Hostek.com Wiki - User contributions [en]

Git

2017-09-13T13:44:25Z

Carlb:

==VPS==
'''Can I use Git on my VPS?'''

Yes, the control panel includes support for cloning a remote repository to a domain on your VPS. To clone a repository you can select your domain from the '''Hosted Domains''' drop down, then click '''Git Deployment''' in the '''Files''' section, click '''Add Repo''' and fill out the git URL, username and password (if authentication is required), git branch, and folder on your site that you'd like to clone the repository to.

==Shared==
'''Can I use Git on my shared hosting package?'''

No, we don't currently support or facilitate the use of Git on our shared hosting packages.

There are several 3rd party services available to manage your code with Git and deploy via FTP.

WCP (Windows based Control Panel)

2017-09-13T12:13:44Z

Carlb:

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.

==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

==Git Deployment (VPS Only)==
To set up a Git repository
#Log in to WCP
#Click on '''Git Deployment''' under the Files section
#Click '''Add Repo'''
#Fill in the git URL for your repo, username and password (if authentication is required), git branch, and the folder within your domain that you'd like to clone the repository to
#Check the box for '''Clone repo to Directory''' if you'd like to run a clone of the repo
#Click '''Save'''

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.
*Please note that there is currently a limit of 3 users per site.

==ASP.net Settings==
#Log in to WCP. (e.g. https://wcp.ezhostingserver.com/)
#Under the "Website Settings" area in WCP, you'll click on "ASP.net Settings" button.
#*If you have any Subdomains, you'll click on the "Configuration" button next to the site you wish to view/modify the ASP.net settings of.
#Make your changes and click "Save".

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Caching===

#Click the '''IIS Settings''' icon in WCP
#Click the '''Caching''' tab in the '''IIS Settings''' section
#Click the '''Add''' button.
#Click the '''Browse''' tab in the '''Cache''' section to set which file you would like to implement caching for
#Set the Amount of time you would like to implement cache for this file(Generally you want to set this for at least 7 days)
#Click the '''Save Button'''

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*An SRV Record is a "'''S'''e'''rv'''ice Record". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====

#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

====Add Mail Service====

# Log in to your WCP, the Login URL is: https://wcp.hostek.com
# Make sure you're in the Server or VPS Manager Area
#* If you aren't there, click on Manage and then Server or VPS Manager.
# Click on the List Domains button
# Click the Pencil Icon next to the domain of your choice.
# Click "Add Mail Service"
# Click Save

===Grant additional WCP control panel access for VPS===

Review this wiki article to [https://wiki.hostek.com/Grant_additional_WCP_control_panel_login_access_for_VPS Grant additional user access to vps].

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

[[Category:WCP (Windows based Control Panel)]]

Git

2017-09-13T12:08:33Z

Carlb:

==VPS==
'''Can I use Git on my VPS?'''

Yes, the control panel includes support for cloning a remote repository to a domain on your VPS. To clone a repository you can access '''Git Deployment''' from the control panel, click '''Add Repo''' and fill out the git URL, username and password (if authentication is required), git branch, and folder on your site that you'd like to clone the repository to.

==Shared==
'''Can I use Git on my shared hosting package?'''

No, we don't currently support or facilitate the use of Git on our shared hosting packages.

There are several 3rd party services available to manage your code with Git and deploy via FTP.

WCP (Windows based Control Panel)

2016-11-22T14:00:57Z

Carlb: /* Grant additional WCP control panel access for VPS */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:Lucee]]
==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.
[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*A SRV Record is a "'''S'''er'''v'''ice '''R'''ecord". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====
#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

===Grant additional WCP control panel access for VPS===

*Steps to Grant/Revoke access to a VPS in WCP
#Login to https://wcp.hostek.com
#Make sure you've selected '''Server Manager''' from the top drop down list
#Once logged in click '''List Accounts'''
#Click the Pencil icon next to the account
#Click the '''VPS Access''' tab
#To grant this account access to a VPS just check the box next to the VPS you want it to be able to manage.
#To revoke access from a VPS uncheck the box next to the VPS

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

WCP (Windows based Control Panel)

2016-11-22T13:54:56Z

Carlb: /* VPS/Server Manager (VPS Accounts) */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:Lucee]]
==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.
[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*A SRV Record is a "'''S'''er'''v'''ice '''R'''ecord". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Adding Static IPs====
#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

===Grant additional WCP control panel access for VPS===

*Steps to Grant/Revoke access to a VPS in WCP*
#Login to https://wcp.hostek.com
#Make sure you've selected '''Server Manager''' from the top drop down list
#Once logged in click '''List Accounts'''
#Click the Pencil icon next to the account
#Click the '''VPS Access''' tab
#To grant this account access to a VPS just check the box next to the VPS you want it to be able to manage.
#To revoke access from a VPS uncheck the box next to the VPS

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

WCP (Windows based Control Panel)

2016-11-22T13:53:12Z

Carlb: /* VPS/Server Manager (VPS Accounts) */

==How To Login To My WCP Control Panel==
#To manage your domain, login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
*You can also login to the control panel through your billing control panel https://cp.hostek.com/clientarea.php
#Click on ''''My Services'''' 'Click the '''small Green arrow''' on the the notepad to the right'
#Now click the '''Login to Control Panel''' Icon'''

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Custom URL for the WCP Control Panel==
The WCP can als be accessed by wcp.your_domain.com

Setup wcp.your_domain.com as an A record for "184.175.108.65" or as a CName record for "wcp.ezhostingserver.com".

===Resellers and VPS - WCP White label Settings===
Resellers and VPS customers can setup their logo in their Reseller control panel, however those additional features will only be available when accessing the control panel using the specific domain they configured within the Reseller Setttings of the control panel. The Reseller settings will be available using '''any''' URL, and as mentioned within these settings the reseller '''URL''' can be setup and other whitelabel options (custom control panel logo, favicon, etc.) making WCP the ultimate Windows Control Panel.

[[Category: Windows VPS]]
[[Category:Resellers]]

==Adding Additional Control Panel Logins==
*This will allow you to set up additional control panel logins for you or for others involved in editing or managing your account. You can limit the Permissions or options available for them to manage.
#Login to the WCP Control Panel, using the details below
#URL: '''https://wcp.hostek.com'''/
#Username:
#Password: ** same as your cp.hostek.com password **
#Click on the '''Control panel Logins''' tab, then click on the '''Add''' icon.
#Put the "Username, Password and if you want them to have Limited Permission.
#If you want them to have Limited Permission then check the '''Limited Permission''' box. This will load a dropdown where you can select what privlages they have to manage.
#Once you are done click the '''Save''' icon at the bottom of the screen.
#Once it has been added you or they can login by going to https://wcp.hostek.com/Login.aspx and using the username and password that you set for it.
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:Lucee]]
==Unlimited Plans - Add Additional Domains==
You will want to follow these steps in to generate a +1 Control Panel for a separate Domain. (Please note the difference between Registration and Hosting: [https://wiki.hostek.com/Domain_Registration_and_Domain_Name_Management#Domain_Registration_Information_vs._Domain_Hosting_Information '''here''')] This would be under your Windows Unlimited account, or your Windows Business/Pro plan.

#Login to your WCP control panel
#*Windows Unlimited: For adding a third (or more) domain select any domain from the upper right hand corner dropdown box "Domains".
#Within the "Domains" box click the "Addon Domains" icon.
#Click "Add" and enter the following:
#*Domain Name
#*Username
#*Password
#Click "Save"
#To manage the domain, you can now select it from the '''Domains''' drop-down list/box.
[[Category:Windows]]

==Site Details==
We recommend you review the "Site Settings" which includes many important details about your domain including:

WCP (login and select domain) > Website Settings > '''Site Details'''

*Testing URL
*Primary and Secondary DNS
*Site IP
*Web Root Path
*FTP Root Path
===IIS Version & ColdFusion Version (if applicable)===
To get your domain's IIS Version and ColdFusion Version (if applicable) log in to WCP and under the Settings section, click on the Site Details option.
===How to find the publishing folder===
*Also referred to as the "webroot" or "home path", the publishing folder is where you put site files.
*This directory is live, "published" to the web.
*Our Windows/WCP plans use the folder "wwwroot" as the publishing folder.
#You can confirm this by clicking on the '''Site Details''' button in your WCP.

==FTP Accounts==
*Adding or Editing FTP Accounts.
#Login to WCP: https://wcp.hostek.com
#Click on the '''FTP Accounts''' button in WCP.
##To Edit a FTP Account click on the '''Pencil Icon''' next to the one that you're trying to modify.
###Make any edits by typing into the boxes here.
###Click '''Save'''
##To Add a FTP Account click on the '''Add FTP User''' button.
###Type in a proper '''Username''', '''Password''', and a '''Folder'''.
###The '''Folder''' box can be left blank to give the FTP Account access to the root of your website.
###Click '''Save'''

==Virtual Directories==
*Adding virtual directories to your site.
#Log in to WCP
#Click on Virtual Directories under the Files section
#Click Add
#Enter the virtual path you need
#Enter in the actual physical path it is mapped to
#If this is to be an application, check the Create Application Folder check box
#Click Save

==Application Folders==
To create and manage Application Folders on your site
#Log in to WCP
#Click on Application Folders under the Files section
#Select the site or sub-domain from the drop down box
#Click continue
#Select a folder
#Click Add Application to make it an application folder

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==File Manager==
*Basic File Operations, file uploading and editing now supported- Zip, GZip, and Tar Archive support.
#Click on the '''File Manager icon''', then the '''Login icon''' on the next screen.
#To create files or Directory's outside the WWW root folder right click and click on the '''Create File''' or '''Create Directory''' option.
#Click the '''Continue Icon''' to add this.
#To add/edit files in the WWWroot click on the '''wwwroot file'''.
#once you are in you can add, edit or delete by right clicking and clicking on the options given.

*Upload and Download functions
#To upload a file, right click the File Manager page, and click Upload
#Select the file you wish to upload by clicking Choose File
#Give this file a new name or keep the existing default name

#To download a file, right click the file you want to download
#Click Download File. Note: This will send you to a new page.
#Now your browser will be downloading the file in question. Simply check your Downloads folder or hit Ctrl+J to open the Downloads section of your browser and move this file where you want it.

*NEW: Use the search bar at the top of the File Manager to quickly search the file you're looking for.

===Windows Permissions===
Read, Write, and Delete permissions are set by default on our servers. If you wish to modify this, it can be done through File Manager:
#Login to WCP
#Open File Manager
#Find the File or Folder you wish to change the permissions for and '''right-click on it'''
#Select '''Permissions'''
#Check or Uncheck any of the boxes here:
##'''Inherit permissions from parent folder:''' When checked this takes the permissions that the folder above it has given to it
##'''Read Only:''' this will prevent deleting or updating this file through scripts, ftp, and the file manager
##'''Read Permissions:''' allows reading via scripts and browsing
##'''Write Permissions:''' allows writing via scripts
#Click '''Save'''

===Access Logs===
====How to view the Access Logs through WCP====
#Login to WCP
#Click on '''"File Manager"''' under the '''"Files"''' section
#Double Click on the '''"Logs"''' folder
#Double Click on the '''"W3SVCxxx"''' folder
#Right-Click on the access log file you want to view
#Click '''"Edit"''' to view the log
#If you can't view the logs, please see the steps below on how to do this through FTP.
====How to view the Access Logs through a FTP Client====
#Connect to the Server with a FTP User that has access to view above the "wwwroot" folder.
#Open the '''Logs''' folder
#Open the '''W3SVCxxx''' folder
#Download the log file that you wish to download, these are sort by date.
#Next you'll simply view the content in a Text Editor such as NotePad.
##If you downloaded a compressed(zipped) log, you'll need to first unzip it with a program like 7zip.

[[Category:ColdFusion]]
[[Category:Windows]]

==Password Protect Folders==
#Under the Files section click on '''Password Protect'''.
#Click on '''Manage Protected Folders'''.
#Browse to and click on the folder that you want to set this up on and check '''Enable Protection'''.
#Select a user from the list or click on '''Manage Users''', then click '''Add''', and enter username and password then Save.

==IIS Settings==
*Setting up error pages, default pages, advanced settings, etc.
===Custom Error pages===
#Click on '''IIS Settings''' in your WCP
#Click the edit button next to the error page you want to change
#Uncheck the '''Use System Default''' checkbox
#Enter the path to your custom error page
#Click '''Save'''
===Mime Types===
#Click on '''IIS Settings''' in your WCP
#Scroll to the bottom of the window and click '''Add Mime Type'''
#Enter the extension for the Mime Type
#Enter the Mime Type information
#Click '''Save'''
*An example Mime Type is below:
<pre>
Extension: .mp3
Mime Type: audio/mpeg
</pre>

More information here: [https://wiki.hostek.com/Mime_types Mime Types]

===Default Docs===
*Select a default document and drag it to the top position to set it as top priority
*Click '''Add''' to add a default doc
*Click the red '''X''' to delete a default doc
*Click a default doc and change the name
*For example: change '''"index.htm"''' to '''"index.asp"'''

===URL Forwarding===
#In your [https://wcp.hostek.com/ '''WCP'''] click on the '''IIS Settings''' button
#Navigate to the '''Redirects''' tab
# If you need a specific folder to redirect somewhere, you can find it using the '''Browse''' button
##If you simply want the whole site to redirect, leave this box '''blank'''
#Click '''Save'''. (See below for details on the other options.)
*'''Permanent Redirect''': Specifies that the server should return the redirect status code 301 rather than the default 302. A 301 status code lets search engines know that the content has been permanently moved and that only the new URL should be indexed.
*'''Exact URL''': If this is unchecked, then the request URL without the server name is passed along with the query string to the destination URL. This is equivelent to appending the $V$Q variables at the end of the destination URL.
*'''Exclude Sub Directories''': This means that the folder you choose will not redirect.

===Advanced===
====Recycle Application Pool====
If you see a Service Unavailable message on your site, or have a general need to recycle a site's IIS Application Pool, you can do so through this section of WCP.
#Click the '''IIS Settings''' icon in WCP
#Click the '''Advanced''' tab in the '''IIS Settings''' section
#Click the '''Recycle''' button.

==PHP Settings==
If you notice you need a different version of php or want to check what version you are using you can update it to that version if it is installed to the server or can enable custom php.ini settings to use specifically for your domain.
#Click the configuration for the domain or subdomain you want updated.
#Select the version you wish to use.
#Check the checkbox if you want to enable a custom php.ini file
#Click save to save the settings.

==ColdFusion==
===ColdFusion Error Logs===
====Server Error Logs====
This section will show any recent errors for your site that were found within ColdFusion's server-wide exception log. Use the dropdown to choose how many hours back you'd like errors retrieved.
====Application Error Logs====
This section will show errors created via the cflog tag on your site. For security purposes, your cflog logs will only appear hear if you have given the file name in the cflog tag the name of your domain, ''without the www.'' For example, if your domain is ''your_domain.com'' you would set the file attribute for the cflog tag like: ''file="your_domain.com"''.
 
''Note'': Please set the ''type'' of the ''cflog'' tag to either '''error''' or '''fatal''' on our production servers. Use of the ''information'' type is strongly discouraged.
 
'''Reference''': [https://wikidocs.adobe.com/wiki/display/coldfusionen/cflog CFLog Documentation]

===Clear Template Cache===
Within this section you can click the '''Clear Template Cache''' button to clear cached ColdFusion pages for your site.

===ColdFusion Version===
Within this section of WCP, you can choose which version of ColdFusion you'd like your site to use.

''Note'': You can also specify different ColdFusion versions for different subdomains on your site.
[[Category:ColdFusion]]
[[Category:Windows]]

==DNS Editor==
'''READ FIRST''' When a new domain is added to WCP all DNS records are also created (in most cases). Clicking on the DNS Editor will open a window with these records, for editing, adding and deleting. Most times nothing needs to be done other than pointing your domain to the Primary and Secondary DNS Servers listed under [https://wiki.hostek.com/WCP_(Windows_based_Control_Panel)#Site_Details WCP Site Details].

===Create a new DNS record===
#Click '''Add DNS''' Record button
#Enter Name for record (If DNS record name is your domain name please leave this Name - text box blank as the control panel will automatically add your domain name)
#Choose the Record type (A, CNAME, MX, NS, TXT, SPF, SRV)
#Enter Data Type
#Generally leave the TTL (Time To Live) as the default 86400
#Click on the '''Save''' Icon.

===Update DNS records===
#To update an existing DNS record click the '''Pencil''' icon next to the record you would like to update.
#You will then be able to change the Name of the record, the Type of record, Data of the record, and Time to Live.
#Once updated Click on the '''Save''' Icon.

===SRV Record Fields===
*A SRV Record is a "'''S'''er'''v'''ice '''R'''ecord". It's a specification of data in the Domain Name System defining the location (i.e. the hostname and port number) of servers for specified services.

<pre>
Name: _service._protocol
Type: SRV
Data: Address/Hostname
Priority: Priority Number
Weight: Weight Number
Port: Port Number
TTL: 86400
</pre>

Example:
<pre>
Name: _sip._udp
Type: SRV
Data: sip.mydomain.com
Priority: 10
Weight: 5
Port: 4030
TTL: 86400
</pre>

*If you are a '''VPS Client''' with a Windows Server and a SmarterMail Active Sync license wanting to use Autodiscover for Outlook, please refer to this SmarterMail Article [https://portal.smartertools.com/kb/a2752/set-up-autodiscover-for-smartermail.aspx here].

===MX Records===
Here are steps to setup the correct MX Records for our MailSystem:
*Note: These are setup by Default, and shouldn't need to be added unless changes were made.
#Go into the '''DNS Editor''' in WCP.
#Click '''Add Record'''.
#In the '''Record Name''' form put " '''mail''' ".
#Beside '''Type''' select '''A'''.
#Beside '''Data''' put the IP Address of your MailServer.
##You can find your MailServer by clicking the '''Site Details''' button in WCP.
##The IP Address can be found by PINGing the server, or by performing a WHOIS search.
#Once this is done click '''Save'''. Now you have an '''A Record''' labeled "mail.'''yourdomain'''.com".
#You'll want to click '''Add Record''' again.
#Leave the Record Name blank this time.
#Beside '''Type''' select '''MX'''.
#Beside '''Data''' put "mail.'''yourdomain'''.com".
#Once you click '''Save''', you will then have an '''MX Record''', which points to "mail.'''yourdomain'''.com".
*Congratulations! Now all you need to do is wait for DNS Propagation, which is the 2-to-12hr time period it takes for the internet to update with these new changes.

===SPF Records===
An SPF Record (simply an entry into the DNS records) is used by mail servers to know if mail coming from an address at your domain is really allowed to be sent from the sending mail server.

To have WCP create an SPF record for you, you can click '''SPF Record''' under the '''Email Section''' and then click the '''Create''' button, or you can use the steps below to create one manually.

If you will be using our servers send email related to your domain, you would generally use an SPF record like the following:<pre>"v=spf1 a mx include:spf.hostek.com -all"</pre>

For our Resellers that don't want to use hostek.com, use an SPF Record like:<pre>"v=spf1 a mx include:spf.ezhostingserver.com -all"</pre>
'''Steps to add an SPF Record to your domain:'''
Assuming that your DNS is managed with us:
#Log in to your hosting control panel at wcp.hostek.com
#Open the DNS Editor (DNS Manager) section
#Click on Add Record.
#Leave the Name field blank.
#For the Type, choose TXT
#For the Data enter the SPF Record detail as you need, using the sample provided above.

'''Basic information related to some SPF Record options:'''

The '''"-all"''' may be adjusted on a per customer basis to any of the following depending on their needs:

'''-all''' = mail not sent from an address listed in the SPF record should be completely rejected (Hard Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''~all''' = mail not sent from an address listed in the SPF record should be given a higher spam score(Soft Fail). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

'''?all''' = mail not sent from an address listed in the SPF record should be treated normally as if the domain did not have an spf record (Neutral). Mail that IS sent from an address in the SPF record may be given a lower spam score by some servers.

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Sub Domains==
*A sub-domain is like an extension of your domain name. For example, if your domain name were myfamily.com, a sub-domain would be in the following form: dad.myfamily.com or mom.myfamily.com etc.
*You can have a sub-domain pointed to any folder within your web site. If a visitor goes directly to that sub-domain he will be taken to that folder, not to your site's main page.
#Click on the '''Sub Domains icon'''
#Click "'''Add'''" sub Domain button
#Enter sub domain name in Name text box. This will automatically populate the Folder text box to a folder with the same name as the subdomain.
#If you wish this Subdomain to point to a different folder you can click on the folder icon and choose the directory you would like your Sub Domain to point to.
#Click on the "'''Save'''" Icon.
#This will create the sub domain record within your domains DNS zone,
*If the domains name servers are not pointed to us you will need to manually create this record where your domains DNS is hosted.
[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]

==Domain Alias==
*This will allow you to point 2 domains to the same website. How to create a Domain
#To create a domain alias you will click on the ''Domain Aliases icon''
#Click '''Add Domain Alias''' button
#Enter your Alias Name
#Click on the "'''Save'''" Icon.
*You will need to be sure that your Domain Alias has been registered and has the name servers pointed to the name servers found beneath the Site Details icon.

==Applications==
# Some helpful video tutorials showing how to install a select few applications easily within the WCP Control Panel are below:

*Joomla - [http://hostek.com/tutorials/joomla_Installation_tutorial.html Installing Joomla Application]

*Wordpress - [http://hostek.com/tutorials/wordpress_Installation_tutorial.html Installing Wordpress Application]

*Mura - [http://hostek.com/tutorials/mura_Installation_tutorial.html Installing Mura Application]

*Magento - [http://hostek.com/tutorials/magento_Installation_tutorial.html Installing Magento Application]

*Oscommerce - [http://hostek.com/tutorials/oscommerce_Installation_tutorial.html Installing OsCommerce Application]

==Email==
*Below is information on how to manage your email account within the WCP.
*'''FOR VPS''' You will also have "Admin" access to SmarterMail. Access webmail (click the webmail link in WCP) and login with user "admin" and the primary VPS password.

===Email Users===
*Allows you to create Email users as well as log directly into users Webmail account
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''Add Email User''' button
#Enter email user name (Example: if you need the email address "admin@domain.com" enter the user "admin")
#Enter password for Email user (**See note below regarding password requirements)
#Enter Display name (Usually set to the name of the person using the specific email account)
#Choose if you would like this user to have administrator rights
#Choose mail box size limit for this specific user
#Click on the '''Save'''
#'''NOTE Password requirements'''
#*Minimum Length 6 Characters
#*Must include Uppercase
#*Must include Lowercase
#*Must include Number
#*Must include Special character
#*Password cannot match username

===Edit an Existing Email User===
#Once you are logged into your WCP account, under the Email Section
#Click '''Users''' icon
#Click '''pencil icon''' next to user to update
#Update information
#Click '''Save'''

===Webmail===
*Web Mail Provides links to access the Webmail program as well as to access mail before domain propagation to our mail server
#Once you are logged into your WCP account, under the Email Section
#Click '''Login button''' next to user you would like access the mail for
#Click '''Web Mail icon'''
#If domain is propagated and pointed to our mail server you can click the '''webmail''' link to access the SmarterMail webmail log in screen.
#If you domain has not yet propagated to our mail server click the "Pr-Propagation Web Mail" link to access the SmarterMail webmail log in screen.

===Mail Forwarding===
*Allows you to set up an email alias.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Forwarding button'''
#Enter Alias name
#Enter address for email to this Alias to be forwarded to
#Click on the '''Save Icon'''

===SPF Records===
*Allows you to set up a SPF record.
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''SPF Record''' button
#Click the '''Create''' button

===Domain Keys (DKIM)===
*Allows you to set up Domain Keys(DKIM).
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Domain Keys''' button
#Click '''Enable'''

===Mail Logs===
#Once you are logged into your WCP account, under the Email Section
#Click on the '''Advanced''' button and then the '''Mail Logs''' button
#Select an email account
#Select a date and log type
#Click on Search

==MySQL database==
*MySQL Allow you to create a MySQL database under your domain
#Click on '''MySQL icon'''
#To add new database click '''Add MySQL Database'''
#Enter Database Name
#Enter Username
#Enter Password
#(If you need a coldfusion DSN place check in check box and provide Coldfusion DSN name)
#Click '''Save'''

*To create new user for existing database
#Click '''MySQL icon'''
#Click '''Add new user button'''
#Enter Username
#Enter Password
#Place check mark in check box for each database you would like this user to have access to.
#To update the password on existing database user.
#Click '''MySQL icon'''
#Click '''pencil icon next to Username'''
#enter new password
#Click on the '''Save Icon'''.

*To update the password on existing database user.
#Click '''MySQL icon'''
#Click pencil '''icon next to Username'''
#Enter new password
#Click on the '''Save''' Icon.

==PhpMyAdmin==
*Allows you to log directly into your MySQL database to manage.
#Click on '''PhpMyAdmin link'''
#If you are not logged directly into your MySQL database simply enter the server your database is located on (Can be found by clicking the MySQL icon) and enter your Username and Password.
#Once logged in your Databases will be displayed on the Left, click on '''database name''' to manage that database.
*Here is a Video that will show how to create a MySQL database and how to Backup / Restore the database through PhpMyAdmin: [http://hostek.com/tutorials/managing_mysql.html PhpMyAdmin Backup and Restore Video]

==MSSQL==
===To create MSSQL databases and users===
#Click '''MSSQL icon'''
#To add a new database click '''Add MSSQL''' database
#Enter Database Name
#Choose database size
#Enter or Choose existing Username
#Enter Password
#Choose '''Default Collation''' (Usually left as default)
#Choose '''Recovery Model''' (Usually left as Simple as we make daily full backups of all #databases which we keep for 7 days for our shared and SQL database addon hosting options)
#Place a Check mark in the box for Coldfusion DataSource if ColdFusion DSN is needed.
#Enter ColdFusion DSN name.
#Click on the '''Save''' Icon.

===To edit an existing MSSQL database===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Edit field necessary
#Click on the '''Save''' Icon.

===Changing the MSSQL Transaction Log (Recovery Model) Settings===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Click the dropdown menu next to '''Recovery Model''' and select either '''Full''' or '''Simple'''
#Click on the '''Save''' Icon.

===To edit password for existing MSSQL user===
#Click '''MSSQL icon'''
#Click '''Pencil next''' to user to edit
#Update password
#Click on the '''Save''' Icon.

===To add new MSSQL user===
#Click '''MSSQL icon'''
#Click '''Add MSSQL''' User button
#Enter username
#Enter password
#Place checkmark next to each database this users needs access to
#Click on the '''Save''' Icon.

===To make an MS SQL user the DB Owner===
#Click '''MSSQL icon'''
#Click '''Pencil icon''' next to database name to edit
#Select the owner you wish to be the DB Owner
#Click on the '''Save''' Icon.

==MSSQL Tools (Shared Hosting)==
*Allows you to log directly into MyLittleAdmin to manage your MSSQL database or MyLittleBackup to backup or restore your MSSQL database.
#Click '''MSSQL Tools''' icon
#Select database to Manage/Backup/Restore
#Select User with access to database needed
#Choose myLittleAdmin button to manage your MSSQL database
#Choose myLittleBackup button to backup/restore your database

===To Backup and Download Your MSSQL Database===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Backup Databases' at the top left of the new page.
#Select your database from the drop-down.
#Click 'OK' on Step 2 if the information looks correct.
#Name your backup and give it a description.
#Click 'Backup'.
#Click the link provided to download your SQL backup file.

===To Restore an MSSQL Backup===

#Click '''MSSQL Tools''' icon
#Select database to Backup.
#Select User with access to database.
#Choose the myLittleBackup button.
#Click 'Restore databases'
#Choose the database you want to restore into.
#Click 'Choose File' and select the SQL backup file on your computer. (Example SQL backup format: Backupname.bak)
#Click Upload.
#Click the backup file you just uploaded and press OK.
#Click Restore.

==DataSources(DSN's)==
===Create a MySQL or MS SQL Server DSN===
*Allows to create a DSN for an existing database for your domain.
#To create a MySQL or MSSQL DataSource
#Click '''DataSources''' (DSN's) icon
#Choose MySQL or MSSQL from drop down depending on the database this is connecting to
#Click '''Add DSN'''
#Choose DSN type Access/MySQL/MSSQL
#Enter DSN name
#Enter Database name DSN will be connecting to
#Enter Server (Can by found by viewing database DSN is for)
#Enter Username for database DSN is connecting to
#Enter Password for database DSN is connecting to
#Choose if it is a ColdFusion DSN
#Choose if you need Unicode Support
#Click on the '''Save''' Icon.
===Create an Access DSN===
*To create an Access DataSource
#Click '''DataSources''' (DSN's) icon
#Choose '''Access''' from drop down menu
#Enter DSN Name
#Click on Folder icon to choose correct directory Access Database is located in
#Enter Username (If one is set for your Access Database, if not this can be left blank)
#Enter Password (If one is protecting your Database, if not this can be left blank)
#Choose if it needs to be a ColdFusion DSN
#Click on the '''Save''' Icon.
===Editing DSNs===
*To edit existing DSN
#Click '''DataSources''' (DSN's) icon
#Click pencil next to DSN to edit
#Update information
#Click on the '''Save''' Icon.

==Lucee Web Administrator==
The Lucee Web Administrator gives you access to Lucee-specific settings for your account such as Lucee Datasources and other configuration options.
===Create a Lucee (formerly Railo) Datasource (DSN)===
#From within your control panel, click on the "Luce Web Administrator" icon
#Inside the Lucee Web Administrator click the "Datasources" link from the lefthand navigation menu.
#Select the database type, enter a name, and click ''Create''.
#Configure your datasource with all the correct server, username and password.
#*'''IMPORTANT''': If using MySQL also make sure the option for '''Alias Handling''' is enabled.
#Click the ''Create'' button, and your DSN will be available for use on your site.

==Security and SSL==
Installing a new certificate, or re-keying an existing certificate.

===Dedicated SSL===
'''VPS Hosting''' Request a static IP for sites added to your server which require SSL, we will provision the IP on the server and assign it in WCP for use with installing a Dedicated SSL.

'''Shared Hosting''' If ordering a new certificate from Hostek.com you will be assigned a static IP, if importing from another provider you will need to request a static IP be assigned before the certificate can be activated.

#Login to WCP, (select the domain, in some cases), Security and SSL, '''Dedicated SSL (click)'''
#Click '''Generate CSR (Certificate Signing Request)'''
#Fill in the requested information.
#Click Create
#Copy the '''Certificate Signing Request (CSR)''', which should be used when placing a new SSL order or re-keying an existing certificate.

===Shared SSL(shared hosting)===
#Login to WCP, (select the domain, in some cases), Security and SSL, '''Shared SSL (click)'''
#Click '''Enable'''
#The URL for your sites shared SSL will be provided.

===Manage IPs===
This tool allows you to specify if an IP is blocked or allowed, and whether your site is by default denying access.

To block an IP:
#Grab the IP you need blocked from a log or from an email
#In the Deny IPs tool click Add
#Paste or type in the IP
#Choose Block in the drop down menu (By default it's set to Block)
#Click Save

To block all IPs (Useful if your site is not live yet):
#Click the Settings tab at the top
#Open up the drop down menu next to Default Access
#Choose Block (By default this is Allow)

==Stats==
*SmarterStats provides very detailed traffic information about your site's day-to-day activities for up to 14-months.

===Enabling SmarterStats===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Click '''Enable SmarterStats'''
*This will start processing log information from now on, and will report it's findings for your review.

===Resetting a SmarterStats Account Password===
#Login to WCP here https://wcp.hostek.com/
#Click on the '''Stats''' button
#Select the '''Pencil''' icon on the left-side of the chosen user
#Type a new password in the password box and click '''Save'''
#Select '''Login''' (on the right-side of the chosen user)
#Type in the new password that was just setup and click '''Login'''

==Usage==
To view your account's quotas and how much resources you have available:
#Log in to WCP
#Click the '''Usage''' icon

Here you can see the limits and amount used for the following resources: '''Site Disk Space, Site Bandwidth, Mail Disk Space, MySQL Disk Space,''' and '''MS SQL Disk Space''' (if applicable)

==Cron Jobs==
To add Cron Jobs to your site:
#Log in to WCP
#Click on the Cron Jobs button under the ColdFusion section
#Click Add
#Enter a name
#Enter the URL to be executed
#Select a quick time interval or click advanced and set up your interval
#Click save

==VPS/Server Manager (VPS Accounts)==

Overview of the '''VPS/Server Manager''' section in the control panel.

===Service Manager===

This page allows you to start, restart, or stop some common services.

===Service Groups===

The service groups section allows you to specify which services a domain should use when being created or when databases are added to the domain. If you only have a single VPS server, the default service group will usually be used for everything. However, if you have multiple servers, you can use this section to allow new domains to use services on both servers (I.E. Use one server for the website and another for the database). It is also possible to create service groups that offers fewer services in-case you want to create domains with no dns, no mail, or no website.

Options overview:
* '''Name''': A name you will use to reference this group of services when creating or modifying a domain
* '''Site Service''': The server on which the website for this domain will be created.
* '''Mail Service''': The server on which the mail account for this domain will be created.
* '''DNS Service''': The server on which the DNS zone for this domain will be created.
* '''MSSQL Service''': The server on which new MSSQL databases will be created.
* '''MySQL Service''': The server on which new MySQL databases will be created.

===Server Details===

This page gives a brief overview of resource resource usage on the server and the server's 'Computer Name' as configured in Windows.

===Firewall Management===
This page allows you to manage the Windows Firewall rules for some common ports.
[[File:Firewall mgmt.png]]

===Restricting Access to a Port===
If you wish to restrict access to a port on your VPS do the following
*Open the Firewall Management section within your control panel's VPS Manager
*Click the pencil icon (edit) next to the service you wish to secure ''(eg. SQL Server, MySQL, Remote Desktop)''
*In the window that appears, choose one of the following from the ''Port Status'' dropdown menu:
**'''Closed''': Prevent any public access to the port
**'''Restricted''': Only allow select IPs access to the port
*Click ''Save'' once you've made your changes. 
''Example: Restricting Access to SQL Server Port'' 
[[File:Firewall sql.png]]

===List Domains===

This list gives various details about existing domains on the appropriate VPS. This allows you to Rename, Remove, and/or Modify domains.

====Rename Domain====
#Login to '''WCP''': https://wcp.hostek.com/
#Go to the '''Server Manager''' area
#Click on the '''List Domains''' button
#Click on the '''Pencil''' icon next to the domain you wish to Rename.
#Click the '''Rename Domain''' button
#Type the name you would like change to in the '''New Name''' box.
#Click '''Save'''
#Wait for a success result

*If you encounter any errors in this process please let support know by submitting a ticket here: https://support.hostek.com/

====Add Domain====

This section allows you to add new VPS domains (Web sites). 
[[File:Wcp-vps-add-domain.png]]

After clicking the ''Add Domain'' button enter your site's domain name, FTP username & password, then select the service group and IP address if applicable. Once you click '''Save''' your new domain will be added to the server.

====Remove Domain====

*Steps to Cancel/Remove a domain from WCP:
#Login to https://wcp.hostek.com
#Once logged in, click on the '''Account VPS Manager''' icon.
#Click '''List Domains''' then click on the '''trash-can icon''' next to the domain you want to remove. (Please see Step 6 for Permanently Deleting your Domain(s))
#If it throws an error please check and remove the following first
#*Subdomains
#*Domain Aliases
#*Databases & DSN
#Normal Deletions will only disable the domain. This is for your convenience in case this was done on accident, or you change your mind in the future.
#To Permanently delete Domains, please see the following steps:
##Login to your WCP (https://wcp.hostek.com/) and navigate to your '''Account VPS Manager'''.
##Click the '''List Domains''' button.
##Click the '''Pencil Icon''' next to the domain.
##Select Force Removal.

====Grant additional WCP control panel access for VPS====

*Steps to Grant/Revoke access to a VPS in WCP*
#Login to https://wcp.hostek.com
#Make sure you've selected '''Server Manager''' from the top drop down list
#Once logged in click '''List Accounts'''
#Click the Pencil icon next to the account
#Click the '''VPS Access''' tab
#To grant this account access to a VPS just check the box next to the VPS you want it to be able to manage.
#To revoke access from a VPS uncheck the box next to the VPS

====Adding Static IPs====
#Click List Domains
#Click the Pencil icon next to the domain you want
#Under the IP click the drop down box (Note: you will need a static IP first. To order one, email support@hostek.com to request one added to your VPS)
#Click Save

[[Category:Control-Panels]]
[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:ColdFusion-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

===ColdFusion===

====Allowed IPs====
The Allowed IPs section of ColdFusion allows you to add your IP for remote ColdFusion Administrator access.

*Steps to Allow an IP address
#Select Allowed IPs, followed by the Pencil Icon next to your server name.
#From here, you can select Add to allow additional IPs or the Pencil Icon next to an existing IP to edit.

====ColdFusion Admin====

#Select the ColdFusion Admin button to receive login buttons for both ColdFusion Admin and Server Monitor. Make sure your IP is allowed access by using the Allowed IPs button.

DomainKeys

2014-04-29T01:55:49Z

Carlb: Created page with "==Domain Keys== *DomainKeys is an e-mail authentication system designed to verify the DNS domain of an e-mail sender and the message integrity in order to prevent spam. ===Se..."

==Domain Keys==
*DomainKeys is an e-mail authentication system designed to verify the DNS domain of an e-mail sender and the message integrity in order to prevent spam.

===Setting Up Domain Keys in the WCP===
#Click the '''Domain Keys''' button in the '''Email''' section
#Click the '''Enable''' button

===Setting Up Domain Keys Manually in SmarterMail===
#Log in as an administrator user
#Click the '''Settings''' icon on the far left
#Expand '''Advanced Settings'''
#Click '''Mail Signing'''
#Click the '''Certificate''' tab
#Fill in the '''Selector Field''' with a name you'd like to use for the Domain Key
#Click '''Generate Key''' at the top
#Next you'll need to open the '''WCP DNS Editor''' for your domain and add a '''TXT''' record with the '''TXT Record Name''' and '''TXT Record Value''' that SmarterMail lists.

[[Category:SmarterMail]]

WCP (Windows based Control Panel)

2014-04-29T01:33:45Z

Carlb:

WCP (Windows based Control Panel)

2014-04-29T01:31:50Z

Carlb:

WCP (Windows based Control Panel)

2014-04-29T01:26:03Z

Carlb: /* SPF Records */

Storage Engine - How to change in MySQL

2013-11-26T05:29:17Z

Carlb: Created page with "==Change MySQL Storage Engine== To change the MySQL storage engine for a particular table you can run the following query in PHPmyAdmin or the MySQL Client of your choice: <p..."

==Change MySQL Storage Engine==
To change the MySQL storage engine for a particular table you can run the following query in PHPmyAdmin or the MySQL Client of your choice:

<pre>
ALTER TABLE exampleTable ENGINE = innodb
</pre>

'''NOTE:''' You will need to make sure and change "exampleTable" to the actual table name you want to change.

[[Category:Databases-MySQL]]

SSH

2013-08-26T08:52:14Z

Carlb: /* Generating SSH Keys */

==SSH==
The dedicated IP and port for SSH access on Linux VPS servers will be included in the email with server details. Alternatively we have an alternate port which can be used for SSH however this will need to be configured. Please email support for the alternate port number and follow the steps below.

==Configuring alternate SSH port for your VPS==
*'''NOTE''' You must be familiar with editing Linux text files from a command prompt to proceed.

#Contact support for the alternate SSH port to use.
#:If you have requested your VPS to not be behind our perimiter firewall and you are 100% managing your own firewall, then you can use any TCP port that you wish
#Add the alternate TCP port to the cPanel firewall:
##Log into WHM of your server
##Scroll down and select ''ConfigServer Security&Firewall''
##Click ''Firewall Configuration''
##Edit the TCP_IN line, adding the alternate SSH port, being careful to have comma before and after the number
##*Pay close attention to the formatting of the current entries in this line. Syntax errors will result in your VPS firewall failing to restart
##Click Change button at the bottom
#Configure SSH to use the new port:
##SSH into your VPS on the default port 22
##Edit the /etc/ssh/sshd_config file
##Change the line "Port 22" to "Port ####" (without quotes) where #### is the alternate port
##Save your changes
##Run the following command to restart the ssh service:
##:''service sshd restart''
##*'''NOTE''' Do not disconnect your ssh session after restarting the service until you verify with a new session that your changes are successful. Otherwise you will not be able to correct any syntax errors in the sshd_config file
##While your SSH session is still open, launch a new ssh session to your server, connecting on the new port 4805
##*If you get a connection failed, check the /etc/ssh/sshd_config file for syntax errors and correct. Run the command "''service sshd restart''" (without quotes) after making any changes to the sshd_config file.

==Generating SSH Keys==

To connect via SSH you'll first need to download an SSH client such as Putty http://www.putty.org/

To generate a new key:
#Log into the cPanel for your site
#Click SSH/Shell Access
#Click Manage SSH Keys.
#Click the Generate a new Key icon.
#Fill in the appropriate information.
#Click Generate Key to generate the new SSH key and automatically install it to the server.

==View or Download SSH Key==
To view or download a key:
#Click View/Download next to the corresponding key in the appropriate table. You will be directed to a new page.
#Click Download Key to download the key. You can also copy the key and save it on your computer.

==Convert SSH private key==
To convert a private key and save it onto the server:
#Enter the key's passphrase into the box.
#Click Convert. You will be directed to a new page.
#Click Download Key to download the converted key to your desktop.

==Authorize and Deauthorize SSH Key==
'''Note: You will need to authorize a key before using it to connect to the server.'''
To authorize or deauthorize a key:
Click Manage Authorization next to the corresponding key in the appropriate table. You will be directed to a new page.
Click Authorize or Deauthorize.

[[Category:Linux-VPS]]

SSH

2013-08-26T08:49:33Z

Carlb: /* Generating SSH Keys */

==SSH==
The dedicated IP and port for SSH access on Linux VPS servers will be included in the email with server details. Alternatively we have an alternate port which can be used for SSH however this will need to be configured. Please email support for the alternate port number and follow the steps below.

==Configuring alternate SSH port for your VPS==
*'''NOTE''' You must be familiar with editing Linux text files from a command prompt to proceed.

#Contact support for the alternate SSH port to use.
#:If you have requested your VPS to not be behind our perimiter firewall and you are 100% managing your own firewall, then you can use any TCP port that you wish
#Add the alternate TCP port to the cPanel firewall:
##Log into WHM of your server
##Scroll down and select ''ConfigServer Security&Firewall''
##Click ''Firewall Configuration''
##Edit the TCP_IN line, adding the alternate SSH port, being careful to have comma before and after the number
##*Pay close attention to the formatting of the current entries in this line. Syntax errors will result in your VPS firewall failing to restart
##Click Change button at the bottom
#Configure SSH to use the new port:
##SSH into your VPS on the default port 22
##Edit the /etc/ssh/sshd_config file
##Change the line "Port 22" to "Port ####" (without quotes) where #### is the alternate port
##Save your changes
##Run the following command to restart the ssh service:
##:''service sshd restart''
##*'''NOTE''' Do not disconnect your ssh session after restarting the service until you verify with a new session that your changes are successful. Otherwise you will not be able to correct any syntax errors in the sshd_config file
##While your SSH session is still open, launch a new ssh session to your server, connecting on the new port 4805
##*If you get a connection failed, check the /etc/ssh/sshd_config file for syntax errors and correct. Run the command "''service sshd restart''" (without quotes) after making any changes to the sshd_config file.

==Generating SSH Keys==

To connect via SSH you'll first need to download an SSH client such as Putty.

To generate a new key:
#Log into the cPanel for your site
#Click SSH/Shell Access
#Click Manage SSH Keys.
#Click the Generate a new Key icon.
#Fill in the appropriate information.
#Click Generate Key to generate the new SSH key and automatically install it to the server.

==View or Download SSH Key==
To view or download a key:
#Click View/Download next to the corresponding key in the appropriate table. You will be directed to a new page.
#Click Download Key to download the key. You can also copy the key and save it on your computer.

==Convert SSH private key==
To convert a private key and save it onto the server:
#Enter the key's passphrase into the box.
#Click Convert. You will be directed to a new page.
#Click Download Key to download the converted key to your desktop.

==Authorize and Deauthorize SSH Key==
'''Note: You will need to authorize a key before using it to connect to the server.'''
To authorize or deauthorize a key:
Click Manage Authorization next to the corresponding key in the appropriate table. You will be directed to a new page.
Click Authorize or Deauthorize.

[[Category:Linux-VPS]]

SSH

2013-08-26T08:39:25Z

Carlb: /* Generating SSH Keys */

==SSH==
The dedicated IP and port for SSH access on Linux VPS servers will be included in the email with server details. Alternatively we have an alternate port which can be used for SSH however this will need to be configured. Please email support for the alternate port number and follow the steps below.

==Configuring alternate SSH port for your VPS==
*'''NOTE''' You must be familiar with editing Linux text files from a command prompt to proceed.

#Contact support for the alternate SSH port to use.
#:If you have requested your VPS to not be behind our perimiter firewall and you are 100% managing your own firewall, then you can use any TCP port that you wish
#Add the alternate TCP port to the cPanel firewall:
##Log into WHM of your server
##Scroll down and select ''ConfigServer Security&Firewall''
##Click ''Firewall Configuration''
##Edit the TCP_IN line, adding the alternate SSH port, being careful to have comma before and after the number
##*Pay close attention to the formatting of the current entries in this line. Syntax errors will result in your VPS firewall failing to restart
##Click Change button at the bottom
#Configure SSH to use the new port:
##SSH into your VPS on the default port 22
##Edit the /etc/ssh/sshd_config file
##Change the line "Port 22" to "Port ####" (without quotes) where #### is the alternate port
##Save your changes
##Run the following command to restart the ssh service:
##:''service sshd restart''
##*'''NOTE''' Do not disconnect your ssh session after restarting the service until you verify with a new session that your changes are successful. Otherwise you will not be able to correct any syntax errors in the sshd_config file
##While your SSH session is still open, launch a new ssh session to your server, connecting on the new port 4805
##*If you get a connection failed, check the /etc/ssh/sshd_config file for syntax errors and correct. Run the command "''service sshd restart''" (without quotes) after making any changes to the sshd_config file.

==Generating SSH Keys==

To connect via SSH you'll first need to download an SSH client such as Putty.

To generate a new key:
#Click Manage SSH Keys.
#Click the Generate a new Key icon.
#Fill in the appropriate information.
#Click Generate Key to generate the new SSH key and automatically install it to the server.

==View or Download SSH Key==
To view or download a key:
#Click View/Download next to the corresponding key in the appropriate table. You will be directed to a new page.
#Click Download Key to download the key. You can also copy the key and save it on your computer.

==Convert SSH private key==
To convert a private key and save it onto the server:
#Enter the key's passphrase into the box.
#Click Convert. You will be directed to a new page.
#Click Download Key to download the converted key to your desktop.

==Authorize and Deauthorize SSH Key==
'''Note: You will need to authorize a key before using it to connect to the server.'''
To authorize or deauthorize a key:
Click Manage Authorization next to the corresponding key in the appropriate table. You will be directed to a new page.
Click Authorize or Deauthorize.

[[Category:Linux-VPS]]

Mod rewrite

2013-08-13T01:40:01Z

Carlb:

==General Information==
Mod rewrite is available on our Linux servers and can be used to rewrite or redirect your site to a particular URL.

==Redirecting to a Sub Folder==
<pre>
RewriteEngine on
RewriteCond %{HTTP_HOST} ^example\.com$
RewriteRule (.*) http://www.example.com/$1 [R=301,L]
RewriteRule ^$ testdirectory [L]
</pre>

==HTTP to HTTPS==
<pre>
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}
</pre>
[[Category:Linux]]

PHP

2013-06-14T06:27:31Z

Carlb:

__FORCETOC__

==Do you support PHP?==
Yes, we support PHP on all of our Windows and Linux hosting servers.

==PHP Versions==
The current default PHP version on our servers is '''PHP 5.3'''. We also have '''PHP 5.4''' available.
===PHP Version - Windows===
You could control which version of PHP your site uses by going to the "PHP Settings" icon under "Website Settings".
===PHP Version - Linux===
PHP 5.3 is the default unless you request otherwise. If you need PHP 5.4 please request it when ordering hosting. If you are an existing customer, contact our support department to have your site moved to a PHP 5.4 server.

==Can I view the PHP configuration for my site?==
Yes, to do this you'll just need to create a .php file with the following code and browse to the file:

<syntaxhighlight lang="php"><?php phpinfo(); ?></syntaxhighlight>

==Do you support cURL in PHP?==
Yes, we support cURL.

==mhash - Is the mhash library supported?==
Yes, the mhash libary is supported with PHP.

==magic-quotes - How can I disable magic-quotes?==
To disable magic_quotes you will need to change the following lines in your php.ini from:

<pre>
;magic_quotes_gpc = Off
;magic_quotes_runtime = Off
</pre>

'''To:'''

<pre>
magic_quotes_gpc = Off
magic_quotes_runtime = Off
</pre>

==How can I use PHP to have a form email me the results?==
Here is a sample PHP script that uses submitted form information to send an email:

<syntaxhighlight lang="php"><?php
if ($_POST['to'] && $_POST['from']) {
$headers .= "MIME-Version: 1.0\r\n";
$headers .= "Content-type: text/html; charset=iso-8859-1\r\n";
$headers .= "From: ".$_POST['from']." <".$_POST['from'].">\r\n";
$headers .= "To: ".$_POST['to']." <".$_POST['to'].">\r\n";
$headers .= "Reply-To: ".$_POST['from']." <".$_POST['from'].">\r\n";
$headers .= "X-Priority: 1\r\n";
$headers .= "X-MSMail-Priority: High\r\n";
$headers .= "X-Mailer: A Server";
mail($_POST['to'], $_POST['subject'], $_POST['body'], $headers); echo
"Mail sent to ".$_POST['to'].".
\n";
}
?></syntaxhighlight>

[[Category:Tutorials]]
[[Category:Sales]]
[[Category:Windows]]
[[Category:Linux]]

SSH

2013-05-22T03:01:07Z

Carlb:

==SSH==
The dedicated IP and port for SSH access on Linux VPS servers will be included in the email with server details. Alternatively we have an alternate port which can be used for SSH however this will need to be configured. Please email support for the alternate port number and follow the steps below.

For an SSH client to use on Windows workstations, we recommend using Putty:
http://www.securitytools.net/mirrors/putty/

==Configuring alternate SSH port for your VPS==
*'''NOTE''' You must be familiar with editing Linux text files from a command prompt to proceed.

#Contact support for the alternate SSH port to use.
#:If you have requested your VPS to not be behind our perimiter firewall and you are 100% managing your own firewall, then you can use any TCP port that you wish
#Add the alternate TCP port to the cPanel firewall:
##Log into WHM of your server
##Scroll down and select ''ConfigServer Security&Firewall''
##Click ''Firewall Configuration''
##Edit the TCP_IN line, adding the alternate SSH port, being careful to have comma before and after the number
##*Pay close attention to the formatting of the current entries in this line. Syntax errors will result in your VPS firewall failing to restart
##Click Change button at the bottom
#Configure SSH to use the new port:
##SSH into your VPS on the default port 22
##Edit the /etc/ssh/sshd_config file
##Change the line "Port 22" to "Port ####" (without quotes) where #### is the alternate port
##Save your changes
##Run the following command to restart the ssh service:
##:''service sshd restart''
##*'''NOTE''' Do not disconnect your ssh session after restarting the service until you verify with a new session that your changes are successful. Otherwise you will not be able to correct any syntax errors in the sshd_config file
##While your SSH session is still open, launch a new ssh session to your server, connecting on the new port 4805
##*If you get a connection failed, check the /etc/ssh/sshd_config file for syntax errors and correct. Run the command "''service sshd restart''" (without quotes) after making any changes to the sshd_config file.

==Generating SSH Keys==
To generate a new key:
#Click Manage SSH Keys.
#Click the Generate a new Key icon.
#Fill in the appropriate information.
#Click Generate Key to generate the new SSH key and automatically install it to the server.

==View or Download SSH Key==
To view or download a key:
#Click View/Download next to the corresponding key in the appropriate table. You will be directed to a new page.
#Click Download Key to download the key. You can also copy the key and save it on your computer.

==Convert SSH private key==
To convert a private key and save it onto the server:
#Enter the key's passphrase into the box.
#Click Convert. You will be directed to a new page.
#Click Download Key to download the converted key to your desktop.

==Authorize and Deauthorize SSH Key==
'''Note: You will need to authorize a key before using it to connect to the server.'''
To authorize or deauthorize a key:
Click Manage Authorization next to the corresponding key in the appropriate table. You will be directed to a new page.
Click Authorize or Deauthorize.

[[Category:Linux-VPS]]

DSN Connection String Query Parameters

2013-05-15T06:30:02Z

Carlb: Created page with "==Shared Servers== If you need to add a connection string to your DSN on a shared server you will need to submit a support ticket at http://support.hostek.com with the domain ..."

==Shared Servers==
If you need to add a connection string to your DSN on a shared server you will need to submit a support ticket at http://support.hostek.com with the domain name and datasource name along with the connection string you need added.

==VPS/Dedicated Servers==
For adding a Connection string to a ColdFusion DSN for a VPS/Dedicated server you will need to follow these steps:

#Log into your ColdFusion Administrator
#Click '''Datasources''' in the left menu
#Click the '''Edit''' button next to the DSN
#Click '''Show Advanced Settings'''
#Paste your connection string into the '''Connection String''' box.
#Click '''Submit'''

[[Category:ColdFusion]]
[[Category:ColdFusion-VPS]]

Fatal Errors

2013-04-29T08:52:25Z

Carlb:

= Linux VPS =
== Fatal Error: Out of memory (allocated ########) (tried to allocate ### bytes) in ==
This is an annoying error that can spring up from time to time due to memory limits being reached.
=== The Fix ===
You will need to increase the memory limit for apache and not just the specific site.
==== How to recalculate Apaches Memory Limit ====
# Login to your WHM for your server.
# From the Home click on Service Configuration.
# Click on Apache Configuration.
# Click on Memory Usage Restrictions.
# Click Proceed.
# Wait for Apache to recalculate the Memory Limits per application.

== retry time not reached for any host after a long failure period ==
This is an error that can be caused by corrupt exim databases
=== The Fix ===
Run the following commands via SSH on your Linux VPS:

<pre>
/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null
/usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null
/usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null

/scripts/courierup -- force
/scripts/eximup --force
</pre>

[[Category:Linux-VPS]]

Joomla

2013-04-25T08:47:25Z

Carlb:

__FORCETOC__

==What is Joomla==
Joomla is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications.

==How to Update Joomla==

[http://hostek.com/tutorials/joomla-upgrade-cPanel.html How to upgrade Joomla 1.5.x to the latest version using cPanel]

[http://hostek.com/tutorials/joomla-upgrade-ftp.html How to upgrade Joomla 1.5.x to the latest version using FTP]

==How to get Security Update Notifications==
[http://hostek.com/tutorials/joomla-updates.html How to sign up to receive automatic security updates regarding Joomla]

==Joomla Update Version Error==
If you receive the error '''Error loading component: com_joomlaupdate''' after attempting to upgrade Joomla, you can use the following steps to fix it:

#Under '''Extension manager''', click on '''Discover''', select everything click '''Purge Cache'''
#Under '''Extension manager''', click on '''Manage''', click on '''Refresh Cache'''
#Under '''Extension manager''', click on '''Update''', click on '''Purge Cache'''
#Click on '''Site > Control Panel'''
#Hit '''CTRL + F5''' (full refresh)

==Joomla Video Tutorials==
[http://hostek.com/tutorials/joomla-backup-cPanel.html How to back up your Joomla database using cPanel]

[http://hostek.com/tutorials/joomla-backup-phpMyAdmin.html How to back up your Joomla Database using phpMyAdmin]

[http://hostek.com/tutorials/joomla-block_admin.html How to block or delete a Super Administrator in Joomla]

[http://hostek.com/tutorials/joomla-cache.html How to manage the cache in Joomla]

[http://hostek.com/tutorials/joomla-caching.html How to enable caching in Joomla]

[http://hostek.com/tutorials/joomla-change_admin.html How to change the default admin's username in Joomla]

[http://hostek.com/tutorials/joomla-change_directory_cpanel.html How to change the Joomla directory using cPanel]

[http://hostek.com/tutorials/joomla-change_directory_FTP.html How to change the Joomla directory using FTP]

[http://hostek.com/tutorials/joomla-check-in.html How to check-in locked items in Joomla]

[http://hostek.com/tutorials/joomla-favicon.html How to change the default Joomla favicon]

[http://hostek.com/tutorials/joomla-global_settings.html How to manage global settings in Joomla]

[http://hostek.com/tutorials/joomla-hotlink-cpanel.html How to prevent image hotlinking for Joomla using cPanel]

[http://hostek.com/tutorials/joomla-hotlink-ftp.html How to prevent image hotlinking for Joomla using FTP]

[http://hostek.com/tutorials/joomla-install.html How to download the latest Joomla version and install it on your server]

[http://hostek.com/tutorials/joomla-login.html How to login to Joomla as the default administrator]

[http://hostek.com/tutorials/joomla-mass_mail.html How to use the Mass Mail system in Joomla]

[http://hostek.com/tutorials/joomla-media_manager.html How to use the Media Manager in Joomla]

[http://hostek.com/tutorials/joomla-media.html How to specify what media can be uploaded in Joomla]

[http://hostek.com/tutorials/joomla-migrate-existing.html How to finish migrating Joomla 1.0.x using an existing Joomla 1.5.x installation]

[http://hostek.com/tutorials/joomla-migrate-new.html How to finish migrating Joomla 1.0.x using an new Joomla 1.5.x installation]

[http://hostek.com/tutorials/joomla-migrate-prepare.html How to migrate a Joomla 1.0.x installation to Joomla 1.5.x]

[http://hostek.com/tutorials/joomla-offline.html How to turn your site offline in Joomla]

[http://hostek.com/tutorials/joomla-pass-PHP.html How to reset your Joomla admin password using a custom PHP script]

[http://hostek.com/tutorials/joomla-pass-phpMyAdmin.html How to reset your Joomla admin password using phpMyAdmin]

[http://hostek.com/tutorials/joomla-PHP_htaccess_cpanel.html How to secure your Joomla installation's PHP settings using cPanel]

[http://hostek.com/tutorials/joomla-PHP_htaccess_FTP.html How to secure your Joomla installation's PHP settings over FTP]

[http://hostek.com/tutorials/joomla-private_messaging.html How to use the private messaging system in Joomla]

[http://hostek.com/tutorials/joomla-registration.html How to prevent new user registrations in Joomla]

[http://hostek.com/tutorials/joomla-restore-cPanel.html How to restore a Joomla backup made using cPanel]

[http://hostek.com/tutorials/joomla-restore-phpMyAdmin.html How to restore a Joomla backup made using phpMyAdmin]

[http://hostek.com/tutorials/joomla-session.html How to change the session lifetime in Joomla]

[http://hostek.com/tutorials/joomla-sys_info.html How to view the system information in Joomla]

[http://hostek.com/tutorials/joomla-trash_manager.html How to use the Trash Manager in Joomla]

[http://hostek.com/tutorials/joomla-updates.html How to sign up to receive automatic security updates regarding Joomla]

[http://hostek.com/tutorials/joomla-upgrade-cPanel.html How to upgrade Joomla 1.5.x to the latest version using cPanel]

[http://hostek.com/tutorials/joomla-upgrade-ftp.html How to upgrade Joomla 1.5.x to the latest version using FTP]

[http://hostek.com/tutorials/joomla-user_manager.html How to use the User Manager in Joomla]

[[Category:Tutorials]]

Apache Logging

2013-04-22T01:17:02Z

Carlb:

__FORCETOC__
This document describes the cPanel Apache logging details and issues for Linux VPS.

==Apache Logs==
'''User domain logs:''' <pre>/usr/local/apache/domlogs/</pre>
'''Error log:''' <pre>/usr/local/apache/logs/error_log</pre>
'''General access log:''' <pre>/usr/local/apache/logs/access_log</pre>
'''suPHP log:''' <pre>/usr/local/apache/logs/suphp_log</pre>
'''suExec log:''' <pre>/usr/local/apache/logs/suexec_log</pre>
'''Mail Log:''' <pre>/var/log/maillog</pre>

==Checking Mail Logs==
To check the mail logs on your Linux/cPanel VPS you can log in via SSH and run the following command:

<pre>
grep yourdomainnamehere.com /var/log/exim_mainlog
</pre>

==Piped Logging==
Piped logging is by default disabled. If your Apache processes are using up a lot of memory you could reduce that by enabling piped logging. When piped logging is not enabled, Apache has to be restarted every time the logs are rotated. When this happens you will see entries like this in the error_log: <pre>[Tue Apr 09 12:06:23 2013] [notice] Graceful restart requested, doing restart</pre>.

===Enabling piped logging===
#Log into WHM
#Go to Service Configuration > Apache Configuration > Piped Log Configuration
#Enable piped Apache logging, save it and let WHM rebuild the configuration

[[Category: Linux-VPS]]

Assigning IPs

2013-04-18T06:51:09Z

Carlb: Created page with "==Assigning IP Addresses== We assign 2 IP addresses to VPS servers upon setup. If you'd like for one of your sites to use a static IP address you will need to assign it to th..."

==Assigning IP Addresses==

We assign 2 IP addresses to VPS servers upon setup. If you'd like for one of your sites to use a static IP address you will need to assign it to the site using the steps below for your platform:

===Windows===

You can use the following steps to set the IP address to a certain site in IIS:

#Open '''IIS 7.5 Manager''' from the desktop or the start menu
#Click the plus sign next to the server name of your VPS
#Click the '''Sites''' folder
#Right-click the site you want to add the IP address to
#Select '''Bindings''' from the menu
#Leave the '''Type''' option set to '''http'''
#Enter the unused IP address into the '''IP address''' section
#Leave the '''Port''' section set to '''80'''
#Leave the '''Hostname''' section blank and click '''OK'''

===Linux/cPanel===

You can use the following steps to set the IP address to a certain site in WHM:

#Log into the WHM for your VPS
#Type '''List Accounts''' in the search bar at the right of the page
#Click '''List Accounts'''
#Click the plus sign next to the site you want to assign the static IP to
#Click '''Change IP Address'''
#Select an unused IP address from the '''New Address''' drop-down and click '''Change'''

[[Category:VPS]]
[[Category:ColdFusion-VPS]]
[[Category:Linux-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

Network Uptime

2013-04-18T06:31:38Z

Carlb: Created page with "==Our 100% Network Uptime Claim== We have designed the network to not have any single points of failure. Starting with '''redundant power feeds''' (commonly referred to as a ..."

==Our 100% Network Uptime Claim==

We have designed the network to not have any single points of failure. Starting with '''redundant power feeds''' (commonly referred to as a 'A' and 'B' power), '''redundant switches''' (also with Remote Power Supplies as a backup) and everything else all the way to the physical servers and Storage Attached Network (SAN) devices, we have made sure to take every measure to achieve 100% network up-time.

[[Category:Infrastructure]]

Email Errors

2013-03-05T11:14:48Z

Carlb: /* Undeliverable Messages */

__FORCETOC__
==550 Authentication is required for relay - 550 not local host==

This can be due to one of the following reasons:
* This error is most often associated with '''NOT''' having the box checked for '''"My server requires authentication"'''. Check this box and then try sending.
*Another cause of this error is that your Internet Service Provider (such as AOL or MSN or Cox) may require that you use '''THEIR''' own SMTP server to send email. You will need to check with them. If this is the case, you may or may not also need to check the '''"authentication"''' box.

'''NOTE:''' If you are using '''"mail.your_domain_name.com"''' (using your domain name) for the SMTP server, make sure that the check-box at the bottom of the screen is checked '''(My server requires authentication)'''.

==421 Service Not Available==
On an error related to '''Remote host said: 421 SERVICE NOT AVAILABLE''' email AOL rejected, there is some times an additional description right below that. Look for that first and if that doesn't help, then you should contact AOL regarding this error as it is generated on their end. Please ask them for the specific reason it was rejected. Then let us know if it is something we can help correct.

==Unexplained Undeliverable Messages==
If you're receiving several emails mentioning "undeliverable" in your inbox for email addresses you have never sent to, your email account may have been compromised due to a weak password. You will need to strengthen the password for your email account to prevent further unauthorized usage (a strong password will need to be at least 8 characters in length including an upper and lowercase letter, a number and a symbol)

[[Category: Configuring-Email-Clients]]
[[Category:Misc-Email]]

Email Errors

2013-03-05T11:09:47Z

Carlb:

__FORCETOC__
==550 Authentication is required for relay - 550 not local host==

This can be due to one of the following reasons:
* This error is most often associated with '''NOT''' having the box checked for '''"My server requires authentication"'''. Check this box and then try sending.
*Another cause of this error is that your Internet Service Provider (such as AOL or MSN or Cox) may require that you use '''THEIR''' own SMTP server to send email. You will need to check with them. If this is the case, you may or may not also need to check the '''"authentication"''' box.

'''NOTE:''' If you are using '''"mail.your_domain_name.com"''' (using your domain name) for the SMTP server, make sure that the check-box at the bottom of the screen is checked '''(My server requires authentication)'''.

==421 Service Not Available==
On an error related to '''Remote host said: 421 SERVICE NOT AVAILABLE''' email AOL rejected, there is some times an additional description right below that. Look for that first and if that doesn't help, then you should contact AOL regarding this error as it is generated on their end. Please ask them for the specific reason it was rejected. Then let us know if it is something we can help correct.

==Undeliverable Messages==
If you're receiving several emails mentioning "undeliverable" in your inbox for email addresses you have never sent to, your email account may have been compromised due to a weak password. You will need to strengthen the password for your email account to prevent further unauthorized usage (a strong password will need to be at least 8 characters in length including an upper and lowercase letter, a number and a symbol)

[[Category: Configuring-Email-Clients]]
[[Category:Misc-Email]]

PHP

2013-03-05T10:56:31Z

Carlb:

__FORCETOC__

==Do you support PHP?==
Yes, we support PHP on all of our Windows and Linux hosting servers.

==Can I view the PHP configuration for my site?==
Yes, to do this you'll just need to create a .php file with the following code and browse to the file:

<pre><?php phpinfo(); ?></pre>

==Do you support cURL in PHP?==
Yes, we support cURL.

==mhash - Is the mhash library supported?==
Yes, the mhash libary is supported with PHP.

==How can I use PHP to have a form email me the results?==
Here is a sample PHP script that uses submitted form information to send an email:

<nowiki><?
if ($HTTP_POST_VARS['to'] && $HTTP_POST_VARS['from']) {
$headers .= "MIME-Version: 1.0\r\n";
$headers .= "Content-type: text/html; charset=iso-8859-1\r\n";
$headers .= "From: ".$HTTP_POST_VARS['from']." <".$HTTP_POST_VARS['from'].">\r\n";
$headers .= "To: ".$HTTP_POST_VARS['to']." <".$HTTP_POST_VARS['to'].">\r\n";
$headers .= "Reply-To: ".$HTTP_POST_VARS['from']." <".$HTTP_POST_VARS['from'].">\r\n";
$headers .= "X-Priority: 1\r\n";
$headers .= "X-MSMail-Priority: High\r\n";
$headers .= "X-Mailer: A Server";
mail($HTTP_POST_VARS['to'], $HTTP_POST_VARS['subject'], $HTTP_POST_VARS['body'], $headers); echo
"Mail sent to ".$HTTP_POST_VARS['to'].".
\n";
}
?></nowiki>

[[Category:Tutorials]]
[[Category:Sales]]
[[Category:Windows]]
[[Category:Linux]]

Php.ini

2013-03-05T10:50:49Z

Carlb:

__FORCETOC__

==Windows Custom PHP.ini==

#Log into the Control Panel at wcp.hostek.com
#Click on PHP Settings
#Select the domain or subdomain you want to have a custom PHP.ini for
#There will be a checkbox that says 'Custom php.ini'
#Check this and it will create the Custom PHP.ini file for you.
*Note - You can also change the PHP version that is used from the drop down menu.

==Linux Custom PHP.ini==

#Log into your control panel
#Click on PHP.ini Settings
#Check the Enable custom php.ini checkbox
*Note - You can also change many common settings used in your PHP.ini here

[[Category:Tutorials]]
[[Category:Windows]]
[[Category:Linux]]

External Mail Server

2013-02-21T10:53:29Z

Carlb: Created page with "==cPanel== To have emails delivered to an external mail server in cPanel you'll need to follow these steps: # Log into cPanel and click '''"MX Entry"''' # Select your domain..."

==cPanel==
To have emails delivered to an external mail server in cPanel you'll need to follow these steps:

# Log into cPanel and click '''"MX Entry"'''
# Select your domain from the drop down menu
# Click the button for '''"Remote Mail Exchanger"'''
# Click '''"Edit"''' next to the MX record you want to change
# Enter the server IP for your remove email server
# Click the '''"Edit"''' button to confirm your changes

==WCP==
# Log into WCP and click '''"DNS Editor"'''
# Click the edit button next to the MX record you want to change
# Enter the server IP for your remote email server
# Click '''"Save"'''

[[Category:Control_Panels]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]

View MS SQL .BAK Files

2013-02-21T10:45:12Z

Carlb: Created page with "==Viewing MSSQL .bak Files== *To view the contents of a .bak file you will need use a program such as SQL Management Studio. Using a text editor will not work as .bak files ar..."

==Viewing MSSQL .bak Files==
*To view the contents of a .bak file you will need use a program such as SQL Management Studio. Using a text editor will not work as .bak files are not text based files and only contain raw data.

*The best way to view a .bak file is to create a MSSQL database on your local system and restore the .bak file into it. Once you've done this you can view the tables in SQL Management Studio and view the database content.

[[Category:Databases-MSSQL]]

Domain Registration and Domain Name Management

2013-01-21T05:54:55Z

Carlb: /* Transfer Your Domain to a Different Registrar */

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration Fees==
Domain Registration, Transfer and Renewal fees are:
*.com- $10.50/year
*.net- $10.46/year
*.org- $10.49/year
*.info - $10/year
*.mobi - $12.50/year
*.biz - $10.95year
*.us - $13/year
*.ca - $16/year
*.name - $19.95/year
*.co.uk - 2yr ONLY - $35.00/2years
*.tv - $50/year
*.eu- $14.95/year
*.org.uk -2yr ONLY $35.00/2years
*.ch - $39.95/year
*.com.mx - $40.00/year
*.co - $31.00/year

*'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Click the ''''Order'''' link in the ''''Quick Navigation'''' section
#On the next page, click the ''''Transfer Domain'''' link
#Now you can enter your domain name and click the 'Check Availability' button to continue
#Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order
#Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at https://cp.hostek.com
#Click on the domains drop-down menu and click "My Domains".
#Scroll down to your domain name and click "Manage Domain"
#Click the "Registrar Lock" tab, then click the "Disable Registrar Lock" button.
#Click on the "Management Tools" drop-down menu and select "Contact Information"
#You will need to update the Admin contact email address to an email address that you can receive emails at and click "Save Changes".
#Click "Managenemt Tools" drop-down and select "Get EPP Code". This will display the EPP code that you will need to provide to the registrar you are transferring to.
#Once you have initiated the transfer with the registrar and provided the EPP code you will receive a transfer approval email at the email address you specified.

==How to update domain contact information or nameservers in WHMCS==
*You will need to log into your billing control panel at http://cp.hostek.com.
*Click on My Domains, then click on the edit icon next to your domain.
*Uncheck the box for the domain lock and click save.
*Either update the contact information or update the nameservers and click save.
*Check the box for domain lock and click save.
*NOTE
*The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew"

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

[[Category:Sales]]
[[Category:Domain-Names]]

Reducing Spam

2012-12-21T10:18:42Z

Carlb:

__FORCETOC__
==Forwarded Mail - How to Reduce Spam==
If you will be forwarding your mail to a different address, we suggest setting up the email account as a User on our mail servers instead of as an Alias/Forwarding. Then after the User is setup, you can login via webmail and add a Forwarding address to the User (be sure the check the box to Delete on Forward).

This allows the incoming mail to be scanned for spam first, before it is forwarded.

==Using Content Filters==

===cPanel===
#Log into cPanel
#Click '''"Account Level Filtering''' to create a filter for the entire domain, or click '''"User Level Filtering"''' to create a filter for a single email address
#Click '''"Create a New Filter"'''
#Enter the filter name, and select the type of rule you want to use
#Select the action you want to take if the filter rule is met
#Click '''"Create"'''

===SmarterMail===

#Log into SmarterMail
#Click the Settings option on the left
#Expand '''"Filtering"'''
#Click '''Content Filtering'''

On this screen you can add/manage various content filters as you desire.

This lets you further control your email in addition to the powerful spam filtering options.

==Using Content Filters To Reduce Spam==
To reduce the amount of spam you receive, add a Content Filter named "URIBL_BLACK" (no
quotes) and then set it to move any email with URIBL_BLACK in the HEADER to the JunkMail folder.

Also, create another Content Filter just like the one above except name it "RCVD_IN_PBL" (no
quotes) and have it move any email with RCVD_IN_PBL in the HEADER to the JunkMail folder.

There are many blacklists, but these two seem to be very reliable.

The following is how to add a content filter to your domain to reduce spam by filtering out e-mails marked by our server level spam filters and blacklist lookups:

===cPanel===
*For cPanel you'll just need to follow the steps above to create an '''"Account Level Filter"'''
*For the rule you'll just need to select '''"Any Header"''' and '''"contains"'''
*Next you'll just need to enter the following into the text box:
<pre>
URIBL_BLACK
RCVD_IN_PBL
Bayesian
</pre>

*For the action you'll need to select '''"Deliver to Folder"''' and browse to your '''"Trash"''' or '''"Junk"'''

===SmarterMail===

* Login at http://mail.yourdomain.com/ with the mailadmin@yourdomain.com e-mail administrator.
(Replace yourdomain.com with your actual domain name)
# From the 'Domain Settings' drop-down menu, select 'Domain Content Filtering'
# Click on the 'Add Filter' icon
# Under the 'Contains Specific Words or Phrases' group, check 'Email Headers'
# Click 'Next'
# Under 'Filter Type', choose 'OR'
# In the large text box, enter the following four lines:
<pre>
URIBL_BLACK
RCVD_IN_PBL
Bayesian
</pre>

# Click 'Next'
# In the text box labeled 'Rule Name', enter "SA BL Content Filter"(without the quotes)
# Under the 'Actions' section, Check 'Move message to folder' and enter "Junk E-Mail"(without the quotes) into the text box
# Click the 'Save' icon

*You should notice a nice reduction in the amount of spam to your inbox after creating this filter.

*You'll want to occasionally check the 'Junk E-Mail' folder from time to time to make sure nothing is getting caught that you don't want caught or if you think you are missing an e-mail.

[[Category:Misc-Email]]
[[Category:SmarterMail]]

Reducing Spam

2012-12-21T10:04:28Z

Carlb: /* SmarterMail */

Mod rewrite

2012-12-21T05:27:21Z

Carlb: Created page with "==General Information== Mod rewrite is available on our Linux servers and can be used to rewrite or redirect your site to a particular URL. ==Redirecting to a Sub Folder== <p..."

Outlook Troubleshooting

2012-12-03T11:25:58Z

Carlb:

==Duplicate Emails==
There are a few of situations which may cause Outlook to download duplicate messages:

#'''Outlook Downloads Messages from a POP3 Server Twice''' http://support.microsoft.com/default.aspx?scid=kb;en-us;292249
#'''Mail Retrieval Problems Occur When You Receive POP Mail''' http://support.microsoft.com/default.aspx?scid=kb;en-us;317945
#'''Password Prompt, Duplicate Messages Appear If Outlook Profile Has Two POP3 Accounts''' http://support.microsoft.com/default.aspx?scid=kb;en-us;284404&Product=ol2002
#'''POP3 Headers Are Duplicated''' http://support.microsoft.com/default.aspx?scid=kb;en-us;289942&Product=ol2002
#'''You are Using Anti-Virus Software''' Many anti-virus programs can cause this issue as well. If the message is large, the software causes a 'timeout'. As a result you recieve the message over and over.

===How can I stop this situation?===
The easiest and fastest solution to this problem is to log-in to the mail server and delete your mail message that is causing the problem - or all of them for a fresh start. (NOTE: make sure that you have downloaded your messages first)

===Other things to prevent duplicate emails===
*Increase your server timeout settings to 10 minutes:
*Configure Outlook so as not to check e-mail more frequently than ten minutes.

*Configure Outlook to download complete Item including attachments.
#Tools|Send/Receive settings
#Define Send/Receive groups.
#Click to select the group name, and then click Edit.
#Under Accounts, click to select the POP3 account.
#Download complete Item including attachments.

== Outlook Server Timeouts ==
If you have trouble sending or receiving mail in Outlook, or if your Outlook installation is sending duplicate emails, it can help to increase the Server Timeouts setting in Outlook. To this, perform the following steps

*In Outlook, open the settings for the account (by clicking Tools then Email Accounts)
*Once you've opened the settings for your email account, click the More Settings button
*In the More Settings pop-up window click the Advanced tab. Increase the Server Timeouts value to 5+ minutes
*Click the "OK" button then click "Next" to close the account settings window

At this point, it is recommended to restart your computer to force-through this adjustment to your Outlook settings.

==Outlook Express Error 0x800CCC0F==

'''Symptom:'''
When opening Outlook Express or sending/receiving e-mail, you receive the following error message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.yourdomain.abc, Server: 'mail.yourdomain.abc', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

'''Solution:'''
This error is most likly related to AntiVirus software such as Symantec. Follow the steps provided in the WORKAROUND to resolve the issue.
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514

==0x80042108==
'''Outlook is unable to connect to your incoming (POP3) e-mail server pop3'''

Restarting your computer will generally correct this error.

If that does not solve the problem, you should contact the support department via support ticket and include the email address, the complete error message you are receiving, and the POP3 server you are using.

[[Category: Configuring-Email-Clients]]
[[Category:Misc-Email]]

Outlook Troubleshooting

2012-12-03T11:23:46Z

Carlb:

==Duplicate Emails==
There are a few of situations which may cause Outlook to download duplicate messages:

#'''Outlook Downloads Messages from a POP3 Server Twice''' http://support.microsoft.com/default.aspx?scid=kb;en-us;292249
#'''Mail Retrieval Problems Occur When You Receive POP Mail''' http://support.microsoft.com/default.aspx?scid=kb;en-us;317945
#'''Password Prompt, Duplicate Messages Appear If Outlook Profile Has Two POP3 Accounts''' http://support.microsoft.com/default.aspx?scid=kb;en-us;284404&Product=ol2002
#'''POP3 Headers Are Duplicated''' http://support.microsoft.com/default.aspx?scid=kb;en-us;289942&Product=ol2002
#'''You are Using Anti-Virus Software''' Many anti-virus programs can cause this issue as well. If the message is large, the software causes a 'timeout'. As a result you recieve the message over and over.

===How can I stop this situation?===
The easiest and fastest solution to this problem is to log-in to the mail server and delete your mail message that is causing the problem - or all of them for a fresh start. (NOTE: make sure that you have downloaded your messages first)

===Other things to prevent duplicate emails===
*Increase your server timeout settings to 10 minutes:
*Configure Outlook so as not to check e-mail more frequently than ten minutes.

*Configure Outlook to download complete Item including attachments.
#Tools|Send/Receive settings
#Define Send/Receive groups.
#Click to select the group name, and then click Edit.
#Under Accounts, click to select the POP3 account.
#Download complete Item including attachments.

== Outlook Server Timeouts ==
If you have trouble sending or receiving mail in Outlook, or if your Outlook installation is sending duplicate emails, it can help to increase the Server Timeouts setting in Outlook. To this, perform the following steps

*In Outlook, open the settings for the account (by clicking Tools then Email Accounts)
*Once you've opened the settings for your email account, click the More Settings button
*In the More Settings pop-up window click the Advanced tab. Increase the Server Timeouts value to 5+ minutes
*Click the "OK" button then click "Next" to close the account settings window

At this point, it is recommended to restart your computer to force-through this adjustment to your Outlook settings.

==Outlook Express Error 0x800CCC0F==

'''Symptom:'''
When opening Outlook Express or sending/receiving e-mail, you receive the following error message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.yourdomain.abc, Server: 'mail.yourdomain.abc', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

'''Solution:'''
This error is most likly related to AntiVirus software such as Symantec. Follow the steps provided in the WORKAROUND to resolve the issue.
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514

[[Category: Configuring-Email-Clients]]
[[Category:Misc-Email]]

Email Client Setup Tutorials

2012-12-03T11:22:10Z

Carlb:

__FORCETOC__
== Video Tutorials ==
[http://hostek.com/httutorials/BlackBerry_Setup.html BlackBerry]

[http://hostek.com/tutorials/email-auth_eudora7.html Eudora 7]

[http://hostek.com/tutorials/email-auth_foxmail.html Foxmail]

[http://hostek.com/tutorials/email-auth_incredimail.html Incredimail]

[http://hostek.com/tutorials/email-auth_netscape.html Netscape]

[http://hostek.com/tutorials/email-auth_operamail.html Opera Mail]

[http://hostek.com/tutorials/email-auth_outlook2000.html Outlook 2000]

[http://hostek.com/tutorials/email-auth_outlook2003.html Outlook 2003]

[http://hostek.com/tutorials/email-auth_outlook2007.html Outlook 2007]

[http://hostek.com/tutorials/email-auth_outlookexpress.html Outlook Express]

[http://hostek.com/tutorials/email-auth_pegasus4.html Pegasus 4]

[http://hostek.com/tutorials/email-auth_thunderbird.html Thunderbird]

[http://hostek.com/tutorials/email-auth_vistamail.html Vista Mail/Windows Live Mail]

== DROID RAZR/RAZR MAXX ==
[http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=49812 DROID RAZR/RAZR MAXX for Verizion]

== iPhone, iPod, iPad ==
[[iPhone]]

[[Category: Configuring-Email-Clients]]
[[Category:Tutorials]]

Email Errors

2012-12-03T10:51:34Z

Carlb: Created page with "==550 Authentication is required for relay - 550 not local host== This can be due to one of the following reasons: * This error is most often associated with '''NOT''' having..."

==550 Authentication is required for relay - 550 not local host==

This can be due to one of the following reasons:
* This error is most often associated with '''NOT''' having the box checked for '''"My server requires authentication"'''. Check this box and then try sending.
*Another cause of this error is that your Internet Service Provider (such as AOL or MSN or Cox) may require that you use '''THEIR''' own SMTP server to send email. You will need to check with them. If this is the case, you may or may not also need to check the '''"authentication"''' box.

'''NOTE:''' If you are using '''"mail.your_domain_name.com"''' (using your domain name) for the SMTP server, make sure that the check-box at the bottom of the screen is checked '''(My server requires authentication)'''.

[[Category: Configuring-Email-Clients]]
[[Category:Misc-Email]]

SSL Certificates

2012-12-03T10:36:36Z

Carlb:

__FORCETOC__

==What Is An SSL Certificate?==
A SSL certificate encrypts the data that is sent over your website so that a third party cannot view it and exploit it. SSL certificates are typically used on sites that need to accept credit card information or any other type of sensitive data that you do not want exposed.

==When to use an SSL Certificate==

==Ordering an SSL Certificate==
#Login to your client billing area (https://cp.hostek.com).
#Under the 'Quick Navigation' section click on 'Order'.
#Find and click the underlined 'SSL Certificates' tab.
#Find the desired certificate type to fit your needs, and click 'Order Now'.
#Fill in the necessary information in the text boxes accurately, then click 'Update Cart'.
#Once the order is complete, our Support Team will process the installation of your Certificate.

You will be contacted via Email/Phone, if needed, for any further information.

==Installing SSL in WCP==
#Log in to the WCP at http://wcp.hostek.com
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"'''
#Fill out the required information for the SSL certificate and click '''"Save"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"'''

==Installing SSL in cPanel==
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Click on '''"SSL/TLS Manager"''' under the '''"Security"''' heading
#Click on '''"Generate, view, upload, or delete your private keys"''' under '''"Private Keys (KEY)"'''
#Select your domain name from the drop-down menu under '''"Generate a New Key"''', select '''"2,048 bits"''' and click '''"Generate"'''
#Click '''"Return to SSL Manager"'''
#Click '''"Generate, view, or delete SSL certificate signing requests"''' under '''"Certificate Signing Requests (CSR)"'''
#Fill out the required information for the SSL certificate and click '''"Generate"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Click '''"Return to SSL Manager"'''
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Upload a New Certificate"''' text box and click '''"Upload"'''.
#Click '''"Setup a SSL certificate to work with your site"''' under '''"Activate SSL on Your Web Site (HTTPS)"'''
#Select your domain from the drop-down list. The '''"Certificate"''', and '''"Key"''' text boxes should automatically fill in with the information for your SSL.
#Click '''"Install Certificate"'''

==Do You Support SSL 3.0?==
Yes, our certificates and servers support SSL 3.0.

[[Category:Control_Panels]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:SSL-Certificates]]
[[Category:Sales]]

Log Files

2012-12-03T10:14:37Z

Carlb:

==How Long Are Log Files Kept?==
We will always leave at least the last 30 days of WWW logs in your "W3SVCxxx" folder. If you wish to keep log files from older than 30 days, you'll need to download the log files to your local machine. Log files older than 30 days may be deleted from the server to conserve disk space and help keep the server running at an optimal level.

==Getting IP addresses From Site Log Files==
If you need to get the lines out of the logs for a certain IP you can use the PHP code below:

*NOTE: You'll need to change the $ip and $file variables to match your needs.

<pre>
<?php
header('Content-type: text/plain');
$ip = '1.2.3.4';
$file = 'D:\home\example.com\logs\W3SVC123\ex090430.log';

if ($fh = fopen($file, 'r')) {
while ($line = fgets($fh)) {
if (strpos($line, $ip) !== FALSE) {
echo $line;
}
}
} else {
die("Can't open $file for reading.\n");
}
?>
</pre>

[[Category:Windows]]

Robots.txt

2012-12-03T09:58:37Z

Carlb: Created page with "===Robots.txt File=== We suggest creating a '''robots.txt''' file in the web root of the domain to address two issues. First to control the rate at which the website is being ..."

===Robots.txt File===
We suggest creating a '''robots.txt''' file in the web root of the domain to address two issues. First to control the rate at which the website is being crawled which can help prevent a bot/spider from creating a massive number of database connections at the same time. Second to prevent specific bots from crawling the website. We suggest the following defaults, however you might want to add or remove the user agents denied, and adjust the crawl rate but we suggest nothing lower than 3 seconds.
<pre style="white-space: pre-wrap">
User-agent: *
Crawl-delay: 10

User-agent: Baiduspider
Disallow: /

User-agent: Sosospider
Disallow: /
</pre>

[[Category:Windows]]
[[Category:ColdFusion]]
[[Category:Railo]]
[[Category:VPS]]

Web Root Path

2012-12-03T09:41:09Z

Carlb:

__FORCETOC__

==Web Root Path==

Also referred to as 'home path', 'homepath', and 'webroot'.

You can find the Web Root Path and FTP Root Path in your control panel.

===Windows Control Panel===
If you are on Windows you can view this information in [http://wcp.hostek.com WCP] under '''"Site Details"'''.

===cPanel Control Panel===
If you are on cPanel you can view it under the '''"Stats"''' section.

[[Category:Windows]]
[[Category:Linux]]
[[Category:Control_Panels]]

SSL Certificates

2012-12-03T09:35:30Z

Carlb:

__FORCETOC__

==What Is An SSL Certificate?==
A SSL certificate encrypts the data that is sent over your website so that a third party cannot view it and exploit it. SSL certificates are typically used on sites that need to accept credit card information or any other type of sensitive data that you do not want exposed.

==When to use an SSL Certificate==

==Ordering an SSL Certificate==
#Login to your client billing area (https://cp.hostek.com).
#Under the 'Quick Navigation' section click on 'Order'.
#Find and click the underlined 'SSL Certificates' tab.
#Find the desired certificate type to fit your needs, and click 'Order Now'.
#Fill in the necessary information in the text boxes accurately, then click 'Update Cart'.
#Once the order is complete, our Support Team will process the installation of your Certificate.

You will be contacted via Email/Phone, if needed, for any further information.

==Installing SSL in WCP==
#Log in to the WCP at http://wcp.hostek.com
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"'''
#Fill out the required information for the SSL certificate and click '''"Save"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"'''

==Installing SSL in cPanel==
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Click on '''"SSL/TLS Manager"''' under the '''"Security"''' heading
#Click on '''"Generate, view, upload, or delete your private keys"''' under '''"Private Keys (KEY)"'''
#Select your domain name from the drop-down menu under '''"Generate a New Key"''', select '''"2,048 bits"''' and click '''"Generate"'''
#Click '''"Return to SSL Manager"'''
#Click '''"Generate, view, or delete SSL certificate signing requests"''' under '''"Certificate Signing Requests (CSR)"'''
#Fill out the required information for the SSL certificate and click '''"Generate"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Click '''"Return to SSL Manager"'''
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Upload a New Certificate"''' text box and click '''"Upload"'''.
#Click '''"Setup a SSL certificate to work with your site"''' under '''"Activate SSL on Your Web Site (HTTPS)"'''
#Select your domain from the drop-down list. The '''"Certificate"''', and '''"Key"''' text boxes should automatically fill in with the information for your SSL.
#Click '''"Install Certificate"'''

[[Category:Control_Panels]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:SSL-Certificates]]
[[Category:Sales]]

General Questions

2012-12-03T09:05:17Z

Carlb:

__FORCETOC__

==What Is Web Hosting?==
Web hosting is basically rented disk space and bandwidth through a '''"web host"''' allowing you to upload your files to a space on a server owned by the web host that is '''"online"'''.

Since we host thousands of web sites, we have the programs and infrastructure needed to allow you to have your site's files uploaded and accessible on the internet in a matter of minutes.

==Countries we do not host web sites for==
We host websites in almost every country (US and international). However, here is a list of the countries we do not host for:
*Belarus
*Burma
*Cote d’Ivoire (Ivory Coast)
*Cuba
*Iran
*Iraq
*Libya
*N. Korea
*Nigeria
*Zimbabwe
*Sudan
*Syria

==Do you support Recorded Streaming or Live Streaming?==
*We do support Recorded Streaming but not Live Streaming.
*A few examples of Recorded Streaming are:
**MP3
**MP4
**AVI
**WAV
**MPG
**MWA

==Do you register .tv domains?==
Yes, .tv domains are $50 a year

==What processors do you use on your Linux Servers?==
Our Linux servers use Intel processors.

==What does the Free transfer to your servers from a previous host mean? ==

We will copy your website files and databases to our servers from your previous webhost after you provide us with the necessary login details (FTP and/or Control Panel). After transferring your files we will test your website to make sure it's working correctly. You will be notified to test further to make sure the transfer was satisfactory.

Finally you should change the DNS servers for your domain to point to our name servers. It usually takes 4-24hrs for your address to propagate through out the internet after changing the DNS.

==Do you support/host adult or mature content related websites?==
*We do NOT host adult sites, nor sites which generally would be perceived as being of adult nature based on language, content, photos, images, including nudity of any form. If any of these occur on an account the account will be terminated.

==Will There Be Advertisements Placed On My Site?==
No, we do not place any advertisement of any type on your site. You have complete control over your site's content.

[[Category:Sales]]

General Questions

2012-12-03T09:04:09Z

Carlb:

Domain Registration and Domain Name Management

2012-12-03T09:01:46Z

Carlb:

==Basic Information==
*When you request that we register a domain name on your behalf, you will be the owner of the domain name (also called the domain name "Registrant"). We will register the domain in your name.
*'''How can I find out if a domain name is available for registration?'''
*'''Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''
*After registering a domain it typically takes between 24-72 hours for the domain to fully propagate and become accessible on the internet. This is the normal internet propagation time.
*If you had us register a domain name on your behalf, we'll begin sending you renewal notices a month before your domain name is set to expire.

===What is a DNS transfer?===
A DNS transfer is the pointing of your domain name to different nameservers. If you have us register your domain name on your behalf, we will automatically point the domain name to our nameservers.

If the domain name is already registered, you'll need to point the domain name to our nameservers in order for users to find your site on our servers by visiting the domain name in a browser. The domain must also be pointed to our nameservers before your email accounts on our mail server will function.

===How Long Will It Take For My Site To Show?===
*If you are registering a new domain name the site will be available immediately after your order is set up.
*If you are pointing the nameservers to us it can take anywhere from 4 to 48 hours for the changes to completely propagate throughout the Internet.
*If you are transferring a domain to us we recommend changing the nameservers before making the transfer. '''(Domain Registration Transfers can take from 7 to 10 days to complete but nameserver changes will still take effect while your domain is transferring)'''

===What is DNS Propagation?===
DNS propagation is the process in which new server information is updated in throughout the Internet. Since Internet Service Providers cache all DNS information and only update it every few days there is a delay when you make changes to the nameservers for your site. When your site has fully propagated it means that the new information has been updated on all DNS servers on the web and your site will be viewable by anyone on the web.

==Check to see if Domain Name is Available==
Use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]

==How to Register A Domain Name==
#To register a new domain name, you'll first have to log into your billing account at cp.hostek.com.
#Once logged in, click the '''Order''' link at the bottom of the '''Quick Navigation Links''' at the right hand of your screen.
#On the next page, click the '''Register Domain''' link under the '''Browse Products & Services''' section. This will take you to a page where you can enter the domain name you wish to register and check for its availability. If the domain shows it is available, click the '''Add to cart''' button to proceed with the order.
#At this point you can choose whether or not to add ID protection to your order. If you choose to add ID protection, then your contact information will not displayed when a WHOIS lookup is performed on the domain name. This page also lets you choose what name servers you want the domain to use. By default, the system will fill this in with the correct name servers for your hosting plan. If you manage your DNS elsewhere though, this will let you fill in the appropriate name servers. When you click the "Update Cart" button on this page, you'll be taken to the shopping cart.
#On the shopping cart page, you'd click the '''Checkout''' button and verify your billing information and choose the payment type. After you complete the order, you'll need to pay the Invoice that is generated in the '''My Invoices''' section of your account. Once the invoice is paid, our team will register the domain for you and send a confirmation email once complete.

==Domain Extensions and Registration Fees==
Domain Registration, Transfer and Renewal fees are:
*.com- $10.50/year
*.net- $10.46/year
*.org- $10.49/year
*.info - $10/year
*.mobi - $12.50/year
*.biz - $10.95year
*.us - $13/year
*.ca - $16/year
*.name - $19.95/year
*.co.uk - 2yr ONLY - $35.00/2years
*.tv - $50/year
*.eu- $14.95/year
*.org.uk -2yr ONLY $35.00/2years
*.ch - $39.95/year
*.com.mx - $40.00/year
*.co - $31.00/year

*'''To see if a domain is available for registration use our domain name search tool by clicking [https://cp.hostek.com/cart.php?a=add&domain=register Here]'''

==Information on .Pro==
*The .pro domains must be at least 4 characters long.
*http://registry.pro/pro/eligibility.shtml
#PRO is an exclusive top-level domain reserved for use exclusively by licensed business and service professionals and entities internationally. All applicants meeting the following qualifications may register a .PRO domain name:
*Provides professional services
*Admitted to or licensed by a government certification body or jurisdictional licensing entity recognized by a governmental body that regularly verifies the accuracy of its data
*In good standing with the licensing authority
*In addition, registrants will be asked to provide the following information related to their professional eligibility:
*Identification
*Contact information
*Profession-specific information such as license number
*To register your .PRO domain name today, please contact one of our authorized registrars
*http://registry.pro/pro/products.shtml (Listed below.)
#What information will RegistryPro require from me to activate my domain?
*You will need to provide:
**Your name
**Your profession
**Your jurisdictional country
**Your licensing authority
**Your license number
**A link to your licensing authority's Web site

==Transfer Your Domain Name from Another Registrar==
#Unlock the domain at the other registrar. [[Unlocking_Domains_at_other_registrars_-_Video_Tutorials|Video Tutorials]]
#After unlocking the domain, make sure your contact information for the domain is up-to-date
#Next you'll need to obtain the EPP (transfer authorization) your current registrar. Most registrars have a way to retrieve the code via your online account, but if you do not see this option then contact them directly.
#Once you have the EPP code, log in to your Hostek.com billing account at http://cp.hostek.com
#Click the ''''Order'''' link in the ''''Quick Navigation'''' section
#On the next page, click the ''''Transfer Domain'''' link
#Now you can enter your domain name and click the 'Check Availability' button to continue
#Make sure the domain says it is available for transfer and click the ''''Add to cart'''' button to proceed with the order
#Here you will enter the domain's EPP code, and if you wish, select the option for ''''Domain Privacy''''. Also, be sure to enter your Hostek.com name servers if you want the domain to point to our servers after the transfer completes.
#Now you will be shown your order details. Please verify they are correct and click the ''''Check Out'''' button to place the order. When you pay the invoice that is generated, our Sales team will verify the order details and initiate the domain name transfer.
#After our team initiates the domain name transfer, you will receive a transfer approval email at the email address you specified in the domain's contact details. (The approval email is sent from OpenSRS.com, our registrar)
#You will need to approve the email from OpenSRS.com and re-enter the EPP code if they ask you to. The domain name transfer will complete within 7 days after you approve the transfer.

==Transfer Your Domain to a Different Registrar==
A registrar transfer is the moving a domain name from one registrar to another. A registrar is the company that actually registers a domain name.
#You will need to log into your billing control panel at http://cp.hostek.com
#Click on "My Domains", you will then click on the green arrow to the right of the domain you are needing to transfer.
#Uncheck the registrar lock
#Click Save
#Click on the Contact Information button, you will need to update the Admin contact email address to an email address that you can receive emails at.
#Save this page and click the back button
#Click the "Get EPP Code" button, this will send the transfer authorization code to the email address that was just set as the admin contact.
#Once you have the EPP code you can then have your new registrar initiate the transfer to them, you will receive this approval email at the admin contact address.

==How to update domain contact information or nameservers in WHMCS==
*You will need to log into your billing control panel at http://cp.hostek.com.
*Click on My Domains, then click on the edit icon next to your domain.
*Uncheck the box for the domain lock and click save.
*Either update the contact information or update the nameservers and click save.
*Check the box for domain lock and click save.
*NOTE
*The registrar lock must be unchecked to make these changes.

==Register Nameservers==
If you registered your domain name with Hostek and want to register your own nameservers.

#Create A records pointing to the IP address of the DNS servers you will mirror.
#*Example: ns1.your-domian.com (Name) >> A (Record Type) >> 123.123.123.123 (ip address)
#Submit a support request for the login details for manually editing your registration information including the control to register Name Servers and reference this article.

==Unlocking Domains at other registrars - Video Tutorials==
[http://hostek.com/tutorials/dns_transfer_000domains.html Transferring domain names away from 000domains.com]

[http://hostek.com/tutorials/dns_transfer_123reg.html Transferring domain names away from 123-reg.co.uk]

[http://hostek.com/tutorials/dns_transfer_1and1.html Transferring domain names away from 1and1.com]

[http://hostek.com/tutorials/dns_transfer_domainsite.html Transferring domain names away from domainsite.com]

[http://hostek.com/tutorials/dns_transfer_dotster.html Transferring domain names away from dotster.com]

[http://hostek.com/tutorials/dns_transfer_dynadot.html Transferring domain names away from dynadot.com]

[http://hostek.com/tutorials/dns_transfer_enom.html Transferring domain names away from enom.com]

[http://hostek.com/tutorials/dns_transfer_godaddy.html Transferring domain names away from godaddy.com]

[http://hostek.com/tutorials/dns_transfer_itsyourdomain.html Transferring domain names away from itsyourdomain.com]

[http://hostek.com/tutorials/dns_transfer_melbourneit.html Transferring domain names away from melbourneit.com.au]

[http://hostek.com/tutorials/dns_transfer_namebargain.html Transferring domain names away from namebargain.com]

[http://hostek.com/tutorials/dns_transfer_namecheap.html Transferring domain names away from namecheap.com]

[http://hostek.com/tutorials/dns_transfer_netfirms.html Transferring domain names away from netfirms.ca]

[http://hostek.com/tutorials/dns_transfer_netsol.html Transferring domain names away from networksolutions.com]

[http://hostek.com/tutorials/dns_transfer_opensrs.html Transferring domain names away from opensrs.com]

[http://hostek.com/tutorials/dns_transfer_regfly.html Transferring domain names away from registerfly.com]

[http://hostek.com/tutorials/dns_transfer_register.html Transferring domain names away from register.com]

[http://hostek.com/tutorials/dns_transfer_stargate.html Transferring domain names away from stargate.com]

==Renewing Your Domain Name==
#If auto-renew is enabled for the domain an invoice will be generated 14 days before the expiration date. You can complete the renewal by paying the invoice before the expiration date or it will automatically bill on the actual due date. Note if your payment method is Paypal you will need to pay your invoice either before or on expiration date.
#If you want to renew it prior to the 2 weeks you will need to log into your billing control panel at http://cp.hostek.com, click on '''My Domains,''' then click on the '''Green Arrow Next''' to the domain you wish to renew and then click on '''Renew Domain'''.
#This will create an invoice which you will need to go and pay to have the domain renewed.
#If auto-renew is disabled for the domain then click on the renew button. This will generate an invoice for the domain renewal. Once the invoice has been paid the domain will be renewed.
*If you wish to let the domain expire then click on the "Disable Auto Renew"'''Bold text''' NOTE Once auto renew is disabled an invoice will not generate for the domain and it will expire.
*If you disabled auto renew during the 14 days before the expiration date and wish to renew the domain name please click on the "'''Renew Domain'''" icon. (Not "Enable Auto Renew"

==Domain Redemption Period==
*If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
*After the grace period it will be deactivated and placed into a 30-day* Redemption Period. The cost to get a domain name out of redemption period is $110.00.
*Once the Redemption Period has elapsed the domain may be registered by another party.
*If your domain is in redemption period and you need to have it renewed. The cost to get a domain name out of redemption period is $110.00
*Here is a link to pay for the domain redemption https://cp.hostek.com/cart.php?a=add&pid=286

==Push Domains==
*This option means that domains registered in one Opensrs reseller account can be transferred over to another Opensrs reseller without being renewed for another year.
*In order for another reseller to push domains to our account, we need to authorize that reseller by adding their username to our allow list. Without this, any attempt to push domains to your account will fail.
*If you are transferring 1 - 10 domains from the reseller you are under to ours we can handle this for you. All we need is your resellers username and you will need ours. Please request and provide this information in a ticket by sending a email to support@hostek.com
*If you are transferring over 10 domains to us you will need to order each one from your client control panel at https://cp.hostek.com/clientarea.php. (If there is more then 10 you will have to order each domain separately and each one will be charged as a renewal and renewed for another year.)
*If you have a reseller account please contact us about our sub-reseller program.

[[Category:Sales]]
[[Category:Domain-Names]]

Ordering

2012-12-03T08:34:07Z

Carlb:

__FORCETOC__

=Placing an Order with HOSTEK.COM=

Placing an order with [http://hostek.com HOSTEK.COM] is fast and simple. You can do this directly from our website at '''http://hostek.com''' at anytime.

Our Web Hosting, Reseller Hosting, and VPS Hosting are the best professional web hosting plans on the market and at a great price. Web Hosting Plans range from Basic to Pro/Unlimited and are great for commercial sites with shopping carts to personal blog space using programs like WordPress. Our servers support CMS and CRM programs, forums, bulletin boards, and other software.

NOTE: If you're not for sure a program is supported please submit a [https://support.hostek.com support ticket] and our support staff will confirm if the software/program will run on our servers.

==Choosing a Hosting Service==

There are three major hosting services to choose from, this is where you start your plan choice.

On the main page, from the top navigation bar, (See screenshot below) we have: 

Shared Hosting - For most Personal and Small Business sites (based on size and traffic) 
Reseller Hosting - For Customers who wish to resell our products. Perfect for web designers and entrepreneurs 
VPS Hosting - For Customers looking to have their site(s) isolated from others, and for those needing non-traditional applications installed, or needing abnormal amounts of space or traffic. We have VPS customers ranging from single server setups to larger enterprises utilizing multiple servers. For example, maybe a few load balanced web servers and a database server and a VPN connection. 

[[file:navarrow720.png]]
 

[http://hostek.com HOSTEK.COM] offers a wide range of Web Hosting Plans on a variety of different "Platforms" like Windows and Linux Operating Systems running ColdFusion, Railo, ASP.NET, and PHP. If you want to learn more about the different types of Platforms, simply click on ''Web Hosting'' or ''Reseller Hosting'' links on the main page. Then the Learn More button

[[file:learnmore.png]]

We also provide Virtual Private Servers, Virtual Dedicated Servers, Email Servers, and ColdFusion "Shared" Dedicated Hosting. All are covered under the VPS Hosting link.

VPS Hosting (Excluding SmarterMail Email Servers and CF Shared Dedicated) also offer different "Platforms" like Windows and Linux running ColdFusion and Railo. Prices vary based on the service they provide and resources assigned to them. To learn more about them, click on the Learn More button.

 

==Picking a Plan==

Now you will pick a plan for your site. When you visit a plans page, you will see a side-by-side comparison of the different plans. Choose the plan that best fits your needs.

NOTE: The Example below is for instructional purposes only. It does not reflect any current plan specifications or prices.

[[File:Pickingaplan720.png]]

Once you find the hosting plan you think best suits your needs, simply click the Get Started button.

[[file:getstarted.png]]

 

==Ordering Service and Account Setup==

After clicking the Get Started button you will be taken to our ordering and client account area. [http://cp.hostek.com Client Account Control Panel]

The First screen is associating a domain name to the hosting package. There are three options to choose from on this page.

[[file:order1.png]]

Options are as followed:

# If you never registered the domain name choose this option. [https://wiki.hostek.com/Domain_Name_Management#Domain_Extensions Domain Extensions and Cost]
# If you want to transfer a domain name to HOSTEK.COM choose this option. [https://wiki.hostek.com/Domain_Name_Management#Transfer_Your_Domain_Name_from_Another_Registrar Transfer A Domain Name from Another Registrar]
# If you wish to "keep" your domain name registered where it is, but have it point to our servers, choose this option. You need to [https://wiki.hostek.com/DNS_(Name_Servers)#Updating_Name_Servers_at_other_registers_-_Video_Tutorials update the Name Servers]

After this, you will be taken to the checkout page.

===VPS Orders Only===

For VPS orders, after the domain name setup, you will be taken to a VPS Settings page.

The first section is Configure Server:

[[file:Config.png]]

#Hostname Prefix. This is not what your domain name will be, it is only the server name.
#Name Server Prefixes usually ns1 and ns2
#Root Password set up

The second section is for Configurable Options. The Options for each component have a drop down box with the cost (if there is one) associated with the option.

[[file:Config2.png]]

You might want to indicated your choice for the following options as they are set to none for default.

*SmarterMail
*SmarterStats
*Rewrite Modules
*Databse
*Maintenance

Click the Update Cart button to go to checkout.

==Checkout==

*For your convenience we offer monthly and annual billing arrangements. By choosing an annual hosting plan you will receive the best pricing.
*We accept Visa, Mastercard, Discover, American Express cards and PayPal.
*Many Plans come with a promotion, these promotions from the website are always applied at checkout automatically. If you have a special promotional code, from elsewhere, you will apply it later.

#Click the "Checkout" button.
#You will be asked to enter your details on the next screen.
##If you are a current customer and wish this to be under an account you already own, then login via the link provided.
#Enter a security question (Keep this safe and handy for support. Important It is case and character sensitive, so if you choose "What was the name of your favorite teacher?" and you put mrsmith instead of Mr. Smith, then you will not be able to recover passwords automatically.
#Enter your credit card information. Note If you chose a plan that has a promotional code, you will not be charge at checkout.
#If you have any special needs for your site, enter them in the "Notes / Additional Information" box.
#Review the Terms of Service, then check the checkbox
#Click the "Complete Order" button.

After you complete the checkout process, you will be giving an Order Confirmation number. It will look like this

<pre>
Your Order Number is: 669000885454
</pre>

IMPORTANT If you payment status is not complete, you will need to go the Client Billing Area's home page and pay the invoice before we can process your order.

[[Category: Sales]]

ColdFusion FAQs

2012-12-03T08:29:39Z

Carlb:

==Do you support cfform?==
Yes, this is supported.
==Do you support ColdFusion Report Builder==
The ColdFusion Report Builder uses RDS for the Query Builder. We have RDS disabled for security purposes as recommended by Adobe / Macromedia.

We suggest downloading the developer edition of ColdFusion and Report builder, installing locally. Build the reports with the local development environment and upload the ColdFusion Report Files (CFR files) to our servers. Specify the path to your pre-built report files from within the cfreport tag which is NOT disabled.
==Do you support Custom Tags with your ColdFusion Hosting?==
We do support custom tags, but not all .cfx custom tags, which may require additional server installs of .dll's, etc. If it is a commercially available tag, we'll consider installing it.

Standard .cfm custom tags, yes.

Custom Tag directories for your site can be created through the site's Application.cfc file as shown in the [[ColdFusion_Tips_%26_Tricks#Per-Application_Custom_Tag_Paths|ColdFusion Tips & Tricks]] wiki.
==Do you support the tags CFFILE, CFDIRECTORY and CFOBJECT?==
Yes, these are supported.
==Do you support Scheduled Tasks for Coldfusion?==
Yes, ColdFusion Scheduled Tasks are supported.

To setup a schedule task in ColdFusion, you can use the CFSCHEDULE tag to create the scheduled task the first time. The [[ColdFusion_Tips_%26_Tricks#Per-Application_Custom_Tag_Paths|ColdFusion Tips & Tricks]] wiki shows how to use the CFSCHEDULE tag.
==Do you support the CFX_IMAGE tag?==
Yes, the CFX_Image tag is supported on our 32-bit ColdFusion servers. Efflaire's [http://efflare.com/docs/CFX_ImageCR3/reference/index.html cfx_imagecr3] is also installed, and it is available to both 32-bit ''and'' 64-bit servers.
==Do you support the CFX_Google API for ColdFusion?==
Yes, we support CFX_Google on our ColdFusion servers.

''Note: This tag was written for Google's deprecated version 2 API. If you do not have a version 2 API key you can still obtain a console key that works with version 2. Information on getting a Console Key can be found here: [https://developers.google.com/maps/documentation/javascript/tutorial#api_key Google: Obtaining an API Key]''
==Do you support the CFCONTENT tag?==
Yes, we support CFCONTENT.
==Do you support CF Shopkart?==
Yes, we support CF Shopkart on our coldfusion servers.
==Do you support Flash Remoting?==
Yes, this is automatically enabled for all sites on our ColdFusion servers.

Please use <nowiki>http://domainname.com/flex2gateway/</nowiki> or <nowiki>http://domainname.com/flashservices/gateway/</nowiki> as the gateway URL for your application. ''(replacing domainname.com with your actual domain)''

==Do your ColdFusion servers support Verity and SOLR?==
Yes, both Verity and SOLR are supported on ColdFusion versions 7-9. Verity is not available in ColdFusion 10.

==Are any ColdFusion tags restricted?==
Currently, we disable the following ColdFusion features on our shared hosting accounts:

*Access To Internal ColdFusion Java Components*
*CFExecute
*CFRegistry
*Remote Development Services (RDS)

If you are experiencing any difficulty with another ColdFusion tag or feature, please contact our customer support.

 
<nowiki>*</nowiki>''Prevents CFML code from accessing and creating Java objects that are part of the internal ColdFusion implementation. This prevents a non-authenticated CFML template from reading or modifying administration and configuration information for this server. [http://www.adobe.com/products/coldfusion-family.html Adobe] suggests these tags be disabled for production servers.''

==Do You Support .java or .jar files?==
No, we do not support .java or .jar files.

==Can I use CFExecute?==
No, that tag is disabled.
==Is the CFMAIL tag enabled?==
Yes, the CFMAIL tag is enabled on all of our ColdFusion servers. See the [[Cfmail|cfmail]] wiki for details on how to use it in our environment.
==Is CFX_JpegResize allowed on your ColdFusion servers?==
Yes, this is installed and allowed on our 32-bit ColdFusion servers.

==Will you deploy my (CAR) file from the Coldfusion Administrator?==
We will not deploy it that way, as that is a default method that wouldn't benefit you on our shared servers. Instead, please deploy your application through FTP and create the datasource (DSN) through your control panel at wcp.hostek.com. Please see the [[WCP_(Windows_based_Control_Panel)#DataSources.28DSN.27s.29|WCP DataSources]] wiki for instructions on how to create a datasource.

''Note'': If you have a VPS or Dedicated server at Hostek.com, you can deploy your application how you wish. Please see our [http://hostek.com/hosting/vps/best-vps-hosting.asp VPS Plans] page for more info on our VPS options, and our [http://hostek.com/hosting/dedicated/virtual-dedicated-hosting.asp Virtual Dedicated Plans] page for details on our virtual dedicated servers.

==Can I use J2EE Session Variables?==
Yes, we are now supporting J2EE Session Variables.

==With ColdFusion, how can I see the real error, while the visitor sees a page without the error?==
In this example error template, be sure to replace 123.123.123.123 with your IP. You can get your IP using our [http://hostek.com/ip/ IP lookup tool].
<pre style="white-space: pre-wrap"
<cfset aIP = cgi.REMOTE_ADDR>

<cfif aIP is "123.123.123.123">

<cfoutput>
 
#error.Diagnostics#
 
 
#TimeFormat(error.DateTime,"hh:mm tt")# - #DateFormat(error.DateTime,"MMMM
D, YYYY")#
 
 
#error.Browser#
 
IP ADDRESS:
#error.RemoteAddress#
 
TEMPLATE: #error.Template#?#error.QueryString#
 
#error.ValidationHeader#
 
#error.InvalidFields#
 
#error.ValidationFooter#
</cfoutput>
<cfelse>
Enter any text or formatting here that you want to display to your visitor instead of
them seeing the error.
</cfif>
</pre>

==How do I get Google Maps to work with CFMAP?==
The common problem is placing your googlemapkey in your application.cfm file. Instead, place the googlemapkey in an application.cfc file. You can leave your application.cfm as it is, and just create an application.cfc if you don't have one, and take the googlemapkey out of your application.cfm file and place it in your application.cfc file.

For example, this would go in your application.cfc file:
<pre><cfset this.googlemapkey="abc123...your google key here...789xyz"></pre>

Then in your cfm template where the cfmap is called, you would add code to it like:
<pre><cfmap name="themap" centeraddress="Tulsa, OK" width="400" height="400" zoomlevel="9"></pre>
==How do I enable the CFCHART tag?==
This is already enabled on all new accounts, but if CFCHART does not work on your site please do the following:
*Create a folder named CFIDE off of the root level.
*Create a blank file (0 bytes) named GraphData.cfm
*Create a directory called main off of CFIDE
*Navigate to the new directory at CFIDE/main
*Create a blank file (0 bytes) named ide.cfm

The CFCHART tag should now work.
==What do I set as the "Destination" attribute for cffile?==
For the "Destination" attribute, you should use the FULL path to the folder to which you wish the documents to be uploaded. You can make use of the [http://help.adobe.com/en_US/ColdFusion/10.0/CFMLRef/WSc3ff6d0ea77859461172e0811cbec22c24-7c67.html expandpath] function to obtain the full path dynamically.
==How can I limit the tools available using the cftextarea FCKEditor toolbar?==
There are two variations of the toolbar which can be specified in the <cftextarea> tag. If the '''toolbar''' attribute is un-specified, the toolbar set is "Default". If specified, you can use either "Default" or "Basic" this is case sensitive. See the tag options here for more information: [http://help.adobe.com/en_US/ColdFusion/10.0/CFMLRef/WSc3ff6d0ea77859461172e0811cbec22c24-7afd.html cftextarea docs]

The [http://help.adobe.com/en_US/ColdFusion/10.0/Developing/WSc3ff6d0ea77859461172e0811cbec22c24-7a01.html#WSc3ff6d0ea77859461172e0811cbec22c24-6f1b Using the rich text editor] article from Adobe has more info on its usage.
==How do I install Mura (previously known as Sava) CMS on your servers?==
If your account uses our wcp.hostek.com control panel, you can install Mura through the Applications section of the control panel.

If your account is on Linux, or you prefer to perform a manual installation you can follow the steps below:

===Requirements===
*Must have a Coldfusion or Railo hosting plan. Blue River (the makers of Mura) recommend the Silver plan.

===Installation===
#Put the contents of "mura[version]\www" directory into your webroot, (should be ''wwwroot'' on Windows and ''public_html'' on Linux). This includes the following directories and files: admin, config, default, fckeditor, requirements, tasks, Application.cfc, contentServer.cfm, index.cfm.
#Create a database (MySQL or MSSQL) using Helm either MS SQL or MySQL named "SomethingUnique_muraDB" and run then import/run the appropriate script (found in /db) against the database you created. For MySQL use PHPMyAdmin (Available in WCP and cPanel.) For MSSQL use Query Analyzer, SQL Management Studio or sqlcmd.
#Create a Datasource (DSN) for connecting to the database you created in the step above.
#Navigate to your domain name, and you should see the auto-installer form appear. ''Note: The email settings are not required to get mura up and running but you may get errors when running mura if they are not set. These, of course, pertain only to functionality that uses email.''
#In your browser go to http://[domain]/admin/ and login. - Username: admin - Password: admin
#You're done installing mura. Enjoy!

===Troubleshooting===
If you receive the message "Application Starting. This site is currently loading.", mura needs to be reloaded by appending "?appreload&override" to the url. For example: <pre>http://[domain]/admin/index.cfm?appreload&override</pre>

If you have any questions regarding installation, please visit our Support Forum at the [http://http://getmura.com/forum/ Mura Forum].

Mura can be downloaded at: [http://getmura.com/download/mura-downloads/ getmura.com]

[[Category:ColdFusion]]

Reducing Spam

2012-12-03T08:12:54Z

Carlb:

==Using Content Filters==

===cPanel===
#Log into cPanel
#Click '''"Account Level Filtering''' to create a filter for the entire domain, or click '''"User Level Filtering"''' to create a filter for a single email address
#Click '''"Create a New Filter"'''
#Enter the filter name, and select the type of rule you want to use
#Select the action you want to take if the filter rule is met
#Click '''"Create"'''

===SmarterMail===

#Log into SmarterMail
#Click the Settings option on the left
#Expand '''"Filtering"'''
#Click '''Content Filtering'''

On this screen you can add/manage various content filters as you desire.

This lets you further control your email in addition to the powerful spam filtering options.

==Using Content Filters To Reduce Spam==
To reduce the amount of spam you receive, add a Content Filter named "URIBL_BLACK" (no
quotes) and then set it to move any email with URIBL_BLACK in the HEADER to the JunkMail folder.

Also, create another Content Filter just like the one above except name it "RCVD_IN_PBL" (no
quotes) and have it move any email with RCVD_IN_PBL in the HEADER to the JunkMail folder.

There are many blacklists, but these two seem to be very reliable.

The following is how to add a content filter to your domain to reduce spam by filtering out e-mails marked by our server level spam filters and blacklist lookups:

===cPanel===
*For cPanel you'll just need to follow the steps above to create an '''"Account Level Filter"'''
*For the rule you'll just need to select '''"Any Header"''' and '''"contains"'''
*Next you'll just need to enter the following into the text box:
<pre>
URIBL_BLACK
RCVD_IN_PBL
Bayesian
</pre>

*For the action you'll need to select '''"Deliver to Folder"''' and browse to your '''"Trash"''' or '''"Junk"'''

===SmarterMail===

* Login at http://mail.yourdomain.com/ with the mailadmin@yourdomain.com e-mail administrator.
(Replace yourdomain.com with your actual domain name)
# From the 'Domain Settings' drop-down menu, select 'Domain Content Filtering'
# Click on the 'Add Filter' icon
# Under the 'Contains Specific Words or Phrases' group, check 'Email Headers'
# Click 'Next'
# Under 'Filter Type', choose 'OR'
# In the large text box, enter the following four lines:
<pre>
URIBL_BLACK
RCVD_IN_PBL
Bayesian
</pre>

# Click 'Next'
# In the text box labeled 'Rule Name', enter "SA BL Content Filter"(without the quotes)
# Under the 'Actions' section, Check 'Move message to folder' and enter "Junk E-Mail"(without the quotes) into the text box
# Click the 'Save' icon

*You should notice a nice reduction in the amount of spam to your inbox after creating this filter.

*You'll want to occasionally check the 'Junk E-Mail' folder from time to time to make sure nothing is getting caught that you don't want caught or if you think you are missing an e-mail.

[[Category:Misc-Email]]
[[Category:SmarterMail]]
[[Category:CPanel-Mail]]

POP

2012-11-30T09:47:50Z

Carlb: Created page with "A POP3 (also called a “User”) account stores your e-mail in the account for that e-mail address on the mail server. You then configure your mail client (i.e. Outlook, Eudo..."

A POP3 (also called a “User”) account stores your e-mail in the account for that e-mail address on the mail server. You then configure your mail client (i.e. Outlook, Eudora, Thunderbird) to download your mail directly from the mail server.

[[Category:Misc-Email]]

Webmail

2012-11-30T09:31:11Z

Carlb: Created page with "*Email service is included with our shared hosting plans. *Our shared hosting plans allow accessing your email accounts from a browser which is referred to as Webmail. *You ..."

*Email service is included with our shared hosting plans.
*Our shared hosting plans allow accessing your email accounts from a browser which is referred to as Webmail.
*You will be able to check your email User/POP3 accounts via most email clients or on the web (Webmail).
*You'll be able to access your web mail easily at http://mail.your_domain.com (replacing "your_domain" with your actual domain name).

[[Category:Sales]]
[[Category:Getting Started]]