quot;something.yourdomain.com&quot; to point at your VPS.<br /> #When finished change the TTL for the MX record and applicable A record back to it's default (Usually 14400).<br /> <br /> *You can use the standard ports for POP/SMTP or IMAP with or without SSL. <br /> *Alternate Ports for SMTP (26) is pre-configured in our firewall and will just need configured in either SmarterMail or Cpanel.<br /> <br /> <br /> ===your-provider Mail Migration any IMAP Mail Server===<br /> <br /> '''This can easily apply to migrating from any mail service to Linux with Cpanel.'''<br /> <br /> We suggest following the &quot;Preparation Steps&quot; under the Keys for Simple Mail Migration above. It also may be possible to find an application to migrate IMAP mail including calendars &amp; contacts. We suggest checking into &quot;IMAPSync&quot;. <br /> <br /> <br /> [[Category:Windows-VPS]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Client_Control_Panel&diff=1095 2013-01-14T20:24:26Z

<p>Nathanv: </p> <hr /> <div>__FORCETOC__<br /> <br /> ==How To Edit/Change My Contact Details==<br /> #To login, visit http://cp.hostek.com<br /> #Username use your Email Address: <br /> #Password use the one provided to you in the welcome e-mail<br /> #Click the &quot;'''Update Your Details'''&quot; tab in the Top upper middle left of the screen.<br /> #You will see a screen where you can edit all your information.<br /> #Once your done editing click the &quot;'''Save Changes'''&quot; button at the bottom of the screen<br /> <br /> ==How to Add a New Contact or additional contacts==<br /> #To login, visit http://cp.hostek.com<br /> #Click the &quot;'''Update Your Details'''&quot; tab in the Top upper middle left of the screen., then '''Contacts/Sub-Account's'''.<br /> #Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.<br /> #Fill in the information needed. <br /> #You can select the e-mail preferences that you want them to be able to receive under the &quot;'''Email Preferences'''&quot; section at the bottom.<br /> #Once you are done click on the &quot;'''Save Changes'''&quot; icon at the bottom of the screen.<br /> *To remove a '''Contact/Sub-Account''' follow the steps 1-2.<br /> #Select a contact in '''Choose Contact'''.<br /> #Click on '''Delete Contact''' at the bottom of the page.<br /> <br /> ==How to add or edit your credit card information==<br /> #To login, visit http://cp.hostek.com<br /> #Username use your Email Address: <br /> #Password use the one provided to you in the welcome e-mail<br /> #Click the &quot;'''Update Your Details'''&quot; tab in the Top upper middle left of the screen., then click the &quot;'''Change Credit Card Details'''&quot; on the middle screen menu bar.<br /> #Put the requested information carefully. Please double check your CC number when imputing it.<br /> #Once you are done click on the &quot;'''Save Changes'''&quot; icon at the bottom of the screen.<br /> <br /> ==How to reset or change your password==<br /> *To change your password<br /> #To login, visit http://cp.hostek.com<br /> #Username use your Email Address: <br /> #Password use the one provided to you in the welcome e-mail<br /> #Click the &quot;'''Update Your Details'''&quot; tab in the Top upper middle left of the screen., then click the &quot;'''Change Password'''&quot; on the middle screen menu bar.<br /> #Put the Existing Password, New Password and then confirm the new password.<br /> #Once you are done click on the &quot;'''Save Changes'''&quot; icon at the bottom of the screen.<br /> *To reset your password<br /> #To login, visit http://cp.hostek.com<br /> #Click on the &quot;'''Request a Password Reset'''&quot; to the bottom.<br /> #Enter the &quot;'''Email Address'''&quot; that we have on file.<br /> #If you have a security question setup then you will need to provide that answer as well. Hit the &quot;'''Submit'''&quot; icon.<br /> #Now the it should say &quot;Validation Email Sent&quot;<br /> #Once you receive the e-mail please click on the url where it says &quot;To reset your password, please visit the url below:&quot;<br /> <br /> ==How to change the &quot;Security Question&quot;==<br /> #To login, visit http://cp.hostek.com<br /> #Username use your Email Address: <br /> #Password use the one provided to you in the welcome e-mail<br /> #Click the &quot;'''Update Your Details'''&quot; tab in the Top upper middle left of the screen. then click the &quot;'''Change Security Question'''&quot; on the middle screen menu bar.<br /> #Please choose a security question<br /> #Please enter an answer, Please confirm your answer.<br /> #Once you are done click on the &quot;'''Save Changes'''&quot; icon at the bottom of the screen.<br /> <br /> ==How to Pay an invoice for Paypal and Credit card payments==<br /> #To login, visit http://cp.hostek.com<br /> #Username use your Email Address: <br /> #Password use the one provided to you in the welcome e-mail<br /> #Click the &quot;'''My Invoices'''&quot; tab in the Top middle of the screen.<br /> #You will see a list of all your invoices on your account tracked by a invoice #<br /> #Now find the invoice that you are needing to pay.<br /> #Click on the &quot;'''View Invoice'''&quot; tab.<br /> #Once you are in verify the payment method is set to the correct method.<br /> #Now click on the &quot;'''Pay Now'''&quot; icon.<br /> #If you are paying by paypal your paypal login screen should pop up. <br /> #If paying by CC you can &quot;'''Use Existing Card'''&quot; or &quot;'''Enter New Card Information Below'''&quot;<br /> #Make sure your information is set correctly.<br /> #Now click on the &quot;'''Click to Continue'''&quot; icon.<br /> #Proceed with the payment.<br /> <br /> ==How to Manage My registered Domains in my account==<br /> #To login, visit http://cp.hostek.com<br /> #Username use your Email Address: <br /> #Password use the one provided to you in the welcome e-mail<br /> #Click the &quot;'''My Domains'''&quot; tab in the Top middle of the screen.<br /> #On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).<br /> #To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.<br /> #Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.<br /> #If a domain is disabled from auto renew &quot;WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed.&quot; <br /> #To renew a domain right now click on the &quot;'''Renew Domain'''&quot; Tab to the bottom of the screen.<br /> #Select the domain you are wanting to renew and then click on the &quot;'''Order now tab'''&quot;<br /> #To modify the whois information for a domain names contact please click on the &quot; '''Contact Information'''&quot; Tab.<br /> #Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.<br /> #To get the EPP code click on the &quot;'''Get EPP Code'''&quot; Tab.<br /> #To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the &quot;'''Save Changes'''&quot; tab right under that.<br /> <br /> ==Client Control Panel - Video Tutorials==<br /> <br /> [http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]<br /> <br /> [http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]<br /> <br /> [[Category:Getting Started]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Reseller_Management&diff=1046 2012-12-18T19:10:10Z

<p>Nathanv: /* Customer Accounts */</p> <hr /> <div>=='''Windows Reseller Management'''==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Here you can &quot;Add Customer&quot; &quot;Add Domain&quot; &quot;Arrange Domains&quot; and &quot;Manage Domain&quot;<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_Manage_account.html<br /> ==Customer Accounts==<br /> #To add a customer account please follow.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: https://wcp.hostek.com/Reseller<br /> #Username: &quot;client email&quot;<br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the icon that says '''Reseller Manager'''<br /> #Click on the &quot;'''Add Customer'''&quot; Icon.<br /> #You will fill out the following information.<br /> *Customer Name<br /> *Customer Email<br /> *Customer User name<br /> *Customer password<br /> **If you want to edit the permissions on the account then check the &quot;Limit Permissions&quot; box.<br /> *Click '''save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_customer.html<br /> <br /> ==Adding Domains==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;''Reseller Manager''&quot;<br /> #Now click on the Icon that says &quot;'''Add Domain'''&quot;<br /> #Fill out the information<br /> *Domain name (Note DO not add www before the domain name)<br /> *IMPORTANT under the &quot;'''Customer'''&quot; tab that will put this under the customer account that you created or that you want it to be under.<br /> *To put it under a customer account that you created select that particular one in the drop down.<br /> *To put it under your main reseller account select your reseller account customer name in the drop down<br /> *User name<br /> *Password<br /> *Server Type: (Linux, ColdFusion, Windows, ColdFusion on Linux or Railo)<br /> *Click '''Save'''<br /> *After creating a customer, that customer can login and manage all domains under their account using the following details:<br /> *URL: http://wcp.ezhostingserver.com/ OR your custom URL that has been configured in the Reseller Settings.<br /> *Username: ** as specified when creating the account **<br /> *Password: ** as specified when creating the account **<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_add_domain_under_customer.html<br /> <br /> ==Arrange Accounts==<br /> #Once you login to your control panel and the main screen comes up.<br /> #Click on the icon that says &quot;'''Reseller Manager'''&quot;<br /> #Now click on the Icon that says &quot;'''Arrange Domains'''&quot;<br /> #Select the domain name you are wanting to move to another customer account and drag and drop it under the customer account that you want.<br /> #Click '''Save'''<br /> *Video tutorial below http://hostek.com/tutorials/WCP_Reseller_How_to_arrange_account.html<br /> ==Cancel Domains==<br /> #Login to https://wcp.hostek.com<br /> #Once logged in, click on the &quot;'''Reseller Manager'''&quot; icon.<br /> #Click &quot;'''List Domains'''&quot; then click on the '''trash-can icon''' next to the domain you want to remove. <br /> #This will automate the billing, etc., so that if you complete the cancellation before the next billing cycle invoice generates, the cancelled domain(s) should not be included in the calculation or on the Reseller Invoice Detail email listing of domains for that billing cycle.<br /> <br /> =='''Linux Reseller Management'''==<br /> To manage within your account, login to your WHM with the steps below:<br /> #Login at: http://your-reseller-domain.com/whm<br /> #Login credentials are in the '''Account Information Email''' sent when account was first set up.<br /> #Here you can manage your '''domain(s)''', '''Email(s)''', '''Account(s)''', '''DNS''', '''Packages''', ETC.<br /> <br /> ==Account Information==<br /> To view your current Account(s)<br /> #Within your reseller/WHM, simply enter '''List Accounts''' in the '''Find''' search section.<br /> #Click on '''List Accounts''', which will bring up the current account(s) you have..<br /> #Click on the cPanel Icon if you would like to manage within a specific account.<br /> You may also view the following in the same location under '''Account Information'''.<br /> *'''Parked Domains'''<br /> *'''Sub-domains'''<br /> *'''Suspended Accounts'''<br /> <br /> ==Adding New Account(s) to your Reseller==<br /> #Search in the '''Find''' search tool, '''Create a New Account'''.<br /> #Click on '''Create a New Account''', under the section '''Account Functions'''.<br /> #Enter in the information to the following sections below correctly.<br /> *'''Domain'''<br /> *'''Username'''<br /> *'''Password'''<br /> *'''Re-type Password'''<br /> *'''Email'''<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:Railo]]<br /> [[Category:Coldfusion]]<br /> [[Category:Resellers]]</div>

Nathanv https://wiki.hostek.com/index.php?title=ContentBox&diff=1043 2012-12-17T22:13:00Z

<p>Nathanv: /* Administrator */</p> <hr /> <div>This page contains instructions and links for configuring and using the ContentBox CMS.<br /> <br /> All ContentBox CMS hosting accounts will have the files and database automatically added to new sites. The ContentBox Installation Page section below has details on completing the initial setup screen.<br /> <br /> ==CFML versions supported==<br /> NOTE: When the ContentBox hosting plan is selected, the appropriate version is selected and the application is auto installed, etc. <br /> <br /> For those trying to get ContentBox working manually, the CFML versions supported are:<br /> *ColdFusion 9.01<br /> *ColdFusion 10 (but the upload feature will not work due to CF10 bug with J2EE sessions)<br /> *Railo 4.0.X and above<br /> <br /> ==ContentBox Installation==<br /> <br /> Instructions for completing the initial setup page for a new ContentBox CMS site.<br /> <br /> <br /> ===Administrator===<br /> <br /> '''NOTE: Additional administrators can be added after installation.'''<br /> <br /> * First Name <br /> * Last Name <br /> * Email <br /> * Username - <br /> * Password - <br /> *It is recommended to use a '''strong password''', which should be remembered or kept in a secure place.<br /> <br /> ===Site Information===<br /> <br /> * Populate Site With Sample Data - Adds a sample page, sample post, and sample comments to the site. '''This is usually best for first time users.'''<br /> * Site Name - Description provided on installation page.<br /> * Administrator Email - Description provided on installation page.<br /> * Outgoing Email - Description provided on installation page.<br /> * Site Tag Line - Description provided on installation page.<br /> * Site Description - Description provided on installation page.<br /> * Site Keywords - Description provided on installation page.<br /> <br /> <br /> ===Mail Server===<br /> <br /> '''NOTE: All these settings should be left as-is. The ColdFusion installation will already have these mail settings configured correctly.<br /> <br /> * Mail Server<br /> * Mail Server Username - '''Leave Blank'''<br /> * Mail Server Password - '''Leave Blank'''<br /> * Mail SMTP Port - '''Leave Blank'''<br /> * Use TLS - '''No'''<br /> * Use SSL - '''No'''<br /> <br /> <br /> ===Site URL Rewrites===<br /> <br /> * Enable Full URL Rewrites - Choose '''Yes''' and select '''iis7'''.<br /> <br /> <br /> ===Start Installation!===<br /> <br /> * Click the '''Start Installation!''' button to complete the installation.<br /> <br /> ==Additional Details about ContentBox==<br /> <br /> Official Site[http://www.dullesexpresslimo.com<br /> <br /> [[Category:ColdFusion]]<br /> [[Category:ColdFusion-VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=ContentBox&diff=1040 2012-12-17T21:27:01Z

<p>Nathanv: /* Administrator */</p> <hr /> <div>This page contains instructions and links for configuring and using the ContentBox CMS.<br /> <br /> All ContentBox CMS hosting accounts will have the files and database automatically added to new sites. The ContentBox Installation Page section below has details on completing the initial setup screen.<br /> <br /> ==CFML versions supported==<br /> NOTE: When the ContentBox hosting plan is selected, the appropriate version is selected and the application is auto installed, etc. <br /> <br /> For those trying to get ContentBox working manually, the CFML versions supported are:<br /> *ColdFusion 9.01<br /> *ColdFusion 10 (but the upload feature will not work due to CF10 bug with J2EE sessions)<br /> *Railo 4.0.X and above<br /> <br /> ==ContentBox Installation==<br /> <br /> Instructions for completing the initial setup page for a new ContentBox CMS site.<br /> <br /> <br /> ===Administrator===<br /> <br /> '''NOTE: Additional administrators can be added after installation.'''<br /> <br /> * First Name <br /> * Last Name <br /> * Email <br /> * Username - <br /> * Password - . It is recommended to use a '''strong password''', which should be remembered or kept in a secure place.<br /> <br /> ===Site Information===<br /> <br /> * Populate Site With Sample Data - Adds a sample page, sample post, and sample comments to the site. '''This is usually best for first time users.'''<br /> * Site Name - Description provided on installation page.<br /> * Administrator Email - Description provided on installation page.<br /> * Outgoing Email - Description provided on installation page.<br /> * Site Tag Line - Description provided on installation page.<br /> * Site Description - Description provided on installation page.<br /> * Site Keywords - Description provided on installation page.<br /> <br /> <br /> ===Mail Server===<br /> <br /> '''NOTE: All these settings should be left as-is. The ColdFusion installation will already have these mail settings configured correctly.<br /> <br /> * Mail Server<br /> * Mail Server Username - '''Leave Blank'''<br /> * Mail Server Password - '''Leave Blank'''<br /> * Mail SMTP Port - '''Leave Blank'''<br /> * Use TLS - '''No'''<br /> * Use SSL - '''No'''<br /> <br /> <br /> ===Site URL Rewrites===<br /> <br /> * Enable Full URL Rewrites - Choose '''Yes''' and select '''iis7'''.<br /> <br /> <br /> ===Start Installation!===<br /> <br /> * Click the '''Start Installation!''' button to complete the installation.<br /> <br /> ==Additional Details about ContentBox==<br /> <br /> Official Site[http://www.ortussolutions.com/products/contentbox]<br /> <br /> [[Category:ColdFusion]]<br /> [[Category:ColdFusion-VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=ContentBox&diff=1039 2012-12-17T21:26:43Z

<p>Nathanv: /* Administrator */</p> <hr /> <div>This page contains instructions and links for configuring and using the ContentBox CMS.<br /> <br /> All ContentBox CMS hosting accounts will have the files and database automatically added to new sites. The ContentBox Installation Page section below has details on completing the initial setup screen.<br /> <br /> ==CFML versions supported==<br /> NOTE: When the ContentBox hosting plan is selected, the appropriate version is selected and the application is auto installed, etc. <br /> <br /> For those trying to get ContentBox working manually, the CFML versions supported are:<br /> *ColdFusion 9.01<br /> *ColdFusion 10 (but the upload feature will not work due to CF10 bug with J2EE sessions)<br /> *Railo 4.0.X and above<br /> <br /> ==ContentBox Installation==<br /> <br /> Instructions for completing the initial setup page for a new ContentBox CMS site.<br /> <br /> <br /> ===Administrator===<br /> <br /> '''NOTE: Additional administrators can be added after installation.'''<br /> <br /> * First Name <br /> * Last Name <br /> * Email <br /> * Username - <br /> * Password - . It is recommended to use a '''strong password''', which should be remembered or kept in a secure place.<br /> *<br /> <br /> ===Site Information===<br /> <br /> * Populate Site With Sample Data - Adds a sample page, sample post, and sample comments to the site. '''This is usually best for first time users.'''<br /> * Site Name - Description provided on installation page.<br /> * Administrator Email - Description provided on installation page.<br /> * Outgoing Email - Description provided on installation page.<br /> * Site Tag Line - Description provided on installation page.<br /> * Site Description - Description provided on installation page.<br /> * Site Keywords - Description provided on installation page.<br /> <br /> <br /> ===Mail Server===<br /> <br /> '''NOTE: All these settings should be left as-is. The ColdFusion installation will already have these mail settings configured correctly.<br /> <br /> * Mail Server<br /> * Mail Server Username - '''Leave Blank'''<br /> * Mail Server Password - '''Leave Blank'''<br /> * Mail SMTP Port - '''Leave Blank'''<br /> * Use TLS - '''No'''<br /> * Use SSL - '''No'''<br /> <br /> <br /> ===Site URL Rewrites===<br /> <br /> * Enable Full URL Rewrites - Choose '''Yes''' and select '''iis7'''.<br /> <br /> <br /> ===Start Installation!===<br /> <br /> * Click the '''Start Installation!''' button to complete the installation.<br /> <br /> ==Additional Details about ContentBox==<br /> <br /> Official Site[http://www.ortussolutions.com/products/contentbox]<br /> <br /> [[Category:ColdFusion]]<br /> [[Category:ColdFusion-VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Alias_(Mirror)&diff=999 2012-12-03T17:28:20Z

<p>Nathanv: Created page with &quot;__FORCETOC__ ==Domain Alias== *Can multiple domains point to the same HTML files? *Yes, in cases like domain_name.com, domain_name.net, domain_name.org for example. This woul...&quot;</p> <hr /> <div>__FORCETOC__<br /> ==Domain Alias==<br /> *Can multiple domains point to the same HTML files? <br /> *Yes, in cases like domain_name.com, domain_name.net, domain_name.org for example. This would be a domain Alias. This will allow you to point 2 domains to the same website. How to create a Domain<br /> ==To add a Domain Alias to your Windows or ColdFusion on Windows or Railo on Windows account see below==<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> #To create a domain alias you will click on the ''Domain Aliases icon''<br /> #Click '''Add Domain Alias''' button<br /> #Enter your Alias Name<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> *You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.<br /> ==To add a Domain Alias to your Linux account please see below==<br /> #Login to your cPanel with your username and password<br /> #Once logged in scroll down to the &quot;Domains&quot;<br /> #click on the Parked Domain option<br /> #Put the name of the domain that you are wanting to add in the field<br /> #Click &quot;Add Domain&quot;<br /> *You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> [[Category:Control-Panels]]<br /> [[Category:Linux]]</div>

Nathanv https://wiki.hostek.com/index.php?title=WCP_(Windows_based_Control_Panel)&diff=920 2012-11-26T23:09:42Z

<p>Nathanv: /* SVR Record Fields */</p> <hr /> <div>==How To Login To My WCP Control Panel==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> *You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php<br /> #Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'<br /> #Now click the '''Login to Control Panel''' Icon'''<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Custom URL for the WCP Control Panel==<br /> The WCP can als be accessed by wcp.your_domain.com<br /> <br /> Setup wcp.your_domain.com as an A record for &quot;184.175.108.65&quot; or as a CName record for &quot;wcp.ezhostingserver.com&quot;.<br /> <br /> ===WCP White label Settings===<br /> Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be avaialble when using the specific domain they configured in the reseller setttings. The reseller settings will be available using ANY url, and as mentioned within these settings the reseller &quot;URL&quot; can be setup and other whitelabel options making WCP the ultimate Windows Control Panel<br /> <br /> [[Category: Windows VPS]]<br /> [[Category:Resellers]]<br /> <br /> ==Adding Additional Control Panel Logins==<br /> *This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.<br /> #Put the &quot;Username, Password and if you want them to have Limited Permission.<br /> #If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.<br /> #Once you are done click the '''Save''' icon at the bottom of the screen.<br /> #Once it has bee added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==How To Add Additional Domains to Windows Unlimited Account==<br /> <br /> *This will allow you to add additional domains under your Windows Unlimited account.<br /> #Login to your WCP control panel. If you have more then one domian under your account you will need to go to the upper right of the screen and select the domain needed in the drop down that says &quot;Domains&quot;.<br /> #Once you have selected the domain that you need to the middle right under the &quot;Domains&quot; section click on the &quot;Addon Domains&quot; icon.<br /> #Click &quot;Add Domain&quot; and enter the following information.<br /> #*Domain Name<br /> #*Username<br /> #*Password<br /> #Click &quot;Save&quot;<br /> #Now that you have added the domain you will be able to select the domain to manage it from your domains list in your account manager. <br /> [[Category:Windows]]<br /> <br /> ==FTP Accounts==<br /> *Adding or editing FTP accounts.<br /> #click on the '''FTP Accounts''' tab.<br /> #To edit one click on the little '''Pencil Icon''' to the left, to add one click on the '''Add FTP User''' tab.<br /> #If you are adding one you will set the Username:, Password: and folder then click the #Click on the '''Save''' Icon.<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==File Manager== <br /> *Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.<br /> #Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.<br /> #To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.<br /> #Click the '''Continue Icon''' to add this.<br /> #To add/edit files in the WWWroot click on the '''wwwroot file'''.<br /> #once you are in you can add, edit or delete by right clicking and clicking on the options given.<br /> [[Category:ColdFusion]]<br /> [[Category:Windows]]<br /> <br /> ==IIS Settings==<br /> *Setting up error pages, default pages, advanced settings, etc.<br /> ===Custom Error pages===<br /> #Click on '''IIS Settings''' in your WCP<br /> #Click the edit button next to the error page you want to change<br /> #Uncheck the '''Use System Default''' checkbox <br /> #Enter the path to your custom error page <br /> #Click '''Save'''<br /> ===Mime Types===<br /> #Click on '''IIS Settings''' in your WCP<br /> #Scroll to the bottom of the window and click '''Add Mime Type'''<br /> #Enter the extension for the Mime Type<br /> #Enter the Mime Type information<br /> #Click '''Save'''<br /> *An example Mime Type is below:<br /> &lt;pre&gt;<br /> Extension: .mp3<br /> Mime Type: audio/mpeg<br /> &lt;/pre&gt;<br /> <br /> More information here: https://wiki.hostek.com/Mime_types<br /> <br /> ===Default Docs===<br /> *Select a default document and drag it to the top position to set it as top priority<br /> *Click '''Add''' to add a default doc<br /> *Click the red '''X''' to delete a default doc<br /> *Click a default doc and change the name<br /> *For example: change '''&quot;index.htm&quot;''' to '''&quot;index.asp&quot;'''<br /> <br /> ===Advanced===<br /> ====Recycle Application Pool====<br /> If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP. Just navigate to the Advanced tab of WCP's '''IIS Settings''' section then click the '''Recycle''' button.<br /> <br /> [[Category:ColdFusion]]<br /> [[Category:Windows]]<br /> <br /> ==DNS Editor==<br /> <br /> ===Create a new DNS record===<br /> #Click '''Add DNS''' Record button<br /> #Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)<br /> #Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)<br /> #Enter Data Type<br /> #Generally leave the TTL (Time To Live) as the default 86400<br /> #Click on the '''Save''' Icon.<br /> <br /> ===Update DNS records===<br /> #To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.<br /> #You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.<br /> #Once updated Click on the '''Save''' Icon.<br /> <br /> ===SVR Record Fields===<br /> <br /> &lt;pre&gt;<br /> Name: _service._protocol<br /> Type: SRV<br /> Data: priority weight port address<br /> TTL: 86400<br /> &lt;/pre&gt;<br /> <br /> Example:<br /> &lt;pre&gt;<br /> Name: _sip._udp<br /> Type: SRV<br /> Data: 10 5 4030 sip.mydomain.com<br /> TTL: 86400<br /> &lt;/pre&gt;<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Sub Domains==<br /> *A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.<br /> *You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.<br /> #Click on the '''Sub Domains icon'''<br /> #Click &quot;'''Add'''&quot; sub Domain button <br /> #Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.<br /> #If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> #This will create the sub domain record within your domains DNS zone, <br /> *If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.<br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Domain Alias==<br /> *This will allow you to point 2 domains to the same website. How to create a Domain<br /> #To create a domain alias you will click on the ''Domain Aliases icon''<br /> #Click '''Add Domain Alias''' button<br /> #Enter your Alias Name<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> *You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.<br /> <br /> ==Email==<br /> *Below is information on how to manage your email account within the WCP.<br /> <br /> ==Email Users==<br /> *Allows you to create Email users as well as log directly into users Webmail account<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Users''' icon<br /> #Click '''Add Email User''' button<br /> #Enter email user name (Example: if you need the email address &quot;admin@domain.com&quot; enter the user &quot;admin&quot;)<br /> #Enter password for Email user (**See note below regarding password requirements)<br /> #Enter Display name (Usually set to the name of the person using the specific email account)<br /> #Choose if you would like this user to have administrator rights<br /> #Choose mail box size limit for this specific user<br /> #Click on the '''Save'''<br /> #'''NOTE Password requirements''' <br /> *Minimum Length 6 Characters<br /> *Must include Uppercase<br /> *Must include Lowercase<br /> *Must include Number<br /> *Must include Special character<br /> *Password cannot match username<br /> <br /> ==Edit existing Email user==<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Users''' icon<br /> #Click '''pencil icon''' next to user to update<br /> #Update information<br /> #Click '''Save'''<br /> <br /> ==Web mail==<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Login button''' next to user you would like access the mail for<br /> *Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server<br /> #Click '''Web Mail icon'''<br /> #If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.<br /> #If you domain has not yet propagated to our mail server click the &quot;Pr-Propagation Web Mail&quot; link to access the SmarterMail webmail log in screen.<br /> <br /> ==Mail Forwarding==<br /> #Once you are logged into your WCP account, under the Email Section<br /> *Allows you to set up an email alias.<br /> #Click on the '''Forwarding button'''<br /> #Enter Alias name<br /> #Enter address for email to this Alias to be forwarded to<br /> #Click on the '''Save Icon'''<br /> <br /> ==MySQL database==<br /> *MySQL Allow you to create a MySQL database under your domain<br /> #Click on '''MySQL icon'''<br /> #To add new database click '''Add MySQL Database'''<br /> #Enter Database Name<br /> #Enter Username<br /> #Enter Password<br /> #(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)<br /> #Click '''Save'''<br /> <br /> *To create new user for existing database<br /> #Click '''MySQL icon'''<br /> #Click '''Add new user button'''<br /> #Enter Username<br /> #Enter Password<br /> #Place check mark in check box for each database you would like this user to have access to.<br /> #To update the password on existing database user.<br /> #Click '''MySQL icon'''<br /> #Click '''pencil icon next to Username'''<br /> #enter new password<br /> #Click on the '''Save Icon'''.<br /> <br /> *To update the password on existing database user.<br /> #Click '''MySQL icon'''<br /> #Click pencil '''icon next to Username'''<br /> #Enter new password<br /> #Click on the '''Save''' Icon.<br /> <br /> ==PhpMyAdmin==<br /> *Allows you to log directly into your MySQL database to manage.<br /> #Click on '''PhpMyAdmin link'''<br /> #If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.<br /> #Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.<br /> <br /> ==MSSQL==<br /> *Allows you to create MSSQL databases and users.<br /> #Click '''MSSQL icon'''<br /> #To add a new database click '''Add MSSQL''' database<br /> #Enter Database Name<br /> #Choose database size<br /> #Enter or Choose existing Username<br /> #Enter Password<br /> #Choose '''Default Collation''' (Usually left as default)<br /> #Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days)<br /> #Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.<br /> #Enter ColdFusion DSN name.<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit an existing MSSQL database<br /> #Click '''MSSQL icon'''<br /> #Click '''Pencil icon''' next to database name to edit<br /> #Edit field necessary<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit password for existing MSSQL user<br /> #Click '''MSSQL icon'''<br /> #Click '''Pencil next''' to user to edit<br /> #Update password<br /> #Click on the '''Save''' Icon.<br /> <br /> *To add new MSSQL user<br /> #Click '''MSSQL icon'''<br /> #Click '''Add MSSQL''' User button<br /> #Enter username<br /> #Enter password<br /> #Place checkmark next to each database this users needs access to<br /> #Click on the '''Save''' Icon.<br /> <br /> ==MSSQL Tools==<br /> *Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.<br /> #Click '''MSSQL Tools''' icon<br /> #Select database to Manage/Backup/Restore<br /> #Select User with access to database needed<br /> #Choose myLittleAdmin button to manage your MSSQL database<br /> #Choose myLittleBackup button to backup/restore your database<br /> <br /> ==DataSources(DSN's)==<br /> *Allows to create a DSN for an existing database for your domain.<br /> #To create a MySQL or MSSQL DataSource<br /> #Click '''DataSources''' (DSN's) icon<br /> #Choose MySQL or MSSQL from drop down depending on the database this is connecting to<br /> #Click '''Add DSN'''<br /> #Choose DSN type Access/MySQL/MSSQL<br /> #Enter DSN name<br /> #Enter Database name DSN will be connecting to<br /> #Enter Server (Can by found by viewing database DSN is for)<br /> #Enter Username for database DSN is connecting to<br /> #Enter Password for database DSN is connecting to<br /> #Choose if it is a ColdFusion DSN<br /> #Choose if you need Unicode Support<br /> #Click on the '''Save''' Icon.<br /> <br /> *To create an Access DataSource<br /> #Click '''DataSources''' (DSN's) icon<br /> #Choose '''Access''' from drop down menu<br /> #Enter DSN Name<br /> #Click on Folder icon to choose correct directory Access Database is located in<br /> #Enter Username (If one is set for your Access Database, if not this can be left blank)<br /> #Enter Password (If one is protecting your Database, if not this can be left blank)<br /> #Choose if it needs to be a ColdFusion DSN<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit existing DSN<br /> #Click '''DataSources''' (DSN's) icon<br /> #Click pencil next to DSN to edit<br /> #Update information<br /> #Click on the '''Save''' Icon.<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:Railo-VPS]]<br /> [[Category:Windows-VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=WCP_(Windows_based_Control_Panel)&diff=919 2012-11-26T23:09:01Z

<p>Nathanv: /* Sub Domains */</p> <hr /> <div>==How To Login To My WCP Control Panel==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> *You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php<br /> #Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'<br /> #Now click the '''Login to Control Panel''' Icon'''<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Custom URL for the WCP Control Panel==<br /> The WCP can als be accessed by wcp.your_domain.com<br /> <br /> Setup wcp.your_domain.com as an A record for &quot;184.175.108.65&quot; or as a CName record for &quot;wcp.ezhostingserver.com&quot;.<br /> <br /> ===WCP White label Settings===<br /> Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be avaialble when using the specific domain they configured in the reseller setttings. The reseller settings will be available using ANY url, and as mentioned within these settings the reseller &quot;URL&quot; can be setup and other whitelabel options making WCP the ultimate Windows Control Panel<br /> <br /> [[Category: Windows VPS]]<br /> [[Category:Resellers]]<br /> <br /> ==Adding Additional Control Panel Logins==<br /> *This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.<br /> #Put the &quot;Username, Password and if you want them to have Limited Permission.<br /> #If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.<br /> #Once you are done click the '''Save''' icon at the bottom of the screen.<br /> #Once it has bee added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==How To Add Additional Domains to Windows Unlimited Account==<br /> <br /> *This will allow you to add additional domains under your Windows Unlimited account.<br /> #Login to your WCP control panel. If you have more then one domian under your account you will need to go to the upper right of the screen and select the domain needed in the drop down that says &quot;Domains&quot;.<br /> #Once you have selected the domain that you need to the middle right under the &quot;Domains&quot; section click on the &quot;Addon Domains&quot; icon.<br /> #Click &quot;Add Domain&quot; and enter the following information.<br /> #*Domain Name<br /> #*Username<br /> #*Password<br /> #Click &quot;Save&quot;<br /> #Now that you have added the domain you will be able to select the domain to manage it from your domains list in your account manager. <br /> [[Category:Windows]]<br /> <br /> ==FTP Accounts==<br /> *Adding or editing FTP accounts.<br /> #click on the '''FTP Accounts''' tab.<br /> #To edit one click on the little '''Pencil Icon''' to the left, to add one click on the '''Add FTP User''' tab.<br /> #If you are adding one you will set the Username:, Password: and folder then click the #Click on the '''Save''' Icon.<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==File Manager== <br /> *Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.<br /> #Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.<br /> #To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.<br /> #Click the '''Continue Icon''' to add this.<br /> #To add/edit files in the WWWroot click on the '''wwwroot file'''.<br /> #once you are in you can add, edit or delete by right clicking and clicking on the options given.<br /> [[Category:ColdFusion]]<br /> [[Category:Windows]]<br /> <br /> ==IIS Settings==<br /> *Setting up error pages, default pages, advanced settings, etc.<br /> ===Custom Error pages===<br /> #Click on '''IIS Settings''' in your WCP<br /> #Click the edit button next to the error page you want to change<br /> #Uncheck the '''Use System Default''' checkbox <br /> #Enter the path to your custom error page <br /> #Click '''Save'''<br /> ===Mime Types===<br /> #Click on '''IIS Settings''' in your WCP<br /> #Scroll to the bottom of the window and click '''Add Mime Type'''<br /> #Enter the extension for the Mime Type<br /> #Enter the Mime Type information<br /> #Click '''Save'''<br /> *An example Mime Type is below:<br /> &lt;pre&gt;<br /> Extension: .mp3<br /> Mime Type: audio/mpeg<br /> &lt;/pre&gt;<br /> <br /> More information here: https://wiki.hostek.com/Mime_types<br /> <br /> ===Default Docs===<br /> *Select a default document and drag it to the top position to set it as top priority<br /> *Click '''Add''' to add a default doc<br /> *Click the red '''X''' to delete a default doc<br /> *Click a default doc and change the name<br /> *For example: change '''&quot;index.htm&quot;''' to '''&quot;index.asp&quot;'''<br /> <br /> ===Advanced===<br /> ====Recycle Application Pool====<br /> If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP. Just navigate to the Advanced tab of WCP's '''IIS Settings''' section then click the '''Recycle''' button.<br /> <br /> [[Category:ColdFusion]]<br /> [[Category:Windows]]<br /> <br /> ==DNS Editor==<br /> <br /> ===Create a new DNS record===<br /> #Click '''Add DNS''' Record button<br /> #Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)<br /> #Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)<br /> #Enter Data Type<br /> #Generally leave the TTL (Time To Live) as the default 86400<br /> #Click on the '''Save''' Icon.<br /> <br /> ===Update DNS records===<br /> #To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.<br /> #You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.<br /> #Once updated Click on the '''Save''' Icon.<br /> <br /> ===SVR Record Fields===<br /> <br /> &lt;pre&gt;<br /> Name: _service._protocol<br /> Type: SRV<br /> Data: priority weight port address<br /> TTL: 86400<br /> &lt;/pre&gt;<br /> <br /> Example:<br /> &lt;pre&gt;<br /> Name: _sip._udp<br /> Type: SRV<br /> Data: 10 5 4030 sip.mydomain.com<br /> TTL: 86400<br /> &lt;/pre&gt;<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Sub Domains<br /> *A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.<br /> *You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.<br /> #Click on the '''Sub Domains icon'''<br /> #Click &quot;'''Add'''&quot; sub Domain button <br /> #Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.<br /> #If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> #This will create the sub domain record within your domains DNS zone, <br /> *If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.<br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Domain Alias==<br /> *This will allow you to point 2 domains to the same website. How to create a Domain<br /> #To create a domain alias you will click on the ''Domain Aliases icon''<br /> #Click '''Add Domain Alias''' button<br /> #Enter your Alias Name<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> *You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.<br /> <br /> ==Email==<br /> *Below is information on how to manage your email account within the WCP.<br /> <br /> ==Email Users==<br /> *Allows you to create Email users as well as log directly into users Webmail account<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Users''' icon<br /> #Click '''Add Email User''' button<br /> #Enter email user name (Example: if you need the email address &quot;admin@domain.com&quot; enter the user &quot;admin&quot;)<br /> #Enter password for Email user (**See note below regarding password requirements)<br /> #Enter Display name (Usually set to the name of the person using the specific email account)<br /> #Choose if you would like this user to have administrator rights<br /> #Choose mail box size limit for this specific user<br /> #Click on the '''Save'''<br /> #'''NOTE Password requirements''' <br /> *Minimum Length 6 Characters<br /> *Must include Uppercase<br /> *Must include Lowercase<br /> *Must include Number<br /> *Must include Special character<br /> *Password cannot match username<br /> <br /> ==Edit existing Email user==<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Users''' icon<br /> #Click '''pencil icon''' next to user to update<br /> #Update information<br /> #Click '''Save'''<br /> <br /> ==Web mail==<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Login button''' next to user you would like access the mail for<br /> *Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server<br /> #Click '''Web Mail icon'''<br /> #If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.<br /> #If you domain has not yet propagated to our mail server click the &quot;Pr-Propagation Web Mail&quot; link to access the SmarterMail webmail log in screen.<br /> <br /> ==Mail Forwarding==<br /> #Once you are logged into your WCP account, under the Email Section<br /> *Allows you to set up an email alias.<br /> #Click on the '''Forwarding button'''<br /> #Enter Alias name<br /> #Enter address for email to this Alias to be forwarded to<br /> #Click on the '''Save Icon'''<br /> <br /> ==MySQL database==<br /> *MySQL Allow you to create a MySQL database under your domain<br /> #Click on '''MySQL icon'''<br /> #To add new database click '''Add MySQL Database'''<br /> #Enter Database Name<br /> #Enter Username<br /> #Enter Password<br /> #(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)<br /> #Click '''Save'''<br /> <br /> *To create new user for existing database<br /> #Click '''MySQL icon'''<br /> #Click '''Add new user button'''<br /> #Enter Username<br /> #Enter Password<br /> #Place check mark in check box for each database you would like this user to have access to.<br /> #To update the password on existing database user.<br /> #Click '''MySQL icon'''<br /> #Click '''pencil icon next to Username'''<br /> #enter new password<br /> #Click on the '''Save Icon'''.<br /> <br /> *To update the password on existing database user.<br /> #Click '''MySQL icon'''<br /> #Click pencil '''icon next to Username'''<br /> #Enter new password<br /> #Click on the '''Save''' Icon.<br /> <br /> ==PhpMyAdmin==<br /> *Allows you to log directly into your MySQL database to manage.<br /> #Click on '''PhpMyAdmin link'''<br /> #If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.<br /> #Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.<br /> <br /> ==MSSQL==<br /> *Allows you to create MSSQL databases and users.<br /> #Click '''MSSQL icon'''<br /> #To add a new database click '''Add MSSQL''' database<br /> #Enter Database Name<br /> #Choose database size<br /> #Enter or Choose existing Username<br /> #Enter Password<br /> #Choose '''Default Collation''' (Usually left as default)<br /> #Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days)<br /> #Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.<br /> #Enter ColdFusion DSN name.<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit an existing MSSQL database<br /> #Click '''MSSQL icon'''<br /> #Click '''Pencil icon''' next to database name to edit<br /> #Edit field necessary<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit password for existing MSSQL user<br /> #Click '''MSSQL icon'''<br /> #Click '''Pencil next''' to user to edit<br /> #Update password<br /> #Click on the '''Save''' Icon.<br /> <br /> *To add new MSSQL user<br /> #Click '''MSSQL icon'''<br /> #Click '''Add MSSQL''' User button<br /> #Enter username<br /> #Enter password<br /> #Place checkmark next to each database this users needs access to<br /> #Click on the '''Save''' Icon.<br /> <br /> ==MSSQL Tools==<br /> *Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.<br /> #Click '''MSSQL Tools''' icon<br /> #Select database to Manage/Backup/Restore<br /> #Select User with access to database needed<br /> #Choose myLittleAdmin button to manage your MSSQL database<br /> #Choose myLittleBackup button to backup/restore your database<br /> <br /> ==DataSources(DSN's)==<br /> *Allows to create a DSN for an existing database for your domain.<br /> #To create a MySQL or MSSQL DataSource<br /> #Click '''DataSources''' (DSN's) icon<br /> #Choose MySQL or MSSQL from drop down depending on the database this is connecting to<br /> #Click '''Add DSN'''<br /> #Choose DSN type Access/MySQL/MSSQL<br /> #Enter DSN name<br /> #Enter Database name DSN will be connecting to<br /> #Enter Server (Can by found by viewing database DSN is for)<br /> #Enter Username for database DSN is connecting to<br /> #Enter Password for database DSN is connecting to<br /> #Choose if it is a ColdFusion DSN<br /> #Choose if you need Unicode Support<br /> #Click on the '''Save''' Icon.<br /> <br /> *To create an Access DataSource<br /> #Click '''DataSources''' (DSN's) icon<br /> #Choose '''Access''' from drop down menu<br /> #Enter DSN Name<br /> #Click on Folder icon to choose correct directory Access Database is located in<br /> #Enter Username (If one is set for your Access Database, if not this can be left blank)<br /> #Enter Password (If one is protecting your Database, if not this can be left blank)<br /> #Choose if it needs to be a ColdFusion DSN<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit existing DSN<br /> #Click '''DataSources''' (DSN's) icon<br /> #Click pencil next to DSN to edit<br /> #Update information<br /> #Click on the '''Save''' Icon.<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:Railo-VPS]]<br /> [[Category:Windows-VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=WCP_(Windows_based_Control_Panel)&diff=918 2012-11-26T23:08:47Z

<p>Nathanv: /* Sub Domains */</p> <hr /> <div>==How To Login To My WCP Control Panel==<br /> #To manage your domain, login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> *You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php<br /> #Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'<br /> #Now click the '''Login to Control Panel''' Icon'''<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Custom URL for the WCP Control Panel==<br /> The WCP can als be accessed by wcp.your_domain.com<br /> <br /> Setup wcp.your_domain.com as an A record for &quot;184.175.108.65&quot; or as a CName record for &quot;wcp.ezhostingserver.com&quot;.<br /> <br /> ===WCP White label Settings===<br /> Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be avaialble when using the specific domain they configured in the reseller setttings. The reseller settings will be available using ANY url, and as mentioned within these settings the reseller &quot;URL&quot; can be setup and other whitelabel options making WCP the ultimate Windows Control Panel<br /> <br /> [[Category: Windows VPS]]<br /> [[Category:Resellers]]<br /> <br /> ==Adding Additional Control Panel Logins==<br /> *This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.<br /> #Login to the WCP Control Panel, using the details below<br /> #URL: '''https://wcp.hostek.com'''/<br /> #Username: <br /> #Password: ** same as your cp.hostek.com password **<br /> #Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.<br /> #Put the &quot;Username, Password and if you want them to have Limited Permission.<br /> #If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.<br /> #Once you are done click the '''Save''' icon at the bottom of the screen.<br /> #Once it has bee added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==How To Add Additional Domains to Windows Unlimited Account==<br /> <br /> *This will allow you to add additional domains under your Windows Unlimited account.<br /> #Login to your WCP control panel. If you have more then one domian under your account you will need to go to the upper right of the screen and select the domain needed in the drop down that says &quot;Domains&quot;.<br /> #Once you have selected the domain that you need to the middle right under the &quot;Domains&quot; section click on the &quot;Addon Domains&quot; icon.<br /> #Click &quot;Add Domain&quot; and enter the following information.<br /> #*Domain Name<br /> #*Username<br /> #*Password<br /> #Click &quot;Save&quot;<br /> #Now that you have added the domain you will be able to select the domain to manage it from your domains list in your account manager. <br /> [[Category:Windows]]<br /> <br /> ==FTP Accounts==<br /> *Adding or editing FTP accounts.<br /> #click on the '''FTP Accounts''' tab.<br /> #To edit one click on the little '''Pencil Icon''' to the left, to add one click on the '''Add FTP User''' tab.<br /> #If you are adding one you will set the Username:, Password: and folder then click the #Click on the '''Save''' Icon.<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==File Manager== <br /> *Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.<br /> #Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.<br /> #To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.<br /> #Click the '''Continue Icon''' to add this.<br /> #To add/edit files in the WWWroot click on the '''wwwroot file'''.<br /> #once you are in you can add, edit or delete by right clicking and clicking on the options given.<br /> [[Category:ColdFusion]]<br /> [[Category:Windows]]<br /> <br /> ==IIS Settings==<br /> *Setting up error pages, default pages, advanced settings, etc.<br /> ===Custom Error pages===<br /> #Click on '''IIS Settings''' in your WCP<br /> #Click the edit button next to the error page you want to change<br /> #Uncheck the '''Use System Default''' checkbox <br /> #Enter the path to your custom error page <br /> #Click '''Save'''<br /> ===Mime Types===<br /> #Click on '''IIS Settings''' in your WCP<br /> #Scroll to the bottom of the window and click '''Add Mime Type'''<br /> #Enter the extension for the Mime Type<br /> #Enter the Mime Type information<br /> #Click '''Save'''<br /> *An example Mime Type is below:<br /> &lt;pre&gt;<br /> Extension: .mp3<br /> Mime Type: audio/mpeg<br /> &lt;/pre&gt;<br /> <br /> More information here: https://wiki.hostek.com/Mime_types<br /> <br /> ===Default Docs===<br /> *Select a default document and drag it to the top position to set it as top priority<br /> *Click '''Add''' to add a default doc<br /> *Click the red '''X''' to delete a default doc<br /> *Click a default doc and change the name<br /> *For example: change '''&quot;index.htm&quot;''' to '''&quot;index.asp&quot;'''<br /> <br /> ===Advanced===<br /> ====Recycle Application Pool====<br /> If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP. Just navigate to the Advanced tab of WCP's '''IIS Settings''' section then click the '''Recycle''' button.<br /> <br /> [[Category:ColdFusion]]<br /> [[Category:Windows]]<br /> <br /> ==DNS Editor==<br /> <br /> ===Create a new DNS record===<br /> #Click '''Add DNS''' Record button<br /> #Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)<br /> #Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)<br /> #Enter Data Type<br /> #Generally leave the TTL (Time To Live) as the default 86400<br /> #Click on the '''Save''' Icon.<br /> <br /> ===Update DNS records===<br /> #To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.<br /> #You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.<br /> #Once updated Click on the '''Save''' Icon.<br /> <br /> ===SVR Record Fields===<br /> <br /> &lt;pre&gt;<br /> Name: _service._protocol<br /> Type: SRV<br /> Data: priority weight port address<br /> TTL: 86400<br /> &lt;/pre&gt;<br /> <br /> Example:<br /> &lt;pre&gt;<br /> Name: _sip._udp<br /> Type: SRV<br /> Data: 10 5 4030 sip.mydomain.com<br /> TTL: 86400<br /> &lt;/pre&gt;<br /> <br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Sub Domains==<br /> *A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc...<br /> You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.<br /> #Click on the '''Sub Domains icon'''<br /> #Click &quot;'''Add'''&quot; sub Domain button <br /> #Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.<br /> #If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> #This will create the sub domain record within your domains DNS zone, <br /> *If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.<br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> <br /> ==Domain Alias==<br /> *This will allow you to point 2 domains to the same website. How to create a Domain<br /> #To create a domain alias you will click on the ''Domain Aliases icon''<br /> #Click '''Add Domain Alias''' button<br /> #Enter your Alias Name<br /> #Click on the &quot;'''Save'''&quot; Icon.<br /> *You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.<br /> <br /> ==Email==<br /> *Below is information on how to manage your email account within the WCP.<br /> <br /> ==Email Users==<br /> *Allows you to create Email users as well as log directly into users Webmail account<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Users''' icon<br /> #Click '''Add Email User''' button<br /> #Enter email user name (Example: if you need the email address &quot;admin@domain.com&quot; enter the user &quot;admin&quot;)<br /> #Enter password for Email user (**See note below regarding password requirements)<br /> #Enter Display name (Usually set to the name of the person using the specific email account)<br /> #Choose if you would like this user to have administrator rights<br /> #Choose mail box size limit for this specific user<br /> #Click on the '''Save'''<br /> #'''NOTE Password requirements''' <br /> *Minimum Length 6 Characters<br /> *Must include Uppercase<br /> *Must include Lowercase<br /> *Must include Number<br /> *Must include Special character<br /> *Password cannot match username<br /> <br /> ==Edit existing Email user==<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Users''' icon<br /> #Click '''pencil icon''' next to user to update<br /> #Update information<br /> #Click '''Save'''<br /> <br /> ==Web mail==<br /> #Once you are logged into your WCP account, under the Email Section<br /> #Click '''Login button''' next to user you would like access the mail for<br /> *Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server<br /> #Click '''Web Mail icon'''<br /> #If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.<br /> #If you domain has not yet propagated to our mail server click the &quot;Pr-Propagation Web Mail&quot; link to access the SmarterMail webmail log in screen.<br /> <br /> ==Mail Forwarding==<br /> #Once you are logged into your WCP account, under the Email Section<br /> *Allows you to set up an email alias.<br /> #Click on the '''Forwarding button'''<br /> #Enter Alias name<br /> #Enter address for email to this Alias to be forwarded to<br /> #Click on the '''Save Icon'''<br /> <br /> ==MySQL database==<br /> *MySQL Allow you to create a MySQL database under your domain<br /> #Click on '''MySQL icon'''<br /> #To add new database click '''Add MySQL Database'''<br /> #Enter Database Name<br /> #Enter Username<br /> #Enter Password<br /> #(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)<br /> #Click '''Save'''<br /> <br /> *To create new user for existing database<br /> #Click '''MySQL icon'''<br /> #Click '''Add new user button'''<br /> #Enter Username<br /> #Enter Password<br /> #Place check mark in check box for each database you would like this user to have access to.<br /> #To update the password on existing database user.<br /> #Click '''MySQL icon'''<br /> #Click '''pencil icon next to Username'''<br /> #enter new password<br /> #Click on the '''Save Icon'''.<br /> <br /> *To update the password on existing database user.<br /> #Click '''MySQL icon'''<br /> #Click pencil '''icon next to Username'''<br /> #Enter new password<br /> #Click on the '''Save''' Icon.<br /> <br /> ==PhpMyAdmin==<br /> *Allows you to log directly into your MySQL database to manage.<br /> #Click on '''PhpMyAdmin link'''<br /> #If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.<br /> #Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.<br /> <br /> ==MSSQL==<br /> *Allows you to create MSSQL databases and users.<br /> #Click '''MSSQL icon'''<br /> #To add a new database click '''Add MSSQL''' database<br /> #Enter Database Name<br /> #Choose database size<br /> #Enter or Choose existing Username<br /> #Enter Password<br /> #Choose '''Default Collation''' (Usually left as default)<br /> #Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days)<br /> #Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.<br /> #Enter ColdFusion DSN name.<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit an existing MSSQL database<br /> #Click '''MSSQL icon'''<br /> #Click '''Pencil icon''' next to database name to edit<br /> #Edit field necessary<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit password for existing MSSQL user<br /> #Click '''MSSQL icon'''<br /> #Click '''Pencil next''' to user to edit<br /> #Update password<br /> #Click on the '''Save''' Icon.<br /> <br /> *To add new MSSQL user<br /> #Click '''MSSQL icon'''<br /> #Click '''Add MSSQL''' User button<br /> #Enter username<br /> #Enter password<br /> #Place checkmark next to each database this users needs access to<br /> #Click on the '''Save''' Icon.<br /> <br /> ==MSSQL Tools==<br /> *Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.<br /> #Click '''MSSQL Tools''' icon<br /> #Select database to Manage/Backup/Restore<br /> #Select User with access to database needed<br /> #Choose myLittleAdmin button to manage your MSSQL database<br /> #Choose myLittleBackup button to backup/restore your database<br /> <br /> ==DataSources(DSN's)==<br /> *Allows to create a DSN for an existing database for your domain.<br /> #To create a MySQL or MSSQL DataSource<br /> #Click '''DataSources''' (DSN's) icon<br /> #Choose MySQL or MSSQL from drop down depending on the database this is connecting to<br /> #Click '''Add DSN'''<br /> #Choose DSN type Access/MySQL/MSSQL<br /> #Enter DSN name<br /> #Enter Database name DSN will be connecting to<br /> #Enter Server (Can by found by viewing database DSN is for)<br /> #Enter Username for database DSN is connecting to<br /> #Enter Password for database DSN is connecting to<br /> #Choose if it is a ColdFusion DSN<br /> #Choose if you need Unicode Support<br /> #Click on the '''Save''' Icon.<br /> <br /> *To create an Access DataSource<br /> #Click '''DataSources''' (DSN's) icon<br /> #Choose '''Access''' from drop down menu<br /> #Enter DSN Name<br /> #Click on Folder icon to choose correct directory Access Database is located in<br /> #Enter Username (If one is set for your Access Database, if not this can be left blank)<br /> #Enter Password (If one is protecting your Database, if not this can be left blank)<br /> #Choose if it needs to be a ColdFusion DSN<br /> #Click on the '''Save''' Icon.<br /> <br /> *To edit existing DSN<br /> #Click '''DataSources''' (DSN's) icon<br /> #Click pencil next to DSN to edit<br /> #Update information<br /> #Click on the '''Save''' Icon.<br /> <br /> [[Category:Control-Panels]]<br /> [[Category:Windows]]<br /> [[Category:ColdFusion]]<br /> [[Category:Railo]]<br /> [[Category:ColdFusion-VPS]]<br /> [[Category:Railo-VPS]]<br /> [[Category:Windows-VPS]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=917 2012-11-26T23:06:44Z

<p>Nathanv: /* Transfer Your Domain to a Different Registrar */</p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions==<br /> *.com- $10.50/year<br /> *.net- $10.46/year<br /> *.org- $10.49/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.<br /> #You will need to log into your billing control panel at http://cp.hostek.com<br /> #Click on &quot;My Domains&quot;, you will then click on the green arrow to the right of the domain you are needing to transfer.<br /> #Uncheck the registrar lock<br /> #Click Save<br /> #Click on the Contact Information button, you will need to update the Admin contact email address to an email address that you can receive emails at.<br /> #Save this page and click the back button<br /> #Click the &quot;Get EPP Code&quot; button, this will send the transfer authorization code to the email address that was just set as the admin contact.<br /> #Once you have the EPP code you can then have your new registrar initiate the transfer to them, you will receive this approval email at the admin contact address.<br /> <br /> ==How to update domain contact information or nameservers in WHMCS==<br /> *You will need to log into your billing control panel at http://cp.hostek.com. <br /> *Click on My Domains, then click on the edit icon next to your domain. <br /> *Uncheck the box for the domain lock and click save. <br /> *Either update the contact information or update the nameservers and click save.<br /> *Check the box for domain lock and click save.<br /> *NOTE<br /> *The registrar lock must be unchecked to make these changes.<br /> <br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Invoice_and_Payment&diff=916 2012-11-26T23:05:09Z

<p>Nathanv: </p> <hr /> <div>==How To Get A Hard Copy Of The Invoice==<br /> * Login to the client billing area (https://cp.hostek.com) and follow the '''My Invoices link'''.<br /> * Click on the '''Invoice Number''' to view and print the invoice.<br /> <br /> ==Payment Methods==<br /> *Credit Card<br /> *Paypal<br /> *Mail by Check<br /> *Our prices are listed in United States Dollars (USD).<br /> <br /> <br /> ==Automatically Process Payment== <br /> * Our billing system sends e-notice of invoice two weeks prior to the due date.<br /> * If the payment method for the invoice is Card, then on the due date our system will automatically attempt payment to the card on file<br /> * On the due date, our billing system generates e-confirmation of payment or e-notice of decline.<br /> * Please be sure to have @hostek.com added as a safe sender <br /> * Please review all emails received and take appropriate actions when needed, as e-billing is our method.<br /> * To be in compliance with Merchant Guidelines our billing system clears card detail when a charge is decline for specific reasons.<br /> * If your card detail is not in the account, follow the My Details link from within the client billing area (https://cp.hostek.com) to add.<br /> <br /> ==Delay Payment==<br /> * Login to your client billing area (https://cp.hostek.com). <br /> * Follow the My Invoices link. <br /> * When you have the invoice on-screen, change the payment method to something other than card.<br /> * ***NOTE - if the invoice includes domain name registration and is not paid by the due date, site will go down.<br /> * When you have the payment issue resolved, change the invoice Payment Method back to Card.<br /> * ***NOTE - when you pay an invoice with card, that card is retained on file for future for processing of invoices with Card as the Payment Method.<br /> * ***NOTE*** if payment is not made within 5 days of the due date, late fee automatically applies.<br /> * ***NOTE*** if payment is not made within 14 days of the hosting plan due date, you may experience automated SERVICE INTERRUPTION.<br /> <br /> ==Make Payments Automatic By Card==<br /> * Login to your client billing area (https://cp.hostek.com) and follow the '''My Details''' link to confirm or input card detail. <br /> * Our billing system generates e-notice of invoice two weeks prior to the due date.<br /> * If the invoice generates with Card as the Payment Method, our system will automatically attempt payment to the card on file.<br /> * Our billing system sends e-confirmation of payment or e-notice of decline on the due date.<br /> <br /> ==Make Payments Automatic By Card==<br /> * Our billing system generates e-notice of invoice two weeks prior to the due date.<br /> * When an invoice is due, login to your client billing area (https://cp.hostek.com) and follow the '''My Invoices link'''. <br /> * Click on the '''invoice number''' to bring the invoice on-screen.<br /> * Make sure PayPal is the Payment Method for the service and that PayPal is reflected in the upper right corner of the invoice.<br /> * Follow on-screen prompts to pay with PayPal and Create a PayPal Subscription payment to billing@hostek.com <br /> * Our billing system sends e-confirmation when payment posts to invoice. <br /> <br /> ==Pay An Invoice With a Credit Card==<br /> * Login to your client area (https://cp.hostek.com) and follow the '''My Invoices link'''.<br /> * Click on the '''invoice number''' and when the invoice is on-screen, look for '''Pay Now''' in the upper right corner. <br /> * Make sure the Payment Method is Credit Card and follow the on-screen prompts to pay by card. <br /> * Doing so places the card on file for automatic payment of invoices that generate with Card as the payment method.<br /> <br /> ==Pay Invoice With A different Credit Card (Cards)==<br /> * On invoice due dates, if Card is the payment method, our system automatically attempts payment to the card on file.<br /> * To pay automatically but with two different cards you will need to have separate billing accounts identified by separate email addresses.<br /> * To manually pay with different cards have PayPal as the Payment Method then manually login to the client billing area (https://cp.hostek.com) and follow the My Invoices link to view and pay the invoice. <br /> <br /> ==Change Mailing Address==<br /> * We do not send any communication at all regarding your domain or service with us through postal mail.<br /> * To change the physical address for the account record, login to the client billing area (https://cp.hostek.com) and follow the My Details link.<br /> <br /> [[Category:Billing]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Invoice_and_Payment&diff=915 2012-11-26T23:04:18Z

<p>Nathanv: </p> <hr /> <div>==How To Get A Hard Copy Of The Invoice==<br /> * Login to the client billing area (https://cp.hostek.com) and follow the '''My Invoices link'''.<br /> * Click on the '''Invoice Number''' to view and print the invoice.<br /> <br /> ==Payment Methods==<br /> *Credit Card<br /> *Paypal<br /> *Mail by Check<br /> <br /> <br /> <br /> ==Automatically Process Payment== <br /> * Our billing system sends e-notice of invoice two weeks prior to the due date.<br /> * If the payment method for the invoice is Card, then on the due date our system will automatically attempt payment to the card on file<br /> * On the due date, our billing system generates e-confirmation of payment or e-notice of decline.<br /> * Please be sure to have @hostek.com added as a safe sender <br /> * Please review all emails received and take appropriate actions when needed, as e-billing is our method.<br /> * To be in compliance with Merchant Guidelines our billing system clears card detail when a charge is decline for specific reasons.<br /> * If your card detail is not in the account, follow the My Details link from within the client billing area (https://cp.hostek.com) to add.<br /> <br /> ==Delay Payment==<br /> * Login to your client billing area (https://cp.hostek.com). <br /> * Follow the My Invoices link. <br /> * When you have the invoice on-screen, change the payment method to something other than card.<br /> * ***NOTE - if the invoice includes domain name registration and is not paid by the due date, site will go down.<br /> * When you have the payment issue resolved, change the invoice Payment Method back to Card.<br /> * ***NOTE - when you pay an invoice with card, that card is retained on file for future for processing of invoices with Card as the Payment Method.<br /> * ***NOTE*** if payment is not made within 5 days of the due date, late fee automatically applies.<br /> * ***NOTE*** if payment is not made within 14 days of the hosting plan due date, you may experience automated SERVICE INTERRUPTION.<br /> <br /> ==Make Payments Automatic By Card==<br /> * Login to your client billing area (https://cp.hostek.com) and follow the '''My Details''' link to confirm or input card detail. <br /> * Our billing system generates e-notice of invoice two weeks prior to the due date.<br /> * If the invoice generates with Card as the Payment Method, our system will automatically attempt payment to the card on file.<br /> * Our billing system sends e-confirmation of payment or e-notice of decline on the due date.<br /> <br /> ==Make Payments Automatic By Card==<br /> * Our billing system generates e-notice of invoice two weeks prior to the due date.<br /> * When an invoice is due, login to your client billing area (https://cp.hostek.com) and follow the '''My Invoices link'''. <br /> * Click on the '''invoice number''' to bring the invoice on-screen.<br /> * Make sure PayPal is the Payment Method for the service and that PayPal is reflected in the upper right corner of the invoice.<br /> * Follow on-screen prompts to pay with PayPal and Create a PayPal Subscription payment to billing@hostek.com <br /> * Our billing system sends e-confirmation when payment posts to invoice. <br /> <br /> ==Pay An Invoice With a Credit Card==<br /> * Login to your client area (https://cp.hostek.com) and follow the '''My Invoices link'''.<br /> * Click on the '''invoice number''' and when the invoice is on-screen, look for '''Pay Now''' in the upper right corner. <br /> * Make sure the Payment Method is Credit Card and follow the on-screen prompts to pay by card. <br /> * Doing so places the card on file for automatic payment of invoices that generate with Card as the payment method.<br /> <br /> ==Pay Invoice With A different Credit Card (Cards)==<br /> * On invoice due dates, if Card is the payment method, our system automatically attempts payment to the card on file.<br /> * To pay automatically but with two different cards you will need to have separate billing accounts identified by separate email addresses.<br /> * To manually pay with different cards have PayPal as the Payment Method then manually login to the client billing area (https://cp.hostek.com) and follow the My Invoices link to view and pay the invoice. <br /> <br /> ==Change Mailing Address==<br /> * We do not send any communication at all regarding your domain or service with us through postal mail.<br /> * To change the physical address for the account record, login to the client billing area (https://cp.hostek.com) and follow the My Details link.<br /> <br /> [[Category:Billing]]</div>

Nathanv https://wiki.hostek.com/index.php?title=General_Questions&diff=914 2012-11-26T23:01:25Z

<p>Nathanv: </p> <hr /> <div>__FORCETOC__<br /> ==Countries we do not host web sites for==<br /> We host websites in almost every country (US and international). However, here is a list of the countries we do not host for:<br /> *Belarus<br /> *Burma<br /> *Cote d’Ivoire (Ivory Coast)<br /> *Cuba<br /> *Iran<br /> *Iraq<br /> *Libya<br /> *N. Korea<br /> *Nigeria<br /> *Zimbabwe<br /> *Sudan<br /> *Syria<br /> <br /> ==Do you support Recorded Streaming or Live Streaming?==<br /> *We do support Recorded Streaming but not Live Streaming.<br /> *A few examples of Recorded Streaming are:<br /> **MP3<br /> **MP4<br /> **AVI<br /> **WAV<br /> **MPG<br /> **MWA<br /> <br /> ==Do you register .tv domains?==<br /> Yes, .tv domains are $50 a year<br /> <br /> ==Do you support/host adult or mature content related websites?==<br /> *We do NOT host adult sites, nor sites which generally would be perceived as being of adult nature based on language, content, photos, images, including nudity of any form. If any of these occur on an account the account will be terminated.<br /> <br /> <br /> [[Category:Sales]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=685 2012-10-17T18:21:12Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions==<br /> *.com- $10.50/year<br /> *.net- $10.46/year<br /> *.org- $10.49/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> #You will need to log into your billing control panel at http://cp.hostek.com<br /> #Click on &quot;My Domains&quot;, you will then click on the green arrow to the right of the domain you are needing to transfer.<br /> #Uncheck the registrar lock<br /> #Click Save<br /> #Click on the Contact Information button, you will need to update the Admin contact email address to an email address that you can receive emails at.<br /> #Save this page and click the back button<br /> #Click the &quot;Get EPP Code&quot; button, this will send the transfer authorization code to the email address that was just set as the admin contact.<br /> #Once you have the EPP code you can then have your new registrar initiate the transfer to them, you will receive this approval email at the admin contact address. <br /> <br /> ==How to update domain contact information or nameservers in WHMCS==<br /> *You will need to log into your billing control panel at http://cp.hostek.com. <br /> *Click on My Domains, then click on the edit icon next to your domain. <br /> *Uncheck the box for the domain lock and click save. <br /> *Either update the contact information or update the nameservers and click save.<br /> *Check the box for domain lock and click save.<br /> *NOTE<br /> *The registrar lock must be unchecked to make these changes.<br /> <br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=664 2012-10-08T17:37:50Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions==<br /> *.com- $10.50/year<br /> *.net- $10.46/year<br /> *.org- $10.49/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Information on .Pro==<br /> *The .pro domains must be at least 4 characters long.<br /> *http://registry.pro/pro/eligibility.shtml <br /> #PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name: <br /> *Provides professional services<br /> *Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data<br /> *In good standing with the licensing authority <br /> *In addition, registrants will be asked to provide the following information related to their professional eligibility:<br /> *Identification<br /> *Contact information<br /> *Profession-specific information such as license number <br /> *To register your .PRO domain name today, please contact one of our authorized registrars<br /> *http://registry.pro/pro/products.shtml (Listed below.)<br /> #What information will RegistryPro require from me to activate my domain?<br /> *You will need to provide: <br /> **Your name<br /> **Your profession<br /> **Your jurisdictional country<br /> **Your licensing authority<br /> **Your license number<br /> **A link to your licensing authority's Web site<br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Transfer Your Domain to a Different Registrar==<br /> #You will need to log into your billing control panel at http://cp.hostek.com<br /> #Click on &quot;My Domains&quot;, you will then click on the green arrow to the right of the domain you are needing to transfer.<br /> #Uncheck the registrar lock<br /> #Click Save<br /> #Click on the Contact Information button, you will need to update the Admin contact email address to an email address that you can receive emails at.<br /> #Save this page and click the back button<br /> #Click the &quot;Get EPP Code&quot; button, this will send the transfer authorization code to the email address that was just set as the admin contact.<br /> #Once you have the EPP code you can then have your new registrar initiate the transfer to them, you will receive this approval email at the admin contact address. <br /> <br /> ==How to update domain contact information or nameservers in WHMCS==<br /> You will need to log into your billing control panel at http://cp.hostek.com. <br /> <br /> Click on My Domains, then click on the edit icon next to your domain. <br /> <br /> Uncheck the box for the domain lock and click save. <br /> <br /> Either update the contact information or update the nameservers and click save.<br /> <br /> Check the box for domain lock and click save.<br /> <br /> NOTE<br /> <br /> The registrar lock must be unchecked to make these changes.<br /> <br /> <br /> ==Register Nameservers==<br /> If you registered your domain name with Hostek and want to register your own nameservers.<br /> <br /> #Create A records pointing to the IP address of the DNS servers you will mirror.<br /> #*Example: ns1.your-domian.com (Name) &gt;&gt; A (Record Type) &gt;&gt; 123.123.123.123 (ip address)<br /> #Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Upgrade_Plan&diff=651 2012-10-04T15:35:50Z

<p>Nathanv: Fo</p> <hr /> <div>==If you would like to upgrade/downgrade your account please see the following==<br /> *You can browse to our website at https://hostek.com/ and find the plan that you are wanting to upgrade/downgrade to based on the specifics of what you are needing.<br /> **For our normal shared hosting plans please see http://hostek.com/hosting/web-hosting/best-web-hosting.asp<br /> **For our reseller hosting plans please see http://hostek.com/reseller-hosting.asp<br /> **For our VPS plans hosting please see http://hostek.com/hosting/vps/best-vps-hosting.asp<br /> *Once you know the plan that you are wanting to upgrade/downgrade to please submit a support ticket using the email address that we have on file for your account including the following information.<br /> **Your current domain name.<br /> **The answer to the security question on your account or the most recent password that you use to login to your control panel for (for verification).<br /> **The package that you are currently on and the package that you are wanting to upgrade/downgrade to.<br /> **What cycle amount do you want the plan to billed on (Billed monthly or billed annually).<br /> *Once we receive your request our support team will get your account upgraded/downgraded and notify you once it's complete.<br /> ==Upgrading to our Unlimited package==<br /> *If you are interested in upgrading to our unlimited package we have specific terms of service that you must agree to that apply to our unlimited package.<br /> *You can view the unlimited terms of service here http://hostek.com/tos.asp?#unlimited<br /> *Our unlimited package is NOT to be utilized as a reseller plan, NOT to be utilized by a webmaster for sites he/she maintains, nor to host sites which you do not own, nor to host sites for which you are not responsible for. Any such use of the Services will result in the termination of Customer's account, with or without notice.<br /> *The unlimited account is basically for personal websites and websites that you own.<br /> *If you agree and follow the terms of service we can get your account upgraded to an unlimited package.<br /> *Once you know the plan that you are wanting to upgrade/downgrade to please submit a support ticket using the email address that we have on file for your account including the following information.<br /> **Your current domain name.<br /> **The answer to the security question on your account or the most recent password that you use to login to your control panel for (for verification).<br /> **The package that you are currently on and the package that you are wanting to upgrade/downgrade to.<br /> **What cycle amount do you want the plan to billed on (Billed monthly or billed annually).<br /> *Once we receive your request our support team will get your account upgraded/downgraded and notify you once it's complete.<br /> ==Downgrading==<br /> *If you are wanting to downgrade to a specific package we have to verify that your website currently meets the usage limits of the plan you are wanting to downgrade to.<br /> *If your website is over the limits of the plan that you are wanting to downgrade to you will need to find another plan that fits your usage and needs.<br /> <br /> [[Category:Billing]]<br /> [[Category:Sales]]<br /> [[Category:Getting Started]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Google_Adwords&diff=515 2012-08-01T01:54:13Z

<p>Nathanv: Created page with &quot;==Google Adwords== __FORCETOC__ &lt;pre style=&quot;white-space: pre-wrap&quot;&gt; The Google Adwords Credit applies to US and Canada customers only. Additionally, if you already have a Goo...&quot;</p> <hr /> <div>==Google Adwords==<br /> __FORCETOC__ <br /> &lt;pre style=&quot;white-space: pre-wrap&quot;&gt;<br /> The Google Adwords Credit applies to US and Canada customers only. Additionally, if you already have a Google Adwords account, this can not apply to you. This is for new Google Adwords accounts only. These are Google's rules, which we must follow.<br /> <br /> If you meet these requirements and will be creating the Adwords account within the next 7 days, let us know and we can provide you with the coupon at that time. Usually takes no longer than 24hrs to receive your coupon after confirming you meet these requirements, any other issues, questions or support should be handled by creating a new support case.<br /> &lt;/pre&gt;<br /> <br /> <br /> [[Category:Sales]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Bulk_Mail&diff=510 2012-07-27T19:57:49Z

<p>Nathanv: </p> <hr /> <div>__FORCETOC__<br /> ==Bulk Email==<br /> *Pricing for bulk mail service<br /> *2000 month = included with hosting<br /> *2,001 - 10,000 = included with Silver, Unlimited, or reseller hosting<br /> *10,001 - 25,000 = $10/month add-on<br /> *25,001 - 50,000 = $20/month add-on<br /> *50,001 - 100,000 = $35/month add-on<br /> *100,001 - 200,000 = $50/month add-on<br /> *200,001 - 400,000 = $75/month add-on<br /> *400,001 - 750,000 = $90/month add-on<br /> *750,001 - 1,000,000 = $110/month add-on<br /> *1,000,000 = contact sales<br /> &lt;br/&gt;<br /> To order bulk hosting contact us at '''support.hostek.com''' with the domain you need bulk mail for along with the specific bulk mail service you need.<br /> ----<br /> *If you have multiple domains and need to be able to send from multiple email addresses you will need to order a service for each of the email addresses that you need to be able to send from.<br /> [[Category:SmarterMail]]<br /> [[Category:CPanel-Mail]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Category:SmarterMail&diff=508 2012-07-27T19:39:56Z

<p>Nathanv: Blanked the page</p> <hr /> <div></div>

Nathanv https://wiki.hostek.com/index.php?title=General_Questions&diff=491 2012-07-23T16:30:01Z

<p>Nathanv: </p> <hr /> <div>__FORCETOC__<br /> ==Are there any countries for which you do not host web sites for?==<br /> *Hostek.com can host web sites for most any country. However, here is a list of the countries we do not host for:<br /> **Belarus<br /> **Burma<br /> **Cote d’Ivoire (Ivory Coast)<br /> **Cuba<br /> **Iran<br /> **Iraq<br /> **Libya<br /> **N. Korea<br /> **Nigeria<br /> **Zimbabwe<br /> **Sudan<br /> **Syria<br /> <br /> ==Do you support Recorded Streaming or Live Streaming?==<br /> *We do support Recorded Streaming but not Live Streaming.<br /> *A few examples of Recorded Streaming are:<br /> **MP3<br /> **MP4<br /> **AVI<br /> **WAV<br /> **MPG<br /> **MWA<br /> <br /> [[Category:Sales]]</div>

Nathanv https://wiki.hostek.com/index.php?title=General_Questions&diff=490 2012-07-23T16:26:00Z

<p>Nathanv: Created page with &quot;__FORCETOC__ ==Are there any countries for which you do not host web sites for?== *Hostek.com can host web sites for most any country. However, here is a list of the countries...&quot;</p> <hr /> <div>__FORCETOC__<br /> ==Are there any countries for which you do not host web sites for?==<br /> *Hostek.com can host web sites for most any country. However, here is a list of the countries we do not host for:<br /> **Belarus<br /> **Burma<br /> **Cote d’Ivoire (Ivory Coast)<br /> **Cuba<br /> **Iran<br /> **Iraq<br /> **Libya<br /> **N. Korea<br /> **Nigeria<br /> **Zimbabwe<br /> **Sudan<br /> **Syria<br /> <br /> [[Category:Sales]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Domain_Registration_and_Domain_Name_Management&diff=347 2012-06-25T21:17:12Z

<p>Nathanv: </p> <hr /> <div>==Basic Information==<br /> *When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name &quot;Registrant&quot;). We will register the domain in your name.<br /> *'''How can I find out if a domain name is available for registration?'''<br /> *'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> *After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.<br /> *If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.<br /> <br /> ==How to Register A Domain Name==<br /> #To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.<br /> #Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.<br /> #On the next page, click the '''Register Domain''' link under the '''Browse Products &amp; Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.<br /> #At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the &quot;Update Cart&quot; button on this page, you'll be taken to the shopping cart.<br /> #On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete. <br /> <br /> ==Domain Extensions==<br /> *.com- $10.50/year<br /> *.net- $10.46/year<br /> *.org- $10/year<br /> *.info - $10/year<br /> *.mobi - $12.50/year<br /> *.biz - $10.95year<br /> *.us - $13/year<br /> *.ca - $16/year<br /> *.name - $19.95/year<br /> *.co.uk - 2yr ONLY - $35.00/2years<br /> *.tv - $50/year<br /> *.eu- $14.95/year<br /> *.org.uk -2yr ONLY $35.00/2years<br /> *.ch - $39.95/year<br /> *.com.mx - $40.00/year<br /> *.co - $31.00/year<br /> <br /> *'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&amp;domain=register Here]'''<br /> <br /> ==Transfer Your Domain Name from Another Registrar==<br /> #Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]<br /> #After unlocking the domain, make sure your contact information for the domain is up-to-date<br /> #Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.<br /> #Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com<br /> #Click the ''''Order'''' link in the ''''Quick Navigation'''' section<br /> #On the next page, click the ''''Transfer Domain'''' link<br /> #Now you can enter your domain name and click the 'Check Availability' button to continue<br /> #Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order<br /> #Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.<br /> #Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.<br /> #After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)<br /> #You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.<br /> <br /> ==Unlocking Domains at other registrars - Video Tutorials==<br /> [http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]<br /> <br /> [http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]<br /> <br /> ==Renewing Your Domain Name==<br /> #If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.<br /> #If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.<br /> #This will create an invoice which you will need to go and pay to have the domain renewed. <br /> #If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.<br /> *If you wish to let the domain expire then click on the &quot;Disable Auto Renew&quot;'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.<br /> *If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the &quot;'''Renew Domain'''&quot; icon. (Not &quot;Enable Auto Renew&quot;<br /> <br /> ==Domain Redemption Period==<br /> *If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.<br /> *After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.<br /> *Once the Redemption Period has elapsed the domain may be registered by another party. <br /> *If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00<br /> *Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&amp;pid=286<br /> <br /> ==Push Domains==<br /> *This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.<br /> *In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.<br /> *If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com<br /> *If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)<br /> *If you have a reseller account please contact us about our sub-reseller program. <br /> <br /> [[Category:Sales]]<br /> [[Category:Domain-Names]]</div>

Nathanv https://wiki.hostek.com/index.php?title=Sitemaker&diff=271 2012-06-21T16:09:27Z

<p>Nathanv: /* Publishing Site */</p> <hr /> <div>[[Category:Getting Started]]<br /> __FORCETOC__<br /> <br /> == Create a Sitemaker Account ==<br /> #Follow the URL to the Sitemaker page. '''http://sm.hostek.com/'''<br /> #Once there, you can test the various features by clicking '''test drive'''<br /> *When you are ready to design your site, do the following:<br /> # Click on '''sign up'''<br /> # Choose a package and submit(there is no cost for any of the packages so just choose whatever best fits your needs)<br /> # Fill out the required fields on the form and submit (You can leave the &quot;Yes, I'd like the 30-day free trial!!!&quot; check-box checked. We will activate your account in the final step below.)<br /> # Your Site Maker password will be sent in an e-mail to the address you just provided.<br /> # Login at '''http://sm.hostek.com/'''<br /> # Design your site (In the lower left corner, you will see 'User Manual' and 'Help Movie'. These are great sources of information on how to do common tasks in the Site Maker.)<br /> <br /> == Publishing Site ==<br /> *When you are ready to publish, send an email to '''support@hostek.com''' with the below information, we will then activate your Site Maker account and set it up to publish to your site.<br /> # domain name(where you want Site Maker to publish):<br /> # ftp password(for the above domain for verification):<br /> # Site Maker username(that you created in the steps above):<br /> *Our Support team will then activate your Sitemaker account and let you know via email this is completed and you can publish your site to the server through Sitemaker.<br /> <br /> ==Additional Sitemaker Accounts ==<br /> <br /> To purchase an additional SiteMaker account please click on the link below, this will take you directly to the order form for your additional SiteMaker account.<br /> <br /> '''https://cp.hostek.com/cart.php?a=add&amp;pid=200'''</div>

Nathanv https://wiki.hostek.com/index.php?title=Sitemaker&diff=270 2012-06-21T16:09:05Z

<p>Nathanv: /* Create a Sitemaker Account */</p> <hr /> <div>[[Category:Getting Started]]<br /> __FORCETOC__<br /> <br /> == Create a Sitemaker Account ==<br /> #Follow the URL to the Sitemaker page. '''http://sm.hostek.com/'''<br /> #Once there, you can test the various features by clicking '''test drive'''<br /> *When you are ready to design your site, do the following:<br /> # Click on '''sign up'''<br /> # Choose a package and submit(there is no cost for any of the packages so just choose whatever best fits your needs)<br /> # Fill out the required fields on the form and submit (You can leave the &quot;Yes, I'd like the 30-day free trial!!!&quot; check-box checked. We will activate your account in the final step below.)<br /> # Your Site Maker password will be sent in an e-mail to the address you just provided.<br /> # Login at '''http://sm.hostek.com/'''<br /> # Design your site (In the lower left corner, you will see 'User Manual' and 'Help Movie'. These are great sources of information on how to do common tasks in the Site Maker.)<br /> <br /> == Publishing Site ==<br /> <br /> When you are ready to publish, send an email to '''support@hostek.com''' with the below information, we will then activate your Site Maker account and set it up to publish to your site.<br /> <br /> # domain name(where you want Site Maker to publish):<br /> # ftp password(for the above domain for verification):<br /> # Site Maker username(that you created in the steps above):<br /> <br /> Our Support team will then activate your Sitemaker account and let you know via email this is completed and you can publish your site to the server through Sitemaker.<br /> <br /> ==Additional Sitemaker Accounts ==<br /> <br /> To purchase an additional SiteMaker account please click on the link below, this will take you directly to the order form for your additional SiteMaker account.<br /> <br /> '''https://cp.hostek.com/cart.php?a=add&amp;pid=200'''</div>

Nathanv https://wiki.hostek.com/index.php?title=DNS_-_Name_Servers&diff=253 2012-06-21T12:46:37Z

<p>Nathanv: </p> <hr /> <div>==Name Server information==<br /> *Here is the Name Server information you need if you are registering a domain that we will host on our servers, or if you are switching a domain over to our servers.<br /> &lt;pre&gt;<br /> Windows/ColdFusion/Railo on Windows Platforms:<br /> Primary Name Server:<br /> NS1.HOSTEK.COM<br /> 216.15.198.133 (if needed)<br /> <br /> Secondary Name Server:<br /> NS2.HOSTEK.COM<br /> 216.15.198.134 (if needed)<br /> <br /> <br /> Linux/ColdFusion on Linux/Railo on Linux Platforms:<br /> Primary Name Server:<br /> NS3.HOSTEK.COM<br /> 65.175.112.209 (if needed)<br /> <br /> Secondary Name Server:<br /> NS4.HOSTEK.COM<br /> 74.127.47.237 (if needed)<br /> &lt;/pre&gt;<br /> <br /> ==Pointing a domain registered at another registrar to Hostek.com==<br /> #You would first need to review your New Account Information Email to view the correct Name Servers for your hosting package<br /> #You could also refer to this WIKI based on the package/nameservers above.<br /> #Once you have the correct nameservers you will need to update them at your current registrar.<br /> #You will need to login. unlock your domain name and update the DNS/Nameservers to the appropriate ones.<br /> #If you cannot find where to do this at your current registrar please contact them and have them do it for you.<br /> <br /> [[Category:Domain-Names]]</div>

Nathanv