Hostek.com Wiki - User contributions [en]

ISAPI Rewrite

2015-05-08T23:23:54Z

Chrisw: /* Non-www, non-HTTPS to www, HTTPS redirects */

__FORCETOC__

= ISAPI_Rewrites and Redirects Version 3 =

ISAPI_Rewrite Version 3 is a powerful URL manipulation engine based on regular expressions. Hostek.com has lots of experience with Isapi_Rewrite Hosting. Here are a couple of examples of using Isapi_Rewrite Version 3:

NOTE: Place the rewrite rules in a file named .htaccess and place it at the web root (ie, /wwwroot folder) If you do not have a .htaccess file created already then use a text editor like Notpad and save the file as a .htaccess or use the File Manager in the hosting control panel to create the .htaccess file on the server.

== Simple Redirects and Rewrites ==

==== Redirecting to a different domain ====
If you need to redirect your website to another website

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On

RewriteCond %{HTTP_HOST} ^(www\.)?domain\.com$ [NC]
RewriteRule ^(.*)$ http://www.newdomain.com/$1 [QSA,R=301]
</pre>

==== Rewrite a Folder to another Folder ====

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteBase /

RewriteRule ^oldfolder$ /correctfolder [NC,R=301,L]
</pre>

==== Redirect File Names ====
To have your index.htm page auto redirect to index.asp user this example

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteRule index.htm index.asp [R=301,L]
</pre>

==== Subfolder Rewrite ====
To redirect your domain to a subfolder of that domain example: www.domain.com to www.domain.com/folder

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine On

# Exclude requests already going to /subfolder to avoid an infinite loop
RewriteRule ^subfolder.*$ - [NC,L]

# Rewrite normal requests to /subfolder
RewriteRule ^(.*)$ /subfolder/$1 [L]
</pre>

==== non-www. to www. Redirects ====

Redirecting non-www version to www., example domain.com to www.domain.com

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteCond %{HTTP_HOST} !^$
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTPS}s ^on(s)|
RewriteRule ^ http%1://www.%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</pre>

==== URL Rewrite ====

Suppose you have URL like www.example.com/foo.asp?a=A&b=B&c=C and you want to access it as www.example.com/foo.asp/a/A/b/B/c/

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteRule ^(.*?\.asp)/([^/]*)/([^/]*)(/.+)? $1$4?$2=$3 [NC,LP,QSA]
</pre>

==== WordPress Permalinks ====

WordPress Permalinks using mod_rewrite are for Linux, but ISAPI_Rewrite does offer the equivalent. If you want to have index.php not show in the url try using these in your .htaccess file.

If your WordPress site is in the wwwroot folder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# BEGIN WordPress

#Options +Followsymlinks
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [NC,L]

# END WordPress
</pre>

If your WordPress site is in a subfolder.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# BEGIN WordPress

#Options +Followsymlinks
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /subfolder/index.php [NC,L]

# END WordPress
</pre>

== HTTP to HTTPS SSL Rewrites ==

==== SSL ====
Suppose you have URL like http://shop.example.com and you want your visitors to be redirected to https://shop.example.com

Here is example how to force SSL for certain folder. Simply put following rules into the .htaccess file in this folder:

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

#Fix missing trailing slash char on folders
RewriteRule ^([^.?]+[^.?/])$ $1/ [R,L]

#Redirect non-HTTPS to HTTPS
RewriteEngine on

RewriteCond %{SERVER_PORT} !443
RewriteCond %{HTTP_HOST} ^(www\.)?(.+)$
RewriteRule ^(.*)$ https://%2/$1 [R,L]
</pre>

====Non-www, non-HTTPS to www, HTTPS redirects====
RewriteEngine on
RewriteCond %{SERVER_PORT} !443
RewriteCond %{HTTP_HOST} !^$
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteCond %{HTTPS} ^on(s)|
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R,L]

==== Shared SSL ====

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

# handle non-www HTTPS redirects. Consecutive conditions are implicitly ANDed together.
RewriteCond %{SERVER_PORT} ^443$
RewriteCond %{HTTP_HOST} ^(?!www\.).*mywebsite\.com$
RedirectRule ^/(.*)$ https://secure#.ezhostingserver.com/mywebsite-com/$1 [R=301]

# All requests arriving to this point either use www for the hostname, or use
# HTTP for the protocol.

# handle non-www non-HTTPS redirects
RewriteCond %{HTTP_HOST} ^(?!www\.).*mywebsite\.com$
RedirectRule ^/(.*)$ http://www.mywebsite.com/$1 [R=301]
</pre>

== Site Crawlers ==

Example on how to prevent certain spiders from crawling your site.

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on

RewriteCond %{HTTP_USER_AGENT} ^Baiduspider.*$
RewriteRule .* /block.htm

RewriteCond %{HTTP_USER_AGENT} ^Yandex.*$
RewriteRule .* /block.htm
</pre>

== Wild-Card Subdomains & Variables Rewrites ==

Here is an example to show how to get the variables from positions 1 and 2 without it mattering how many items are in the URL. In other words, a good example for a rewrite rule for optional parameters.

==== Variable URLs ====
Let's say you want to have a URL display like: http://your_domain.com/some-folder/34-77-some-key-word.html
But you want that to really process a query like:http://your_domain.com/folder/search.asp?country=34&city=77

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
RewriteEngine on
RewriteRule ^some-folder/([^-]+)-([^-]+)-.*$ /folder/search.asp?country=$1&city=$2
</pre>

==== Wild-Card Subdomains ====

Rewrite all wild-card sub-domain requests to a folder without affecting "your_domain.com" or "www.your_domain.com"

<pre style="white-space: pre-wrap;
white-space: -moz-pre-wrap;
white-space: -pre-wrap;
white-space: -o-pre-wrap;
word-wrap: break-word">
# Ignore requests that are already rewritten
RewriteRule ^subdomainfolder/.*$ - [NC,L]

# Rewrite all requests to non-www sub-domains to /subdomainfolder
RewriteCond %{HTTP_HOST} !^(www\.)?your_domain\.com$ [NC]
RewriteRule ^(.*)$ /subdomainfolder/$1 [L]
</pre>

For more Examples and other uses please visit [http://www.helicontech.com/isapi_rewrite/doc/examples.htm#SEF Helicon Tech]

[[Category:Windows]]
[[Category:Tutorials]]
[[Category:ISAPI_Rewrite]]

Testing Your Web Site Before Changing DNS

2015-04-13T05:14:53Z

Chrisw: /* Linux */

==Using Your Computer's Hosts File to Test Your Web Site==
When migrating your site to a new server, you want to test your site before updating the DNS to point to the new server. To do this you can use your computer's '''hosts''' file to force your computer to visit the new server when visiting your domain name.
===Introduction===
Your computer's '''hosts''' file is a local repository for resolving a domain name to an IP, and this method predates modern DNS systems. The computer checks its hosts file before making any DNS requests to resolve a domain. This allows you to adjust your hosts file to force your computer to visit a different IP address when visiting your domain name.
===Example===
Below is example from a Windows hosts file that shows ''google.com'' and ''www.google.com'' pointing to a different IP address than what is reported by a DNS lookup.
<pre>
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
192.168.1.204 google.com
192.168.1.204 www.google.com
</pre>
===How to Edit the Hosts File===
====Windows PC (Windows 95 / 98 / Me / NT / 2000 / XP / 2003 / Vista / 7)====
#Open Notepad as Administrator:
##Click the Start menu, open All Programs --> Accessories
##Right-click Notepad and click '''Run as Administrator'''
#In Notepad click File --> Open and find the hosts file at the appropriate location:
#*'''Windows NT / 2000 / XP / 2003 / Vista / 7''':<pre>C:\windows\system32\drivers\etc\hosts</pre>
#*'''Windows 95 / 98 / Me''':<pre>C:\windows\hosts</pre>
#*'''''Please note that the file type drop-down menu needs to be changed to "All Files" to see the hosts file:''''' [[Image:edit_hosts_file2.jpg]] 
#On the last line add your entry as shown below then save and close Notepad. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>

====Mac OS====
#Open a finder window and open your Applications folder
#Open the Utilities folder
#Locate the Terminal app and double-click it
#When the terminal opens, enter this command:
#*'''Mac OS 10.6 and higher''':<pre>sudo nano /etc/hosts</pre>
#*'''Mac OS 10.5 and below''':<pre>sudo nano /private/etc/hosts</pre>
#Enter your Mac user's password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes

====Linux====
#SSH into your console or open your terminal if you run a GUI on your Linux machine.
#Enter this command: <pre>sudo nano /etc/hosts</pre>
#Enter your ''root'' password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes
'''''Note''': If you plan to test with the '''www''' version of your domain name, you must add an entry for the '''www''' version of your domain to the hosts file. You may also need to '''[[Flush_DNS_Resolver_Cache|flush your computer's DNS resolver cache]]''' after making these changes too.''

===Further Reading===
*[http://www.bleepingcomputer.com/tutorials/hosts-files-explained/ The Hosts File and what it can do for you]
*[http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/ Beginner Geek: How To Edit Your Hosts File]
*[http://support.microsoft.com/kb/228760 How to use a Hosts file to test a site that uses host headers on an Intranet]
*[http://support.apple.com/kb/ta27291 Mac OS X: How to Add Hosts to Local Hosts File]

[[Category:Tutorials]]
[[Category:Resellers]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Linux-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

Testing Your Web Site Before Changing DNS

2015-04-13T05:14:23Z

Chrisw: /* Linux */

==Using Your Computer's Hosts File to Test Your Web Site==
When migrating your site to a new server, you want to test your site before updating the DNS to point to the new server. To do this you can use your computer's '''hosts''' file to force your computer to visit the new server when visiting your domain name.
===Introduction===
Your computer's '''hosts''' file is a local repository for resolving a domain name to an IP, and this method predates modern DNS systems. The computer checks its hosts file before making any DNS requests to resolve a domain. This allows you to adjust your hosts file to force your computer to visit a different IP address when visiting your domain name.
===Example===
Below is example from a Windows hosts file that shows ''google.com'' and ''www.google.com'' pointing to a different IP address than what is reported by a DNS lookup.
<pre>
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
192.168.1.204 google.com
192.168.1.204 www.google.com
</pre>
===How to Edit the Hosts File===
====Windows PC (Windows 95 / 98 / Me / NT / 2000 / XP / 2003 / Vista / 7)====
#Open Notepad as Administrator:
##Click the Start menu, open All Programs --> Accessories
##Right-click Notepad and click '''Run as Administrator'''
#In Notepad click File --> Open and find the hosts file at the appropriate location:
#*'''Windows NT / 2000 / XP / 2003 / Vista / 7''':<pre>C:\windows\system32\drivers\etc\hosts</pre>
#*'''Windows 95 / 98 / Me''':<pre>C:\windows\hosts</pre>
#*'''''Please note that the file type drop-down menu needs to be changed to "All Files" to see the hosts file:''''' [[Image:edit_hosts_file2.jpg]] 
#On the last line add your entry as shown below then save and close Notepad. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>

====Mac OS====
#Open a finder window and open your Applications folder
#Open the Utilities folder
#Locate the Terminal app and double-click it
#When the terminal opens, enter this command:
#*'''Mac OS 10.6 and higher''':<pre>sudo nano /etc/hosts</pre>
#*'''Mac OS 10.5 and below''':<pre>sudo nano /private/etc/hosts</pre>
#Enter your Mac user's password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes

====Linux====
#SSH into your console or open your terminal if you run a GUI on your Linux machine.
#Enter this command:
<pre>sudo nano /etc/hosts</pre>
#Enter your ''root'' password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes
'''''Note''': If you plan to test with the '''www''' version of your domain name, you must add an entry for the '''www''' version of your domain to the hosts file. You may also need to '''[[Flush_DNS_Resolver_Cache|flush your computer's DNS resolver cache]]''' after making these changes too.''

===Further Reading===
*[http://www.bleepingcomputer.com/tutorials/hosts-files-explained/ The Hosts File and what it can do for you]
*[http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/ Beginner Geek: How To Edit Your Hosts File]
*[http://support.microsoft.com/kb/228760 How to use a Hosts file to test a site that uses host headers on an Intranet]
*[http://support.apple.com/kb/ta27291 Mac OS X: How to Add Hosts to Local Hosts File]

[[Category:Tutorials]]
[[Category:Resellers]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Linux-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

CPanel Tutorials

2015-03-30T22:14:43Z

Chrisw: /* cPanel */

__FORCETOC__
== cPanel ==
[http://hostek.com/tutorials/cpanel-x3-addon.html How to create an Add-on Domain]

[http://hostek.com/tutorials/cpanel-x3-autoresponder.html How to create an Auto-responder]

[http://hostek.com/tutorials/cpanel-x3-catchall.html How to create a default (catch-all) email account]

[http://hostek.com/tutorials/cpanel-x3-contact.html How to keep your contact information up to date]

[http://hostek.com/tutorials/cpanel-x3-createmysql.html How to create a MySQL database]

[http://hostek.com/tutorials/cpanel-x3-cronjob.html How to setup a cron job]

[http://hostek.com/tutorials/cpanel-x3-diskusage.html Using the Disk Usage Viewer]

[http://hostek.com/tutorials/cpanel-x3-error.html How to create custom error pages]

[http://hostek.com/tutorials/cpanel-x3-fantastico.html An introduction to using Fantastico]

[http://hostek.com/tutorials/cpanel-x3-filemanager.html Using File Manager]

[http://hostek.com/tutorials/cpanel-x3-forwarder.html How to setup email forwarding (redirects)]

[http://hostek.com/tutorials/cpanel-x3-ftp.html How to create additional FTP accounts]

[http://hostek.com/tutorials/cpanel-x3-hotlink.html How to setup hotlink protection]

[http://hostek.com/tutorials/cpanel-x3-indexmgr.html How to use the Index Manager]

[http://hostek.com/tutorials/cpanel-x3-ipdeny.html How to use the IP Deny Manager]

[http://hostek.com/tutorials/cpanel-x3-login.html How to Login]

[http://hostek.com/tutorials/cpanel-x3-navigate.html Becoming familiar and Navigating around]

[http://hostek.com/tutorials/cpanel-x3-park.html How to Park a Domain]

[http://hostek.com/tutorials/cpanel-x3-phpmyadmin.html Managing MySQL databases with phpMyAdmin]

[http://hostek.com/tutorials/cpanel-x3-popemail.html How to create a POP email account]

[http://hostek.com/tutorials/cpanel-x3-protect.html How to password protect a directory]

[http://hostek.com/tutorials/cpanel-x3-pwchange.html How to change your password in cPanel]

[http://hostek.com/tutorials/cpanel-x3-rawlog.html How to manage the Raw Access Logs]

[http://hostek.com/tutorials/cpanel-x3-redirects.html How to manage URL redirects]

[http://hostek.com/tutorials/cpanel-x3-webdisk.html How to use Web Disk]

[http://hostek.com/tutorials/cpanel-x3-style.html How to change your cPanel Style]

[http://hostek.com/tutorials/cpanel-x3-subdomain.html How to create a subdomain]

[http://hostek.com/tutorials/cpanel-x3-trace.html How to trace an email address]

[http://hostek.com/tutorials/cpanel-x3-webmail.html How to use Webmail]

== cPanel WHM Reseller ==
[http://hostek.com/tutorials/whm11_accesskey.html How to setup your Remote Access Key]

[http://hostek.com/tutorials/whm11_addpackage.html How to create Hosting Packages]

[http://hostek.com/tutorials/whm11_bandwidth.html How to limit bandwidth usage]

[http://hostek.com/tutorials/whm11_branding.html Using cPanel Branding]

[http://hostek.com/tutorials/whm11_create.html How to create a new hosting account]

[http://hostek.com/tutorials/whm11_demo.html Disable or Enable mode]

[http://hostek.com/tutorials/whm11_dns.html Managing DNS Zones]

[http://hostek.com/tutorials/whm11_editpackage.html How to edit or delete hosting packages]

[http://hostek.com/tutorials/whm11_feature.html Using the Feature Manager]

[http://hostek.com/tutorials/whm11_login.html How to login to Webhost Manager]

[http://hostek.com/tutorials/whm11_mail.html Using Mail Troubleshooter]

[http://hostek.com/tutorials/whm11_modify.html How to modify an account]

[http://hostek.com/tutorials/whm11_multi.html Using Multi-Account Functions]

[http://hostek.com/tutorials/whm11_mx.html Managing MX entries]

[http://hostek.com/tutorials/whm11_navigate.html Becoming familiar with, and navigating around]

[http://hostek.com/tutorials/whm11_news.html Using cPanel/WHM News feature]

[http://hostek.com/tutorials/whm11_park.html How to park a domain]

[http://hostek.com/tutorials/whm11_password.html How to change an account password]

[http://hostek.com/tutorials/whm11_quota.html How to modify an account's quota]

[http://hostek.com/tutorials/whm11_skeleton.html Learning about the skeloton directory]

[http://hostek.com/tutorials/whm11_ssl.html Generating and Installing SSL certificates]

[http://hostek.com/tutorials/whm11_status.html Checking your server status and information]

[http://hostek.com/tutorials/whm11_suspendaccount.html Suspending or unsuspending an account]

[http://hostek.com/tutorials/whm11_suspendpage.html How to modify the suspended accounts page]

[http://hostek.com/tutorials/whm11_terminate.html Terminate an account]

[http://hostek.com/tutorials/whm11_theme.html How to change your WHM theme]

[http://hostek.com/tutorials/whm11_upgrade.html How to Upgrade/Downgrade an account]

[http://hostek.com/tutorials/whm11_whm.html What is the difference between WebHost Manager(WHM) and cPanel]

[http://hostek.com/tutorials/whm11_whmpass.html How to change your WHM password]

[[Category:Control-Panels]]
[[Category:Tutorials]]

Client Control Panel

2015-02-24T03:34:45Z

Chrisw: /* How to Manage My registered Domains in my account */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to change your billing password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.

==How to reset your billing password==
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

Note - If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the WHOIS information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

== How to Disable Auto Renew (or Enable Auto Renew)==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and then "My Domains"
#Click on "Manage Domain" for the domain you would like to modify auto-renew settings
#Click on the "Auto Renew" tab
#The status of your Auto Renew setting will be displayed with a button to Enable/Disable auto-renew

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services''' or '''View Available Addons'''
#Find the desired service and click '''Order Now'''

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==How to edit Domain Registration Contact Details==
*If your domain is registered with us, these are steps to change your Domain Contact Details / WHOIS Information.
#Log in to the Client Area (here: https://cp.hostek.com/).
#Click on '''Domains'''.
#Select '''My Domains'''.
#On the right-side of the chosen Domain, you will want to click the '''Down-Arrow''' next to '''Manage Domain'''.
##If your domain is currently in a locked state, please move to the '''Registrar Lock''' tab, and click '''Disable Registrar Lock'''.
#Click '''Edit Contact Information'''.
#Make any changes that you wish.
#Click '''Save Changes''' at the bottom, to ensure that you've kept the differences.
*Note: If you encounter any errors in this process, please contact support and we'll provide you with alternate means. (https://support.hostek.com/ or email us at '''support@hostek.com''')

==Permissions for Sub-Accounts==
#To set permission and restrictions for Sub Accounts follow these steps:
#Log in to the (Billing) Control Panel, here: http://cp.hostek.com/.
#On the '''Home''' page, click '''Update Your Details'''.
#Click on the '''Contacts/Sub-Accounts''' tab.
#Tick '''Activate Sub-Account''' to configure as a sub-account with client area access.
#Tick the boxes next to the settings you would like applied.
#Now set a '''different password''' than the one you used to log in.

*Note: The '''Sub-Accounts''' are '''NOT''' intended for Resellers to set-up for their '''clients'''; these are '''intended''' for individuals like '''business partners''', or '''employees''' that need/should have administrative access.
*Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Flush DNS Resolver Cache

2015-01-13T05:19:05Z

Chrisw: /* Mac OS X */

__FORCETOC__

== How to Flush Your DNS Resolver Cache ==

Sometimes you may need to flush your computer's DNS Resolver Cache. The DNS Resolver Cache within your operating system stores the location of Web sites you visit on the Internet. This is intended to improve browsing speed, but sometimes it needs to be cleared to ensure good performance (for example, if you recently moved your site to a new server). Instructions for flushing the DNS Resolver Cache on several operating systems are below.

=== Windows ===

* Open a command prompt.
** One way to do this is to open the Start Menu, click Run, type cmd, and press enter
*** In Windows 7 you can just open Start and type cmd and press enter
** If your account is not an Administrator, you'll need to run the command prompt as Administrator.

In the command prompt type the following and press enter:

ipconfig /flushdns

=== Mac OS X ===

The command to clear the DNS cache is different depending upon which version of OS X is installed on your Mac. 
To determine this version:
# Click the Apple icon at the top left of the screen
# Click "About This Mac" (topmost option)
# Then, open the Terminal application and enter the command listed below based upon the OS X version.

OSX 10.10 (Yosemite)
<pre>sudo discoveryutil udnsflushcaches</pre>

OSX 10.9 (Mavericks)
<pre>dscacheutil -flushcache; sudo killall -HUP mDNSResponder</pre>

OSX 10.7 – 10.8 (Lion and Mountain Lion)
<pre>sudo killall -HUP mDNSResponder</pre>

OSX 10.5 – 10.6 (Leopard and Snow Leopard)
<pre>sudo dscacheutil -flushcache</pre>

=== Linux ===

From the terminal, enter the following command at the prompt:

/etc/rc.d/init.d/nscd restart

[[Category:Support]]
[[Category:How-To]]

Flush DNS Resolver Cache

2015-01-13T05:15:51Z

Chrisw: /* Mac OS X */

__FORCETOC__

== How to Flush Your DNS Resolver Cache ==

Sometimes you may need to flush your computer's DNS Resolver Cache. The DNS Resolver Cache within your operating system stores the location of Web sites you visit on the Internet. This is intended to improve browsing speed, but sometimes it needs to be cleared to ensure good performance (for example, if you recently moved your site to a new server). Instructions for flushing the DNS Resolver Cache on several operating systems are below.

=== Windows ===

* Open a command prompt.
** One way to do this is to open the Start Menu, click Run, type cmd, and press enter
*** In Windows 7 you can just open Start and type cmd and press enter
** If your account is not an Administrator, you'll need to run the command prompt as Administrator.

In the command prompt type the following and press enter:

ipconfig /flushdns

=== Mac OS X ===

The command to clear the DNS cache is different depending upon which version of OS X is installed on your Mac. 
To determine this version:
# Click the Apple icon at the top left of the screen
# Click "About This Mac" (topmost option)
# Then, open the Terminal application and enter the command listed below based upon the OS X version.

OSX 10.10 (Yosemite)
<pre> sudo discoveryutil udnsflushcaches </pre>

OSX 10.9 (Mavericks)
<pre> dscacheutil -flushcache; sudo killall -HUP mDNSResponder </pre>

OSX 10.7 – 10.8 (Lion and Mountain Lion)
<pre> sudo killall -HUP mDNSResponder </pre>

OSX 10.5 – 10.6 (Leopard and Snow Leopard)
<pre> sudo dscacheutil -flushcache </pre>

=== Linux ===

From the terminal, enter the following command at the prompt:

/etc/rc.d/init.d/nscd restart

[[Category:Support]]
[[Category:How-To]]

Flush DNS Resolver Cache

2015-01-13T04:27:36Z

Chrisw: /* Mac OS X */

__FORCETOC__

== How to Flush Your DNS Resolver Cache ==

Sometimes you may need to flush your computer's DNS Resolver Cache. The DNS Resolver Cache within your operating system stores the location of Web sites you visit on the Internet. This is intended to improve browsing speed, but sometimes it needs to be cleared to ensure good performance (for example, if you recently moved your site to a new server). Instructions for flushing the DNS Resolver Cache on several operating systems are below.

=== Windows ===

* Open a command prompt.
** One way to do this is to open the Start Menu, click Run, type cmd, and press enter
*** In Windows 7 you can just open Start and type cmd and press enter
** If your account is not an Administrator, you'll need to run the command prompt as Administrator.

In the command prompt type the following and press enter:

ipconfig /flushdns

=== Mac OS X ===

The command to clear the DNS cache is different depending upon which version of OS X is installed on your Mac. 
To determine this version:
# Click the Apple icon at the top left of the screen
# Click "About This Mac" (topmost option)
# Then, open the Terminal application and enter the command listed below based upon the OS X version.

OSX 10.10 (Yosemite)
<pre> sudo discoveryutil udnsflushcaches </pre>

OSX 10.9 (Mavericks)
<pre> dscacheutil -flushcache; sudo killall -HUP mDNSResponder </pre>

OSX 10.7 – 10.8 (Lion and Mountain Lion)
<pre> sudo killall -HUP mDNSResponder </pre>

OSX 10.5 – 10.6 (Leopard and Snow Leopard)
<pre> sudo dscacheutil -flushcache </pre>

=== Linux ===

From the terminal, enter the following command at the prompt:

/etc/rc.d/init.d/nscd restart

[[Category:Support]]
[[Category:How-To]]

Flush DNS Resolver Cache

2015-01-13T04:26:51Z

Chrisw: /* Mac OS X */

__FORCETOC__

== How to Flush Your DNS Resolver Cache ==

Sometimes you may need to flush your computer's DNS Resolver Cache. The DNS Resolver Cache within your operating system stores the location of Web sites you visit on the Internet. This is intended to improve browsing speed, but sometimes it needs to be cleared to ensure good performance (for example, if you recently moved your site to a new server). Instructions for flushing the DNS Resolver Cache on several operating systems are below.

=== Windows ===

* Open a command prompt.
** One way to do this is to open the Start Menu, click Run, type cmd, and press enter
*** In Windows 7 you can just open Start and type cmd and press enter
** If your account is not an Administrator, you'll need to run the command prompt as Administrator.

In the command prompt type the following and press enter:

ipconfig /flushdns

=== Mac OS X ===

The command to clear the DNS cache is different depending upon which version of OS X is installed on your Mac. 
To determine this version:
# Click the Apple icon at the top left of the screen
# Click "About This Mac" (topmost option)
# Then, open the Terminal application and enter the command listed below based upon the OS X version.

OSX 10.10 (Yosemite)
<pre> sudo discoveryutil udnsflushcaches </pre>

OSX 10.9 (Mavericks)
<pre> dscacheutil -flushcache; sudo killall -HUP mDNSResponder </pre>

OSX 10.7 – 10.8 (Lion and Mountain Lion)
<pre> sudo killall -HUP mDNSResponder </pre>

OSX 10.5 – 10.6 (Leopard and Snow Leopard)
<pre> sudo dscacheutil -flushcache </pre>

=== Linux ===

From the terminal, enter the following command at the prompt:

/etc/rc.d/init.d/nscd restart

[[Category:Support]]
[[Category:How-To]]

Flush DNS Resolver Cache

2015-01-13T04:23:09Z

Chrisw: /* Mac OS X */

__FORCETOC__

== How to Flush Your DNS Resolver Cache ==

Sometimes you may need to flush your computer's DNS Resolver Cache. The DNS Resolver Cache within your operating system stores the location of Web sites you visit on the Internet. This is intended to improve browsing speed, but sometimes it needs to be cleared to ensure good performance (for example, if you recently moved your site to a new server). Instructions for flushing the DNS Resolver Cache on several operating systems are below.

=== Windows ===

* Open a command prompt.
** One way to do this is to open the Start Menu, click Run, type cmd, and press enter
*** In Windows 7 you can just open Start and type cmd and press enter
** If your account is not an Administrator, you'll need to run the command prompt as Administrator.

In the command prompt type the following and press enter:

ipconfig /flushdns

=== Mac OS X ===

The command to clear the DNS cache is different depending upon which version of OS X is installed on your Mac. To determine this version, click the Apple icon at the top left of the screen, then "About This Mac". Then, open the Terminal application and enter the command listed below based upon the OS X version.

OSX 10.10 (Yosemite)
<pre> sudo discoveryutil udnsflushcaches </pre>

OSX 10.9 (Mavericks)

dscacheutil -flushcache; sudo killall -HUP mDNSResponder

OSX 10.7 – 10.8 (Lion and Mountain Lion)

sudo killall -HUP mDNSResponder

OSX 10.5 – 10.6 (Leopard and Snow Leopard)

sudo dscacheutil -flushcache

=== Linux ===

From the terminal, enter the following command at the prompt:

/etc/rc.d/init.d/nscd restart

[[Category:Support]]
[[Category:How-To]]

Enabling TLS on Common FTP Software

2014-11-15T23:08:39Z

Chrisw: /* Transmit */

==Summary==
 
In today's world with a high magnitude of scripts automatically set to sniff for password data, there is a high demand for always using https on web sites. In the same way, we believe FTPS should be enforced for all FTP transactions.

In this wiki we go through the steps to enable FTPS/TLS on popular and less common FTP clients.

==Enabling TLS on Popular FTP Software==
 

===FileZilla===

# Open your FileZilla client, then click 'File'->'Site Manager'.
# In the Site Manager window, click 'New Site'.
# Input the FTP server information from your service's welcome e-mail.
# Under 'Encryption', select the 'Require Explicit FTP over TLS' option from the drop-down.
# Change the 'Logon Type' to 'Normal'.
# Enter your FTP account's 'Username' and 'Password'.
# Click 'OK' to save this connection.
# To connect, open 'Site Manager', or click the drop-down arrow next to the 'Site Manager' icon.
 
'''Please note:''' FileZilla does not trust any SSL certificate as valid automatically, even when the SSL certificate was signed by a trusted source (as our certificate is). The developers of FileZilla believed that it is up to individual users to decide if they will accept the certificate.

You can safely accept the the certificate warning message you receive.
 
[[File:fz_tls_b.png]]

===WinSCP===

# Open the WinSCP client
# Create a new site or edit an existing site
# Change the File protocol to "FTP"
# Change the Encryption to "TLS Explicit encryption"
# Change the Host name to your domain (Example: yourdomain.com)
# Change the Port number to 21
# Change the User name to your FTP username
# Change the Password to the password that corresponds with your FTP username
# Click the Save button
# Click the Login button to connect

Below is an image of the WinSCP Session window for reference:

[[File:Winscp-ftp-tls-setup.png]]

===Adobe Dreamweaver===
Below is an example FTP over SSL/TLS setup for Dreamweaver version 6.0 and above. Dreamweaver versions prior to CS5.5 do not allow for secure FTP. If you are in this situation, you will be required to use an external FTP program such as FileZilla. 
 
[[File:DreamWeaverTLS.png]]

===FireFTP===

# Open up Firefox and click on Tools > FireFTP
# Click on the "Main" tab. Set up your FTP connection as usual:
#*'''Account Name:''' Choose a name for the connection.
#*'''Host:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
# Next, click on the Connection tab. Select the "Security" drop-down and then click "Auth TLS".

===SmartFTP===

#Click File > "New Connection"
#Set the "Protocol" Field to "FTPS (Explicit)"
#Fill in the following fields:
#*'''Host:''' URL of your site or the IP of the server
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
#Click 'OK' to connect.

===CyberDuck===

On the “Open Connection” dialog, select the “FTP-SSL (Explicit AUTH TLS)” option. See the image below: 
 
[[File:Cyberduck.png]]
 
 
 

===CuteFTP===

#On the main menu, click File > New > FTPS (SSL) Site.
#Under the 'General' tab, enter the following:
#*'''Label:''' Choose a name for the connection.
#*'''Host Address:''' Your server IP.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Login method:''' Normal.
#Click the 'Type' tab at the top when the above information has been filled in.
#Select 'FTP with TLS/SSL (AUTH TLS - Explicit)' on the 'Protocol Type' drop-down. Leave the rest of the information as default.
#Click 'Connect'. When prompted, accept the SSL certificate.
 

===FlashFXP===

#Click 'Sites' > 'Site Manager'
#Click 'New Site' at the bottom left of the new window.
#Choose a name for your site and click 'OK'.
#Under 'Connection Type:' select 'FTP using Explicit SSL (Auth TLS)'.
#In the 'Address' box, type the URL of your site or the IP of the server (either will work).
#Enter the following:
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click 'Apply', then 'Connect'.

===WISE-FTP===

#Click File > Connect.
#Click 'New Site' at the top-left.
#*'''Profile Name:''' Choose a name for the connection.
#*'''Server Address:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Connection type:''' FTPES (explicit TLS/SSL).
#Any other information is optional.
 

===WS_FTP PRO===

New Connections:

#Click 'Connections' > 'New Connection...'
#Choose a name for the connection.
#Under 'Connection Type:', select 'FTP/SSL (AUTH SSL)'.
#In the 'Server Address:' field, enter in the URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click Finish.

Existing Connections:

#Click 'Connections' > 'Site Manager'.
#Click 'Edit' next to the site you would like to modify.
#Click 'Advanced', then change the 'Server Type' dropdown to 'FTP/SSL (AUTH SSL)'.
#Click OK.

 

===Core FTP LE===

#Click File->Connect.
#Enter the following:
#*'''Site Name:''' Choose a name for the connection.
#*'''Host / IP / URL:''' Your server IP.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Connection:''' AUTH TLS.
#Click Connect.

 

===Transmit===

On the “FTP” tab, enter in the following: 
 
[[File:TransmitFTP.png]]
 
 
 
 

==Additional Notes==

Server information can be found in your Hostek.com welcome e-mail that you receive upon purchasing a service with Hostek. If you are missing this e-mail or any log-in information, please submit a ticket via [https://support.hostek.com https://support.hostek.com] and we'd be glad to send it once more.

===Expression Web 4===
Expression Web 4 does not support FTP over TLS, however it will support FTPS requests using port 990.

Connection Strings

2014-11-15T07:38:37Z

Chrisw: /* MSSQL Connection String (ASP) */

__FORCETOC__

Connection string examples.

==ASP.Net==

connection string examples for ASP.Net.

===SQL Server (MSSQL)===

SQL Server connection string examples.

====Basic connection string====

web.config:
<configuration>
<connectionStrings>
<add name="SQLServerConnection" connectionString="Server=myServerName;
Database=myDatabaseName;User Id=myUsername;Password=myPassword;" />
</connectionStrings>
</configuration>
'''NOTE:''' Replace myServerName, myDatabaseName, myUsername, and myPassword with the correct details for your database.

How to create connection object in your code using the above connection string:
System.Data.SqlClient.SqlConnection conn = new System.Data.SqlClient(System.Configuration.ConfigurationManager.ConnectionStrings
["SQLServerConnection"].ConnectionString);

====How to override default ASPNet Membership connection string====

web.config:
<configuration>
<connectionStrings>
<remove name="LocalSQLServer" />
<add name="LocalSQLServer" connectionString="Server=myServerName;Database=myDatabaseName;User Id=myUsername;Password=myPassword;" />
</connectionStrings>
</configuration>
'''NOTE:''' Replace myServerName, myDatabaseName, myUsername, and myPassword with the correct details for your database. For overriding the default ASPNet Membership connection string, it is important that the connection string name be left as "LocalSQLServer".

===MySQL===

MySQL connection string example:

'''NOTE: This example requires the following library from mysql.com to be referenced in your project (also ensure that 'CopyLocal' is set to 'True' on the reference):'''
http://dev.mysql.com/downloads/connector/net/

web.config:
<configuration>
<connectionStrings>
<add name="MySQLConnection" connectionString="Datasource=myServerName;Database=myDatabaseName;uid=myUsername;pwd=myPassword;" providerName="MySql.Data.MySqlClient"/>
</connectionStrings>
</configuration>
'''NOTE:''' Replace myServerName, myDatabaseName, myUsername, and myPassword with the correct details for your database.

How to create connection object in your code using the above connection string:
MySql.Data.MySqlClient.MySqlConnection conn = new MySql.Data.MySqlClient.MySqlConnection(
System.Configuration.ConfigurationManager.ConnectionStrings["MySQLConnection"].ConnectionString
);

==Classic ASP==

Connection string examples for classic ASP.

===Access Database Connection String Examples===

====Using DSN-less method====
<pre>Conn.Open "Provider=Microsoft.ACE.OLEDB.12.0;Data Source=d:\home\mysite.com\db\myfile.mdb;"</pre>

====Using DSN====
<pre>
Conn.Open "MyDSN"

Set Conn = CreateObject("ADODB.Connection")
Conn.Open "Provider=Microsoft.ACE.OLEDB.12.0;Data Source=d:\home\mysite.com\db\myfile.mdb;"
</pre>

===MySQL Connection String (ASP)===
For newer versions of MySQL, use the below code.
<pre>
Dim conDB
Dim rs
'--Set the connection
Set conDB = CreateObject("ADODB.Connection")
'--You may need to use OPTION=3 instead of 16834
conDB.Open "DRIVER=MySQL ODBC 5.1 Driver;SERVER=mysql10.hostek.com;OPTION=16834;USER=db_un;Password=db_pw;DATABASE=db_name"
'--Set the recordset
Set rs = CreateObject("ADODB.Recordset")
</pre>

For older MySQL versions, you will want to use the below code.
<pre>
Dim conDB
Dim rs
'--Set the connection
Set conDB = CreateObject("ADODB.Connection")
'--You may need to use OPTION=3 instead of 16834
conDB.Open "DRIVER=MySQL ODBC 3.51 Driver;SERVER=mysql10.hostek.com;OPTION=16834;USER=db_un;Password=db_pw;DATABASE=db_name"
'--Set the recordset
Set rs = CreateObject("ADODB.Recordset")
</pre>

===MSSQL Connection String (ASP)===
<pre>
ConnStr="DRIVER={SQLServer};SERVER=sql1.hostek.com;UID=db_username;PWD=db_password;DATABASE=db_name"
Conn.open ConnStr
</pre>

Replace the username, password, and database name with the information for your database.

[[Category:Databases-Access]]
[[Category:Databases-MySQL]]
[[Category:Databases-MSSQL]]

Enabling TLS on Common FTP Software

2014-08-19T06:10:50Z

Chrisw: /* Enabling TLS on Popular FTP Software */

==Summary==
 
In today's world with a high magnitude of scripts automatically set to sniff for password data, there is a high demand for always using https on web sites. In the same way, we believe FTPS should be enforced for all FTP transactions.

In this wiki we go through the steps to enable FTPS/TLS on popular and less common FTP clients.

==Enabling TLS on Popular FTP Software==
 

===FileZilla===

# Open your FileZilla client, then click 'File'->'Site Manager'.
# In the Site Manager window, click 'New Site'.
# Input the FTP server information from your service's welcome e-mail.
# Under 'Encryption', select the 'Require Explicit FTP over TLS' option from the drop-down.
# Change the 'Logon Type' to 'Normal'.
# Enter your FTP account's 'Username' and 'Password'.
# Click 'OK' to save this connection.
# To connect, open 'Site Manager', or click the drop-down arrow next to the 'Site Manager' icon.
 
'''Please note:''' FileZilla does not trust any SSL certificate as valid automatically, even when the SSL certificate was signed by a trusted source (as our certificate is). The developers of FileZilla believed that it is up to individual users to decide if they will accept the certificate.

You can safely accept the the certificate warning message you receive.
 
[[File:fz_tls_b.png]]

===WinSCP===

# Create a new site in WinSCP, or edit your current one.
# Within the WinSCP Login box, choose 'FTP' as the File Protocol.
# Under 'Encryption:' select 'TLS Explicit encryption'.
# If your site is already set up with WinSCP, click 'Save' to make your changes permanent. Otherwise, simply fill in the information as per your welcome e-mail and click login.

===Adobe Dreamweaver===
Below is an example FTP over SSL/TLS setup for Dreamweaver version 6.0 and above. Dreamweaver versions prior to CS5.5 do not allow for secure FTP. If you are in this situation, you will be required to use an external FTP program such as FileZilla. 
 
[[File:DreamWeaverTLS.png]]

===FireFTP===

# Open up Firefox and click on Tools > FireFTP
# Click on the "Main" tab. Set up your FTP connection as usual:
#*'''Account Name:''' Choose a name for the connection.
#*'''Host:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
# Next, click on the Connection tab. Select the "Security" drop-down and then click "Auth TLS".

===SmartFTP===

#Click File > "New Connection"
#Set the "Protocol" Field to "FTPS (Explicit)"
#Fill in the following fields:
#*'''Host:''' URL of your site or the IP of the server
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
#Click 'OK' to connect.

===CyberDuck===

On the “Open Connection” dialog, select the “FTP-SSL (Explicit AUTH TLS)” option. See the image below: 
 
[[File:Cyberduck.png]]
 
 
 

===CuteFTP===

#On the main menu, click File > New > FTPS (SSL) Site.
#Under the 'General' tab, enter the following:
#*'''Label:''' Choose a name for the connection.
#*'''Host Address:''' Your server IP.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Login method:''' Normal.
#Click the 'Type' tab at the top when the above information has been filled in.
#Select 'FTP with TLS/SSL (AUTH TLS - Explicit)' on the 'Protocol Type' drop-down. Leave the rest of the information as default.
#Click 'Connect'. When prompted, accept the SSL certificate.
 

===FlashFXP===

#Click 'Sites' > 'Site Manager'
#Click 'New Site' at the bottom left of the new window.
#Choose a name for your site and click 'OK'.
#Under 'Connection Type:' select 'FTP using Explicit SSL (Auth TLS)'.
#In the 'Address' box, type the URL of your site or the IP of the server (either will work).
#Enter the following:
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click 'Apply', then 'Connect'.

===WISE-FTP===

#Click File > Connect.
#Click 'New Site' at the top-left.
#*'''Profile Name:''' Choose a name for the connection.
#*'''Server Address:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Connection type:''' FTPES (explicit TLS/SSL).
#Any other information is optional.
 

===WS_FTP PRO===

New Connections:

#Click 'Connections' > 'New Connection...'
#Choose a name for the connection.
#Under 'Connection Type:', select 'FTP/SSL (AUTH SSL)'.
#In the 'Server Address:' field, enter in the URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click Finish.

Existing Connections:

#Click 'Connections' > 'Site Manager'.
#Click 'Edit' next to the site you would like to modify.
#Click 'Advanced', then change the 'Server Type' dropdown to 'FTP/SSL (AUTH SSL)'.
#Click OK.

 

===Transmit===

On the “FTP” tab, enter in the following: 
 
[[File:TransmitFTP.png]]
 
 
 
 

==Additional Notes==

Server information can be found in your Hostek.com welcome e-mail that you receive upon purchasing a service with Hostek. If you are missing this e-mail or any log-in information, please submit a ticket via [https://support.hostek.com https://support.hostek.com] and we'd be glad to send it once more.

File:Fz tls b.png

2014-08-19T06:06:52Z

Chrisw:

Enabling TLS on Common FTP Software

2014-08-19T06:04:03Z

Chrisw: /* Enabling TLS on Popular FTP Software */

==Summary==
 
In today's world with a high magnitude of scripts automatically set to sniff for password data, there is a high demand for always using https on web sites. In the same way, we believe FTPS should be enforced for all FTP transactions.

In this wiki we go through the steps to enable FTPS/TLS on popular and less common FTP clients.

==Enabling TLS on Popular FTP Software==
 

===FileZilla===

# Open your FileZilla client, then click 'File'->'Site Manager'.
# In the Site Manager window, click 'New Site'.
# Input the FTP server information from your service's welcome e-mail.
# Under 'Encryption', select the 'Require Explicit FTP over TLS' option from the drop-down.
# Click 'OK', then you're done!
 
'''Please note:''' FileZilla does not trust any SSL certificate as valid automatically, even when the SSL certificate was signed by a trusted source (as our certificate is). The developers of FileZilla believed that it is up to individual users to decide if they will accept the certificate.

You can safely accept the the certificate warning message you receive.
 
[[File:fz_tls_a.png]]

===WinSCP===

# Create a new site in WinSCP, or edit your current one.
# Within the WinSCP Login box, choose 'FTP' as the File Protocol.
# Under 'Encryption:' select 'TLS Explicit encryption'.
# If your site is already set up with WinSCP, click 'Save' to make your changes permanent. Otherwise, simply fill in the information as per your welcome e-mail and click login.

===Adobe Dreamweaver===
Below is an example FTP over SSL/TLS setup for Dreamweaver version 6.0 and above. Dreamweaver versions prior to CS5.5 do not allow for secure FTP. If you are in this situation, you will be required to use an external FTP program such as FileZilla. 
 
[[File:DreamWeaverTLS.png]]

===FireFTP===

# Open up Firefox and click on Tools > FireFTP
# Click on the "Main" tab. Set up your FTP connection as usual:
#*'''Account Name:''' Choose a name for the connection.
#*'''Host:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
# Next, click on the Connection tab. Select the "Security" drop-down and then click "Auth TLS".

===SmartFTP===

#Click File > "New Connection"
#Set the "Protocol" Field to "FTPS (Explicit)"
#Fill in the following fields:
#*'''Host:''' URL of your site or the IP of the server
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
#Click 'OK' to connect.

===CyberDuck===

On the “Open Connection” dialog, select the “FTP-SSL (Explicit AUTH TLS)” option. See the image below: 
 
[[File:Cyberduck.png]]
 
 
 

===CuteFTP===

#On the main menu, click File > New > FTPS (SSL) Site.
#Under the 'General' tab, enter the following:
#*'''Label:''' Choose a name for the connection.
#*'''Host Address:''' Your server IP.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Login method:''' Normal.
#Click the 'Type' tab at the top when the above information has been filled in.
#Select 'FTP with TLS/SSL (AUTH TLS - Explicit)' on the 'Protocol Type' drop-down. Leave the rest of the information as default.
#Click 'Connect'. When prompted, accept the SSL certificate.
 

===FlashFXP===

#Click 'Sites' > 'Site Manager'
#Click 'New Site' at the bottom left of the new window.
#Choose a name for your site and click 'OK'.
#Under 'Connection Type:' select 'FTP using Explicit SSL (Auth TLS)'.
#In the 'Address' box, type the URL of your site or the IP of the server (either will work).
#Enter the following:
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click 'Apply', then 'Connect'.

===WISE-FTP===

#Click File > Connect.
#Click 'New Site' at the top-left.
#*'''Profile Name:''' Choose a name for the connection.
#*'''Server Address:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Connection type:''' FTPES (explicit TLS/SSL).
#Any other information is optional.
 

===WS_FTP PRO===

New Connections:

#Click 'Connections' > 'New Connection...'
#Choose a name for the connection.
#Under 'Connection Type:', select 'FTP/SSL (AUTH SSL)'.
#In the 'Server Address:' field, enter in the URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click Finish.

Existing Connections:

#Click 'Connections' > 'Site Manager'.
#Click 'Edit' next to the site you would like to modify.
#Click 'Advanced', then change the 'Server Type' dropdown to 'FTP/SSL (AUTH SSL)'.
#Click OK.

 

===Transmit===

On the “FTP” tab, enter in the following: 
 
[[File:TransmitFTP.png]]
 
 
 
 

==Additional Notes==

Server information can be found in your Hostek.com welcome e-mail that you receive upon purchasing a service with Hostek. If you are missing this e-mail or any log-in information, please submit a ticket via [https://support.hostek.com https://support.hostek.com] and we'd be glad to send it once more.

File:Fz tls a.png

2014-08-19T06:03:03Z

Chrisw:

File:Fz tls.png

2014-08-19T05:58:28Z

Chrisw:

Domain Registration and Domain Name Management

2014-06-03T03:50:08Z

Chrisw: /* Transfer Your Domain Name from Another Registrar */

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==Registrant contact information validation==
*Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar "OpenSRS" will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated.

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration, Transfer, and Renewal Fees==
*'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''

*'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Unlocking_Domains_at_other_registrars_-_Video_Tutorials other registrars.]
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.
#On the next page, click the ''''Click to Continue'''' link
#Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in client account==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain.
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew")

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Domain Registration Information vs. Domain Hosting Information==
*Note: This '''mostly''' applies to those who have ordered their Registration through Hostek.com.
#Domain Registration Information and your Domain's Hosting Information are completely separate; and must be maintained two different ways.
#*Registration Information is kept at the Registrar level. Depending on your privacy settings, it is set up much like a Phone Book entry, in that it is Public Ownership Information. Available to lookup around the internet.
#* Your Hosting Information with Hostek.com is kept within our own secure Billing System.
#Here are the respective processes to update each:
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_to_edit_Domain_Registration_Contact_Details Registration Information]''' '''
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_To_Edit.2FChange_My_Contact_Details Hosting Information]''' '''

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]

Domain Registration and Domain Name Management

2014-06-03T03:46:40Z

Chrisw: /* Transfer Your Domain Name from Another Registrar */

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==Registrant contact information validation==
*Any domain that is registered or transferred to Hostek will need to be validated upon the purchase or transfer of a domain name or if the registrant's first name or last name has been modified. Should any of these occur, our registrar "OpenSRS" will send an email requiring an affirmative response from the registrant (customer). Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. The name will subsequently be placed on 'ClientHold' status, taking the domain (and related services) offline. If a registrant has already validated their contact information, this process will not be initiated.

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration, Transfer, and Renewal Fees==
*'''Domain Registration, Transfer and Renewal fees can be found at our site [http://hostek.com/domainreg.asp Here]'''

*'''To see if a domain is available for registration or transfer or use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars]]
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Enter the domain name you wish to transfer in the text box labeled '''Check Availability of a New Domain''', then hit the green '''Transfer''' button.
#On the next page, click the ''''Click to Continue'''' link
#Here you will enter the domain's EPP code, and if you wish, select the option for '''ID Protection'''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in client account==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain.
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew")

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Domain Registration Information vs. Domain Hosting Information==
*Note: This '''mostly''' applies to those who have ordered their Registration through Hostek.com.
#Domain Registration Information and your Domain's Hosting Information are completely separate; and must be maintained two different ways.
#*Registration Information is kept at the Registrar level. Depending on your privacy settings, it is set up much like a Phone Book entry, in that it is Public Ownership Information. Available to lookup around the internet.
#* Your Hosting Information with Hostek.com is kept within our own secure Billing System.
#Here are the respective processes to update each:
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_to_edit_Domain_Registration_Contact_Details Registration Information]''' '''
#*'''[https://wiki.hostek.com/Client_Control_Panel#How_To_Edit.2FChange_My_Contact_Details Hosting Information]''' '''

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==How to order multiple years of Domain Registration==
*Note: If you currently have a due invoice for the Domain's Registration, please contact support to get this cancelled. (https://support.hostek.com/ or email '''support@hostek.com''')
#Firstly, you'll want to log in to your Client Area (here: https://cp.hostek.com/)
#Click on '''Domains'''.
#Select '''Renew Domains'''.
#And then select the amount of years you wish to pay for from the '''drop-down menu''' on the right-side of the '''Domain Name'''.
#Click the '''Order Now''' button.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]

WHMCS

2014-05-06T05:19:08Z

Chrisw: /* WHMCS For Resellers */

__FORCETOC__

== How to use WHMCS Billing Control Panel ==

[http://hostek.com/httutorials/whmcs_eu_changepw.htm Changing your password] 
[http://hostek.com/httutorials/whmcs_eu_ordermore.htm Ordering upgrades and product addons] 
[http://hostek.com/httutorials/whmcs_eu_profile.htm Updating your profile] 

==WHMCS For Resellers==
*Optional... ie, not required for resellers: If you are a hosting reseller and wish to automate your billing, WHMCS is one of the most widely used billing control panels to handle this. We also offer plugins for MochaPanel and cPanel that handle provisioning hosting accounts and domain registrations.

We do not include the WHMCS license, but we will insure that we get you going and integrated successfully. You can [http://www.whmcs.com/order-now/ order WHMCS] directly.

If you are installing WHMCS onto a Windows-based account, please notify Support via the [http://support.hostek.com/ ticketing system]. The WHMCS database will need to be setup on an alternate MySQL server to ensure compatibility.

==WHMCS For Resellers Demo==
*You can test out the control panel below.
*Login with http://demo.whmcs.com/admin/
*Username: Admin -or- Sal
*Password: demo

[[Category:Control-Panels]]

SSH

2014-01-06T05:49:54Z

Chrisw: /* Generating SSH Keys */

==SSH==
The dedicated IP and port for SSH access on Linux VPS servers will be included in the email with server details. Alternatively we have an alternate port which can be used for SSH however this will need to be configured. Please email support for the alternate port number and follow the steps below.

==Configuring alternate SSH port for your VPS==
*'''NOTE''' You must be familiar with editing Linux text files from a command prompt to proceed.

#Contact support for the alternate SSH port to use.
#:If you have requested your VPS to not be behind our perimiter firewall and you are 100% managing your own firewall, then you can use any TCP port that you wish
#Add the alternate TCP port to the cPanel firewall:
##Log into WHM of your server
##Scroll down and select ''ConfigServer Security&Firewall''
##Click ''Firewall Configuration''
##Edit the TCP_IN line, adding the alternate SSH port, being careful to have comma before and after the number
##*Pay close attention to the formatting of the current entries in this line. Syntax errors will result in your VPS firewall failing to restart
##Click Change button at the bottom
#Configure SSH to use the new port:
##SSH into your VPS on the default port 22
##Edit the /etc/ssh/sshd_config file
##Change the line "Port 22" to "Port ####" (without quotes) where #### is the alternate port
##Save your changes
##Run the following command to restart the ssh service:
##:''service sshd restart''
##*'''NOTE''' Do not disconnect your ssh session after restarting the service until you verify with a new session that your changes are successful. Otherwise you will not be able to correct any syntax errors in the sshd_config file
##While your SSH session is still open, launch a new ssh session to your server, connecting on the new port 4805
##*If you get a connection failed, check the /etc/ssh/sshd_config file for syntax errors and correct. Run the command "''service sshd restart''" (without quotes) after making any changes to the sshd_config file.

==Generating SSH Keys==

To connect via SSH you'll first need to download an SSH client such as Putty http://www.putty.org/

To generate a new key:
#Log into the cPanel for your site
#Click SSL/TLS Manager
#Click "Generate, view, upload, or delete your private keys."
#Ensure that the "Key Size" is set to 2,048 bits
#Click "Generate" to generate the new SSH key and automatically install it to the server.

==View or Download SSH Key==
To view or download a key:
#Click View/Download next to the corresponding key in the appropriate table. You will be directed to a new page.
#Click Download Key to download the key. You can also copy the key and save it on your computer.

==Convert SSH private key==
To convert a private key and save it onto the server:
#Enter the key's passphrase into the box.
#Click Convert. You will be directed to a new page.
#Click Download Key to download the converted key to your desktop.

==Authorize and Deauthorize SSH Key==
'''Note: You will need to authorize a key before using it to connect to the server.'''
To authorize or deauthorize a key:
Click Manage Authorization next to the corresponding key in the appropriate table. You will be directed to a new page.
Click Authorize or Deauthorize.

[[Category:Linux-VPS]]

SSH

2014-01-06T05:49:19Z

Chrisw: /* Generating SSH Keys */

==SSH==
The dedicated IP and port for SSH access on Linux VPS servers will be included in the email with server details. Alternatively we have an alternate port which can be used for SSH however this will need to be configured. Please email support for the alternate port number and follow the steps below.

==Configuring alternate SSH port for your VPS==
*'''NOTE''' You must be familiar with editing Linux text files from a command prompt to proceed.

#Contact support for the alternate SSH port to use.
#:If you have requested your VPS to not be behind our perimiter firewall and you are 100% managing your own firewall, then you can use any TCP port that you wish
#Add the alternate TCP port to the cPanel firewall:
##Log into WHM of your server
##Scroll down and select ''ConfigServer Security&Firewall''
##Click ''Firewall Configuration''
##Edit the TCP_IN line, adding the alternate SSH port, being careful to have comma before and after the number
##*Pay close attention to the formatting of the current entries in this line. Syntax errors will result in your VPS firewall failing to restart
##Click Change button at the bottom
#Configure SSH to use the new port:
##SSH into your VPS on the default port 22
##Edit the /etc/ssh/sshd_config file
##Change the line "Port 22" to "Port ####" (without quotes) where #### is the alternate port
##Save your changes
##Run the following command to restart the ssh service:
##:''service sshd restart''
##*'''NOTE''' Do not disconnect your ssh session after restarting the service until you verify with a new session that your changes are successful. Otherwise you will not be able to correct any syntax errors in the sshd_config file
##While your SSH session is still open, launch a new ssh session to your server, connecting on the new port 4805
##*If you get a connection failed, check the /etc/ssh/sshd_config file for syntax errors and correct. Run the command "''service sshd restart''" (without quotes) after making any changes to the sshd_config file.

==Generating SSH Keys==

To connect via SSH you'll first need to download an SSH client such as Putty http://www.putty.org/

To generate a new key:
#Log into the cPanel for your site
#Click SSL/TLS Manager
#Click Generate, view, upload, or delete your private keys.
#Ensure that the "Key Size" is set to 2,048 bits
#Click "Generate" to generate the new SSH key and automatically install it to the server.

==View or Download SSH Key==
To view or download a key:
#Click View/Download next to the corresponding key in the appropriate table. You will be directed to a new page.
#Click Download Key to download the key. You can also copy the key and save it on your computer.

==Convert SSH private key==
To convert a private key and save it onto the server:
#Enter the key's passphrase into the box.
#Click Convert. You will be directed to a new page.
#Click Download Key to download the converted key to your desktop.

==Authorize and Deauthorize SSH Key==
'''Note: You will need to authorize a key before using it to connect to the server.'''
To authorize or deauthorize a key:
Click Manage Authorization next to the corresponding key in the appropriate table. You will be directed to a new page.
Click Authorize or Deauthorize.

[[Category:Linux-VPS]]

WCP (Windows based Control Panel)

2013-11-11T23:55:23Z

Chrisw: /* Adding Additional Control Panel Logins */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be avaialble when using the specific domain they configured in the reseller setttings. The reseller settings will be available using ANY url, and as mentioned within these settings the reseller "URL" can be setup and other whitelabel options making WCP the ultimate Windows Control Panel

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==VPS and Unlimited Plans - Add Additional Domains==
Use these steps to add additional domains under your VPS or Windows Unlimited account.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#*'''VPS: Select a domain already created''' on your VPS, a good bet is your server name (ie server.your-domain.com) from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#*VPS: If you've ordered static IP's select one from the "IP Address" box.
#Click "Save"
#To manage the domain, you can now select it from the domains list dropdown box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.

==FTP Accounts==
*Adding or editing FTP accounts.
#click on the '''FTP Accounts''' tab.
#To edit one click on the little '''Pencil Icon''' to the left, to add one click on the '''Add FTP User''' tab.
#If you are adding one you will set the Username:, Password: and folder then click the #Click on the '''Save''' Icon.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.
[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: https://wiki.hostek.com/Mime_types

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SVR Record Fields===

<pre>
Name: _service._protocol
Type: SRV
Data: priority weight port address
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: 10 5 4030 sip.mydomain.com
TTL: 86400
</pre>

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

==Email Users==
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
*Minimum Length 6 Characters
*Must include Uppercase
*Must include Lowercase
*Must include Number
*Must include Special character
*Password cannot match username

==Edit existing Email user==
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

==Web mail==
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

==Mail Forwarding==
#Once you are logged into your WCP account, under the Email Section
*Allows you to set up an email alias.
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

==DataSources(DSN's)==
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.

*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.

*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

IPhone

2013-11-06T04:35:24Z

Chrisw: /* iphone POP3 setup */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iphone Email Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the example domains within the images. Be sure to replace your domain and email information within the proper fields.

*Tap on "'''Settings'''" icon (Fig 1).
[[File:home.PNG|200px|thumb|left|Fig 1]] 

*Tap on the menu item of Mail, Contacts, Calendar. (Fig 2)
[[File:Settings.PNG|200px|thumb|left|Fig 2]] 

*Tap on "'''Add Account'''" (Fig 3)
[[File:mail_iOS7_02.png|200px|thumb|left|Fig 3]] 

*You will see a list of email accounts types, tap on "'''Other'''" at the bottom of the list. (Fig 4)
[[File:mail_iOS7_03.jpeg|200px|thumb|left|Fig 4]] 

*If you have an existing account, you will click on Add New Account, again. If you do not have an existing email account, the New Account Screen should appear. (Fig 5)
[[File:AddAccount.PNG|200px|thumb|left|Fig 5]] 

*Complete the fields as follows: (Fig 6)
** Name: The name you want people to see when you send them email messages. Example; John or Joan Smith
** Address: Your full email address. Example; user@your_domain.com
** Password: Your email account password. (Case-sensitive)
** Description: How you want the account to show on the list of email accounts. Example; hostek.com account

*Tap "'''Next'''" in the upper right corner to advance to the detailed account information screen.

[[File:mail_iOS7_04.png|200px|thumb|left|Fig 6]] 

'''If setting up IMAP please click the following link [https://wiki.hostek.com/IPhone#iphone_IMAP_Setup IMAP Setup]''' 
With IMAP setup there is no need to download the email when viewing email from multiple computers/devices, this is easier to identify unread emails.
 
'''If setting up POP3 please click the following link [https://wiki.hostek.com/IPhone#iphone_POP3_setup POP3 Setup]''' 
With POP3 the email is downloaded from the server to each computer/device.

=iphone IMAP Setup=

*Ensure '''IMAP''' is selected at the top left. (Fig 1-1)
[[File:IMAP.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
*Tap '''Next''' in the upper right corner, the phone will verify your information.
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

*After verification you will be brought to the screen in (Fig 1-2), tap '''Save''' in the upper right corner to complete email setup for IMAP.
[[File:Done.jpg|200px|thumb|left|Fig 1-1]] 

=iphone POP3 setup=
*Ensure '''POP3''' is selected at the top left. (Fig 2-1)
[[File:pop3.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

**To complete setup tap '''Next''' in the upper right corner, the phone will verify your information and setup is complete.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

IPhone

2013-11-06T04:34:55Z

Chrisw: /* iphone IMAP Setup */

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iphone Email Setup=

Found in this article are the steps needed for the '''iPhone''', the '''iPod''', and the'''iPad''' mail setup for '''hostek.com''' MailServers.

*NOTE: In this tutorial, we are using the example domains within the images. Be sure to replace your domain and email information within the proper fields.

*Tap on "'''Settings'''" icon (Fig 1).
[[File:home.PNG|200px|thumb|left|Fig 1]] 

*Tap on the menu item of Mail, Contacts, Calendar. (Fig 2)
[[File:Settings.PNG|200px|thumb|left|Fig 2]] 

*Tap on "'''Add Account'''" (Fig 3)
[[File:mail_iOS7_02.png|200px|thumb|left|Fig 3]] 

*You will see a list of email accounts types, tap on "'''Other'''" at the bottom of the list. (Fig 4)
[[File:mail_iOS7_03.jpeg|200px|thumb|left|Fig 4]] 

*If you have an existing account, you will click on Add New Account, again. If you do not have an existing email account, the New Account Screen should appear. (Fig 5)
[[File:AddAccount.PNG|200px|thumb|left|Fig 5]] 

*Complete the fields as follows: (Fig 6)
** Name: The name you want people to see when you send them email messages. Example; John or Joan Smith
** Address: Your full email address. Example; user@your_domain.com
** Password: Your email account password. (Case-sensitive)
** Description: How you want the account to show on the list of email accounts. Example; hostek.com account

*Tap "'''Next'''" in the upper right corner to advance to the detailed account information screen.

[[File:mail_iOS7_04.png|200px|thumb|left|Fig 6]] 

'''If setting up IMAP please click the following link [https://wiki.hostek.com/IPhone#iphone_IMAP_Setup IMAP Setup]''' 
With IMAP setup there is no need to download the email when viewing email from multiple computers/devices, this is easier to identify unread emails.
 
'''If setting up POP3 please click the following link [https://wiki.hostek.com/IPhone#iphone_POP3_setup POP3 Setup]''' 
With POP3 the email is downloaded from the server to each computer/device.

=iphone IMAP Setup=

*Ensure '''IMAP''' is selected at the top left. (Fig 1-1)
[[File:IMAP.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Enter the mail server's name (ex. mail1.hostek.com)
***For '''Windows Hosting''' customers, open WCP, then click on the Webmail icon. The "Pre-propagation Webmail URL" contains the mail server hostname. For example, "https://mail10.hostek.com/Login.aspx" should only be entered as "mail10.hostek.com".
***For '''Linux Hosting''' customers, open cPanel, then click on Email Accounts. Click the More dropdown menu next to email user, then Configure Email Client.
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
*Tap '''Next''' in the upper right corner, the phone will verify your information.
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

*After verification you will be brought to the screen in (Fig 1-2), tap '''Save''' in the upper right corner to complete email setup for IMAP.
[[File:Done.jpg|200px|thumb|left|Fig 1-1]] 

=iphone POP3 setup=
*Ensure '''POP3''' is selected at the top left. (Fig 2-1)
[[File:pop3.png|200px|thumb|left|Fig 1-1]] 

*Scroll down and Under Incoming Mail Server, enter the following:
**Host Name: Host Name: mail15.hostek.com (Your Host name can be found for '''Windows hosting''' customers by clicking on the Webmail icon in the control panel and for '''Linux hosting''' customers under Email Accounts > More dropdown next to email user > Configure Email Client ).
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:Incoming.png|200px|thumb|left|Fig 1-1]] 

*Continue scrolling down and under Outgoing Mail Server, complete the following:
**Host Name: Host Name: mail15.hostek.com (Your Host name can be found for '''Windows hosting''' customers by clicking on the Webmail icon in the control panel and for '''Linux hosting''' customers under Email Accounts > More dropdown next to email user > Configure Email Client ).
**Username: Enter the full email address.
**Password: Enter your email account password (CaSe Sensitive)
[[File:outgoing.png|200px|thumb|left|Fig 1-1]] 

**To complete setup tap '''Next''' in the upper right corner, the phone will verify your information and setup is complete.

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

DNS - Name Servers

2013-10-02T00:47:44Z

Chrisw: /* Name Server information */

__FORCETOC__

==Name Server information==
*Here is the Name Server information you need if you are registering a domain that we will host on our servers, or if you are switching a domain over to our servers.
<pre>
Windows/ColdFusion/Railo on Windows Platforms:
Primary Name Server:
NS1.HOSTEK.COM
64.37.66.145 (if needed)

Secondary Name Server:
NS2.HOSTEK.COM
64.73.203.254 (if needed)

Linux/ColdFusion on Linux/Railo on Linux Platforms:
Primary Name Server:
NS3.HOSTEK.COM
65.175.112.209 (if needed)

Secondary Name Server:
NS4.HOSTEK.COM
74.127.47.237 (if needed)
</pre>

==Name Server information (Resellers)==
*If you are a reseller and want to provide your customers an alternate white label DNS, use this information, or create your own Name Servers as mirrors of either set.

'''**Windows/ColdFusion/Railo on Windows Platforms:'''
<pre>
Primary Name Server:
NS1.EZHOSTINGSERVER.COM
216.15.198.133 (if needed)

Secondary Name Server:
NS2.EZHOSTINGSERVER.COM
216.15.198.134 (if needed)
</pre>

'''**Linux Resellers:'''
<pre>
Primary Name Server:
NS7.EZHOSTINGSERVER.COM
64.201.98.101 (if needed)

Secondary Name Server:
NS8.EZHOSTINGSERVER.COM
64.201.97.249 (if needed)
</pre>

'''**All Linux/ColdFusion on Linux/Railo on Linux Platforms set up before 07/15/2013:'''
<pre>
Primary Name Server:
NS3.EZHOSTINGSERVER.COM
216.198.218.143 (if needed)

Secondary Name Server:
NS4.EZHOSTINGSERVER.COM
65.175.112.227 (if needed)
</pre>

==Updating Name Servers for Domain registered with Hostek.com==
#You would first need to contact support at "support.hostek.com" and request for your domain to be unlocked, please also provide the answer to your account security question for verification.
#You would then log into your billing control panel at http://cp.hostek.com.
#You will then click Domains at the top and choose My Domains.
#Next to the domain you wish to update the name servers for click "Manage Domain" and choose "Manage Name servers".
#You will then update the DNS/Nameservers to the appropriate ones and click "Change Name servers".
#The propagation of new name servers can take up to 24 hours to fully propagate.

==Pointing a domain registered at another registrar to Hostek.com==
#You would first need to review your New Account Information Email to view the correct Name Servers for your hosting package
#You could also refer to this WIKI based on the package/nameservers above.
#Once you have the correct nameservers you will need to update them at your current registrar.
#You will need to login. unlock your domain name and update the DNS/Nameservers to the appropriate ones.
#If you cannot find where to do this at your current registrar please contact them and have them do it for you.

== Updating Name Servers at other registrars - Video Tutorials ==
[http://hostek.com/tutorials/dns_000domains.html How to update the name servers at 000domains.com]

[http://hostek.com/tutorials/dns_123reg.html How to update the name servers at 123-reg.co.uk]

[http://hostek.com/tutorials/dns_1and1.html How to update the name servers at 1and1.com]

[http://hostek.com/tutorials/dns_domainsite.html How to update the name servers at domainsite.com]

[http://hostek.com/tutorials/dns_dotster.html How to update the name servers at dotster.com]

[http://hostek.com/tutorials/dns_dynadot.html How to update the name servers at dynadot.com]

[http://hostek.com/tutorials/dns_enom.html How to update the name servers at enom.com]

[http://hostek.com/tutorials/dns_godaddy.html How to update the name servers at godaddy.com]

[http://hostek.com/tutorials/dns_itsyourdomain.html How to update the name servers at itsyourdomain.com]

[http://hostek.com/tutorials/dns_melbourne.html How to update the name servers at melbourneit.com.au]

[http://hostek.com/tutorials/dns_namebargain.html How to update the name servers at namebargain.com]

[http://hostek.com/tutorials/dns_namecheap.html How to update the name servers at namecheap.com]

[http://hostek.com/tutorials/dns_netfirms.html How to update the name servers at netfirms.ca]

[http://hostek.com/tutorials/dns_netsol.html How to update the name servers at networksolutions.com]

[http://hostek.com/tutorials/dns_opensrs.html How to update the name servers at opensrs.com]

[http://hostek.com/tutorials/dns_regfly.html How to update the name servers at registerfly.com]

[http://hostek.com/tutorials/dns_register.html How to update the name servers at register.com]

[http://hostek.com/tutorials/dns_stargate.html How to update the name servers at stargate.com]

== Creating Custom Name Servers at other registrars - Video Tutorials ==
[http://hostek.com/tutorials/dns_private_000domains.html Creating private name servers at 000domains.com]

[http://hostek.com/tutorials/dns_private_123reg.html Creating private name servers at 123-reg.co.uk]

[http://hostek.com/tutorials/dns_private_1and1.html Creating private name servers at 1and1.com]

[http://hostek.com/tutorials/dns_private_domainsite.html Creating private name servers at domainsite.com]

[http://hostek.com/tutorials/dns_private_dotster.html Creating private name servers at dotster.com]

[http://hostek.com/tutorials/dns_private_dynadot.html Creating private name servers at dynadot.com]

[http://hostek.com/tutorials/dns_private_enom.html Creating private name servers at enom.com]

[http://hostek.com/tutorials/dns_private_godaddy.html Creating private name servers at godaddy.com]

[http://hostek.com/tutorials/dns_private_itsyourdomain.html Creating private name servers at itsyourdomain.com]

[http://hostek.com/tutorials/dns_private_melbourneit.html Creating private name servers at melbourneit.com.au]

[http://hostek.com/tutorials/dns_private_namebargain.html Creating private name servers at namebargain.com]

[http://hostek.com/tutorials/dns_private_namecheap.html Creating private name servers at namecheap.com]

[http://hostek.com/tutorials/dns_private_netfirms.html Creating private name servers at netfirms.ca]

[http://hostek.com/tutorials/dns_private_netsol.html Creating private name servers at networksolutions.com]

[http://hostek.com/tutorials/dns_private_opensrs.html Creating private name servers at opensrs.com]

[http://hostek.com/tutorials/dns_private_regfly.html Creating private name servers at registerfly.com]

[http://hostek.com/tutorials/dns_private_register.html Creating private name servers at register.com]

[http://hostek.com/tutorials/dns_private_stargate.html Creating private name servers at stargate.com]

[[Category:Domain-Names]]
[[Category:Resellers]]

== Custom Name Servers for VPS ==
[[Category:VPS]]

===Cpanel VPS===
The best practice is to add custom Name Servers before adding domains to your cpanel VPS.

#Set DNS A records for each of the name servers being created, NS1.yourdomain.com and NS2.yourdomain.com to use the VPS IP address.
#Login to the cpanel WebHost Manager usually http://your-server-ip:2086
#Click "Basic cPanel & WHM Setup" and scroll to the bottom to view/set the "Nameservers".
#If you have already added domains to your cpanel server, edit each DNS zone setting any and all references for name servers to your new Name Server records, (ns3.hostek.com & ns4.hostek.com changed to ns1.yourdomain.com & ns2.yourdomain.com).
#SSH into your cpanel VPS and run this script to update cpanel so it will recognize your new Name Servers.
#*<pre>/usr/local/cpanel/scripts/updatenameserverips</pre>
#Register your Name Servers with the Cpanel server IP Address, at your registrar.
#*Videos: [https://wiki.hostek.com/DNS_(Name_Servers)#Creating_Custom_Name_Servers_at_other_registers_-_Video_Tutorials Setting custom name servers] for the most common registrars.
#*If you registered your domain name with Hostek submit a [https://support.hostek.com support request] for registering the Name Servers and reference this article and step.
#You can begin pointing domains hosted on your Cpanel VPS to use the custom Name Servers.

*See the latest [http://docs.cpanel.net/twiki/bin/view/11_30/WHMDocs/WebHome WebHost Manager Documentation] for any changes in steps 2-6.

===Windows VPS===
All our Windows VPS (ColdFusion included) will be equipped by default with our WCP (windows control panel) which includes integration with two of our own Name Servers. This way you will not have to install the DNS service on your own VPS server, saving bandwidth, installation and management.

#Set DNS A records for each of the name servers being created, NS1.yourdomain.com and NS2.yourdomain.com use the IP Address for the DNS servers (Primary and Secondary) listed in the "Site Details" area of WCP. To find the IP Address for your primary and secondary reference our [https://wiki.hostek.com/DNS_(Name_Servers)#Name_Server_information Name Server information].
#Register your Name Servers with the IP Address for the primary and secondary DNS server in step 1, at your registrar.
#*Videos: [https://wiki.hostek.com/DNS_(Name_Servers)#Creating_Custom_Name_Servers_at_other_registers_-_Video_Tutorials Setting custom name servers] for the most common registrars.
#*If you registered your domain name with Hostek submit a [https://support.hostek.com support request] for registering the Name Servers and reference this article and step.
#You can begin pointing domains added through WCP to your custom Name Servers.

Testing Your Web Site Before Changing DNS

2013-09-14T06:00:08Z

Chrisw: /* Windows PC (Windows 95 / 98 / Me / NT / 2000 / XP / 2003 / Vista / 7) */

==Using Your Computer's Hosts File to Test Your Web Site==
When migrating your site to a new server, you want to test your site before updating the DNS to point to the new server. To do this you can use your computer's '''hosts''' file to force your computer to visit the new server when visiting your domain name.
===Introduction===
Your computer's '''hosts''' file is a local repository for resolving a domain name to an IP, and this method predates modern DNS systems. The computer checks its hosts file before making any DNS requests to resolve a domain. This allows you to adjust your hosts file to force your computer to visit a different IP address when visiting your domain name.
===Example===
Below is example from a Windows hosts file that shows ''google.com'' and ''www.google.com'' pointing to a different IP address than what is reported by a DNS lookup.
<pre>
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
192.168.1.204 google.com
192.168.1.204 www.google.com
</pre>
===How to Edit the Hosts File===
====Windows PC (Windows 95 / 98 / Me / NT / 2000 / XP / 2003 / Vista / 7)====
#Open Notepad as Administrator:
##Click the Start menu, open All Programs --> Accessories
##Right-click Notepad and click '''Run as Administrator'''
#In Notepad click File --> Open and find the hosts file at the appropriate location:
#*'''Windows NT / 2000 / XP / 2003 / Vista / 7''':<pre>C:\windows\system32\drivers\etc\hosts</pre>
#*'''Windows 95 / 98 / Me''':<pre>C:\windows\hosts</pre>
#*'''''Please note that the file type drop-down menu needs to be changed to "All Files" to see the hosts file:''''' [[Image:edit_hosts_file2.jpg]] 
#On the last line add your entry as shown below then save and close Notepad. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>

====Mac OS====
#Open a finder window and open your Applications folder
#Open the Utilities folder
#Locate the Terminal app and double-click it
#When the terminal opens, enter this command:
#*'''Mac OS 10.6 and higher''':<pre>sudo nano /etc/hosts</pre>
#*'''Mac OS 10.5 and below''':<pre>sudo nano /private/etc/hosts</pre>
#Enter your Mac user's password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes

====Linux====
#SSH into your console or open your terminal if you run a GUI on your Linux machine.
#Enter this command: sudo nano /etc/hosts
#Enter your ''root'' password when prompted
#On the last line add your entry as shown below. This example assumes we want to point '''domainname.com''' to '''132.232.249.198'''. <pre>132.232.249.198 domainname.com</pre>
#Press '''''ctrl'''''-'''''x''''', then press '''''y''''' when prompted to save your changes
'''''Note''': If you plan to test with the '''www''' version of your domain name, you must add an entry for the '''www''' version of your domain to the hosts file. You may also need to '''[[Flush_DNS_Resolver_Cache|flush your computer's DNS resolver cache]]''' after making these changes too.''

===Further Reading===
*[http://www.bleepingcomputer.com/tutorials/hosts-files-explained/ The Hosts File and what it can do for you]
*[http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/ Beginner Geek: How To Edit Your Hosts File]
*[http://support.microsoft.com/kb/228760 How to use a Hosts file to test a site that uses host headers on an Intranet]
*[http://support.apple.com/kb/ta27291 Mac OS X: How to Add Hosts to Local Hosts File]

[[Category:Tutorials]]
[[Category:Resellers]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Linux-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

File:Edit hosts file2.jpg

2013-09-14T05:55:18Z

Chrisw: Windows Notepad > Edit Hosts File

Windows Notepad > Edit Hosts File

File:Edit hosts file.jpg

2013-09-14T05:39:05Z

Chrisw: Windows Notepad > Edit Hosts File

Windows Notepad > Edit Hosts File

Category:Email-VPS

2013-08-21T06:46:59Z

Chrisw:

=== SmarterMail VPS Information ===

==== How many domains can be added for each SmarterMail VPS plan? ====

=====The VPS-1 plan=====
Includes the free version of SmarterMail which will support a single (1) domain with up to 10 users within the single(1) domain.

=====The VPS-250 plan=====
Includes the Enterprise version of SmarterMail and will support a 250 Mailboxes or Domains.

*There is no additional charge for domains added up to 250 Domains.

=====The VPS-1000 plan=====
Includes the Enterprise version of SmarterMail and will support a 1000 Mailboxes or Domains.

*There is no additional charge for domains added up to 1000 Domains.

====Moving from Shared to VPS hosted SmarterMail====
#Pre-setting the DNS records.
#*At your DNS provider edit the "mail" record setting the TTL to 600. If you do not have a "mail" record, create one as a CNAME, and point at the server listed under the domains MX record.
#*Ensure the MX record points to mail.your-domain.com.
#Ensure the domain has already been added to SmarterMail, this should be done through the WCP automatically and only have a single user "mailadmin" setup by default.
#Ensure you have the URL and login details for SmarterMail to login and manage ALL domains. The user will be "admin" if you don't have this login information contact support.
#*Example SmarterMail URL: mail.srv1-yourdomain-com.vps.ezhostingserver.com
#Request a ZIP copy of the SmarterMail domain. Our support should be able to copy this to your server, this process can take 20-30 min depending on the support activity at the time. We highly recommend doing this in the evening.
#Unzip the archive containing the domain, you should find either a folder named your-domain.com or sub folders such as Aliases, Users, Stats and some files. If you find domain.com, with the folders underneath copy the domain.com folder to C:\SmarterMail\Domains and confirm the overwrite. If the ZIP contained the Aliases, Users and Stats folders with files copy all the contents and browse into the domain.com directory and paste, confirming overwrite.
#Login to the SmarterMail admin portal, search the domain and click "Edit" which should open a new window, click the "Reload" button. Select the domain again in the admin portal and click "Manage" then under "Tools" select "Users" and verify all users exists. If they do not try restarting the SmarterMail Service on your VPS and repeat this process.
#*NOTE: The SmarterMail Webserver service should remain STOPPED, it is not needed when using IIS.
#Finalize the DNS by changing "mail" record in DNS to an "A" record and the VPS server IP for the record data, and TTL 14400.
#*Example: mail.yourdomain.com >> Type: A >> Data: 123.123.123.123 >> TTL 14400

==== How can I migrate my smartermail accounts from another hosting provider? ====

'''Things to do on the new SmarterMail VPS before the move:'''
- On the NEW SmarterMail server
- Copy domainList.xml from the old server
- Copy lastlogin.xml from the old server
- Copy files from old to new server to have an initial base set of files

'''Steps to start/complete the migration:'''
- On the NEW Mail server (right after midnight suggested)
- copy all changed files to new server
- On OLD Mail server
- stop spool, pop, imap (services via webmail)
- stop IIS site
- leave SmarterMail running (for SMTP - incoming messages will still be delivered to the spool)
- On NEW mail server
- copy changed files again
- restart New Mail Server
- disable domain on OLD mail server
- Add mail forwarding on OLD SmarterMail server to the NEW SmarterMail server
- Change DNS for any mail records (A and CNAME) and for the MX record
- copy spool from OLD mail server over to NEW mail server
- send test email using an outside email address
- send test from webmail on New Mail Server to an outside address

==== What if my current host uses an older version of SmarterMail? ====
No problem. Let us know what version (we can handle version 3.x and after) you currently have and we can start at the same version, and then perform the upgrades to the latest version.

====Anti-Virus====

AVG Anti-Virus is installed by default on SmarterMail VPS's. This takes precedence over any SmarterMail Anti-Virus specific settings because AVG is installed directly within Windows and not "integrated" within SmarterMail. We do NOT recommend installing or enabling the ClamAV option, because we find the AVG solution much more robust.

To test if the AVG Anti-Virus is working for the SmarterMail VPS, simply send an email from any (non-filtered) smtp server to an email account on the SmarterMail VPS containing the [http://www.eicar.org/86-0-Intended-use.html Anti-Malware Testfile]. Simply place these ASCII characters into the TXT body of the email, and send. This mail should not arrive, being filtered by AVG. If the file is not filtered you should [https://support.hostek.com contact support] for assistance in tuning the AVG settings.

<pre>X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*</pre>

=== SmarterMail VPS - Problems and Solutions ===

==== After Migration some Email Blank/Empty ====
*Stop Smartermail Service
*Delete the mailbox.cfg from the affected folder or folders.
*Start Smartermail Service

==== Unable to Upload Files to File Storage ====
When attempting to upload files to file storage, the upload process does not complete. This is usually accompanied by the error "Error uploading one or more files. Please verify that the file does not exist and is not of a restricted type." To resolve this issue, these following changes need to be made:
*In IIS, set the SmarterMail Application Pool to use "Integrated Mode" instead of "Classic Mode"
*Recycle the SmarterMail application pool
*Edit the SmarterMail web.config file (usually located at "C:\Program Files (x86)\SmarterTools\SmarterMail\MRS") with these two lines:
<pre><add key="MailServiceAddress" value="127.0.0.1" />
<add key="MailServiceAddress" value="IPC" /></pre>
*Save the web.config file
*Restart the SmarterMail Application service
*Logout, then log back in to SmarterMail

===Preparation & Setup===

After the initial order is placed an email with the SmarterMail login details will be sent to the email address on file, usually in less than 24hrs.

====Options for managing the SmarterMail Server====
The SmarterMail server will be ready to use. There are a few options on how domains can be setup. Read through these options so you will know how to proceed. RDP service is DISABLED for SmarterMail VPS servers.

#SmarterMail managed using the web portal. This process is easy:
##Browse to the IP address of the server, domains can be added directly through the SmarterMail Admin portal.
##Add individual user accounts either directly through the Admin Portal or by logging into the "management" using the email account setup during the process of adding the domain.
#SmarterMail can be integrated into our Control Panel (WCP), with which domains can be easily added, users managed and DNS management will be provided (clicking Domain Information, will provide the DNS servers). For this option submit a request to our support team.
#SmarterMail can be used along side Shared or VPS web hosting, simply request our support to configure your specific domain or reseller account to use your SmarterMail VPS.

See the [http://help.smartertools.com/ SmarterMail documents] for more details on managing your VPS.

====Setup appropriate MX and A records====

When your domain is added to the SmarterMail server and DNS for your domain is not provided by Hostek, the following steps will configure the domain's DNS to allow browsing directly to the webmail portal using '''mail.yourdomain.com''' and allow mail to be delivered to the server for the domain.

#Create an "'''A'''" record named "'''mail'''" (or the prefix you prefer) pointing to the IP address of your SmarterMail server.
#Create an "'''MX'''" record pointing to "'''mail.yourdomain.com'''" (if you used a different prefix than use "'''yourprefix.yourdomain.com'''").
#Login to your SmarterMail VPS and verify the hostname is the same as the domain name you selected. Found under '''Settings''' >> '''General Settings''' >> '''Hostname'''.
#If, when you have pointed the hostname to the server IP address and waited for the DNS propagation to complete (usually 4hrs), the SmarterMail admin page does not load, please contact support.

====Adding Domains====

#Login to with the SmarterMail Admin user.
#Select the option to to "Add Domain"
#*Adding a domain may be different depending on the version of SmarterMail, so check the documentation for your specific version.
#When completing the new domain configuration you will be required to provide an "Domain Administrator" we recommend providing a generic user for management or assigning this level of permission to the person responsible for managing the domain.

=====Adding Users=====

There are two ways to add users depending on the login.

SmarterMail Primary Admin
#Select the domain, and click "Manage"
#*Alternate: Login with the DOMAIN Admin (configured when setting up the domain for the first time)
#Navigate to Settings >> Domain Settings >> Users
#*Add the user with app appropriate settings.

====To setup SmarterMail for SSL or TLS====

This wiki covers setting up TLS or SSL for SmarterMail for v11, for more version specific help refer to the SmarterMail documentation. This applies to SmarterMail VPS and Windows VPS with SmarterMail Add-on.

#Complete the order for the SSL certificate. We recommend mail.domain.com.
#For Windows VPS with SmarterMail, log into the server via Remote Desktop.
#*The SSL Certificate should have already been setup within IIS, for accessing https://mail.domain.com securely. Export the certificate in a non-browsable directory (example: c:\certs).
#*Skip the next step.
#For SmarterMail VPS ONLY, request the path to your PKEY file from support after the certificate has been installed.
#Log into SmarterMail as the Server Administrator 'i.e. admin'.
#Within the SmarterMail Admin panel, select '''Settings''' > '''Bindings''' > '''Ports'''.
#Set the Protocol, Encryption, Name, Port, Certificate Path (enter the path to your PKEY file) and Description. NOTE: Any custom ports not using the default or alternate ports pre-allowed through our firewalls may require additional support to configure.
#Select '''Settings''' > '''Bindings''' > '''IP Addresses'''
#For each IP Address that you want to use with the SSL /TLS service, right-click and choose '''Edit'''. Then, check the new Port that was added and click '''Save'''.
#Test, use an SSL/TLS capable email client to test these new configurations.

===Maintenance===

====How to Increase Email Disk Space for a Domain====
There will come a time when your domain may reach its limit for email space and you may need to increase it to allow new email messages to be sent and received for that domain.

# Login to your SmarterMail with your admin login.
# In the left hand menu select '''Domains''' (The Globe).
# Select the domain by clicking the checkbox for that domain.
# Click on '''Actions''' at the top then select '''Edit'''.
# Click the '''Limits''' tab in the pop-up window that opens up.
# Adjust the Disk Space field to the appropriate size you need. '''NOTE:''' This value is in MB. You may set it to 0 to be unlimited and just be limited to your servers a lotted space.
# Click '''Save''' to allow the changes to take full effect.

====Blacklist Removal====

See: https://wiki.hostek.com/Email#Email_Maintenance

IPhone

2013-08-13T02:54:12Z

Chrisw:

__FORCETOC__
[[Category:iPhone-/-iPod-/-iPad-Email-Setup]]

=iPhone / iPod / iPad Email Setup=

Here are the steps needed for iPhone/iPod/iPad Email set up to be used with the Hostek.com mail servers:

NOTE: In this example, I am using the domain name of sampledomain.com. Be sure to replace sampledomain.com with your domain name below. Also, you will want to use mail.sampledomain.com in place of mail10.hostek.com in the example.

First, go to Settings and turn Wi-Fi OFF (turn back on after completing all steps below)

Go to Mail, Contact, Calendars to begin the tutorial.

== Step One ==

[[File:iphone2.jpg]]

Select "Add Mail Account"

== Step Two ==

[[File:iphone1.jpg]]

Select "Other"

==Step Three ==

[[File:iphone3.jpg]]

Select Mail Account, and then enter the following:

- Name

- Email address

- Password

- Description

Select "Next", then choose IMAP or POP (sample image in step 4 is based on IMAP; POP is the same except for the Port in Advanced).

== Step Four ==

[[File:iphone4.jpg]]

Enter your Incoming Mail Server Information

- Host Name: mail.sampledomain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Five ==

[[File:iphone5.jpg]]

Under "Outgoing Mail Server", enter the following:

- Host Name: mail.your_domain.com

- Username: (enter your full email address)

- Password: (enter the password you assigned to this account)

== Step Six ==

[[File:iphone6.jpg]]

Select "Save" (iPhone will attempt to verify the account information... this can take 1-2 minutes initially)

NOTE: You may get a message about "Secure Connection Failed"... just hit Continue (you'll likely then get the same message again, related to SMTP this time)... just hit Continue again.

== Step Seven ==

[[File:iphone7.jpg]]

After the account is setup, go back into the account.

== Step Eight ==

[[File:iphone8.jpg]]

Under the "Outgoing Mail Server" section select on "SMTP"

== Step Nine ==

[[File:iphone9.jpg]]

Under "Primary Mail Server", enter the following:

- Set Use SSL to ON

- Set Authentication to "Password"

- Change Server Port to 465

NOTE: If you are on a VPS Mail Server, and there is no SSL Certificate for your mail server, than you will keep SSL switched OFF

Select on the "SMTP" at the top-left to go back, then select "Email Address" at the top-left to go back once more.

== Step Ten ==

[[File:iphone10.jpg]]

Select "Advanced"

- Set "Use SSL" to ON

- Change Server Port to "993" for IMAP, "995" for POP.

Congratulations! Your new email account setup is complete. You may now re-enable your 'Wi-Fi' setting.

[[Category: Configuring-Email-Clients]]

= iPhone / iPod App for Control Panel =

We have an iPhone App for the WCP (Windows Control Panel). You can review and download the app at http://itunes.apple.com/us/app/hostek/id497702422?ls=1&mt=8
[[Category: Control Panels]]

= iPhone / iPod App for Control Panel for Resellers =

We have created a white label version of our iPhone App for the WCP for our Resellers. The white label app is called MochaPanel and can be branded by a reseller to have the reseller logo. The MochaPanel version for Resellers and Reseller customers can be found at http://itunes.apple.com/us/app/mochapanel/id503347627?ls=1&mt=8

[[category:Control Panels]]
[[category:Resellers]]

= iPhone Calendar sync with SmarterMail =
NOTE: hostek.com is used in this example, so you will need to replace hostek.com with your domain.

On your iPhone do the following:
# Go to Settings
# Go to Mail, Contact, Calendars
# Go to Add Account...
# Select Other
# Select Add CalDAV Account
# Server: mail.hostek.com/webdav (NOTE: The /webdav part will disappear after you tap the User Name field)
# User Name: enter your full email address (see screen shot for example)
# Password: enter your password for this email address
# Description: Leave or change as desired
# Select Next (NOTE: You will get a message about the certificate not being verified. Just accept the certificate).
# That's it. You should get a message it verified the account.
[[File:Iphone-calendar-sync.jpg]]
[[Category: Configuring-Email-Clients]]
[[category:CalDAV]]
[[Category: iPhone]]

Reseller FAQ

2013-07-29T01:12:37Z

Chrisw:

__FORCETOC__

===How will support issues be handled?===

We will support you and you will support your clients. Any issue that your client has, for which you require our assistance, should go from your client to you, then from you to us via our online support ticket system at support.hostek.com.

===Will Clients have their own Control Panel===

Yes. Your clients would have access to a control panel.

The URL would depend on the type of reseller account you have and the platform.

If the reseller account is a Linux Reseller account, you will get the url from your cPanel login that they would need.

If you are a Windows or ColdFusion reseller...

http://wcp.ezhostingserver.com 

'''NOTE:''' We automatically create a wcp.your_domain.com entry in the DNS for this. If you have the DNS pointed to our servers, your customers can go to http://wcp.your_domain.com to login (using your domain instead of your_domain.com of course)

===Will each resold domain have a unique IP address?===

On our Windows Reseller accounts all domains are able to get a dedicated IP address for no extra charge, but it will need to be requested through our support system at support.hostek.com

On our Linux Reseller accounts there will be an additional $1 per month charge per dedicated IP address requested.

===Can my clients maintain their own email accounts?===

Yes. Your customers will have full access to the web mail administration for their email accounts.

===Can I have my own Name Servers?===

For our reseller customers, yes. We can help you get the Name Servers in place for you to use your own Name Servers for your customers.

===How do I additional a domain to my reseller account?===

You would log into your Control Panel and add the domain. 
Once you are logged in, you can "Add Domain" to your account.

===Does every additional domain get their own email accounts?===

Yes. 
'''Windows and Coldfusion Resellers''' 
Each domain will have a total of 2000MB of e-mail disk space.

'''Linux Resellers''' 
Each domain gets email but the space is part of their hosting space as well.

===How is the disk space of my Reseller Plan divided among my customers?===
That is up to you. You can split up the entire allotment of disk space under your reseller plan among all of your clients however you see fit.
[[Category:Resellers]]

Domain Registration and Domain Name Management

2013-07-08T04:16:56Z

Chrisw:

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration Fees==
Domain Registration, Transfer and Renewal fees are:
*.com- $10.50/year
*.net- $10.97/year
*.org- $10.98/year
*.info - $10/year
*.mobi - $12.50/year
*.biz - $10.95year
*.us - $13/year
*.ca - $16/year
*.name - $19.95/year
*.co.uk - 2yr ONLY - $35.00/2years
*.tv - $50/year
*.eu- $14.95/year
*.org.uk -2yr ONLY $35.00/2years
*.ch - $39.95/year
*.com.mx - $40.00/year
*.co - $31.00/year

*'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Information on .IT==
*If you live in, or your business is in Italy you must provide the Registrant Fiscal Code
*If you live in, or your business is within a country in the European Union you must enter the Identity Document Number, or the numbers on an official form of identification.

==Transferring a .co.uk==

*In order to transfer a .UK domain to our registrar, you must first contact your current Registrar and ask them to change the IPS Tag to “TUCOWS-CA“.
*If the current Registrar is unable or unwilling to make the change, please contact Nominet directly (http://www.nominet.org.uk) and they will help make the change.

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Click the ''''Order'''' link in the ''''Quick Navigation'''' section
#On the next page, click the ''''Transfer Domain'''' link
#Now you can enter your domain name and click the 'Check Availability' button to continue
#Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order
#Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain nameservers in WHMCS==
#You will need to log into your billing control panel at http://cp.hostek.com.
#Click on '''My Domains''', in the '''Domains''' tab at the menu bar.
#Click on the '''Manage Domain''' tab to the right side of the domain.
#Click on the '''Register Lock''', then the '''Disable Register Lock''' tab.
#Next, click on '''Nameservers''', update the Nameservers and click one the '''Change Nameservers''' tab.
#You will then need to lock the domain back at the "Register Lock''' location.
*NOTE: The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the gray button that says '''Manage Domain''' next to the domain you wish to renew and then click on '''Renew Now''' next to Recurring Amount in the Information page.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew")

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

==How to get the EPP code==

An EPP code is the authorization code that will allow you to initiate a transfer of your domain name from another registrar. Each registrar handles these slightly different. Here is the general process:
*Login to your current registrar that your domain is currently registered at
*Find the domain management section
*Make sure your domain name is unlocked
*Make sure that the admin contact email address is set to something that you have access too
*Now request EPP code (authorization code). You should have a button or a link in the domain management section to do so
*The registrar will email the EPP code to the admin contact email address that is set for your domain.
*If you have problems obtaining it, please contact your registrar.

==Order Requirements==

*In order to have a product with us, the domain name's structure must be completely lowercase.

[[Category:Sales]]
[[Category:Domain-Names]]