Hostek.com Wiki - User contributions [en]

Clear Browser Cache

2017-12-08T02:09:42Z

Calebc: /* Safari */

=How to Clear the Cache and Cookies from Computer Web-Browsers=

===Google Chrome===
#Open the Browser
#Click on Menu "'''|||'''" (Three horizontal bars typically to the right of the browser)
#Click Settings
#Click "Show advanced settings..."
#Click Clear Browsing Data
#Select the time range
#Check the "Cookies and other site and plug-in data" box
#Click Clear Browsing Data

===Mozilla Firefox===
#Open the Browser
#Click on History
#Click on Clear Recent History
#Select the checkboxes you need
#Click Clear Now

===Opera===
#Open the Browser
#Click the Opera button at the top left
#Click Settings
#Click Delete Private Data
#Select the data to be deleted
#Click Delete

===Internet Explorer===
#Open the Browser
#Click the Settings icon (Gear icon)
#Under the General section find the Browsing History
#Click Delete...
#Select the appropriate options
#Click Delete

===Safari===
#Open the Browser
#Click on the menu bar and then Preferences
#Click on Privacy, then 'Manage Website Data'
#Click on 'Remove All', then 'Remove Now' via the prompt
*Windows Keyboard Shortcut: ctrl + alt + e
*Macintosh Keyboard Shortcut: command + option + e

=How to Clear the Cache and Cookies from Mobile Device Web-Browsers=

===iOS - Safari===
#Go to the iPhone Settings
#Select Safari
#Choose Clear History and Website Data
#Confirm choice

===iOS - Google Chrome===
#Open the Browser
#Select the "|" icon (top-right of the screen)
#Choose History
#Go to Clear Browsing Data...
#Choose Clear All
#Confirm Clear All

===iOS - Opera===
#Open the Browser
#Tap the Opera Logo "O"
#Select Settings
#Choose Clear...
#Tap on Clear All
#Confirm by selecting Yes

===Android - Google Chrome===
#Open the Browser
#Select the "'''|||'''" (a.k.a. options button, or the three bars)
#Choose History
#Choose Clear Browsing Data

===Android - Default Browser===
#Go to the Settings App
#Select Manage Applications or Apps
#Select the Default Browser
#Hit Clear Cache.

===Android - Opera===
#Go to the Settings App
#Select Manage Applications or Apps
#Select the Opera Browser
#Hit Clear Cache.

===Android - Dolphin===
#Go to the Settings App
#Select Manage Applications or Apps
#Select the Dolphin Browser
#Hit Clear Cache.

=How to Enable Cache and Cookies in Computer Web-Browsers=

===Google Chrome===
#Open the Browser
#Click on Menu "'''|||'''" (Three horizontal bars typically to the right of the browser)
#Click Settings
#Click "Show advanced settings..."
#Under the Privacy area, click on '''Content Settings'''
#In the '''Cookies''' section make sure '''Allow local data to be set (Recommended)''' is selected
#Cookies are now Enabled

[[Category:Getting Started]]

Main Page

2017-08-25T03:58:39Z

Calebc:

__NOTOC__
== About This Site ==

Welcome to the Hostek.com wiki based knowledge base for Hostek.com customers.

Keeping with the nature of a great wiki, anyone can read articles and comments and any Hostek.com customer can create new articles and update existing ones. NOTE: This is not the place to ask a question. Since a customer can create/edit, some of the articles may be incomplete or incorrect; but that doesn't mean that it will stay that way very long. So if you are a customer and find a mistake, feel free to correct the mistake.

== Start Here ==

Get some help by browsing the categories here:


{| width="100%" align="left" style="background: #fdfdfd; border: 1px solid #eee; padding: 1em;"
|-
| '''General'''
| '''Shared Hosting'''
| '''Email'''
| '''Databases'''
| '''VPS / Virtual Servers'''
|-
| • [[:Category:Getting Started|Getting Started]]
| • [[:Category:ColdFusion|ColdFusion]]
| • [[:Category:SmarterMail|SmarterMail]]
| • [[:Category:Databases-MySQL|MySQL]]
| • [[:Category:VPS|VPS]]
|-
| • [[:Category:Tutorials|Tutorials]]
| • [[:Category:Linux|Linux]]
| • [[:Category:Configuring-Email-Clients|Configuring Email Clients]]
| • [[:Category:Databases-MSSQL|MS SQL]]
| • [[:Category:ColdFusion-VPS|ColdFusion VPS]]
|-
| • [[:Category:Control-Panels|Control Panels]]
| • [[:Category:Railo|Railo]]
| • [[:Category:Databases-Access|MS Access]]
| • [[:Category:Linux-VPS|Linux VPS]]
|-
| • [[:Category:Domain-Names|Domain Names]]
| • [[:Category:Windows|Windows]]
| • [[Dedicated-Email-Server|Dedicated Email Server]]
|
| • [[:Category:Railo-VPS|Railo VPS]]
|-
| • [[:Category:Sales|Sales]]
| • [[:Category:Resellers|Resellers]]
| • [[:Category:Misc-Email|Misc Email Items]]
|
| • [[:Category:Windows-VPS|Windows VPS]]
|-
| • [[:Category:Billing|Billing]]
|
| • [[:Category:cPanel-Mail|cPanel Mail]]
|
| • [[:Category:Email-VPS|SmarterMail VPS]]
|-
| • [[:Category:Infrastructure|Infrastructure]]
|
|
|
|-
|
|
|
|
|-
|
|
|
|
|-
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|
|
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|-
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|-
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|}

== Contribute ==

If you would like to contribute to this wiki, please first search and make sure the content does not already exist.

If the content does not exist, login using your cp.hostek.com login information.

Please follow the policies and guidelines when adding or editing an article. Thank you for contributing and sharing your knowledge with the rest of us.

NOTE: This is not a place to add spam or to try to promote your business. Any user doing such will be banned from editing/contributing.

==Official Guides==
* [http://en.wikipedia.org/wiki/Wikipedia:How_to_edit_a_page Quick Guide]
* [http://meta.wikipedia.org/wiki/MediaWiki_User%27s_Guide WikiMedia User's Guide]
* [http://meta.wikimedia.org/wiki/Help:Editing MediaWiki editing help]

SFTP

2017-02-04T23:52:27Z

Calebc:

==Summary==
'''Secure File Transfer Protocol''' (SFTP) is a secure version of File Transfer Protocol (FTP), which sends data access and data transfer over a Secure Shell (SSH) connection. This term is also known as SSH File Transfer Protocol. Some WordPress plugins and other software request the use of SFTP.
 
===Benefits of SFTP===
Whenever a user opens up a regular ftp session, the entire transmission made between the host and the user is sent in plain text, which violates a number of key security fundamentals. When using SFTP, however, the entire login session -- including any files transferred during the session -- is completely encrypted.
 
===SFTP on cPanel Shared Server Environment===
Allowing SFTP by default on a shared webserver is a moderate security risk, since SFTP uses an SSH connection to function. In order to use an SSH connection, shell access must be given to a user account. Enabling SSH access globally on the server so SFTP works by default removes a layer of security for all clients on the server, since anyone may access SSH in a jailed session at any time.

However, there is an alternative to SFTP that we employ on Hostek.com shared servers which is much more secure in the terms of the above. This method is called TLS, and is enabled by default on all of our shared environments:

[https://wiki.hostek.com/Enabling_TLS_on_Common_FTP_Software| Please click here for a guide to connect to Hostek.com cPanel/Linux servers via FTP over TLS.]

If you have an application that requires SFTP to function, however, please submit a ticket via [https://support.hostek.com https://support.hostek.com] and mention this guide. We'd be glad to enable SSH for just your account. Once we confirm SSH is enabled, you may [https://wiki.hostek.com/SFTP_-_How_to_Enable_sFTP_on_your_VPS | click here to follow Hostek.com's guide and set up SFTP.]
 
===SFTP on a VPS Environment===
Enabling SFTP on a private server is perfectly acceptable, as the risks described for a shared server do not apply. [https://wiki.hostek.com/SFTP_-_How_to_Enable_sFTP_on_your_VPS | For a guide to enable SFTP on your VPS, please click here.]

TLS 1.2 Client Support

2016-12-17T01:13:29Z

Calebc: Created page with "__FORCETOC__ Wiki for tracking which scripting engines support TLS 1.2 HTTP clients and instructions on how to enable support by changing version, running command, etc. ==P..."

__FORCETOC__
Wiki for tracking which scripting engines support TLS 1.2 HTTP clients
and instructions on how to enable support by changing version, running
command, etc.

==PHP (Coming Soon)==

==ColdFusion (Coming Soon)==

==ASP.Net==

{| class="wikitable"
! style="text-align: center;" | Framework Version
! style="text-align: center;" | TLS 1.2 Support
|-
| style="text-align: center;" | 2.0-3.5
| style="text-align: center; background-color: Red;" | Not Supported
|-
| style="text-align: center;" | 4.0-4.5
| style="text-align: center; background-color: Yellow;" | Supported with
changes
|-
| style="text-align: center;" | 4.6
| style="text-align: center; background-color: Green;" | Supported
|}

===Framework 2.0-3.5===

No TLS 1.2 support. You must update to at least framework version 4.0

===Framework 4.0===

For ASP.Net 4.0, you can use either of the following two methods to
enable TLS 1.2 support:

'''NOTE:''' .Net Framework 4.5 or above must be installed for this to
work. However, your application can still target Framework 4.0.

* Method one - per application support

C# Code:
System.Net.ServicePointManager.SecurityProtocol |=
(SecurityProtocolType)768 | (SecurityProtocolType)3072;

* Method two - server-wide support via registry change - '''All of our
shared servers have this enabled'''

UseStrongCrypto.reg file
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

OR

Command Prompt (cmd):
reg add HKLM\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 /v
SchUseStrongCrypto /t REG_DWORD /d 1
reg add HKLM\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319
/v SchUseStrongCrypto /t REG_DWORD /d 1

OR

PowerShell:
Set-ItemProperty -Path
HKLM:\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 -Name
SchUseStrongCrypto -Value 1
Set-ItemProperty -Path
HKLM:\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319 -Name
SchUseStrongCrypto -Value 1

===Framework 4.5===

For ASP.Net 4.5, you can use either of the following two methods to
enable TLS 1.2 support:

* Method one - per application support

C# Code:
System.Net.ServicePointManager.SecurityProtocol |=
System.Net.SecurityProtocolType.Tls11 |
System.Net.SecurityProtocolType.Tls12;

* Method two - server-wide support via registry change - '''All of our
shared servers have this enabled'''

UseStrongCrypto.reg file
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

OR

Command Prompt (cmd):
reg add HKLM\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 /v
SchUseStrongCrypto /t REG_DWORD /d 1
reg add HKLM\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319
/v SchUseStrongCrypto /t REG_DWORD /d 1

OR

PowerShell:
Set-ItemProperty -Path
HKLM:\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 -Name
SchUseStrongCrypto -Value 1
Set-ItemProperty -Path
HKLM:\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319 -Name
SchUseStrongCrypto -Value 1

===Framework 4.6===

ASP.Net 4.6 supports TLS 1.2 without any changes.

Editions - MS SQL

2014-12-08T22:02:43Z

Calebc: /* SQL Express and SQL Web Limitations */

=== MS SQL Databases ===

===Shared Hosting Considerations===
Microsoft SQL Server 2012 Web edition is used for serving our customers shared accounts. We also offer MyLittleAdmin and MyLittleBackup to our shared customers through the WCP.

===VPS Hosting Considerations===
For access to MyLittleAdmin and MyLittleBackup for VPS customers additional licensing is required, please contact support.

====Backwards Compatibility====
Older versions of databases can be imported onto newer MSSQL servers, but newer versions cannot be used on older MSSQL servers.

*A MSSQL 2008 database can be imported into MSSQL 2012, however, a MSSQL 2012 database cannot be used on a MSSQL 2008 server.

====SQL Express and SQL Web Limitations====

MS SQL Express 2014
*Max Database size 10 GB in size
*Max RAM utilization 1 GB Ram

MS SQL Web 2014
*Max Database size 524 PB in size
*Max RAM utilization 64 GB Ram

MS SQL Express 2012
*Max Database size 10 GB in size
*Max RAM utilization 1 GB Ram

To manage SQL 2012 [[https://wiki.hostek.com/SQL_Server_2012 Download SQL Management Studio 2012]]

MS SQL Express 2008
*Max Database size 4 GB in size
*Max RAM utilization 1 GB Ram

'''NOTES:'''
*For supporting a busy database or several databases with normal usage we recommend the Web edition with available RAM over 1GB.
*'''Scheduled Tasks''': If you need to use Scheduled Tasks with the SQL Agent, you will need the Web Edition or higher.

====Web Edition Limitations====
*Full-text indexing is not installed by default, request should be made to support for installing with full-text indexing.
*Cannot be a Publisher for SQL Replication, for supporting SQL Replication and publishing we recommend the Standard Edition

====MS SQL Editions Comparison====
[http://msdn.microsoft.com/en-us/library/cc645993.aspx MS SQL Edition Comparisons (Microsoft chart)]

[[Category:Databases-MSSQL]]
[[Category:Databases-VPS]]

Enabling TLS on Common FTP Software

2014-11-15T19:48:22Z

Calebc: /* Expression Web 4 */

==Summary==
 
In today's world with a high magnitude of scripts automatically set to sniff for password data, there is a high demand for always using https on web sites. In the same way, we believe FTPS should be enforced for all FTP transactions.

In this wiki we go through the steps to enable FTPS/TLS on popular and less common FTP clients.

==Enabling TLS on Popular FTP Software==
 

===FileZilla===

# Open your FileZilla client, then click 'File'->'Site Manager'.
# In the Site Manager window, click 'New Site'.
# Input the FTP server information from your service's welcome e-mail.
# Under 'Encryption', select the 'Require Explicit FTP over TLS' option from the drop-down.
# Change the 'Logon Type' to 'Normal'.
# Enter your FTP account's 'Username' and 'Password'.
# Click 'OK' to save this connection.
# To connect, open 'Site Manager', or click the drop-down arrow next to the 'Site Manager' icon.
 
'''Please note:''' FileZilla does not trust any SSL certificate as valid automatically, even when the SSL certificate was signed by a trusted source (as our certificate is). The developers of FileZilla believed that it is up to individual users to decide if they will accept the certificate.

You can safely accept the the certificate warning message you receive.
 
[[File:fz_tls_b.png]]

===WinSCP===

# Open the WinSCP client
# Create a new site or edit an existing site
# Change the File protocol to "FTP"
# Change the Encryption to "TLS Explicit encryption"
# Change the Host name to your domain (Example: yourdomain.com)
# Change the Port number to 21
# Change the User name to your FTP username
# Change the Password to the password that corresponds with your FTP username
# Click the Save button
# Click the Login button to connect

Below is an image of the WinSCP Session window for reference:

[[File:Winscp-ftp-tls-setup.png]]

===Adobe Dreamweaver===
Below is an example FTP over SSL/TLS setup for Dreamweaver version 6.0 and above. Dreamweaver versions prior to CS5.5 do not allow for secure FTP. If you are in this situation, you will be required to use an external FTP program such as FileZilla. 
 
[[File:DreamWeaverTLS.png]]

===FireFTP===

# Open up Firefox and click on Tools > FireFTP
# Click on the "Main" tab. Set up your FTP connection as usual:
#*'''Account Name:''' Choose a name for the connection.
#*'''Host:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
# Next, click on the Connection tab. Select the "Security" drop-down and then click "Auth TLS".

===SmartFTP===

#Click File > "New Connection"
#Set the "Protocol" Field to "FTPS (Explicit)"
#Fill in the following fields:
#*'''Host:''' URL of your site or the IP of the server
#*'''User:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel Password.[[#Additional Notes| (?) ]]
#Click 'OK' to connect.

===CyberDuck===

On the “Open Connection” dialog, select the “FTP-SSL (Explicit AUTH TLS)” option. See the image below: 
 
[[File:Cyberduck.png]]
 
 
 

===CuteFTP===

#On the main menu, click File > New > FTPS (SSL) Site.
#Under the 'General' tab, enter the following:
#*'''Label:''' Choose a name for the connection.
#*'''Host Address:''' Your server IP.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Login method:''' Normal.
#Click the 'Type' tab at the top when the above information has been filled in.
#Select 'FTP with TLS/SSL (AUTH TLS - Explicit)' on the 'Protocol Type' drop-down. Leave the rest of the information as default.
#Click 'Connect'. When prompted, accept the SSL certificate.
 

===FlashFXP===

#Click 'Sites' > 'Site Manager'
#Click 'New Site' at the bottom left of the new window.
#Choose a name for your site and click 'OK'.
#Under 'Connection Type:' select 'FTP using Explicit SSL (Auth TLS)'.
#In the 'Address' box, type the URL of your site or the IP of the server (either will work).
#Enter the following:
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click 'Apply', then 'Connect'.

===WISE-FTP===

#Click File > Connect.
#Click 'New Site' at the top-left.
#*'''Profile Name:''' Choose a name for the connection.
#*'''Server Address:''' URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Connection type:''' FTPES (explicit TLS/SSL).
#Any other information is optional.
 

===WS_FTP PRO===

New Connections:

#Click 'Connections' > 'New Connection...'
#Choose a name for the connection.
#Under 'Connection Type:', select 'FTP/SSL (AUTH SSL)'.
#In the 'Server Address:' field, enter in the URL of your site or the IP of the server.[[#Additional Notes| (?) ]]
#'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#Click Finish.

Existing Connections:

#Click 'Connections' > 'Site Manager'.
#Click 'Edit' next to the site you would like to modify.
#Click 'Advanced', then change the 'Server Type' dropdown to 'FTP/SSL (AUTH SSL)'.
#Click OK.

 

===Core FTP LE===

#Click File->Connect.
#Enter the following:
#*'''Site Name:''' Choose a name for the connection.
#*'''Host / IP / URL:''' Your server IP.[[#Additional Notes| (?) ]]
#*'''Username:''' Your cPanel username.[[#Additional Notes| (?) ]]
#*'''Password:''' Your cPanel password.[[#Additional Notes| (?) ]]
#*'''Connection:''' AUTH TLS.
#Click Connect.

 

===Transmit===

On the “FTP” tab, enter in the following: 
 
[[File:TransmitFTP.png]]
 
 
 
 

==Additional Notes==

Server information can be found in your Hostek.com welcome e-mail that you receive upon purchasing a service with Hostek. If you are missing this e-mail or any log-in information, please submit a ticket via [https://support.hostek.com https://support.hostek.com] and we'd be glad to send it once more.

===Expression Web 4===
Expression Web 4 does not support FTP over TLS, however it will support FTPS requests using port 990.

Enabling TLS on Common FTP Software

2014-11-15T19:28:31Z

Calebc:

DNS - Name Servers

2014-08-16T18:44:37Z

Calebc: /* Name Server information (Resellers) */

__FORCETOC__

==Name Server information==
*Here is the Name Server information you need if you are registering a domain that we will host on our servers, or if you are switching a domain over to our servers.
<pre>
Windows/ColdFusion/Railo on Windows Platforms:
Primary Name Server:
NS1.HOSTEK.COM
64.37.66.145 (if needed)

Secondary Name Server:
NS2.HOSTEK.COM
64.73.203.254 (if needed)

Linux/ColdFusion on Linux/Railo on Linux Platforms:
Primary Name Server:
NS3.HOSTEK.COM
65.175.112.209 (if needed)

Secondary Name Server:
NS4.HOSTEK.COM
74.127.47.237 (if needed)
</pre>

==Name Server information (Resellers)==
*If you are a reseller and want to provide your customers an alternate white label DNS, use this information, or create your own Name Servers as mirrors of either set.

'''**Windows/ColdFusion/Railo on Windows Platforms:'''
<pre>
Primary Name Server:
NS1.EZHOSTINGSERVER.COM
184.175.68.49 (if needed)

Secondary Name Server:
NS2.EZHOSTINGSERVER.COM
216.15.245.251 (if needed)
</pre>

'''**Linux Resellers:'''
<pre>
Primary Name Server:
NS7.EZHOSTINGSERVER.COM
66.201.98.101 (if needed)

Secondary Name Server:
NS8.EZHOSTINGSERVER.COM
66.201.97.249 (if needed)
</pre>

'''**All Linux/ColdFusion on Linux/Railo on Linux Platforms set up before 07/15/2013:'''
<pre>
Primary Name Server:
NS3.EZHOSTINGSERVER.COM
216.198.218.143 (if needed)

Secondary Name Server:
NS4.EZHOSTINGSERVER.COM
65.175.112.227 (if needed)
</pre>

==Updating Name Servers for Domain registered with Hostek.com==
#You would first need to contact support at "support.hostek.com" and request for your domain to be unlocked, please also provide the answer to your account security question for verification.
#You would then log into your billing control panel at http://cp.hostek.com.
#You will then click Domains at the top and choose My Domains.
#Next to the domain you wish to update the name servers for click "Manage Domain" and choose "Manage Name servers".
#You will then update the DNS/Nameservers to the appropriate ones and click "Change Name servers".
#The propagation of new name servers can take up to 24 hours to fully propagate.

==Pointing a domain registered at another registrar to Hostek.com==
#You would first need to review your New Account Information Email to view the correct Name Servers for your hosting package
#You could also refer to this WIKI based on the package/nameservers above.
#Once you have the correct nameservers you will need to update them at your current registrar.
#You will need to login. unlock your domain name and update the DNS/Nameservers to the appropriate ones.
#If you cannot find where to do this at your current registrar please contact them and have them do it for you.

== Updating Name Servers at other registrars - Video Tutorials ==
[http://hostek.com/tutorials/dns_000domains.html How to update the name servers at 000domains.com]

[http://hostek.com/tutorials/dns_123reg.html How to update the name servers at 123-reg.co.uk]

[http://hostek.com/tutorials/dns_1and1.html How to update the name servers at 1and1.com]

[http://hostek.com/tutorials/dns_domainsite.html How to update the name servers at domainsite.com]

[http://hostek.com/tutorials/dns_dotster.html How to update the name servers at dotster.com]

[http://hostek.com/tutorials/dns_dynadot.html How to update the name servers at dynadot.com]

[http://hostek.com/tutorials/dns_enom.html How to update the name servers at enom.com]

[http://hostek.com/tutorials/dns_godaddy.html How to update the name servers at godaddy.com]

[http://hostek.com/tutorials/dns_itsyourdomain.html How to update the name servers at itsyourdomain.com]

[http://hostek.com/tutorials/dns_melbourne.html How to update the name servers at melbourneit.com.au]

[http://hostek.com/tutorials/dns_namebargain.html How to update the name servers at namebargain.com]

[http://hostek.com/tutorials/dns_namecheap.html How to update the name servers at namecheap.com]

[http://hostek.com/tutorials/dns_netfirms.html How to update the name servers at netfirms.ca]

[http://hostek.com/tutorials/dns_netsol.html How to update the name servers at networksolutions.com]

[http://hostek.com/tutorials/dns_opensrs.html How to update the name servers at opensrs.com]

[http://hostek.com/tutorials/dns_regfly.html How to update the name servers at registerfly.com]

[http://hostek.com/tutorials/dns_register.html How to update the name servers at register.com]

[http://hostek.com/tutorials/dns_stargate.html How to update the name servers at stargate.com]

== Creating Custom Name Servers at other registrars - Video Tutorials ==
[http://hostek.com/tutorials/dns_private_000domains.html Creating private name servers at 000domains.com]

[http://hostek.com/tutorials/dns_private_123reg.html Creating private name servers at 123-reg.co.uk]

[http://hostek.com/tutorials/dns_private_1and1.html Creating private name servers at 1and1.com]

[http://hostek.com/tutorials/dns_private_domainsite.html Creating private name servers at domainsite.com]

[http://hostek.com/tutorials/dns_private_dotster.html Creating private name servers at dotster.com]

[http://hostek.com/tutorials/dns_private_dynadot.html Creating private name servers at dynadot.com]

[http://hostek.com/tutorials/dns_private_enom.html Creating private name servers at enom.com]

[http://hostek.com/tutorials/dns_private_godaddy.html Creating private name servers at godaddy.com]

[http://hostek.com/tutorials/dns_private_itsyourdomain.html Creating private name servers at itsyourdomain.com]

[http://hostek.com/tutorials/dns_private_melbourneit.html Creating private name servers at melbourneit.com.au]

[http://hostek.com/tutorials/dns_private_namebargain.html Creating private name servers at namebargain.com]

[http://hostek.com/tutorials/dns_private_namecheap.html Creating private name servers at namecheap.com]

[http://hostek.com/tutorials/dns_private_netfirms.html Creating private name servers at netfirms.ca]

[http://hostek.com/tutorials/dns_private_netsol.html Creating private name servers at networksolutions.com]

[http://hostek.com/tutorials/dns_private_opensrs.html Creating private name servers at opensrs.com]

[http://hostek.com/tutorials/dns_private_regfly.html Creating private name servers at registerfly.com]

[http://hostek.com/tutorials/dns_private_register.html Creating private name servers at register.com]

[http://hostek.com/tutorials/dns_private_stargate.html Creating private name servers at stargate.com]

[[Category:Domain-Names]]
[[Category:Resellers]]

== Custom Name Servers for VPS ==
[[Category:VPS]]

===Cpanel VPS===
The best practice is to add custom Name Servers before adding domains to your cpanel VPS.

#Set DNS A records for each of the name servers being created, NS1.yourdomain.com and NS2.yourdomain.com to use the VPS IP address.
#Login to the cpanel WebHost Manager usually http://your-server-ip:2086
#Click "Basic cPanel & WHM Setup" and scroll to the bottom to view/set the "Nameservers".
#If you have already added domains to your cpanel server, edit each DNS zone setting any and all references for name servers to your new Name Server records, (ns3.hostek.com & ns4.hostek.com changed to ns1.yourdomain.com & ns2.yourdomain.com).
#SSH into your cpanel VPS and run this script to update cpanel so it will recognize your new Name Servers.
#*<pre>/usr/local/cpanel/scripts/updatenameserverips</pre>
#Register your Name Servers with the Cpanel server IP Address, at your registrar.
#*Videos: [https://wiki.hostek.com/DNS_(Name_Servers)#Creating_Custom_Name_Servers_at_other_registers_-_Video_Tutorials Setting custom name servers] for the most common registrars.
#*If you registered your domain name with Hostek submit a [https://support.hostek.com support request] for registering the Name Servers and reference this article and step.
#You can begin pointing domains hosted on your Cpanel VPS to use the custom Name Servers.

*See the latest [http://docs.cpanel.net/twiki/bin/view/11_30/WHMDocs/WebHome WebHost Manager Documentation] for any changes in steps 2-6.

===Windows VPS===
All our Windows VPS (ColdFusion included) will be equipped by default with our WCP (windows control panel) which includes integration with two of our own Name Servers. This way you will not have to install the DNS service on your own VPS server, saving bandwidth, installation and management.

#Set DNS A records for each of the name servers being created, NS1.yourdomain.com and NS2.yourdomain.com use the IP Address for the DNS servers (Primary and Secondary) listed in the "Site Details" area of WCP. To find the IP Address for your primary and secondary reference our [https://wiki.hostek.com/DNS_(Name_Servers)#Name_Server_information Name Server information].
#Register your Name Servers with the IP Address for the primary and secondary DNS server in step 1, at your registrar.
#*Videos: [https://wiki.hostek.com/DNS_(Name_Servers)#Creating_Custom_Name_Servers_at_other_registers_-_Video_Tutorials Setting custom name servers] for the most common registrars.
#*If you registered your domain name with Hostek submit a [https://support.hostek.com support request] for registering the Name Servers and reference this article and step.
#You can begin pointing domains added through WCP to your custom Name Servers.

==Updating Linux Primary and Secondary DNS Servers for Host Name Resolution==
The articles above describe how to update the name server used by cPanel to store records for sites added through WHM. If you wish to adjust the nameservers used by Linux for domain/host name resolution, do the following:

*SSH into the server
*Issue this command: <pre>setup</pre>
*Within the '''setup''' utility, navigate to ''Network configuration'''''-->'''''DNS configuration''
*Here you can update the Primary and Secondary DNS servers. After updating them, hit '''OK''', the '''Save&Quit''' ''(you have to press the Tab key to move the cursor to the Save&Quit button)''
*Quit the setup utility.
*'''IMPORTANT''' - At the command line, issue this command to ensure the network adapter reloads all IPs assigned to the server: <pre>/etc/init.d/ipaliases reload</pre>

Cron Jobs

2014-03-10T22:03:12Z

Calebc: /* cPanel - Setting up Cron Jobs */

__FORCETOC__

==cPanel - Setting up Cron Jobs==
[http://hostek.com/tutorials/cpanel-x3-cronjob.html How to setup a cron job]

Please keep in mind that you may have to have a cron job be executed by a specific service. 
For Example a php file to be ran:
/usr/bin/php -q /home/user/public_html/cron.php

If you do not want the email to be received for confirmation you will need to add the following to the end of your request:

/usr/bin/php -q /home/user/public_html/cron.php > /dev/null

If you are using get for a http request it would be like this:
/usr/bin/curl --silent --output /dev/null <nowiki>http://yourdomain.com/cron.php</nowiki>

==WCP/MochaPanel - Setting up Crong Jobs==
This option is currently not available within MochaPanel.

Cron Jobs

2014-03-10T21:34:27Z

Calebc: /* cPanel - Setting up Cron Jobs */

__FORCETOC__

==cPanel - Setting up Cron Jobs==
[http://hostek.com/tutorials/cpanel-x3-cronjob.html How to setup a cron job]

Please keep in mind that you may have to have a cron job be executed by a specific service. 
For Example a php file to be ran:
/usr/bin/bin -q /home/user/public_html/cron.php

If you do not want the email to be received for confirmation you will need to add the following to the end of your request:

/usr/bin/bin -q /home/user/public_html/cron.php > /dev/null

If you are using get for a http request it would be like this:
/usr/bin/curl --silent --output /dev/null <nowiki>http://yourdomain.com/cron.php</nowiki>

==WCP/MochaPanel - Setting up Crong Jobs==
This option is currently not available within MochaPanel.

SFTP - How to Enable sFTP on your VPS

2013-04-22T21:16:09Z

Calebc: /* Setting your FTP client to use SFTP */

=SFTP=
This is for setting up your VPS to have a domain use Secure File Transfer Protocol for being able to upload/remove files.

==cPanel==
===Creating Your SSH keys for a domain on your VPS===
#Log into your WHM for your server.
#Go to your "Account Information" » "List Accounts" and access the cPanel for the domain in question.
#Access the SSH/Shell access Icon.
#Click the Manage Keys button.
#Click the Generate new Key at the top.
#Fill in the requested information to generate the key.
#You should now have both a Public and Private Key. Click and download both keys and save them on your computer.

===Setting your FTP client to use SFTP===
For these steps we will be using FileZilla.
#Open your FTP client and go to Edit -> Settings.
#Select the SFTP in the options menu.
#Click the Add Key.
#Browse for the Key you recently downloaded from cPanel. '''NOTE:'''If your key is already a .ppk file you should be fine if not FileZilla will ask to convert it.
#Click Ok to save the settings.
#Now you may begin to start your SFTP connection using port 22 with your other normal FTP credentials.

[[Category:Linux-VPS]]

SFTP - How to Enable sFTP on your VPS

2013-04-22T21:14:29Z

Calebc: /* Setting your FTP client to use SFTP */

=SFTP=
This is for setting up your VPS to have a domain use Secure File Transfer Protocol for being able to upload/remove files.

==cPanel==
===Creating Your SSH keys for a domain on your VPS===
#Log into your WHM for your server.
#Go to your "Account Information" » "List Accounts" and access the cPanel for the domain in question.
#Access the SSH/Shell access Icon.
#Click the Manage Keys button.
#Click the Generate new Key at the top.
#Fill in the requested information to generate the key.
#You should now have both a Public and Private Key. Click and download both keys and save them on your computer.

===Setting your FTP client to use SFTP===
For these steps we will be using FileZilla.
#Open your FTP client and select Settings.
#Select the SFTP in the options menu.
#Click the Add Key.
#Browse for the Key you recently downloaded from cPanel. '''NOTE:'''If your key is already a .ppk file you should be fine if not FileZilla will ask to convert it.
#Click Ok to save the settings.
#Now you may begin to start your SFTP connection using port 22 with your other normal FTP credentials.

[[Category:Linux-VPS]]

SFTP - How to Enable sFTP on your VPS

2013-04-22T21:13:57Z

Calebc: /* Setting your FTP client to use SFTP */

=SFTP=
This is for setting up your VPS to have a domain use Secure File Transfer Protocol for being able to upload/remove files.

==cPanel==
===Creating Your SSH keys for a domain on your VPS===
#Log into your WHM for your server.
#Go to your "Account Information" » "List Accounts" and access the cPanel for the domain in question.
#Access the SSH/Shell access Icon.
#Click the Manage Keys button.
#Click the Generate new Key at the top.
#Fill in the requested information to generate the key.
#You should now have both a Public and Private Key. Click and download both keys and save them on your computer.

===Setting your FTP client to use SFTP===
For these steps we will be using FileZilla.
#Open your FTP client and select Settings.
#Select the SFTP in the options menu.
#Click the Add Key.
#Browse for the Key you recently downloaded from cPanel. '''NOTE:'''If your key is already a .ppk file you should be fin if not FileZilla will ask to convert it.
#Click Ok to save the settings.
#Now you may begin to start your SFTP connection using port 22 with your other normal FTP credentials.

[[Category:Linux-VPS]]

SFTP - How to Enable sFTP on your VPS

2013-04-22T21:13:35Z

Calebc: /* Setting your FTP client to use SFTP */

=SFTP=
This is for setting up your VPS to have a domain use Secure File Transfer Protocol for being able to upload/remove files.

==cPanel==
===Creating Your SSH keys for a domain on your VPS===
#Log into your WHM for your server.
#Go to your "Account Information" » "List Accounts" and access the cPanel for the domain in question.
#Access the SSH/Shell access Icon.
#Click the Manage Keys button.
#Click the Generate new Key at the top.
#Fill in the requested information to generate the key.
#You should now have both a Public and Private Key. Click and download both keys and save them on your computer.

===Setting your FTP client to use SFTP===
For these steps we will be using FileZilla.
#Open your FTP client and select Settings.
#Select the SFTP in the options menu.
#Click the Add Key.
#Browse for the Key you recently downloaded from the cpanel. '''NOTE:'''If your key is already a .ppk file you should be fin if not FileZilla will ask to convert it.
#Click Ok to save the settings.
#Now you may begin to start your SFTP connection using port 22 with your other normal FTP credentials.

[[Category:Linux-VPS]]

SFTP - How to Enable sFTP on your VPS

2013-04-22T21:10:12Z

Calebc: Created page with "=SFTP= This is for setting up your VPS to have a domain use Secure File Transfer Protocol for being able to upload/remove files. ==cPanel== ===Creating Your SSH keys for a do..."

=SFTP=
This is for setting up your VPS to have a domain use Secure File Transfer Protocol for being able to upload/remove files.

==cPanel==
===Creating Your SSH keys for a domain on your VPS===
#Log into your WHM for your server.
#Go to your "Account Information" » "List Accounts" and access the cPanel for the domain in question.
#Access the SSH/Shell access Icon.
#Click the Manage Keys button.
#Click the Generate new Key at the top.
#Fill in the requested information to generate the key.
#You should now have both a Public and Private Key. Click and download both keys and save them on your computer.

===Setting your FTP client to use SFTP===
For these steps we will be using FileZilla.
#Open your FTP client and select Settings.
#Select the SFTP in the options menu.
#Click the Add Key. '''NOTE:'''If your key is already a .ppk file you should be fin if not FileZilla will ask to convert it.
#Click Ok to save the settings.
#Now you may begin to start your SFTP connection using port 22 with your other normal FTP credentials.

[[Category:Linux-VPS]]

MS SQL Server FAQs

2013-03-29T21:35:19Z

Calebc:

=MS SQL Server Frequently Asked Questions (FAQ)=
==How to Enable TCP/IP Connections in MS SQL Server==
Some versions of SQL Server (including the Express edition) have TCP/IP services disabled by default, which effectively disables remote connections to SQL Server. To enable TCP/IP services for SQL Server on your VPS or Virtual Dedicated server, follow these steps:
#Open the SQL Server Configuration Manager [[File:Remote-connections1.png]] 
#Expand the ''SQL Server Network Configuration''-->''Protocols for SQLEXPRESS'' section (it may be named ''Protocols for MSSQLSERVER'' in some installations.) 
#Right-Click on the TCP/IP item, and click ''Properties'' [[File:Remote-connections2.png]] 
#Toggle the ''Enabled'' property to '''Yes'''. [[File:Remote-connections3.png]] 
#Switch to the IP Addresses tab, and enable the ports you wish to use to access SQL Server [[File:Remote-connections4.png]] 
Restart the SQL Server Service, and you'll be able to connect remotely via IP or hostname.

''Note'': You will need to ensure your [[Firewall_Options_-_VPS/Dedicated#Windows_Firewall|Windows Firewall]] has the appropriate ports open to allow connections to MS SQL Server.

==How to Clear Space in Your Transaction Log==
#Roll back any pending transactions and clear all connections first. To do that, run the following three statement query before attempting to backup the log again: <code>USE master; ALTER DATABASE mydatabasename SET SINGLE_USER WITH ROLLBACK IMMEDIATE; ALTER DATABASE mydatabasename SET MULTI_USER;</code>
#Back up your transaction log by opening SQL Server Management Studio, right-clicking the database and choosing: '''Tasks'''-->'''Back Up...'''.
#In the popup that appears be sure to set the '''Backup type''' to "Transaction Log".
#Set the backup destination, and give the file name a '''.trn''' extension.
#Once the backup is complete right-click the database, click '''Tasks'''-->'''Shrink'''-->'''Files'''.
#In the popup that appears, set the '''File Type''' to '''Log'''.
#Click '''OK'''.

When you check the size of the database's log file, it should be nearly empty (~ 1 MB).

==How to add a Full Text Index==
#Log into the SQL Server with Management Studio and find your database
#Expand the Storage Folder, right click "Full text Catalogs" then click "Create New"
#Enter only Full-text Catalog Name and Owner fields. Select any options you require.
#Right-Click the new Full Text catalog then select "Properties"
#Select "Tables/Views" and assign table/views to catalog
#Click Ok, and you're done.

==Do you support Bulk Import for CSV files?==
On our Shared Servers we do not support this feature, since the database server would be on a different server then your website. You would need to have a VPS hosting server to utilize this feature.

[[Category:Databases-MSSQL]]
[[Category:ColdFusion-VPS]]
[[Category:Linux-VPS]]
[[Category:Railo-VPS]]
[[Category:Windows-VPS]]

Fatal Errors

2013-01-21T21:23:34Z

Calebc: Created page with "= Linux VPS = == Fatal Error: Out of memory (allocated ########) (tried to allocate ### bytes) in == This is an annoying error that can spring up from time to time due to memo..."

= Linux VPS =
== Fatal Error: Out of memory (allocated ########) (tried to allocate ### bytes) in ==
This is an annoying error that can spring up from time to time due to memory limits being reached.
=== The Fix ===
You will need to increase the memory limit for apache and not just the specific site.
==== How to recalculate Apaches Memory Limit ====
# Login to your WHM for your server.
# From the Home click on Service Configuration.
# Click on Apache Configuration.
# Click on Memory Usage Restrictions.
# Click Proceed.
# Wait for Apache to recalculate the Memory Limits per application.

[[Category:Linux-VPS]]

Category:Email-VPS

2012-12-25T12:25:18Z

Calebc: /* Maintenance */

=== SmarterMail VPS Information ===

==== How many domains can be added for each SmarterMail VPS plan? ====

=====The VPS-1 plan=====
Includes the free version of SmarterMail which will support a single (1) domain with up to 10 users within the single(1) domain.

=====The VPS-250 plan=====
Includes the Enterprise version of SmarterMail and will support a 250 Mailboxes or Domains.

*There is no additional charge for domains added up to 250 Domains.

=====The VPS-1000 plan=====
Includes the Enterprise version of SmarterMail and will support a 1000 Mailboxes or Domains.

*There is no additional charge for domains added up to 1000 Domains.

====Moving from Shared to VPS hosted SmarterMail====
#Pre-setting the DNS records.
#*At your DNS provider edit the "mail" record setting the TTL to 600. If you do not have a "mail" record, create one as a CNAME, and point at the server listed under the domains MX record.
#*Ensure the MX record points to mail.your-domain.com.
#Ensure the domain has already been added to SmarterMail, this should be done through the WCP automatically and only have a single user "mailadmin" setup by default.
#Ensure you have the URL and login details for SmarterMail to login and manage ALL domains. The user will be "admin" if you don't have this login information contact support.
#*Example SmarterMail URL: mail.srv1-yourdomain-com.vps.ezhostingserver.com
#Request a ZIP copy of the SmarterMail domain. Our support should be able to copy this to your server, this process can take 20-30 min depending on the support activity at the time. We highly recommend doing this in the evening.
#Unzip the archive containing the domain, you should find either a folder named your-domain.com or sub folders such as Aliases, Users, Stats and some files. If you find domain.com, with the folders underneath copy the domain.com folder to C:\SmarterMail\Domains and confirm the overwrite. If the ZIP contained the Aliases, Users and Stats folders with files copy all the contents and browse into the domain.com directory and paste, confirming overwrite.
#Login to the SmarterMail admin portal, search the domain and click "Edit" which should open a new window, click the "Reload" button. Select the domain again in the admin portal and click "Manage" then under "Tools" select "Users" and verify all users exists. If they do not try restarting the SmarterMail Service on your VPS and repeat this process.
#*NOTE: The SmarterMail Webserver service should remain STOPPED, it is not needed when using IIS.
#Finalize the DNS by changing "mail" record in DNS to an "A" record and the VPS server IP for the record data, and TTL 14400.
#*Example: mail.yourdomain.com >> Type: A >> Data: 123.123.123.123 >> TTL 14400

==== How can I migrate my smartermail accounts from another hosting provider? ====

'''Things to do on the new SmarterMail VPS before the move:'''
- On the NEW SmarterMail server
- Copy domainList.xml from the old server
- Copy lastlogin.xml from the old server
- Copy files from old to new server to have an initial base set of files

'''Steps to start/complete the migration:'''
- On the NEW Mail server (right after midnight suggested)
- copy all changed files to new server
- On OLD Mail server
- stop spool, pop, imap (services via webmail)
- stop IIS site
- leave SmarterMail running (for SMTP - incoming messages will still be delivered to the spool)
- On NEW mail server
- copy changed files again
- restart New Mail Server
- disable domain on OLD mail server
- Add mail forwarding on OLD SmarterMail server to the NEW SmarterMail server
- Change DNS for any mail records (A and CNAME) and for the MX record
- copy spool from OLD mail server over to NEW mail server
- send test email using an outside email address
- send test from webmail on New Mail Server to an outside address

==== What if my current host uses an older version of SmarterMail? ====
No problem. Let us know what version (we can handle version 3.x and after) you currently have and we can start at the same version, and then perform the upgrades to the latest version.

====Anti-Virus====

AVG Anti-Virus is installed by default on SmarterMail VPS's. This takes precedence over any SmarterMail Anti-Virus specific settings because AVG is installed directly within Windows and not "integrated" within SmarterMail. We do NOT recommend installing or enabling the ClamAV option, because we find the AVG solution much more robust.

To test if the AVG Anti-Virus is working for the SmarterMail VPS, simply send an email from any (non-filtered) smtp server to an email account on the SmarterMail VPS containing the [http://www.eicar.org/86-0-Intended-use.html Anti-Malware Testfile]. Simply place these ASCII characters into the TXT body of the email, and send. This mail should not arrive, being filtered by AVG. If the file is not filtered you should [https://support.hostek.com contact support] for assistance in tuning the AVG settings.

<pre>X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*</pre>

=== SmarterMail VPS - Problems and Solutions ===

==== After Migration some Email Blank/Empty ====
*Stop Smartermail Service
*Delete the mailbox.cfg from the affected folder or folders.
*Start Smartermail Service

===Preparation & Setup===

After the initial order is placed an email with the SmarterMail login details will be sent to the email address on file, usually in less than 24hrs.

====Options for managing the SmarterMail Server====
The SmarterMail server will be ready to use. There are a few options on how domains can be setup. Read through these options so you will know how to proceed. RDP service is DISABLED for SmarterMail VPS servers.

#SmarterMail managed using the web portal. This process is easy:
##Browse to the IP address of the server, domains can be added directly through the SmarterMail Admin portal.
##Add individual user accounts either directly through the Admin Portal or by logging into the "management" using the email account setup during the process of adding the domain.
#SmarterMail can be integrated into our Control Panel (WCP), with which domains can be easily added, users managed and DNS management will be provided (clicking Domain Information, will provide the DNS servers). For this option submit a request to our support team.
#SmarterMail can be used along side Shared or VPS web hosting, simply request our support to configure your specific domain or reseller account to use your SmarterMail VPS.

See the [http://help.smartertools.com/ SmarterMail documents] for more details on managing your VPS.

====Setup appropriate MX and A records====

When your domain is added to the SmarterMail server and DNS for your domain is not provided by Hostek, the following steps will configure the domain's DNS to allow browsing directly to the webmail portal using '''mail.yourdomain.com''' and allow mail to be delivered to the server for the domain.

#Create an "'''A'''" record named "'''mail'''" (or the prefix you prefer) pointing to the IP address of your SmarterMail server.
#Create an "'''MX'''" record pointing to "'''mail.yourdomain.com'''" (if you used a different prefix than use "'''yourprefix.yourdomain.com'''").
#Login to your SmarterMail VPS and verify the hostname is the same as the domain name you selected. Found under '''Settings''' >> '''General Settings''' >> '''Hostname'''.
#If, when you have pointed the hostname to the server IP address and waited for the DNS propagation to complete (usually 4hrs), the SmarterMail admin page does not load, please contact support.

====Adding Domains====

#Login to with the SmarterMail Admin user.
#Select the option to to "Add Domain"
#*Adding a domain may be different depending on the version of SmarterMail, so check the documentation for your specific version.
#When completing the new domain configuration you will be required to provide an "Domain Administrator" we recommend providing a generic user for management or assigning this level of permission to the person responsible for managing the domain.

=====Adding Users=====

There are two ways to add users depending on the login.

SmarterMail Primary Admin
#Select the domain, and click "Manage"
#*Alternate: Login with the DOMAIN Admin (configured when setting up the domain for the first time)
#Navigate to Settings >> Domain Settings >> Users
#*Add the user with app appropriate settings.

====To setup SmarterMail for SSL or TLS====

This wiki covers setting up TLS or SSL for SmarterMail for v10, for more version specific help refer to the SmarterMail documentation. This applies to SmarterMail VPS and Windows VPS with SmarterMail Add-on.

#Complete the order for the SSL certificate. We recommend mail.domain.com.
#For Windows VPS with SmarterMail, log into the server via Remote Desktop.
#*The SSL Certificate should have already been setup within IIS, for accessing https://mail.domain.com securely. Export the certificate in a non-browsable directory (example: c:\certs).
#*Skip the next step.
#For SmarterMail VPS ONLY, request the path to your PKEY file from support after the certificate has been installed.
#Log into SmarterMail as the Server Administrator 'i.e. admin'.
#Within the SmarterMail Admin panel, select Settings > Ports.
#Set the Protocol, Encryption, Name, Port, Certificate Path (enter the path to your PKEY file) and Description. NOTE: Any custom ports not using the default or alternate ports pre-allowed through our firewalls may require additional support to configure.
#Test, use an SSL/TLS capable email client to test these new configurations.

===Maintenance===

====How to Increase Email Disk Space for a Domain====
There will come a time when your domain may reach its limit for email space and you may need to increase it to allow new email messages to be sent and received for that domain.

# Login to your SmarterMail with your admin login.
# In the left hand menu select '''Domains''' (The Globe).
# Select the domain by clicking the checkbox for that domain.
# Click on '''Actions''' at the top then select '''Edit'''.
# Click the '''Limits''' tab in the pop-up window that opens up.
# Adjust the Disk Space field to the appropriate size you need. '''NOTE:''' This value is in MB. You may set it to 0 to be unlimited and just be limited to your servers a lotted space.
# Click '''Save''' to allow the changes to take full effect.

====Blacklist Removal====

See: https://wiki.hostek.com/Email#Email_Maintenance

Forwarding Email

2012-12-09T16:53:01Z

Calebc: /* How to set up an existing email user to have emails forwarded */

==SmarterMail==
===How to set up email forwarding in Smartermail===
# Log into your WCP at https://wcp.hostek.com
# In the '''Email''' section click on '''Forwarding'''
# Click '''Add Email Alias'''
# In the '''Alias Name''' field enter the first part of the email address you want to forward (ie,: '''john''') ... do not include the @domain.com part.
# In the '''Forwarding Address''' field, enter the real destination email address like '''john@another_domain.com'''
# Click '''Save'''

===How to set up an existing email user to have emails forwarded===
# Log into your WCP at https://wcp.hostek.com
# Click on the '''Users''' icon.
# Click the '''Login''' button for the specific user.
# Once in SmarterMail click the '''Settings''' icon on the left.
# Click on the Forward Tab at the top.
# Type in the address you want to have emails forwarded to. '''Note:''' The checkbox for remove emails on forward will remove the emails that get forwarded to the forward address, keeping more space free on the server for new email messages to be received.
# Click '''Save''' at the top to save the settings.

==cPanel Mail==
===Email Account Forwarders===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.

NOTE: You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===Forward All Email for a Domain===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

[[Category:SmarterMail]]
[[Category:CPanel-Mail]]

Forwarding Email

2012-12-09T16:52:19Z

Calebc: /* How to set up an existing email user to have emails forwarded */

==SmarterMail==
===How to set up email forwarding in Smartermail===
# Log into your WCP at https://wcp.hostek.com
# In the '''Email''' section click on '''Forwarding'''
# Click '''Add Email Alias'''
# In the '''Alias Name''' field enter the first part of the email address you want to forward (ie,: '''john''') ... do not include the @domain.com part.
# In the '''Forwarding Address''' field, enter the real destination email address like '''john@another_domain.com'''
# Click '''Save'''

===How to set up an existing email user to have emails forwarded===
# Log into your WCP at https://wcp.hostek.com
# Click on the '''Users''' icon.
# Click the '''Login''' button for the specific user.
# Once in SmarterMail click the '''Settings''' icon on the left.
# Click on the Forward Tab at the top.
# Type in the address you want to have emails forwarded to. '''Note:''' The checkbox for remove emails on forward will remove the emails that get forwarded to the forward address keeping more space free on the server for new email messages to be received.
# Click '''Save''' at the top to save the settings.

==cPanel Mail==
===Email Account Forwarders===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.

NOTE: You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===Forward All Email for a Domain===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

[[Category:SmarterMail]]
[[Category:CPanel-Mail]]

Forwarding Email

2012-12-09T16:06:26Z

Calebc: /* How to set up an existing email user to have emails Forwarded */

==SmarterMail==
===How to set up email forwarding in Smartermail===
# Log into your WCP at https://wcp.hostek.com
# In the '''Email''' section click on '''Forwarding'''
# Click '''Add Email Alias'''
# In the '''Alias Name''' field enter the first part of the email address you want to forward (ie,: '''john''') ... do not include the @domain.com part.
# In the '''Forwarding Address''' field, enter the real destination email address like '''john@another_domain.com'''
# Click '''Save'''

===How to set up an existing email user to have emails forwarded===
# Log into your WCP at https://wcp.hostek.com
# Click on the '''Users''' icon.
# Click the '''Login''' button for the specific user.
# Once in SmarterMail click the '''Settings''' icon on the right.
# Click on the Forward Tab at the top.
# Type in the address you want to have emails forwarded to. '''Note:''' The checkbox for remove emails on forward will remove the emails that get forwarded to the forward address keeping more space free on the server for new email messages to be received.
# Click '''Save''' at the top to save the settings.

==cPanel Mail==
===Email Account Forwarders===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.

NOTE: You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===Forward All Email for a Domain===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

[[Category:SmarterMail]]
[[Category:CPanel-Mail]]

Forwarding Email

2012-12-09T16:06:00Z

Calebc: /* SmarterMail */

==SmarterMail==
===How to set up email forwarding in Smartermail===
# Log into your WCP at https://wcp.hostek.com
# In the '''Email''' section click on '''Forwarding'''
# Click '''Add Email Alias'''
# In the '''Alias Name''' field enter the first part of the email address you want to forward (ie,: '''john''') ... do not include the @domain.com part.
# In the '''Forwarding Address''' field, enter the real destination email address like '''john@another_domain.com'''
# Click '''Save'''

===How to set up an existing email user to have emails Forwarded===
# Log into your WCP at https://wcp.hostek.com
# Click on the '''Users''' icon.
# Click the '''Login''' button for the specific user.
# Once in SmarterMail click the '''Settings''' icon on the right.
# Click on the Forward Tab at the top.
# Type in the address you want to have emails forwarded to. '''Note:''' The checkbox for remove emails on forward will remove the emails that get forwarded to the forward address keeping more space free on the server for new email messages to be received.
# Click '''Save''' at the top to save the settings.

==cPanel Mail==
===Email Account Forwarders===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Forwarder''' button.
#In the '''Address to Forward''' section type in a Username you would like to set.
#Next type in the '''Destination''' email address, into the section '''Forward to email address'''
#Then click on '''Add Forwarder''' button to complete.

NOTE: You may '''Delete''' and '''Trace''' the forwarding address you created under the '''Functions''' section.

===Forward All Email for a Domain===
#In your cPanel account click '''Forwarders''' under the '''Mail''' section.
#Clink on '''Add Domain Forwarder''' button below.
#Choose the appropriate domain and type in the '''Destination''' email address in the '''To''' section.
#Then click on the '''Add Domain Forwarder''' button to complete.

[[Category:SmarterMail]]
[[Category:CPanel-Mail]]

Mailing Lists

2012-12-01T21:50:40Z

Calebc: /* How to Add/remove subscribers from a mailing list */

__FORCETOC__

==cPanel Mailing Lists==
===Creating a Mailing List in cPanel===

#In your cPanel account click '''Mailing Lists''' under 'Mail' section.
#Type in your 'List Name' in the text box.
#Type a secure but memorable Pass-phrase in the 'Password' field .
#Re-type to Confirm the password in the 'Password (Again)' field.
#Then click on 'Add Mailing List' which will create a new mailing list.

===Mailing List Password Change in cPanel===

#In your cPanel account click '''Mailing Lists''' under the 'Mail' section.
#Click on 'Change Password' under the '''Functions''' section of your specific mailing list.
#Type a secure but memorable pass-phrase in the '''Password''' field .
#Re-type to confirm the password in the '''Password (Again)''' field.
#Then click on the '''Change Password''' tab which will reset your password.

FYI: You may also generate a generic password by clicking on '''Password Generator''' and pasting into both password text boxes.

==SmarterMail Mailing Lists==
===Creating/Managing a Mailing List in WCP===
#Click '''"Users"''' under the '''"Email"''' section
#Click '''"Login"''' next to the mailadmin user
#Click '''"Settings"''' at the far left
#Expand the '''"Mailing Lists"''' folder and click '''"Mailing Lists"'''
#Click '''"New"''' and fill out the required information for the mailing list

===How To Import Mailing List===

#'''Export your subscribers''' By default a file "list.txt" will be saved to your local computer.
#'''Open your subscribers file''' In notepad open the list.txt file.
#'''Add the EmailAddress identifier''' At the= top of the list of subscribers put the text "EmailAddress" with NO QUOTES.
#'''Save the file''' Save the file with the CSV extension like "list.csv", make sure it does NOT contain .txt after .csv by examining the file in explorer.
#'''Import the list.csv file into SmarterMail.'''

===How to Add/remove subscribers from a mailing list===
The following explains how to add or remove subscribers from a mailing list. When adding new subscribers, you have the option to add each email address individually or upload a text file of the subscribers' email addresses. 
To manage your mailing list, please follow these steps:
#Open a browser window and go to one of the following URLs: http://mail.yourdomainname.com
#Login as mailadmin@yourdomainname.com with your primary FTP password (unless you changed it).
#From the Domain Settings menu select Mailing Lists.
#Choose the mailing list you wish to manage.
#Click Actions, then click List Subscribers.
#Choose from the following options:
##'''Add Addresses''': adds one or many email addresses to the list (when adding multiple addresses, enter only one address per line - duplicates will not be added)
##'''Download''': initiates the download of a .txt file containing your mailing list subscribers
##'''Upload''': initiates the upload a new .txt file containing your list subscribers (one per line). Choose to add the uploaded addresses to the existing list or to completely replace the old list with the new addresses. Duplicates will not be added.
##'''Delete All''': initiates the deletion of all email accounts in the list. A confirmation dialog will appear. Once you delete subscribers, you cannot recover them, so it is recommended that you first download the list before deleting.
##'''Delete link''': this option will delete only the selected email address from the list
#Click Save.

===How to Subscribe or unsubscribe from a list===
The following explains the steps involved in subscribing and unsubscribing to an existing mailing list. This is done by sending an email message to the list. You are also able to execute other List Serv Commands through email messages. 
====To subscribe to a mailing list, please follow these steps:====
#Open your Email client and create a new message.
#Enter (by default)stServ@yourdomainname.com as the To address.
#Enter "subscribe listname" in the body of your message where listname is the name of the list you are subscribing to.
#Leave the subject of the message blank. If your mail program requires text in the subject field, enter random characters.
#Send the email; you will receive a confirmation if you successfully subscribed.
====To unsubscribe to a mailing list, please follow these steps:====
#Open your Email client and create a new message.
#Enter (by default)stServ@yourdomainname.com as the To address.
#Enter "unsubscribe listname" in the body of your message where listname is the name of the list you are unsubscribing to.
#Leave the subject of the message blank. If your mail program requires text in the subject field, enter random characters.
#Send the email; you will receive a confirmation if you successfully unsubscribed.
====List Serv Commands====
List Serv Commands allow you to control the list through commands sent in email messages to the List Serv Command Address. 
By default, the command address for a domain is "stserv@yourdomain.com", where 'yourdomain' is the name of your domain. 
To send a command, compose an email to the command address with the command in the body of the message. 
The subject of the message is ignored. 
'''Note:''' Any references to listname should be replaced with the list you are trying to use.
*'''Help''' - Replies to the email with basic instructions on using List Serv Commands.
*'''Help listname''' - Replies to the email with the contents of the Help File for that list.
*'''List''' - Replies to the email with a list of all available lists.
*'''List listname''' - Replies to the email with a list of all subscribers for a particular list. This command can be disabled by the moderator in General Settings.
*'''Subscribe listname''' - Adds your email address to the subscribers list of the mailing list. This command may be disabled for private lists by the moderator in General Settings.
*'''Unsubscribe listname''' - Removes your email address from the subscribers list for the mailing list referenced by listname.
*'''Set mode digest listname''' - Sets your email address to receive emails in digest mode, which will send all messages for the list combined into one email at regular intervals.
*'''Set mode standard listname''' - Sets your email address to receive emails in standard mode (the default), which will send messages one at a time to your email account.

[[Category:Misc-Email]]
[[Category:cPanel-Mail]]
[[Category:SmarterMail]]

Mailing Lists

2012-12-01T21:35:30Z

Calebc: /* How To Import Mailing List */

Permissions

2012-11-25T18:46:55Z

Calebc: /* Setting Permissions On Linux/cPanel */

__FORCETOC__

==Setting Permissions On Linux/cPanel==

There are 2 methods for adjusting your file and directory permissions.

#First method that can be used is the FileManager from cPanel. When you select the file or directory you can click the key icon at the top for changing permissions.
#Second method is to use a FTP client like FileZilla. Highlight the file and choose the change permission option. If an option is not listed right click the file and select file permissions. 

Permissions breakdown:
R - Read
W - Write
X - Execute

User, Group, World
0 - No permission
1 - X
2 - W
3 - WX
4 - R
5 - RX
6 - RW
7 - RWX
Default file and folder permissions:
Files 644
Folders 755

==Setting Permissions On Windows==
Read, Write, and Delete permissions are set by default on our servers. However, if you are receiving a permissions related error or need specific permissions set for a file or folder (such as read-only) you can contact support at https://support.hostek.com and let us know the file or folder and the specific permissions you need set.

[[Category:Windows]]
[[Category:cPanel]]