Hostek.com Wiki - User contributions [en]

WHM cPanel Updates

2014-11-06T22:16:39Z

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__FORCETOC__

=WHM/cPanel Updates=

==Updating from 11.41 to 11.46==

Note, before you can upgrade to 11.46 you will need to uninstall the Frontpage extensions in WHM.

#Access WHM/cPanel and in the search bar, go to FrontPage.
#At the bottom, there is a check box to uninstall FrontPage extensions.
#Check it and update.
#Once removed, go to update cPanel and start the upgrade process.

If doing this from SSH, use the following /scripts/upcp and it will upgrade to 11.46

==Updating from 11.38 to 11.40==

When cPanel puts out an update to their Web Host Manager (WHM) and cPanel systems, example 11.38 to 11.40, the update almost always includes a features change in WHM. They improve their settings and give more functionality to the hostmaster and list the updates in the Feature Showcase when you log in for the first time.
----

==Feature Showcase==

When a user first logs back into WHM they are presented with a Feature Showcase. This showcase list the latest updates and gives the user an option to enable or not enable the new feature (see example below).

[[file:Features_Showcase.png]]

==Options==

There are a few option to go with here. Some of these options are core features within WHM/cPanel and may require some thought. However, if you're not sure or don't wish to be bothered by this just go with Option 2 - Leave Features Disabled.

===Option 1 - Enable Features===

If you read through the options and have a good understanding of what they are and wish to implement them, simply select the Enable radial button and then click Save Settings.

===Option 2 - Leave Features Disabled===

If you wish to not enable the features then select the No, thank you radial button and click Save Settings.

===Option 3 - Get Assistance===

If you're not sure about the updated Feature set but wish to have more information and/or have us go ahead and enable/disable these features for you. Select the Exit to WHM option then put in a support ticket at https://support.hostek.com and we will be happy to assist you in this matter.

[[Category:VPS]]
[[Category:Linux VPS]]
[[Category:Control Panels]]

Reset Coldfusion Password

2014-04-29T19:33:41Z

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==Admin password reset==

You can reset your Coldfusion 8, ColdFusion 9, or Coldfusion 10 admin password by doing the following:

#Go to the ColdFusion installation directory (by default C:\ColdFusion8 or C:\ColdFusion9 or C:\ColdFusion10\cfusion\)
#Open the \Lib\ directory
#Locate the password.properties file and open this with notepad

* Make the following changes to the file, you will have to change the encrypted to false and then type a new password.
<pre>
#date/time
rdspassword=
password=TYPEYOURNEW-TEMPORARY-PASSWORDHERE
encrypted=FALSE
</pre>

*Save the file

===Restart CF and login===

#Restart the CF Application service. In cmd, type Services.msc or locate it in the Administrators Tools
#Once CF has restarted, login to CF Admin with the temporary password you set
#In Security, under administration, reset your password. The password.properties will set the password and encrypt it.

==CF 10 Additional Options==

* For ColdFusion 10 there is alternative option. Go t C:\ColdFusion10\cfusion\bin\ and run the passwordreset.bat (NOTE: leave RDS password blank)

[[Category:VPS]]
[[Category:ColdFusion]]
[[Category:ColdFusion-VPS]]

Reset Coldfusion Password

2014-04-29T19:30:47Z

Justinaes: Created page with "==Admin password reset== You can reset your Coldfusion 8, ColdFusion 9, or Coldfusion 10 admin password by doing the following: #Go to the ColdFusion installation directory ..."

==Admin password reset==

You can reset your Coldfusion 8, ColdFusion 9, or Coldfusion 10 admin password by doing the following:

#Go to the ColdFusion installation directory (by default C:\ColdFusion8 or C:\ColdFusion9 or C:\ColdFusion10\cfusion\)
#Open the \Lib\ directory
#Locate the password.properties file and open this with notepad

* Make the following changes to the file, you will have to change the encrypted to false and then type a new password.
<pre>
#date/time
rdspassword=
password=TYPEYOURNEW-TEMPORARY-PASSWORDHERE
encrypted=FALSE
</pre>

*Save the file

===Restart CF and login

#Restart the CF Application service. In cmd, type Services.msc or locate it in the Administrators Tools
#Once CF has restarted, login to CF Admin with the temporary password you set
#In Security, under administration, reset your password. The password.properties will set the password and encrypt it.

==CF 10 Additional Options==

* For ColdFusion 10 there is alternative option. Go t C:\ColdFusion10\cfusion\bin\ and run the passwordreset.bat (NOTE: leave RDS password blank)

PostgreSQL

2014-02-15T22:08:52Z

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__FORCETOC__

==PostgreSQL==

WHM/cPanel does offer and update script for the installation of PostgreSQL to your CentOS WHM/cPanel server. cPanel does not offer any RPM's for updating PostgreSQL. cPanel does recommend that you have an experienced PostgreSQL db administrator for installation, upgrading, and managing this db engine. While the version of CentOS/RedHat is not required for installation of PostgreSQL you can however check the version of CentOS running the following.

cat /etc/centos-release

==PostgreSQL db Backup==

It is highly recommend that you backup your databases before upgrading PostgreSQL. Please visit cPanel docs on how to backup your databases before upgrading on PostgreSQL on cPanel: [[http://docs.cpanel.net/twiki/bin/view/AllDocumentation/InstallationGuide/InstallingPostgresql#Backup%databases docs.cpanel.net]]

==Installing PostgreSQL on your cPanel server==

To begin the installation, SSH into the server and run the following command:

/scripts/installpostgres

==Configure PostgreSQL Installation in WHM==

Log into WHM/cPanel using your root user/password that came with the welcome email sent when the server was setup.

#Access Configure Postgres in WHM through "SQL Services"
#Click the Install Config button. NOTE: If PostgreSQL is already installed on the server this will overwrite the configuration of the current installation.
#Click Create Users
#Enter a new password for user

[[File:Postgresql_install.png]]

==PostgreSQL db Restore==

If you backed up a PostgreSQL db to upgrade, run the following to import your databases:

psql

==If Installation Failed==

Run the following:

service postgresql stop
mv /var/lib/pgsql /var/lib/directory_file_name
mv /var/lib/pgsql.old /var/lib/pgsql
service postgresql restart

[[Category:VPS]]
[[Category:Linux]]
[[Category:SQL]]
[[Category:WHM]]
[[Category:cpanel]]

PostgreSQL

2014-02-15T22:02:55Z

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PostgreSQL

2014-02-15T21:50:42Z

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__FORCETOC__

==PostgreSQL==

WHM/cPanel does support PostgreSQL to be installed on your CentOS server. cPanel does recommend that you have an experienced PostgreSQL db administrator for installation, upgrading, and managing this db engine. While the version of CentOS/RedHat is not required for installation of PostgreSQL you can however check the version of CentOS running the following.

cat /etc/centos-release

==Databases Backup==

It is highly recommend that you backup your databases before upgrading PostgreSQL. Please visit cPanel docs on how to backup your databases before upgrading on PostgreSQL on cPanel: [[http://docs.cpanel.net/twiki/bin/view/AllDocumentation/InstallationGuide/InstallingPostgresql#Backup%databases docs.cpanel.net]]

==Installing PostgreSQL on your cPanel server==

To begin the installation, SSH into the server and run the following command:

/scripts/installpostgres

==Configure PostgreSQL Installation in WHM==

Log into WHM/cPanel using your root user/password that came with the welcome email sent when the server was setup.

#Access Configure Postgres in WHM through "SQL Services"
#Click the Install Config button. NOTE: If PostgreSQL is already installed on the server this will overwrite the configuration of the current installation.
#Click Create Users
#Enter a new password for user

[[File:Postgresql_install.png]]

File:Postgresql install.png

2014-02-15T21:47:11Z

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PostgreSQL

2014-02-15T21:17:16Z

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place holder

File:Nav bin.png

2014-02-08T20:12:01Z

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Nav to Apache2.2 bin folder

File:Set loc.png

2014-02-08T20:10:51Z

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Set OPENSSL_CONF Location

File:Gen key.png

2014-02-08T20:09:31Z

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Generate both Private Key and CSR

File:Gen key.png

2014-02-08T20:04:04Z

Justinaes: Generate both Private Key and CSR

Generate both Private Key and CSR

File:Set loc.png

2014-02-08T19:55:11Z

Justinaes: Set OPENSSL_CONF Location

Set OPENSSL_CONF Location

File:Nav bin.png

2014-02-08T19:34:32Z

Justinaes: Nav to Apache2.2 bin folder

Nav to Apache2.2 bin folder

VPN-Plus Client Password Change

2014-02-05T21:55:30Z

Justinaes: /* Changing the Password for your VMWare SSL VPN-Plus User */

__FORCETOC__

==Changing the Password for your VMWare SSL VPN-Plus User==

Access your VPN client portal by going to your server's IP address using the following URL port/format:

<pre>
https://123.123.123.123:4443/sslvpn-plus/
</pre>

Click on Tools, then click Change Password. NOTE: you'll need your old password. If you do not have it, please request a password reset at https://support.hostek.com

[[File:Change pass.png]]

File:Change pass.png

2014-02-05T21:55:02Z

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VPN-Plus Client Password Change

2014-02-05T21:52:08Z

Justinaes: Created page with "__FORCETOC__ ==Changing the Password for your VMWare SSL VPN-Plus User== Access your VPN client portal by going to your server's IP address using the following URL port/for..."

VPN client configuration

2014-02-05T21:50:18Z

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__FORCETOC__

==VMWare SSL VPN-Plus==

===Download/Install the VMWare SSL VPN-Plus Client===

Access your new VPN client portal by going to your new server's IP address using the following URL format:

<pre>
https://123.123.123.123:4443/sslvpn-plus/
</pre>

* Accept the SSL Security error and you'll be redirected to the login page (Below). NOTE: the security error is due to no SSL being installed on the server for the VPS/VDS name and IP address at this time. This is an additional feature.

Using the credentials provided to you, via email with support, log-in to download the VPN Client. There will be a link under the List option with the servername-client. After clicking on it, you will be redirected to a download page. NOTE: If after 60 seconds the download does not start click the "click here" link to start the installation.

[[FILE:Client login.png]]

----

====Installing VMWare SSL VPN-Plus Client====

Next, Run the installer. If you get a request to not download/install due to Unknown Publisher please accept then click Run.

Click Yes to the installer. You'll see a progress window showing the install progress.

[[FILE:Install vpn.png]][[FILE:Progress vpn.png]]

----

====Logging into VMWare SSL VPN-Plus Client====

Now you'll want to log in to your VPN using the SAME credentials provided earlier.

[[File:Login_vpn.png]][[File:Login vpn2.png]]

Your connection should now be established

[[File:Connection est.png]]

----

==Cisco VPN Client Setup==

NOTE: This service is no longer provided to newer customers

Once you are setup with VPN access to your VPSs, you will also be provided with the following details:

*VPN IP address
*Group name and password (will be shared by all users for your VPN)
*Individual usernames/passwords for each user who needs to connect. This will be unique for each person who needs to connect to your VPN.
*Private addresses of each VPS server you have

To access your VPN, you will do the following:
#Ensure that the following conditions are met before proceeding:
#*All computers accessing your VPN are running current anti-virus will latest virus definitions and is kept up to date
#*#*All computers accessing your VPN are have all security updates (i.e. Windows updates) installed and is kept up to date
#Install the VPN client
#*Windows 32-bit version can be [http://hostek.com/cisco/vpnclient-32-bit.exe downloaded here].
#*Windows 64-bit version can be [http://hostek.com/cisco/vpnclient-64-bit.exe downloaded here].
#*MacOSX version can be [http://hostek.com/cisco/vpnclient-MacOS.zip downloaded here].
#*Linux and MacOS users can download the VPN client v5 from [http://www.cisco.com cisco.com] or can use the IPSec VPN client of their choice
#Once installed, lanch the VPN client and click on the ''New'' icon on the button bar at the top. You will be presented with a ''Create New VPN Connection Entry'' dialog box. Proceed as follows:
##Connection entry can be named anything you like, as well as the description.
##Host will be the VPN IP address provided to you by hostek.com
##Authentication tab will be the Group name and password provided to you by hostek.com ('''not''' your individual username/password). See the following figure:
##:[[File:Vpn1.PNG|link=|figure 1]]
##See the following screen shot for configuring the transport tab. Note that ''Allow Local LAN Access'' should be checked or else your computer will not have internet access while you are connected.
##:[[File:Vpn2.PNG|link=|figure 2]]
##The ''Backup Servers'' tab and ''Dial-Up'' tab should be left to their defaults.
#Once your connection entry is created, select the entry in the VPN client window and click ''Connect''.
#You will be prompted for a username and password. This will be your individual username/password provided to you by hostek.com
#:[[File:Vpn3.PNG|link=|figure 3]]

*'''Note''' For alternate IPSec VPN clients, the IPSec pre-shared key is the group password.

[[Category:VPS]]

VPN client configuration

2014-02-05T21:32:21Z

Justinaes: /* VMWare VPN-Plus */

__FORCETOC__

==VMWare SSL VPN-Plus==

===Downloading the VMWare SSL VPN-Plus Client===

Access your new VPN client portal by going to your new server's IP address using the following URL format:

<pre>
https://123.123.123.123:4443/sslvpn-plus/
</pre>

* Accept the SSL Security error and you'll be redirected to the login page (Below). NOTE: the security error is due to no SSL being installed on the server for the VPS/VDS name and IP address at this time. This is an additional feature.

Using the credentials provided to you, via email with support, log-in to download the VPN Client. There will be a link under the List option with the servername-client. After clicking on it, you will be redirected to a download page. NOTE: If after 60 seconds the download does not start click the "click here" link to start the installation.

[[FILE:Client login.png]]

----

===Installing VMWare SSL VPN-Plus Client===

Next, Run the installer. If you get a request to not download/install due to Unknown Publisher please accept then click Run.

Click Yes to the installer. You'll see a progress window showing the install progress.

[[FILE:Install vpn.png]][[FILE:Progress vpn.png]]

----

===Logging into VMWare SSL VPN-Plus Client===

Now you'll want to log in to your VPN using the SAME credentials provided earlier.

[[File:Login_vpn.png]][[File:Login vpn2.png]]

Your connection should now be established

[[File:Connection est.png]]

==Changing the Password for your VMWare SSL VPN-Plus User==

Access your VPN client portal by going to your server's IP address using the following URL port/format:

<pre>
https://123.123.123.123:4443/sslvpn-plus/
</pre>

Click on Tools, then click Change Password. NOTE: you'll need your old password. If you do not have it, please request a password reset at https://support.hostek.com

==Cisco VPN Client Setup==

NOTE: This service is no longer provided to newer customers

Once you are setup with VPN access to your VPSs, you will also be provided with the following details:

*VPN IP address
*Group name and password (will be shared by all users for your VPN)
*Individual usernames/passwords for each user who needs to connect. This will be unique for each person who needs to connect to your VPN.
*Private addresses of each VPS server you have

To access your VPN, you will do the following:
#Ensure that the following conditions are met before proceeding:
#*All computers accessing your VPN are running current anti-virus will latest virus definitions and is kept up to date
#*#*All computers accessing your VPN are have all security updates (i.e. Windows updates) installed and is kept up to date
#Install the VPN client
#*Windows 32-bit version can be [http://hostek.com/cisco/vpnclient-32-bit.exe downloaded here].
#*Windows 64-bit version can be [http://hostek.com/cisco/vpnclient-64-bit.exe downloaded here].
#*MacOSX version can be [http://hostek.com/cisco/vpnclient-MacOS.zip downloaded here].
#*Linux and MacOS users can download the VPN client v5 from [http://www.cisco.com cisco.com] or can use the IPSec VPN client of their choice
#Once installed, lanch the VPN client and click on the ''New'' icon on the button bar at the top. You will be presented with a ''Create New VPN Connection Entry'' dialog box. Proceed as follows:
##Connection entry can be named anything you like, as well as the description.
##Host will be the VPN IP address provided to you by hostek.com
##Authentication tab will be the Group name and password provided to you by hostek.com ('''not''' your individual username/password). See the following figure:
##:[[File:Vpn1.PNG|link=|figure 1]]
##See the following screen shot for configuring the transport tab. Note that ''Allow Local LAN Access'' should be checked or else your computer will not have internet access while you are connected.
##:[[File:Vpn2.PNG|link=|figure 2]]
##The ''Backup Servers'' tab and ''Dial-Up'' tab should be left to their defaults.
#Once your connection entry is created, select the entry in the VPN client window and click ''Connect''.
#You will be prompted for a username and password. This will be your individual username/password provided to you by hostek.com
#:[[File:Vpn3.PNG|link=|figure 3]]

*'''Note''' For alternate IPSec VPN clients, the IPSec pre-shared key is the group password.

[[Category:VPS]]

File:Connection est.png

2014-02-05T21:13:30Z

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File:Login vpn2.png

2014-02-05T21:11:05Z

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File:Login vpn.png

2014-02-05T20:54:38Z

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File:Progress vpn.png

2014-02-05T20:46:46Z

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File:Install vpn.png

2014-02-05T20:45:54Z

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VPN client configuration

2014-02-05T20:20:24Z

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__FORCETOC__

==VMWare VPN-Plus==

Access your new VPN client portal by going to your new server's IP address using the following URL format

<pre>
https://ServerIPaddress:4443/sslvpn-plus/
</pre>

==Cisco VPN Client Setup==

NOTE: This service is no longer provided to newer customers

Once you are setup with VPN access to your VPSs, you will also be provided with the following details:

*VPN IP address
*Group name and password (will be shared by all users for your VPN)
*Individual usernames/passwords for each user who needs to connect. This will be unique for each person who needs to connect to your VPN.
*Private addresses of each VPS server you have

To access your VPN, you will do the following:
#Ensure that the following conditions are met before proceeding:
#*All computers accessing your VPN are running current anti-virus will latest virus definitions and is kept up to date
#*#*All computers accessing your VPN are have all security updates (i.e. Windows updates) installed and is kept up to date
#Install the VPN client
#*Windows 32-bit version can be [http://hostek.com/cisco/vpnclient-32-bit.exe downloaded here].
#*Windows 64-bit version can be [http://hostek.com/cisco/vpnclient-64-bit.exe downloaded here].
#*MacOSX version can be [http://hostek.com/cisco/vpnclient-MacOS.zip downloaded here].
#*Linux and MacOS users can download the VPN client v5 from [http://www.cisco.com cisco.com] or can use the IPSec VPN client of their choice
#Once installed, lanch the VPN client and click on the ''New'' icon on the button bar at the top. You will be presented with a ''Create New VPN Connection Entry'' dialog box. Proceed as follows:
##Connection entry can be named anything you like, as well as the description.
##Host will be the VPN IP address provided to you by hostek.com
##Authentication tab will be the Group name and password provided to you by hostek.com ('''not''' your individual username/password). See the following figure:
##:[[File:Vpn1.PNG|link=|figure 1]]
##See the following screen shot for configuring the transport tab. Note that ''Allow Local LAN Access'' should be checked or else your computer will not have internet access while you are connected.
##:[[File:Vpn2.PNG|link=|figure 2]]
##The ''Backup Servers'' tab and ''Dial-Up'' tab should be left to their defaults.
#Once your connection entry is created, select the entry in the VPN client window and click ''Connect''.
#You will be prompted for a username and password. This will be your individual username/password provided to you by hostek.com
#:[[File:Vpn3.PNG|link=|figure 3]]

*'''Note''' For alternate IPSec VPN clients, the IPSec pre-shared key is the group password.

[[Category:VPS]]

File:Client login.png

2014-02-05T20:20:04Z

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SSH Access - Private Servers

2013-12-05T20:46:28Z

Justinaes: /* Install and Import Private SSH Key */

==Setting Up an SSH Access to your VPS==

Setting up a Private SSH Key allows you to remote in your Linux VPS (Virtual Private Server) and better manage/automate your server and your processes. Follow the steps below for setting up a Private SSH Key.

==Generate and Import Private SSH Key==

===Windows OS Key Generation===

#Download and install PuTTY and PuTTY Gen from [http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html]. Or get the installer for everything.
#NOTE: Even if you already have PuTTY check to see if there is a newer version available.

=====Generate a Public Key=====

#After installation open the PuTTY Key Generator.
#Click Generate.
#To generate a key, move the mouse around in the blank area while the key is generating.
#Change the "Key comment" to your personal e-mail address. Avoid email address that start with users like admin@ or support@
#The Key will look something like rsa-key-20131204, change it to user@domain.com.
#Enter a Really Good "Key passphrase" and confirm it. The Key should meet strict password standards. Store or memorize this passphrase.
#Copy the entire public key and paste it somewhere, you'll need it shortly.
#Click Save public key to a location you'll remember. Save as the first part of your e-mail address, e.g. user.ppk.

===Mac OS Key Generation===

===Importing SSH Key via WHM/cPanel===

[[FILE: whm-0.jpg]]

#Edit the .ppk file in notepad or notepad ++ (enter password when requested)
#Log in to WHM/cPanel using root and the root password in your server details email.
#In the Search section, enter "SSH" in the text box.
#Click on Manage root's SSH Keys

=====Import Public Key=====

#Leave the "Choose a name for this key (defaults to id_dsa):" Blank.
#Enter the .ppk passphrase in the next field.
#From the opened .ppk file, copy the entire contents of the file and paste in the Private Key area
#Create your Key: Take ssh-rsa from the top of the file and put in front of the Public Key and take the user in the "comment:" and put at the end of the Public Key.

Which will look like the following:

ssh-rsa AAAAAAEWdddjhfe9dFFFkeid99KKd...bunch of characters(no spaces here)...RID444KdddDIkeidA= user@domain.com

*Paste in the Public Key text field and select Import.

===Importing SSH Key via root Access===

#Open PuTTY
#Under the Sessions menu, input the IP address of the server.
#Make sure that the SSH button is selected.
#Click Open.
#Use root as the login name.
#Enter the root password.

Edit the authorized_key file

nano .ssh/authorized_keys

*If you haven't done so, create your Key: Copy the public key from the .ppk file, add ssh-rsa in front of it (single space) and after "=" put the user name user@domain.com (single space). See above for example.
*Add your key to authorized_keys (single line)
*Save
*Return to root and run "service sshd restart"

==Connecting with Private SSH Key==

===Using PuTTY with Windows===

#Opent PuTTY and go to SSH>>Auth
#Browse for your Private Key on your computer.
#Open it: the file location will be listed if done properly.
#Go back to "Session" and Highlight "Default Settings" and Save

*Now Connect to the IP address using port 22

===Connecting with Mac OS X or Linux===

To connect via SSH to your server:

#Open a terminal session.
#Issue the following command:

ssh -p $port $user@$IP

Where $port is meant to stand for the port number. 
$user is meant to stand for your username (First part of your ppk user name). 
$IP is meant to stand for your IP address of your server.

[[Category:Linux-VPS]]
[[Category:Sales]]
[[Category:VPS]]

SSH Access - Private Servers

2013-12-05T20:45:40Z

Justinaes: /* Windows Key Generation */

==Setting Up an SSH Access to your VPS==

Setting up a Private SSH Key allows you to remote in your Linux VPS (Virtual Private Server) and better manage/automate your server and your processes. Follow the steps below for setting up a Private SSH Key.

==Install and Import Private SSH Key==

===Windows OS Key Generation===

#Download and install PuTTY and PuTTY Gen from [http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html]. Or get the installer for everything.
#NOTE: Even if you already have PuTTY check to see if there is a newer version available.

=====Generate a Public Key=====

#After installation open the PuTTY Key Generator.
#Click Generate.
#To generate a key, move the mouse around in the blank area while the key is generating.
#Change the "Key comment" to your personal e-mail address. Avoid email address that start with users like admin@ or support@
#The Key will look something like rsa-key-20131204, change it to user@domain.com.
#Enter a Really Good "Key passphrase" and confirm it. The Key should meet strict password standards. Store or memorize this passphrase.
#Copy the entire public key and paste it somewhere, you'll need it shortly.
#Click Save public key to a location you'll remember. Save as the first part of your e-mail address, e.g. user.ppk.

===Mac OS Key Generation===

===Importing SSH Key via WHM/cPanel===

[[FILE: whm-0.jpg]]

#Edit the .ppk file in notepad or notepad ++ (enter password when requested)
#Log in to WHM/cPanel using root and the root password in your server details email.
#In the Search section, enter "SSH" in the text box.
#Click on Manage root's SSH Keys

=====Import Public Key=====

#Leave the "Choose a name for this key (defaults to id_dsa):" Blank.
#Enter the .ppk passphrase in the next field.
#From the opened .ppk file, copy the entire contents of the file and paste in the Private Key area
#Create your Key: Take ssh-rsa from the top of the file and put in front of the Public Key and take the user in the "comment:" and put at the end of the Public Key.

Which will look like the following:

ssh-rsa AAAAAAEWdddjhfe9dFFFkeid99KKd...bunch of characters(no spaces here)...RID444KdddDIkeidA= user@domain.com

*Paste in the Public Key text field and select Import.

===Importing SSH Key via root Access===

#Open PuTTY
#Under the Sessions menu, input the IP address of the server.
#Make sure that the SSH button is selected.
#Click Open.
#Use root as the login name.
#Enter the root password.

Edit the authorized_key file

nano .ssh/authorized_keys

*If you haven't done so, create your Key: Copy the public key from the .ppk file, add ssh-rsa in front of it (single space) and after "=" put the user name user@domain.com (single space). See above for example.
*Add your key to authorized_keys (single line)
*Save
*Return to root and run "service sshd restart"

==Connecting with Private SSH Key==

===Using PuTTY with Windows===

#Opent PuTTY and go to SSH>>Auth
#Browse for your Private Key on your computer.
#Open it: the file location will be listed if done properly.
#Go back to "Session" and Highlight "Default Settings" and Save

*Now Connect to the IP address using port 22

===Connecting with Mac OS X or Linux===

To connect via SSH to your server:

#Open a terminal session.
#Issue the following command:

ssh -p $port $user@$IP

Where $port is meant to stand for the port number. 
$user is meant to stand for your username (First part of your ppk user name). 
$IP is meant to stand for your IP address of your server.

[[Category:Linux-VPS]]
[[Category:Sales]]
[[Category:VPS]]

SSH Access - Private Servers

2013-12-05T20:44:42Z

Justinaes:

==Setting Up an SSH Access to your VPS==

Setting up a Private SSH Key allows you to remote in your Linux VPS (Virtual Private Server) and better manage/automate your server and your processes. Follow the steps below for setting up a Private SSH Key.

==Install and Import Private SSH Key==

===Windows Key Generation===

#Download and install PuTTY and PuTTY Gen from [http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html]. Or get the installer for everything.
#NOTE: Even if you already have PuTTY check to see if there is a newer version available.

=====Generate a Public Key=====

#After installation open the PuTTY Key Generator.
#Click Generate.
#To generate a key, move the mouse around in the blank area while the key is generating.
#Change the "Key comment" to your personal e-mail address. Avoid email address that start with users like admin@ or support@
#The Key will look something like rsa-key-20131204, change it to user@domain.com.
#Enter a Really Good "Key passphrase" and confirm it. The Key should meet strict password standards. Store or memorize this passphrase.
#Copy the entire public key and paste it somewhere, you'll need it shortly.
#Click Save public key to a location you'll remember. Save as the first part of your e-mail address, e.g. user.ppk.

===Mac OS Key Generation===

===Importing SSH Key via WHM/cPanel===

[[FILE: whm-0.jpg]]

#Edit the .ppk file in notepad or notepad ++ (enter password when requested)
#Log in to WHM/cPanel using root and the root password in your server details email.
#In the Search section, enter "SSH" in the text box.
#Click on Manage root's SSH Keys

=====Import Public Key=====

#Leave the "Choose a name for this key (defaults to id_dsa):" Blank.
#Enter the .ppk passphrase in the next field.
#From the opened .ppk file, copy the entire contents of the file and paste in the Private Key area
#Create your Key: Take ssh-rsa from the top of the file and put in front of the Public Key and take the user in the "comment:" and put at the end of the Public Key.

Which will look like the following:

ssh-rsa AAAAAAEWdddjhfe9dFFFkeid99KKd...bunch of characters(no spaces here)...RID444KdddDIkeidA= user@domain.com

*Paste in the Public Key text field and select Import.

===Importing SSH Key via root Access===

#Open PuTTY
#Under the Sessions menu, input the IP address of the server.
#Make sure that the SSH button is selected.
#Click Open.
#Use root as the login name.
#Enter the root password.

Edit the authorized_key file

nano .ssh/authorized_keys

*If you haven't done so, create your Key: Copy the public key from the .ppk file, add ssh-rsa in front of it (single space) and after "=" put the user name user@domain.com (single space). See above for example.
*Add your key to authorized_keys (single line)
*Save
*Return to root and run "service sshd restart"

==Connecting with Private SSH Key==

===Using PuTTY with Windows===

#Opent PuTTY and go to SSH>>Auth
#Browse for your Private Key on your computer.
#Open it: the file location will be listed if done properly.
#Go back to "Session" and Highlight "Default Settings" and Save

*Now Connect to the IP address using port 22

===Connecting with Mac OS X or Linux===

To connect via SSH to your server:

#Open a terminal session.
#Issue the following command:

ssh -p $port $user@$IP

Where $port is meant to stand for the port number. 
$user is meant to stand for your username (First part of your ppk user name). 
$IP is meant to stand for your IP address of your server.

[[Category:Linux-VPS]]
[[Category:Sales]]
[[Category:VPS]]

SSH Access - Private Servers

2013-12-05T20:34:18Z

Justinaes: /* Download PuTTY */

==Setting Up an SSH Access to your VPS==

Setting up a Private SSH Key allows you to remote in your Linux VPS (Virtual Private Server) and better manage/automate your server and your processes. Follow the steps below for setting up a Private SSH Key.

==Install and Import Private SSH Key==

===Download PuTTY===

NOTE: Even if you already have PuTTY check to see if there is a newer version available.

#Download and install PuTTY from [http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html].
#This will also install PuTTY Generator
#Choose an Installer. Example: putty-0.64-installer.exe

===Generate a Public Key===
#After installation open the PuTTY Key Generator.
#Click Generate.
#To generate a key, move the mouse around in the blank area while the key is generating.
#Change the "Key comment" to your personal e-mail address. Avoid email address that start with users like admin@ or support@
#The Key will look something like rsa-key-20131204, change it to user@domain.com.
#Enter a Really Good "Key passphrase" and confirm it. The Key should meet strict password standards. Store or memorize this passphrase.
#Copy the entire public key and paste it somewhere, you'll need it shortly.
#Click Save public key to a location you'll remember. Save as the first part of your e-mail address, e.g. user.ppk.

===Importing SSH Key via WHM/cPanel===

[[FILE: whm-0.jpg]]

#Edit the .ppk file in notepad or notepad ++ (enter password when requested)
#Log in to WHM/cPanel using root and the root password in your server details email.
#In the Search section, enter "SSH" in the text box.
#Click on Manage root's SSH Keys

=====Import Public Key=====

#Leave the "Choose a name for this key (defaults to id_dsa):" Blank.
#Enter the .ppk passphrase in the next field.
#From the opened .ppk file, copy the entire contents of the file and paste in the Private Key area
#Create your Key: Take ssh-rsa from the top of the file and put in front of the Public Key and take the user in the "comment:" and put at the end of the Public Key.

Which will look like the following:

ssh-rsa AAAAAAEWdddjhfe9dFFFkeid99KKd...bunch of characters(no spaces here)...RID444KdddDIkeidA= user@domain.com

*Paste in the Public Key text field and select Import.

===Importing SSH Key via root Access===

#Open PuTTY
#Under the Sessions menu, input the IP address of the server.
#Make sure that the SSH button is selected.
#Click Open.
#Use root as the login name.
#Enter the root password.

Edit the authorized_key file

nano .ssh/authorized_keys

*If you haven't done so, create your Key: Copy the public key from the .ppk file, add ssh-rsa in front of it (single space) and after "=" put the user name user@domain.com (single space). See above for example.
*Add your key to authorized_keys (single line)
*Save
*Return to root and run "service sshd restart"

==Connecting with Private SSH Key==

===Using PuTTY with Windows===

#Opent PuTTY and go to SSH>>Auth
#Browse for your Private Key on your computer.
#Open it: the file location will be listed if done properly.
#Go back to "Session" and Highlight "Default Settings" and Save

*Now Connect to the IP address using port 22

===Connecting with Mac OS X or Linux===

To connect via SSH to your server:

#Open a terminal session.
#Issue the following command:

ssh -p $port $user@$IP

Where $port is meant to stand for the port number. 
$user is meant to stand for your username (First part of your ppk user name). 
$IP is meant to stand for your IP address of your server.

[[Category:Linux-VPS]]
[[Category:Sales]]
[[Category:VPS]]

VPS

2013-12-05T20:27:56Z

Justinaes: /* Placing an order */

==Placing an order==
'''Q: What methods are available for accessing my VPS/Cloud server for managing?'''

'''A:''' Both Windows and Linux control panels allow excellent Management Tools for Site Settings, DNS, FTP users, Database Engines and domain specific settings. We recommend utilizing the control panels for adding and managing domains, because they are specifically built for this purpose and work great.

*Windows: RDP (Remote Desktop), WCP (Windows Control Panel) and if MSSQL or MySQL are installed you can connect remotely also with Microsoft SQL Studio or phpMyAdmin.
*Linux: [https://wiki.hostek.com/SSH_Access_-_Private_Servers SSH], WHM/cPanel and MySQL through phpMyAdmin.

'''Q: For Windows VPS/Cloud server, the checkout page has a field for the root password, what is that for?'''

'''A:''' In this field enter the password you would like set for the Administrator user on your server.

'''Q: The checkout page first asks for a domain, and Hostname Prefix what is this for?'''

'''A:''' The domain name can be any domain name we suggest a domain that you own (your-company.com). The hostname prefix is how we identify your server by name, by default we will use "server1" if nothing is provided but you can choose your own unique name. This will be appended to the domain, example: server1.your-company.com

'''Q: The checkout page has a field for NS1 and NS2, what is that for?'''

'''A:''' Most times this can be ignored. The only time it's needed is when you plan on hosting your own "vanity" DNS servers such as "NS1.YOURDOMAIN.COM" for also see more details for [https://wiki.hostek.com/DNS_(Name_Servers)#Custom_Name_Servers_for_VPS setting up vanity DNS servers].

'''Q: For a Windows VPS/Cloud server, do I need the IIS Rewrite Module?'''

'''A:''' Most times if you are not familiar with the IIS Rewrite Module, then you should not install it. However if you are using a .htaccess file for URL rewriting, be sure to select the ISAPI_Rewrite Module addon.

==Setup Time==
'''Q: How long do these plans take until they are ready to use from the time of ordering?'''

'''A:''' Our goal is 3 hours from the time of placing the order.

==Traffic and Growth==
'''Q: Can a VPS handle more than the default GB of traffic?'''

'''A:''' Yes, our VPS servers can handle a TON of traffic probably more than most normal sites would require. If you require additional bandwidth beyond the default, we can work on a custom quote. We highly recommend [https://wiki.hostek.com/VPS_Resources#Checklist_for_optimizing_applications_for_maximum_server_performance: optimizing your website], this can greatly reduce the bandwidth.

==Shared vs VPS==
We commonly get asked about the differences between Shared and VPS hosting, answers related to this can be found below.

====Control Panel====
'''Q: Would I receive "shared like" features such as a control panel with the ability to create FTP accounts and Databases?'''

'''A:''' (Windows) Yes, by default our Windows VPS Hosting plans include our powerful Windows Control Panel, see the [http://wcp.hostek.com/demo demo].
*During the order process select the type of database server and e-mail services to be installed. These features will also be integrated into the control panel for your VPS.

'''A:''' (Linux) Yes, by default our Linux VPS Hosting plans include Cpanel.
*During the order process by default MySQL is selected as the database engine installed by default as well as email services.

====ColdFusion Admin====
'''Q: Will I have access to the ColdFusion Admin panel, and can I enable RDS?'''

'''A:''' Yes, with all ColdFusion VPS accounts you can login to the ColdFusion Admin and enable RDS, the only exception being "fully managed" plans where we completely manage the sites on your VPS for you.

====Backups====
'''Q: Are the VPS servers backed up like the Shared hosting and can I can request a file restore?'''

'''A:''' Yes, they are backed up exactly the same way, we first replicate, and then do "block" level backups which provide "file" restores as requested.
*Due to the manual process required for restoring files, more than one restore per month will incur a small additional charge.

====Security====
'''Q: Is the security on VPS hosting better than Shared hosting.'''

'''A:''' While we do everything possible to keep ALL servers secure, there are no "shared" resources so the security would be higher.

====Speed & Stability====
'''Q: Will the VPS hosting be robust, and faster than shared hosting?'''

'''A:''' Yes and there are two main reasons:

#Your website(s) are not "sharing" resources, so if another customer is causing temporary problems with the operating system or utilizing many resources your server will not be affected.
#There's no "throttle" for VPS servers in IIS, for shared hosting we throttle the connections (at a high level) and for a good reason.

==VPS vs Virtual Dedicated Servers==
The differences between VPS and Virtual Dedicated Servers are specifically related to resource quantity and availability. While our VPS plans also meet most basic requirements for applications requiring more processing power and/or disk space by default we offer Virtual Dedicated.

'''Virtual Dedicated Server default resources vs VPS default resources'''
*Increased CPU frequency limit is (Approx 4Ghz higher)
*Increased Default CPU cores
*Increased Default RAM
*Increased Default Disk Space

Note, while physically dedicated servers are required in some special cases such as highly utilized database servers or other special applications in most cases a Virtual Server (VPS or Virtual Dedicated) will meet the requirements.

==Windows Based VPS==

===Remote Desktop===
====Q: Will I have access to Remote Desktop?====

'''A:''' Yes, however we suggest only using this if ABSOLUTLY necessary. The reason we stress this is because our [http://wcp.hostek.com/demo Windows Control Panel] is designed to do most everything required for hosting so you won't have to use Remote Desktop. If necessary for custom application installation or similar we understand some customers need this, so it's available.

====Q: How do I connect via Remote Desktop (RDP) to my VPS====

'''A:''' First, you should download an RDP client such as [mRemoteNG http://www.mremoteng.org/download]. If you do not wish to download a 3rd party client you can type '''mstsc''' in your Windows '''Run''' command, and it will launch the default Windows RDP client.

Once you have your RDP client open specify your server's IP as the computer you're connecting to, and you'll be able to connect with the credentials you received in your VPS/Virtual Dedicated server welcome email.

====Q: How do I disable the warning message after signing into Remote Desktop?====

'''A:''' If you wish to remove the Remote Desktop (RDP) sign-on message, do the following:
#Launch the ''Local Security Policy'' manager by clicking ''Start''-->''Administrative Tools''-->''Local Security Policy'' [[File:Disable_rdp_warning1.png]]
#Expand ''Local Policies''-->''Security Options'' [[File:Disable_rdp_warning2.png]]
#Right-click the item that says ''Interactive Logon: Message text for users attempting to log on'' [[File:Disable_rdp_warning3.png]]
#Here you can remove the warning message, or you may customize it to your needs. [[File:Disable_rdp_warning4.png]]

===CMS Installation===
'''Q: Can I install a CMS such as DotNetNuke, Kentico others?'''

'''A:''' Yes, first check the requirements for the CMS of your choice. In most cases a database server will be required, so make sure to select the correct database server choice during checkout. Secondly, after you have ordered and your VPS is setup, add the domain to the server (using the WCP control panel), create the appropriate database, upload the latest copy of the CMS to your server and follow the installation steps.

[[Category:Sales]]

SSH Access - Private Servers

2013-12-05T20:18:05Z

Justinaes: Created page with "==Setting Up an SSH Access to your VPS== Setting up a Private SSH Key allows you to remote in your Linux VPS (Virtual Private Server) and better manage/automate your server a..."

==Setting Up an SSH Access to your VPS==

Setting up a Private SSH Key allows you to remote in your Linux VPS (Virtual Private Server) and better manage/automate your server and your processes. Follow the steps below for setting up a Private SSH Key.

==Install and Import Private SSH Key==

===Download PuTTY===

NOTE: Even if you already have PuTTY check to see if there is a newer version available.

#Download and install PuTTY from [http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html].
#Choose an Installer. Example: putty-0.64-installer.exe

===Generate a Public Key===
#After installation open the PuTTY Key Generator.
#Click Generate.
#To generate a key, move the mouse around in the blank area while the key is generating.
#Change the "Key comment" to your personal e-mail address. Avoid email address that start with users like admin@ or support@
#The Key will look something like rsa-key-20131204, change it to user@domain.com.
#Enter a Really Good "Key passphrase" and confirm it. The Key should meet strict password standards. Store or memorize this passphrase.
#Copy the entire public key and paste it somewhere, you'll need it shortly.
#Click Save public key to a location you'll remember. Save as the first part of your e-mail address, e.g. user.ppk.

===Importing SSH Key via WHM/cPanel===

[[FILE: whm-0.jpg]]

#Edit the .ppk file in notepad or notepad ++ (enter password when requested)
#Log in to WHM/cPanel using root and the root password in your server details email.
#In the Search section, enter "SSH" in the text box.
#Click on Manage root's SSH Keys

=====Import Public Key=====

#Leave the "Choose a name for this key (defaults to id_dsa):" Blank.
#Enter the .ppk passphrase in the next field.
#From the opened .ppk file, copy the entire contents of the file and paste in the Private Key area
#Create your Key: Take ssh-rsa from the top of the file and put in front of the Public Key and take the user in the "comment:" and put at the end of the Public Key.

Which will look like the following:

ssh-rsa AAAAAAEWdddjhfe9dFFFkeid99KKd...bunch of characters(no spaces here)...RID444KdddDIkeidA= user@domain.com

*Paste in the Public Key text field and select Import.

===Importing SSH Key via root Access===

#Open PuTTY
#Under the Sessions menu, input the IP address of the server.
#Make sure that the SSH button is selected.
#Click Open.
#Use root as the login name.
#Enter the root password.

Edit the authorized_key file

nano .ssh/authorized_keys

*If you haven't done so, create your Key: Copy the public key from the .ppk file, add ssh-rsa in front of it (single space) and after "=" put the user name user@domain.com (single space). See above for example.
*Add your key to authorized_keys (single line)
*Save
*Return to root and run "service sshd restart"

==Connecting with Private SSH Key==

===Using PuTTY with Windows===

#Opent PuTTY and go to SSH>>Auth
#Browse for your Private Key on your computer.
#Open it: the file location will be listed if done properly.
#Go back to "Session" and Highlight "Default Settings" and Save

*Now Connect to the IP address using port 22

===Connecting with Mac OS X or Linux===

To connect via SSH to your server:

#Open a terminal session.
#Issue the following command:

ssh -p $port $user@$IP

Where $port is meant to stand for the port number. 
$user is meant to stand for your username (First part of your ppk user name). 
$IP is meant to stand for your IP address of your server.

[[Category:Linux-VPS]]
[[Category:Sales]]
[[Category:VPS]]

File:Whm-0.jpg

2013-12-05T20:10:06Z

Justinaes:

Vps

2013-12-04T18:27:47Z

Justinaes: Justinaes moved page Vps to VPS: new url

#REDIRECT [[VPS]]

VPS

2013-12-04T18:27:45Z

Justinaes: Justinaes moved page Vps to VPS: new url

==Placing an order==
'''Q: What methods are available for accessing my VPS/Cloud server for managing?'''

'''A:''' For Windows RDP, WCP Control Panel and if you have MSSQL or MySQL installed you can connect remotely also. For Linux, SSH, Cpanel and MySQL. For both Windows and Linux their control panels allow management for Domains, DNS, FTP, Database and domain specific settings. We recommend utilizing the control panels for adding and managing domains, because they are specifically built for this purpose and work great.

'''Q: For Windows VPS/Cloud server, the checkout page has a field for the root password, what is that for?'''

'''A:''' In this field enter the password you would like set for the Administrator user on your server.

'''Q: The checkout page first asks for a domain, and Hostname Prefix what is this for?'''

'''A:''' The domain name can be any domain name we suggest a domain that you own (your-company.com). The hostname prefix is how we identify your server by name, by default we will use "server1" if nothing is provided but you can choose your own unique name. This will be appended to the domain, example: server1.your-company.com

'''Q: The checkout page has a field for NS1 and NS2, what is that for?'''

'''A:''' Most times this can be ignored. The only time it's needed is when you plan on hosting your own "vanity" DNS servers such as "NS1.YOURDOMAIN.COM" for also see more details for [https://wiki.hostek.com/DNS_(Name_Servers)#Custom_Name_Servers_for_VPS setting up vanity DNS servers].

'''Q: For a Windows VPS/Cloud server, do I need the IIS Rewrite Module?'''

'''A:''' Most times if you are not familiar with the IIS Rewrite Module, then you should not install it. However if you are using a .htaccess file for URL rewriting, be sure to select the ISAPI_Rewrite Module addon.

==Setup Time==
'''Q: How long do these plans take until they are ready to use from the time of ordering?'''

'''A:''' Our goal is 3 hours from the time of placing the order.

==Traffic and Growth==
'''Q: Can a VPS handle more than the default GB of traffic?'''

'''A:''' Yes, our VPS servers can handle a TON of traffic probably more than most normal sites would require. If you require additional bandwidth beyond the default, we can work on a custom quote. We highly recommend [https://wiki.hostek.com/VPS_Resources#Checklist_for_optimizing_applications_for_maximum_server_performance: optimizing your website], this can greatly reduce the bandwidth.

==Shared vs VPS==
We commonly get asked about the differences between Shared and VPS hosting, answers related to this can be found below.

====Control Panel====
'''Q: Would I receive "shared like" features such as a control panel with the ability to create FTP accounts and Databases?'''

'''A:''' (Windows) Yes, by default our Windows VPS Hosting plans include our powerful Windows Control Panel, see the [http://wcp.hostek.com/demo demo].
*During the order process select the type of database server and e-mail services to be installed. These features will also be integrated into the control panel for your VPS.

'''A:''' (Linux) Yes, by default our Linux VPS Hosting plans include Cpanel.
*During the order process by default MySQL is selected as the database engine installed by default as well as email services.

====ColdFusion Admin====
'''Q: Will I have access to the ColdFusion Admin panel, and can I enable RDS?'''

'''A:''' Yes, with all ColdFusion VPS accounts you can login to the ColdFusion Admin and enable RDS, the only exception being "fully managed" plans where we completely manage the sites on your VPS for you.

====Backups====
'''Q: Are the VPS servers backed up like the Shared hosting and can I can request a file restore?'''

'''A:''' Yes, they are backed up exactly the same way, we first replicate, and then do "block" level backups which provide "file" restores as requested.
*Due to the manual process required for restoring files, more than one restore per month will incur a small additional charge.

====Security====
'''Q: Is the security on VPS hosting better than Shared hosting.'''

'''A:''' While we do everything possible to keep ALL servers secure, there are no "shared" resources so the security would be higher.

====Speed & Stability====
'''Q: Will the VPS hosting be robust, and faster than shared hosting?'''

'''A:''' Yes and there are two main reasons:

#Your website(s) are not "sharing" resources, so if another customer is causing temporary problems with the operating system or utilizing many resources your server will not be affected.
#There's no "throttle" for VPS servers in IIS, for shared hosting we throttle the connections (at a high level) and for a good reason.

==VPS vs Virtual Dedicated Servers==
The differences between VPS and Virtual Dedicated Servers are specifically related to resource quantity and availability. While our VPS plans also meet most basic requirements for applications requiring more processing power and/or disk space by default we offer Virtual Dedicated.

'''Virtual Dedicated Server default resources vs VPS default resources'''
*Increased CPU frequency limit is (Approx 4Ghz higher)
*Increased Default CPU cores
*Increased Default RAM
*Increased Default Disk Space

Note, while physically dedicated servers are required in some special cases such as highly utilized database servers or other special applications in most cases a Virtual Server (VPS or Virtual Dedicated) will meet the requirements.

==Windows Based VPS==

===Remote Desktop===
====Q: Will I have access to Remote Desktop?====

'''A:''' Yes, however we suggest only using this if ABSOLUTLY necessary. The reason we stress this is because our [http://wcp.hostek.com/demo Windows Control Panel] is designed to do most everything required for hosting so you won't have to use Remote Desktop. If necessary for custom application installation or similar we understand some customers need this, so it's available.

====Q: How do I connect via Remote Desktop (RDP) to my VPS====

'''A:''' First, you should download an RDP client such as [mRemoteNG http://www.mremoteng.org/download]. If you do not wish to download a 3rd party client you can type '''mstsc''' in your Windows '''Run''' command, and it will launch the default Windows RDP client.

Once you have your RDP client open specify your server's IP as the computer you're connecting to, and you'll be able to connect with the credentials you received in your VPS/Virtual Dedicated server welcome email.

====Q: How do I disable the warning message after signing into Remote Desktop?====

'''A:''' If you wish to remove the Remote Desktop (RDP) sign-on message, do the following:
#Launch the ''Local Security Policy'' manager by clicking ''Start''-->''Administrative Tools''-->''Local Security Policy'' [[File:Disable_rdp_warning1.png]]
#Expand ''Local Policies''-->''Security Options'' [[File:Disable_rdp_warning2.png]]
#Right-click the item that says ''Interactive Logon: Message text for users attempting to log on'' [[File:Disable_rdp_warning3.png]]
#Here you can remove the warning message, or you may customize it to your needs. [[File:Disable_rdp_warning4.png]]

===CMS Installation===
'''Q: Can I install a CMS such as DotNetNuke, Kentico others?'''

'''A:''' Yes, first check the requirements for the CMS of your choice. In most cases a database server will be required, so make sure to select the correct database server choice during checkout. Secondly, after you have ordered and your VPS is setup, add the domain to the server (using the WCP control panel), create the appropriate database, upload the latest copy of the CMS to your server and follow the installation steps.

[[Category:Sales]]

WHM cPanel Updates

2013-11-07T21:56:26Z

Justinaes: Created page with "__FORCETOC__ ==WHM/cPanel Updates== When cPanel puts out an update to their Web Host Manager (WHM) and cPanel systems, example 11.38 to 11.40, the update almost always inclu..."

__FORCETOC__

==WHM/cPanel Updates==

When cPanel puts out an update to their Web Host Manager (WHM) and cPanel systems, example 11.38 to 11.40, the update almost always includes a features change in WHM. They improve their settings and give more functionality to the hostmaster and list the updates in the Feature Showcase when you log in for the first time.
----

==Feature Showcase==

When a user first logs back into WHM they are presented with a Feature Showcase. This showcase list the latest updates and gives the user an option to enable or not enable the new feature (see example below).

[[file:Features_Showcase.png]]

==Options==

There are a few option to go with here. Some of these options are core features within WHM/cPanel and may require some thought. However, if you're not sure or don't wish to be bothered by this just go with Option 2 - Leave Features Disabled.

===Option 1 - Enable Features===

If you read through the options and have a good understanding of what they are and wish to implement them, simply select the Enable radial button and then click Save Settings.

===Option 2 - Leave Features Disabled===

If you wish to not enable the features then select the No, thank you radial button and click Save Settings.

===Option 3 - Get Assistance===

If you're not sure about the updated Feature set but wish to have more information and/or have us go ahead and enable/disable these features for you. Select the Exit to WHM option then put in a support ticket at https://support.hostek.com and we will be happy to assist you in this matter.

[[Category:VPS]]
[[Category:Linux VPS]]
[[Category:Control Panels]]

File:Features Showcase.png

2013-11-07T21:35:30Z

Justinaes:

Custom Name Servers on a VPS

2013-10-29T18:20:28Z

Justinaes:

'''How do I setup custom name servers with my Windows or Windows ColdFusion VPS?'''

1 - Setup "A" records in your domain name's DNS records for ns1.your-domain.com and ns2.your-domain.com pointing these to the IP address of our nameservers (See below). This is usually provided either in the email sent to you with your account information or from within your control panel.

IPs to use for Custom nameservers:

ns1 - 216.15.198.133 
ns2 - 216.15.198.134

2 - Go to your registrar and register the name servers. Every registrar is different for how you do this but it is usually very straight forward and they can help you do it if you have trouble. You will want to point the name servers to the above listed IP's.

[[Category:VPS]]
[[Category:Windows-VPS]]
[[Category:ColdFusion-VPS]]

Cfmail

2013-06-28T18:40:15Z

Justinaes: /* SmarterMail SMTP Authentication for VPSs */

__FORCETOC__
==Using CFMAIL with Default SMTP==
This method will allow you to send through the servers default SMTP server. You'll need to make sure and leave out the server, username, and password attributes when using this method as shown below:

<pre>
<cfmail
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

===SmarterMail SMTP Authentication for VPSs===
For security reasons it is the best practice to use SMTP Authentication for all scripts, either with SmarterMail on the VPS or an External SMTP Server, this is to prevent unauthorized emails being sent from the VPS. If SMTP Authentication Bypass is needed, and cannot be avoided, the Bypass can be setup through the security settings in SmarterMail.

==Using CFMAIL with External SMTP==
This second method will allow you to send through an external SMTP server such as mail.example.com. It requires specifying the server, port, useSSL, username, and password attributes as shown below:

<pre>
<cfmail
server="mail.example.com"
port="25"
useSSL="false"
username="example@example.com"
password="mySecretPassword!"
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

==Sending Both Text and HTML Email Parts using CFMAIL==
Including both TEXT and HTML parts in your emails will help lower a messages spam score and reduce the likelihood of it being considered spam by another mail provider. Instructions on how to add TEXT and HTML parts to your emails are here: [[ColdFusion_Tips_%26_Tricks#CFMAIL_Multi-Part_Emails|CFMAIL Multi-Part Emails]]

[[Category:ColdFusion]]
[[Category:VPS]]
[[Category:SmarterMail]]

Cfmail

2013-06-28T17:51:27Z

Justinaes: /* SmarterMail SMTP Authentication Bypass for ColdFusion VPSs */

__FORCETOC__
==Using CFMAIL with Default SMTP==
This method will allow you to send through the servers default SMTP server. You'll need to make sure and leave out the server, username, and password attributes when using this method as shown below:

<pre>
<cfmail
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

===SmarterMail SMTP Authentication for VPSs===
For security reasons it is the best practice to use SMTP Authentication for all scripts, either with SmarterMail on the VPS or an External SMTP Server, this is to prevent unauthorized emails being sent from the VPS.

==Using CFMAIL with External SMTP==
This second method will allow you to send through an external SMTP server such as mail.example.com. It requires specifying the server, port, useSSL, username, and password attributes as shown below:

<pre>
<cfmail
server="mail.example.com"
port="25"
useSSL="false"
username="example@example.com"
password="mySecretPassword!"
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

==Sending Both Text and HTML Email Parts using CFMAIL==
Including both TEXT and HTML parts in your emails will help lower a messages spam score and reduce the likelihood of it being considered spam by another mail provider. Instructions on how to add TEXT and HTML parts to your emails are here: [[ColdFusion_Tips_%26_Tricks#CFMAIL_Multi-Part_Emails|CFMAIL Multi-Part Emails]]

[[Category:ColdFusion]]
[[Category:VPS]]
[[Category:SmarterMail]]

Cfmail

2013-06-28T17:50:52Z

Justinaes: /* SmarterMail SMTP Authentication Bypass for ColdFusion VPSs */

__FORCETOC__
==Using CFMAIL with Default SMTP==
This method will allow you to send through the servers default SMTP server. You'll need to make sure and leave out the server, username, and password attributes when using this method as shown below:

<pre>
<cfmail
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

===SmarterMail SMTP Authentication Bypass for ColdFusion VPSs===
For security reasons it is the best practice to use SMTP Authentication for all scripts, either with SmarterMail on the VPS or an External SMTP Server, this is to prevent unauthorized emails being sent from the VPS.

==Using CFMAIL with External SMTP==
This second method will allow you to send through an external SMTP server such as mail.example.com. It requires specifying the server, port, useSSL, username, and password attributes as shown below:

<pre>
<cfmail
server="mail.example.com"
port="25"
useSSL="false"
username="example@example.com"
password="mySecretPassword!"
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

==Sending Both Text and HTML Email Parts using CFMAIL==
Including both TEXT and HTML parts in your emails will help lower a messages spam score and reduce the likelihood of it being considered spam by another mail provider. Instructions on how to add TEXT and HTML parts to your emails are here: [[ColdFusion_Tips_%26_Tricks#CFMAIL_Multi-Part_Emails|CFMAIL Multi-Part Emails]]

[[Category:ColdFusion]]
[[Category:VPS]]
[[Category:SmarterMail]]

Cfmail

2013-06-28T16:52:20Z

Justinaes: /* SmarterMail SMTP Authentication Bypass for ColdFusion VPS's */

__FORCETOC__
==Using CFMAIL with Default SMTP==
This method will allow you to send through the servers default SMTP server. You'll need to make sure and leave out the server, username, and password attributes when using this method as shown below:

<pre>
<cfmail
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

===SmarterMail SMTP Authentication Bypass for ColdFusion VPSs===
To use cfmail and Default SMTP from ColdFusion VPS servers with SmarterMail, 'SMTP Authentication Bypass' needs to be enabled. To use SMTP Authentication Bypass, for cfmail - without authentication, go to Security>>SMTP Authentication Bypass and enter the server's IP address and the localhost IP address of 127.0.0.1.

NOTE: For security reasons it is the best practice to use SMTP Authentication for all cfmail, either with SmarterMail on the VPS or an External SMTP Server, this it to prevent unauthorized emails being sent from the VPS (See the below settings). By default, New ColdFusion 10 Servers with SmarterMail has this disabled.

==Using CFMAIL with External SMTP==
This second method will allow you to send through an external SMTP server such as mail.example.com. It requires specifying the server, port, useSSL, username, and password attributes as shown below:

<pre>
<cfmail
server="mail.example.com"
port="25"
useSSL="false"
username="example@example.com"
password="mySecretPassword!"
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

==Sending Both Text and HTML Email Parts using CFMAIL==
Including both TEXT and HTML parts in your emails will help lower a messages spam score and reduce the likelihood of it being considered spam by another mail provider. Instructions on how to add TEXT and HTML parts to your emails are here: [[ColdFusion_Tips_%26_Tricks#CFMAIL_Multi-Part_Emails|CFMAIL Multi-Part Emails]]

[[Category:ColdFusion]]
[[Category:VPS]]
[[Category:SmarterMail]]

Cfmail

2013-06-28T16:51:44Z

Justinaes:

__FORCETOC__
==Using CFMAIL with Default SMTP==
This method will allow you to send through the servers default SMTP server. You'll need to make sure and leave out the server, username, and password attributes when using this method as shown below:

<pre>
<cfmail
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

===SmarterMail SMTP Authentication Bypass for ColdFusion VPS's===
To use cfmail and Default SMTP from ColdFusion VPS servers with SmarterMail, 'SMTP Authentication Bypass' needs to be enabled. To use SMTP Authentication Bypass, for cfmail - without authentication, go to Security>>SMTP Authentication Bypass and enter the server's IP address and the localhost IP address of 127.0.0.1.

NOTE: For security reasons it is the best practice to use SMTP Authentication for all cfmail, either with SmarterMail on the VPS or an External SMTP Server, this it to prevent unauthorized emails being sent from the VPS (See the below settings). By default, New ColdFusion 10 Servers with SmarterMail has this disabled.

==Using CFMAIL with External SMTP==
This second method will allow you to send through an external SMTP server such as mail.example.com. It requires specifying the server, port, useSSL, username, and password attributes as shown below:

<pre>
<cfmail
server="mail.example.com"
port="25"
useSSL="false"
username="example@example.com"
password="mySecretPassword!"
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

==Sending Both Text and HTML Email Parts using CFMAIL==
Including both TEXT and HTML parts in your emails will help lower a messages spam score and reduce the likelihood of it being considered spam by another mail provider. Instructions on how to add TEXT and HTML parts to your emails are here: [[ColdFusion_Tips_%26_Tricks#CFMAIL_Multi-Part_Emails|CFMAIL Multi-Part Emails]]

[[Category:ColdFusion]]
[[Category:VPS]]
[[Category:SmarterMail]]

Cfmail

2013-06-28T16:46:05Z

Justinaes:

__FORCETOC__
==Using CFMAIL with Default SMTP==
This method will allow you to send through the servers default SMTP server. You'll need to make sure and leave out the server, username, and password attributes when using this method as shown below:

<pre>
<cfmail
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

===SmarterMail SMTP Authentication Bypass for ColdFusion VPS's===
To use cfmail and Default SMTP from ColdFusion VPS servers with SmarterMail, 'SMTP Authentication Bypass' needs to be enabled. To use SMTP Authentication Bypass, for cfmail - without authentication, go to Security>>SMTP Authentication Bypass and enter the server's IP address and the localhost IP address of 127.0.0.1.

NOTE: For security reasons it is the best practice to use SMTP Authentication for all cfmail, either with SmarterMail on the VPS or an External SMTP Server, this it to prevent unauthorized emails being sent from the VPS (See the below settings). By default, New ColdFusion 10 Servers with SmarterMail has this disabled.

==Using CFMAIL with External SMTP==
This second method will allow you to send through an external SMTP server such as mail.example.com. It requires specifying the server, port, useSSL, username, and password attributes as shown below:

<pre>
<cfmail
server="mail.example.com"
port="25"
useSSL="false"
username="example@example.com"
password="mySecretPassword!"
from="#from#"
to="#to#"
subject="Sample CF e-mail">

This is the body of a test email.

</cfmail>
</pre>

==Sending Both Text and HTML Email Parts using CFMAIL==
Including both TEXT and HTML parts in your emails will help lower a messages spam score and reduce the likelihood of it being considered spam by another mail provider. Instructions on how to add TEXT and HTML parts to your emails are here: [[ColdFusion_Tips_%26_Tricks#CFMAIL_Multi-Part_Emails|CFMAIL Multi-Part Emails]]

[[Category:ColdFusion]]

Kindle Fire Email Setup

2013-06-12T17:22:30Z

Justinaes:

__FORCETOC__

==Prerequisites==

#To setup up an email account, the Kindle Fire needs an active internet connection.
#An active email account with Hostek.com (cPanel or SmarterMail)
#You'll need your Username/Password and the domain name hosting the email account

==Setup==

===Open Mail Application on your Kindle Fire===

First, open the email application on your Kindle Fire. Find the envelope on your Kindle Fire "Carousel" and open the application.

[[FILE:1_OpenMail400.png‎]]

===Select the Email Provider===

On the next screen, select Other Provider for the email account. If this is the first email account being setup, you will see the screen below. If there is already an account on the Kindle Fire, click Add Account.

[[FILE:2_OtherProvide400.png]]

===Initial Setup of Email Account===

On the next screen, enter the information requested. Name will be your full name. Enter the Email/Password for the account. Give the email account a Description, like Work Email. When finished, Click Manual Setup

[[File:3_Manual_Setup400.png]]

===Incoming Server Settings===

Here you will set the incoming mail server settings.

*For Account, choose [https://wiki.hostek.com/IMAP IMAP] or POP3 (POP3 is the standard setting).
*The Username/Password should have transferred over.
*For the Incoming Server, it will say POP3 server or IMAP server - depending on which account type you went with, you will use your domain name with mail in front of it, like mail.domain.com.
*For Security type, leave as None
*Port will be 110 for POP3 and 143 for IMAP (This will default to the correct port when you change the account type).

[[File:4 Incoming Server Settings400.png]]

===Outgoing Server Setting===

Scroll down and you will find the Outgoing Mail Server Settings.

*For SMTP Server, enter mail.yourdomain.com (your domain name in place of "yourdomain.com")
*For Security Type, leave as None
*For Port, you can use 587 (which is a submissive port). If 587 fails, try using 25 or 26 for Outgoing Server Port.
*Leave Require sign-in checked
*Enter Username/Password
*Click Next

[[FILE:5_Outgoing_Server_Settings400.png]]

==Troubleshooting==

*Verify that the Username and Password are correct. Uncheck the "Hide Password" option during setup. If it continues to fail, try logging on to your Webmail (by going to mail.yourdomain.com) and accessing it using the same settings. If they do not work, contact your mail administrator about your Username/Password not working.

*If the Username/Password do work, try changing your outgoing server port to 25 or 26.

*If these do not work, there could be a DNS issue. Try using the actual server address, for instance mail13.hostek.com. You can get the exact address from your mail administrator or by accessing the domain's control panel and viewing the mail settings.

[[Category: Configuring-Email-Clients]]

Kindle Fire Email Setup

2013-06-12T16:10:52Z

Justinaes: /* Prerequisites */

Kindle Fire Email Setup

2013-06-12T16:07:51Z

Justinaes:

__FORCETOC__

==Prerequisites==

#These are setup instructions for the 2nd Generation of the Kindle Fire.
#To setup up an email account, the Kindle Fire needs an internet connection.
#An active Mail account with Hostek.com (cPanel or SmarterMail)
#Username and Password

==Setup==

===Open Mail Application on your Kindle Fire===

First, open the email application on your Kindle Fire. Find the envelope on your Kindle Fire "Carousel" and open the application.

[[FILE:1_OpenMail400.png‎]]

===Select the Email Provider===

On the next screen, select Other Provider for the email account. If this is the first email account being setup, you will see the screen below. If there is already an account on the Kindle Fire, click Add Account.

[[FILE:2_OtherProvide400.png]]

===Initial Setup of Email Account===

On the next screen, enter the information requested. Name will be your full name. Enter the Email/Password for the account. Give the email account a Description, like Work Email. When finished, Click Manual Setup

[[File:3_Manual_Setup400.png]]

===Incoming Server Settings===

Here you will set the incoming mail server settings.

*For Account, choose [https://wiki.hostek.com/IMAP IMAP] or POP3 (POP3 is the standard setting).
*The Username/Password should have transferred over.
*For the Incoming Server, it will say POP3 server or IMAP server - depending on which account type you went with, you will use your domain name with mail in front of it, like mail.domain.com.
*For Security type, leave as None
*Port will be 110 for POP3 and 143 for IMAP (This will default to the correct port when you change the account type).

[[File:4 Incoming Server Settings400.png]]

===Outgoing Server Setting===

Scroll down and you will find the Outgoing Mail Server Settings.

*For SMTP Server, enter mail.yourdomain.com (your domain name in place of "yourdomain.com")
*For Security Type, leave as None
*For Port, you can use 587 (which is a submissive port). If 587 fails, try using 25 or 26 for Outgoing Server Port.
*Leave Require sign-in checked
*Enter Username/Password
*Click Next

[[FILE:5_Outgoing_Server_Settings400.png]]

==Troubleshooting==

*Verify that the Username and Password are correct. Uncheck the "Hide Password" option during setup. If it continues to fail, try logging on to your Webmail (by going to mail.yourdomain.com) and accessing it using the same settings. If they do not work, contact your mail administrator about your Username/Password not working.

*If the Username/Password do work, try changing your outgoing server port to 25 or 26.

*If these do not work, there could be a DNS issue. Try using the actual server address, for instance mail13.hostek.com. You can get the exact address from your mail administrator or by accessing the domain's control panel and viewing the mail settings.

File:5 Outgoing Server Settings400.png

2013-06-12T15:55:53Z

Justinaes:

File:4 Incoming Server Settings400.png

2013-06-12T15:41:44Z

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Kindle Fire Email Setup

2013-06-12T15:38:24Z

Justinaes: /* Initial Setup of Email Account */