Hostek.com Wiki - User contributions [en]

SSL Certificates

2018-02-27T18:30:40Z

Andrewg: /* Installing a third-party SSL Certificate */

__FORCETOC__

==What Is An SSL Certificate?==
A SSL certificate encrypts the data that is sent over your website so that a third party cannot view it and exploit it. SSL certificates are typically used on sites that need to accept credit card information or any other type of sensitive data that you do not want exposed.

==When to use an SSL Certificate==
You would want to use an SSL certificate when your web page is collecting person information or if you are requesting a password. This provides an added layer of security for your visitors.

==Ordering an SSL Certificate==
#Login to your client billing area (https://cp.hostek.com).
#Click Services and then Order New Service.
#Find where it says Choose Another Category and click it and select SSL Certificates.
#Find the Certificate you would like to order and click 'Order Now'.
#Fill in the necessary information in the text boxes accurately, then click 'Update Cart'.
#Once the order is complete, our Support Team will process the installation of your Certificate.

You will be contacted via Email/Phone, if needed, for any further information.

*Please note that we will need to send the SSL approval email to one of the following email addresses:
*#admin@your-domain-name.com 
*#administrator@your-domain-name.com 
*#webmaster@your-domain-name.com 
*#hostmaster@your-domain-name.com 
*#postmaster@your-domain-name.com 

(These are the only email addresses we can send the approval email.)

==Installing SSL in WCP==
#Log in to the WCP at http://wcp.hostek.com
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"'''
#Fill out the required information for the SSL certificate and click '''"Save"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"''' 

==Installing SSL in cPanel==

====Generate a Private Key====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Private Keys (KEY)", click on the <code>Generate, view, upload, or delete your private keys.</code> link.
#Select your domain name from the drop-down menu under "Generate a New Key", select '''2,048 bits-0''' and click the <code>Generate</code> button.
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
====Generate a CSR====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Certificate Signing Requests (CSR)", click on the <code>Generate, view, or delete SSL certificate signing requests.</code> link.
#Fill out the required information for the SSL certificate and click on the <code>Generate</code> button.
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
====Install SSL====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Certificates (CRT)", click on the <code>Generate, view, upload, or delete SSL certificates.</code> link.
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the Completed Certificate Text into the '''"Upload a New Certificate"''' box and click <code>Upload</code>
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
#Under "Install and Manage SSL for your site (HTTPS)", click on the <code>Manage SSL sites.</code> link.
#Under the "Install an SSL Website" section, click on the "Select a Domain" drop-down menu to select the domain that you wish to install an SSL for.
#Click on the <code>Autofill by Domain</code> button.
#Click on the <code>Install Certificate</code> button.
#If there are any errors, you might need to add either a Private Key (KEY) or Certificate Authority Bundle: (CABUNDLE) to it. Otherwise, please contact support.

==Transferring a SSL from IIS[Windows] to cPanel[Linux]==

*These steps provide a way for you to convert your SSL relatively painless.

#Export the Certificate [from IIS] to a .pfx file
#Go to this URL and convert the '''.pfx''' file to a '''.pem''' file:
##https://www.sslshopper.com/ssl-converter.html
#Open the .pem file in Notepad [or a program like it] and Copy the '''Private Key''' section
#Install the SSL through the Upload File option [in cPanel]
##It will have the title of '''"Choose a certificate file (*.crt)."'''
#You'll want to delete the '''CA Bundle''' area, and then Paste the '''Private Key''' that you had previously copied
#Finish the install, and it should work just fine for you.

==Installing a third-party SSL Certificate==

*If you have purchased or already own a 3rd-party SSL Certificate, here is how to install it.

#Log in to the WCP at https://wcp.hostek.com/
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"''' (CSR)
#Fill out the information required for the SSL Certificate and click '''"Save"'''
#Provide the CSR code [that you have just generated] to your SSL provider
#Once you have received the SSL Certificate (e.g. .pfx, .crt, .cer, etc.) back from your SSL provider you'll need to follow these sub-steps:
##Go to the '''Dedicated SSL''' button
##Click on the '''Pencil''' icon next to the CSR that you previously created
##Paste the SSL code [commonly found in your '''.crt''' or '''.cer''' file] into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"'''

==Ordering a Dedicated/Static IP Address==
#Login to your Client Area https://cp.hostek.com/
#Go to '''Services'''
#Click on '''Order New Services'''
#Select the CATEGORY (located at near the top of the page) '''Dedicated ip Address'''
#Click on the '''Order Now''' button located on the '''Dedicated ip Address''' product
##You can flag which domain this is for in the order form

*'''Notice:''' If you host your DNS Records elsewhere, you will need to update the A Records.
*#This is done wherever your DNS Records are being hosted (commonly at the Registrar), you'll need to point to the new IP Address our team will supply to you after your order.

==Do You Support SSL 3.0?==
Due to the POODLE vulnerability in SSL 3.0, we no longer support it. With the releases of TLS 1.0 and 1.2, modern browsers do not use SSL 3.0 anymore and use these more secure protocols.

[[Category:Control_Panels]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:SSL-Certificates]]
[[Category:Sales]]

SSL Certificates

2018-02-27T18:26:47Z

Andrewg: /* Installing SSL in WCP */

__FORCETOC__

==What Is An SSL Certificate?==
A SSL certificate encrypts the data that is sent over your website so that a third party cannot view it and exploit it. SSL certificates are typically used on sites that need to accept credit card information or any other type of sensitive data that you do not want exposed.

==When to use an SSL Certificate==
You would want to use an SSL certificate when your web page is collecting person information or if you are requesting a password. This provides an added layer of security for your visitors.

==Ordering an SSL Certificate==
#Login to your client billing area (https://cp.hostek.com).
#Click Services and then Order New Service.
#Find where it says Choose Another Category and click it and select SSL Certificates.
#Find the Certificate you would like to order and click 'Order Now'.
#Fill in the necessary information in the text boxes accurately, then click 'Update Cart'.
#Once the order is complete, our Support Team will process the installation of your Certificate.

You will be contacted via Email/Phone, if needed, for any further information.

*Please note that we will need to send the SSL approval email to one of the following email addresses:
*#admin@your-domain-name.com 
*#administrator@your-domain-name.com 
*#webmaster@your-domain-name.com 
*#hostmaster@your-domain-name.com 
*#postmaster@your-domain-name.com 

(These are the only email addresses we can send the approval email.)

==Installing SSL in WCP==
#Log in to the WCP at http://wcp.hostek.com
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"'''
#Fill out the required information for the SSL certificate and click '''"Save"'''
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the SSL code into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"''' 

==Installing SSL in cPanel==

====Generate a Private Key====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Private Keys (KEY)", click on the <code>Generate, view, upload, or delete your private keys.</code> link.
#Select your domain name from the drop-down menu under "Generate a New Key", select '''2,048 bits-0''' and click the <code>Generate</code> button.
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
====Generate a CSR====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Certificate Signing Requests (CSR)", click on the <code>Generate, view, or delete SSL certificate signing requests.</code> link.
#Fill out the required information for the SSL certificate and click on the <code>Generate</code> button.
#Provide the generated CSR code to your SSL provider (if you ordered the SSL from us we'll take care of the following steps for you)
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
====Install SSL====
#Log into your cPanel. For example:<nowiki>http://yourdomainhere.com/cpanel</nowiki>
#Under the "Security" section, click on the <code>SSL/TLS Manager</code> button.
#Under "Certificates (CRT)", click on the <code>Generate, view, upload, or delete SSL certificates.</code> link.
#Once you have received the SSL certificate back from your SSL provider you'll need to paste the Completed Certificate Text into the '''"Upload a New Certificate"''' box and click <code>Upload</code>
#Click on <code>Return to SSL Manager</code> at the bottom of the page.
#Under "Install and Manage SSL for your site (HTTPS)", click on the <code>Manage SSL sites.</code> link.
#Under the "Install an SSL Website" section, click on the "Select a Domain" drop-down menu to select the domain that you wish to install an SSL for.
#Click on the <code>Autofill by Domain</code> button.
#Click on the <code>Install Certificate</code> button.
#If there are any errors, you might need to add either a Private Key (KEY) or Certificate Authority Bundle: (CABUNDLE) to it. Otherwise, please contact support.

==Transferring a SSL from IIS[Windows] to cPanel[Linux]==

*These steps provide a way for you to convert your SSL relatively painless.

#Export the Certificate [from IIS] to a .pfx file
#Go to this URL and convert the '''.pfx''' file to a '''.pem''' file:
##https://www.sslshopper.com/ssl-converter.html
#Open the .pem file in Notepad [or a program like it] and Copy the '''Private Key''' section
#Install the SSL through the Upload File option [in cPanel]
##It will have the title of '''"Choose a certificate file (*.crt)."'''
#You'll want to delete the '''CA Bundle''' area, and then Paste the '''Private Key''' that you had previously copied
#Finish the install, and it should work just fine for you.

==Installing a third-party SSL Certificate==
*Having trouble with your SSL? Despite the fact that you have a third-party SSL, you will still need to order a Static/Dedicated IP Address. (Please refer to: [https://wiki.hostek.com/Ordering_a_Dedicated/Static_IP_Address Ordering a Dedicated/Static IP Address])

*If you have purchased or already own a 3rd-party SSL Certificate, here is how to install it.

#Log in to the WCP at https://wcp.hostek.com/
#Click on '''"Dedicated SSL"''' under the '''"Security and SSL"''' heading
#Click '''"Generate Certificate Request"''' (CSR)
#Fill out the information required for the SSL Certificate and click '''"Save"'''
#Provide the CSR code [that you have just generated] to your SSL provider
#Once you have received the SSL Certificate (e.g. .pfx, .crt, .cer, etc.) back from your SSL provider you'll need to follow these sub-steps:
##Go to the '''Dedicated SSL''' button
##Click on the '''Pencil''' icon next to the CSR that you previously created
##Paste the SSL code [commonly found in your '''.crt''' or '''.cer''' file] into the '''"Signed Certificate"''' text box and click '''"Save"'''
#Select your site from the drop-down menu and click '''"Save"'''
*'''Notice:''' If your site does not have a Static IP Address setup already, you will need to follow the steps [https://wiki.hostek.com/Ordering_a_Dedicated/Static_IP_Address below] to order one from us.

==Ordering a Dedicated/Static IP Address==
#Login to your Client Area https://cp.hostek.com/
#Go to '''Services'''
#Click on '''Order New Services'''
#Select the CATEGORY (located at near the top of the page) '''Dedicated ip Address'''
#Click on the '''Order Now''' button located on the '''Dedicated ip Address''' product
##You can flag which domain this is for in the order form

*'''Notice:''' If you host your DNS Records elsewhere, you will need to update the A Records.
*#This is done wherever your DNS Records are being hosted (commonly at the Registrar), you'll need to point to the new IP Address our team will supply to you after your order.

==Do You Support SSL 3.0?==
Due to the POODLE vulnerability in SSL 3.0, we no longer support it. With the releases of TLS 1.0 and 1.2, modern browsers do not use SSL 3.0 anymore and use these more secure protocols.

[[Category:Control_Panels]]
[[Category:Windows]]
[[Category:Linux]]
[[Category:Railo]]
[[Category:Coldfusion]]
[[Category:SSL-Certificates]]
[[Category:Sales]]

How to convert .htaccess file into web.config

2017-01-12T06:19:38Z

Andrewg:

Below are the steps to convert an .htaccess file into IIS's web.config format.

# Open IIS (launch IIS Manager) directly on the server.
# In the connections pane, select your site.
# Double-click on URL Rewrite.
# On the right, select “Import Rules”
# Copy-paste your .htaccess file or select it under “Configuration file”
# Click the “Xml view” to view in the web.config format.

How to convert .htaccess file into web.config

2017-01-12T06:19:11Z

Andrewg:

Below are the steps to convert an htaccess file into IIS's web.config format.

# Open IIS (launch IIS Manager) directly on the server.
# In the connections pane, select your site.
# Double-click on URL Rewrite.
# On the right, select “Import Rules”
# Copy-paste your .htaccess file or select it under “Configuration file”
# Click the “Xml view” to view in the web.config format.

ContentBox

2013-06-03T01:05:42Z

Andrewg: /* ContentBox Installation */

This page contains instructions and links for configuring and using the ContentBox CMS.

All ContentBox CMS hosting accounts will have the files and database automatically added to new sites. The ContentBox Installation Page section below has details on completing the initial setup screen.

==CFML versions supported==
NOTE: When the ContentBox hosting plan is selected, the appropriate version is selected and the application is auto installed, etc.

For those trying to get ContentBox working manually, the CFML versions supported are:
*ColdFusion 9.01
*ColdFusion 10 (but the upload feature will not work due to CF10 bug with J2EE sessions)
*Railo 4.0.X and above

==ContentBox Installation==

Instructions for completing the initial setup page for a new ContentBox CMS site.

Go to http://www.gocontentbox.org/download and download the latest version of ContentBox. Upload the file to your webroot folder.

'''NOTE: The information below is just to let you know the fields you will encounter. Do NOT enter your information on this page :)'''

===Administrator===

'''NOTE: Additional administrators can be added after installation.'''

* First Name
* Last Name
* Email
* Username -
* Password -
*It is recommended to use a '''strong password''', which should be remembered or kept in a secure place.

===Site Information===

* Populate Site With Sample Data - Adds a sample page, sample post, and sample comments to the site. '''This is usually best for first time users.'''
* Site Name - Description provided on installation page.
* Administrator Email - Description provided on installation page.
* Outgoing Email - Description provided on installation page.
* Site Tag Line - Description provided on installation page.
* Site Description - Description provided on installation page.
* Site Keywords - Description provided on installation page.

===Mail Server===

'''NOTE: All these settings should be left as-is. The ColdFusion installation will already have these mail settings configured correctly.

* Mail Server
* Mail Server Username - '''Leave Blank'''
* Mail Server Password - '''Leave Blank'''
* Mail SMTP Port - '''Leave Blank'''
* Use TLS - '''No'''
* Use SSL - '''No'''

===Site URL Rewrites===

* Enable Full URL Rewrites - Choose '''Yes''' and select '''iis7'''.

===Start Installation!===

* Click the '''Start Installation!''' button to complete the installation.

==Additional Details about ContentBox==

Official Site for [http://www.ortussolutions.com/products/contentbox ContentBox]

[[Category:ColdFusion]]
[[Category:ColdFusion-VPS]]

Client Control Panel

2013-04-23T04:19:44Z

Andrewg: /* How to change the "Security Question" */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

Note - If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services'''
#Find the desired service and click '''Order Now'''

Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T04:19:17Z

Andrewg: /* How to Add New Services */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
#Note: If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Services''' menu.
#Click '''Order New Services'''
#Find the desired service and click '''Order Now'''

Note - There are other Categories you can select from by clicking on the '''Choose another Category''' link at the top.

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T04:12:50Z

Andrewg: /* How to Manage My registered Domains in my account */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
#Note: If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Domains''' menu and select "'''My Domains'''" from the drop-down.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on "'''Renew Domain'''" in the '''Domains''' menu.
#Select the domain you are wanting to renew and then click on the "'''Order now'''" button.
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T03:59:54Z

Andrewg: /* How to Pay an invoice for Paypal and Credit card payments */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
#Note: If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the '''Billing''' menu at the top and select "'''My Invoices'''".
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" button on the right.
#Once you are in, verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" button.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Domains'''" tab in the Top middle of the screen.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T03:55:12Z

Andrewg: /* How to change the "Security Question" */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, then confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
#Note: If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Invoices'''" tab in the Top middle of the screen.
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" tab.
#Once you are in verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" icon.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Domains'''" tab in the Top middle of the screen.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T03:54:22Z

Andrewg: /* How to change the "Security Question" */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username - use your Email Address
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" to the right of '''Account Information''' then click the "'''Change Security Question'''" on the middle screen menu bar.
#If you have a security question set, enter the answer.
#Please choose a security question
#Please enter an answer, Please confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
#Note: If you have forgotten the answer to your current security question, contact support for assistance.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Invoices'''" tab in the Top middle of the screen.
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" tab.
#Once you are in verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" icon.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Domains'''" tab in the Top middle of the screen.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T03:46:06Z

Andrewg: /* How to reset or change your password */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab to the right of '''Account Information'''., then click "'''Change Password'''" on the middle screen menu bar.
#Enter your Existing Password, then the New Password and confirm the new password.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" link below the Login.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the URL where it says "To reset your password, please visit the URL below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen. then click the "'''Change Security Question'''" on the middle screen menu bar.
#Please choose a security question
#Please enter an answer, Please confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Invoices'''" tab in the Top middle of the screen.
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" tab.
#Once you are in verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" icon.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Domains'''" tab in the Top middle of the screen.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T03:40:02Z

Andrewg: /* How to Add a New Contact or additional contacts */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" link to the right of '''Account Information'''., then click '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select which type of emails you want them to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" button at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Password'''" on the middle screen menu bar.
#Put the Existing Password, New Password and then confirm the new password.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" to the bottom.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the url where it says "To reset your password, please visit the url below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen. then click the "'''Change Security Question'''" on the middle screen menu bar.
#Please choose a security question
#Please enter an answer, Please confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Invoices'''" tab in the Top middle of the screen.
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" tab.
#Once you are in verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" icon.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Domains'''" tab in the Top middle of the screen.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]

Client Control Panel

2013-04-23T03:31:57Z

Andrewg: /* How To Edit/Change My Contact Details */

__FORCETOC__

==How To Edit/Change My Contact Details==
#To login, visit http://cp.hostek.com
#Username - use your Email Address:
#Password - use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" link to the right of "'''Account Information'''".
#You will see a screen where you can edit all your information.
#Once you are done editing click the "'''Save Changes'''" button at the bottom of the screen

==How to Add a New Contact or additional contacts==
#To login, visit http://cp.hostek.com
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then '''Contacts/Sub-Account's'''.
#Under '''Choose Contact''' select '''Add New Contact''' in the drop down menu, and click '''Go'''.
#Fill in the information needed.
#You can select the e-mail preferences that you want them to be able to receive under the "'''Email Preferences'''" section at the bottom.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
*To remove a '''Contact/Sub-Account''' follow the steps 1-2.
#Select a contact in '''Choose Contact'''.
#Click on '''Delete Contact''' at the bottom of the page.

==How to add or edit your credit card information==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Credit Card Details'''" on the middle screen menu bar.
#Put the requested information carefully. Please double check your CC number when imputing it.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to reset or change your password==
*To change your password
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen., then click the "'''Change Password'''" on the middle screen menu bar.
#Put the Existing Password, New Password and then confirm the new password.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.
*To reset your password
#To login, visit http://cp.hostek.com
#Click on the "'''Request a Password Reset'''" to the bottom.
#Enter the "'''Email Address'''" that we have on file.
#If you have a security question setup then you will need to provide that answer as well. Hit the "'''Submit'''" icon.
#Now the it should say "Validation Email Sent"
#Once you receive the e-mail please click on the url where it says "To reset your password, please visit the url below:"

==How to change the "Security Question"==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''Update Your Details'''" tab in the Top upper middle left of the screen. then click the "'''Change Security Question'''" on the middle screen menu bar.
#Please choose a security question
#Please enter an answer, Please confirm your answer.
#Once you are done click on the "'''Save Changes'''" icon at the bottom of the screen.

==How to Pay an invoice for Paypal and Credit card payments==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Invoices'''" tab in the Top middle of the screen.
#You will see a list of all your invoices on your account tracked by a invoice #
#Now find the invoice that you are needing to pay.
#Click on the "'''View Invoice'''" tab.
#Once you are in verify the payment method is set to the correct method.
#Now click on the "'''Pay Now'''" icon.
#If you are paying by paypal your paypal login screen should pop up.
#If paying by CC you can "'''Use Existing Card'''" or "'''Enter New Card Information Below'''"
#Make sure your information is set correctly.
#Now click on the "'''Click to Continue'''" icon.
#Proceed with the payment.

==How to Manage My registered Domains in my account==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the "'''My Domains'''" tab in the Top middle of the screen.
#On this screen you will see a list of your registered/transferred domains, the registration date and the next due date (expiration date).
#To manage your domain name click on the little '''Notebook with a green arrow''' on it to the right middle of the screen.
#Here you can Enable/Disable auto renew. We recommend that you have auto renew enabled.
#If a domain is disabled from auto renew "WARNING! It will therefore expire and become inactive at the end of the current term unless manually renewed."
#To renew a domain right now click on the "'''Renew Domain'''" Tab to the bottom of the screen.
#Select the domain you are wanting to renew and then click on the "'''Order now tab'''"
#To modify the whois information for a domain names contact please click on the " '''Contact Information'''" Tab.
#Put the information needed and then click '''save'''. We recommend that you leave the administrative contact as us so we can manage the pre domain renewal notices.
#To get the EPP code click on the "'''Get EPP Code'''" Tab.
#To modify the name server for where your domain name points to input the name servers in the middle of the screen where it says Nameserver 1: and Nameserver 1: then click the "'''Save Changes'''" tab right under that.

==How to Add New Services==
#To login, visit http://cp.hostek.com
#Username use your Email Address:
#Password use the one provided to you in the welcome e-mail
#Click the drop down that says '''Services'''
#Click '''Order New Services'''
#Find the service you are wanting, and select '''Order Now'''

Note - There are other Categories you can select from by clicking on '''Choose another Category'''

==Client Control Panel - Video Tutorials==

[http://hostek.com/tutorials/whmcs-1-login.html How to login to your billing control panel]

[http://hostek.com/tutorials/whmcs-10-password.html How to change your password in your billing control panel]

[http://hostek.com/tutorials/whmcs-2-personal.html How to update your personal details in your billing control panel]

[http://hostek.com/tutorials/whmcs-3-billing.html How to update your billing information in your billing control panel]

[http://hostek.com/tutorials/whmcs-4-reviewhosting.html Reviewing your hosting packages in your billing control panel]

[http://hostek.com/tutorials/whmcs-5-domain.html How to register a domain name in your billing control panel]

[http://hostek.com/tutorials/whmcs-6-items.html How to order additional items in your billing control panel]

[http://hostek.com/tutorials/whmcs-7-invoices.html How to pay invoices in your billing control panel]

[http://hostek.com/tutorials/whmcs-9-emails.html Reviewing emails sent to you in your billing control panel]

[[Category:Getting Started]]